81 Disney Fantasy Cruise Reviews

We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when ... Read More
We chose the Disney Fantasy due to the fun we had on the ship in 2018 and the fact that it was an 8 night cruise. First I want to highlight the good. 1. Check in was easy and very efficient and orderly. We had rain in the area when we checked in and Disney really got people thru the lines at security very efficiently. 2. The staff was excellent. Our room host was amazing, as was our dining team. 3. The shows were very good. I thought we would be seeing the same shows, but they seemed to tweak them a little bit, to make them fresh. Excellent performers. 4. The characters, as always, were very accessible. They would stay around a little longer than the scheduled time to meet all of the guests that were in line. 5. Our stateroom was very clean. 6. The singers in the atrium were entertaining. 7. My kids loved the activities in the Oceaneers lab (ages 5 and 10). They spent a total of 6-7 hours there and wished they had spent more. 8. Cabanas restaurant is very good for a buffet. 9. Trick or treating on ship was fun for all involved The "not to Disney Standard" (I won't use bad) 1. The Fantasy seems to need some TLC. I know it is hard to maintain a boat when it is only in port for less than 12 hours, but it seems to be showing more wear and tear since last year. I noticed last year they were always painting and cleaning areas. This year, parts of the boat were showing rust (I had the same stateroom last year and used it as a good judge). Last year I would say the Fantasy was a 9 out of 10 and now I say it is a 7.5 2. The prices seem to be creeping up on a lot of things from drinks to bingo. 3. I witnessed two different altercations on board with passengers in the theater. All over seating. The staff tried to diffuse the situations, but it was not handled real well. Not sure if there is a good way to fix it, as everyone is fighting for the same seats. I have sat all over the theater and the only seats that are just ok are the ones on stage left lower. 4. The food on the dining rotation was OK. Was better in 2018 5. The fast service at the V8 cafe was fair for food quality. 6. Previously, we were able to use our DVC discount on any gift shop purchases. Now, we had to spend over $50 to use it. Felt a little cheap on Disney to take that away. 7. We did the Halloween on the High Seas cruise. I guess I was expecting more than a 10 minute story and the pumpkin tree coming to life. But that part of the sailing was disappointing (the trick or treat part was fun for the kids). 8. Goofy's sports simulators are worn out. I thought it was just a golf simulator, but it has a variety of games to play. I took my daughter with me and we tried to play golf, but when you hit the ball, it only goes about 100 yards with a driver. Very frustrating on that so we quit and switched to other games. But the screens had dead spots on them and you had to throw in different areas to make it work. A total waste of money. Just a tip, you can take the whole family in with you to do these if you so choose. When you make the RSVP it doesn't really say much about it. Ports of Call St. Kitts We did the beach excursion. It was a short ride from port and got to see some pretty parts of the island. The beach was nice, the staff at the beach was nice and the food and drink were very good. Antigua We did the Stingray adventure. The girls had fun and I would do this again. San Juan This didn't have a lot to do for families, so we did not book any activities. We walked to the old fort (about a half mile from the ship) and took the tour. It was a fun learning experience for all all ages. The only negative is the people trying to sell you stuff as you get off the ship. Cataway Cay As always, this is the best and worst part of the trip. The island is awesome with tons to do. It's the worst because it means vacation is over the next day. But, the snorkeling is fun, the slides are a blast, I did the 5k and it was fun to walk around the island, and overall, it is a great stopover. Overall a very good cruise. But it seems Disney is slipping a touch in quality. Read Less
Sail Date October 2019
I went on the Disney Magic 20 years ago and ever since then I have been telling my wife we need to take the family on a Disney Cruise. We finally booked the Western Caribbean 6 night cruise on the Fantasy. We have four kids ages 11, 13, ... Read More
I went on the Disney Magic 20 years ago and ever since then I have been telling my wife we need to take the family on a Disney Cruise. We finally booked the Western Caribbean 6 night cruise on the Fantasy. We have four kids ages 11, 13, 15, and 16 so we had two staterooms. Needless to say we spent a LOT of money on this vacation so our expectations were high because of that, and also because it was Disney. Positives: * Staterooms and our host Ignacius were incredible. He was amazing and friendly the whole time. * We saw the Aladdin, Disney Wishes, and Disney Believe shows...all were incredible but if you can only see 1 or 2, I think Wishes was the best, then Believe, then Aladdin. * Got to see Toy Story 4 on the ship for the first time. That was cool. * Cabanas breakfast buffet was great every day. * Room Service and Bianca were great! My kids liked ordering room service and they would send us little surprise treats here and there. My wife got to know Bianca quite well haha. * For smokers, Disney does a great job having places for smokers that are connected to the bars and restaurants, out of the way from everyone else, but not holed up underneath a stairwell or something like we heard from other cruise lines. * BBQ at Castaway Cay was AMAZING!!!! Some of the best food on the cruise. I read another review saying it was their worst. Interesting because we all loved it! * Overall the ship is amazing and clean everywhere! * Lots of opportunities for photos with characters * Pirate night and fireworks * AquaDuck...but go on it after 6pm and there is no waiting! That was when we did it because we had the 8pm dinner service. * Most of the staff was friendly and relaxed. Our servers at Cabanas for dinner (we took a break from the other 3 restaurants for one night) were fantastic! Ezra our assistant server at the 3 restaurants was awesome! * Trivia!!!!! We did multiple ones and it was a lot of fun. * Bingo - positive and negative. Positive because it was fun...Negative because it was over quickly and we were never close to winning. :) Negatives: * Francis, our server at the 3 restaurants. Yeah.....no. Nope, nope, nope. We wrote a letter to DCL about him specifically and that is all I will say. * Food was good and occasionally great, but never exceptional. Overall I can't say it wowed me. It's Disney. At times it was great, at times just good. But never poor. I can't say I had one meal that wowed me, although BBQ at Castaway Cay was really good. Maybe I was just ready for some ribs....lol. * Paying for popcorn. Really Disney? We just paid $18000 for our cruise and all the extras and now I have to pay for popcorn? That's pretty cheap of them. I think for the money you pay I wish more would've been included like popcorn, photos, a few well drinks, and parking at Port Canaveral ($119). * Snorkeling at Castaway Cay. We did not buy the snorkeling activity because we thought we could just do it on our own. At the family beach they have a section that is roped off specifically for snorkelers. We literally saw 3 white minnows and that was it! And we went out REALLY far, almost as far as you can go. There is no way we wouldn't have seen anything other than they must screen off the water or do something to keep the fish where the snorkeling activity is done. And the reason it has to be screened off is because there is no way they would let us be out that far, unless there was no risk of sharks. Which means they must have it blocked somehow. I can't prove it's what they do, but if so, that's pretty lame. Excursions: * We did Kayaking and Snorkeling at Cozumel. It was pretty good but took a long time to get there. Probably spent two hours just getting to it from organizing at the D Lounge to finally getting in a Kayak. But it was good. Next time we will do something different. * Costa Maya - Loved the beach break! Our favorite part of the trip. Lots of fish to see snorkeling, neat area, and felt exclusive. Only negative is we got tired of the vendors keep coming around to sell us stuff. But it was a minute thing. All the kids said they liked Costa Maya the best. I agree. Read Less
Sail Date June 2019
We are a late-60s couple who enjoy cruising. This was our fifth cruise, first with Disney. We were traveling with a large family party. We had a very good time, but I thought I would write this review slanted toward older adults who are ... Read More
