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1,962 Celebrity Silhouette Cruise Reviews

I chose this cruise because of several reasons. This class of Celebrity ships are all excellent and the price was right. Celebrity has cut back in some ways but the food in main dining room and buffet is still very good. We ate in three ... Read More
I chose this cruise because of several reasons. This class of Celebrity ships are all excellent and the price was right. Celebrity has cut back in some ways but the food in main dining room and buffet is still very good. We ate in three specialty restaurants and they were all excellent led byMurano The highlights of the cruise for my wife was the lobster tails in Murano being flambayed at our table and yes they were so delicous. ! The entertainment was not up to the standard on my previous cruises but was ok.Fabulous staff in every way led by dining room waiter Rabinger or Happy Happy as he refers to all guests!Last but not least the cruise had a great itinerary including four ports and four days at sea!.The ABC islands are so nice and if you like snorting or scuba diving this cruise is for you. Enjoyed our fourth Celebrity cruise!! Read Less
Sail Date December 2019
Celebrity deilvered a really good time for us ahead of what we learned would be a hiatus for the beautiful Silhouette. My review may obviously cover a ship configuration that will have been significantly revamped. For instance, my favorite ... Read More
Celebrity deilvered a really good time for us ahead of what we learned would be a hiatus for the beautiful Silhouette. My review may obviously cover a ship configuration that will have been significantly revamped. For instance, my favorite room, the Wine Cellar, apparently will be eliminated. Embarking and disembarking both went very efficiently. The public rooms on the Silhouette were really appealing. The atrium, the lounges and the theater were comfortable and attractive. Our standard verandah cabin was above average in terms of space and appearance, although storage space was a litttle lacking. Our cabin steward Oscar was outstanding - always on it! Breakfast & lunch at the Oceanview Cafe buffet was surprisingly manageable. Because of the use of various isoalted islands, lines were minimal and the experience less harried. The food was consistently good, though pretty much the same each day. Dinner in MDR also offered consistently good meals that met, while rarely exceeded, expectations. Our biggest frustration for the week was the experience of Select Dining. The flexibility of choosing the hour of your dinner comes at a price: lines and long waits even if you have a reservation. The waits are longer without a reservation -- you are given a pager (a la Applebees?!) in those instances. We should have opted for the unreasonably late 8:30 main option since 7:45 - 8:00 usually resulted in 8:30 dinner anyway. The MDR crew worked hard for us and perhaps the staff assignment between fixed and flexible sections was not properly considered. Entertainment did exceed expectations! That was surely the case in the main showroom 7 of the 9 nights. There was a Jersey Boys knockoff, a Jerry Lee Lewis tribute, an amazing electric violinst, a fantastic comic magician, and production shows that featured aerial acrobatics. Sue, the Cruise Director and host, was just phenomenal and very, very present. The smaller, daily music acts were also solid, particularly Brazilian folk singer Shanty...although I wish she had not been set up in the noisy Ensemble Lounge. We had a great time on this cruise. But it appears Celebrity is settling into an awkward demographic with its passenger population. Where Holland America used to be the line for the senior citizen set, we saw a far greater number of those elderly cruisers on this vacation. HAL, with its Music Boulevard and culinary positioning, seems to be attracting the more discriminating Boomers and younger generation. At the same time, Celebrity has opted to present LOUD poolside activities that had the majority of the cruisers scambling to find another place to relax. Never has it been this easy to find a lounge near the pool on sea days! The itinerary of the ABC islands was a terrific trip and we surely came home feeling good about our 9 days on the Silhouette. Read Less
Sail Date December 2019
Previous cruise on Summit was wonderful and expected same on the Silhouette however it was not. Food in the buffet was less than mediocre. Tasteless and often was not cooked throughout. Food in the main dining rooms was not much better. ... Read More
Previous cruise on Summit was wonderful and expected same on the Silhouette however it was not. Food in the buffet was less than mediocre. Tasteless and often was not cooked throughout. Food in the main dining rooms was not much better. Only the lobster meal was good. Other meals were not. Also, service was rushed and the young lady handling the table assignments was overwhelmed. Too often I notice diners complaining. The theatre shows were also mediocre. With the exception of one show that featured a Jerry Lee Lewis impersonation I noticed numerous people walking out of the theatre long before shows were finished. Of note, there was a group of 5 Jamaican singers who played in various lounges that were outstanding. Biggest complaint was the watered down drinks. Celebrity should be ashamed of themselves for the horrible mixed drinks. Numerous people complained. Mixed drinks often were little more than flavored ice water. Basically made the drink package worthless. Was a big Celebrity fan but will probably try a different cruise line next time. Read Less
Sail Date December 2019
We are Celebrity fans and have been going on the Summit (Millennium Class ship) on a regular basis, maybe as many as three or four times. We booked this cruise, which went to the ABC islands (Aruba, Bonaire, and Curaçau), and also Grand ... Read More
We are Celebrity fans and have been going on the Summit (Millennium Class ship) on a regular basis, maybe as many as three or four times. We booked this cruise, which went to the ABC islands (Aruba, Bonaire, and Curaçau), and also Grand Cayman, on board the on last Summit cruise. We were afraid the larger Solstice Class ship might overwhelm us. This turned out not to be the case. The ship only seemed crowded during embarkation and disembarkation, otherwise, except for the elevators, it seemed not crowded. We were in a Royal Suite, so we were pampered and spoiled, with all of the drinks, as well as specialty restaurants, included. A hidden treasure on this ship is The Porch, a dining experience by the lawn club that is ultimately relaxing. I had some of the best shrimp ever on one of the luncheons there. The wine selection was excellent. The elevators: On the main atrium elevator shaft, each side has four. Except on our side one elevator was broken for the entire cruise, and not available. This created long wait times, and crowded elevators once one arrived. Please, Celebrity, make sure all the elevators are fixed and working for our next cruise with you! Also, on embarkation, though we were guided through security (being suite guests), we later, in the boarding process, felt abandoned and had to wait in too many lines. Read Less
Sail Date December 2019
First the Good. The hard working Celebrity staff remain impeccable in terms of warmth, hospitality, friendliness, and professionalism. The ship is going into Dry Dock in January for a total makeover, but it was absolutely spotless. The ... Read More
First the Good. The hard working Celebrity staff remain impeccable in terms of warmth, hospitality, friendliness, and professionalism. The ship is going into Dry Dock in January for a total makeover, but it was absolutely spotless. The public areas both inside and out were well maintained. Because we were in an AquaSpa cabin, we ate in the Blu Dining Room which we enjoyed. The Maitre'D, hostess and serving staff were excellent and couldn't do enough to ensure a memorable dining experience. The food was well prepared and fresh. The same cannot be said for the Oceanview Cafe - but more on that below. The band, acrobats, singers and dancers were incredible performers but the show production values were skimpy to say the least. Evidence of cost cutting no doubt. There is so much fantastic music that an over 50 demographic would enjoy and yet the cruise line insists on contemporary songs and rap music that few people have heard of care for. A highlight was a trio called "December 63" which is a Frankie Valli and the Four Seasons tribute group. They were high energy, funny, fantastic singers and engaging. I enjoy learning, but the enrichment activities were just so-so and the library is virtually non-existent. We did enjoy our cruise, BUT -(even though we are Elite Members)- based on the following, we are unlikely to ever book again with Celebrity. The Bad and the Ugly... Things went off the rails from the get-go. Celebrity changed the port from Fort Lauderdale to Miami in