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6 Helpful Votes
Sail Date: February 2019
We went with a large group and knew from the start that things would not be going well. First, they didn't have enough seating in the dining room for all of us. Second, the food was of such a low grade that we could not cut up the ... Read More
We went with a large group and knew from the start that things would not be going well. First, they didn't have enough seating in the dining room for all of us. Second, the food was of such a low grade that we could not cut up the steak, no steak knives...safety reasons! So no more meat that needed to be sliced up. The baked goods appear to be frozen and then heated up...the biscuits were like hockey pucks! We had a guy who ordered the Kosher packaged meals and shared with the rest of us...one of the guys at the table remarked that this was the best meal he had on the whole trip! The entertainment was at fifth grade level...we had seen better performances at school theater! The acrobat couple were amazing! The comedians were fabulous but that was only 2 shows. The staff was wonderful and they did rise above all the miserable food and entertainment. I would go with a different line in the future...this one is done as far as I am concerned! Read Less
3 Helpful Votes
Sail Date: February 2019
We have been on many cruises but this was only on 5th cruise with Celebrity and we had cruised on the Silhouette one other time. We drove to the port and dropped our bags at terminal 25 and then parked at mid port parking garage. Was a ... Read More
We have been on many cruises but this was only on 5th cruise with Celebrity and we had cruised on the Silhouette one other time. We drove to the port and dropped our bags at terminal 25 and then parked at mid port parking garage. Was a bit of a walk back to terminal with carry ons but was a nice day. Terminal 25 is new having been built for Edge class ships. It was very nice and after going through security went to check in which went very fast and they told us we could go right on board. ( It was around 11:30 AM) We went directly to the Aqua Spa cafe and fortunately got a table. Had lunch and enjoyed talking to follow passengers at the tables next to us. Probably one of the healthiest meals we had on the cruise! Around 1 or so we thought the cabins might be ready to so we went to our cabin on deck 11 (Aqua Class cabin) and luggage arrived shortly thereafter so off to pretty good start. This was a 9 day cruise and overall we really enjoyed it! Cabin was relatively quiet and had no issues. Our cabin steward, Bilal, did a good job and was often checking in with us to see if we needed something. We ate all of our dinners in Blu restaurant and enjoyed all of our meals. We were fortunate to have the service team of Michael (waiter), Jai (assistant waiter), and Aneesh (wine steward that we had known from a previous Silhouette cruise). Service was great with good recommendations on food and wine. We would arrive early for dinner and say that we wanted to go to 7 pm show if possible and each night we made it to show around 7 and did not feel rushed in our meals. Aneesh would exchange our glasses so we could do a "takeaway" glass of wine or port to the show. One of us also went to breakfast at Blu on several days and enjoyed food and service. We thought the entertainment was very good except for one show (Pearl). Really enjoyed the two comedians. Now to some issues that are not so positive.......The muster drill was a mess!!!!! We were crowded shoulder to shoulder in Michael's lounge and could not even see or hear the person who was speaking and and the video was childish. Hate to see what might happen in a true emergency given this drill. The deck chair hogs continue to be the worse on Celebrity than any cruise line we have cruised with. No attempt to do anything about it. Once the pool games begin it is hard to have a conversation given the loud volume from the speakers. We left Port Everglades from terminal 25 and returned to terminal 29 which was the first time we had not come back to the same terminal we had left from. We knew Edge would be in port upon our return so we asked Guest Relations, on three separate occasions, which terminal we were coming back to.......at first we were always told terminal 25, and upon further questioning they would say they did not know yet. Finally on the last day of the cruise, after being told this again, I asked a couple more questions, so the person went off for a few minutes, returning to tell us that we were returning to terminal 29. We did an early self assist disembarkation and there was no issue getting a shuttle to the parking garage, which was great since it was too long a distance from terminal 29 to walk. Overall an enjoyable cruise ! Read Less
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1 Helpful Vote
Sail Date: February 2019
I chose this cruise because of the date, itinerary and reputation of cruise line. While some aspects were good, my husband and I were very disappointed in some ways. Good: Food and service - friendly helpful staff (except in Guest ... Read More
