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2 Helpful Votes
Sail Date: February 2018
A relaxing seven-day trip! Our trip began in Tallahassee on February 3rd as we drove to West Palm Beach. We stayed at the Courtyard Marriott in West Palm Beach (a 40-minute drive down I-95 to the port). The hotel was over $100 less than ... Read More
A relaxing seven-day trip! Our trip began in Tallahassee on February 3rd as we drove to West Palm Beach. We stayed at the Courtyard Marriott in West Palm Beach (a 40-minute drive down I-95 to the port). The hotel was over $100 less than similar hotels near the port in Ft. Lauderdale. We had an excellent dinner at Nick’s 50’s Dinner about a mile from the hotel on Okeechobee Blvd (large portions at a reasonable price). For the convenience, we parked at the port - $15/day. Since the Celebrity Silhouette was docked at Pier 29, we chose to park in the mid-port garage after dropping off our luggage at the pier. A free shuttle is provided from the garage to pier 29 as this pier is located inside the container loading area. We arrived around 10:30 a.m. and check-in was very organized and a pleasant process. We found one advantage to being at Pier 29 - boat and ship traffic are continuous down the channel. Also, while we were having lunch in the Oceanview Café, we observed two pods of manatees swimming in the channel, as well as several dolphins cruising the channel. Western Caribbean Cruise The Silhouette is a beautiful ship and was clean and well maintained. We stayed in cabin 7248, a veranda room. The room was well maintained and outstanding service was provided by our Cabin Attendant (Florisa)! The only issue we had was that our safe would not open one evening; we called to have this remedied; it took several calls and waiting over an hour before someone arrived to address the issue. The food in the Main Dining Room was average at best, as the menus did not provide many desirable options for the main course. Service was somewhat slow as our waiter (who worked very hard) was serving 18 people at 4 tables. The Asst. Waiter was a mystery person, as he hardly ever came to our table. The highlight of our dining experience in the main dining room was the great conversations with our table mates, a Canadian couple from Hawksbury, about an hour from Montreal. We did elect one night to have dinner at the Lawn Club Grill; as usual, it was outstanding and I highly recommend the Lawn Club Grill. What could be better, great food, great service and a beautiful sunset to enjoy! The entertainment on the ship ranged from good to below average. Our favorite shows were December ‘63 (a Frankie Valle tribute) and RaeGar (a rock and country duo), both excellent shows. The production shows were disappointing. The shows were hard to follow and the orchestra was too loud which forced the singers to scream instead of singing. We did enjoy the Classic Strings Duo (Emotions Duo) that played several nights before dinner on Deck 5 near the Café Al Bacio. Since the Super Bowl was being played the first night of the cruise, the ship hosted an outstanding Super Bowl Party in the Silhouette Theatre. The Theatre was split down the middle and each side was decorated in each teams colors. A separate buffet was provided at the back of the theatre with all of the traditional Super Bowl Party food. A great event and great fun! Below are a few of the things that we enjoyed the most and places we liked to hang out on this ship: Favorite sweets: coconut macaroons, oatmeal cookies, carrot cake, and fruit breakfast bread. Favorite places to escape the crowd to read or take a nap: Sky Lounge on deck 14 during the day, the Hideaway on Deck 7 near the aft elevator (it also has a large coffee pot), the library on Deck 10, and the chairs near the Lawn Club Grill on Deck 15 during the day. Favorite way to start the day: On the treadmill in the gym as the sun comes up and as the ship arrives in port. Best way to avoid the wait for elevators before dinner: Either take the stairs or come down early for dinner and have a drink in the Martini Bar or have a coffee or soda in the Café Al Bacio. We also enjoy sitting in the chairs outside the Café when the ship is leaving port. We arrived back in Ft. Lauderdale at Pier 25. We used the Express Departure (carry your own luggage). Disembarkation began around 7:45 a.m. and we were at our car within 20 minutes. In the terminal, to take the escalator, you must have one hand free to use the handrail (to have a free hand - we each use a large suitcase and a backpack). Otherwise, you have to take the elevator, which may result in a delay due to lines forming to take the elevator. By arriving at Pier 25, we were able to walk across the street to the Midport Garage, instead of having to take the shuttle from Pier 29 to the garage. Read Less
Sail Date: February 2018
I chose this cruise to get away from Chicago's cold weather and to celebrate my wife's recovery from her illnesses. For the most part I was not disappointed. The weather thruout the cruise was great (low 80's). The dining experiences in ... Read More