order to give Celebrity Edge the berth in Fort Lauderdale. For the 500 of us who had booked flights in FLL, it was an absolute shambolic disaster. We were told that buses were supposed arrive from 10:00 onwards - every half an hour - to pick us up and drive us to the Port of Miami. We arrived in plenty of time for the first bus only to find there was a cramped area with few chairs in the waiting area of Arrivals in Terminal One. There was nowhere to sit down except on the floor. The Celebrity staff had no idea what was going on and less than helpful, although this was not their fault. After an hour, our 'number' was finally called at 10:45, and we were lead out onto a narrow sidewalk just beyond the terminal building.. (There were other passengers from other cruise lines trying to get to their buses which caused a great deal of over-crowding). The first bus finally arrived at 11:00 and there was a stampede to get on. The staff were working hard to ensure that the right order was being maintained, but it was impossibly disorganized. No one could hear anything between the noise of the traffic and the constant blowing of whistles. In the mean time there was absolutely nowhere to sit so we stood next to three lanes of bumper to bumper traffic in horrible heat and humidity on one of the busiest travel days of the year - the Sunday after Thanksgiving. You would think the cruise line might have anticipated the challenges, but things just went from bad to worse. Even though we were in an early group, we still stood for more than an hour and a half breathing in diesel fumes and carbon monoxide with still no bus. It was particularly difficult for elderly and disabled guests to cope with the discomfort. Everyone was extremely upset and some even in tears. Finally two buses arrived at the same time with more chaos and frustration, as we didn't know which bus was the right one. One of the worst things was the Celebrity barely apologized for the "inconvenience". This was far more than a mere "inconvenience". It was a misery and a horrible way to start a holiday. Not to put too fine a point on it, it was outrageous. Celebrity relies on the goodwill of satisfied guests who have spent good money to be treated with consideration to remain loyal. This whole experience was a textbook lesson in how to anger and alienate customers. No compensation was offered, not even a complimentary drink, and no one at Guest Relations seemed to know what had happened or care. If you shouted loud enough you maybe were offered $100.00 off your next cruise. It begs the question why you would bother in the first place. Spend many thousands to get $100.00 off. Really? On top of the previous standing and waiting around, the lifeboat drill was another shambles. Our Assembly Station was in Michael's Club, a small bar. The video was not working, and we waited for over an hour for reasons that were never explained. The room was hot and airless and naturally there were few places to sit. Once again elderly and disabled people suffered the most. People were physically prevented from leaving the room, some of whom were clearly not feeling well, and still we waited. Finally, Sue the Cruise Director came on and rattled through something that no one could hear. At last we were released from Purgatory. At this point I just wanted to go home. The whole experience of the first day left a bad taste - a bad taste not improved by the lunch in the Oceanview Cafe. It was a cross between a school canteen and a hospital cafeteria. The unappetizing vats of steaming leftovers stews drenched in sauces of unknown provenance and curry powder/spices did not appeal. Overly greasy pizza was offered every day and the burger grill offerings were also greasy, no thanks. The desserts are gorgeous to look at but are overly sweet and all taste exactly the same, bland. Salads and fresh fruit were OK, but really there wasn't much variety or choice. Formerly Celebrity had been known for it culinary excellence. I guess cost-cutting has reduced the food to barely adequate and in some cases inedible. Overall, the Cafe meals were unappetizing with few fresh choices but lots of rice, noodles and potatoes. Cost cutting? - you bet. Disembarkation was no picnic either. We had elected to walk off early with our luggage in order to get a cab back to Fort Lauderdale with enough time to catch our flight - at least 500 other guests did the same thing. We got down to Deck 5 at 7:15 in plenty of time and joined an already long line. Although I cannot blame Celebrity for Border Security/Customs not giving clearance until 8:15 - (unless of course I's had not been dotted or T's crossed with the change of port)- however I do fault them for lack of communication. Once again there should have been frequent updates explaining what was going on with reassurances. As we were standing in line in the Theatre, we couldn't hear anything anyway. A harried young man came around a couple of times and the last time got quite defensive and confrontational. Of course we are not 'Above the law of the land", but that is no way to talk to guests who have been waiting patiently, anxious about missing flights. Acknowledge what people are feeling and don't patronize them. Once again Celebrity disappointed. Bottles of water or juice could have been offered to people who were hot and tired of standing. Celebrity used to be a premium cruise line with excellent service and the highest standards. I can only speculate that so much money has been invested in new ships and refurbishment that essentials such as how guests are treated by the company has been made a low priority. We used to be avid and loyal Celebrity fans, but no longer. For sure we are cancelling our next cruise and unlikely to repeat the Celebrity 'experience' again. Read Less
Sail Date December 2019
This is our 10th celebrity cruise. We were aware that the Silhouette is scheduled to go into dry dock after 2 more sailings so were aware it would probably have signs of "age". We were pleasantly surprised at the overall ... Read More
This is our 10th celebrity cruise. We were aware that the Silhouette is scheduled to go into dry dock after 2 more sailings so were aware it would probably have signs of "age". We were pleasantly surprised at the overall condition of the ship. Any signs of wear were overshadowed by the service we encountered. Every crew member was friendly, helpful and really did make us feel that we were their top priority. We were very happy with our cabin and our cabin steward Bryan was always a available and responsive to any requests we had. We chose select dining and were able to have the same waiter- Milagres, assistant waiter - Tri, and sommelier -Mario each night. They each remembered any special requests we had and anticipated them. Milagres was always checking back and making certain we were satisfied and offering alternatives ( if steak not cooked to preference). Tri always brought a preferred bread to our table in addition to the usual bread basket. We enjoyed the coffee shop on deck 5. The staff there were wonderful as well. We were particularly impressed with the entertainment on this sailing. It was by far superior to any entertainment we've seen on previous sailings. We have been on several other cruise lines in addition to our 10 with celebrity (total of 20 cruises so far) Of course I must say that our Cruise Director- Sue Denning was magnificent. I do feel that she sets the tone for all the crew. She was frequently acknowledging and giving kudos to all crew on the ship She was energetic , entertaining and very accessible. She took the time to converse whenever we approached her We chose this sailing because we liked the itinerary. We didn't take any ship excursions as we have visited these islands before, so we explored on our own. We are 2 retirees traveling alone Read Less
Sail Date December 2019
Let me say right off the bat that I am biased in favour of Celebrity - lets get that out of the way right now. This was my 47th cruise with this line and I have never cruised with anyone else, except for a one day cruise in the Greek ... Read More
