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94 Helpful Votes
Sail Date: December 2015
I purchased a 7 day package for 2 hotel stays and a 3 day cruise for $1100.00 with meals included and the upgrades. Stateroom with a window, hotel room facing the ocean, getting a larger stateroom, plus they threw in 2 weekend stays in ... Read More
I purchased a 7 day package for 2 hotel stays and a 3 day cruise for $1100.00 with meals included and the upgrades. Stateroom with a window, hotel room facing the ocean, getting a larger stateroom, plus they threw in 2 weekend stays in Mexico and Las Vegas but the airfare made it too pricey for me to use these extras. That was 3 years ago but I became ill and couldn't go immediately so I paid $59.00 to extend the trip for a year and then a second time. I was about ready to forfeit the trip entirely when my daughter offered to accompany me and help me maneuver with my disability. I was thrilled to finally be able to go. Well, I want to report that we just got back and actually had a fantastic time in spite of the negatives. We flew to Ft. Lauderdale where we stayed at a 4 star hotel and was given 3 excellent meals a day. Here's the catch. We had to attend a timeshare presentation which when I booked the trip, I was told would only last half an hour. I had no intention of buying a timeshare, but felt it was worth it to sit through a high pressure sales pitch because I am very good at saying "no" and the trip was so affordable for me. Taking a cruise was always on my bucket list. The second day we drove to the presentation location in our free rental car which was a brand new red Nissan compact (which, by the way, the rental agent tried to talk us into upgrading to a larger size because this one would be way too small for our needs. We both drive Mazda compacts so that size was perfect for us and explained that to him, but he kept insisting the entire time that we were getting a bad car. It was very annoying, but I knew he was only doing his job so it was just a minor snag). We loved the car. It met all of our needs. Back to Ft. Lauderdale and the "half an hour" presentation. We honestly thought we were going to be sitting in a room and watch a film about the facility and how great it was and then, somehow, be pressured into buying it and I would say "no". End of story. Upon arrival, we were assigned to a personal real estate agent who took us out for a free breakfast at a very nice diner. We were given carte blanche to choose our meal. I didn't get too greedy but ordered a healthy breakfast which was delicious. We then went back to the facility to listen to her spiel. She was a nice person and fun to talk to so we didn't realize time was going by until we looked at our watches and realized we had been there over 3 hours until finally she took us to see the apartment. It was lovely and new and in a nice building with a pool. There were 3 other parties there looking as well. The decorating was nice (not my taste) and they had a towel swan on the bed which was a cute touch since I had never seen one before. I was not really blown away with the apartment. We went back and the real pitch began explaining costs and places we could use it and what a wonderful opportunity it would be to be able to have travel all over the world and save so much money on hotel costs. Yes, yes, yes, all true, but the answer was still going to be "no". We were done and tired and ready for lunch and tried leaving but she insisted we just stay a few minutes longer to talk to her manager who offered to give us a better deal. "No?" OK let me call on my manager so we could get a foreclosure for such a bargain price that it was hard for any person to refuse. But the answer was still "no" and could we leave now and get our cruise voucher validated. We were kind of stuck since we knew we would be refused the cruise if we didn't listen. Finally, they gave up and let us go to receive our voucher but a lady from "corporate" sat us down and gave us the final pitch and by then we almost walked out and didn't care if we were going on a cruise or not. But then we escaped with a firm "no" and we reached the exit door and there, a nice woman gave us all of our paperwork to board the ship and a meal voucher good for 3 free meals a day for 2 days. Whew, finally. OK, on to the hotel. It was a 5 star luxury hotel and we were thrilled. We went to have lunch which was a delicious buffet. But first we had to stop at the Welcome Center to have our cruise voucher validated and told that we had to listen to a 90 minute presentation so we wouldn't have to wait on line to board the ship. The next day we listened to another presentation but this was to join a travel club which she kept repeating that they were a private company and not affiliated with the cruise company. At that point, my daughter offered to take over and get us the hell out of there. So she convinced the lady to speed things up because we weren't buying a thing and just wanted our VIP pass so we wouldn't have to wait on the line to board the ship. But she had to finish her spiel and had to call her boss over who was a very unpleasant person but we finally were able to leave. We were given our VIP pass and proud of ourselves since