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1 Helpful Vote
Sail Date: February 2019
Just returned from a 9 night Southern Caribbean cruise and experienced something I have never seen on a Celebrity cruise before. For some reason, some fellow passengers felt “entitled” to reserve 4-8 sun loungers while other guest ... Read More
Just returned from a 9 night Southern Caribbean cruise and experienced something I have never seen on a Celebrity cruise before. For some reason, some fellow passengers felt “entitled” to reserve 4-8 sun loungers while other guest went without. Silhouette officers were approached over this issue and either ignored the situation or failed to take corrective action that is common practice on other ships. Maybe it was the large amount of groups on this cruise, but the fact of the matter is the 30 min policy has to be policed and enforced. Other than that, it was a nice cruise with an excellent itinerary. However, Silhouette is starting to show its age and seriously needs an upgrade which I understand will occur in 2020. On a positive note, the food in the buffet and main dining room was excellent and so was the entertainment on this cruise. Overall, a good cruise but Celebrity needs to sort out the pool deck issues as some guests were so upset they decided not rebook with Celebrity. Read Less
1 Helpful Vote
Sail Date: February 2019
I chose this cruise because of the date, itinerary and reputation of cruise line. While some aspects were good, my husband and I were very disappointed in some ways. Good: Food and service - friendly helpful staff (except in Guest ... Read More
I chose this cruise because of the date, itinerary and reputation of cruise line. While some aspects were good, my husband and I were very disappointed in some ways. Good: Food and service - friendly helpful staff (except in Guest Services). Disembarkation and retrieving luggage, comfortable bedding, chairs with foot rests on balcony, disembarkation and embarkation in ports, room was clean Wishing for more: Room keys given at Embarkation did not work which meant spending time in long line to have them rekeyed, lack of quality talks/lectures, lack of good music (Jazz in Ensemble Lounge was good but classical duo used synthesizer, as did other single musicians), less emphasis on selling "things" (everything!), probably the hardest most uncomfortable sofa I ever sat on in stateroom, library and selections of reading material, selections of free movies in stateroom (even selections of pay to view were not good), plumbing problems twice on 9 day cruise through no fault of ours (bathroom flooded at one point) An unexpected situation was that when dining in the specialty restaurants, in addition to paying the surcharge, one was expected to pay an additional tip on the surcharge. We enjoyed the ports but probably would not chose to cruise on Celebrity again. Read Less
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1 Helpful Vote
Sail Date: February 2019
This was only our 2nd Celebrity experience out of 20 cruises, the most being 7 on Princess. Overall, the differences between the 2 are negligible.. only individual experiences will differ. When we booked, Aqua was only a few hundred ... Read More
This was only our 2nd Celebrity experience out of 20 cruises, the most being 7 on Princess. Overall, the differences between the 2 are negligible.. only individual experiences will differ. When we booked, Aqua was only a few hundred dollars more than regular veranda, so we took advantage. With my spouse's food allergies, the Blu dining room seemed the logical choice...not so much. The 1st night a note in room requested we come between 6 and 630 to dine. We had a hard travel day, so I went to the maitre d' and asked if we could come later. "No problem, Susspeople4, you can come anytime, we have open seating. Your allergies are in the system and we will attend to them." We arrived at 7p and were greeted with a 45 minute wait. There was no dairy-free margarine as requested. At the 3rd port, maitre d' personally shopped for it successfullly after 2 failures. Menu in general seemed no different than a main dining room. Also, we like share dining, but Blu is all individual tables with sharing not encouraged...therefore we did not make lasting friends like usual. The Aqua cabins are identical to regular veranda in layout. The shower has body jets in addition to standard head and toiletries seemed slightly upgraded. Aqua's additional selling point is complimentary access to "Relaxation" rooms of Spa. Unless Heated Body Beds, sauna and steam room, private view room turn your fancy...no big deal. Aqua is on the top all cabin deck, just under the pool deck which extends some 20 feet outward, thus putting virtually all verandas in total shade all the time. Large diagonal support beams impede a full panoramic view. Built-in extra tipping seems unwarranted. With eyes closed, we could have been on Princess. Entertainment, ship activities, ship layout and condition, all comparable. It's all about what you are used to and comfortable with. Read Less
2 Helpful Votes
Sail Date: February 2019
As Celebrity Elite Plus, we have experienced a transition in Celebrity cruises from peaceful and relaxing to LOUD at a point that it is difficult to find a quiet place to relax and read a book. Every event has the volume so loud we found ... Read More
As Celebrity Elite Plus, we have experienced a transition in Celebrity cruises from peaceful and relaxing to LOUD at a point that it is difficult to find a quiet place to relax and read a book. Every event has the volume so loud we found it necessary to wear ear plugs. The ship itself was great, the food was superior, the staff very helpful and friendly....our only point of dissatisfaction was the noise level. In the evening in our stateroom and also in walking the passageway to our stateroom, we would constantly hear the boom, boom, boom of heavy bass. If we visited a lounge we found it impossible to carry on a conversation due to the high volume. If this is what we were seeking in a cruise, we would have gone to a competitor who is known for their loud music etc., and we could have done it at a much less expensive fare. Read Less