We are a late-60s couple who enjoy cruising. This was our fifth cruise, first with Disney. We were traveling with a large family party. We had a very good time, but I thought I would write this review slanted toward older adults who are trying to decide if a Disney cruise is right for them. First the bottom line, then the good and the not so great. Bottom line: it was great for an extended family gathering. I am less energetic than my younger relatives and could enjoy quiet time in the adult areas while they were off doing fun family things. We got to gather as a family at night at dinner and enjoyed hearing about their adventures. Are we glad we went? Absolutely. Would we do Disney again just as a couple? No. See below. The good... We thought Disney Fantasy was great. It was spacious, spotless, very well run. The food was great both in Cabanas and in the dining rooms. * Food - We didn't have a single bad meal. We thought it was far superior to Carnival, somewhat better than Norwegian. Not as good as Windstar but Windstar is much smaller and more expensive. The bars were great, bartenders efficient and friendly. * Cabin - Our deluxe oceanview cabin was larger and better organized than similar cabins on other cruises (except, again, for Windstar). * Entertainment - We didn't do any of the shows but our family members who did seemed to enjoy them. We thought pirate night was a lot of fun. * Embarkation - Embarkation and debarkation were efficient. We used the 'don't see your bags until your home airport' option and loved it. * Adult space - Disney did a good job with providing quiet adult-only space. The deck spaces especially were much better than either Carnival or Norwegian ships we have sailed on. The not so great... although I would give Disney high marks overall, some things don't suit everyone. * Disneyfication - we enjoyed seeing the characters and all the branding on board, but for adults without children it is something we wouldn't want to do again except with family. Unless you are a Disney fanatic, once will probably do it for you. * the 'go figure' category - some things just didn't make sense. We were staying at a Disney Resort, which you would figure would get you on the ship at a reasonable time. Not so. We had to have our bags packed and ready at 8:00 a.m., but our transport didn't get there until 12:30, which meant we didn't get on the ship until close to 2:00 p.m. Bummer. * the dining rooms are unavoidably very noisy. Lots of kids, lots of noise. If you are adults sailing alone, probably not your atmosphere of choice. * lack of activities for adults. One of the main reasons we wouldn't do Disney again is that the activities for adults without children was distinctly lacking. A bit of trivia (ok), bingo (been there, done that), and tasting/mixology classes that were booked long before we got to try to sign up for them. We were a bit bored during the day. * the excursions were oriented toward active families. Fair enough - that's the market. But we were disappointed in the range of excursions available. Other cruise lines have done a much better job. * prejudice against first-time cruisers. See above. It seemed to me that Disney was much worse about this than other lines we have used. I know you have to give preference to loyal members, but you should balance that with giving some opportunities to first-timers. So, again, glad we went. Good value, great fun, excellent food. Read Less
Sail Date June 2019
This was my family's first cruise together. Overall we had a very good time, and I think everyone would be game to go again. Background: Husband and I have a 3 and 6 year old, are fairly well traveled and more inclined to cultural ... Read More
This was my family's first cruise together. Overall we had a very good time, and I think everyone would be game to go again. Background: Husband and I have a 3 and 6 year old, are fairly well traveled and more inclined to cultural vacations vs beach. Despite my combing personal navigators, available port excursions, etc., we weren't sure what we'd do on a boat for 7 nights. As it turns out, there was plenty to do. 1. Cabin - was great with ample room and storage. We had a deluxe family verandah room, and the split bathrooms were key. Our attendant kept it very clean and was in our room multiple times a day. We all slept amazingly well. 2. Food - meh. Kids' meals were mac and cheese, pasta, chicken tenders and broccoli everyday. Discovering mid-cruise that the ship had peas onboard was a relief so the kids could at least eat some other green. Everything looked good and seemed fresh, but execution in MDR was about what you'd expect when you have thousands of people to serve. The lobster tail was overcooked and dry, for example. Lamb shank was mostly tender but unevenly cooked, enormous and a bit out of proportion with the rest of the meal. The buffets were very clean and items generally fresh - no real variety and taste wasn't exceptional. Overall, though, we ate well and quickly enough, which isn't easy to say when you've got young ones to feed and yourself. Still, if the MDR was a standalone restaurant in my hometown, I wouldn't necessarily put it on my list of go-to restaurants. 3. Entertainment - was really disappointing, surprisingly. I didn't know the cruise wouldn't feature Aladdin and had been looking forward to it. Believe was pretty good. Wishes was terrible and all about a guy trying to tell his best friend that he's interested. Not really what I want to watch with my 6 yo daughter. There was a clogging act (tap dance with a millennial twist), circus/juggling, and a magician. We went out of our way to attend these performances (with the exception of the magician) and although my kids generally enjoyed it, I wish we didn't bother and instead enjoyed the pool, spa or even Captain Marvel (which we tried to watch but never made) instead. 4. Port Excursions - we handled on our own. Went to Cane Garden Bay one day and Magen's Bay the other. They were relaxing but my kids weren't feeling so hot and very tired so we only stayed for a couple of hours. As travelers who enjoy learning about other cultures, my husband and I realized very quickly that the stops are fun experiences but not really a way to see or learn about a location. I suppose that'd be really hard to do in just a few hours. 5. Kids Club - both kids liked it when we toured and seemed interested and engaged. But on the second night, my daughter felt that one of the counselors had chided her and got turned off. My second was never as into it. They spent limited time in it after that, which I didn't mind because I wanted to spend time with them but it definitely thwarted our plans to have quality adult time together. 6. Service - exceptional. We put down a placeholder and will see if we return - the experience was great enough that I know we'd like to go on a cruise again. But the question I've been asking myself since planning this cruise as to whether it's worth it to spring for Disney over RCCL or another cruise line still remains. Read Less
Sail Date April 2019
We sailed on Disney Fantasy April 6-13 with three generations of family ranging from ages 4 to 77 (our kids are 4 and 5). This was our first Disney cruise although our family has cruised on other lines. Generally expectations were met ... Read More
We sailed on Disney Fantasy April 6-13 with three generations of family ranging from ages 4 to 77 (our kids are 4 and 5). This was our first Disney cruise although our family has cruised on other lines. Generally expectations were met and some surpassed. Disney knows how to make kids happy. Very happy. And keep adults relatively satisfied as well. Service was impeccable. The ship particularly succeeds in its creative details and loads of activities. Complaints are what you would expect of any mass market cruise or amusement park. Yes, there are crowds, the food is average, and there's the near constant upselling. But none of those overly detracted from the experience. Ship. The Fantasy is a large ship, attractive and well-maintained. The pool deck and buffet (Cabana's) are rather crowded, especially on days at sea. The main pools are small and the area around them tight. Same with the adults pool. There is a good portion of the deck reserved for adults but it's towards the bow and can be quite windy. I especially liked the feel of the Currents bar in the adults area with a nice view of the ship and sea. The Aqua Duck slide is fun but with a 30-45 minute wait a time investment. The atrium and interior areas are highlighted by clever and ever-changing digital art. Other than around meal times most of the ship's interior space is not too crowded. As a runner, I appreciated the .4 mile track on Deck 4, by far the best I've seen on a ship. We particularly liked the bar area in the evenings, especially the Irish pub. Bars are concentrated in a single part of the ship. Again, Disney plays to adults too. As for the ship's size, we definitely noticed it. There's a certain anonymity and impersonality that comes with never seeing the same people twice. Room. We were in 6150, a deluxe oceanview with verandah. Because our family had 4 rooms next to each other, the balconies were opened up and combined. Rooms are small but very well-designed. By day they sport a couch and coffee table. At night they are magically transformed into a kids' room with bunk beds and a curtain. The dual bathrooms were novel and useful. Oh, and the towel animals! Each night brought a different creature. Again, Disney has thought of a lot of nice touches. Food. Dining was about what we expected. Main dining room food was average. Surprisingly I thought the seafood dishes were generally better than the meat ones, which were often tough and flavorless. We mostly had breakfasts and lunches at Cabana's, which was fairly uninspiring and chaotic. One bright spot was the unlimited shrimp and crab at lunch. The food by the pool - both selection and quality - was quite poor. It would be nice if overall there were more adventurous options and different cuisines. Food is clearly not Disney's priority. That being said, we had quite good meals at Remy and Palo. Sure, they were splurges