443 Disney Fantasy Cruise Reviews

This was a 3 gen family cruise. Our third Disney cruise. Disney cruises are always perfect. They make sure you have a wonderful time. And we did. The Disney cruise app was a great benefit. We were able to see all activities, sorted ... Read More
This was a 3 gen family cruise. Our third Disney cruise. Disney cruises are always perfect. They make sure you have a wonderful time. And we did. The Disney cruise app was a great benefit. We were able to see all activities, sorted by type, and we could what we wanted to note as favorites. This allowed the app to give a 15 min notice when a favorite came up. The app also let us all text among ourselves so that we could coordinate activities. This was great. Before (ok ancient history) we would bring walkie-talkies. The food, of course, was fantastic. However, on this cruise, our evening meal service was less than perfect. On prior Disney cruises, the waitstaff had time to entertain the children with magic and extra attention/entertainment. This cruise, the waitstaff was so busy with many tables that we didn't see them except when they brought each course. And even then they were rushed. Not good. We could not find them when we needed more bread, or water or were missing a fork or knife. We had better service at Denny's restaurant! This was a total surprise since the evening meals have always been perfect. Not sure if Disney reduced waitstaff for meals. Not a good decision, if they did. Read Less
Sail Date February 2017
We waited for two years to take this cruise and alas it was not EVERYTHING that it was cracked up to be. I am a firm believer that great customer service is what makes a very memorable experience. We expected "Disney" level ... Read More
We waited for two years to take this cruise and alas it was not EVERYTHING that it was cracked up to be. I am a firm believer that great customer service is what makes a very memorable experience. We expected "Disney" level customer service but alas they were below par and unfortunately ended up being below average which was disappointing. Here is a breakdown: - Shows: Among the best. We loved each more than the previous and in this area, Disney lived up to its high standards. - Waitstaff: this was probably the most disappointing of all. We had heard exceptional reviews and went in with pretty high expectations as a result only to be treated with B rate service. Our waitress was catty and the waiter somewhat awol/ - Food: Overall, Meh... Again, not everything it is cracked up to be. Although we did get to experience Remy and it was fantastic. I highly recommend it! - Kids Club: our kids (3 & 6) loved it. But I was not a big fan of as a parent was the fact that all the age groups have access to the same areas. - Spa: loved it and recommend it - Character breakfast: somewhat chaotic, not very well planned and mediocre decor. We did Dr. Seuss on carnival magic and they far surpassed what Disney had to offer. - Adult activities: We consider ourselves veteran cruisers and I expected Disney to have better comedy shows and adult entertainment which was not the case. My favorite hangout was the Skyline bar which is definitely one of a kind. However, I also found that I kept comparing activities offered to the Royal Caribbean Allure of the Seas which has a carousel, zip lining, surfing, flash mob- overall fantastic adult entertainment. Read Less
Sail Date January 2017
This was our 4th Disney Cruise and we continue to love the Disney ships and cruise experience. We've done one 4-night trip on the Dream and this is our third 7-night trip on the Fantasy. My kids are now 21 and 18 and still, we ... Read More
This was our 4th Disney Cruise and we continue to love the Disney ships and cruise experience. We've done one 4-night trip on the Dream and this is our third 7-night trip on the Fantasy. My kids are now 21 and 18 and still, we cruise with Disney! Since we have cruised with Disney before, we were able to secure an early at port arrival time - 10:45 a.m. We drove to Port Canaveral the evening before our cruise and dropped of the rental car around 9:45 a.m. They advised that they couldn't shuttle us over to the port until Disney called them and told them it was ok. We've never had that happen before. We ended up taking a taxi over for about $15 and waiting in line until about 10:30 for them to let us it. Not a big deal. We checked in and were in boarding group #4 so boarded the boat quickly. If you do not care about getting your picture taken before you get on the boat, go to the right as as you board an bypass the picture line. Once on board, we took care of a few reservation details and went to Cabanna's for lunch. We were allowed to our room around 1:30 p.m. and our bags all arrived by 2:30 p.m. We unpacked and spent the day on deck. Our first night was 12/31 and Disney didn't disappoint with a very nice New Year's Eve celebration. We were provided with champagne and a nice souvenir print. I won't include a lot of what is in the other reviews but will try to add a few helpful hints / comments we have: -The staff was fantastic. We were once again very pleased with our dining servers and state room attendant. -Food is good and they are accommodating to menu changes. We did not do Palo or Remy. -Tortola was disappointing. I believe they are relatively new to taking cruise ships and not really set up or efficient at it yet. We spend 2.5 of of 5 hours off ship getting to and coming back from our beach excursion. - My 18 year old daughter loved it but she is happy like we are sitting on deck in the sun all day. My 21 year old son had a good time but maybe a little less this time as he was looking for more things to do - which for him were primarily at night. -Shows are fantastic, make time to go. -If you want to do any Princess or character meet and greets, book ahead. -Decide ahead of time what you want out of the photos. They are expensive and OK quality. They offer different packages so plan ahead of time how many pictures you want taken and for what purposes. It will help you manage your time spent in line waiting to have them taken. -We received many Disney gift cards for gifts. They easily take the actual cards at Guest Services on the boat. However, we had to call for our e-gift cards and even though we were told the balance transferred to our onboard account, it doesn't appear to have happened so we have to still deal with that. -Don't overpack. -Do spend time in the adult areas. It's a whole other world and with both our kids being 18+, we really enjoyed the quieter areas. -Don't feel like you have to do an excursion at each stop. The boat is really nice on port days. -Castaway Cay is fantastic. We were able to go to the adult beach this trip and it was totally different than the family side. If you are in an adult only party, absolutely go to Serenity Bay. -If you have a good vacation, book another while on board and save 10% on your next cruise! -If you have early dinner, you will be advised to do early breakfast (6:45 a.m.) on debarkation day. Don't. Sleep in a little and go to Cabannas for the buffet. You just have to be out of your room by 8 a.m. All in all, we had a fantastic trip and we look forward to spending another week on the Fantasy! Read Less
Sail Date December 2016
The ship is great (well maintained) and Disney does a phenomenal job with the merriment as you would expect. Meals were good and having a consistent wait staff was fine. The water slide is fun, only wish there were more pools for families ... Read More
The ship is great (well maintained) and Disney does a phenomenal job with the merriment as you would expect. Meals were good and having a consistent wait staff was fine. The water slide is fun, only wish there were more pools for families with non-toddler or elementary school kids. There is enough to do though my teens were not thrilled by the 'club' and opted out. Having taken a Disney cruises before, I think they are best for under 13 y.o. or college age and beyond. This is the second time we did the western Caribbean route (on different ships and different kid's ages). Both times the port excursions were lacking. My younger ones enjoyed the glass-bottom submarine in Grand Cayman. We opted for some active ones though they were not truly worth the cost. The ports are nice, not much to do but hang at a beach, snorkel, swim with sea life,... If you are taking a ferry to Playa del Carmen for an excursion, be warned it can be a rough ride on some. Castaway Cay is the highlight and best stop. Both times it was windy and limited port time. The Merry cruise has holiday spirit in commercial Christmas way. Again, ideal for the smaller ones. There is a midnight service in the theater in which passengers and staff join in which was nice. Read Less