we survived the more than 6 hours of sales presentations and on to our cruise. Surprisingly, when we boarded the ship, our VIP pass was meaningless because there was no line. Oh well, our bad. The ship was beautiful. Our room was small but very clean and modern with a nice decor. We had a window which I had upgraded to when I purchased the package. We spent 2 nights cruising, eating free food, and saw a show and my daughter went dancing. All in all, a very positive experience. We landed on the Grand Bahama island and were driven to our 5 star resort hotel which was right on the ocean and I can't even explain to you how beautiful it was. We thought we died and went to heaven. My daughter did some swimming in the ocean. I rested. We were being charged for meals, which surprised me because I could have sworn I had been offered free meals in the hotel, but not on the island but the representative said I would have to talk to customer service when I got home. Fine, still tolerable for what we were experiencing at the moment. I knew there would be unforseen expenses once we got there. Some fun souvenir shopping, a bus tour (which was extra) and a fine gourmet meal at one of the restaurants on the island (extra, of course). 2 glorious days later and back to the ship for 1 night. We did some eating and buying souvenirs in the gift shop. We arrived on dry land and picked up our car which was free except for gas and parking fees and then drove 3 hours to Orlando, the last leg of our trip and we had plans to go to Universal studios. When we arrived at the very nice Ramada, we were informed that there was yet another 90 minute presentation we had to sit through in order to get the free room and board. Now, both of us were furious because a "promised" half an hour presentation had added up to 10 hours of listening to all these people trying to make a sale. I felt sorry for them, but also felt sorry for us. Yes, we were duped, but we knew we would have to listen to a hard sell sales pitch as part of the package. But for only a 1/2 hour. I had purchased a dream trip was willing to endure a little sales pressure but 6 plus hours was not what I had been promised. So when we sat down with the last lady, we became ruthless. We set a timer for 90 minutes, lectured her that we would never purchase a timeshare from this company for all the deception they presented to us for luring us into making a purchase. They had broken our trust and we thought the entire company was a bunch of scammers and why would we ever do business with this company ever again. Buzzer went off, "Time's up" and we shocked the lady that we were actually able to stop her in mid sentence and leave. She sent over her manager to no avail and we left feeling pretty proud of ourselves for handling the situation with dignity and respect for the poor woman who was only doing her job. Why didn't we think of this sooner? Would we ever do it again? Never in a million years and I would advise people to book their trip with any other company than this one if they had no interest in buying a time share and even if they did. Their unscrupulous methods are not illegal but should be. For us, we had a memorable experience and I'd say it was pleasurable and we laughed at all of the aggravation we had to endure. But never again and I do not recommend this for anyone who is sane and intelligent enough to see through the fine print. I guess they still make millions of money in sales for it to be worth it to treat people as if they were stupid children and sucker them into purchasing a product they can't afford and eventually bankrupt them and go into foreclosure. Read Less
77 Helpful Votes
Sail Date: December 2015
I pick this cruise for my honey moon , I call them and I talk with a sells represent , she tall me the cruise is all includ except the alcohol for 482$ 2 persons. We was so exited, we arrive at the port and the first person how I met ... Read More
I pick this cruise for my honey moon , I call them and I talk with a sells represent , she tall me the cruise is all includ except the alcohol for 482$ 2 persons. We was so exited, we arrive at the port and the first person how I met was the guy how take my carrion he was really rude with us, we speak just Spanish and like I saw the people in the cruise heat that. When we arrive in the info Speke the guy tall us we have to pay 24$ each for tips and cruise gas and then that he explain that we had to pay 100$ excurcion forced one to go down to the bahamas and if is not we have to be on the cruise all the time... Now what Cain of Bahamas cruise is that if you can't in fact down to the Bahamas? and what the sell woman did't say it?. What all of that was just the beginning. Nobody speak Spanish so we didn't know where take the food, where are the cabinets and nothing, when we arrive at the cabin the beds had no sheets, we asked for them and never arrived, so here the first night we slept on the mattress, when we wake up we out the letter for clean the room and when we came back they twist the letter to "private" so they didn't clean the room because the letter say "private" of corse they change it . When we arrive at the Bahamas the guy say us the credit card was decline (when we pay one day before