but we thought both exceeded expectations and were highlights of the cruise. P.S. The Mickey bars are really good with a nice dark chocolate shell. Service. Wow, the service. If only Disney could train the world. From our stateroom attendant to waiters to staff all over the ship, Disney knows how to make everyone feel special. At one breakfast, the waitress cut our kids' food and wiped their mouths. That itself may be worth the price of admission. And the front desk recovered our 4 year old's lost stuffed Pua all of three times (sadly it met its demise when lost the fourth). The service at Remy and Palo was so attentive as to almost be overwhelming. Kids' Activities. Kids are not bored on the Fantasy. And the kids' club is one of the really nice perks for both kids and adults. We dropped ours off almost every afternoon for a few hours. They seemed to have fun. That said, compared to our last all-inclusive at Club Med where the kids club had full roam of the resort and resort activities, there was something a little disconcerting about arriving each time to find our kids parked in front of a TV or video game. Outside of kids' club, our kids enjoyed the pools, dance parties, character greetings, the Disney Jr. breakfast, etc. Nickel and Diming ($$$). Disney Cruises don't come cheap and once on-board you realize there's a lot more to spend money on. Alcohol, specialty restaurants and shore excursions, fine. But charging extra for soft drinks at meals, lattes, smoothies, ice cream and even popcorn at the theater somewhat offends the idea that you're paying an all-inclusive price in advance. Although those Mickey foam lattes might have been worth the extra expense. Entertainment. The Aladdin show was on hiatus on our cruise. We attended two others - Disney's Wishes and Believe. Both were well done if not cheesy, one with an odd high school relationship plot that seemingly appeals to neither adults nor their young kids who predominate Disney cruises. Both are vehicles for delivering lots of choreographed Disney songs. When asked after the cruise about their favorite experience our kids both said the shows. So again Disney must be doing something right. Our kids also enjoyed the deck shows and other entertainment around the ship. I'd be remiss not to mention the "shows" in Animator's Palate at dinner. These are immensely creative and interactive. I'll echo others' advice that you should make sure to be present at those dinners. Ports. Our cruise sailed to the Eastern Caribbean. In Tortola, with our group of 12, we chartered a private boat through Antilles Power Boats. Rosie and Phil were great hosts and took us around to Norman and Cooper Islands and the Willy T's for lunch. In St. Thomas, we took the ferry from the ship to St. John and a taxi to Trunk Bay. In my view St. John has some of the finest protected beaches in the Caribbean if not the world. And even on cruise ship days they're relatively uncrowded. As for Castaway Cay, it was nice in an artificial Disney World sort of way. If anyone can create an island paradise from scratch it's Disney. But I don't entirely get the profound love for Castaway over on the Disney message boards. We have been to many beaches in the Caribbean and generally prefer the ones without 4,000 people parked on them like sardines. Castaway is unavoidably crowded. That said, the barbecue lunch was one of our better cruise meals, and the 5K "run" (most people walked it) was fun if not a little strange on an unattractive air strip and path around the interior of the island. Take-Aways. For full disclosure, there are people over on the Disney boards who boast of taking 5, 10, 15, 50, 100 (!!) Disney cruises or who regularly vacation at the parks. We are not among them. We enjoy different kinds of travel and intended the Disney cruise likely as a one-time experience. From this perspective, the cruise passed the test. Kids were happy, adults were happy, we went to nice beach destinations and were well taken care of. Worth It? Disney cruises come at a premium, and such a question is subjective and dependent on personal factors. We don't have any regrets doing it, enjoyed the experience and felt good about the trip. Having cruised on most of the other major lines, we don't think anyone does it better for young kids than Disney. Read Less
Sail Date April 2019
We (my wife, my almost 2 yr old son, and me) chose this cruise mainly due to some friends who had booked the same cruise. Overall, we had a good time, good service, and good food. The main thing we were hoping for was some family time as ... Read More
We (my wife, my almost 2 yr old son, and me) chose this cruise mainly due to some friends who had booked the same cruise. Overall, we had a good time, good service, and good food. The main thing we were hoping for was some family time as my wife and I both work and as a result our son spends most of his waking hours m-f at daycare. So we chose not to put him in daycare/nursery on the ship. This, surprisingly, resulted in limited options for us on the Fantasy even though it is built for families/kids. Why? 1) My son is not potty trained yet, so all pools were off limits to him. He has been taking swim lessons at home, so everytime we walked by a pool he would ask to go it in, but he could not. There are two "splash" zones open to non-potty trained kids, but one is out of the sun and resulted in being too cold for playing in for extended periods and the other is up on a higher deck and was often too windy to play in for very long. But, to be fair, he did enjoy those areas when he got the chance. 2) the only other area on the ship specifically suited for toddlers is Andy's Room...which was only open to toddlers for a couple of hours a day as the rest of the time it was part of the Oceaneer Club. We did try to take him to other events listed as "all ages", but outside of one coloring event, they were not right for him. But we still had a good time. The only other issue we had was dinner. We had linked our reservation with our friends in hopes of linking our dinners. They have a 2 yr old too and we all were wait listed for the early seating. To my surprise, my family got the early seating but our friends did not. No matter, they will seat us with another family, right? Nope, we were seated with 3 grandparents who were cruising without their families. While they were nice people and we had pleasant meals with them, I am sure we all would have preferred to have been seated with others in similar situations to our own. And the fact that our friends were on the late seating threw their schedule completely off of ours and reduced the amount of time we all got to spend with each other. The service was great, the food was good, the room was nice, and seeing my son meet all the characters was something special. There are plenty of tips out there for Disney cruises, but one thing I would suggest is have two sets of fireworks, waiting until 10:30 is just too late for those families cruising with little ones. Read Less
Sail Date March 2019
Disney fans who took our 1st D cruise. Service was amazing, activities varied, food disappointing. Often difficult to find locations on ship even using maps. Pools & elevators always crowded. Stairs to Aqua Duck got filthier as cruise ... Read More
Disney fans who took our 1st D cruise. Service was amazing, activities varied, food disappointing. Often difficult to find locations on ship even using maps. Pools & elevators always crowded. Stairs to Aqua Duck got filthier as cruise went on. Remy food & service beyond expectation but definitely a splurge. Oceaneers Club staff great but activities too young for our 10 year old. Disney excursion well-organized and enjoyable. Courtney Taylor trip beyond expectation - Karl went above and beyond in providing personal experience for our family. Getting on and off ship very easy and safe. Unable to find any open chairs by family area on Castaway Cay for a couple of hours. We went ashore at 10 a.m. Chairs opened up around noon. Cookies Too food was okay. Disappointed Cabanas was closed last night of cruise - wasn't feeling well and ordered room service - BLT sandwich was inedible. Heard crew complaining about work regularly. Read Less
Sail Date March 2019
We were a family group of ages girl 4, boy 5, mom 45, aunt 50, dad 52, and myself the grandmother 76. It is hard to find a family vacation that will suit such a disparate group, but we settled on a Disney cruise out of Cape Canaveral. ... Read More