Sail Date December 2016
We were looking for a tropical get away over the December holidays for our family of four (12 yr old boy and 11 yr old girl). Reading the reviews we expected that Disney had the best full family experience...ample activites for the kids ... Read More
We were looking for a tropical get away over the December holidays for our family of four (12 yr old boy and 11 yr old girl). Reading the reviews we expected that Disney had the best full family experience...ample activites for the kids and adults. We expected that we could find adult entertainment free of Disney "kiddie" fluff, and that our pre-teens would be happy with the tween activities, which might periodically include familiar Disney characters or theatrics. I preface the rest of this review by pointing out we are not Disney fanatics, nor particularly loyal to any brands (cruise lines, sports teams, car manufacturers, etc.). Since we are not into Disney (parents or adults) we would NOT recomment this cruise line to similarly minded families. The adult entertainment focused on Disney brand movies (Star Wars, Marvel - Dr Strange, FInding Dory), but other acts were slim. We did manage to find two 45 minute shows (one comedy and one magic), but the remainder of evening enteratinment was broadway type theatrics with Disney characters (think Mickey and Pluto dancing about with adult over-actors) or singers who sing vocals for Disney animated movies. As a result we had more than a normal amount of time free to relax by the adult pool. The kids enjoyed the kids club about as much as other cruise lines we've sailed. The pro was that there were many more kids on the ship that matched up with their ages. The con was that there were many more kids on the ship. so they they didn't form as close a relationship as they have on previous cruises that had fewer kids. The kids didn't hate the cruise, but didn't seem to like it any better (other than that there were more movies and shows on the in-cabin TV and continually blasting over the pool). When we booked the cruise we felt we were paying a premium over what else we would have booked. I expect we paid a 10-20% preimium for the Disney brand, thinking we'd have a better full family entertainment company. Now we wish we'd chosen differently. If you're into the Disney brand or characters, or have very young children, this might be a very good cruse for you. For those of you that don't care about Disney or their characters, realize that Disney is more about self promotion than true entertainment. At least at their theme parks there are entertaining rides and the characters distract you from the long lines. On the ship there are no rides, so the characters are only fun for the very young (and very young at heart). We were pleasently surprised by the quality and selection of food. Disney is very concious of their brand so did do a good job of cleanliness and food preparation. We could have done without the rotating dining room locations, especitally the nights we were in the Animator Palate...with the video screens surrounding all the tables, but the food and staff were excellent throughout our voyage. Overall an "average" cruise for us, but "poor" value compared to our other experiences. Your personal views of the Disney brand might increase these value to you. Read Less
Sail Date December 2016
We chose this cruise for our 2 children! There were six of us (2 grandparents, my husband and I plus 2 kids- 9&11. We had a midship room with verandah! It was wonderful for us with plenty of room. We were on deck 7- highly ... Read More
We chose this cruise for our 2 children! There were six of us (2 grandparents, my husband and I plus 2 kids- 9&11. We had a midship room with verandah! It was wonderful for us with plenty of room. We were on deck 7- highly recommend the floor. We could take the steps or elevators. Comfortable and great location :) The food and entertainment were amazing. The ship was beyond clean every place you go. There is not a pool for swimming if you're larger than your average 3 year old. If you're looking for a pool to excercise or lap lanes- you will not find it here. You can sit in the pool and watch a Disney show at pretty much anytime during the day. The pirate night was awesome and priceless to see the kids watch the night show in amazement. Memories for a lifetime. We can't wait to book our next trip! Read Less
Sail Date December 2016
My family had stayed on the Disney Wonder a few years back and my mom and sister loved the experience, the little attention to detail only Disney can do to make the trip magical. After 6 years we booked to go on the Disney Fantasy because ... Read More
My family had stayed on the Disney Wonder a few years back and my mom and sister loved the experience, the little attention to detail only Disney can do to make the trip magical. After 6 years we booked to go on the Disney Fantasy because of the warm weather in the Caribbean, being able to visit the Disney private Island of Castaway Cay and try out the Aquaduck! The price was very expensive and as much as I tried to convince on going on one of the big boats on the RCL it was Disney or nothing for my mother and sister. The embarkation was a bit hectic has someone had fallen ill in the cruise before us at Castaway Cay and caused the boat to arrive 3 hrs late. It caused a ruckus with no shuttles going to the port. We arrived an hr later than expected but Disney made up for the delay with making the process as speedy as could be. We got bonus lanyards because we were castaway members (previous guests) The buffet area at cabanas had a wide selection of food and made us feel a lot better. The 3 different dining areas were beautiful (my personal favourite was the animators palette due to the cool interactions and images shown on the walls. Unfortunately we didn't get to speak to Crush on the first time dining there because I had booked for us to eat at Remy's. The experience was like nothing else.. I wouldn't do it every day but it was nice to dress up and be treated like VIPs. Every dish had plate covers and we had about 3-4 servers serving us at any given time. About 8 courses or so and the chef would come out to see how we were doing. Fantastic treat for my parents. My husband and I really enjoyed going on the aquaducks and experiencing the beautiful lounges on offer. I really thought Sky line was very romantic. I'm not Disney obsessed as a lot of the other cruisers are but I was happy to see my favourite characters Pluto and Donald around and taking pictures with them. It was my husband's first cruise and he really enjoyed the food. I laughed when he asked if we were going to Cabanas for evening meals since he didn't know anything about the nice plated dinners cruises usually provide. What really excited him was we got to watch Rogue one Star Wars premier on the boat at 12:01am on the 16th December onwards. It was pretty cool to watch it as it opens across the country. I enjoyed watching Dr. Strange and Moana on the boat too. Something that no other cruise line can boast to do since Disney owns Marvel and a lot of other entertainment companies. I liked the live Disney cast performances but they had used the same variety act on this cruise (2 different jugglers) which made it a bit repetitive. They should avoid doing that in future. I liked we had an adults area but the teenager's pool area at the front of the boat was always empty and wasted on them. Might as well let the adults take that part over. We did the mickey mouse detective angeny around the ship. Fun way to spend some time exploring the boat and interact with the cool artwork that comes to life and makes you do tasks to solve mysteries. I wish I had some more time to take the boat tour but unfortunately missed it. Great family trip but once you've done Disney Fantasy it's good to try out other boats. I look forward to try out RCL and Celebrity at some point. Having seen the fireworks performance on the west coast with the Disney wonder, I found this one to be short and less spectacular. They used Captain Jack Sparrow for most of it. Maybe it was because this was my second cruise with Disney but I felt the see ya real soon and other performances lacked enough characters compared to the first time. I like my head waiter Stefanos from Greece a lot but Carlos the assistant waiter was forgetful and not as attentive. these 2 waiters would follow us in to the 3 different dinging rooms for each night so they know your preference and get to chat with them more) Some of the other waiters on the boat that we dealt with during the day was very nice. Read Less
