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7 Helpful Votes
Sail Date: November 2018
We choose the cruise because of the itinerary - United Arab Emirates plus Qatar, Bahrain and Oman. To be fair the ship - Mein Schiff 4 - is beautiful. The staterooms are well appointed, the dining - no matter which restaurant you ... Read More
We choose the cruise because of the itinerary - United Arab Emirates plus Qatar, Bahrain and Oman. To be fair the ship - Mein Schiff 4 - is beautiful. The staterooms are well appointed, the dining - no matter which restaurant you choose is not to be faulted and the all inclusive concept very nice. With the exception of the wines served in the all incl. restaurants that are not of good quality. But you can circumnavigate that by ordering your much better wine at the all incl. bars and then just take them with you to your restaurant table. As long as you don't go during school vacation time when kids are running riot all over the ship at all hours - as we experienced during a Mein Schiff cruise in January 2018, it is quite pleasant. During sea days it is heard to find a sun lounger as all are reserved and the crew doesn't bother to free the loungers even if there is nobody there half the time. Very German (and I am one myself). I can't say anything about the shore excursions because we dislike travelling in groups and always organize all our shore excursions ourselves. Really horrible is that Mein Schiff has a very strange smoking policy. Our stateroom had a balcony and we were really looking forward to using it to read and relax. No such joy as smoking is allowed on the balconies and we had the misfortune of having heavy smokers living to the right and the left of us. We could not even leave the door open as smoke wafted into the stateroom. Disgusting! Upon complaing we were told that Mein Schiff's policy is that all passengers should "feel free to pursue their personal preferences". We find that this is absolutely not acceptable and had we known this before we booked we certainly would not have booked Mein Schiff and we never again will. Read Less
3 Helpful Votes
Sail Date: September 2018
We enjoyed every day of our cruise. Food was excellent and service in all restaurants was great and crew was very helpful and friendly. Even thow we were an English speaking passengers. Ship is very clean and well organized. Bit ... Read More
We enjoyed every day of our cruise. Food was excellent and service in all restaurants was great and crew was very helpful and friendly. Even thow we were an English speaking passengers. Ship is very clean and well organized. Bit disappointed that the show are compliantly in German. Yes we knew that and been told, but since there was a good number of English speaking passengers I suggest that English will be included in the shows, at least 25 % of the show. In this was English speaking passengers feel part of the show and not as second class. Feeling excluded it's not a very nice feeling. We will be travelling with Mein schiff Herts again next September as we are very happy with the service. Only the entertainment which we were disappointing. We hope and wish that something will be done in this regard. It's great to feel part of the family on board. Read Less
7 Helpful Votes
Sail Date: September 2018
Single traveler on 'Canary Islands And Madeira' cruise with 'Mein Schiff 1' from Las Palmas. I chose this cruise to experience the brand new ship and 'TUI Cruises'. Embarkation - This was done very quickly. ... Read More
Single traveler on 'Canary Islands And Madeira' cruise with 'Mein Schiff 1' from Las Palmas. I chose this cruise to experience the brand new ship and 'TUI Cruises'. Embarkation - This was done very quickly. The baggage already waited in front of my stateroom when I boarded the ship after my excursion to the city, that was about 4 hours after CheckIn. Security Drill - Cruise guests tightly pushed in a bar way too small for so many people, the elderly had to wait standing for long, and though everyone was registered at the entrance, a crew member started to call everyone after another by name, which then turned out to be a joke. The security movie from the stateroom TV was shown, and a life vest demonstration by a crew member, but few guests could see that due to the crowd. Smoking on balconies is considered to be a security risk, but on 'Mein Schiff 1' smoking on balconies was allowed explicitly, even ash trays were provided. The Ship - Just a half a year old 'Mein Schiff 1', which means 'My Ship 1', features many venues named after locations in Hamburg, where the cruise line is headquartered. Overall appearance was quite Hanseatic, with decent colors, modest decoration, restrain and understatement. Orientation was made very simple for the cruise guests due to signs pointing to bow, stern, port and starboard sides of