We were a family group of ages girl 4, boy 5, mom 45, aunt 50, dad 52, and myself the grandmother 76. It is hard to find a family vacation that will suit such a disparate group, but we settled on a Disney cruise out of Cape Canaveral. This was a good choice. Since the little ones could go to the "kids club" for many happy hours and give their parents a break, and there was a small adult pool area for we single women to escape the noise, it worked quite well for everyone in our party. The children were kept so busy and happy, they cried when they had to leave the ship at the end. For the children and their parents it was a great success. Adult areas were a disappointment. There was no library. When I inquired I was directed to Cove Cafe, the extra pay specialty coffee area. It had 5, count 'em 5, books! There were a few old magazines, too. No other reading material was on board. Disney movies played on outdoor screens, in an indoor theatre and all were available on the stateroom TV all the time - which is what they wanted us to watch. The adult pool was tiny with an attached bar, so it was usually crowded. Mostly people stood in place chatting with drinks in hand, their buckets of beer on the side of the pool. It was impossible to swim. The children's pools were larger but with kids in water wings, throwing beach balls and splashing about it was not a place to swim either. We had adjoining balcony staterooms 8520 and 8522 which are quite far forward, but this was intentional to try to get away from some of the noise and thumping of children's feet running up and down the corridors. Amidships was where the atrium with loud music, kids screaming, shouted amplified instructions for games, and endless lineups for meeting the Disney characters went on day and night. Many families with babies and small children tended to have cabins amidships or aft where it was quicker and easier to go up to the buffet and the children's pools. Being forward was quieter and the little ones were able to nap in the afternoons if needed. It also my single daughter, who found the constant noise (and unrelenting music even piped into the hallways) rather oppressive as the week went on, was able to retreat into our quiet stateroom for a break. The ship is huge. It was a long way to walk from forward to aft. As the grandmother with fairly recent foot surgery, and I arrived with a folding wheelchair, anticipating the long walks. My single daughter pushed me in my wheelchair at times, but the hallways are carpeted making pushing it a bit difficult, so more often I walked slowly with my cane. On the other hand, the wheelchair was handy as sort of a double stroller to push the little ones around when their legs were tired. I saw some other older people who had rented electric scooters from Disney to get around the huge ship, and if you have someone in your party who has mobility issues, I would recommend that instead. The Caribbean ports were fine, and Castaway Key was lovely as a beach day. But Falmouth Jamaica was not a Jamaican experience, it was no different than a nice shopping mall in Florida. Designed with a new pier including a large new pretty shopping area fenced off from the rest of island, there was not much to do except shop. Beaches were 30 minutes away and to get out of the fenced area to find a taxi involved a long walk through all the shops to a gate at the end with security guards. We didn't bother. The adult pool was vacated. Most of the regulars had gone ashore, so I was actually able to have a couple of short swims that day in the adult pool. . Embarkation and debarkation went smoothly. Restaurant service was excellent. We were assigned dinner each night in one of the 3 restaurants. Two were nice, especially Royal Court, but Animator's Palate had screens all around the room, and a constant Nemo show running with loud dialogue. It was meant to entertain the children but they weren't interested, and we adults couldn't hear each other speak. So since we were assigned that room for three nights on a 7 day voyage, we were not happy. After one night in Animator's Palate we didn't go again and were forced to eat elsewhere. However, we were able to eat in an extra pay adult specialty restaurant, Palo, while the children were looked after in "kids club". It all worked out in the end. The ship is kept spotless, and the crew are constantly cleaning both inside public areas and the outside of the ship. Despite many small fingers and little runny noses, with hand sanitizer gel and cleaning wipes everywhere, we never were concerned about germs or getting ill on board. Read Less
Sail Date February 2019
Despite the fact that Disney doubles cruise prices during Christmas week, we were forced to book then to accommodate the work and school schedules of of other family members... Apparently their marketing department has figured out what ... Read More
Despite the fact that Disney doubles cruise prices during Christmas week, we were forced to book then to accommodate the work and school schedules of of other family members... Apparently their marketing department has figured out what the market will tolerate, however, as there were only 8 empty cabins listed on the Disney Cruise site one week before we sailed. However the 'Disney Magic' continues to entice kids of all ages, making the experience memorable for all. From the first day at sea character breakfast for our party of 9, to the Broadway quality shows, to Pirate Night, it's hard to top the kid appeal provided. Cabanas was our go to option for breakfasts and lunches and we were generally pleased with the extensive choices available with their serve yourself offerings. The serve yourself beverage choices included coffee, hot tea, coke, water, and several other drink options which I avoided after my first experience with each as they were watered down to the point of being rather tasteless. Our meal rotation in the three dining rooms was generally positive after my husband told the staff that he wanted their focus to be on our three grandchildren rather than the four 40-something adults in our party. Meal length would be my major complaint as I felt that service was slow and that the children in our party had to wait a long time between course offerings. As this cruise was a family bonding adventure, we only ordered room service the morning we departed early for the Mayan ruins. It arrived promptly at the scheduled time and our cabin steward made it disappear by the time we returned from our field trip. We did not chose to book a meal in Remy or Palo on this cruise. My husband and I took advantage of the Quiet Cove Adult Pool area on several afternoons and found it to be a welcome respite in a sea of ongoing activity on the rest of Deck 11. Although we did not experience the hot tubs personally, that area seemed to accommodate the number of interested participants and the Cove Bar staff made frequent trips through the area to fill drink orders. On the minus side, we got into Castaway Cay late the last morning due to problems docking in rough seas. Having been there 6 years previous at Christmas on the Disney Wonder, I was struck with how much more crowded the beach areas were this time with the larger capacity on the Fantasy. Four family members participated in the 5K run, which was held despite the late start. However crowd control was a real issue as the race began after many non-participating passengers had been allowed to disembarked. Large crowds clueless about yielding to runners as well as young bikers shared the footpaths making it dangerous for everyone involved. (DISNEY, YOU NEED TO REVISIT THIS!) Apparently there was also a problem with the private photo company which did the pictures during this cruise as many folks did not receive all of their digital pictures on the pre-purchased thumb drives, or received photos of other couples who were not part of their travel party... Not what one would expect with a $250 outlay per cabin! Read Less
Sail Date December 2018
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since ... Read More
A group of friends from Orlando got together and booked this cruise. This was our fourth Disney cruise (we have been on nine Royal C cruises). The cabin steward was great, the cabin was just what we expected. The biggest problem was since we were on deck 10 at 6:15 - 6:30 every morning someone was on the treadmill above our cabin. We mentioned to the staff but nothing was done. No sleeping in. The steak the first night and at the Windjammer for lunch was very tough. The steak later in the week was excellent. Those were the negative aspects of the cruise. The entertainment was top quality (typical of Disney). The adult area with the pools were very peaceful and the drinks were excellent. The various dinning rooms are always something we look forward to. We spend this getting special coffee and one afternoon Chip and Dale stopped in and had a great time with my wife. (It sounds strange, but it was fun. St Thomas was nice (we went on the party boat to a beach - we have been to St. Thomas several times.) Tortola was fine for a one time visit. We took a bus tour and spent time at a beach. The bus tour felt like you better have for life insurance up to date. St Thomas beach was nicer. The server and assistant server were great at meeting our requests. We would go again but no rooms under the treadmills. Read Less
Sail Date December 2018
We choose this cruise because we heard so much about how Disney cruising is the best of the best and sets the standard for all,other cruise lines, as well as it being a Merry Christmastime cruise.That being said, while it was a very nice ... Read More
We choose this cruise because we heard so much about how Disney cruising is the best of the best and sets the standard for all,other cruise lines, as well as it being a Merry Christmastime cruise.That being said, while it was a very nice ship and a wonderful cruise, it was not the ‘be all, end all’ of cruising. The 3 Disney shows were very entertaining but the juggler and the ventriloquist were average run of the mill entertainment. In addition, the food, while good, was no better or worse than we’ve had on other cruise lines. If you have children, then I would say that Disney is definitely the cruise line to choose. The character interaction with the kids was great as there always seemed to be characters moving around and meeting with the kids. If you don’t, the cruise was still very good, but I wouldn’t go so far as to call it fantastic. Read Less
