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1 Helpful Vote
Sail Date: June 2018
chose cruise because of the ports of call & the fact that it was transatlantic. because of the bad weather [fog, rough seas, etc.] we missed St. Pierre, Dundee & Scrabster. even though it was not Princess's fault- it was a big ... Read More
chose cruise because of the ports of call & the fact that it was transatlantic. because of the bad weather [fog, rough seas, etc.] we missed St. Pierre, Dundee & Scrabster. even though it was not Princess's fault- it was a big disappointment. those were the ports we were looking forward to [because we hadn't been there]. Princess did add Belfast as a stop & refunded some monies. while that was correct & the right thing to do, still missed those ports. getting to the ship=she is old & in need of refurbishing from cabins to theater to other public spaces & decks. cabin was adequate with plenty of closet space. the halls on all floors are not wide enough, especially if one has mobility problems & requires a walker or chair. dining started off not well=had requested gluten free dining-couldn't find or communicate with head waiter for 3 days [he said he had been looking for us since Ft. Lauderdale (we got on in NY)], then it became order the night ahead for next day. other problem was the food for the first week-overcooked meats & fowl with a very dark heavy sauce on everything. we spoke to the head waiter-and it did get better as time progressed. no offer of any wine packages [makes no sense]. entertainment is limited, it's a small ship, with a old theater that resembles a night club [floors sloped very little, almost level] makes it hard to see from the rear & the lighting techs sit at the railing so anyone seated behind them can't see well. absolutely no handcap seating or section. the production numbers were decent-some of the single acts were bad. service was not the best, it seemed haphazard-some was good & some not [like they didn't know what or how they were doing]. shore excursions were pricey on board. probably would not sail on this ship again. Read Less
Sail Date: May 2018
Dining food and service superb All dining staff was great but special thanks to the head waiter Antonio Banza with the kindness and, professionalism Rafaele from the customer service did his best to resolve a mistake and our damage ... Read More
Dining food and service superb All dining staff was great but special thanks to the head waiter Antonio Banza with the kindness and, professionalism Rafaele from the customer service did his best to resolve a mistake and our damage luggage maintained us calm and explained all the process The entertainment team was effortless Special Chris ( violinist ) Olsein ( saxophone ) The team from arts and craft The chef did a great job Matea from Montenegro was amazing with sympathy and professionalism We had a bad weather almost all the time The captain did the best to accommodate the situation that was out of his control He explained what he is doing all the time I think was thoughtful I understand now some technicals features and options that I never thought about it One negative point is related with the decor maintenance of the ship Be old doesn’t mean be outdated Some chairs on the Pacific Lounge and Casino bar had a bad smell Read Less
1 Helpful Vote
Sail Date: May 2018
Panic Princess supposed to have just been refurbished....evidently a lot still needing attended to. True , new carpeting in most areas BUT...'refurbishment ' seemed to end there. Seating in Cabaret Lounge dated and VERY ... Read More
Panic Princess supposed to have just been refurbished....evidently a lot still needing attended to. True , new carpeting in most areas BUT...'refurbishment ' seemed to end there. Seating in Cabaret Lounge dated and VERY uncomfortable and since not tiered..difficult to see shows. The Pacific Lounge needs total overhaul...old fashioned with disgustingly dirty upholstery on very aged chairs Cabins kept clean by excellent steward but sofa again dirty and needs replacing General condition showed a lot of rusting that needed repaired and repainted. Since we missed 3 scheduled-ports the cruise enjoyment compromised and very little assistance given to get us to get our scheduled destination in Scotland Food and entertainment adequate but nothing special Compared to other Transatlantic cruises the high cost of this cruise we found was not justified First time we used Princess and found this experience to be not a great advertisement for Princess Cruise line. Experienced saved by meeting very enjoyable fellow cruisers.. Read Less
Sail Date: May 2018
We chose this trip because of the itinerary which, because of high seas and storm Hector, was not all it could have been. We missed three ports and substituted one with a $250 credit for all three missed ports. Considering the ship did ... Read More
