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Sail Date: August 2019
We are a family of 4, been cruising for several years now. Was our first time on mein schiff 6 and definetely the last. The advertisments for this cruise show smiling people having a good time but none such person was in sight on this ... Read More
We are a family of 4, been cruising for several years now. Was our first time on mein schiff 6 and definetely the last. The advertisments for this cruise show smiling people having a good time but none such person was in sight on this cruise. In all our travel we have never experienced anything like that. During the whole week we were treated like rubbish by other passengers. Our son was even physically abused by an old man in the pool. He pushed him under the water and smashed him to the wall of the pool. All of this happened because a 10yr old boy splashed some water while swimming. By the way the man was over 1m away. When reported we were told that the man was pissed off. As if it is acceptable to physically and verbally abuse children. Cruise personnel were helpful and polite. Food choice was good. Hygiene excellent. Balcony cabin was small for 4 persons. Was always clean and ready. No entertainment during the day which made days at sea boring. Shore excursions were taken with maltese rep. Most passengers we met were selfless and arrogant, so to all people who would like a nice relaxing holiday for the family don't even try to consider going on a Mein schiff. Mein schiff is catered for german people only and not for any other nationality. Read Less
4 Helpful Votes
Sail Date: May 2019
Our cruise was with TUI, Marella Explorer 2. We sailed out of Naples 2nd May 2019. We have cruised 14 times before with many different companies and ships however, we feel that Tui Marella Explorer 2 is the worst ship and cruise that we ... Read More
Our cruise was with TUI, Marella Explorer 2. We sailed out of Naples 2nd May 2019. We have cruised 14 times before with many different companies and ships however, we feel that Tui Marella Explorer 2 is the worst ship and cruise that we have ever been on. We have cruised with Thomson 3 times and have always enjoyed the ships, food, very friendly staff and happy atmosphere on board. We feel that Tui have lost the plot, the ship was shabby, not because the staff didn't clean but because the company have done a very poor job of refitting and maintaining the ship. The food was very poor, limited choice at buffet and sub standard menus in dining rooms, they obviously have cut the staff to a minimum and it showed in the service and the way the staff enacted with customers. I feel the staff did their very best under the circumstances but I can only describe the atmosphere as being unhappy and the ship was soulless, the whole ship had a sad feeling not what anyone wants on a holiday. If this had been the first cruise we had ever taken we would never have cruised again. The shows were boring, certainly not up up Thomson's excellent standard. the limited daytime entertainment was nothing short of embarrassing. There were no toiletries in the cabin apart from one container of shower gel in the shower. On arriving at Naples Airport were had to walk about a quarter of a mile with all our luggage to get to the coach park, lots of elderly people were really struggling, no help was offered from Tui staff. The whole cruise was basic and penny pinching and we will never travel with them again or recommend them to friends or family. We traveled with 6 friends all experienced cruisers and we are all of the same opinion. Read Less
11 Helpful Votes
Sail Date: August 2015
Starting in Barcelona we did not have air fare or hotel the night before. Good ship, but dreadful service. The cabin is OK, not too big. There is a More than 500 (!!!) bad mannered children on the ship - horrible! Unfortunately ... Read More
Starting in Barcelona we did not have air fare or hotel the night before. Good ship, but dreadful service. The cabin is OK, not too big. There is a More than 500 (!!!) bad mannered children on the ship - horrible! Unfortunately there was not a chance to relx because there were to many children in every corner of the ship. We used the balcony of our cabin to enjoy a bit. Food was very poor in the "Atlantik" restaurants, it may be better in the speciality restaurants where you have to pay additional. The "pre-paid-restaurants" are all very full, often you have to wait half an hour to get in. In Speciality restaurants was always enough space but they are quite expensive. Included wine from the tap is not drinkable, there are some good wines in Außenalster-Bar, but not in the restaurants. Staff is very often not ablke to talk english or german. When ordering anything in a restaurant you have to point in the menu what you like, otherwise you will not get what you said because youl will be misunderstood. Entertainment is OK. There is a theatre and a shooping mall. Pool seems to be big, but isnt´t because only 1,30 m deep and screaming children wherever you are. Read Less
Mein Schiff Ratings
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