Sail Date December 2016
My husband and I are in our late 60's and decided to treat our children and grandchildren to a week's cruise before Christmas. We have travelled extensively, own timeshare with Disney and Marriott and thought we were savvy ... Read More
My husband and I are in our late 60's and decided to treat our children and grandchildren to a week's cruise before Christmas. We have travelled extensively, own timeshare with Disney and Marriott and thought we were savvy enough with rules and regulations. There were 11 of us traveling. Six adults and five children. Two seven yr old boys, two five yr. old girls and one two yr old boys. No discounts and much more expensive then other cruise lines minus the characters. But then again, how much do they pay these characters which were few and far between. Our three staterooms were side by side on the 8 th level with a balcony. Great cabin with lots of storage room. Bathrooms were great and provided a seeming mini bath for little ones. The grandkids were in awe approaching the BIG ship. They loved their bunk beds and balcony to watch us splashing to our ports. The meals were great and our waiters were terrific and went overboard to please the children. Our room stewards were super cleaning up and organizing which was ever so helpful to tired parents. The shows were good and definitely child appropriate in length and content. We had a good time on our own at the various ports swimming with the Dolphins and Shopping for various articles. Beaches provided great family swim time which we didn't get on board. The problem? The swimming pools! While there were two small pools available to children, if your child was in diapers, even with swim diapers which we were told to bring, they were not allowed in the pool. There was an alcove on the far side of one of the pools where little ones could splash around with water spouts coming from the floor. The issue was that at this time families could not be together. Five and seven yr olds wanted to be in big pool or aquaduct so that left other parent and child by themselves during those hours. Not a great way to start a family cruise. Many parents just didn't put diapers on consequently, which led to pools being emptied, several cases of lice and foot and mouth disease developed on board then. In all my years I have never been on a cruise or hotel (Disney included) where small children could not wear swim diapers. My complaint letter response was that "I should have read "know before you go"! How many people would even think of reading the swim section if you are a Disney vacation owner and or stay at resort where small children are allowed in pools. It would have been nice if when we called several times concerned about activities and such or when enrolling the age would have triggered a note to parents. Swimming was a big part of a cruise and they have notes for everything else. The play areas for kids are wonderful to look at but not much organization of activities. Our kids were so bored they did not want to go which left no down time for parents or grandparents. Then add insult to injury the photographer lost the majority of pictures taken of my daughter's family. We were the last ones off the ship hoping for the manager of photos to find them. He never did. The customer relations manager was super but she has no control over photos as it is subcontracted. By the time I received my response from Disney it was too late to try again as after 30 days they toss the cruise pictures. Photo shop had given our daughter a picture of another little girl and that was corrected but never found any of the pictures when there computer went down and they issued paper receipts for picture recovery. Many angry passengers the last night and morning of. For me, the experience and follow up politically cold correct letter led me to never wanting to cruise with Disney again. If u want your kids and grandkids to see characters take them to Disneyworld or Disneyland where it is not so chaotic and can be a true Disney experience. If you want a cruise go with Royal Carribbean or such that know how to keep the kids busy and provide an enjoyable family trip for all without the chaos. Read Less
Sail Date December 2016
We have been on several Disney Cruise vacations in the past and had a wonderful time but this past experience was a huge disappointment. We were on one of the Christmas holiday cruises on the Fantasy and I must say this was the worst ... Read More
We have been on several Disney Cruise vacations in the past and had a wonderful time but this past experience was a huge disappointment. We were on one of the Christmas holiday cruises on the Fantasy and I must say this was the worst vacation by far we have ever experienced. To start with our room was great and the room attendant was wonder, but because of the location of our room we really could not use our balcony because it was constantly covered in soot from the ships smoke stacks (?). Our first night of dining we ended up at a table near the dining rooms exit door which was open to the hall and stairway. We felt kind of segregated from the rest of the diners and probably at the worst table in the entire restaurant. All the servers had to pass our table coming and going from the kitchen so we felt like we were located next to a busy freeway. To make things even better a passenger proceeded to get violently ill just outside the exit door and it took half an hour for someone to come and clean it up. We alerted a server right away to let them know what had happened but lost our appetite due to the smell and watching passengers and crew proceeded to slip through the mess. At no point did anyone offer to move us and because we were at the later dining there were lots of open seats so all in all the situation was handled badly. This was just the first night and it proceeded downhill from there. The food was just OK for the duration, our last Disney Cruise the food was excellent. We also had booked a couples massage in advance. The message was wonderful but just after we got our robes back on after the treatment our technicians came in and bombarded us with upsetting services and product which turned a blissful experience into a negative one very quickly. We did have another treatment scheduled but we canceled because we felt so harassed. Trying to have photo's taken during photo opportunities was also a nightmare. We felt like cattle, waiting for at least an hour to have a photo taken at one point we waited an hour in line and when we got up to the front we were told to come back later because they were taking a break and that included all the people standing behind us. Our shore excursion was a disaster. We paid a lot of money to go to a beach excursion to find out when we arrived there were riptides so we couldn't go into the ocean. They knew before we even left the ship but didn't tell us until after we took a 45 min boat ride to get to the destination. On top of that there was only two guides for approximately 100 guests. Many of us complained about what happened but no refunds were offered. We also found out a couple days into the cruise that a lot of activities were cancelled because of a flu epidemic on the ship. As is turned out a bunch of passengers came onto the ship sick with the flu which eventually got passed on to other passengers and crew members so it seemed like half the people on the ship had to stay in their cabins so the virus would be somewhat contained. We sent a letter to the cruise line letting them know of our disappointing experience and received nothing from them. Not even an apology. I expected a lot more from Disney Cruise line. Like I said I have been on several of their cruises and had a great time but this was a disaster right from the start.We saved up for months for this vacation and for the most part the majority of this could have been handled better. We did have two more cruises booked with Disney for future travel but when we didn't receive any acknowledgement regarding this trip we cancelled all other vacations with the company and will probably not travel with them again Read Less
Sail Date December 2016
We went on this cruise with our son, his wife and 3 daughters. The Disney Fantasy is a beautiful ship; it offers a multitude of very interesting activities for children. Even if our 9 and 10 year olds did not want to attend the youth ... Read More