We chose this trip because of the itinerary which, because of high seas and storm Hector, was not all it could have been. We missed three ports and substituted one with a $250 credit for all three missed ports. Considering the ship did not have to pay port fees for these missed stops and the two in Scotland were especially important to many on board, we felt this was a very small credit. Also, while ship upkeep seemed fine, carpets were bumps in certain places, especially in the dining area and Club Lounge, which could be quite dangerous. Crew was fantastic, as usual, but food was subpar from what we have experienced on Princess ships in the past. Fewer selections in main dining room and more esoteric, although staples were offered every day (My husband got sick of salmon and he loves it!) and we went to Specialty Dining many times and ate upstairs as well, which is not usual for us. Entertainment was first rate for the most part, especially the guest lecturers=as were Shore Excursions (we took two, another break from past practice). As I said, very good with some caveats, but not excellent! Read Less
Sail Date: May 2018
Visit to Iceland was on my bucket list. Other ports were attractive too but sadly we didn’t get to them. Weather was main problem. Gym on ship was bad and I’m a big gym fan. Some of the staff were less accommodating than the ... Read More
Visit to Iceland was on my bucket list. Other ports were attractive too but sadly we didn’t get to them. Weather was main problem. Gym on ship was bad and I’m a big gym fan. Some of the staff were less accommodating than the norm for Princess. We had to chnage our clocks five times which was expected but would have preferred to do it at Noon as have done on other cruises rather than overnight. The cruise staff for entertainment were goood but not as friendly/funny maybe due to fact most of them were also dancers. Dining room menu was short on vegetable selection, food was repeated ... I don’t eat meat so like a better fish selection. Service was excellent t however and we had best waiter and assistant wIter. Buffet food was good, fruit selection excellent. It was a shame weather was bad and few opportunities to eat outside. Read Less
2 Helpful Votes
Sail Date: May 2018
After visiting family on the west coast, we chose to sail home to Florida instead of fly. This was our first time on such a small ship. So, we viewed it as an adventure. We had been assigned late seating for dinner and wanted early ... Read More
After visiting family on the west coast, we chose to sail home to Florida instead of fly. This was our first time on such a small ship. So, we viewed it as an adventure. We had been assigned late seating for dinner and wanted early dining. We always choose "Anytime Dining"--however that was not available. On arrival, a visit with Oscar, the Maitre d' offered a compromise. He allowed us to come at 6 p.m. and he fit us in to an available space. On the 4th night, we were assigned to the best table ever! There were 8 of us and dinner became a highlight of our day. We had so much fun together and were the last table finished nightly. There are 2 big "lounges". One takes the place of a theatre, but you are seated close to the show--the dancers are on a floor right in front of you. The seating is arm chairs--like in a living room. Arrive 30" early. The production shows were beautiful, and the guest entertainers were quite good. The dancers doubled as activity staff, and were delightful. The other lounge is smaller and that is where the gameshows take place, zumba, some lectures, etc. Our room steward spoke excellent English and was very personable. The Buffet was on deck 9. Our cabin was deck 7, and the show lounge was on deck 5! It was so easy to get around--2 sets of stairs and 2 sets of elevators. And the elevators were not crowded. The buffet was small, but had a pretty good variety of food. Seating was not a problem. In 17 days we visited 5 ports. Of course, the Panama Canal was very interesting. The new ports for us were Puerto Chiapas, Mexico and Santa Marta, Columbia. We took ship tours and they were satisfactory and decently priced. The pool area (one pool) is small with 2 hot tubs--always looked to have available loungers. There is a running track overlooking the pool--also not crowded. There were the usual sales presentations in the spa area. The cruise director is humorous, friendly and visible around the ship. The ship was in good repair. Embarcation and disembarkation were very timely. Read Less
Sail Date: May 2018
We chose this cruise to celebrate both Jerry's 78th birthday and our anniversary. It was perfect! Once again, we enjoyed our mini-suite and Club Class and met some wonderful people. The waiters went out of their way to accommodate our ... Read More
We chose this cruise to celebrate both Jerry's 78th birthday and our anniversary. It was perfect! Once again, we enjoyed our mini-suite and Club Class and met some wonderful people. The waiters went out of their way to accommodate our somewhat unique dining choices, and Oscar, the maitre d' was always cheerful and funny. He told us some hilarious jokes and was better than one of the comics. Josko was our head waiter, and he was nice enough to have the sugar-free, mango cheesecake made for me when I whined about not having it for over a week. He also made sure we had gluten-free rolls and asparagus and broccoli until it started coming out of my ears. The entertainers were some of the best we've ever seen, and Ian, the guest speaker, was excellent. I loved going to Sarah's Zumba every sea day. She is the assistance cruise director and a permanent member of the Pacific staff so I hope to see her again. Jerry and I enjoyed all of the dance classes, both line and ballroom, taught by Tash who was a member of the dance group. She is an excellent dancer, and we're hoping to see her again too. We got a kick out of the unique personality of the Cruise Director. His name is Peter Tredgett, and Paul Chandler-Burns (over favorite cruise director) trained him. Read Less