I chose this cruise because of the date, itinerary and reputation of cruise line. While some aspects were good, my husband and I were very disappointed in some ways. Good: Food and service - friendly helpful staff (except in Guest Services). Disembarkation and retrieving luggage, comfortable bedding, chairs with foot rests on balcony, disembarkation and embarkation in ports, room was clean Wishing for more: Room keys given at Embarkation did not work which meant spending time in long line to have them rekeyed, lack of quality talks/lectures, lack of good music (Jazz in Ensemble Lounge was good but classical duo used synthesizer, as did other single musicians), less emphasis on selling "things" (everything!), probably the hardest most uncomfortable sofa I ever sat on in stateroom, library and selections of reading material, selections of free movies in stateroom (even selections of pay to view were not good), plumbing problems twice on 9 day cruise through no fault of ours (bathroom flooded at one point) An unexpected situation was that when dining in the specialty restaurants, in addition to paying the surcharge, one was expected to pay an additional tip on the surcharge. We enjoyed the ports but probably would not chose to cruise on Celebrity again. Read Less
1 Helpful Vote
Sail Date: February 2019
I chose this cruise because of the ports that were listed. Also, I love Aqua on the Solstice class ships. I enjoyed the entertainment in the smaller venues more than the big production shows. Service was excellent, but I would want the ... Read More
I chose this cruise because of the ports that were listed. Also, I love Aqua on the Solstice class ships. I enjoyed the entertainment in the smaller venues more than the big production shows. Service was excellent, but I would want the pool staff to enforce moving stuff from chairs reserved for hours at a time with nobody on the lounge chairs. There were days it was hard to find a spot to sit. I loved Blu, and the personalized service in the restaurant is fantastic. I like the balcony, an would do the cruise again. My favorite excursion was in Bonaire - I enjoyed learning about the history of the island, as well as going to the beautiful beach. Curacao's visit to the oldest synagogue in the Western hemisphere was fascinating. All of the beaches visited were beautiful. Coffees at Cafe al Bacio are always one of the great appeals of the trip. Read Less
3 Helpful Votes
Sail Date: January 2019
So nice to get out of the cold and settle in to another Celebrity cruise. 12 days in the sun, lots of islands to visit, and a wonderful ship all the while. Silhouette is still a great ship and the service on board has not slipped. We ... Read More
So nice to get out of the cold and settle in to another Celebrity cruise. 12 days in the sun, lots of islands to visit, and a wonderful ship all the while. Silhouette is still a great ship and the service on board has not slipped. We ate in Blu each night for dinner where the staff were once again amazing. We did think the food quality has gone down a bit from past cruises, but actually chalked that up to the chef who seemed to blunder at times with some of the standard menu items. Others were as good or better than we have had in the past. Our cabin in Aqua was fine, clean, spacious and centrally located. Quiet too. The ports in the Caribbean are typically the same. We did not go to any of the evening shows, finding the listings cheesy and amateurish enough to avoid. All of the bands performing around the ship were pretty bad too, although the solo guitar player was more than enjoyable. Bars were packed early but no so much late at night. All in all we had a fine time and plan on booking a similar cruise next January. Read Less
1 Helpful Vote
Sail Date: January 2019
From the staff who organised the embarkation and disembarkation procedure to the people who welcomed us onboard till we arrived home and everyone in between including the captain, waiting staff, stateroom attendants every single member of ... Read More
From the staff who organised the embarkation and disembarkation procedure to the people who welcomed us onboard till we arrived home and everyone in between including the captain, waiting staff, stateroom attendants every single member of staff on the cruise ship were excellent and a great credit to Celebrity Cruises. Every staff member deserves a mention and should be commended on their great service. The staterooms were spotless and a very good size. The entertainment was fabulous with such a variety to suit everybody's taste. The food was so good and we can honestly say we never had a single thing to eat that was not lovely. We travelled as a couple and would recommend this company and have done to family and friends. The shore excursions that we did do were very well organised informative and we thoroughly enjoyed them. I could not fault any part of the cruise and we look forward to sailing with the company again. Read Less
2 Helpful Votes
Sail Date: January 2019
This is an excellent ship, in excellent condition. The ship's crew are very helpful. Main dining restaurant food was so good that we didn't even want to try the speciality restaurants. The only draw back was that the Sky Lounge ... Read More