I chose this cruise to get away from Chicago's cold weather and to celebrate my wife's recovery from her illnesses. For the most part I was not disappointed. The weather thruout the cruise was great (low 80's). The dining experiences in the dining room and the Lawn Club restaurant were excellent. Our waitress and the wine steward bent over backwards to make sure our dining experience was great. I give them a giant thumbs up on the dining Experience. The shore excursions on this type of cruise are focused on beach and shopping activities. My wife and I are elderly and not the beach going type anymore but the islands we visited offered a chance to escape the ship and get some exercise. We seem to be harassed on some of our island stops to come into shops that offered local crafts, t shirts and liquor. It got old quickly. The entertainment on the ship was a mixed bag. The ships singers and dancers were very good but some of the acts (a husband and wife singing duo) were more than our ears could stand so we had to leave. The last night we had a ventriliquist (MIchael Paul) who was great. We also had December 63 (a knockoff of the Four Seasons) who were good but not the Jersey Boys. The Silhouette stands out in dining and service but does not offer as many entertainment options as some other cruise lines. A topside jumbo-tron offering movies every night would have been a nice option. Overall we had a pleasant experience, but we will probably focus more on cruises in the future that offer more sightseeing excursions and less on beaches and shopping. Read Less
Sail Date: February 2018
Lovely Western Caribbean cruise with good ports and nice variety of excursions. The reason I didn’t give 5 stars was because the Celebrity dancers & singers lacked a lot. Their show themes did not make sense, just a bunch of ... Read More
Lovely Western Caribbean cruise with good ports and nice variety of excursions. The reason I didn’t give 5 stars was because the Celebrity dancers & singers lacked a lot. Their show themes did not make sense, just a bunch of songs with overdone choreography that was the same for each night they performed. The December 23rd group was fantastic, as well as the last night comedian/ventriloquist. The best show of the cruise had to be the Super Bowl on the Silhouette theatre screen. I was so impressed with the decorations, ice carvings, balloons everywhere and the fabulous buffet set up in the theatre. Wasn’t expecting anything so elaborate. I have cruised other cruise lines on SuperBowl Sunday and nothing compared to the Silhouette’s party.....kudos!!! As always, the captain & crew were fabulous. Crew members always smiling, greeting us and helping in any way possible. We did select dining and never had a problem and most nights we made a reservation for the following night at our desired time. We are sailing on the Silhouette again next February 2019 so you can tell we were happy cruisers! Read Less
Sail Date: February 2018
We love Aqua class as the spa is my favorite place as well as Blu restaurant. The exit at the ports is easy as well as the re-entry to the ship. The crew is very courteous and helpful on board. Rooms were kept very clean and requests ... Read More
We love Aqua class as the spa is my favorite place as well as Blu restaurant. The exit at the ports is easy as well as the re-entry to the ship. The crew is very courteous and helpful on board. Rooms were kept very clean and requests were met. This ship had far superior cast members and shows than the last trip we had (on the Solstice last year). The choreography was wonderful, singing and costumes were great. I would like it if the first show was at 7:30 so we could go to an early dinner and then to the show. Can't make it when dinner starts at 6:00 and the show starts at 7:00. That would be a big improvement. I did think that the air conditioning in the rooms did not work well at night. I was very warm most nights with the air turned to max. Read Less
Sail Date: January 2018
We booked this 9 day/4 port cruise a year ago after a great 7 day cruise on the same ship. We started off on Jan 26th with rough seas (big 30' swells) and a head-wind which caused our first port (Antiqua) to be cancelled. This was rough on ... Read More
We booked this 9 day/4 port cruise a year ago after a great 7 day cruise on the same ship. We started off on Jan 26th with rough seas (big 30' swells) and a head-wind which caused our first port (Antiqua) to be cancelled. This was rough on those subject to motion sickness AND those with mobility problems. BUT, this is beyond the control of Celebrity and one must learn to move carefully, slowly and be careful! There were a couple of very large groups on the ship this time, causing dining problems in the Grand Cuvee Restaurant. Several older couples who had signed up for early dining (6 pm) due to digestion problems before bed, were bumped to the later seating and ended up eating most evening meals in the Oceanview Café. Even with confirmed dining reservations, the seating time was slow and the wait for some was 45 minutes or more. BUT, once seated, the food