443 Disney Fantasy Cruise Reviews

Stayed in concierge twice, first time on Magic, this was our second. On the Fantasy there were some noticeable improvements but also minuses: Embarkment: very smooth, we were on the ship within 15 minutes Concierge Lounge/Concierge ... Read More
Stayed in concierge twice, first time on Magic, this was our second. On the Fantasy there were some noticeable improvements but also minuses: Embarkment: very smooth, we were on the ship within 15 minutes Concierge Lounge/Concierge Service: It took about 20 minutes before anyone acknowledged our presence and then they said they were busy and "other staff" were helping out (non-concierge staff). We were eventually greeted by a very friendly staff member "Vesna"- sadly we didn't see her again for the rest of the cruise. Aside from getting a guaranteed reservation opening for a Cabana on Castaway cay and maybe priority boarding and disembarkment as well as wine during designated pre-dinner hours, we felt zero benefits from this service. Our room cost over $3k USD more than the average room. There was also a "private" ie. you and the rest of the concierge guests character meet, but we didn't use this because my son was too young. At Castaway cay: concierge guests NEVER visited our cabana, on Magic, we had Andy and he was absolutely fabulous and we always felt like we were part of the party and a small family. No such luck this time around. Concierge staff seemed pre-occupied and conversations were very shallow and disinterested. We miss Andy! Finally, the concierge lounge is not prepared to house younge children. Did not see booster or high chair, crayons/colouring books or anything of this nature. It was hard to keep our son in there for more than 5 minutes. Also on the Magic we had daily room surprises "treats" etc. On the fanstasy ZERO. Absolutely no deliveries of treats etc. just the usual chocolates before bed like the rest of guests. Finally ZERO personalized engagement within the lounge, except for using our names in "hellos" when we entered the concierge lounge. No assistance with listing any possible benefits available at castaway cay ie. free rentals with Cabana, we had to ask to know this, and by then it was too late. Generally with 1 exception most of the staff in the lounge didn't look like they wanted to be there, or they were pationate about their work. It was a real let down. No interest in getting to know us or our preferences or offering any type of assistance with any part of our trip to make life easier. ie. room deliveries of any sort, assistance when our son was sick. No laundry on concierge level you will be waiting in line with everyone else on the lower levels. Food/Dining: we found the food to be good in the rotational dining restaurants. We found Cabanas food to be good but the area is loud and very crowded at times, makes dining with small children exponentially more stressfull.Our head sever "Toto" made every meal extra special! Pool areas: crowded (kids like sardines in a can), line up for aquaduck was over 30 min even in the pre-noon hours. Slide experience was not worth the wait. However, towels were readily available, chairs were not. Lots of chair saving going on. There were chairs available on the decks above the pool however. Laundry: machines are from the 80s and you have to run all of them through 2x to get them clean or dry. If you travel on the Fantasy, don't bother with laundry unless its an absolute emergency. The Magic is an older ship and has brand new modern equipment that works. The Fantasy had broken machines and everyone i encountered (including myself) had issues getting them started and understanding basic operation. Very annoying. Staff (room steward, dining etc): very friendly and helpful staff, no matter which deck, even service technicians on lower levels or anyone else you pass in the hallways. Absolutely superb attention to detail even in the Spa. Entertainment: we didn't attend the shows as we were with our son and most were after his bedtime. For some reason the shows did not replay on the in room tv's like on the magic so we missed them all. Sail away party was cut short due to rain, but no characters came out and no streamers were given to guests. Pirate party was a let-down compared to magic. No Mickey flying between smoke stacks, short fireworks and generally limited guest engagement. Was also postponed 1 night due to rain. Disembarkment: a bit busy and chaotic, zero concierge benefits there aside from elevator bypass to lower level to exit ship without having to stop on each level. Had to load up our luggage ourselves and bring it over ot the Disney Express Bus transfer to the airport. What is the point of booking a disney transfer if you have to haul your own luggage again through the port and onto the bus (even after you pass security) there is zero assistance. Not good if travelling with young children Disney Transfer: good and prompt but the videos and various cartoon clips played are loud and highly annoying especially the "BLAM"one. Same cartoons on the way to the trip and at disembarkment made it that much more annoying and tacky. Overall may not consider the service again, probably cheaper to hire a driver instead. Read Less