We went on this cruise with our son, his wife and 3 daughters. The Disney Fantasy is a beautiful ship; it offers a multitude of very interesting activities for children. Even if our 9 and 10 year olds did not want to attend the youth clubs, they thoroughly enjoyed all the other activities....and so did the adults. The shows are absolutely amazing. Disney certainly knows what pleases children. There is so much to do on the ship that you do not miss going out on tours at the different ports. Castaway Cay is a very nice beach and offers, again, many attractions. The rooms on this ship are spacious and offer of lot of storage space. Service is impeccable at all levels of the Disney Fantasy and it is spotless. The only improvement could be in the children's menu. We felt the choices were limited and repetitive and although children can pick from the adult menu, they usually do not go that way. We used the Disney app on the ship and it proved to be an excellent tool to know about the activities, the menus and to keep in touch with our party. Overall, a dream for the kids and also for the parents and grandparents. We would recommend this cruise to everyone. Read Less
Sail Date November 2016
I have always wanted to do a cruise and we enquired in our travel agents, and they had a great deal on sailing for 7 nights and staying in Animal Kingdom for 6 nights, with an overnight stay on International Drive for our 1st night ... Read More
I have always wanted to do a cruise and we enquired in our travel agents, and they had a great deal on sailing for 7 nights and staying in Animal Kingdom for 6 nights, with an overnight stay on International Drive for our 1st night arriving in Orlando. Everything was new to us, not knowing what to expect so lets begin. check in was quick and easy, the waiting to board was a bit of a drag as you are in a hall full of people and no where to go. They boarded the ship in a order of deck , once aboard just before entering, we were asked our family name, and the assistant named us as we entered to a round of applause, this was the case for everyone. Once entering on deck 3, it was just amazing, the staircase, light fittings, was just amazing. once we were able to have access to our cabins, again more to our expectations, we had a stateroom with verandah, space is more than you could ask for, we were on deck 9. Dining in Cabanas, great selection of food buffet style, we ate there for breakfast, sometimes late lunch as we second dining 8.15, the fast food kiosks also offered a variety. we ate in the main restaurants for 3 of the nights and met a lovely couple from Florida, we did not attend the first night to a long flight on the Friday, and time caught up with us, the second night was captains dress, my husband does not dress up for anyone, but later found out that you not have to participate. We went to watch a couple of shows, I think if we book again we may consider the 1st sitting so enjoy a show later rather than rush around for the 1st showing at around 6.15. Cinema had great show and plenty of room. The cabin service we received was top notch our attendant was William, was very friendly, helpful, full of advise, and the only one who made our 30th Wedding Anniversary trip special. I enjoyed all ports we visited, Cozumel, we were off the ship for about an hour, as I don't like being hassled when walking passing shops, Grand Cayman was a favourite, Jamaica was lovely and the shopping area very clean and locals very friendly ( it is recommended not to walk out of the gates), and mostly we loved Castaway Cay, to wake up and look out and see a Christmas Tree, made my holiday, although it was Halloween on board, to see the children enjoying themselves in their fancy dress was lovely and adults also had some great costumes, Pirate night was great we had 2 bandanas with Mickey of the Caribbean on them and the fireworks were what you expected from Disney fab fab fab. Would recommend to anyone. Read Less
Sail Date October 2016
My daughter asked her Papa and I to join her and our three grandchildren on the kid's first cruise. My husband and I have sailed on 18 cruises...Alaska, Hawaii, South America, and every cruise to the Carribean. We took one cruise on ... Read More
My daughter asked her Papa and I to join her and our three grandchildren on the kid's first cruise. My husband and I have sailed on 18 cruises...Alaska, Hawaii, South America, and every cruise to the Carribean. We took one cruise on a ship out of Puertio Rico doing two back-to-back 14 day cruises. One whole month in Paradise. We love cruising. We had grown up watching Walt on nine inch tvs. How we loved Walt and the Mickey Mouse Club.. When our girls were growing up we took them to Disneyland. We took them to Disney World. We flew our daughters, their spouses, and our six grandchildren for 7 days at Disney's New Orleans resort and Disney World park. I never expected Walt to ever disappoint us. Yet, he did. I would never take this cruise line again. We left Cape Canaveral and our first day out I felt concern. We diverted to Miami after a gentleman took a serious fall down the main marble stairway. Critically hurt, when I saw a rescue boat arrive beside the boat to remove him from the ship, I realized that there was no helioport onboard. On two cruises, we saw people choppered out after serious health conditions. After a career in medicine, I could not help but think of that critical hour window of time which happens with critical medical conditions. The trip was great...really great for young children. Our grandchildren, aged 9, 12, and 15 enjoyed their first cruise. Yet, they spent most of the time at our side. They tried the children activities the first day, but did not like the activities. So they played miniture golf and used the amazing water slide a lot. The food onboard was inferior to the ships we have cruised on. It came to the table cool..not hot. Three nights I did not see a dessert on the menu that I liked. Our wait staff was excellent and I loved the beautiful .three diningrooms where our staff accompanied us to a different one each night.The maitre-D was accommodating We had a seventh floor balcony room. The greatest room ever. I loved the bathrooms! One with a sink commode...one with a sink and tub shower! It had the most storage on any ship of the ships we sailed. It had a full couch and constant reception in the rooms for news and sports. Very family oriented! Our room attendant, Scotty was excellent. I do not get a lot of time with my daughter and her family She lives in Minnesota and is a licensed nurse practitioner at Mayo Hospital. A job extremely demanding. We live in Iilinois. The first at-sea day was extremely disappointing. We were up early and got chaises in a family area near a small pool. We had two or three hours and went to lunch---we were gone thirty to forty minutes ! We left our towels on chairs. We came back and our towels were removed. Other people as taken our chaises. I asked the deck attendant! Oh, that is our policy..a book, a bag, was laid aside on the floor. THAT HAS NEVER HAPPENED ON ANY CRUISE SHIP I HAVE SAILED ON#!!!! We could not find anywhere to sit. We went to our cabins!!! The medical physician and nurses were excellent! I had got onboard for the trip on prednisone due to problems due to suffering with systemic lupus and a rash I developed!!! However I had finished my meds. I took a cold, had a rash, and high temp.. I was given more prednisone. I spent 24 hour in my room. At Castaway Key...the last day on the ship my family and nearly everyone else went ashore! I returned to the top deck where we were the day our chairs were taken. I read. I napped. It was early. Shortly about 11 a.m. the deck attendant came and started stacking all the chaises. I asked him why? Well,he told me they had to to get ready for the new vacationers getting aboard the next day. I told him this was my cruise and he brushed me off. . He wanted to ad my chases to the stack. I gathered my things. I went to Guest Relations and nicely told the receptionist that I had paid for that last day. She just brushed me off. I told her I had no doubt their ship would always be filled. They would have repeat cruisers. But having talked to other fellow cruisers....ones who have cruised on Celebrity, Holland America, Princess, Norwegian...they also in the past week had told me they would, like us, never cruise Disney again. All other cruise lines treat you with respect. On Celebrity..you are one! There were never attendants from the bar walking around to ask if you would like a drink! In smoking areas....ashtrays run over....you are invisible. No, WALT DISNEY' let us down. How we never expected that.. Read Less
Sail Date October 2016