the ship. Elevators were usually available very quickly and equipped with close door buttons. The sports hall above the 'Anckelmannsplatz' buffet restaurant was well audible when guests were dining, noisy banging and tramping. Tobacco smoke caused by too many smokers on board flew around at outdoor bars on deck and to my balcony nearly constantly. While 'TUI Cruises' promotes itself with words like 'Wohlfühl', feel-good, and 'Gesund', healthy, it was hard to gasp a clear sea breeze. My balcony was actually unusable therefore. Free sun loungers were always available, even on the sea days. There was no storm during the cruise, thus the ship always sailed very stable. Crew And Staff - They were always friendly and spoke German language astonishingly often and quite good. I maybe met the stateroom stewards at any time, but did not have had a chance to talk to them personally. That was though not necessary however at all, since they did a good job without being noticed. No intrusive promotion of shopping and spa offers, also not in written form. Dining - The choice and selection in the 'Anckelmannsplatz' buffet restaurant - I don't go to restaurants with service at the table on board - appeared limited to me in the area of the warm kitchen, in addition, some foodstuffs were offered on days in a row or even daily. Potatoes were served nearly always unpeeled, but tasted very good. Cruise guests could select food on their own at the 'WOK-Station' for individual preparation. The pantry staff did use plenty of salt and created conspicuously runny sauces. Choice from the cold kitchen with salads, cheese and Brötchen for example, German dough rolls, was good. Especially the 'Artisan' bread was very tasty. For breakfast, the same foodstuff was offered every morning. The pastries section also was a little bit limited, sometimes, pieces of fancy cakes did not have had a flooring, the pieces fell apart while being transferred to the plate by the guests. 'Bruno Gelato' was offered together with toppings in the buffet restaurant and on the pool deck, it was among the most delicious things offered on board. Some food had proper labels, including allergy notices, some things were not labeled at all. Dining obviously should fulfill German taste, needs and demand, there was less variation and very less local food from the cruise region being offered. Despite the limitations, everything I tried tasted good or even very good. Included in the cruise fare were nearly all beverages, some more expensive alcoholic drinks on surcharge. Guests could fill their glasses with soft drinks, vine and beer, or their cups with different beverages from the coffee machines on their own; the hot chocolate was very good. The dress code was casual, but long pants were required in the evening. The Guests - They were from German speaking countries only, and throughout of a higher average age. Few but very agile kids, some people with rollators and in wheel chairs. Board language was German, with some very few security related announcements in English as well. Shore Excursions - This is something I usually organize on my own. Disembarkation and Embarkation at ports of call was quickly without long waiting. The ship was always very punctual. Entertainment - Sometimes, life music was played at the pool, there were also some pool parties and daily evening shows in the theater and the small stage called 'Schaubühne'. A paint school was offering courses. Shopping - A shopping mall over 2 decks offered many things, clothes, souvenirs and typical duty free goods. The art gallery exhibited paints and photographs. Internet - Many different internet packages were offered at reasonable prices. The speed was good, the connection interrupted and reconnected seconds later sometimes. Land based LTE internet access was available when the ship cruised in coastal areas, and in ports anyway. Disembarkation - That went absolutely without problems or waiting. The baggage was easy to find in the terminal, but could also be brought from the ship by the cruise guests on their own until 09:00am. Thank you 'TUI Cruises', for this cruise on 'Mein Schiff 1'! Read Less
6 Helpful Votes
Sail Date: November 2017
This review is about our tansatlantic cruise on the MEIN SCHIFF 3: General: TUI cruises has a fleet of 6 ships called "Mein Schiff" and offers premium all inclusive service, which means that beverages are included and that ... Read More