Let me say right off the bat that I am biased in favour of Celebrity - lets get that out of the way right now. This was my 47th cruise with this line and I have never cruised with anyone else, except for a one day cruise in the Greek islands. Let me also say that the Silhouette is in need of a modernization - and the folks at the Head Office have recognized this because it is going into refit in early January 2020 in Spain. The ship was very clean, it does however show its wear and tear, badly needs a paint job, and a number of other upgrades. But it is a great ship and hopefully will be on the high seas for some time to come. Celebrity changed the port of embarkation and disembarkation after final payment was due, from Fort Lauderdale to Miami and we had made our air bookings with Celebrity. This was annoying, but the first time this has ever happened to us. That said, Celebrity made good by offering transfers, gave us a $150 US credit because we had to change our hotel, and reimbursed me for the $90 ride to the hotel in the form of an additional room credit. I hope that Celebrity never does this again, and is appreciative of the fact that it was a real pain/challenge for most of us. The embarkation process was seamless. No issues at all - we boarded the ship immediately upon arrival. Extremely well organized, friendly and very professional. Our stateroom was 1247 - concierge class and we had a nice balcony - great room, highly recommend it. The balcony could easily accommodate the 3 of us. We wrote to Celebrity Dining beforehand and specified a table near a window in the Main Dining Room and we got it. The theme of this review is that Celebrity does its best to please. And they highly succeeded. The meals and service in the Main Dining Room was exceptional, after the first night. We spoke to the Assistant Maitre' D, George, and everything was great after that. The salad bar in the Oceanview Cafe at lunch was very disappointing, we had been on the same ship in March/April for 21 nights and it was much better. This was the only seriously bad thing we experienced on this cruise. Sue Denning was the Cruise Director - exceptional. We have cruised with her onboard many times - she really cares, talks to the passengers, takes a great interest in them and Celebrity is very fortunate to have her as one of their employees - she is a STAR, a really nice person and kind. The entertainment was outstanding - much better than on other cruises. I work very hard in respect of my employment and was looking forward to this vacation to simply relax - if this is what you want to do, it is perfect for this. I feel rejuvenated and ready to go back to work. Everyone, from the Captain down, did their very best to ensure that all of our needs were met and this was a really genuine and sincere effort on their part. The passengers aboard were, for the most part, very kind to each other and respectful. This was appreciated as it was most certainly not the case last April where there were many aboard who were chronically drunk for the entire cruise and very rude. Ports of call were excellent, with the exception of St Croix, which, sadly, had extremely limited shopping and was simply just really poor. I do applaud Celebrity though for adding this port of call to their schedules, as the island badly needs the money. And it is not all about us. Lastly, I would like to congratulate the CEO for taking the initiative to both recruit and promote a historically disadvantaged group in the workforce, women, to key positions in senior management and aboard the ships. This is outstanding and Celebrity are taking the lead on this - by conducting a cruise on March 8, 2020 that is commanded by a female ship captain with senior women in staff positions. So I stick with Celebrity because I am always satisfied, not only with the results but with the strategic thinking in respect of diversity, and doing the right thing. Read Less
Sail Date December 2019
Ship is still looking great and the price and ports were very attractive. Getting on the ship couldn't have been easier once we made it in the building. Access to the Miami piers is horrific. 1st day lunch was great, room 7221 on ... Read More
Ship is still looking great and the price and ports were very attractive. Getting on the ship couldn't have been easier once we made it in the building. Access to the Miami piers is horrific. 1st day lunch was great, room 7221 on the hump ready at 1:30 and then on to the Martini bar. Dinner at Tuscan Grille was excellent, but may not be worth it unless you have OBC to burn. Cruise Critic Connection event was great, but bring your own cocktail if desired. On Monday wife went to play Bingo and I was at the Martini bar. She showed up with some wild story about winning a Celebrity Suite at Bingo. Turned out to be true and after talking to some wonderful people we packed our stuff as fast as possible before they changed their mind. We spent the rest of the cruise in 1617, The extra space and benefits were awesome. We were now able to eat at Luminae and Blu and both are very, very good (we will never forget Dominick, Gilbert and the rest of the team in Luminae). In Luminae we were able to order off the main dining room menu which worked well for me. We really had no idea what to do with a butler, but if we needed anything or had questions he was the best one stop shopping ever. Walter has been with Celebrity for 22 years and is an expert on all things Celebrity. Buffet food was excellent, but didn't vary much at least for lunch and breakfast. We were always able to find a table. Drink service for juice or cocktails was sometimes okay and sometimes very good. Walking up to the counter usually got someone's attention and they would then take your order while in line to get you out of the aisle. Shows were pretty typical for cruise ships and we tried to make almost all of them. Since we had the perk of Michael's we used it often before the first show for happy hour and then went to a late dinner. By then we were usually in for the night. the entertainment director Sue was a hoot and we were never bored. Shore excursions were run very well with all but one port being staged out of the theater. Very organized and you could pick up a bottle of water on your way out for free if your drink package covered it. No tender ports which made on and off the ship a breeze. At some point I hope security invests in scanners since a large number of customers have artificial joints. My daily frisking was always done professionally, but it does get tiresome. Captain Morgan Rum Adventure St Croix: Great first excursion, but made the mistake of getting on the vehicle with open sides. Couldn't hear anything the tour guide said. Exotic Garden Beach Tour St Lucia: Garden was amazing, but definitely needed the umbrella at the beach. Barbados Beach Break: Glad the umbrella was included. Keep in mind that one of you depends on the umbrella usage of your neighbor. Saw a few people complain when umbrellas were taken down. Other people just pulled their chair into the sun and everyone was happy. Great beach. Spices and Sunshine Grenada: The spice garden was amazing. The description is a little misleading because we ended up at a Ramada Inn on the beach with great facilities for the last hour with a free rum punch. This was serious punch!! I had one and my wife had to discard hers. Might have had something to do with the 139 proof rum we learned about earlier in the tour which did a great job of showing exactly how rum is made. Makes up for all the weak cups of rum punch I've had in the past. Best of St. Vincent: Great tour of the castle and botanical gardens. The beach is very small and I wouldn't plan on getting in the water since I didn't see any facilities. The usual rum punch sample, but the serving crew took up almost all the small gazebo. They do a pretty good job telling you what to expect on excursions, but perhaps a warning about two tour busses passing each other on a goat trail with potholes going around a blind curve could be included. I'm only exaggerating a little bit, but in one case a fourth of the road was literally taken up by a goat laying out and enjoying the sun. I ended up in the front seat of one bus and the tour guide mentioned they had 7 religions on the island. That may be true, but I had already prayed to at least nine. Keep in mind they drive these roads all the time and they communicate with their horns. Once I noticed that almost all the vehicles did not have scraped up sides I relaxed a little bit, but some rum punch helps even more! One little item was the opening time for the Martini bar. Even if the daily says 1:00 or 3:00 don't be surprised that it is almost always 4:00 especially if you were planning on meeting up with someone. We already took advantage of the Veteran's Day sale and booked the 12/9/2020 cruise on Equinox to the same region. Just before we left the ship our butler Walter took my wife on a tour of the Royal suite.... Read Less
Sail Date December 2019
We flew down the day before and thankful that we did since we got 20" the next day. Stayed at the Hilton Blue Lagoon which was great. They offer shuttles to the cruise terminal for a price, however we took an Uber and arrived around ... Read More
