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12 Helpful Votes
Sail Date: May 2017
We have cruised on the Dawn before and had a great experience. Not so this time. She's an old ship and we expect some issues so put up with foul smells of wet rotting carpet and air conditioning that didn't work properly, but this was Dawn ... Read More
We have cruised on the Dawn before and had a great experience. Not so this time. She's an old ship and we expect some issues so put up with foul smells of wet rotting carpet and air conditioning that didn't work properly, but this was Dawn Princess final cruise to Singapore before going over to P & O. We did NOT expect to run out of many non perishable goods or have the shops shutdown halfway thru the cruise!! (so goods could be packed up). 5 days from the end they ran out of Johnny Walker red Whiskey, plus other whiskeys. Gin ran out along with Sav Blanc and Chardony and.. get this Breakfast teas of all brands ran out!! This is unexcusable! We have written to Princess and not had the courtesy of a reply. This cruise was not advertised as a cheap one off or final sailing so we expected it to be like other cruises who Never runout of Tea or Wine! This has left a bitter taste that Princess could treat it's loyal followers so badly Read Less
13 Helpful Votes
Sail Date: May 2017
The Princess Line Cruises were recommended to us and thought we would book following my husband's ill health and also the ease of catching the cruise in Fremantle. We didn't know that this was the Dawn's final cruise. 2 days into the ... Read More
The Princess Line Cruises were recommended to us and thought we would book following my husband's ill health and also the ease of catching the cruise in Fremantle. We didn't know that this was the Dawn's final cruise. 2 days into the cruise, we realised that they were just winding down with no consideration to paying guests. They ran out of Stout, whiskey, gin and Red Wine unless you took the $80 - $120 bottles of red wine. Food was also in short supply especially fresh fruit, prunes, berries (breakfast necessities). Toilets were blocked most of the cruise including ours which was blocked 5 out of the 12 days. Some guests had to use the public toilets on another floor for the first 6 days. Entertainment during the day was extremely limited and was wound down after a few days (horse racing for instance - only 4 days). The casino was closed early because maintenance had to be done for handover to P & O. Shops were closed for stocktaking halfway through the cruise. Couldn't even buy Panadol/Candy etc. Airconditioners didn't work in the dining areas and a lot of the waiters/waitresses carried hand held fans to cope. We got food from the buffet and ate outside. The formal dining room was stifling!! I am hoping that Princess offers the cruisers on this cruise a reimbursement! Dreadful treatment of loyal customers, many of whom had booked knowing it was the last cruise on a ship that they had enjoyed many good times. Read Less
PrincessCruises3, Social Team, Princess Cruises has responded
Hi phantomrose, we deeply regret that you had a disappointing experience onboard Dawn Princess. Our team strives to provide impeccable service and experiences to each and every guest, and we apologize that you did not receive this on your recent voyage.
7 Helpful Votes
Sail Date: April 2017
We booked this cruise in June 2016 and looked forward to it very much. Things changed after about day 2. The majority of passengers were 75 years old up to around 87 years old. I have nothing against the elderly and it is great to ... Read More
We booked this cruise in June 2016 and looked forward to it very much. Things changed after about day 2. The majority of passengers were 75 years old up to around 87 years old. I have nothing against the elderly and it is great to see them still enjoying an active life. The activities on the ship seemed to cater for this age group which made the trip extremely uneventful and boring for my husband and I. My husband and I are 58 and 59 and were expecting a few more activities that we could enjoy. The highlight of our days were meal times. The food was excellent and the service from the staff outstanding. Cannot fault either. We chose an inside cabin which was a mistake as it was extremely claustrophobic and I felt I needed to open a window. We asked to be moved to an outside cabin but the ship was booked out. This is not a criticism of the ship but advice for anyone considering an inside cabin. The prices on board the ship are horrendous. $10.00 for a glass of wine $ 33.00 for a bottle that retails for $7.00 at our local bottle shop. $ 30.00 for a bingo card and the shore excursions are over the top. A camel ride at Cable Beach Broome is $ 45.00 if you chose to do it on your own and $ 200.00 if you go through the cruise ship. There should be a law against it. The staff are constantly at you to sign up for wine tasting which offers wine at $105.00 a bottle. Very much hard sell. It got to the point where we would be rude to them so they would stop asking us to participate. We heard a story from a coach driver whoused to drive coaches for Princess passengers on trips to the Hunter Valley Wineries. Princess charged their passengers $ 400 per person for the wine tour ( a coach of 48 people). The coach company got $ 900.00 for this service and the Cruiseline pocketed the balance. ( over $18,000.00 ) You have to register your credit card with them and you are then issued with