and nobody inform us) we were forced to pay cash because if we wanted to pay with another card we missed the tour, in the tour I have to travel on my husband because there was no place, at the night we take the dinner in Stella restaurant, the attention was horrible, so rude but we us because with the another person in the same table which speck in English was amazing we ask for a salad and They threw the plate on the table but the another person ask the same and They brought them various sauces and never ask me for that, the food taste horrible so We left the table and went to the buffet, the buffet was the only place when the service was excellent, the food was ok... The second day I talk whit a receptionist in spanish for make my complain and the other day a try to Spanish talk to her again, but apparently from one day to the other she forgot how to speak Spanish and she told me he did not understand my language... So my honey moon was a horror moon . Read Less
7 Helpful Votes
Sail Date: November 2015
Our family of 6 was blessed with a cruise through Bahamas Celebrations partnership with an organization called Children Beating Cancer. Our daughter has just finished treatment for leukemia after 2.5 years. We were so pleasantly surprised ... Read More
Our family of 6 was blessed with a cruise through Bahamas Celebrations partnership with an organization called Children Beating Cancer. Our daughter has just finished treatment for leukemia after 2.5 years. We were so pleasantly surprised on how relaxing the ship was compared to the Disney Cruise we had been on. It as so relaxing, and we could actually hear each other speak! We were treated like royalty with each staff member knowing who we were and why our family was there. The food as incredible, especially the food and waitstaff in the Admiralty Club. We were treated to spa experiences, which were amazing, as well as swimming with the Dolphins!! We also visited and had lunch at the Lucaya Resort which was beautiful. These are things we like never have been able to do before as a family. Our experience was unforgettable, and we left feeling refreshed and ready for the next cancer free chapter in our lives!! This company is a one ship operation,so it is so homey and the staff is so close knit as well. It feels like home!!! We cannot wait to go back some day. Read Less
11 Helpful Votes
Sail Date: October 2015
We have been on other larger cruise lines such as Carnival, NCL, RCCL, but to celebrate our 24th wedding anniversary wanted to take a quick short cruise. After reading reviews before we boarded we did not set high expectations. The truth ... Read More
We have been on other larger cruise lines such as Carnival, NCL, RCCL, but to celebrate our 24th wedding anniversary wanted to take a quick short cruise. After reading reviews before we boarded we did not set high expectations. The truth is that we were pleasantly surprised with this cruise. The ship is outdated, no frills, but was very clean and well maintained. We had a decent size interior cabin but the location was not the greatest.Try to avoid AFT cabins we were on deck 7 AFT. Very LOUD I think it was engine noise and rocky, vibrating and very shaky ship when reaching the Bahamas. Crew was very friendly and provided good service. Pay the extra for the Admiralty Restaurant definitely worth it. Excellent service by Giovanni our waiter, good wine selection, excellent food and very nice ambiance. Highly recommend that restaurant. We did dinner there both nights. Had buffet lunch the first day. BBQ was very good when we returned from day trip in Freeport. Took cab to Taino beach did not stay there took another cab to Grand Lucayan Resort. Very nice beach there but no waiter to serve you on the beach you get your own drink at the bars. On the ship entertainment in the Encore room was excellent. Vegas show was OK, the comedian they had that night was very good but saw him at the Vegas show we did not pay to see the adult comedy show. Dance club was reserved for private party both nights. Ship was full to capacity but did not feel crowded at all. Everyone on the ship was very friendly and nice. The photographers took great pictures we ended up buying all of them. Hubby did OK at the casino. Definitely a very casual and party cruise. We had a great time, lots of fun and met lots of people. It's not the Oasis obviously, but for a weekend getaway was very good. I just wish the ship was not so loud and noisy so not sure if it was being on deck 7 AFT that was the problem. Other than that, I would definitely go again if it weren't for the shaky and loud noise that ship made when departing or approaching the port. For the money, very good service from the entire crew. We had an awesome time. Read Less
5 Helpful Votes
Sail Date: October 2015
My neighbor was telling me about an inexpensive cruise opportunity and it was both our birthdays so I said let's go!! Separate from the cruise line, a time share company offered her this discounted cruise. The time share operators and ... Read More