We flew down the day before and thankful that we did since we got 20" the next day. Stayed at the Hilton Blue Lagoon which was great. They offer shuttles to the cruise terminal for a price, however we took an Uber and arrived around 12:15 and it was packed with waits that had to be over an hour. I guess this was due to the bussing of people in from Miami. We had a priority boarding perk from AAA and went right to the front of the line with no wait! We only booked an inside cabin on deck 9 and room 9170 which was perfect for our needs. We have been on this ship two years prior and it remains one of our favorite ships. The staff could not been any nicer and we met some wonderful people. The "famous" Sue was the cruise director and I have to admit she was great, funny and boy can she sing. We took part in some games and activities throughout the 12 night cruise. We booked three excursions with Celebrity and they were all great. Amazing Antigua, Best of St. Vincent and a catamaran sail away in St. Lucia. We did select dining but I reserved a time each night before we left. Worked out great. The only recommendation we would give is we got the wifi package and they should put a small note in cabin on how to hook up to it. We had to go down to desk to setup. The other was the disembarking process was very slow and no one in theater to direct us. However, we totally enjoyed this trip and our already planning a Med. Cruise for next year. Read Less
Sail Date December 2019
Our third cruise with Celebrity. Overall the cruise was very enjoyable. The weather was in the mid-80's and sunny the whole time. Ship is very well-maintained and our balcony cabin was very nice. (One note about booking ... Read More
Our third cruise with Celebrity. Overall the cruise was very enjoyable. The weather was in the mid-80's and sunny the whole time. Ship is very well-maintained and our balcony cabin was very nice. (One note about booking flights with Flights by Celebrity. We had done this before without any issues but this time Celebrity changed our destination and flight times and cancelled our seat assignments all without notifying us! My advice is be vigilant. Check your airline reservation at your airline site every week prior to your cruise.) Our cabin steward was Maritza from Peru and she was the best. After a few days into our cruise we noticed the carpet in front of the bathroom was consistently wet. We notified her and she got right on it with a powerful fan to dry up the area and had the plumbers out to fix the leak. This was all handled within 12 hours. Very much appreciated. The Oceanview Café: Not bad, but could be better. The coffee is only fresh and hot in the morning. By lunch and afternoon snack time the coffee is consistently old and lukewarm. The breakfast fare is OK, but the pancakes are tasteless and the waffles are crunchy. Not sure how you screw up breakfast, but they manage to. The pastries except for the bran muffins were dry and tasteless. At lunch they display this very colorful, mouth-watering assortment of cakes, etc. all of which are totally devoid of flavor. It is amazing what you can do with whipped cream and food-coloring. Lastly, the music in the Café is loud and obnoxious. Do we really need to listen to this vacuous, whining music while we are eating? The Café is adequate for breakfast and lunch, nothing special. Main Dining Room: A totally different experience. The food was fabulous. We had a roasted trout dish one night that was so good it will haunt me for the rest of my life:) The service was good, a little slow some nights, but I can't blame my waiter without knowing what was behind the slower service. All in all the dining room was a highlight of the cruise. Ports and Excursions: There were seven ports-of-call. St. Croix, Antigua, St. Lucia, Barbados, Grenada, St. Vincent and St. Kitts. The first four ports we took the typical panoramic three-hour bus tours. St. Croix wasn't bad, a little pricey but typical sight-seeing fare. Antigua was the highlight, some very nice stops on scenic overlooks. St. Lucia was the pits. This should be renamed the "squalor" tour. I would suggest doing something specific on St. Lucia like an activity vs. this tour. Barbados was another highlight. We visited Orchid World as part of our tour. It was a pleasant tour. On Grenada we could not find any excursions that appealed so we just walked around a bit. Not an impressive port. One word to the wise: I would not recommend walking through the Sendall Tunnel to the downtown area. It is a vehicle tunnel with no sidewalk. We started to walk through it and the first car that went by was driven by a maniac and we quickly retreated. If you want to see the downtown area there is a trolley train that will take you on a 45-minute trip for $15. There is also a fort, Fort George, you can walk to up these steep not-maintained stairs. We started up them and lost interest after a while so I can't say whether it would have been worth it. St. Vincent was another not impressive port. Pretty seedy after you leave the barbed wire enclosed shopping area. We did not have an excursion planned here, but if I could do it again I would have opted for the botanical garden tour. St. Kitts we had seen before in January. It has a very large nice shopping area if you don't have an excursion planned. The entertainment on the ship had hits and misses. All of the production shows were unwatchable. If you like rehearsed angst-ridden wailing songs by young folks than you'll love these shows. We walked out on all of them. The good shows included a very funny and talented magician who got a well-deserved standing ovation. An equally funny and talented juggler who also got a standing ovation. And a violinist/fiddler who was good but a little in love with himself. The live music was OK. The house band Nu Image was pretty bland. As were two other duos who played throughout the ship. A solo guitarist/singer Shanty was not bad. The only really listenable group was the No Name band which had a very tasteful pianist and bass player and passable singer. Our cruise director Sue was also a little in love with herself. Kind of meh, as far as cruise directors go. We went on this cruise primarily as a winter get-away on a nice ship and got great weather, some great dining experiences and some really good entertainment. So, overall it was a very pleasant cruise, exactly what we were looking for. Read Less
Sail Date December 2019
We were joined on this cruise by long-time friends. We are twice a year cruisers and have a love for the Celebrity ambiance and service. They owned a travel agency and have traveled the world. Interestingly they have never sailed with ... Read More
We were joined on this cruise by long-time friends. We are twice a year cruisers and have a love for the Celebrity ambiance and service. They owned a travel agency and have traveled the world. Interestingly they have never sailed with Celebrity!. It was a great time for all. The Silhouette is going into refurb this year but still is an excellently cared for and neat ship. As expected the service at all levels was excellent, food and service in the main dining room were outstanding. The specialty restaurants are as expected good food and service. We normally book Aqua class but for a number of reasons we were in concierge class the same great service but I missed Blu. I was quite satisfied with the food and excellent service at every other venue. Without sounding snobbish I have to admit that in all our cruises on celebrity this was only our second time eating in the main dining room. Our service and food were outstanding. The buffet was a typical Celebrity quality and we lunched there every day. Before dining in the evening we would stop at the Wine cellar where we would enjoy a new treat each nite. What a great and reasonable (and less crowded than the bar) time before eating. As for entertainment and activities, that is a matter of personal choice, the ship's entertainers and staff are great but don't expect Broadway-level on this sized ship. Ports and shore activities, been there done that. Nothing new to report. Some reviewers have complained that the stop at St. Vincent was below par!. Well sorry, you felt that way but If you appreciate unspoiled and not ruined by tourist traps then it's a rare jewel. Most of the Islands are more "tourist refined" and are just what many people are used to. As for me, Celebrity ships have been an excellent choice. and this 12-day cruise was on par with my expectations. Read Less
Sail Date December 2019
Leaving cold, snow and sleet for a warm vacation seemed like a good idea. A day or so after leaving home our area was smacked with a Nor'easter. Because of Celebrity's making a "scheduling change" and moving our ... Read More