Sail Date September 2017
To start things off, this sailing was not a Star Wars cruise as stated in the itinerary. This was a Halloween on the High Seas cruise. My hubby and I were traveling alone on this cruise...no kids. I am a huge Disney fan and this was ... Read More
To start things off, this sailing was not a Star Wars cruise as stated in the itinerary. This was a Halloween on the High Seas cruise. My hubby and I were traveling alone on this cruise...no kids. I am a huge Disney fan and this was our first DCL cruise, but we are not new to cruising. This was our 16th cruise. Everyone I spoke with reassured me that I would never want to sail any other cruise line after this, but that's not how neither my husband nor I felt after a few days on the ship. Embarkation was easy. My hubby and I arrived at the terminal via DCL bus transfer from MCO. It took less than 30 minutes from the time we arrived at the port until we were on the ship. When we boarded the ship, we were allowed to go directly to our cabin because the sailing prior to ours was cancelled due to Hurricane Irma. We stayed in Cabin 6502 which was a spacious room overlooking the bow of the ship and this cabin has the split bathroom set up. Access from this room to the forward elevators and stairs was easy and the laundromat was visible from our cabin's door. This is a beautiful ship and cleanliness is a priority. Our cabin steward when we boarded was Phillip, but we never saw him after Monday. Not sure what happened to him because we were given 3 different answers from 3 different stewards when he inquired about him. I think some other stewards were assigned to our cabin but they did not do the same quality job that Phillip had done. I had to call housekeeping services one day because for 2 days there were no toiletries left in our room. After calling, toiletries were delivered. Meals in the main dining rooms were tasteless and nothing to brag about. I heard so many praises from people about the amazing meals before I booked the cruise, but that is not what was found during the cruise. The best meal that my hubby and I ate was in Cabanas (buffet area) at dinner time. The meal was a freshly cooked New York Strip for me and a Ribeye for my hubby both of which were cooked after we ordered them. Service in the MDR's and Cabanas was very good, but nothing more than we have experienced on other cruise lines. We visited the ports of Cozumel, Mexico, Georgetown, Grand Cayman, Falmouth, Jamaica and Castaway Cay, Bahamas. My hubby and I have visited all the ports except for Castaway Cay on several other occasions. We were back on ship early while docked in Cozumel and Falmouth. The activities on ship for adults during port days were pitiful. In fact, during one of those days, the only thing available for 5 hours was going to the movie theater or watching a movie from the kids' pool. Prior to the cruise I was reassured by numerous people that had sailed on DCL that there was plenty to do for adults, but I found that to be untrue. The ship did have an adults only area on 2 decks of the ship and I did enjoy that on occasion, but sitting on the deck was not my idea of an activity. Castaway Cay was probably the nicest private island that my husband and I have ever visited and the adults only area on Castaway was beautiful. Wishes, Aladdin and Dreams in the big theater were very good productions. There was a magician that did a couple of shows and a hypnotist too. There shows were quite good too. Disembarkation was easy. My hubby and I ate breakfast in Cabanas but we had to ask the server at dinner the evening prior to disembarkation if Cabanas would be open. DCL was encouraging folks to attend breakfast in the dining room that they had eaten dinner in the night before but Cabanas was never mentioned. Over all, I was really disappointed by this cruise. My expectations were quite high because of all the hoopla that others had raved about to me. For the price of this cruise, I could have taken 2 cruises on other cruise lines and had the same, if not better, experience. My hubby and I have no plans to sail with DCL again. Read Less
Sail Date September 2017
What a fantastic cruise! Embarkation and debarkation went smoothly. The ship itself was wonderful inside and out. We had a deluxe family oceanview room with a verandah and was very happy with it. The split bathroom was helpful when we got ... Read More
What a fantastic cruise! Embarkation and debarkation went smoothly. The ship itself was wonderful inside and out. We had a deluxe family oceanview room with a verandah and was very happy with it. The split bathroom was helpful when we got ready for the day and for dinner. We had a shower/tub and it was a decent size for a cruise stateroom. Dining was awesome - our server and assistant server were very attentive and efficient. I am a vegetarian and had no problems finding something to eat at every meal. The evening shows were one of my favorite things about the cruise - such wonderful Broadway-style shows. We had fun playing trivia and a couple games of Bingo, as well as other activities on the ship - there were plenty of activities to keep us occupied. The service was top-notch - stateroom host, Guest Services, dining staff, etc. We were very happy with our port adventures (excursions). We traveled as a couple and had a very fun-filled cruise. We will definitely sail with the Fantasy again. Read Less