3 Helpful Votes
Sail Date: January 2019
I chose this cruise because it was going to Grenada. Food was not up to Celebrity standards. The Ocean Café however was outstanding! Service was great. I pre-paid 4 bar activities and only received an invite for 1 which conflicted with ... Read More
I chose this cruise because it was going to Grenada. Food was not up to Celebrity standards. The Ocean Café however was outstanding! Service was great. I pre-paid 4 bar activities and only received an invite for 1 which conflicted with the Behind the ship scenes excursion. Several cruisers came down with a viral infection. The lawn club and the upper decks were for rent and I never saw anyone, just wasted space. The pool area could use some actual table and chairs and now all lounge chairs. Could not play cards or scrabble outside by the pool. I think my next cruise will be on Princess. I was in a balcony cabin on Veranda deck #7202 and it was very nice. Our stewardess Janiss was excellent! Over all a decent cruise. Did not go to any shows. Did not go to any specialty dining. The sunset bar was nice but the same peoples to up most of the seats every night leaving tables with no seats. I just hope I can get my money back from the prepaid activities I didn't get to use. Read Less
Sail Date: January 2019
This was an unusual itinerary, just two nights. Departure from Port Everglades and a slow overnight to Nassau, then overnight back to Port Everglades the following evening. My friend spotted this one-off type of itinerary and the ... Read More
This was an unusual itinerary, just two nights. Departure from Port Everglades and a slow overnight to Nassau, then overnight back to Port Everglades the following evening. My friend spotted this one-off type of itinerary and the reasonable price along with it, so we booked it for something to do other than sitting around at home this weekend. The Silhouette is a beautiful ship, I'm sure I didn't see all of it in the short time that we were aboard. We had a Concierge class balcony for our brief cruise, and aside from a bottle of sparkling wine and some hors d'oeuvres on the first night of the cruise I don't think the upcharge for "Concierge" carried with it anything extra. The cabin was perfectly fine for the two of us for two nights and the bathroom was a bit larger than some other standard balcony cabins I've been on, on Royal Caribbean, NCL, and Carnival. Our cabin attendant was excellent and made sure that our cabin was always neat and stocked, and he also quickly handled the few requests we gave to him. Dining was very good in the buffet area for breakfast and lunch, and we opted for some upcharge restaurants for dinner. I honestly found both of them to be overpriced as compared to the specialty restaurants I've experienced on NCL and Holland America. Also, in the case of QSine, I found the food there to be rather disappointing with a very limited menu. Tuscan Grille was much better, I thoroughly enjoyed my dinner there. We did do room service for breakfast one morning, which was just okay. The menu was not very large. I did get the opportunty to use the gym and I found it very well equipped, clean, and with a great view of the bow of the ship. I did find the duty free and general shopping area a bit disappointing for a ship this size. Prices were nothing special either. The staff onboard was excellent. Everywhere was friendly and nothing seemed forced. This was my first Celebrity experience and although brief, I would definitely try them for a longer voyage. It's hard to rate higher than the 3 stars I applied as this was such a brief cruise. Read Less
1 Helpful Vote
Sail Date: January 2019
My friend and I wanted a quick weekend trip of fun and sun - I am a professor and I had off the Friday and Monday of MLK weekend. I have family in Florida so I got to visit with them as well. We liked the comedian and the massages at the ... Read More
My friend and I wanted a quick weekend trip of fun and sun - I am a professor and I had off the Friday and Monday of MLK weekend. I have family in Florida so I got to visit with them as well. We liked the comedian and the massages at the spa - the gym was fine but having no water fountain was not cool). My friend is a vegetarian and she appreciated different choices each day. This cruise was advertised as a 2 day cruise, but we had to disembark at 8 am, and I didn't get on until 1 pm, so it wasn't a full 2 days. Because of this, it was a bit pricey. Next time I will go to an all-inclusive hotel and pick when I get there and when I want to leave. The disembarking was crazy - we asked three different people and got three different answers. Guest Services always had a line. You know how hotels have a book that describes the amenities, etc? Well, with only two days to get familiar with the boat, it would be nice to have a book like that in a cabin. Read Less
2 Helpful Votes
Sail Date: December 2018
We have cruised many times and had been on the Reflection, her sister ship, in March and we decided at the last minute that we wanted to get away for the Holidays. The Silhouette had availability so we booked it. The Ship, Cabin, ... Read More