Leaving cold, snow and sleet for a warm vacation seemed like a good idea. A day or so after leaving home our area was smacked with a Nor'easter. Because of Celebrity's making a "scheduling change" and moving our embarkation from Fort Lauderdale to Miami; we opted to go directly to Miami from FLL. After reading a recent review; we made the right decision. In one of my posts I wrote how chaotic it would be at FLL the day of embarkation. We arrived two days prior to the cruise and stayed at the Hilton Hampton Suites on 12th St.. We had a wonderful two days there. We stayed in a suite which was quiet, clean and comfortable with great customer service! Boarding was a little screwed up. We had checked in online and had all of our documentation, passports, etc.. I do remember the name of the man at the check-in desk but I will not embarrass him on here. Apparently, he was either new or just a bit dim-witted. He could not find our sea pass. Subsequently, he made to new sea passes. Before leaving the desk I checked to make sure everything was in order. I did check to make sure our PNA beverage package was on the card. Everything "appeared" in order. One thing I could not check was; will it open our cabin door? My fears were realized and , yup; red light. Our cabin steward, Sanjeev, arrived but could not open our cabin until he checked, "something out". My wife had showed him our sea pass but no dice. Five minutes later he returned and opened our cabin. The first two nights we ate at the MDR. Service; eh ! We dressed appropriately for "chic" night but two and a half hours to eat; I don't think so. We opted to eat all our meals at the buffet. We would eat dinner around 6:30, for the rest of the cruise. Most of the time, I felt like I was in an all night Waldorf cafeteria. Some nights there would be, maybe, 75 people eating. The food was okay but not to the point of being good. The food, kept us alive for twelve nights, we did not have any ill effects. The service was good. Diabetics beware! I am vigilant when it comes to my diabetes. One night I had pasta and one night I had stir fry and they were the exception I stayed clear of carbs, alcohol and obviously sugar. I was told by a barista, at El Bacio, there was no Splenda on the entire ship. He was wrong ! My wife was able to locate a "stash" at the Hideaway, deck 7, (the coffee machines were out of service?). Unfortunately, it was on our last night. The entire cruise I settled for Truvia or Equal to have with my coffee. I check my sugar levels every day. It spiked as much as 35 points during the cruise. The day after arriving home; my sugar level was back to my daily average. They either use sugar or MSG in their food to enhance the flavor.When I arrived back home I did a little research on MSG and found it can restrict insulin production. Entertainment was OK. The only act we enjoyed was; Horizon. A three man R&B group, circa 1970. They did a tribute to Motown and they were terrific. We did not go ashore every port of call. St. Croix: We went to Rainbow Beach. We ate at "Rythyms" and the food was good. The beach; sucked. All shapes and sizes of rocks getting into the water which made it difficult to get in and treacherous to get out. My wife wrenched her foot between two of the larger rocks getting out of the water. St Vincent: More panhandlers than any other island we have visited. I am a "street wise" guy and I felt uncomfortable. Talking to other folks on our cruise; they felt as I did. We will never go back to St. Vincent. Disembarkation: A horror story. There was no coordination between Ryan, and the crew (BTW a very nice guy and HE did his best). Celebrity has to get their act back together, again, in all departments. . Celebrity is cutting back in many areas. Some small and some not so small. A small one; we missed the daily newsletter at Customer Service. When it was available one could, co the crossword,m catch up on world news, sports, weather back home, etc.. We were blessed to meet some wonderful people from Florida (most) , Great Britain, Green Bay Packer fans and, our home state; Massachusetts ! With all that being said; we relaxed, got some sun and had a nice cruise. Read Less
Sail Date December 2019
Our very good friends (a couple) that we grew up with asked us to join them. We are in our mid-fifties and we live on opposite coasts so it was a treat to spend almost two weeks with them. Both of us couples have been married almost ... Read More
Our very good friends (a couple) that we grew up with asked us to join them. We are in our mid-fifties and we live on opposite coasts so it was a treat to spend almost two weeks with them. Both of us couples have been married almost thirty years so time to celebrate with the Royal Suite for us and Aqua Class for them! No regrets with the RS ( see below). Have been on a Celebrity cruise back in 2007 on Galaxy in Penthouse and was surprised that this cruise was an even older crowd. (I felt like a kid alot of the time!). Have been to the Caribbean lots so wasn't too concerned about excursions. Did one in St Lucia and hubby who is a master scuba diver did two dives-one in St Croix and one in Barbados. This cruise was more about relaxing and being together. I know this ship is going in for a refurb in January and the new Retreat area for suite class will be a welcome addition since I would have appreciated a bit of a different pool experience. Not into the games and stuff plus too many loungers close together. The solarium pool is lovely but has a roof so no sun there and since I am from the Pacific Northwest I wanted to catch some rays! Mast Grill at pool has great burgers and hot dogs though. Service was great and we appreciated the attention from our concierge Lara and butler Natalia. Special treats like a tour of the bridge were nice as well. I was underwhelmed by the Persian Gardens but my cruise mates loved it. I got an amazing massage and facial at the Canyon Ranch Spa. Enjoyed visiting the various restaurants especially Luminae, Blu and Sushi on Five. We liked the Sunset Bar and the World Class Bar as well. Went to one show - not really my thing but it was pretty good. A kind of Jersey Boys/Four Seasons thing-reminded me of my dad who I lost many years ago. Read Less
Sail Date December 2019
Just got off a 9 day Celebrity Silhouette cruise down to the Southern Caribbean! So disappointed we picked this cruise. Food in dining was repetitive, tasteless, and portions extremely small! Service in the dining room was poor and ... Read More
Just got off a 9 day Celebrity Silhouette cruise down to the Southern Caribbean! So disappointed we picked this cruise. Food in dining was repetitive, tasteless, and portions extremely small! Service in the dining room was poor and slow.....and I think it is a ploy to force folks into the speciality restaurants! Entertainment was mediocre, except for final show! Cruise Director was obnoxious! Captains Club was a joke.....limited drink menu and appetizers scarce to none! Ports were some of my favorites! Request from day one for a large table at main dining was ignored! Thanksgiving meal consisted of sliced pressed turkey, a extremely small scoop of stuffing and sweet potatoes, with a liquid cranberry sauce! Turkey and stuffing in the buffet was much better! Plus service in Main dining was painfully slow! Celebrity should be ashamed of that meal! Our cabin attendant was the shining star of our cruise, always greeting us with a friendly smile! Dinner at Tuscan Grill was excellent! The Girl Power presentation praised the “Me Too” movement and the Women in White in Congress at the State of the Union.....guess Celebrity is a pretty Liberal loving agency! I feel that Celebrity promotes a class system on ships, You don’t get that warm friendly feeling anymore! Aqua Class goes to Blu, Suite Class goes to Luminae, and inside cabin or “steerage” is forced to Main Dining or the Oceanview Cafe! We did enjoy the Solarium Pool on Sea Days! The big pool was a mob on Sea Days! Guess I will be sticking with Royal Caribbean! Celebrity has lost my business! Read Less
Sail Date November 2019
To have a different thanksgiving holiday. Celebrity USED to be a great cruise line (we did 5 other cruises, one on the Zenith),where the food was exceptional, the crew was great, accommodations were good (a little cramped) and itinerary ... Read More
To have a different thanksgiving holiday. Celebrity USED to be a great cruise line (we did 5 other cruises, one on the Zenith),where the food was exceptional, the crew was great, accommodations were good (a little cramped) and itinerary was good. Prices were fair. Skip to our latest two tours on Celebrity and things have changed for the worst possible outcome. we found a dirty cabin (too little time for the crew to clean properly). Food, including most of the specialty restaurants (except for Murano's) (and Sushi didn't go there) was not very good. Quality was just OK (compared to years ago), overcooked, dried out, bland taste, pancakes & waffles - pasty cardboard (though I've never actually eaten cardboard). The specialty lunch at Tuscano's was horrible -lobster overcooked, tasted like paste, steak overdone, mussels - rubber, "crab cake" - no crab, just breading & mystery ingredients. When you budget $11 per person PER DAY for food (three yrs ago, was $18), this is what you get. Bet the CEO doesn't get this quality when/if he sails on Celebrity. NOTE: Our travel agent sent us a gift for a free specialty restaurant ($70 value), and we chose the Tuscano's lunch mentioned above. The restaurant gave us the voucher back and we went to guest services to get a reservation at Murano's. They were booked solid for the rest of the cruise (except for 9:30 or 10:00pm seating on the last night) and this was unacceptable. First, they told us we wouldn't get any credit back. After my wife spent 20-30 minutes complaining, they told us we'd be given $50 credit. That's $25 less than our agent paid to Celebrity, and we were told this is the best they can do. More money for the CEO's bonus! The entertainment (and Sue) are great -except for the 120 decibel sound level, affecting peoples hearing. The acrobats were fantastic. In Concierge class the offerings are: 1. Daily delectable delights - an afternoon H'Orderve (with one fork) - whoopee! About $1.00 worth of food - I'm really impressed - not! 2. Pillow selection upon request - Requested better, softer (down), 'WE DON'T HAVE ANY"!! 