and service was excellent. Decks/pools were closed due to high seas for the 1st 2 days, but the staff worked hard to keep us occupied. We did eat at one of the 'specialty' restaurants, but I wasn't terribly impressed with the $40 mark-up per person. Will skip that the next cruise. We only did one shore excursion booked through the cruise line. The bus provided for the "Coast to Coast" excursion on Barbados was extremely unsafe in that the cushioned seats were NOT bolted to the seat frames, so they bounced over every pothole, slid forward going down a hill and backward going up a hill. Bus looked 'good,' but in the future we will probably skip these things! Sadly, for my husband and I, we both came down with the flu within 12 hours of disembarkation, mine also going to pneumonia and ending up in the hospital for 7 days. I understand there were a number of other cases that hit with hours of leaving the ship. Read Less
Sail Date: January 2018
First and utmost was the embarkation process at the pier. A total disaster and even the Park N Go driver couldn't figure out what they had done and why they changed procedures. No special line for Concierge and above class. In fact they ... Read More
First and utmost was the embarkation process at the pier. A total disaster and even the Park N Go driver couldn't figure out what they had done and why they changed procedures. No special line for Concierge and above class. In fact they were screaming for suite class to step out of line and follow someone. This was another cruise on the Celebrity Silhouette (past a transatlantic) and dining in the Grand Cuvee was the worst. The maitre'd P...... needs to be reassigned or retrained on how to be cordial to Select Dining Guests. We actually saw her make guests cry when asked to be seated. She should also not be on the phone taking reservations when people are at her counter. We gave up and used room service and the buffet on 14th deck. The entertainment was below par and geared for 20-30 year olds. The shore excursions are way overpriced and unrealistic for the short time you get. We took this ship less than 2 years ago with a happy crew but it seems the crew morale has declined. The men's restrooms were not maintained and often out of towels and no attendant cleaning the floor. Other evidence is our refrigerator was not working and it took some time to convince someone to replace it. We had a guest Vaping off his balcony two rooms forward and informed guest relations several times. He could not be caught after we called and we eventually avoided the balcony. Room service also would deliver a cold breakfast and warm juice. All of the items requested were not delivered (i.e cream cheese and no bagel) several times. We finally utilized Vanessa our Concierge Guest Relations rep who intervened numerous times and made the cruise bearable. We still like Celebrity but will book cruises on their other ships. Read Less
Sail Date: January 2018
We love the Solstice class ships. They are sleek and lovely inside and out. Looking forward to cruising on the new Edge in January. It is a new class and we hope it is as nice as the Solstice class. Food was good on the ship. MDR was ... Read More
We love the Solstice class ships. They are sleek and lovely inside and out. Looking forward to cruising on the new Edge in January. It is a new class and we hope it is as nice as the Solstice class. Food was good on the ship. MDR was satisfactory most evenings and Murano was superb. The Oceanview Cafe is certainly acceptable. The thing we liked best about the cruise was the entertainment. With the exception of one of the men, the ship's singers were very good and the dancers did a fine job. Ross was the band director (third time we have cruised with him) , and as usual he and his band was excellent. Our favorite act, though, was the Emotions Duo (our second time with them). They are two women from Russia who make great music with a violin and a cello. One of them attended the Moscow Conservatory and the other went to the St. Petersburg Conservatory. They play popular, broadway, and classical music including a mean "Billie Jean". Our favorite is their rendition of "Music of the Night". Weather was rough the first three days of the cruise and we had to skip our first scheduled stop in Antigua. I like rough weather - makes me feel like I'm really at sea. Did not get off the ship the entire cruise and just relaxed. Read Less
Sail Date: January 2018
We have tried the other Solstice class ships, but the service on Silhouette was stunning. Cafe al Baccio is always good but Tessa who served us everyday knew exactly what we wanted. We were in Aqua Class, the rooms are exactly the same ... Read More