I chose this cruise for the Port and I am so glad we did. We were able to visit WDW for a couple of days before heading to the port. We stayed conceirge level (room 12014) and it was SO worth it. The lounge was wonderful! The snacks ... Read More
I chose this cruise for the Port and I am so glad we did. We were able to visit WDW for a couple of days before heading to the port. We stayed conceirge level (room 12014) and it was SO worth it. The lounge was wonderful! The snacks and happy hour drinks were great. The conceirge staff (Amanda, Kemeisha and Twanda) and Room Host (Vicente) were what really made our trip fabulous. They were there for anything that we needed and loved to spoil us any chance the could. We sailed to Cozumel (beautiful water and wonderful people- food was wonderful too). We did the Dolphinaris port excursion and had a blast, just get ready for expensive picture packages ($75 for 3 pictures), as you are not allowed to bring your own camera. Next, we sailed to Grand Cayman. This port was beautiful as well. We did the Sting Ray Adventure and loved it. Really got to get up close with the sting rays and feed them. Our next port was Falmouth, Jamaica. This was my second favorite port. We went to the Jewel Resort and spent the day at the expansive pools, lazy rivers and multiple water slide. This all inclusive resort was exactly what my family needed. Pools for the kids, and free drinks and relaxation for the parents. And finally, our favorite port, Castaway Cay. Definitely saved the best for last! This island is beautiful. We decided to splurge and got a family cabana and we are so glad we did. A personal space with shade and shower, complete with complimentary snorkeling gear and floats, as well as a hammock and fully stocked refridgerator. I definitely recommend getting a cabana. Moving on to the food. All I can say is, "Wow." We had a wonderful dining room staff, Romme and Antoinette. The food was exquisite, never had a bad meal. The kids really enjoyed the quick service options on Deck 11, Flo's & Luigi's, that made food like pizza (10 different kinds), hamburgers, chicken burgers, even veggie burgers. We also made time for dinner and brunch at Palo, such a great restaurant for some adult time. Ian, our waiter both visits, was amazing! We loved all of the shows. What I was expecting was half of what the actually did, they were spectacular!!!! Read Less
Sail Date October 2016
We sailed on the Disney Fantasy for the third time and loved it just as much as we did the first time.. We have sailed with Disney Cruise Lines 11 times, but always leave our kids and grandchildren at home. Our oceanview stateroom 2038 ... Read More
We sailed on the Disney Fantasy for the third time and loved it just as much as we did the first time.. We have sailed with Disney Cruise Lines 11 times, but always leave our kids and grandchildren at home. Our oceanview stateroom 2038 was the perfect location for us. Close to the elevator and reasonably quiet with very little ship motion. We requested a table for 2 in the dining rooms and had no problem with this request. Big thanks to our wonderful table servers, Aries and Dejung, along with Head Waiter, Harry! Yes there are lots of kids on the ship but we stayed in the adult pool solarium and had wonderful conversations with lots of new pool buddies. Disney does the best job possible of assuring that kids do not come into these areas as well as the evening night club venues. When we wanted to see kids, then we joined family activities as well. Halloween on the high seas is always such a great time and we were amazed at the fantastic costumes that guests wore. I even went "trick or treating", just like the kids and got some really neat goodies, that my husband and I enjoyed after the cruise. The food was very good and if you don't see something you like on the menu, just ask and they will be pleased to accommodate you. We enjoyed a delicious complimentary dinner at Palo because we are Platinum level. It would be nice if Disney would reward top level guests with drink discounts and some other perks in the future. We met a senior couple that have sailed with Disney 75 times and always by themselves!! We have been on 36 cruises on all the major cruise lines and I must say that the Disney staff always provides the best service, hands down! We were shocked at the high energy level of their adult entertainment staff, especially Tishia. That woman is unbelievable. Disney is definitely the happiest cruise ships at sea. The theatre production shows are not to be missed and of course we enjoyed first-run movies in their state-of-art movie theatre. Read Less
Sail Date October 2016
I took this cruise with my husband, my thirteen-year-old grandson, and my ten-year-old grandson, all of us experienced cruisers. My husband and I have sailed on 40 cruises through the Baltic, Caribbean, Asia, the Mediterranean, and other ... Read More
I took this cruise with my husband, my thirteen-year-old grandson, and my ten-year-old grandson, all of us experienced cruisers. My husband and I have sailed on 40 cruises through the Baltic, Caribbean, Asia, the Mediterranean, and other locales, and this was our grandsons’ fifth Caribbean/Bahamas cruise, their third Disney. Unfortunately, due to Hurricane Matthew, our seven-day cruise became a six-day cruise, and we arrived at a very disorganized Port Canaveral two days after the hurricane had moved on. There was very little damage at the port– some downed trees and two twisted signs. However, we were told that the toll booths for the parking garage had lost electricity and so there was only one hand-checked booth open. So we sat in line for an hour and a half, waiting til some genius decided maybe, just maybe, they could have three hand-checked booths. The stupidity was appalling. Our cruise was only about half full. I can only imagine how long we’d have been in line if we sailed with a full count of passengers. As anyone knows who has sailed either the Dream or the Fantasy, these are classic, beautiful ships, decorated with taste and style. You pay more for quality and Disney produces a quality product. We took one of the obstructed view balcony cabins. You sacrifice a bit on the room and balcony size, but the price is much cheaper and we were hardly in our room. There is so much going on on this ship that you can’t do a fourth of it. Unlike other ships which are magnanimous if they offer bingo and stick horse races –you know who you are– you are constantly going on a Disney ship. Our older boy loved the Edge, a club for 11-13-year-olds. He was upset when they were closed late in the afternoon of our Castaway Cay day. He was not totally forthcoming about what they were doing, but it involved hanging out, scavenger hunts, crafts, and video games. He was very happy there. Our younger boy was not as pleased because the age range is so huge (3-11) in the Oceaneer Club/Lab that there are very little children in the club as well as those his own age. But it is a fabulous facility, so far above the clubs on Carnival and other lines that it’s not in the same stratosphere. One thing I was not crazy about was that unless you are a kid in the club, you can't use the elevator up to the club and must climb about 4 sets of stairs to get there! My grandson, however, loved that. Much has been written about the cabins, so I will not repeat that here. We were in cabin 9652 which opens on the elevator foyer, but we never heard any noise or clamour. It was very convenient to aft restaurants for sure, but a long walk to the Walt Disney Theater. So I loved the pumpkin tree and the swags in the main lobby, but did wish there were way more decorations. I would have liked to see some in the dining rooms for sure. Halloween trees perhaps. There were some window decals– pumpkin faces and spider webs– in main areas. But it would have been fun to see more done in the decoration department. The first night there was the introduction to the pumpkin tree when everyone got his pumpkin “seed.” A little spooky music, a little story telling. It was pleasant. We then went to the Sing and Scream 4D presentation of Nightmare Before Christmas. That was lots of fun though sparsely attended, probably because it is not on til 10:30. “Snow” fell at appropriate times and there were other effects as well, all of which culminated in Sally and Jack rising from the stage. At the end of the show “Jack” faces rained down on the audience. Disney knows its audience, and the children do love to pick up whatever streamers/leaves/discs/Mickey faces fall down. Sally and Jack posed for pictures– the line was very short– and the pictures, neat. During our day at sea the boys spent much time in water activities: the pool, the Aquaduck, the Aqualab. It