My neighbor was telling me about an inexpensive cruise opportunity and it was both our birthdays so I said let's go!! Separate from the cruise line, a time share company offered her this discounted cruise. The time share operators and the cruise line are totally seperate!!!! My advice after sitting through a 4hr scam...book directly through Grand Celebration Cruise Line. Don't fall for free or discounted cruises through other 3rd party operators. Grand Celebration cruise ship is an awesome value for what you get. 5 star customer service and food. The ship is average but for the price so much fun!! Great entertainment, activities and so clean. We had no lines for anything...if that is your complaint don't go during peak periods. Had such a great time...thanks to the staff and me having a realistic attitude!! Read Less
11 Helpful Votes
Sail Date: October 2015
So as first timers my partner and I had a splendid experience on board! The staff was pleasant and understanding. The rooms were better than anticipated, bathrooms great size. The ship was older but in great condition and SUPER clean. I ... Read More
So as first timers my partner and I had a splendid experience on board! The staff was pleasant and understanding. The rooms were better than anticipated, bathrooms great size. The ship was older but in great condition and SUPER clean. I could eat off The floors! As for the food, you can never go hungry, even at 1a.m after The club or casino lol. There is also a couple of restaurants to choose from! Over all the cost was affordable for what my partner and got out of it! We didn't have any high standards or expectations and we just wanted a get away and this was exactly what we got with the Grand Celebration! I would definitely recommend this ship for families who wanna get away for cheap money for a high quality vacationing experience. And the captain didn't rock the boat at all, steady sailing to and from the Bahamas! Read Less
11 Helpful Votes
Sail Date: October 2015
This cruise is actually a great deal for the money that you pay! Don't expect an Oasis of the Seas because you are not paying that type of money. I have traveled around the world on fabulous cruises and I really did enjoy this little ... Read More
This cruise is actually a great deal for the money that you pay! Don't expect an Oasis of the Seas because you are not paying that type of money. I have traveled around the world on fabulous cruises and I really did enjoy this little cruise as the food was fine, the Stellar restaurant is upscale, the buffet was fine. Our ocean view room was really larger than I expected. I only saw one show at night as I was in the casino a lot playing blackjack. The show room was fine, the dancers were very good, but the comedian was not so great. We did not pay extra to see the late night comedian. The pool was small and not very appealing. The service was excellent as contrary to many of the reviews, I found the personnel on the boat to be very friendly. For a short get away, the Celebration is a good value. Read Less
24 Helpful Votes
Sail Date: October 2015
Overall this cruise was amazing. The port was awesome, right on West Palm Beach. It was beautiful out there. Go a day early and stay the night. They started check in at 9, we got there at 9. Valet was $17 a night and required, didn't ... Read More
Overall this cruise was amazing. The port was awesome, right on West Palm Beach. It was beautiful out there. Go a day early and stay the night. They started check in at 9, we got there at 9. Valet was $17 a night and required, didn't expect that but whatever. It was super easy. Our car drove 14 hours the day before, and all of a sudden didn't crank in the valet line, they pushed it and handled everything. It was awesome. Check in went super fast. As soon as you walk in they have a baggage check point if you want to check your baggage. I would HIGHLY RECOMMEND this and then NOT SO highly recommend it. Let me explain..they have food ready when you get aboard, and you can swim and etc already, but no rooms available until after 3. So you have to carry your luggage around for 3 hours, or you don't have what you may need for 3 hours. Next time we will wear our swimsuits and check our baggage again. Second floor they do the customs, passport check, pictures, and food reservations, and then you get your room key and etc. It went so fast. We were done with ALL check ins in less than 10 minutes. No Fort Lauderdale pick up like some others were exclaiming. It went so easy. We were the first ones aboard. So cool. At first glance aboard you could tell the boat was older. They were still doing lots of renovations. We got an ocean view room and oh my goodness, it was nice. The boat did have a smell...like an old boat would have. It was nice and clean though. Food: We only did Stellar Prime, it was ok. I mean, not enough food. They didn't offer many varieties. We ate buffet mostly. They had a BBQ out back, we almost missed it, and that was AMAZING. Ice cream by the coffee bar, we almost missed that too. The buffet was delish, and the poolside grill was good. Overall I would say that they could improve on food options, but for this type of cruise it was pretty good. The shows weren't great. Got up and left. There wasn't really any entertainment at all. It was kind of boring, and I was thankful that we didn't spend much time on the boat. We went to bed early, and got up late. Getting off in Freeport, was