Sail Date September 2017
We loved this cruise! The kids club was the highlight. My son is still taking about the fun. There are so many activities from cooking class to live shows and sing and dance alongs. Disney really had this down to a science. The ... Read More
We loved this cruise! The kids club was the highlight. My son is still taking about the fun. There are so many activities from cooking class to live shows and sing and dance alongs. Disney really had this down to a science. The staff was caring, the food was great and they were very thoughtful to seat us with other single parents so we can make friends. The Cay Island was a big treat. My kid loved the ocean and it was all so organized. Even though the boat was sold out, it never felt crowded and the service was superb. The only complaint is there isn't enough for grown ups. There should be a casino and art auction, bingo and other activities the bigger ships offer, why not? But, because I am all about my kid, I still enjoyed it all. Will definitely cruise again with Disney when we can afford to! Read Less
Sail Date August 2017
I Love Disney. They do everything first class. I been on my different cruise lines and no one can beat there service, food or ships. We disembark off the ship in 5 minutes. We walked off the ship, our luggage was there and we went through ... Read More
I Love Disney. They do everything first class. I been on my different cruise lines and no one can beat there service, food or ships. We disembark off the ship in 5 minutes. We walked off the ship, our luggage was there and we went through customs and out the door we went. There private island castaway cay is the best. It is like paradise. The family I was with we never saw there children during the days at sea. They loved Disney's kids club. My husband and I do not have children and we stay in all the adult only areas. The children on the ship do not bother us. Sometimes you don't even realize all those children are on the boat. My husbands best part of the cruise is the food. They have the best buffet than any other cruise line. We have never seen so much seafood on a ships. We are going again in 2 years. Read Less
Sail Date August 2017
We've already been to Disney so we wanted to do something different. Checked with our travel agent and found the Disney cruise on the Fantasy lined up with your desired dates. We booked it and counted the days. The magic express ... Read More
We've already been to Disney so we wanted to do something different. Checked with our travel agent and found the Disney cruise on the Fantasy lined up with your desired dates. We booked it and counted the days. The magic express was seamless and we didn’t wait long. Check it and the port was also much quicker than I expected. Once we were on board we marveled at the beauty of how the ship was decorated. We made our way up to Cabana’s to have lunch and then down to our room. I always say a company is defined by how they solve problems, not the problems you run into. My luggage was lost and guest services was able to help me track it down. I was very happy to not have to lose my stuff. They also helped me rent a tux for formal night and helped me find the laundry services to wash my clothes. I highly recommend packing changes of clothes in your carry on and mixing clothes between suitcases. Some highlights were Carlos and Grace for dining, Mario taking care of out stateroom and our table-mates who we now consider friends. The ship was well-kept and there was so much to do for everyone. This was my kidlet’s first cruise and Edge became the place to be all day every day with the exception of excursion days. Castaway Cay was one of the best days because it was just a chill beach day. The food was exquisite and my waistline can validate that. If I were to note a few things to improve, it would be to not have the good movies playing during dinners or the theater shows. I also think they should do a bit more character appearances. The line up was pretty long and characters weren’t out for any significant amount of time. Read Less
Sail Date August 2017
This was our second time on the Disney Fantasy and our second cruise. The first time was a 3-night cruise, and we had so much fun we booked a 7-night cruise. We were definitely not disappointed. From the minute you get to port and check ... Read More