is amazing that Disney has something for each age group in his area, beginning with a spray park for the littlest people, progressing to two different children’s pools, the Aquaduck which is great for all ages, the Aqualab behind it which offers various older spray park features, the Mickey Slide– something for everyone. And you can grab some pizza close by. I can’t say much for the pizza though. Our itinerary changed when our cruise was shortened by a day, so our previous choices were cancelled and we had to stand in line for quite a while to add new ones. I wonder even more now why people don’t book on line! We decided to go to Xcaret from Cozumel. My husband and I had been twice before but our grandsons had not. We thought long and hard about the hydrofoil ride, which we knew from experience, was extremely bumpy (to say the least). You actually come up out of your chair. The kids felt a little queasy at the end but did ok. By the time we got to Xcaret we had only 4 hours to see it in. This is nowhere near enough time, especially when you factor in lunch and the long walk back to the bus. Xcaret is a wonderful place to visit, so that’s a shame. The price from Disney is about $30 more than from other lines, so bear that in mind. You do get a $9 lunch credit with that, but you can only use that credit in one restaurant and it is at the farthest point from the entrance. Quite lovely, though, on the ocean with a nice breeze. But the food was pretty dreadful. If you choose to swim the underground river there, it will take most of your time. We had not gone there with the guide, and as we were finishing lunch, they were just coming in, having just completed the swim over 2 hours into the visit. There is some very nice shopping at Xcaret. You can buy just about anything there from clothing items to mugs and traditional souvenirs to pottery, swim items, Day of the Dead items, and so forth. The prices are reasonable. We next went to Grand Cayman, an island I don’t care for. But since the boys were with us, it was fine. We took the turtle farm/dolphin encounter excursion and enjoyed it though it was quite rushed. We had just a half hour at the turtle farm. Be aware if you go, that you do NOT have to stand in the line at the first baby turtle tank. They only have you do that to take a very expensive picture of you with a turtle. Go behind that tank and find shallow tanks where you can actually get in with the turtles and pick them up. The boys enjoyed that. If you do stand in line, you may be late in meeting up with the others on the tour. It will take up all your time. As it was, there was almost no time left. I barely managed to buy a few postcards. Then you walk across the street to the Dolphin Encounter. It is well-organized. We did not choose the tour in which you are pushed by a dolphin. We chose the less expensive one and it was more than enough interaction with the dolphins. You are in the water a half hour or so. They take 8 or 10 photos of you in different poses with the dolphin. You get to touch it, get splashed by it, etc. Then you are shown the pictures which may give you cardiac arrest. The cost of one picture is $38. The cost for the entire package for multiple people is $140. So clearly, if you are going to buy 3 pictures minimum, you may as well get the package, which we did. And the pictures were very good. They do make you wait a while to get them on a CD which may be why you are done a good 40-50 minutes before the bus arrives. Time we could have used at the turtle farm. Clearly, the priority is to sell the pictures. We also stopped at beautiful Castaway Cay where we snorkeled and saw quite a few fish. Everyone knows about the Cay, so I won’t go into it. The nicest time on the cruise was Halloween party night. That was just great. Such fun seeing literally everyone in some costume, even if they just had Halloween shirts on. The kids went trick-or-treating on 3 decks. There were games for the little one. The whole Pumpkin tree ceremony which was neat. All the pumpkins lit up. Dancing. Creepy songs like Ghost Busters. Just so much fun. We also were given a small spider cake to share at each table. Pirate night is always a riot. Most people dressed up for that, too. Not as many danced at the party as I have seen before. Half the deck was just people seated but everyone was having fun anyway. At dinner they told large plastic pirate mugs with a skull on one side and pirate Mickey on the other. The bottom of the cup was full of blinking colored lights and came filled with a smoothie. Naturally, the boys had to have them, as well as the Halloween Zero’s dog house full of popcorn, and a BB8 full of coke from the theater. I have to admit though that I bought the poisoned apple with a can of coke in it which now holds pride of place in my Halloween decorations at home. Anyone who has sailed with Disney and children knows the cruise is not for relaxing. We felt we were in a marathon! But it was great. We saw Aladdin, which was just wonderful and creatively produced; Wishes; and Believe, which we've seen twice before. Honestly, Wishes was too close to Believe in content and theme. It was just three kids going around instead of the dad. A couple small irritations, though the first is across all cruise lines– why is the food always cold or lukewarm????? The second complaint– the Fantasy shimmies quite a lot in the aft cabins. I have no idea why. It didn’t do it all the days, but when it did, it was very annoying. My biggest complaint was the quality of the very expensive pictures. I was appalled by the prints and was glad I was getting digital which I could adjust myself. The skin tones on the people in the prints were an odd pinky orange and in some pictures it looked like the picture was taken against a green screen. Very odd. As far as the digital pictures went, everyone of them needed the contrast and intensity altered. Most were washed out. Also a bit “soft.” I was surprised by this. Great service all around, super towel animals, a very nice silver club beach bag as a gift, easy-peasy disembarkation. Why can’t all lines do that as well as Disney? You can’t beat Disney. Read Less
Sail Date October 2016
Our waiters were great. The food at dinner was ok it just didn't have enough flavor to it. It was a little slow getting our food, and I wish we had the earlier dining. I would suggest ordering your desert the same time as our meal ... Read More
Our waiters were great. The food at dinner was ok it just didn't have enough flavor to it. It was a little slow getting our food, and I wish we had the earlier dining. I would suggest ordering your desert the same time as our meal this way it could come out faster. We missed a few shows due to having a later dinner and with it being a little slow. I wish they didn't play movies all day at the pool, as my son loves movies so all he wanted to do was sit in the pool all day. I wish they would have some entertainment at the pool like other cruises. A different location for the adult pool would have been nice, as after 3 the pool was in the Shade. I wish the kids club took the kids to do more sport stuff or other activities during the day outside the actual room. My son who is 10 was kinda bored doing the kids club. It was a great cruise Read Less
Sail Date October 2016
We have been on previous Disney Cruises, and this trip did not disappoint. We traveled during Hurricane Matthew. While DCL was not responsible for the beautiful weather we had, the captain and his staff were responsible for the ... Read More
We have been on previous Disney Cruises, and this trip did not disappoint. We traveled during Hurricane Matthew. While DCL was not responsible for the beautiful weather we had, the captain and his staff were responsible for the safety of everyone onboard, and throughout the duration of our 7-night (turned 8-night) sailing, he kept us up-to-date and informed about Hurricane Matthew and its potential effect on our plans. We were never impacted by the hurricane. Aside from the regular communication updates from the DCL crew, we wouldn't have known there was a hurricane happening in the Caribbean at all. The storm, however, cause our route to be altered. We were unable to visit Castaway Cay in the Bahamas, and our arrival to Port Canaveral was delayed one day because Florida authorities closed Canaveral to all ship activity for one day. Thus, our 7-day cruise turned into an 8-day cruise with a bonus day in Cozumel! SWEET! Once we knew that our route would be altered and our return trip delayed, the DCL team went right to work accommodating guests with phone calls and internet service to change travel plans and contact loved ones. We were all impressed by their professionalism, good spirits, constant flow of information, and in particular, Captain Fabian’s willingness to stop and speak with guests, pose for a photo, or simply just smile as he walked around the ship. With all of his responsibilities, he was still a very visible and calming presence for everyone. The crew handled the delay in a positive fashion and continued to serve us quite well, even though we learned toward the end that some would be finishing their contracts at the end of the sailing and were probably very anxious for some rest and time with family. Great sailing, wonderful ship. Disney Cruises never disappoint! Alisha Read Less