mess. Customs was almost 45 minutes late, so we couldn't get off the boat, and that took up an hour on the island. Be ready for $10 each person, roundtrip, taxi ride. They run their last trip back at 4:30, but you don't have to be back on the boat until 6, so there goes more time lost on the island. The drivers were funny and nice. We went on the public beach by the police department, it was beautiful. They recommend walking to Taino beach, we didn't try that. They have cheaper, and I mean MUCH cheaper excursions there. We did the dolphin encounter on the island and only paid about $90 each. The guys were awesome, and the boat ride over was so much fun. Dave was hilarious. LOVED our experience on the island. The boat ride was SUPER rocky. I've done other cruises, it was just the ship I guess. But it was ROUGH. Our cabin guy, Amr, was AMAZING. Seriously. He was great. The lady helping with baggage took note of our room number and was so fun remembering me throughout the trip. Definitely made the trip much better. The guys at customer service..WOW! Can you say RUDE! Oh my gosh. They were horrible. They called each other and bad mouthed the people in line, laughing so incredibly loud. It was tacky. They were jerks. We had 2 waiters at Stellar, well..4 actually. They were all plain, and not funny. Didn't try and make our experience more enjoyable at all. Just kinda of served and kept on about their business. Overall, we would do this cruise again. We are actually planning to go back with our kids soon. Hope this helps. Read Less
9 Helpful Votes
Sail Date: September 2015
My husband booked the cruise to celebrate 20yrs of marriage. We are first time "cruisers" and were so excited to go! I then read the reviews after he booked it; and got really concerned that we just made a huge mistake. I wish ... Read More
My husband booked the cruise to celebrate 20yrs of marriage. We are first time "cruisers" and were so excited to go! I then read the reviews after he booked it; and got really concerned that we just made a huge mistake. I wish I had not wasted my time reading the negative reviews! We had an AWESOME time! The ship was very clean. Staff were constantly cleaning everywhere. They were very friendly. Our stateroom was an Oceanview room. It was very clean and what we expected. We were only in our room to sleep and shower. Too much to do on the ship! Cleaning service 2 times per day. Edgardo was Awesome! He was our stateroom attendant. Not sure if you can request his section of the ship, but he went above and beyond to help us! We bought a bucket of beer (buy 5 get 1 free ) for $25.00 we had 2 beers left and took the bucket back to our room. We went out and came back to find our room cleaned and ice chilling our beer. The food was very good. The service was exceptional! My water glass never was empty! I drink a ton of water! Our table attendant was filling my glass constantly. We spoke with many seasoned couples who cruised the big cruise lines and they said that the cruise we were on was great! Take the cruise! Take the beach day excursion and get a table with umbrella asap on the beach! Also take the 8:30 dinner reservation on the ship. Hope you all have as much fun as we had! Read Less
15 Helpful Votes
Sail Date: September 2015
My husband won this cruise on a promotion for a radio station. It was our first time cruise and let me tell you when I say everything is extra and at cost, I mean every little thing. When we received our information for the cruise it ... Read More
My husband won this cruise on a promotion for a radio station. It was our first time cruise and let me tell you when I say everything is extra and at cost, I mean every little thing. When we received our information for the cruise it was very vague. When we booked the cruise we were not at all told about a timeshare presentation. We were tricked into all inclusive 2 night resort stay including a rental car. Well the resort was NOT a resort but just a average hotel Ramada Inn. The meals were inclusive but just horrible. We couldn't even get orange juice with our breakfast because it was extra as well. We ended up paying $230 for a already included rental car due to taxes and etc. The timeshare presentation was suppose to be 2 hrs. NOT!!! more like 4 hrs of our vacation time. Our upgraded cabin was nice. I was actually surprised that the room wasn't a crack jack box. The ship needed more enjoyable entertainment. The comedy was dull and not funny at all. There was an adult show which of course was extra money. The drinks were weak also. You get 10 drink tickets with the drink package and you needed all 10 for one night. The food was plentiful and they changed up the options often. The shore excursions were nothing to write home about and totally took the pleasure out of going to the Bahamas for the first time. Nothing more than a beach trip and yet another non inclusive resort for the day. Read Less
Bahamas Celebration Ratings
Category Editor Member
Cabins 2.0 3.5
Dining 2.0 3.8
Entertainment 3.0 3.7
Public Rooms 4.0 3.8
Fitness Recreation 3.0 3.2
Family 3.0 3.2
Shore Excursion 3.0 3.5
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 5.0 3.7
Rates 5.0 3.9

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