This was our second time on the Disney Fantasy and our second cruise. The first time was a 3-night cruise, and we had so much fun we booked a 7-night cruise. We were definitely not disappointed. From the minute you get to port and check in, to our cabin, food, service, entertainment, we were never disappointed. We made dinner reservations at Remy and highly recommend it if you feel like splurging and having a nice, romantic dinner. The service and food was to die for. The chef for Remy owns a Michelin 3-star restaurant, and you could definitely tell. My husband and I have dined at some fine restaurants before, but Remy was by far the best. Our children, ages 7 and 11, enjoyed the kids areas and we loved knowing that they were completely entertained while we lounged outside or were off doing our own thing. They had many activities scheduled throughout the day. We also did our own thing at each port. We booked a private excursion to The Baths while in Tortola, and had the best time with Adventure Charters BVI. While in St. Thomas, we just got off the boat and asked for a taxi and his recommendation for a nice beach. He took us to Coki Point. It was perfect for snorkeling and lounging. Read Less
Sail Date July 2017
This cruise was a family reunion with 24 of us sailing in memory of my mother in law. We had first time cruisers, seniors, teenagers, young adults and children. We joined a FB Disney group to learn what would could about the ship and the ... Read More
This cruise was a family reunion with 24 of us sailing in memory of my mother in law. We had first time cruisers, seniors, teenagers, young adults and children. We joined a FB Disney group to learn what would could about the ship and the Disney experience. We were so excited and our expectations were so high. Unfortunately, it did not deliver what we expected. The food was just cruise food, nothing exceptional. Palo was good but not great. The didning experience itself was rushed every night. We were told by our servers to arrive promptly at 5:45, we had 2 servers for 24 people. At 7:30 the bright lights were turned on overhead telling you to finish up and get out. Now they have you where they want you because there is no other place to eat. They do not do a dinner buffet. They serve a sit down up,in the buffet area with the same menu as the dining rooms. Having portraits taken is very difficult. Long lines and not many. I will say there were plenty of characters for the children to see. Kids pools very crowded and if you want a seat you must go down very early. I personally felt that the price paid for a Disney cruise was not worth it. I would rather spend it staying at the Polynesian and doing the parks. I have been on much better cruises with the children for much less money. Read Less
Sail Date July 2017
We chose Disney because we heard it was worth the price and the teen clubs were great. We are Disney fans, and went to WDW before the cruise and had a great time there, even with the crowds. We also heard that the private island was the ... Read More
We chose Disney because we heard it was worth the price and the teen clubs were great. We are Disney fans, and went to WDW before the cruise and had a great time there, even with the crowds. We also heard that the private island was the best. We were very disappointed and felt we did not get a great vacation for the price. We've been on quite a few cruises. Pros; The ship is very pretty. There are a lot of staff. Every public bathroom had an attendant. The food was great, (as good as the other cruise lines which is great!). The dining staff was very attentive and appeared to have fewer tables than the other cruise companies. The slide was fun once. Not worth the line more than that. The fireworks were cool. Cons; Before the cruise, we called DCL and asked if we could sign a waiver to get our kids in the same teen club. They advised we could. When we got on the ship, they would not allow us to age up or down. Our kids didn't want to spend a vacation without each other so they had zero time in the clubs. No indoor adult venues with a view. All of the bars were tucked indoors on the back of the ship. No public areas or restaurants had a view of the ocean at all. There was only one hot tub, and it is adult only. The adult hot tub was closed at night. The pools were very crowded when open. The main pool was closed every afternoon and night. The snack bar closed at 10. The private island was the worst one of all the competition. It was extremely crowded, and all of the swimming areas were netted off and closed off with an artificial wall. There is no reef for snorkeling. They make you wear a life vest to go snorkeling. It is very difficult to find any seats on the beach, or at the lunch area. The slides were cool for small kids. The dining rooms were great for kids 7 and younger. It was weird to have a formal night and watch people talk to a cartoon Crush on the wall. It was also strange that they had pirate night on lobster night. The dining menus were much smaller; fewer options than other lines. The ice cream area was closed several times during the day. We had a great time on the islands, but anybody could have taken us there for a whole lot cheaper. We could have gone on a 2-week cruise, with a large suite for the price we paid. The cruise was fine, but It is definitely not worth the price! We've been on every major cruise line, and this one was only average. Read Less
Sail Date July 2017
This was our second Disney cruise but first time on the Fantasy. We chose the itinerary because of the length and the variety of ports and at sea days. We enjoyed having 2 days at sea to take advantage of the ship while also having an ... Read More