This review is about our tansatlantic cruise on the MEIN SCHIFF 3: General: TUI cruises has a fleet of 6 ships called "Mein Schiff" and offers premium all inclusive service, which means that beverages are included and that there's no service charge. The language on board is German. As English is definitely underrepresented, it is not advisable for non German-speaking people to go on a cruise with Mein Schiff. Embarkation and disembarkation worked perfectly - it was relaxed, fast and without any complaints. Cabins: I had the feeling that cabins are a little bit smaller than on American cruise ships, but the facilities are pretty much the same. One asset is the Nespresso machine every cabin has. Officially one capsule per day and guest is included but our experience was that the capsules where filled up twice a day without any additional cost. The glass bottle with mineral stones that can be filled at the water dispensers nearby the elevator is a great idea. Unfortunately there is no mini bar at the cabin, so we where not able to chill the beverages we brought onboard or purchased on deck. So we regularly had to order a bucket of ice. Btw, there are no regulations about bringing alcohol aboard for consumption on the cabin, so we brought several bottles of wine and had no problems about that. The cabin was cleaned up twice a day but the towels weren't changed everyday, although we threw them on the floor. Pool and pool deck: This pool is great!! It is 25 meters long and surrounded by foamed mats to lie on. Two bars are in striking distance to the pool. The indoor pool is comparatively small but there are lounge beds in this area if you want to relax and calm down. The noise around the outdoor pool can get pretty much sometimes (especially when the DJ is playing or when soccer fans are singing fan songs at the pool bar - and that happened really often, mostly in the morning). As Germans like to reserve their chairs, it can get really hard to find one - especially from morning to about 3 pm. No Go: There is a stand serviced by an employee where you can get towels in exchange for your towel card, but you only get ONE towel at a time. Entertainment and activities: Focusing on health and sports, there is a huge offer on fitness activities. There is an always crowded gym with cardio and weights equipment and a separate room for courses like jumping fitness. You can also join a daily spinning course on the basketball field, a running group at every shore excursion day and a wide range on fitness related shore excursions. Besides, the basketball field turns into a cinema on some nights, and there are two outdoor bars that are open every night. One of them is on the back of the ship and the atmosphere there was always very comfortable and relaxed. We only visited one show at the theater, the variety did not really please us. The casino isn't a casino, it is more a small room with three or four gambling machines and one table - good for us, because we aren't into gambling. There is also a small disco which was also always full. Food, beverages and service: Service could definitely be better. While the bar tenders and waiters in the specialty restaurants were friendly and accommodating, the cabin stewarts were a little bit sloppy and the waiters in the main restaurant were often uncoordinated and inattentive. The food was really excellent! The portions at the à la carte restaurant are relatively small, so you can have several courses without being overeaten. The restaurant is divided into a classic and a Mediterranean floor, both offered excellent dishes every night. The buffet restaurant has a separated part (called GOSCH) that is specialized on fish and seafood but where you can also order specialties at additional cost. For just 20 Euro each, we had a giant portion of snow crab legs which were remarkable. There is a ice cream and waffles stand by the pool, which was also included and always visited very well during our cruise. There are three specialty restaurants that are not covered by all inclusive, two of them are highly recommendable. Surf & Turf steak restaurant offers a exclusive variety of steaks from all over the world and the ambience at the terrace is great. Hanami is an Asian restaurant under the patronage of a German master chef. Richards is a classic fine dining restaurant - the dishes were good but uninspired and not worth the money. Although beverages are included, variety and quality were excellent and serving size was generous. By the pool, beer is often available for self-service. Ports and shore excursions: As there is a focus on sports on the ship, you can join a running team at every stop and there are many sportive shore excursions you can book. Shore excursions in general are well organized and most of them are accompanied by a member of the shore excursions team. To be sure you get the excursions you want, you should book them well in advance. Two weeks prior to embarkation, most of them were already fully booked. I would definitely go on a Mein Schiff cruise again, because value for money is unbeatable. My only wish would be that staff is more service oriented and the guests behave better. Read Less
4 Helpful Votes
Sail Date: July 2017