Sail Date October 2016
One word, "WOW." I've been on other cruises before, and Disney is the BEST. Here are the pros and cons: PROS 1) The service is awesome. They treat you as if you are a ROCK STAR! 2) The shows are amazing - there ... Read More
One word, "WOW." I've been on other cruises before, and Disney is the BEST. Here are the pros and cons: PROS 1) The service is awesome. They treat you as if you are a ROCK STAR! 2) The shows are amazing - there were plenty to choose from. 3) They do a great job of making it fun for adults. 4) Surprisingly, there were plenty of couples celebrating anniversaries. 5) Loved the adult only sections, bars and lounges. 6) The Food was some of the best my wife and I ever had (Palo and room service especially). 7) lots to do on the ship. There were tons of activities and games. 8) The excursions are welled planned. 9) There were couples who left they kids at home. 10) It was an experience of a life time. CONS 1) Maybe, overall cost. There are cruise lines that cost significantly less. 2) If you are not a Disney fan then you may not appreciate this cruise. 3) If you are looking for a "college party" then you're better off going with another cruise line. Overall, It really depends on what you're looking for. If you want high quality and service, then Disney is for you. If those things are not a big deal then why spend the extra money. I hope this helps! Mikkel Read Less
Sail Date October 2016
This was our first cruise so I am going to try and include everything that we wished we would have known in an attempt to help other first timers. So here goes, in order of importance: Complete and submit your on line registration as ... Read More
This was our first cruise so I am going to try and include everything that we wished we would have known in an attempt to help other first timers. So here goes, in order of importance: Complete and submit your on line registration as soon as possible !! You will avoid the disappointment of events being filled and no choice in seated dining or embarkation time. If you get stuck with a later embarking time, stick with it !! We stayed at Residence Inn the evening before and they insisted that if we took the 1000am shuttle we would get on earlier than our assigned 1215 time. Not true, we were caught in the throng of the early crowd and then sat and waited...and waited !! Couldn't help but chuckle when the later group came cruising in at noon and waited about a half an hour. Your bags are not going to arrive at your room until 330 or later anyway. During that time I would strongly advise that instead of going straight to the pool, you instead research the ship and the deck plans so that you don't waste time trying to find the hot spots during your cruise. Dining: Animators Palate was our favorite. Food was great and I swear the adults were just as excited to see their drawings come to life as the kids were. Royal Court is a lovely setting but our food was cold both times during our rotation. Enchanted Garden was the same ! We had the 815 seating which was quite late for our 4 year old but breakfast at Cabanas was wonderful and the favorites at Flo's cafe during the day plus the ice cram station kept all of us satisfied until dinner. Our servers were Frano and Salva and they were wonderful, did everything possible to make our dining experiences most pleasurable. We were seated with a super nice family who also had a 4 year old and they became fast friends by the end of the cruise. Once on board my daughter and son in law were able to get reservations at Palo even though on line had said nothing was available, they were very impressed and had a wonderful date night !! Spa: I treated my daughter and son in law to a couples massage and both said it was probably the best they'd had. Deck Parties : Pirate Night and Mickey's Masquerade were a blast. I was really blown away by how involved all the adults are. Definitely bring your camera !! Pools: Yes, the children's pools are small but I can certainly understand why. With that many children under your watch at any given time, the life guards have their hands full ! There are plenty of areas for children to enjoy water activities and the Aqua Duck is a huge draw. Lines tend to be smaller early during the day and late afternoon, it is a must do, at least once ! There seemed to be plenty of adult only areas as well and not once did we see kids running around in these areas. Satellite Falls is a must ! Excursions: We booked a Jost Van Dyke/ Sandy Spit trip through Foxy's !! Dave and Sean were our guides and did not miss a beat in making this a top notch memory !! They were standing at the bottom of the gangway waiting for us and took us to Sandy Spit first, a second snorkeling spot, over to meet Foxy and then to Soggy Dollar where Dave swam with our granddaughter while we had lunch. They had snorkel gear, life vests and cold drinks on board. Would do this excursion in a heartbeat as not only they were safety conscience, they also seemed to genuinely want to show us a good time !! And they did !! Kids Club: Disappointment !! Our granddaughter loves being with other kids but she was not happy in the kids club. It seems they do a lot of activities with the older kids such as dodge ball. Their 3-12 range is much too broad and needs to be revised. A couple of times smaller children were run into or purposely pushed out of the way by older kids. The crew running the club was probably the least friendly on the cruise. Other children seemed to enjoy it so it's possible she had a bad experience on the first day which ruined it for the entire trip or there was a shortage of kids her age. Misc: Family Dance time is a hoot and definitely worth attending ! Our granddaughter met up with little friends each night and they danced up a storm. The entertainment that follows is varied each night and is a nice venue for some down time. Character Greets : Characters are everywhere all the time !! Great photo opportunities are around every corner. Your daily Personal Navigator is delivered to your room each evening and will tell you of all the activities and character greeting areas for the next day. It will become your bible !! Even though there will be a ship photographer at some of the greetings they don't seem to mind if you are snapping away with your own camera or phone at the same time. Gratuities: This seems to be a point of confusion for many so here goes ! We chose to pre pay. You will find the suggested amount in your cruise material. For our family it was $420. If you booked yourself you can call Disney directly to pre pay. If you booked through a TA they must contact Disney to pre pay with your credit card. On Thursday, along with your Personal Navigator, you will find 4 envelopes along with a green perforated sheet separated into 4 segments, 3 are for your Servers and 1 will be for your stateroom host. It is a receipt for your pre payment and you simply separate and put each one in the corresponding envelope as a tip for their exemplary service and shows the amount of the tip. We chose to add extra money in each envelope and presented them to our servers Friday evening and to our stateroom host, Alston, on Saturday morning. If you do it ahead of time it's one less thing to have to budget later on. I can't imagine that you would want to tip less than what is recommended as we were astounded by the level of service. Beverages: We carried on the limit for wine and were over the limit with one 6 pack of beer but kept everything out in the open and did not try to conceal anything. We were ready for them to confiscate the beer but not a word was said !! Know the whereabouts of your drink station !! Always free whereas sodas, water etc will cost you if you order from the bar or wait staff !! Bring bottled water with you and save those bottles so you can refill them. There was a drink station open in Cabanas at all hours so you could refill with water and refrigerate. Communication