3. Enhanced room service breakfast menu - Looks the same as other class menus. 4. Main and specialty restaurant seating time preferences - didn't work for us. Nickel & dimeing for profit - $3.60 for 16oz water; soda, overcharging for products. CEO bonus not big enough? We took a catamaran tour for stingrays & snorkeling. Boat was on the shabby side (not very clean). Crew was very nice though. We did have fun. For the money, you'd think that Celebrity would make an effort to have more presentable tours. Yes, the islanders aren't rich CEO's (like Celebrity's), but cruise lines should help these people make it better (less bonus money though). $100 for marine paint? We had booked a Mediterranean cruise next year, and I'm deciding whether to cancel. Probably will. I can't see spending 28 days getting the same bad food & other things that we've had to endure on the Silhouette. How we choose cruise lines - we combine these: Loyalist: We HAD one preferred cruise line and try to sail on it whenever possible Deal Driven: we DO prefer a specific cruise line, but it's ALSO about finding the best possible deal Ship Driven: Part of our decision is based on the ship age, design, and features Destination Delivery: We make our selection based on which cruise line offers the best trip to the destination we want to visit Read Less
Sail Date November 2019
This was a gift to travel with a friend, the ship was beautiful, the food excellent, the staff more than accommodating. The balcony room 7201 was cleaned twice daily with fresh linens, towels and necessities. The coffee was hot, fresh and ... Read More
This was a gift to travel with a friend, the ship was beautiful, the food excellent, the staff more than accommodating. The balcony room 7201 was cleaned twice daily with fresh linens, towels and necessities. The coffee was hot, fresh and available at all hours, dining room experience was superior. Mr. Nelson head waiter, Flip (Phillip) assistant waiter and Zsa drink waitress were outstanding in their field. Mr. Kevern was always wearing a smile, the excursion desk always helpful and friendly. I was so pleased with the cleanliness of the restroom and the ladies all calling us madam. I took so many beautiful pictures of the ship, enjoyed the shows immensely and all in all give it a 10 out of 10. The days at sea were filled with activities and games that were so much fun. I saw so many sights I’ve only seen on tv or a magazine and fulfilled my expectations. Read Less
Sail Date November 2019
After having sailed on several other Celebrity ships I can say that Silhouette is now our favorite. From beginning to end, our vacation was flawless. The ship is in great shape and very, very clean. Crew are friendly and attentive. ... Read More
After having sailed on several other Celebrity ships I can say that Silhouette is now our favorite. From beginning to end, our vacation was flawless. The ship is in great shape and very, very clean. Crew are friendly and attentive. Food was enjoyable, (with the exception of the Porch, which we found slow and uncomfortable) and service was superior to any previous experience with Celebrity. We stayed in a Royal Suite to celebrate a milestone anniversary. Our butler and cabin steward were excellent making sure to meet all of our needs from ice to extra body lotion and anything in between. Michael's Club was a quite getaway when we needed a quick drink or water from the "help yourself" wall of selections. Our stateroom was very comfortable and included two loungers on the balcony. Our bar was set up with exactly what we requested and replenished often. Everywhere we went, people seemed to know our names! Indeed, we felt extremely welcome at all times. When drink service in Sushi on 5 took a little longer than expected one day during lunch, we received a personal apology from the food and beverage manager...even though we hadn't complained. Entertainment was fabulous and varied from song and dance shows to magicians to comedy. There were also lots of scheduled activities in various venues and times making planning for the day super easy. We even attended a lecture on the history of piracy in the Caribbean...quite interesting. Our favorite specialty dining venues were Murano and Lawn Club Grill as we ate in both restaurants twice! Luminae was better for us at lunch than dinner but we always found something to enjoy. Sea days were spent relaxing in the solarium or in the spa. We enjoyed Persian Gardens but noted that Silhouette's PG seems to offer less than some of the other S class ships we've sailed. This was perhaps the only area that was a slight disappointment as the stone loungers didn't seem to be all that warm and the aroma therapy room not all that fragrant. Disembarkation was extremely smooth considering that there was a port change from Ft. Lauderdale to Miami. As such, a complimentary private car was provided for us to get to the Miami airport. This was very much appreciated and a great example of the highest level of service that we received throughout the entire trip. We used the included wifi every day and found the signal to be excellent...even while at sea. Thank you, Celebrity. We feel we got our money's worth and look forward to returning to the Silhouette in the future. Read Less
Sail Date November 2019
First I do want to say that we love the S class ships, at least before the "upgrades." They are vastly superior to the Edge due to the ship design and inclusiveness for all guests. The Edge class has very few connecting ... Read More
First I do want to say that we love the S class ships, at least before the "upgrades." They are vastly superior to the Edge due to the ship design and inclusiveness for all guests. The Edge class has very few connecting balconies and instead has windows. The S class ships have connecting balconies which is great for extended family. These ships also have less pay for areas although some of this is changing after the "upgrades" which are revenue enhancers, not true upgrades. We booked a cruise out of Fort Lauderdale but Celebrity messed up and about 2 months out changed the drop of port to Miami. We had to change our flight and it was a pretty big deal but we went with it. The worst part was they docked in Miami at a terminal that was not built for a large cruise ship. I have never been treated worse I my life. We were yelled at numerous times by shore personnel as were many others. I felt that my kids safety was own jeopardy they way they crammed up in and many peoples luggage was messed up. The porters were cutting in line while the rest of us waited in cramped quarters to get out. There were no Celebrity personnel present and they did not care as they were concentrating on the next cruise. When we called and asked for follow up Celebrity told us that they would not be following up. The ship and cruise itself were good but this really put a damper on how we feel about Celebrity and is the reason why they are getting a two start rating. Back the ship as we do like these class of ships, it was very good. Our dining room service was excellent and if we do stick with Celebrity it will be one of the main reasons why. They were very good with kids and treated us great. Other groups were great such as photo team, coffee bar team, and overall waitstaff. The officers were also very friendly and helpful. Room stewards were good although due to budget cuts no more towel animals, etc for the kids. We do like the Equinox better as it has several advantages. First for kids they do not have a splash pad on this ship like other S class ships. It is advertised and the maps on deck 12 actually have it drawn on but it was never installed. The front desk folks really did not know why and did not seem to care much. We also miss the glass show and instead they added another pay dining venue which is nothing special. The cabanas are a rip off and take away the popular space on the lawn on a top deck. S class is great but the Silhouette is where Celebrity started going downhill. The Edge is much worse due to the lack of balconies, poor public space, and class system like in the old days. I really hope that Celebrity turns it around as I feel they have been mismanaged as of late. I hear they may make some changes to ships after the Apex but we'll see. We are seriously considering switching to another line after the recent shore experience as well as the direction of their ships. I'll leave it on a positive note, we love Celebrity's kids program. The staff and facilities are excellent and although young our kids love it. Well done to that team. Read Less