Myself, hubby and our dear friends decided to trial our sea legs on a cruise to the Western Med. Looking through the Tui catalogue found us becoming more and more confused on where to go, how long to go for and which ship. Eventually we ... Read More
Myself, hubby and our dear friends decided to trial our sea legs on a cruise to the Western Med. Looking through the Tui catalogue found us becoming more and more confused on where to go, how long to go for and which ship. Eventually we decided on The Treasures of the Western Med as we all wanted to do Sorrento (which unfortunately the sea was too rough to get us to port via Tender so we missed it). This did mean we had an unscheduled stop to Naples which was enjoyed with a glass of Pimms on deck - we didnt disembark here as it looked uninviting. The Majesty is an older ship and we were told she was a bit tired but provided everything we needed. Within the first 5 minutes of being in the cabin i hit my leg on the wooden framed bed as there was very little room available in the room. I found out later our friend had experienced the same bruise - both obviously in a hurry to look out of the porthole window. We went for an outside cabin but not a balcony as we did not feel the extra cost was warranted. The staff on the ship were very strict on washing hands and sanitiser which we were very impressed at as we obviously dont ever want to get sick while out in the open waves. All the staff were helpful, friendly and funny - even those who spoke very little English made every effort to be welcoming and friendly. The food was amazing, the shows were very good and the evening entertainment was great in the bars aswell as the main showroom. Some nights there was a struggle to find a seat but that is evidencing how good the entertainment team was. We went all out in the evenings and wore our best bib and tucker - not everyone did but that is the beauty of having the cruise that you want and not caring what others do - if you want to dress up then do it but if you are happy to be neat and tidy then that is good too. Some people went to the buffet for all their meals as the food there was immense and no special dress code applied. Something for everyone! Drinks package was a cheap option for us and we drank what we wanted, when we wanted and how much we wanted - GREAT! The excursions were not particularly great but it appeared that was ore about not a lot being available in the areas. Boarding and preparing to leave was easy and uncomplicated, the Tui reps were great and made all transfers very easy to deal with. The only thing that could have been improved was the excursions - value for money they are not! We loved it so much we booked again with P&O to have a flavour of another provider. This was for a shorter cruise (a taster) as i dont like the idea of accruing more costs on my holiday, i like knowing i have paid for everything already and no one is going to want to hit my debit card with extras. Read Less
5 Helpful Votes
Sail Date: March 2016
Embarking Mein Schiff 2 very efficiently and smoothly. Balkony stateroom spacious,.Dinner in a very relaxed atmosphere as there was no need to book in advance and no formal dress required. It was possible to choose between tables that ... Read More
Embarking Mein Schiff 2 very efficiently and smoothly. Balkony stateroom spacious,.Dinner in a very relaxed atmosphere as there was no need to book in advance and no formal dress required. It was possible to choose between tables that seated 6 or only 2 people. The food itself was of very good quality consisted usually of a four course menu. We booked the cruise as we had ways wanted to pass through the Suez Canal. That really was the highlight. Astonishing to realize the different landscape right and left of the canal. We did not book any excursions but organized the tours privately. The negotiations with the taxi drivers was a bit tedious but the reward was a reasonable price. Alexandria eg can easily explored by the old neglected tram. but exciting. The only negative point to mention was the luggage reglement as it was only 20 kg for the flight home instead of 30 for the flight out. Read Less
20 Helpful Votes
Sail Date: February 2016
Tui Cruises/ Mein Schiff - The hidden gem of cruising. Have you ever come across a ship with spectacular calligraphy on a dark blue hull, and asked yourself the question; What is that? -Well, that is what this review is all about. My ... Read More