We have cruised many times and had been on the Reflection, her sister ship, in March and we decided at the last minute that we wanted to get away for the Holidays. The Silhouette had availability so we booked it. The Ship, Cabin, Dining, and Service were all fine. The Entertainment and Activities AND the Ports and Shore excursions are another matter: The evening shows on the ship were mediocre and appear to be suffering from budget cuts and there was a notable scarcity of activities on sea days. Some of the Ports should have been replaced with sea days and I would not have minded a bit but you do not learn that until after the fact. Most of the ports are not yet ready for prime time. The two worst were St Lucia and Dominica with our St Lucia "Volcano excursion" being a five and half hour trip of misery. The roads are very narrow with constant hills, turns, and switchbacks and the first stop was a "fishing village" where we got to witness the sight of abject poverty, scrawny half-starved dogs on the beach and the ubiquitous street vendors. We were advised we could use the "washrooms" at the end of the narrow street and the ladies room users found they had to wash their hands with water poured from a jug into a bucket by an attendant. The mens room at least had some cold running water. It was really dismal, and if the tour company insists on keeping the place as a stop on their itinerary the least they could do is invest in some adequate plumbing for the wash rooms. Another hour of torture on the bus brought us to the old volcano site and a nice building where we were supposed to view a video about how volcanos form islands, etc. Would have been interesting except the video was not working and no one had been advised. Did I mention that the place reeked of sulphur, rains were very frequent and it was quite crowded. Couldn't wait to get back on that sorry bus but it had to make two more dismal stops at attractions that are not worth describing before finally returning to the port. Was the absolute worst excursion we've ever experienced in eighteen cruises. Dominica's excursion on the open air "bus train" would have been good if the "locomotive" pulling the cars was not constantly asphyxiating us with it's engine exhaust gases. This is a poor engineering design that could have easily been remedied by routing the exhaust pipe to exit above the cab and the passengers. Discussed same with driver who responded that he had never thought of that. I've got to wonder if it will ever be changed or if they will continue to dump exhaust gases on their passengers. On a positive note, the scenic rail tour and catamaran ride (Caribbean Scenic Rail & Sail) at St Kitts, our last port of call, was most enjoyable. I readily recommend it. Overall Celebrity does a nice job, but I would urge them to periodically review the shore excursions that they offer. Read Less
1 Helpful Vote
Sail Date: December 2018
I chose this cruise because I have shares in the RCI parent company which entitled me to a shipboard credit. It also had an itinerary that included several islands that I had never visited before (Grenada, St. Kitts, St. Croix, Dominica), ... Read More
I chose this cruise because I have shares in the RCI parent company which entitled me to a shipboard credit. It also had an itinerary that included several islands that I had never visited before (Grenada, St. Kitts, St. Croix, Dominica), so it looked interesting. I'd actually rate it somewhere between a 3 and a 4. I'd been on another Solstice class ship before, so knew what to expect in terms of the physical amenities. As a solo traveller, i felt pretty awkward a lot of the time. There weren't many things that were geared to single travellers and because the trip was over the Christmas holidays it was mostly families and couples, which I did expect. Nevertheless, I did feel uncomfortable when I went to a bar or event, especially since I am kind of introverted and shy. That said, I liked the itinerary and the cabin staff were great. I couldn't understand a word the captain said when he spoke on the PA system. I thought that the food in the main dining room was so-so, but the food in the specialty restaurants was really good. The pools were jammed packed with kids most of the time, and the hot tubs were pretty busy too. I have heard that this ship is due for a reno, and I understand that. The carpet looked tired and the amenities a bit dated, but fine. My only other comment was that the sound of kids running around in the halls all the time was pretty annoying. Lastly, for some reason the cruise director Sue seemed really annoying to me. I know a lot of people really liked her but she just seemed grating to me. (The last Celebrity Cruise that I took had Alejandro, who was amazing and so much fun, so maybe not a fair comparison.) Anyway, I really don't mean to sound so negative. It was fine, but not fantastic for me. Read Less
6 Helpful Votes
Sail Date: December 2018
We chose this cruise having previously done 3 cruises with celebrity, including one on this ship, plus the free classic drinks package was an incentive. We were a group of 6 - my husband and I, our son and his girlfriend plus my in ... Read More
We chose this cruise having previously done 3 cruises with celebrity, including one on this ship, plus the free classic drinks package was an incentive. We were a group of 6 - my husband and I, our son and his girlfriend plus my in laws. Anytime dining is a joke, it’s anytime they want you to dine. The restaurant hostess was very unfriendly and rude. This ship cannot cope with the number of guests who wish to dine anytime, Princess are sooooo much better. The wait staff in all the bars are slow, not enough staff on duty. The classic drinks package included drinks up to 9 dollars a glass, yet none of the menus in any of the bars included drinks to this vale, all started at 10 or 11 dollars. I soon found you had to specifically ask for a Sauvignon Blanco included in the drinks package. While the food was excellent, the cabins spacious- Princess have better storage though, the whole celebrity experience was a disappointment. They continually try to rip you off. Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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