Sail Date November 2018
This was my first time on Disney Cruise Line. I have done other cruise(7) lines and enjoy cruising. There are many many positives about Disney. The staff was beyond excellent and so professional. The ship was immaculate and beautiful. ... Read More
This was my first time on Disney Cruise Line. I have done other cruise(7) lines and enjoy cruising. There are many many positives about Disney. The staff was beyond excellent and so professional. The ship was immaculate and beautiful. The food was delicious in all venues. My grandsons had so much fun at the children’s club that they never wanted to leave. There are just a few changes I would like to see them make. One would be offering a beverage package . Going with a large family the bar expenses certainly add up. Also when we were in ports there were virtually no activities on board offered for adults only. I would have liked programs of interest offered. All in all though a wonderful experience. Our cabin steward David was the best and so personable. Our dining staff was the best of all my previous cruises. Thank you to Dipa and Ronaldo. Although Disney cruises are not inexpensive the reward is seeing the children and how much fun they had. Read Less
Sail Date August 2018
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was ... Read More
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was disappointed in kids club - there is a focus on 3-12 year olds and then 14-17, the Edge (13 year old club) wasn't good at all. There weren't many activities and those that there were repeated most days if not throughout. Also, Disney is for kids, right? Wrong when it came to the pools and water activities. 2 year old was secluded to just the splash pad with no options for swimming (no swim diapers) and the 13 year old too young for larger pools but couldn't even get near the 2 small pools (if you can call them that) because so overcrowded especially with adults. I was so looking forward to the food, but felt the quality of the dinner food was OK. Overall, the best thing was the staff and the characters and the time they took with the kids. Just wish there could have been more of a focus on ALL kids and not just one particular age group. Read Less
Sail Date June 2018
We had such a wonderful time on the Disney Fantasy! Our dining staff (Massiel and Eduardo) were absolutely amazing! The only thing that could have made it better was that I got food poisoning in Mexico, and wasnt feeling good the rest of ... Read More
We had such a wonderful time on the Disney Fantasy! Our dining staff (Massiel and Eduardo) were absolutely amazing! The only thing that could have made it better was that I got food poisoning in Mexico, and wasnt feeling good the rest of the week. The DCL Staff did everything they could to make me feel better. People calling the room to constantly check on me, and the nice gestures. One more thing, the power had gone out every single deck, but only in the midship areas, so there was no main dining restaurants on formal night, and everyone had to eat at Cabanas (Table Service). As a nice gesture because of the total zoo cabanas was that night, they gave every cabin a $100 credit. Our cabin was 5156, the extended family verandah cabin (04E). It was absolutely amazing to go out at night and look at the stars, and have a nice cup of coffee in the morning before a port excursion. As they all on all the Disney ships, entertainment is always on point, and everyone is very professional, even when you can tell they are having a blast performing in the show. This was our second cruise, we booked a placeholder, and of corse there will be a third Disney Cruise. Its like potato chips. You can't do just one. Read Less
Sail Date May 2018
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney ... Read More
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney Wonder 15 years ago. So, we were excited to revisit the perennial reader's favorite. We took advantage of the Disney check-in from home, as well as the Disney transport. It was nice to not to have to worry about our bags (which always magically appear onboard in our cabin, after checking in at the airport upon departure). When we landed in Orlando, though, we did not enjoy having to wait at the airport to board our bus for the Port for almost an hour. Not a great way to start our vacation. I think the reason Disney does this, is to manage crowds at the Port, but I think I would rather be waiting at the Port, instead of the airport. This part was not managed well. Once on board the ship, we were simply blown away with all of the design and decor. Each and every space on the ship was designed with thoughtful details (including music in each zone of the ship to create the mood). The selection of colors, textures, tiles, carpets and more was simply exquisite (and even the bathrooms are all specifically designed to fit in each area of the ship - be sure to check out the ones in Tatooine, with their round sliding doors). Activities abounded while on board, but here's what you need to know. Disney has all of their different activities segmented by age. So, if you are traveling with a child who is 18 and a friend who is 17, they will have a hard time trying to do much together on the ship, as Disney is very strict about the age cut-offs for everything. The older kids club goes from 14-17, and my 18 year old was not allowed to participate in their activities. And the "adult-only" areas on the ship, including many of the night-time activities (where drinking age is still 21) is strictly limited to those 18 and older (and this includes the 2 adult-only restaurants). When we asked if our daughter and friend could join us for dinner, we were told no, that the 17-year old would be unable to join (and they assign reservations to each guest, whose age is on file in the computer). So, that was sort of a bummer, because almost ALL of the activities are age-segmented. The onboard shows were amazing!! The two nights of fireworks onboard were pretty spectacular. We were there for the Star Wars Day at Sea. Think more people got into the Pirate night than the Star Wars theme. Think they could have done a better job of enhancing the offerings throughout the day for Star Wars day. We did have a great guest lecturer from Lucasfilms, who oversees all of the design and merchandising for all of the Star Wars films. The food was average, but the service throughout the ship was incredible. They had a ton of staff onboard and their attention to detail was fabulous. There are a couple of pools onboard. Total sensory overload at the main pool during the day with not one, but two pools filled with kids, and really loud movies playing all day long everyday. The adult pool area was better, but not as much ability to be in the sun near the pool. There is an adult-only deck on the top deck, which would be nice, but we had high winds at sea, and the area was not fun to be in. Great bar service at the adult pool area, and there is an additional bar up one deck (Currents), where they have live music (and is the best area on the ship to watch fireworks, if you don't care about seeing the accompanying stage show). Our room, which was an enlarged aft balcony suite, featured a 40' long balcony, which was awesome to have to escape the crowded pool areas. However, the trade-off was the severe vibration from the engines that we experienced a couple nights on our 7-night journey. The furnishings in the room are tired. Time for an update. Overall, it was a fun family trip, but for the money we paid, I would be hard pressed to not want to go back to Regent (we have been spoiled). We will probably wait until we have grandchildren to return back to the Disney ships. Read Less
Sail Date March 2018
I went on the cruise with my family to celebrate the life of our beloved dog Roxy because she passed away from cancer. We went on the Fantasy Star wars cruise it was awesome they had fireworks for Pirates night and then a Starwars ... Read More
I went on the cruise with my family to celebrate the life of our beloved dog Roxy because she passed away from cancer. We went on the Fantasy Star wars cruise it was awesome they had fireworks for Pirates night and then a Starwars fireworks for Starwars night. The service in the dining area was excellent and the steward was one of the best we have ever had. The food was good but the menu you could have more seafood options. All the shows were great and the Movie choices were excellent as well. The fantasy is one of the most beautiful ships I have ever been on the cabins are large and spacious. If you have children and you love Disney this is an excellent vacation for your family. The service continues to get better we really liked our dining staff Edgar & Clinton and the room steward Alston was excellent taking time to talk with us every time he saw us. We can't wait for our next Disney cruise. Read Less
Sail Date February 2018
We sailed on the rerouted cruise on 11/4. The ship is BEAUTIFUL, a true work of art. All areas of the ship are immaculately clean. We never once smelled any sewage or saw anything out of place. Our waiters (Lucio and Paul) were fantastic, ... Read More