We have tried the other Solstice class ships, but the service on Silhouette was stunning. Cafe al Baccio is always good but Tessa who served us everyday knew exactly what we wanted. We were in Aqua Class, the rooms are exactly the same apart from body jets on the shower, but it did allow us into Blu. Fantastic food , service and staff. A great venue. It was so good that we ate their most nights and did not use the specialty restaurants. We stayed in Stateroom 1644, the attendant Marioano was very good. Entertainment was good but an aquired taste. I wish they would put on some more conventional shows that don’t have circus acts. Dress code has been reduced , and there is an old saying give an inch , take a mile. People still wearing shorts in dining room. Tee shirts , surely the relaxed close would be no worse than smart jeans and collared shirt. This is a 5 star cruise where people should have the courtesy to be smart and not be off naive to those who try to be smart in the evening. Read Less
4 Helpful Votes
Sail Date: January 2018
Excellent Ship Celebrity Issues Bookings As we have found in the past, the Celebrity web site is not user friendly. In fact, we found it particularly difficult with booking anything on-line, even just trying to open the reservation. ... Read More
Excellent Ship Celebrity Issues Bookings As we have found in the past, the Celebrity web site is not user friendly. In fact, we found it particularly difficult with booking anything on-line, even just trying to open the reservation. On the other hand, we did appreciate the fact that you can book specialty dining, spa and other activities prior to the cruise which is much better than what some other cruise lines offer. Regrettably, you cannot book a limited amount of Internet usage before sailing; it can only be done on board. Electronic Bookings and web site Once you have a booking number you can perform most administration and bookings online. Baggage tags come with the Guest Ticket Booklet but can also be ordered ahead of time but only after you receive eDocs. There is no notification that your eDocs are ready; you must find that out by searching the booking electronic file or have your travel again do that for you. Because of Hurricane damages to Sint Maarten itineraries were altered to use St Kitts instead. On the web page it showed our trip going to St Kitts but on another page going to Sint Maarten. Confusing to say the least. This was our fourth cruise with Celebrity and the fourth time we report the unfriendliness of the web site. That is a shame because everything else was so outstanding or well above average in our rating of this cruise. It sets a bad tone even before you get to the ship! On the other hand, 45 days before cruising after signing-in to the web site and opening our cruise the eDocs were available. This included the 17 page Guest Ticket Booklet. It is an excellent document that includes baggage tags. In the booklet we found pier instructions, confirmation of our traditional dinner seating selection and other important information to make cruising easy and enjoyable. The baggage tags can be printed off the pdf file and folded according to the instructions. To attach them to the bags you require a stapler or strong tape. We use clear plastic cruise luggage tags that are easy to attach to the bags and comfortably hold the tags given by Celebrity. Baggage tags with adhesive can be ordered on-line from Celebrity and are delivered before departure. Membership Benefits The membership is called Captain’s Club and offers very minimal benefits until you have accumulated a large amount of ``points``. In comparison with Princess Cruises, Celebrity is stingy on free internet for repeat cruisers. It is obvious that they wish you to select pre-paid beverages, internet and gratuities at the time of booking. Embarkation Embarkation is divided into three groups: Suites and Zenith, Concierge, General passengers. We were Concierge class and the check-in and embarkation was very fast and efficient. You board before the staterooms are ready but for us there was also a welcome lunch in the Main Dining room that was very nice while waiting for access to our room. Baggage arrived shortly thereafter. Cabin/Stewart & Amenities Cabin 1068 was excellent. We knew what to expect as we had cruise on a Solstice class ship the year before. Our Stewart, Helmi, was excellent. In no time he knew what our preferences were and looked after us very well. Well done and a great ambassador for Celebrity Cruises. The cabin layout is first class with lots of room and storage space including the space above the bed. The bed was very comfortable and the bathroom well appointed. The shower is larger than what we have had in most of our previous cruises. It has a glass door rather than a butt-clinging curtain. Soap bars, shampoo, conditioner, body lotion etc. were all available and renewed as required. It is far better than wall-mounted gel dispensers as we had in another major cruise line. A flat screen TV offers a wide selection of programming including your ship account and services being offered. In Concierge class we had a bottle of sparkling wine available to us in our cabin and got afternoon canapé as well as fresh fruits daily. The balcony is roomy with two reclining chairs, foot stools and a small table. Restaurant/Food/Service It is difficult to offer anything but praise for the quality and presentation of the food. The daily menu offers a wide selection at each meal and the wait