Sail Date: May 2018
Chose cruise for the Panama Canal Transit. Explored Los Angeles prior to cruise. Getting on and off cruise ship went well. Did a disembarkation tour with drop off at Miami Airport. Would highly recommend as didn't have to spend all day at ... Read More
Chose cruise for the Panama Canal Transit. Explored Los Angeles prior to cruise. Getting on and off cruise ship went well. Did a disembarkation tour with drop off at Miami Airport. Would highly recommend as didn't have to spend all day at airport prior to flight. Small ship only 670 passengers but not too small and still lots of activities. Service, cabin, dining, entertainment all excellent. Ports and shore excursions all good. Didn't travel with children. Activities were offered for children but seemed limited. Only noticed 2 children on cruise, feel Pacific Princess more suited to adult cruising owing to its size. This ship offers a more intimate style of cruising. Would highly recommend this ship and cruise. Was nice to really get to know the staff and saw the Captain and his other Officers around the ship lots talking to us and other passengers. Which made the experience even better. Read Less
Sail Date: May 2018
We chose this cruise for the itinerary, the Panama Canal Crossing. We fell in love with the Pacific Princess. It's elegant and classy and small! We never had to wait for an elevator, a buffet, a pool chair, or a seat. The entertainment was ... Read More
We chose this cruise for the itinerary, the Panama Canal Crossing. We fell in love with the Pacific Princess. It's elegant and classy and small! We never had to wait for an elevator, a buffet, a pool chair, or a seat. The entertainment was outstanding! Crew were fantastic! I can't say enough good things about this ship, her crew, and the itinerary! We stayed on deck 7, which was perfect. It was two flights up to the gym. It was two flights down to the dining room and theater! Yoga was $12/class or $10/class if you buy three. There was a free stretch class that was wonderful. Activities were many and well timed. We had busy mornings, poolside afternoons, and fabulous evenings. Trivia could be played as many as four tminutes mes per day. We maxed at three per day! We won once and had lots of close second places! Again, I can't recommend this jewel of the Princess fleet enough. If you're fortunate enough to get a cruise on her, do it! Read Less
Sail Date: April 2018
My Mom booked it for our birthdays. Here is what you should know about this ship and her crew: everything is clean all the time. Dining was super fantastic, delicious. My husband took the tour of the galleys and he SAW how they do it! ... Read More
My Mom booked it for our birthdays. Here is what you should know about this ship and her crew: everything is clean all the time. Dining was super fantastic, delicious. My husband took the tour of the galleys and he SAW how they do it! There is a fabulous library on board augmented by Andrew the assistant cruise director. He comes up with more fun stuff to do than even I could! The bars are all well-staffed with knowledgeable people who know their own drink menus so well they can offer suggestions at any moment. If you are in doubt about a great libation, visit Mary Jane at the poolside bar or head to the Club Bar or Casino Bar. There are two additional Lounges as well that accompany the entertainment venues just for convenience. There is no such thing as being bored or involuntarily idle on the Pacific Princess. I did not take advantage of the shore excursions, nor did I choose to excercise as much as I should have which I am sure is why I was not able to give excellent ratings in these categories. You should also know I did the cruise two times in a row. Our first Captain, Captain Slight, steered us away from a potentially very hazardous wind storm that came through some mountain passes. He advised us to declutter our cabins and secure breakables and spillables. The ‘worst’ of it passed in the wee hours and we all seem to have slept through it! Our next Captain saw us through the first hurricane of the season which passed far to the northwest of our course. The officers are clearly well trained and knowledgeable. Passenger safety and service are the number one concerns of every member of the crew on board this ship. The passenger crew ratio is about 2:1, and every crew member has YOU in mind every moment he or she is on duty. Read Less
Pacific Princess Ratings
Category Editor Member
Rates 4.0 4.0

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