a card which is scanned ( or not- sometimes they just write down your number on a pad ) when you purchase anything ie drinks or tours. We heard some stories of people getting incorrect charges on their statement. Our first stop was Brisbane where we caught up with our son for lunch- a great day for us. Then we had 2 sea days before we docked at Cairns. The most boring 2 days of our lives. There was NOTHING to do except wait for meal times and wander aimlessly around the ship. After 5 days on board we decided to jump ship in Cairns and fly home. Summary: Ship is old and tired Toilet had good days and bad days with flushing. Boring activities Food excellent Staff outstanding- in every department- dining room- our cabin staff- bar staff- all fantastic. Inside cabin- I needed a window. Comfortable bed. We will never cruise again Read Less
5 Helpful Votes
Sail Date: April 2017
The Dawn Princess is 20 years old. It had lots of charm and was on its second to last cruise before going out of the fleet. Of the 1900 passengers, all were either Aussies or Kiwis. There were only 70 Americans. At least we all spoke ... Read More
The Dawn Princess is 20 years old. It had lots of charm and was on its second to last cruise before going out of the fleet. Of the 1900 passengers, all were either Aussies or Kiwis. There were only 70 Americans. At least we all spoke the same language. The average age of the passengers was 72 and there were only 4 children. The staff was wonderful--very cordial, delightful, and seemed to enjoy themselves as much as the passengers did! Our cabin, C-233, was much smaller than we have experienced on other Princess ships. There was more than enough closet space; the bathroom was exactly what we are used to; very few electric outlets, but we didn't have need for additional ones! The dining rooms were fixed times only. We are used to "anytime dining" but we were at a table for 10 and our table mates were a wonderful group of people--3 married couples, and 2 pairs of single ladies. Our wait service in the dining room was wonderful. They really took care of our dietary needs and saw to it that our food was prepared exactly the way we wanted. There were more than enough activities --day and night--to keep us really busy. On some days it was hard to pick and choose which activities to do! Read Less
2 Helpful Votes
Sail Date: March 2017
We were with our family on this Cruise and almost everything was almost good. Food was great and lots of activities. But we could not leave our children to the childrens club because staff look liked that they weren't sober and smelled ... Read More
We were with our family on this Cruise and almost everything was almost good. Food was great and lots of activities. But we could not leave our children to the childrens club because staff look liked that they weren't sober and smelled like liquor.. They should make them take breathtests before allowing to work. Because of that we missed some activities and hope that if we come again there's more professional staff. But mainly everything was what we were looking for. Big thanks to the other crew for being so nice and taking so good care of us. Also the ship was plagued by what the ships doctors termed viral bronchitis. Lots of people and I mean lots of people were ill with chest , throat , and eye infections. Reporting to the Hotel Manager and Customer Service Manager was met with little desire and satisfaction to try alleviate the problems. The main excuse is they are at sea and have little resources to do these repairs. Read Less
10 Helpful Votes
Sail Date: March 2017
This was a last minute bargain, two night cruise from Sydney to Brisbane. The ship was going on for another forty nights through Asia so about 700 were only on until Brisbane. I expected to find a ship in need of some TLC as it is to ... Read More
This was a last minute bargain, two night cruise from Sydney to Brisbane. The ship was going on for another forty nights through Asia so about 700 were only on until Brisbane. I expected to find a ship in need of some TLC as it is to be rebranded into a P&O Australia ship in coming months but the ship was in surprisingly good condition. We had a good time and good weather, although we did get a bit of rain during our sail out from Sydney Harbour. Food and service was good, we had fixed dining 7.45pm table for six. We were alone the first night, and joined by another couple the second. We didn't mind, the dining room was half-empty. There was no anytime dining on the ship, only two set times, I think the other was 5.45pm. Wines prices were OK, we bought a bottle of Semiliion Sauvignon Blanc for around $28 so not bad. We had most meals in the main dining room, and one breakfast (disembarkation day) in the Buffet. I rarely choose the buffet on any ship so I was quite surprised by how good it was and the servers were excellent, bringing cups of juice and coffee and clearing away plates promptly. Food was great too. Entertainment on Princess is always good, we attended all the trivia sessions and one show. Casino was ok but nothing special. Nice ship overall, with great public spaces (especially the Vista Lounge, I hope this survives the refit). I am looking forward to sailing on this ship again when it becomes P&O Explorer. Read Less
PrincessCruises3, Social Team, Princess Cruises has responded
Hi RosieCanberra, thank you for the great feedback regarding your recent voyage onboard Dawn Princess--we hope to welcome you onboard again soon!