Sail Date November 2019
We have been cruisers for over 30 years & I chose this one for the ABC islands & the incredible bargain we got. Also, experience has shown that we can't go wrong w/ Celebrity. We sailed the EDGE in Feb. & found it very ... Read More
We have been cruisers for over 30 years & I chose this one for the ABC islands & the incredible bargain we got. Also, experience has shown that we can't go wrong w/ Celebrity. We sailed the EDGE in Feb. & found it very cold & lacking so returned to Solstice class. Silhouette is thoughtfully laid out, has a great library, professional service & a great solarium. We sailed Aqua class so ate in BLU - not to be beat. In addition, we dined in Tuscan Grille & that was also quite good. Passengers tend to be Baby Boomers & we found everyone to be quite friendly. Our cabin steward couldn't do enough for us & altho' he was forgetful at times, a gentle reminder was all he needed. The only disgusting thing was the afternoon canapes served in the cabin. The food was warm, greasy and just gross! We told our cabin steward not to bother w/ that for us. The acrobats, singers, comedian & little plays that the troupe presented were all very good & much better than the EDGE. We're still scratching our heads over what they called entertainment on that ship! We'll remain loyal Celebrity cruisers because we're happy w/ the overall experience and we feel it is a very good value for the money. Read Less
Sail Date November 2019
I chose this cruise b/c of the brand & its quality. This cruise celebrated a friend’s birthday. The ship was well-maintained and the crew and staff were very attentive. The quality of the entertainment was superb! The food in all of ... Read More
I chose this cruise b/c of the brand & its quality. This cruise celebrated a friend’s birthday. The ship was well-maintained and the crew and staff were very attentive. The quality of the entertainment was superb! The food in all of the different venues was phenomenal. We ate at the Blu, Qsine, Bistro’s, room service, and others). We had an Aqua cabin and it was spacious & very neat. Our balcony had foot stools along with the chairs. The onboard activities were spectacular (i.e. silent disco & white party, etc.) There was a lot to do everyday throughout the day. Spending time at the Persian Garden spa was phenomenal!! We got in the hot tub; slept & read on the heated lounges and spent time in the sauna. Shopping & the sales were abundant. The ports were nice and offered different activities. We spent time in the Diamond Club lounge. Drinks & appetizers were plentiful and service was expedient. Read Less
Sail Date November 2019
Silhouette is wonderful looks stunning and is very friendly. I had joined the cruise critic roll call before this sailing and had some great fun for about a month beforehand signing up for group activities including a joke the turned ... Read More
Silhouette is wonderful looks stunning and is very friendly. I had joined the cruise critic roll call before this sailing and had some great fun for about a month beforehand signing up for group activities including a joke the turned into the most amazing chocolate swap. Embarkation was brilliant my dad uses a walking stick and we were shown to the assistance line no wait and we were on the ship in no time. We were welcomed aboard with a glass of bubbly. Our first impression was the ship looked wonderful and friendly. Our veranda cabin was spacious and the overhead cupboards very useful. The food and service in the dining room was great however getting into the dining room could be stressful. The fact that it was possible to book dining time in select meant there were empty tables in the dining room and long queues outside. I tried 3 of the specialty restaurants, Qsine twice, Tuscan Grille and Lawn Club Grill all excellent however I much preferred the steak in Tuscan. Qsine is a fun experience. The entertainment was varied the Elton John act being my favourite. I enjoyed the lectures by the former District Attorney. There were 272 cruise critic members signed up for the meet and mingle and Celebrity put on a great welcome. We especially enjoyed our friends of Godiva chocolate swap complete with refreshments provided. Celebrity went over and above in facilitating our members and enabled a great vibe to circulate around the ship. Ports were great and the excursions good value. Would I go again well I booked Reflection for October transatlantic 2020. Read Less
Sail Date October 2019
Booked this cruise on a whim to get up over to Florida for an extended vacation. Overall the cruise was great seeing New York, Boston, Bermuda, Nassau and Fort Lauderdale. Firstly embarkation was really slow especially security. Once on ... Read More
Booked this cruise on a whim to get up over to Florida for an extended vacation. Overall the cruise was great seeing New York, Boston, Bermuda, Nassau and Fort Lauderdale. Firstly embarkation was really slow especially security. Once on the ship having already sailed on a Solstice class ship it was all very familiar. Our stateroom (concierge) was as expected, clean tidy and nicely appointed. Stateroom attendant was great and always smiling. The ships pools and sun deck areas were fine and never got overly busy. So here are my observations: 1) Although I expected the demographic to be in the older age category it still surprised us that it was a vast majority who were over 60 on the cruise, nothing bad about that but just an observation. 2) Having an included drinks package took the worry out of when to have a drink, not sure we took full advantage of it but would always try to figure it out in the future. 3) Main dining room was on the whole always good with tasty and varied meal choices, our servers being friendly and attentive. 4) Many sea days means getting a routine going and after four or five we were desperate for a port day. 5) The Atlantic can be lively on these cruises and for the first couple of days it was. 6) We made some new friends at dinner and around the ship who were a delight and made the whole experience a little special. 7) we saw far more wildlife than we expected, many whales, dolphins and porpoises - great. 8) getting off the ship at port was quite a struggle being very busy especially with late arrival in Boston. 9) Debarkation was a breeze and we were in our hire car very quickly. Now we are not "show" people so we have no comments about the entertainment. Nor did we speciality dine, nothing really appealed. The cruise director and his entourage were great and made the cruise feel personal in that they were around to chat with and interact. The only real negative was that I often find that on cruises there are a certain group who seem to think they "own" the ship. Quite often we saw them pushing in-front of others at elevators and just generally being lacking in the manners department. I've seen this before on other cruises and I just think there are a group who think they are better than you and that's just their problem! One final observation, why oh why bother with Nassau? We tire of the constant hassle from people on the street and it makes the place a "I'll think I'll stay oil the ship next time!" place. Read Less
Sail Date October 2019
Reflection is a great ship. We love S-Class Celebrity ships and this is one of the best. Has the full Sky Lounge instead of part of it cut out for suites. Great commons areas. two issues: seating is starting to get a bit worn and you ... Read More
Reflection is a great ship. We love S-Class Celebrity ships and this is one of the best. Has the full Sky Lounge instead of part of it cut out for suites. Great commons areas. two issues: seating is starting to get a bit worn and you sit very low in many of the chairs at a table. Not enough places for readers and card players. Need more open places so we aren’t taking up places for snacking/coffee such as at El Bacio or taking tables in Oceanview/Dining room. We played during non-dining times, but still had issue sometimes. the decor is getting a bit dated with the red and orange motifs. Ship was clean and well cared for. Dining: we early 6pm dining. 2 person table. excellent location at a window and outstanding service. tables relatively close but not close enough where if you didn’t want to talk to your neighbor, it wasn’t an issue. I’m deaf in one ear so even if I wanted to ‘eavesdrop’ on our neighbors I couldn’t! Dining choices were varied and very good quality. Never an issue for us. We do love trying varying foods but aren’t ‘foodies’. Specialty Dining: we did the 3-dinner package. Ate at Murano’s. Excellent but just too much for us. Tuscan Grill. Great steaks but I’m not a big steak person - would rather try other choices. I cook steaks at home just fine. Grill was fine but not worth it for us. QZine/Petit Chef. Loved it. great and different choices. The ravioli was to die for - not something to have at an average restaurant and this was outstanding. Common Areas: Well maintained. Many areas to try out. Need a bit more for those who will sit for extended times as a group. Service: as we find on Celebrity, outstanding. Met all our needs, not intrusive and didn’t run into the ‘upscale’ we get on other ships. Seemed to have more waitstaff in the common areas then we’d experienced before. Itinerary: we love being on board so a transatlantic is perfect for us. Done 4 prior and will do more. won’t go though all the ports, but lots of At Sea days; NYC; Boston; Bermuda; Nassau is a fantastic mix. Crossing further north than many Celebrity TA’s mean you’ll probably get cooler weather, a bit of rain and a bit higher sea states. But well worth it. Entertainment: Well mixed. Lots of good music. A Live Band! Excellent dancers and high wire workers. Guest entertainers were excellent except for magician who I didn’t like (I love magic). Runaround Kids were a homer run. Podium Speakers: Outstanding. Prosecutor with great stores of big cases; Broadway musicals and he sang many of the songs; Beatles by a photographer who had direct contact with them early in their careers. Movies - history and actors. Fun! then speakers on the ports that were history of the ports, and what the cities were like. Read Less