We sailed on the rerouted cruise on 11/4. The ship is BEAUTIFUL, a true work of art. All areas of the ship are immaculately clean. We never once smelled any sewage or saw anything out of place. Our waiters (Lucio and Paul) were fantastic, our kids really enjoyed them and their nightly magic tricks. Our stateroom attendant, Ronald, kept our stateroom spotless and his towel animals were great. We saw three shows, the best of which was Buckets and Boards. In a world were any idiot can be famous for absolutely nothing, it is a shame that people who use their amazing talents well are somewhat overlooked. Gareth and Matt were so entertaining and extremely enjoyable when we met them. The second best show was Aladdin. I had read that the show has too much of the Genie, he is a large part of the show but for good reason. The up to date jokes make the well known story more enjoyable. We also saw Believe and we didn't care for it at all. It was nice to see all of the Disney characters to show up but overall it just felt like a cheesy way to tell a story. I have seen better shows on Carnival. We went out on our own in Cozumel to Chankanaab Park and we highly recommend it. The park is beautiful and so clean and well manicured. The taxi fair is preset at $12.00 each way so it is a rather inexpensive day. We booked a beach day through Disney in Costa Maya. I'm not one for cruise ship excursions, we'd rather go it alone most of the time, but since we were switched from an eastern cruise to a western and we didn't know anything about Costa Maya, we thought we would play it safe. The excursion itself started off a little shaky, lots of standing around waiting with some confusion mixed in. Although once we arrived at the beach we enjoyed ourselves. Drinks were included and were brought by a waiter who was friendly. There were five ships in port in Grand Cayman and we had been there before so we just walked around town, did some shopping, and got some coffee and ice cream. What else can be said about Castaway Cay that hasn't already been said hundreds of times. It is absolutely magnificent and a great way to end a fun cruise. Everyone asks if Disney cruises are worth the extra money and I think that overall they are. They give you those Disney experiences that no one else can and we will sail with them periodically in the future between cruises on other lines. Read Less
Sail Date November 2017
This was our second Disney cruise (Wonder in 2015), and our 7th cruise overall (we previously sailed with Carnival). Embarkation - We used the Disney bus transfer from MCO. It was easy and seamless. We were on the second bus of the ... Read More
This was our second Disney cruise (Wonder in 2015), and our 7th cruise overall (we previously sailed with Carnival). Embarkation - We used the Disney bus transfer from MCO. It was easy and seamless. We were on the second bus of the morning from the airport. We received our boarding number at the terminal, and was disappointed that it was 15 instead of a lower number (smaller wait). We waited about 1.5 hours at terminal before boarding. Cabin - We were in 10592, a deluxe verandah room mid ship. We liked the accessibility to the pool deck, drinks, ice cream, and Cabanas. We have twin toddlers, and appreciated the Diaper Genie in the cabin with two pack-n-plays. We would book something similar again. Dining - This is an area that we were disappointed in. We are pretty low-key & easy to please. We enjoyed Cabanas for breakfast and lunch. The food seemed fresh & hot. The food in the Main Dining Rooms was disappointing. It seemed just thrown together, and not much better than cafeteria food. The children's meals were disappointing too. Two French fries & a piece of broccoli with no seasoning? We dined at Palo once night. I ordered mushroom risotto and it was crunchy throughout - not al dente. I expected better. Children's Activities - We enjoyed Nemo's Reef, Andy's Room, the open houses in the Star Wars Lab, & Its a Small World Nursery. Service - We loved the customer service on the ship. Rui from Portugal & Sean from Phillipines were awesome & so helpful when it came to our twins. Rannie from India was our cabin steward & was so nice & helpful too. Amanda from Mexico in Palo was amazing. The workers in Its a Small World Nursery were great as well. Ports - We only went on one Disney excursion to Jewel Beach in Jamaica. It was a wonderful, fun, and really nice resort with great pools and food. The tour guide on the bus told inappropriate jokes but we rolled with it. Debarkation - Easy. We used the airport check in so our bags were taken off ship for us and we didn't have to worry about them until we got home. That was nice. We were loaded immediately onto a Disney bus & taken to the airport. Summary - We love cruising with Disney, and will do so again, but we are hoping the food quality improves. Read Less
Sail Date October 2017
My family (Myself, my husband, son-14 yrs, and daughter-12yrs ) had never been on a cruise. We chose Disney because my kids are allergic to nuts and fish/seafood/sesame and we knew from Disney World experience and talking with their ... Read More
My family (Myself, my husband, son-14 yrs, and daughter-12yrs ) had never been on a cruise. We chose Disney because my kids are allergic to nuts and fish/seafood/sesame and we knew from Disney World experience and talking with their allergist that Disney would be the best- AND IT WAS!!! Their safety with eating is the most important aspect of traveling for us. With the allergies, traveling can be a challenge and there has always been some sort of problem. The chef, servers, employees on the Fantasy were amazing. When we arrived, we went to the buffet. I asked a manager about the French fries and if my kids could eat them or if the oil was cross-contaminated. He wasn't comfortable serving it to them and, without asking, immediately went to another restaurant and got them baked fries. Our experiences only got better. Since we did the rotational dining, our servers knew their allergies, which was great because we didn't have to repeat them over and over. When they brought my husband and I bread, they always brought the kids their own basket of bread that was safe. Every night toward the end of dinner, my kids were given a menu for the next night. This was so they could choose ahead of time to guarantee safety and to make any changes if needed. They made them special desserts. They didn't talk to just my husband and I but also our kids. They made us all feel os special. I watched the manager wash his hands every time he was about to come visit us in case he had come in contact with any seafood. They (Wit, Yusuf, Johnny) took care of us in an unimaginable way! We have never had such a relaxing vacation, in terms of our children eating. We didn't want for a single thing. Our cabin steward left our room spotless every morning and evening when he pulled the bed down. We looked forward to seeing what kind of creating he made with the towels each night. The ship itself was immaculate. All employees were always so pleasant and helpful. It amazed me how they (servers, steward, bartenders) learned our names so quickly! The shows were wonderful. The tween/teen clubs were wonderful. My kids had a great time making new friends and doing fun activities suited for their age. The bars were fun. The ONLY negative I have is that there wasn't enough pool space for families. There are two pools on the main deck near the huge movie screen but they are always swamped with much younger children and parents, which is great for them. There were several adult pool areas, which was nice for my husband and I. There just wasn't a pool that the four of us could go to and have fun. That part was kind of disappointing since it was so warm and we wanted to have fun outside. As I said before, feeling safe with eating is always the most important factor when traveling. Our Disney Fantasy experience, regarding this, was far better than I could have imagined!!! Read Less
Sail Date October 2017
We loved this cruise! The kids club was the highlight. My son is still taking about the fun. There are so many activities from cooking class to live shows and sing and dance alongs. Disney really had this down to a science. The ... Read More
We loved this cruise! The kids club was the highlight. My son is still taking about the fun. There are so many activities from cooking class to live shows and sing and dance alongs. Disney really had this down to a science. The staff was caring, the food was great and they were very thoughtful to seat us with other single parents so we can make friends. The Cay Island was a big treat. My kid loved the ocean and it was all so organized. Even though the boat was sold out, it never felt crowded and the service was superb. The only complaint is there isn't enough for grown ups. There should be a casino and art auction, bingo and other activities the bigger ships offer, why not? But, because I am all about my kid, I still enjoyed it all. Will definitely cruise again with Disney when we can afford to! Read Less
Sail Date August 2017
We have been traveling for the last few year and most have been enjoyable. But, they have been cruises/trips that were physically challenging for seniors. So, since we enjoy Disney cruises, we selected this one. The ship, it's ... Read More