Tui Cruises/ Mein Schiff - The hidden gem of cruising. Have you ever come across a ship with spectacular calligraphy on a dark blue hull, and asked yourself the question; What is that? -Well, that is what this review is all about. My wife really wanted to visit the Gulf States. So being a cruisoholic I had to find us a cruise in the region. Normally one can find great deals on cheaper cruise lines, but this time Tui was able to compete, so I didn't want to miss the opportunity to satisfy my own curiosity. As it turned out I got thoroughly rewarded. This cruise line has a feel-good concept where a lot of things are included as supposed to the case of most other cruise lines. This includes most drinks, ice-creams and cakes and the fabulous spa with not less than four saunas. One of the saunas is the largest one at sea. Little things around you gives you the feeling that you are cruising a bit up market from the largest cruise lines, like bath robes, slippers, coffee machines and mineral rocks for your water in your cabin. There is no goofy billing- the advertised price is what you pay, no hidden charges, service fees or baksheesh like on American or Italian cruise lines. You can even bring your children along for free. We normally enjoy the ships with relaxed service and atmosphere the best, and I must say that Mein Schiff goes beyond everything in this aspect. Even if the crew usually is doing very well on other cruise lines, trying cruises was like experiencing a new dimension of cruising that was very pleasant indeed. Embarkation The embarkation process in Port Rashid (Dubai) was the best ever. There just was noone else there to check in just after lunch time. Everything got taken care of easily and without any fuss. They didn't even ask for a credit card. After that we just walked on-board, just the way it should be. The ship Mein Schiff 2 is the old (Celebrity) Mercury, renovated 2011. It gives the impression of a fresh and modern ship, but it lacks many of the state of the art features that you meet on new ships. Tui Cruises vessels are (re-) built with the company's wellness accept in mind, and it really works. The cabins, the kids club and the plentiful bars are like on most cruise ships. The restaurants make the vessel stand out of the crowd, in diversity, quality and atmosphere. The same goes for the sensational spa area where we spent every afternoon. Here I really need to put out a major warning that relates to the possibility of culture shocks. The first time we went into the spa area we entered through the gent and ladies dressing rooms to meet up on the other side. So far nothing weird. We were dressed in our bathing suits as usual. Suddenly it appears to us that we were the only people warning anything at all. All the rest of the guests were totally naked. Of course we had to skip the swim suits, even if it was a weird. It took a little while to get used to, even for us Scandinavians. The kids club Our experience over the years when it comes the cruising with kids is that facilities and programs are less important than the number of children on board at the given time. It is therefore difficult to compare different ships I in this aspect. Our cruise had very few kids, so our kids were attended by their own crew member who entertained them in English. I don't know how it would have worked out if there would have been many more kids on board, but there was always plenty children's staff, and they seemed to care very well for the needs of every child. In addition to the kids club there are video games in the public areas that got the kids totally hooked. Restaurants Antlantik is the main restaurant, it has the same fuss-free and pleasant service as any other establishment on board. If you don't want a five-course-dinner then you can pick the bits and pieces that you prefer, but even so it will take time. It you have limited time it is not the best option, but a great place if you want to make your dinner a whole night event with great food and drinks. Ankelmannsplatz is the buffet-restaurant, and a great one. It has special zones like healthy choice, kids' buffet, oriental wok station and an ice cream bar. Cliff 24-is a 24h grill located where the buffet-restaurant meets the pool side. GOSCH Sylt is a wonderful sea food restaurant that became a favourite. La vela -the bistro is another favourite with pasta dishes, salads and pizzas. Richard's -exquisite cuisine, Surf & turf -steak house and Blaue Welt Bar – sushi are not included in the cruise fare. We were so happy with the rest that we didn't bother to visit them. Ports Cruisers have different priorities with their cruising. You have the foodies, those who insist on the greatest ships, the gamblers and so on. If you're all in for the ports the Gulf may not be the best place to go. The different cruise companies typically do the same routes. Khor Fakkan We went walking around Khor Fakkan, but couldn't find much of interest. There is a bazaar, a beach and a fish market. Muscat The capital of Oman is an interesting place to discouver, but it's spooky, because it's empty. There are very few people around. Abu Dhabi This place has so much to offer, so you have to choose if you're only here for a day. Since we live in a harsh climate we choose to