staff members are well above the norm expected in a high-end restaurant. Our waiter, his assistant, and the sommelier were quite efficient and friendly. We had asked for traditional dining and a table for 6 but Celebrity failed us. We did not get a table assignment even though we had booked almost 18 months prior to the sailing. The Maitre D flatly stated that there was no room for us on embarkation dinner and to see him the next day.. I met him at 9 am the next day and after making representation he accepted that we should get a seat that night. Later in the afternoon we received a note with a table assignment. That is not an acceptable practice for Celebrity. There is no formal night on this cruise but two ‘chic’ nights where people wear what they want. We saw long dresses and short ones, shirt and ties as well as polo shirts. The ships have relaxed the codes for better or for worse depending on your point of view. We also appreciate the buffet that is the best lay-out for handling a large number of passengers as well as offering a variety of food stations. We have not found a better buffet on other ships than what the Solstice Class ships offer. The only issue is that the food is often not as warm as we like it. The Main Dining Room also offers breakfast and lunch at specified times. The food is excellent there too as one would expect. We had the classic beverage package which served all our needs well. It is best value for money unless you seek high-end products. Of note, water bottles in the stateroom are expensive and not covered by this package BUT you can obtain small bottles of water for free at any bar on board. Public Facilities All the public facilities were the best of class. We could not offer any suggestion for improvement to them. We love to walk about and ships that have a wrap-around promenade deck. Regrettably Silhouette does not have one and the little bits of promenade decks available seemed to be a smoking area... A word about the Internet on board. First, it is far too expensive albeit it is faster than in the past. On embarkation I started the process to obtain internet service. They offered a selection of options at different prices. I selected a 100 minute option but as I strolled down the page to accept the terms and price, my selection followed to the unlimited internet at $250 which was not my intent. Too late! Celebrity need to review its sharp business practices selling an internet package. Itinerary We had been to the Caribbean often before thus we sought just a pleasant cruise with sea days that we love. After the first 3 days of very rough seas the Captain found calm seas but we missed Antigua. There were lectures on local history and anthropology as well as shopping guides that were of some interest. The Captain’s daily briefings at 10 am were informative but he was not the best communicator we have met on Celebrity ships. Shore Excursions We did not book excursions. Disembarkation Concierge passengers could wait for their disembarkation call in one of the specialty dining room where a continental breakfast was being offered. We proceeded ashore promptly when called and our bags were readily available. US Immigration and Customs went smoothly then we boarded a taxi for our hotel. Communications The evening newsletter was useful. The navigation channel on the television in the room is very limited in information and the map is way too large for anybody to know the position of the ship. The competition shows the detailed position of the ship, the heading, speed, temperature, sea state etc. The weather forecast for the next port was often not accurate and on one occasion it was not changed for four days... Recommendation Overall, we would recommend Celebrity Silhouette to anyone wishing to sail on a great ship with an excellent crew and superb culinary delights. Read Less
3 Helpful Votes
Sail Date: January 2018
the 12 day length and destination were the reason I chose this cruise. The food was excellent and the service is good. There did seem to be over spraying hallways to the point that it triggered my husbands allergies. The musicians and dj ... Read More
the 12 day length and destination were the reason I chose this cruise. The food was excellent and the service is good. There did seem to be over spraying hallways to the point that it triggered my husbands allergies. The musicians and dj did not target their audience and did not care to play music that the majority of people would enjoy. There was very little quality cover songs for slow dancing or music that people 50 and older would have enjoyed. The entertainment in the theatre was sub par 8 nights out of 12. There was a beautiful Sky lounge that was not fully used for live music. The singers seemed to be force to sing out of their range to the point of having to scream. Of the 18 cruises I have been on this was the worst music experience. St. Lucia and St. Kitt were very lovely and I would return back their again. Read Less
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.1
Rates 4.0 4.2

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