We have been traveling for the last few year and most have been enjoyable. But, they have been cruises/trips that were physically challenging for seniors. So, since we enjoy Disney cruises, we selected this one. The ship, it's compliment(from Capt. Fabian on down) were friendly and always helpful. If someone wasn't pleased with the options and variety of food, then nothing would satisfy them. Everything from picnic-type food to five star dining was available. We rotated our evening dining between three dining room. But, the wait staff moved with you each night. and they offered menu recommendations according to your likeing. The ship caters to all ages. The different age levels of kids each had their own counselors and entertainment areas and pools. Conversely, the adult had their own pool, cabana, hot tub and relaxation areas, for ages 18+. Those younger, were quietly asked to leave those areas. The stateroom service was excellent. The attendant were into the room at least twice each day to freshen it up and if anything was required, they were immediately available. The entertainment on some cruises isn't worth watching. But, the Fantasy Cruise Director, Mike Miller, did an excellent job, with fresh acts/shows everyday. Even though Disney may be more expensive than some cruise line, it comes down to rthe old saying "You get what you paid for". Read Less
Sail Date June 2017
This is our second time on the Fantasy, This time with our 2 grandchildren (5, 7) They had the Best time, both stated cruise was better that Walt Disney World and want to do another one! Typical Disney: well organized off and on, lots ... Read More
This is our second time on the Fantasy, This time with our 2 grandchildren (5, 7) They had the Best time, both stated cruise was better that Walt Disney World and want to do another one! Typical Disney: well organized off and on, lots of kids' activities, short wait times for dinner, excellent menu choices for kids and adults. Great shows and excellent service. But our issues: horrible coffee in dining area (every other cruise ship makes decent coffee and I'm not that picky), no bottled water provided for shore excursions, other ships do provide that, noise level in corridors before 7AM and after 10 PM. Flagrant violations of non potty trained children in kids pools; one or both were closed at least one time/day due to "debris" in pool. (once both pools were closed at the same time). Hand washing not enforced in before entering dining rooms -- employees tried but parents and kids just bypassed! Would we do it again, YES! Read Less
Sail Date April 2017
We (myself, my husband, and my 11-year-old daughter) are experienced cruisers who have previously sailed Princess, RCCL, Holland America, Carnival, and most recently, many times with NCL. This was our first experience with DCL, which we ... Read More
We (myself, my husband, and my 11-year-old daughter) are experienced cruisers who have previously sailed Princess, RCCL, Holland America, Carnival, and most recently, many times with NCL. This was our first experience with DCL, which we never really previously considered due to the cost differential between DCL and other lines. The Star Wars Day at Sea was a big lure to try this cruise for us; also, some friends cruised on the Fantasy a couple of years ago and spurred our interest. So, we bit the bullet and tried it while our daughter is still young enough to get into the characters and movies and so forth. We loved this cruise! From the very outset -- from before embarkation, even -- this was a quality operation. From the customized booklet we received about a month before our trip, to disembarkation day, I felt there was plenty of communication from the cruise line. I typically write very long reviews but will try to sum this one up in less words in a few categories: Food/Dining: We were very happy overall with the meals we were served in the main dining rooms, Cabanas, and Flo's Cafe. We did not eat at Palo or Remy; we wanted to enjoy all the "regular" dining experiences first (including both "shows" at Animator's Palate, etc.). I heard one person complaining on board about the food and saying she would only eat at Palo; personally, I think you'd have to be looking for a bad time to not find ANYTHING you might enjoy in the MDR's. I also loved the rotational system, and we had wonderful waitstaff -- Stefan, Jaithip, and Witt were all lovely and helpful and hardworking. Having been on NCL for several years now, with the "Freestyle" cruising, and RCCL which when I was last on it 5 years ago had implemented "Anytime" dining, I have to say that the return to traditional, two-seating dining was like a mini-vacation in a vacation. Not having to plan where or when we were going to eat was GREAT (although maybe I am saying that because I am the one who usually has to do all the planning). Cabanas for breakfast every day had far more seating available than most cruise buffets I have experienced -- we never had trouble finding a seat, and the food overall was very good. Entertainment: DCL wins hands down in this category over any cruise line we have been on in recent years. The stage shows had really high-quality performers -- "Aladdin" was my favorite -- and the juggler/comedian was also very good. The ventriloquist was talented but that's not my thing. The movie offerings onboard were vast (because Disney owns them all!), and while I have NEVER been a person to go on a cruise and "waste" time watching a movie, you couldn't help but want to on the Fantasy because they were "events", like the airing of the new "Beauty and the Beast" live action film, or airing "Rogue One" on Star Wars Day at Sea (more on that later). They even have popcorn and movie candy outside the theaters! (Charge for candy if you must -- but I'm sorry, they should not be charging for popcorn. How about serving small paper sacks instead of gigantic tubs? But that's a quibble. Who needs more food when you have other offerings available for free?) We also loved the movies on "Funnel Vision", the big screen out by the pool. My daughter would go to "swim" but really be bobbing up and down in the pool with a lot of other people watching "Toy Story". Pools: There are two pools on the main Deck 11 area for families -- one very shallow, for wading or sitting, the other deeper, but still really just for "playing" -- not nearly big enough (or empty enough of kids) to actually swim in. But I actually never went in either one because I discovered the Quiet Cove pool, on the same deck but Adults only. There was a lot of shade here (I don't care for lying in the sun), some very comfortable loungers, a nice deep pool (and a couple of shallower sections for sitting/chatting), and two hot tubs. I was always able to get a nice chair here despite there being 4000 people aboard. Kids' Activities: My daughter always loved visiting the kids' club on NCL but was super-excited to be able to go to "Edge" on the Fantasy, which is a tween club (11-13). She was also still eligible for the Oceaneer Club as that goes from ages 3-12, so while she spent most of her time in Edge, she also was able to visit the Oceaneer Club if they were having an activity that she had missed in Edge. (Most activities are offered in each of the kids' clubs at different times throughout the cruise.) This was the first cruise where she was able to sign herself in and out and she loved the freedom. Meanwhile thanks to the DCL app, we could text each other FOR FREE throughout the cruise so mom and dad were always comfortable we knew where she was. Lastly she enjoyed the Midship Detective Agency activity and over the course of the week she completed all three of the mysteries. Of course Disney also had character greetings scheduled at various points throughout the day, every day, but I will say that despite the VAST amount of greetings available, I found the lines ridiculously long for these characters, and my daughter is just old enough that there was almost no one she would want to wait in line that long for. She did attend the (ticketed) Princess greeting and this was far more civilized. I think it would be great if DCL just scheduled ticketed greetings for each stateroom, in which you can meet ALL characters ... and call it a day! I guess I'm saying I don't understand why people felt they needed to have photos taken with pirate Mickey, and Captain Mickey, and regular Mickey. Maybe if less people did multiple photos with the same characters, more passengers would get a chance to experience these greetings. Stateroom: We have been sailing on the Haven on NCL which I guess is more or less equivalent to sailing Concierge on DCL (although without the private pool and restaurant that the Haven offers). However Concierge on DCL seems CRAZY expensive, and in reality I can sail on Haven in NCL for the same price as a balcony on DCL. So, that's what we could afford. I was pleasantly surprised by the amount of storage space -- my big fear going in was we have gotten so used to lots of space in our Haven suites, that we wouldn't have anywhere to put all our stuff. But there was ample closet and drawer space for the three of us, and all our suitcases and carry-on bags stowed easily under the bed, so the room never seemed overly cluttered. Loved the curtain dividing the bed from the sofa bed, so my daughter could go to sleep before we were ready. I wasn't a big fan of the divided bathroom. I have read lots of kudos for this design but for me, personally, I found it a little annoying. If I needed a hairbrush, of course it would be in the OTHER bathroom; then I'd need sunscreen, have to go back to the OTHER one. Maybe it was just bad unpacking on my part but I couldn't find a way to make it make sense. I just wanted everything together. This design probably contributed to the tight squeeze in the hallway entering the cabin, and also meant there were several instances of doors bumping into one another or not being able to get through the hall without closing