onboard: Download the Disney Cruise app on your phone. Once on board you will be able to communicate phone to phone...a necessity so you know where to find your family !! I think that just about does it !! I hope there will be some info that will be helpful !! In closing I just want to say how sorry I am for all those whose travels were cancelled due to Hurricane Matthew. He kept us from St Thomas and we were certainly disappointed but there were just too many other highlights and lasting memories for us to be distraught !! Maybe next time !! One more thing. This is a Disney cruise so be ready for long lines and lots of people that cut in front of you to get the best photo ops. Saving chairs is also annoying so unless you're going to actually use the chair, don't throw personal belongings on it with no intention of ever using it and only want to "save" it !! Oh yes, Castaway Cay !! This is kind of a "free" day !! No need to rush off the ship. We really couldn't do much because out granddaughter didn't meet the 5 year old age requirement but enjoyed the sand and water and a delicious BBQ. There are plenty of shaded umbrella areas and hammocks scattered throughout. My daughter and I found a couple cute beach attire shops as well. If you want to take an uninterrupted nap while watching the world go by snag one of the deck chairs on level 4. Heaven !! Happy sailing and Bon voyage !! Read Less
Sail Date September 2016
In Septermber 27 of us boarded the Disney Fantasy. We all had a wonderful experience the oldest person was 74 to the youngest of age 4. The ship is beautiful and kept very clean. The service was exceptional, this was mine and my ... Read More
In Septermber 27 of us boarded the Disney Fantasy. We all had a wonderful experience the oldest person was 74 to the youngest of age 4. The ship is beautiful and kept very clean. The service was exceptional, this was mine and my husbands 8th cruise. We had others that have cruised before with Princess and Carnival and they also said that Disney did an awesome job. Our servers were wonderful and with a group our size we took up several tables 1 full section for 1 service pair and then 1 table with a differant service team. They worked together to allow us to rotate within our groups so that we could spend time with each other. The layout of the activities and the ship allowed us to have time together and time as adults or kids only. There is so much to do if you are willing to step out and try things that you might not think as fun just by looking at the listing. We did Bingo, which I thought would be boring the first time, only to return to several more games as it was extremely fun. There again credit to the wonderful cruise staff. The rooms have a lot of storage and the split bath was great. All 10 of our rooms were pretty much all in a row and all but one room had the same room steward. He did an amazing job and even a camera that got left in a room (fell down in the sofa sleeper) was turned in an sent postage paid to me. Was so grateful to the honesty of or room attendent. We had no idea where the camera was lost, so it could have easliy been tucked in someones pocket never to be returned. So grateful to have the pictures, as this camera was being passed around to all 27. We had 6 rooms rebook for next year, another group trip is in the works to be planed for 2019. Great Job Disney! Read Less
Sail Date September 2016
We took our almost 5 year old on the Disney Fantasy, and what an amazing experience! Embarkation was so easy. We spent the night at a hotel near the port, and arrived at the port around 10:30. We walked straight through to the desk ... Read More
We took our almost 5 year old on the Disney Fantasy, and what an amazing experience! Embarkation was so easy. We spent the night at a hotel near the port, and arrived at the port around 10:30. We walked straight through to the desk cast member and were given our Key to the World cards, our pictures were taken, and we were given a map of the ship and our boarding group number (we were in group 9). We had just enough time to meet Minnie Mouse and take a photo, then they called our number. Our cabin was a regular balcony cabin, but larger than on other cruise ships. We loved the split bath, what a God send. Rudolph was our cabin steward, and he was great. He kept everything clean and tidy. He even surprised our granddaughter with Disney princess sheets for her bed! Lets talk about food..... Wow!!! The food was amazing. If there was something that didn't sound good to you, trust me, keep looking because there will be something there you will love. We even had dinner at Palo one night. We were catered to and doted over the whole time. Great experience. Our granddaughter loved the kids club! She would rather be there than anywhere I think. She had so much fun, we had a hard time getting her to leave. One thing that really bothered us..... We had our granddaughter measured at the doctor's office (without her shoes) to be sure she would be tall enough for the AquaDuck. The doctor measured her at 43". But when we arrived, they said she didn't measure up the 42" height requirement. She was so disappointed. So don't get the kids' hopes up about riding until you get there and are absolutely sure they is tall enough to the cruise's standards. This was an absolutely amazing vacation. I would definitely take the grandkids again, but not sure I would go as just a couple. We are complete Disney freaks, and loved the idea of the cruise, but it's really hard to get away for adult only time (even in the adult only area). Read Less
Sail Date September 2016
I am a lifelong Disney fan, so I had great expectations for my first Disney cruise, My wife & I, both in our mid-50's, thought it would be similar to a land vacation at Disney- first class accommodations, fine dining, Broadway ... Read More
I am a lifelong Disney fan, so I had great expectations for my first Disney cruise, My wife & I, both in our mid-50's, thought it would be similar to a land vacation at Disney- first class accommodations, fine dining, Broadway calibre shows, etc with the added nuance of a cruise. I think if I hadn't had my Disney blinders on, I could've foreseen the problems and not made such an expensive mistake as I did with this cruise. I am not a fan of traditional dining venues. I don't like having to show up en-mass at a set time and then spend my dinner bantering with strangers. I know I'm supposed to form lifelong bonds with these people, but, frankly, I just want to have a quiet meal with my wife, discussing topics relevant to us. at a pace we determine. Instead, it's two hours of small talk every night in a loud room, overrun with children, watching waitstaff hustle and bustle as all the tables are served in unison. I simply hated it. By the middle of the cruise, I was dreading the dinner hour. Disney needs to incorporate free-style dining, like all the other major cruise lines. Adults simply don't care about Crush the Turtle if it means they have to be served dinner barracks-style. The production shows were excellent and clearly appealed to young and old alike. But, the ventriloquist, comedian, and magician were geared for children. I simply couldn't sit thru it. Not Disney's fault. Like the dinner shows/venues, it was a constant reminder that I was on-board a kiddie ship. Our balcony cabin was comfortable, though the veranda was a tad small. The split bathroom was a welcome feature, especially the tub/shower combo. We went to Palo and Remy's for dinner. I rate Palo as forgettable at best. Nothing special. Remy's, however, served one of the best meals I've ever had. Though I spent an extra $250+ on the meal, it was a truly magical dining experience, just the sort of moment I had hoped Disney could conjure up. Too bad it was our last night. I could prattle on and on, but I'll just sum things up. If you're a couple travelling without kids, choose another cruise line. Do you really think Disney is going to deliver an adult oriented cruise experience with thousands of kids aboard? I guess I deluded myself into believing it possible. One week aboard the Fantasy proved otherwise. That said, if you've got children/grandchildren in tow, then book a 3 or 4 night Disney cruise. I believe you will all enjoy it immensely. This is what Disney does best. Just don't be a dope like me and think that a vacation geared toward 6 year olds is gonna work for a 55 year-old. Read Less
Sail Date September 2016
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.3
Entertainment 5.0 4.5
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.0
Rates 4.0 4.0

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