Sail Date October 2019
As a retired London travel agent I researched this cruise ship and knew the food would be very good. We booked 6.30 pm in Main Dining Room. Only went for first night as awful. Requested table for two for 50th anniversary. Put on ... Read More
As a retired London travel agent I researched this cruise ship and knew the food would be very good. We booked 6.30 pm in Main Dining Room. Only went for first night as awful. Requested table for two for 50th anniversary. Put on table for six but with just four people on it. The noise from our floor and the one immediately above which was a sort of mezzanine floor was appalling. The acoustics were the worst my partner has ever experienced and he is a sound expert. He states that noise from the two restaurants was reverberating on the roof and you could not speak to the person seated next door. He said there was reflective sheeting making it worse and that there needs to be acoustic tiling on the ceiling. Our two companions opposite had to try lip reading. The man had hearing problems anyway so made it worse. The food was well below anything I have eaten on a ship. Prawns thrown on some lettuce and sauce from someone else that I could not hear. It got tossed on. The prawns had tails on and were then covered in sauce. You could not eat it without removing the prawns one by one and cutting them up. There were small sharp bones in the chicken which was badly presented, apples in pie not cooked. Waiters all over the place. Seemed confused. The chairs were very heavy like old fashioned lounge chairs and you could not move them in and out once seated. They were too low. One Head Waiter I met from another restaurant onboard agreed with the seating problem. Lighting also bad. No good points at all. Avoid. In total contrast The Oceanview Buffet Restaurant was the total reverse. Excellent food and friendly staff. Good seating. Lunches were busiest from what I observed. I saw a turkey being carried by two men which was about the size of a pig and a beef joint that would have fed the ship. Gob smacking trifles and cakes. Cannot recommend highly enough. Even if you did not like what you saw there was a food station that cooked you steak, chicken breasts or pork chops on a griddle while you waited. Look at this restaurant on the various utubes. We had breakfast here as late arriving and most others had stopped serving. Again excellent. Had all meals here. Did not try speciality restaurants but heard good reports. Except one man staying in a suite and able to eat in Luminaire restaurant stated that they were trying to be too clever with the food and he preferred the buffet. Nothing in the buffet area was too much trouble and people chatted to each other. Dining rating solely on Oceanview experience. We only saw one show as we had travelled for a complete rest after a hectic year. The show was spectacular. Aerialists and huge animals made from what looks like silk. This might be on Utube. Unsure. Probably one of the best shows I have seen. Room service was excellent and food good. They even rang to see if it had arrived and what you thought of it. I would have liked some chairs along the side of the open decks rather than just at both ends. It was all loungers about three rows deep. Getting on and off them is not easy and you do not always want to lay down. Felt seats generally were always too low for most of the target market. A lot need reupholstering. This seems a general problem with cruises. Even though there are a few fixable things I enjoyed this cruise enormously. Friendly helpful crew, excellent buffet food. I will travel again. Read Less
Sail Date October 2019
From start to finish the process of booking our cruise was great. This was our first cruise and so I didnt know what to expect. Prior to the crusie date my husband booked a VIP package online which included internet, Priority ... Read More
From start to finish the process of booking our cruise was great. This was our first cruise and so I didnt know what to expect. Prior to the crusie date my husband booked a VIP package online which included internet, Priority Embarkation and disembarkation (cases off first) inside tours, wine and food pairing, laundry amongst other things. Unfotunately this package (Just under $500) didnt turn out to be be all it should have. We did not recieve priority embarkation or disembarkation. And to add to it all our cases were infact last to come off the ship as the staff did not recognise the luggage label we had been given. We were told they had never seen one like it before and knew nothing about it. It had no number just premium pass on it. The staff were very helpful in trying to locate our luggage amongst the hundreds of other cases coming off the ship. We were initally charged for our laundry too, but the amazing Guest relations sorted that for us. That aside our crusie was amazing. From the food, the service, the ports, the other passengers and staff it was perfect. We are looking forward to booking our next cruise and hopefully it wont be long till we are sailing again. Our cabin assistant David was amazing, always on hand if we needed and answered any questions we had, on the one occasion he wasnt sure about an answer he looked into it and got back to us . We dined in all but two of the restaurants. The staff in Le petit chef were attentive and very knowledgable. The whole experience along with the food was incredible. We would like to particulary recognise from Blu Miriam, Gavish and Arun and our sommilier whose name unfortunatley I didnt get, but she was amazing as they all brilliant. The couldnt do enough for us. Arun and Gavish had lots of interesting stories to tell us too while they were serving us and other customers. Nothing was too much trouble and they helped us make decisions on our food choices as there were so many wonderful options. They really are a credit to the Celebrity crew. In the Sky lounge we were welcomed from day 1 by our amazing bartenders but I would like to mention in particular Viacheslav, who was so friendly and helpful with our cocktail choices, my husband asked him to suprise him and found him the perfect drink. He also mixed me perfect mojhitos, and Pina coladas. Octav who was on his first contract with celebrity was also doing and incredible job. And my heart went out to one of the female waitressess/bartenders whos name I didnt get, but she had a couple of very rude and impatient customers within minutes of each other, which she dealt with very calmly and professionally. I work in the same type of business and I know how difficult it can be addressing rude customers. I watched on in amazement at the rudeness, whlle she conducted her job perfectly, I even told her she was doing a great job. We attended a couple of very inciteful lectures and learnt a whole lot of new and interesting things. my husband and I had a couples massage on the first day at sea in Canyon Spa, my lovely masseur Tuily knew exactly the right pressure and it truly was a blissful experience, so much so that I booked a hot stone massage with her the following week. This time just for myself but again a blissful experience. thank you. We met some new friends and learnt a lot from chatting with other passengers. Truly an amazing experience and cant wait to do it again very soon. All the staff were amazing but a special Thank You once again to: Viacheslav & Octav (Sky Lounge) Gavish, Arun, Miriam, & Our sommlier in Blu, Tuily and Jean (Canyon Spa) and David our cabin attendant. Read Less
Sail Date October 2019
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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