and reopening doors. But, all in all, the cabin was comfortable enough. Public Rooms: From the entrance into the Atrium, to the decor in the dining rooms (especially the wonderful screens in Animator's Palate), to the funky "Europa" section on Deck 4 aft with O'Gill's Pub (where we loved to play trivia and watch a game), the public rooms and areas were all EXCELLENT. Star Wars Day at Sea: As I said previously, this was one of the reasons we booked the trip, and it was excellent. Lots of people in costumes, plenty of characters about, ticketed "experiences" for each family (our daughter did Jedi Training and we got to "meet" R2-D2 and C-3PO), Star Wars music on the speakers all day, Star Wars-themed menus in the Cafe for lunch and the restaurants at dinner (Bantha Burger, anyone?), and all capped off by a stage show on deck and our second night of fireworks on the cruise (the first being Pirate Night). Not sure what the typical movie showings are during a 7-day cruise but during this trip if you wanted to see all 8 Star Wars feature films, you could have over the course of the week. And the merchandise! It is no surprise to me that Disney knows how to do merchandise, but the shops on board were vast compared to those on NCL. And they were filled with stuff that any Disney or Star Wars or Marvel fan would WANT, as opposed to NCL shops with jewelry or junk. So not surprisingly the shops did a HUGE trade during the week, particularly in Star Wars Day at Sea merchandise, which -- unexpected BONUS! -- was 50% off during our cruise as it was the last SWDAS sailing of the 2017 season. Itinerary: I would love to see a more varied group of itineraries to choose from. The standard "Eastern/Western" Caribbeans do get old. How many times can you find something to do in Cozumel? I never do this but in Jamaica my daughter and I actually stayed onboard while my husband went to play golf. I know DCL offer a Southern itinerary, but it is just a few weeks a year, not a regular thing. Also the only voyages they offer the SWDAS are the Eastern/Western Carib. This was our first visit to Castaway Cay, and from the buildup online I was really looking forward to it, but I was somewhat disappointed. It was GORGEOUS, but the first beach we went to there wasn't a seat to be had -- plenty of shoes and towels were enjoying the shade of all the umbrellas however! We did finally locate an umbrella and some chairs, but either we were missing something, or maybe you really do need to book something "extra" to fully enjoy Castaway Cay. Or maybe we are just not people who can sit on a (not-very-comforable beach chair) for 8 hours straight. Which would be our problem, not DCL's. :-) Summary: Great service, beautiful ship, good menus and food quality, wonderful entertainment. We definitely would do this trip again (and may do it again) if it is financially feasible to do so. It won't be an every year cruise though because of high cost (which more than enough people are willing/able to pay, so I don't blame Disney for charging it!), but I'm OK with sharing my business around a bit! Read Less
Sail Date April 2017
We chose this cruise to coincide with our sons' spring break. This was the first time we were cruising with Disney. Everything was very nice. From the welcome aboard to the dining. The main server at our table (Stipe) went out of ... Read More
We chose this cruise to coincide with our sons' spring break. This was the first time we were cruising with Disney. Everything was very nice. From the welcome aboard to the dining. The main server at our table (Stipe) went out of his way to make sure our boys (8 & 12) were getting something they enjoyed - even if he had to go elsewhere to get it. Our cabin was an interior aft stateroom. It was little cramped, but we kind of expected that. Once the ship picked up speed though, the vibration in that part of the ship was almost unbearable and made sleeping difficult. Entertainment was great especially with the Star Wars day at sea. Food was great. Aquaduct is a must! Ice Cream great. Loved the Disney beer mug option. Beautiful ship and professional, friendly crew. Kids activities were top notch. Even though we felt some of the items were greatly overpriced onboard we were aware of that going in. The only area that I had any complaint about would be a shore excursion we took. Not really in Disney's ballcourt, but nonetheless they advertised it. Part of the excursion was taking us to an all exclusive beach after snorkeling. It was very, very expensive. Kind of felt stuck there until time to go. Eating at Cabana's for breakfast and lunch was great. Never ran out of options. All of the crew were courteous and kind. Our boys loved it. Leaving the ship was painless and easy. Don't know if we would go again on Disney since there isn't much of a price break for repeat guests. Overall we would rate this as a once in a lifetime experience. If someone has the opportunity to go they should. I saw several other guests that were "Castaway Club" members, but never really learned anything about that. Service was top notch - If I inquired about something I found what I was looking for 100%. This was only the 3rd cruise we have taken (1st for boys) and by far it was the best. Read Less
Sail Date March 2017
Our family of 8 just returned from a 7-night voyage on the Disney Fantasy. Our group included 2 sets of grandparents, 1 set of parents and 2 little girls ages 7 and almost 5. It was a thrill for my DH and I to see our granddaughters enjoy ... Read More
Our family of 8 just returned from a 7-night voyage on the Disney Fantasy. Our group included 2 sets of grandparents, 1 set of parents and 2 little girls ages 7 and almost 5. It was a thrill for my DH and I to see our granddaughters enjoy the wonder of Disney. We are Elite on Princess, but this was our first Disney cruise. I will focus my thoughts on what the differences between the 2 lines were to me. Embarkation We arrived at our scheduled port arrival time of 11 a.m. I am used to long lines of adults at this early arrival time, but it is even crazier with hundreds of little ones waiting in the lounge area to board the ship. Next time I would come after 12:30 p.m. to avoid this. Dining At night our party of 8 enjoyed our dinner at the assigned dining room. I found the food to be very good and the choices plentiful, similar to Princess. The waiters make every effort to accommodate the children. There were crayons and a little booklet to color and puzzles to solve for them. Their food arrived quickly (almost immediately if you requested it). Keeping in mind Disney is a family cruise line, the noise level in the dining room makes it a totally different experience than a dinner in a Princess dining room (we generally do longer cruises that have very few children). One evening my DH and I went alone to the table-service dinner at Cabanas. This was much quieter and we found it quite enjoyable. Breakfast and lunch offerings were plentiful on each cruise line. I give a thumbs up to Disney for offering fresh shrimp and mussels each day at the buffet. I must give Princess the edge on hours food is available without calling room service or going to an outdoor grill/food court. Stateroom We stayed in stateroom 8677 which is an inside cabin. The room was much nicer than the Princess inside rooms we have had. The bed was far away from the door and had a curtain that could be used to close it off from the sitting area with a full couch. The room stewards on both lines are very efficient and pleasant. On Disney you get a towel animal each night, while on Princess your ice bucket is filled each day. Entertainment The Princess production shows can’t hold a candle to the Disney production shows of Aladdin, Wishes and Believe. We couldn’t believe the Broadway quality of these shows. After seeing these shows I began to understand why the price of this cruise was about double what we usually pay on Princess. We also enjoyed a juggler/comedy act, a game called the Quest and family karaoke. I will say that the nights we didn’t go to the Walt Disney Theatre were not as much fun. We are used to going to several adult activities each night such as a 50’s sock hop, then a short comedy show then a lounge for some music. Characters The characters are everywhere! On Star Wars day I was at the pool when a group of storm troopers arrived! My granddaughters loved posing for pictures with their favorite princesses and other characters. We took many of our own pictures, but did purchase a package of 10 digital professional photos for $149, splitting the cost 3 ways. Pools The family pools and hot tubs along with the pool deck were jammed. The kids didn’t seem to mind, but it was far too crowded for any adults except those supervising children to want to get in the water. The adult only Cove Pool was quite nice when we had a chance to get over there. Oceaneers Club and Oceaneers Lab I’ve never really looked at the Princess kids club, but I can tell you the Oceaneers Club and Lab are really extensive with tons of fun things to see and do. Our little ones had lots of fun the times they attended. In conclusion I would say the Disney line is fantastic for a family cruise, but for a couples vacation my DH and I will definitely return to Princess Cruises. Read Less
Sail Date March 2017
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.3
Entertainment 5.0 4.5
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.0
Rates 4.0 4.0

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