We sailed on the AMADante from May 17th to May 24th, 2018 on the new Medieval Treasures cruise. This sailing was the inaugural voyage for this particular itinerary. We started in Basel and ended up in Nuremburg. We sailed the Rhine and ... Read More
We sailed on the AMADante from May 17th to May 24th, 2018 on the new Medieval Treasures cruise. This sailing was the inaugural voyage for this particular itinerary. We started in Basel and ended up in Nuremburg. We sailed the Rhine and Main Rivers. Our second cruise with AMAWaterways. I cannot say enough good things about AMA. From the moment you sign into their website after booking, every part of the experience is professional and so well done. Their website is easy to use and you can get some great information and videos on it. The paper documents you receive along with your lovely luggage tags are such high quality. You do not get booklets of information like this anymore from ocean cruise lines. When you board the ship, the staff is waiting for you and if you are early it doesn’t matter. You are welcomed into the lounge to wait until your rooms are ready. You are given a nice lunch while you are waiting. Our stay prior to our cruise was in Lucerne and then Basel, so we took a taxi to the ship and arrived shortly before 11 AM. It wasn’t long before AMA had the canopy out and welcomed us to board and took our luggage from us. We had a nice lunch and then our rooms were ready and we were escorted to them. Our luggage was already there for us ready to unpack. Our housekeeper, Vladimar showed us the features of the room.
The staff cannot do enough for you to make your stay as welcoming as possible. The entertainment on board was top notch. We especially enjoyed Enrico Novi, a solo artist with the sound of a band. As soon as Enrico started playing his music which everyone was familiar with, the dancing didn’t stop until he did. Enrico was so personable and friendly and such a great singer. The other entertainers were excellent as well and we enjoyed all the shows put on nightly.
We enjoyed the new Sip and Sail program and not only did it include the cocktail of the day but there was a drink menu that you could order from. Very well done, AMA. Wine and beers were included with your meals. There was always a great selection of food items daily either from the buffet or menu. The Chef’s recommendation was very popular each night. No one was in a hurry to get you to finish up a meal, but waited on you with professionalism and charm. The waiter that made the omlettes, David, did a fantastic job each morning. Once he knew your preferences you could almost guarantee he would have your selection ready and waiting for you with a big smile.
The ports of call were amazing on this particular cruise. We left Basel and our first stop was Strasbourg, France, a beautiful city. We did the walking tour and our guide was excellent. Juliette Bossert was our guide and she was very informative and kept our group moving along at a perfect pace for this type of tour. We stopped at Ludwigshafen and Redesheim, Speyer, Frankfurt and if you wanted, you could do a full day excursion to Heidelberg. Miltenberg, Wurzburg, Rothenburg and Bamberg were the last ports of call. All beautiful. My husband, friend and I decided to stay on the ship between Miltenberg and Wurzburg and it was an amazing sail. Our ship had 124 guests and 20 of us stayed onboard for this sail. What a lovely afternoon of relaxing in the sun and seeing so many great views along the way.
So many extras included with your trip. From the ice cream social to the lovely beer, pretzel and sausage snack in the lounge. A fresh rose from the Captain, champagne, and the lovely Captain’s Farewell dinner. A lovely afternoon tea was set up each day between 4 and 5 pm. Included sandwiches, sweets, cakes, etc. It was all special.
One thing to note for people that have gone on ocean cruises and not on a river cruise, there are no long lineups for anything. You do not go through security to get on and off the ship. You are treated like an adult. You just swipe your card to leave and enter the ship. For tours, you use your Quiet Vox machine and your complimentary headsets. You take your little Quiet Vox transponder and match it up to your tour guide’s colour lollypop and you only hear the narrative from your tour guide. Busses are lovely and new, and there was never a long wait to start your excursion. If you signed up for an excursion and you didn’t attend it wasn’t any problem. You didn’t have to notify anyone in advance and you could leave the excursion if you wanted to and go out on your own, as long as you notified the tour guide that you would make your own way back to the ship.
Our cruise director had a great sense of humour and was always available for any questions you may have. Edward Sengel knew how to keep the groups interested in his lectures and also, if he had to make any quick changes, he was right there to fix any issues that may have popped up such as the ship was a little longer getting through the locks one day so the bus took a little longer tour than usual to wait until the ship caught up.
This particular cruise went through 54 locks, which is a lot of locks but it went amazingly smooth. We were in room 332 which is at the back of the ship near the Chef’s table. My only complaint about that room is that we did get some engine noise from the bow thrusters.
We were very pleased to see Aurora Teodorescu, the purser, and Alex the Maitre’ d on the AMADante. They were both on the AMASerena last year so it was nice to see familiar faces when we boarded this year. Always so professional with a great smile and sense of humour.
Mitko Georgiev was a great waiter and so pleasant. Always a smile and a laugh. Our pianist/singer was excellent and very professional. She played each afternoon and evening and did a fantastic job of entertaining everyone. Our two bartenders, Johnny (Stamin Ionut) and his partner, who went by the name of “I love you” as his name was hard to pronounce, did a fantastic job of keeping everyone’s glasses filled as required. Anna Maria was an excellent bartender as well. Another waitress in the diningroom that made our experience special was Gabriella Ciorioana. Always working with a big smile and making sure you were well looked after.
Other staff on this ship included Sonia Ferrera, the hotel manager, a very professional lady with a great smile. Always helping out on the ship from scooping ice cream, to helping the bar staff and the front desk staff, a true professional. Captain Klaussmann did a great job along with his co-captain.
We will be sailing with AMAWaterways as soon as we can. We always recommend this River Cruise Company to any of our friends when they ask us which ships we have sailed on. People ask us what we liked best about the trip and as you can see from our review, we loved it all.
The new AMA Cruise App is a great tour to share photos, read your dailies and send postcards to friends or allow friends/family to follow your trip online while you are onboard. Although the App wasn’t available for our cruise, I see it now holds twelve of the ships with upcoming cruises. I have test driven this app and it seems to work very well. I will use it in the future for any upcoming river cruise.
There were no children on this particular cruise. Our age group of people would be from early 50's and up. Approximately 60 Canadians out of 124 guests. Many from Nova Scotia, Canada. A great cruise. Read Less