This was our second Disney cruise but first time on the Fantasy. We chose the itinerary because of the length and the variety of ports and at sea days. We enjoyed having 2 days at sea to take advantage of the ship while also having an opportunity to visit 3 ports (Cozumel, Grand Cayman and Jamaica) as well as Castaway Cay. Perfect combination for us. We booked shore excursions through Disney at Cozumel and Jamaica and really liked the ruins and chocolate factory tour with a very knowledgeable tour guide named Mimi. Dunns River Falls was quite busy with lots of pressure for tips and to buy things so I wouldn't do it again. We took advantage of and really enjoyed all of the entertainment onboard - especially the big production shows. Our Cruise Director on this sailing was Mike Gibbons and he was a delight - wonderful enthusiasm and great sense of humour. We had several opportunities to speak to him and he was a genuinely fun and engaging man. Service was outstanding on all fronts - in particular our Server (Mario) and Asst Server (Jaithip) were extremely attentive to our needs. Meal options were plentiful and suited our various preferences. We found all crew members to be very friendly and eager to provide assistance. The ship itself is beautiful and is spotless. We will definitely be planning future cruises with Disney and on the Fantasy in particular. Read Less
Sail Date July 2017
We have been on 11 Disney cruises all over the world and this year we decided to take my in laws for my mother in laws 80th birthday, and they had a fantastic time as did all of us. The staff is amazing in every way , the ship is clean , ... Read More
We have been on 11 Disney cruises all over the world and this year we decided to take my in laws for my mother in laws 80th birthday, and they had a fantastic time as did all of us. The staff is amazing in every way , the ship is clean , beautiful something for all ages to do .There were 13 of us and we all did things separately and together you can all go your own way then meet up later which was great. Yes its expensive but for what you get for your money its well worth it. We had dinner one night at Palo the Italian restaurant and Marco our server was so wonderful! The only thing I can say that I think needs to change is the Castaway Race. They had over 500 people take part in race , and the only thing the winner gets is a ribbon just like everyone else. At least give the first three people a t-shirt. They are running in 90 degree temp 3 miles. But honestly its a amazing cruise line and we go over and over again. Read Less
Sail Date June 2017
We have been traveling for the last few year and most have been enjoyable. But, they have been cruises/trips that were physically challenging for seniors. So, since we enjoy Disney cruises, we selected this one. The ship, it's ... Read More
We have been traveling for the last few year and most have been enjoyable. But, they have been cruises/trips that were physically challenging for seniors. So, since we enjoy Disney cruises, we selected this one. The ship, it's compliment(from Capt. Fabian on down) were friendly and always helpful. If someone wasn't pleased with the options and variety of food, then nothing would satisfy them. Everything from picnic-type food to five star dining was available. We rotated our evening dining between three dining room. But, the wait staff moved with you each night. and they offered menu recommendations according to your likeing. The ship caters to all ages. The different age levels of kids each had their own counselors and entertainment areas and pools. Conversely, the adult had their own pool, cabana, hot tub and relaxation areas, for ages 18+. Those younger, were quietly asked to leave those areas. The stateroom service was excellent. The attendant were into the room at least twice each day to freshen it up and if anything was required, they were immediately available. The entertainment on some cruises isn't worth watching. But, the Fantasy Cruise Director, Mike Miller, did an excellent job, with fresh acts/shows everyday. Even though Disney may be more expensive than some cruise line, it comes down to rthe old saying "You get what you paid for". Read Less
Sail Date June 2017
Our cruise was unforgettable- the first trip in years that I didn't come home needing a vacation from my vacation! There is something for everyone on the Fantasy, and Disney does an impeccable job with customer service. It is a well ... Read More