go to the beach. It's clean safe and nice. The shuttle bus takes you down town, and the beach is only a few blocks away. Entertainment This is the weak side of Mein Schiff. Most cruise lines we've cruised with are offering better shows and activities. The musical entertainment tends to aim at retired Germans. If you are not very familiar with German culture then you might as well skip the comedy shows all together. My wife said;I can understand the words that they say, but I don't get the point. It certainly isn't funny. Without the language you will obviously miss out on the edutainment etc. if you are into that sort of things. One person who managed to entertain the passengers very well was the captain. He held an Q & A session that quickly turned into an incredibly advanced technical seminar. The audience was remarkably knowledgeable, and critical when it came to technical and environmental issues. The captain also spent a lot of time with the passengers in the public areas. I actually managed to get lunch together with him all by myself in the buffet-restaurant one day. This may sound incredible, but it's typical for the general impression that the crew really wanted to know how we as passengers were doing, and how we wanted things. The big issue- the German language This is of course what keeps most cruisers from even considering cruise lines specializing in attracting cruisers from a specific region. But let's look at the alternatives; Many cruisers detest the Italian cruise lines because of multiple language announcements. Others are put off the American cruise lines since their PA-systems disturb even more with their commercial adds. On mein schiff we enjoyed the most peaceful cruise ever. So what if you don't understand any German at all?- Even better I would say! Unless you are an incurable control freak you will have the time of your life. The German crew, a small minority of the crew all together, speak English very well. Most of the rest speak English but not German, or they speak English better any way. In no time we became celebrities on board speaking English. We felt so well taken care off, it was fantastic. Needless to say, I've booked my next Tui cruise on Mein Schiff 2 already. Read Less
4 Helpful Votes
Sail Date: May 2012
Our German cousins asked us to cruise with them to Norway. We let them do all the planning and they chose Mein Schiff 2 sailing out of Kiel. We arrived 4 days early and stayed at the Nordic Astor hotel in Kiel. It's a nice clean hotel ... Read More
Our German cousins asked us to cruise with them to Norway. We let them do all the planning and they chose Mein Schiff 2 sailing out of Kiel. We arrived 4 days early and stayed at the Nordic Astor hotel in Kiel. It's a nice clean hotel with a great buffet breakfast on the top floor with a wonderful view of Kiel. Two days prior to our cruise, my wife who speaks fluent German called TUI Cruises to inquire about the Norway harbor pilots strike, and she called again the morning of our cruise. TUI told her not to be concerned because they would helicopter harbor pilots to our ship and we would definitely be visiting Norway. There is only German spoken or written on the ship and so all announcements are made in German. The first night the captain tells us that when we wake up in the morning, if we see land we will be in Norway..we do see land probably 5 miles away and about 8am the captain says NO Norway, we are going to Scotland. I recommend none Germans to stay away from TUI Cruises. They only want Germans, they confiscated our passports and told us we could have them back once we were back to Kiel. We were questioned twice about why we were on a German cruise ship. The ship itself is wonderful and you can still see some of the old Celebrity Mercury touches. Since English is the language of the crew, we had no problems speaking with crew members, in fact they started seeking us out, some said how nice to talk English with friendly folks. Many commented on how stern and unfriendly the Germans could be. The food was outstanding, probably some of the best we've had. One interesting tidbit, I couldn't read the German menu, but since English is the language of the crew, their menu order forms were printed in English, so they would give me a copy and then I knew what to order. There was no charge for drinks, beer, or wine. In fact beer and wine taps were available for passengers use. I am sorry that TUI Cruises doesn't want none Germans on their ship, I'm even more sorry that RCL who has a 50% interest in TUI condones this. Our ports on this cruise were Orkney Island, ship was at dock and Orkney Island is simply beautiful. Invergordon at which the ship was docked was starting point for a tour to Loch Ness, no we didn't see Nessy Read Less
Mein Schiff Ratings
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