1 Helpful Vote
Sail Date: March 2017
The Cruise took in the Cherry Blossoms in Japan, I was very excited as I wanted to travel on the Bullet Train and visit Mount Fuji. To my surprise Princess Tours DID NOT Offer these two very important travel adventures, they offer a ... Read More
The Cruise took in the Cherry Blossoms in Japan, I was very excited as I wanted to travel on the Bullet Train and visit Mount Fuji. To my surprise Princess Tours DID NOT Offer these two very important travel adventures, they offer a VERY EXPENSIVE Bus Trip with VIEWS of Mt Fuji. I arranged a Group and took 11 other people we had 13.5 hours ashore we did the Bullet Train Mt Fuji Tokyo experienced the Subway Sardine Crush for $235AUD a big saving. The Dawn Princess is a rusting old Hulk that has never had a cabin refurbishment in its 20 year history, even the Mini Suites were falling to pieces. Princess does not care about giving Disability Cabins to people with out Disabilities, the people in Cabin C315 had no disability, I spoke with them up in the Piggery, I did not tell them that I was an Amputee, I enquired about their Disability Cabin, the person informed me that He was Elite and that he always got what he wanted,its not what you know its who you know was his smart statement. Princess has done a great deal of damage to their reputation by placing the very old Dawn on that Long 42 Day Cruise.....Im now Elite may be next time if I ever travel with them again I may get my requested disability cabin. Read Less
1 Helpful Vote
Sail Date: March 2017
This Cruise was on my Bucket List, and although i had been to New Zealand before- 10 yrs ago via a Coach Tour. I wanted to do it via a Cruise. It went to all of the places that i wanted to see,as well as passing the countryside from the ... Read More
This Cruise was on my Bucket List, and although i had been to New Zealand before- 10 yrs ago via a Coach Tour. I wanted to do it via a Cruise. It went to all of the places that i wanted to see,as well as passing the countryside from the ship.We cruised into towns that i wanted to see. Going to FIORDLANDS was fantastic,even though it was misty and showery.It did not stop us from seeing the sights. we went into 5 different bays- or sounds. But at every port that we visited i did land coach tours from the ship on every occassion. It gave us a close up look at the different towns and cities. There was nothing that we could do about the weather, but it didnt stop us from having a great time. The Captain and Crew were just fantastic so help was nearby if needed. Certainly i would recommend a PRINCESS CRUISE to anyone. Read Less
2 Helpful Votes
Sail Date: February 2017
Seeing Australia and New Zealand has always been a dream. We found interesting things to do and the scenery was always beautiful. The ship is due to retire and be sold soon, and it definitely showed. The entertainment was quite good with a ... Read More
Seeing Australia and New Zealand has always been a dream. We found interesting things to do and the scenery was always beautiful. The ship is due to retire and be sold soon, and it definitely showed. The entertainment was quite good with a lot of variety - singers, magician, comedians, even a ventriloquist. The Princes singers/dancers were very talented. One night two dancers did an absolutely magnificent ballet routine during fairly rocky seas. It was breathtaking and seemed so dangerous but it was so gracefully performed. Ports: Sydney. 5 days pre-cruise. Blue Mountains, downtown Sydney, Symbio Wildlife Park. Bay of Islands: Princess Shore excursion to glow worms cave and Puketi Kauri Forest. Aukland. HoHo bus. Kelly Tarlton sealife Sky City Tower Tauranga - Rotorua, Maori village, geysers. Napier - Art deco town. Weillington- HoHo bus. Akaroa - Giant's house Port Chalmers - Silverfern train. HoHo and Larnach castle Wonderful Trip! Read Less
4 Helpful Votes
Sail Date: February 2017
We wanted to see more of our own beautiful country from a different perspective and to enjoying exciting Sydney. Loved the itinerary, my favourite places were The Bay of Islands,Sydney and the spectacular Milford Sounds. We didn't ... Read More
We wanted to see more of our own beautiful country from a different perspective and to enjoying exciting Sydney. Loved the itinerary, my favourite places were The Bay of Islands,Sydney and the spectacular Milford Sounds. We didn't have the best weather, not a lot of sun, beautiful in Sydney but sailed off into a severe storm on departure with thunder and lightening all through the night. Despite this our Captain kept us informed and safe, ship was amazingly stable considering the conditions and the fact that he was trying to keep ahead of the severe weather. The service from our wonderful room steward and our restaurant waiters was excellent. They went beyond our expectations being especially caring to the older members of our family group to ensure they had a safe comfortable time. The food was beautiful in the restaurant and a nice choice at Horizon for casual meals. Entertainment at night was disappointing, comedians not that funny, magic show ho hum. Loved the Dawn princess singers, dancers and orchestra though. Unfortunately there was illness on board this time with many passengers getting type A influenza including one in our group despite careful handwashing and using hand sanitisers. I guess with 1000 passengers this is not unexpected. The medical team were very professional with their care and advice, our whole group was given Tamiflu but this of course is at an added cost. We loved our cruise despite the difficult times with illness. The service from the staff was very good. Our family have travelled with Princess several times now and we would continue to do so. We'd love to try one of the newer bigger Princess ships one day. The Majestic Princess is the next one to look out for, sounds amazing. With cruising increasing in popularity more Princess ships are on the way. Due to demand more cruises are planned for "down under" which is good to hear. Read Less
Dawn Princess Ratings
Category Editor Member
Cabins 3.0 3.9
Dining 4.0 4.1
Entertainment 4.0 3.6
Public Rooms 4.0 4.1
Fitness Recreation 3.0 3.7
Family 3.0 3.7
Shore Excursion 3.0 3.6
Enrichment 4.0 3.3
Service 3.0 4.3
Value For Money 4.0 3.8
Rates 4.0 3.9

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