This is an excellent ship, in excellent condition. The ship's crew are very helpful. Main dining restaurant food was so good that we didn't even want to try the speciality restaurants. The only draw back was that the Sky Lounge was closed everyday about 4.30 at a time when we wanted to stay for a drink as it was such a lovely lounge. We attended one Art auction but unfortunately it was the same old banter from the auctioner using the same old spiel that Park West tells them to use. Not bery many works were sold at the first auction. We avoided all the rest of them. It is time that Park West changed the way they do things. The ports of call were very good and varied and showed the Caribbean off incredibly well. We had an excellent time and were extremely well looked after. We would certainly use this ship again. Read Less
3 Helpful Votes
Sail Date: January 2019
I chose this cruise because it was going to Grenada. Food was not up to Celebrity standards. The Ocean Café however was outstanding! Service was great. I pre-paid 4 bar activities and only received an invite for 1 which conflicted with ... Read More
I chose this cruise because it was going to Grenada. Food was not up to Celebrity standards. The Ocean Café however was outstanding! Service was great. I pre-paid 4 bar activities and only received an invite for 1 which conflicted with the Behind the ship scenes excursion. Several cruisers came down with a viral infection. The lawn club and the upper decks were for rent and I never saw anyone, just wasted space. The pool area could use some actual table and chairs and now all lounge chairs. Could not play cards or scrabble outside by the pool. I think my next cruise will be on Princess. I was in a balcony cabin on Veranda deck #7202 and it was very nice. Our stewardess Janiss was excellent! Over all a decent cruise. Did not go to any shows. Did not go to any specialty dining. The sunset bar was nice but the same peoples to up most of the seats every night leaving tables with no seats. I just hope I can get my money back from the prepaid activities I didn't get to use. Read Less
3 Helpful Votes
Sail Date: January 2019
This was my first cruise on aboard a Celebrity ship. And I love it. The quality of the instalations, decoration, services and food on Silhouette is excellent. Many islands of this itinerary are very poor so I recommend a celebrity ... Read More
This was my first cruise on aboard a Celebrity ship. And I love it. The quality of the instalations, decoration, services and food on Silhouette is excellent. Many islands of this itinerary are very poor so I recommend a celebrity excursion to enjoy the trip. There are good excursion offered aboard. We stayed at a corner aft suite on deck 12. It was fantastic. The suite is very large, comfortable and the varanda looking backwards great. The suite class has services, like Michaels Club and Luminae restaurant that worth the extra money. suite class can also go to Blue, the Acqua Class restaurant. Suite class also provide priority embarkation and debarkation. Everything you need abroad you can use the Michaels Club Concierge. The specialty restaurants are great - worth a visit to all of them. We went to Murano - super elegant, Qsine - amazing Petit Chef show before each course, Porch was delicious - I recommend to go for lunch to enjoy the view. Sushi on Five we loved it and is a very good option for lunch as it stays open longer than the Main Restaurant. The Lawn Club Grill is an experience, specially if you are invited to cook your own food with the chefs. The entertainment is very good also - many options all the time. Read Less
1 Helpful Vote
Sail Date: January 2019
My hysband and I have been cruising eith Celebrity for many years. We always enjoy the overall wxperience. I have mixed feelings about the entertainment quality since Celebrity is apparently unwilling to pay royalties for shows. The ... Read More
My hysband and I have been cruising eith Celebrity for many years. We always enjoy the overall wxperience. I have mixed feelings about the entertainment quality since Celebrity is apparently unwilling to pay royalties for shows. The production singers and dancers are talented for sure but if the power peoplw would look around at thr audience they might realize that mamy of their guests are not that happy despite the talent of the folks on stage. Not pating royalties could prove short sited if the audience opted either out of the theater or out of Celebrty to a cruise line that cared about ehat their passengers enjoyed The food in the main dining room was pretty good at all times seldom top notch. The wait staff seemed concerned about their ratings as they reminded us daily that they need a “10” and the reminders got annoying Our cabin was very well kept as is usually the case. The public rest rooms are wellonitored as well These folks work extremely hard so that we have clean and tidy rooms. They have never heen less than a “10” in our experience Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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