Our cruise was unforgettable- the first trip in years that I didn't come home needing a vacation from my vacation! There is something for everyone on the Fantasy, and Disney does an impeccable job with customer service. It is a well oiled machine from start to finish- amazing food, lines were never long, even days at seas aren't crowded as you would think they would be (e.g., we never had issue getting chairs up at the pool deck). We took time to get to know our crew members, and they were such a great part of our trip! As for outing- Mexico- We had a fabulous time on the Fury Catamaran outing on Monday, May 29th. The crew was exceptional, and we enjoyed spending time with them both on and off the boat. They ensured everyone was having a great time even when we weren't doing the scheduled events. There was snorkeling and a water park area for the kids (and adults!) to slide, jump, you name it. My only suggestion is that the water park time be a bit less so that the snorkel time could be longer. Getting that many people off the boat (some first time snorkelers) took some time, which definitely cut our snorkeling time down drastically. Grand Cayman was the dolphin encounter- this was fabulous, I can't say enough things about this memorable swimming with dolphins encounter. However, be warned, they gouge you on the photo prices and won't allow you to bring your own camera (unless you have a family member who comes but isn't doing the actual event that is. Two pictures for $70 (yep). Jamaica was the shark encounter and Dunns River Falls- this was my favorite port stop- our tour guide was very entertaining, the shark encounter also included seeing rare birds, iguanas, and sting rays. The included buffet was fabulous, we got great pictures (again keep in mind the cost of those is over the top), and the Falls were an amazing experience- not what I had any idea was going to be the case (description sounds as if you can "walk around them at leisure" but you are actually holdings hands with the group and CLIMBING the entire way up- amazing! Castaway Cay is just as you'd imagine a private island- AWESOME! We started with the 5k (I always run Disney races) then enjoyed the entire day on the island frolicking. Great buffet included. We hated ended this 7 night cruise and are already planning our return!!!! However, I still highly recommend this outing for families! :-) Read Less
Sail Date May 2017
This is our second time on the Fantasy, This time with our 2 grandchildren (5, 7) They had the Best time, both stated cruise was better that Walt Disney World and want to do another one! Typical Disney: well organized off and on, lots ... Read More
This is our second time on the Fantasy, This time with our 2 grandchildren (5, 7) They had the Best time, both stated cruise was better that Walt Disney World and want to do another one! Typical Disney: well organized off and on, lots of kids' activities, short wait times for dinner, excellent menu choices for kids and adults. Great shows and excellent service. But our issues: horrible coffee in dining area (every other cruise ship makes decent coffee and I'm not that picky), no bottled water provided for shore excursions, other ships do provide that, noise level in corridors before 7AM and after 10 PM. Flagrant violations of non potty trained children in kids pools; one or both were closed at least one time/day due to "debris" in pool. (once both pools were closed at the same time). Hand washing not enforced in before entering dining rooms -- employees tried but parents and kids just bypassed! Would we do it again, YES! Read Less
Sail Date April 2017
We (myself, my husband, and my 11-year-old daughter) are experienced cruisers who have previously sailed Princess, RCCL, Holland America, Carnival, and most recently, many times with NCL. This was our first experience with DCL, which we ... Read More
We (myself, my husband, and my 11-year-old daughter) are experienced cruisers who have previously sailed Princess, RCCL, Holland America, Carnival, and most recently, many times with NCL. This was our first experience with DCL, which we never really previously considered due to the cost differential between DCL and other lines. The Star Wars Day at Sea was a big lure to try this cruise for us; also, some friends cruised on the Fantasy a couple of years ago and spurred our interest. So, we bit the bullet and tried it while our daughter is still young enough to get into the characters and movies and so forth. We loved this cruise! From the very outset -- from before embarkation, even -- this was a quality operation. From the customized booklet we received about a month before our trip, to disembarkation day, I felt there was plenty of communication from the cruise line. I typically write very long reviews but will try to sum this one up in less words in a few categories: Food/Dining: We were very happy overall with the meals we were served in the main dining rooms, Cabanas, and Flo's Cafe. We did not eat at Palo or Remy; we wanted to enjoy all the "regular" dining experiences first (including both "shows" at Animator's Palate, etc.). I heard one person complaining on board about the food and saying she would only eat at Palo; personally, I think you'd have to be looking for a bad time to not find ANYTHING you might enjoy in the MDR's. I also loved the rotational system, and we had wonderful waitstaff -- Stefan, Jaithip, and Witt were all lovely and helpful and hardworking. Having been on NCL for several years now, with the "Freestyle" cruising, and RCCL which when I was last on it 5 years ago had implemented "Anytime" dining, I have to say that the return to traditional, two-seating dining was like a mini-vacation in a vacation. Not having to plan where or when we were going to eat was GREAT (although maybe I am saying that because I am the one who usually has to do all the planning). Cabanas for breakfast every day had far more seating available than most cruise buffets I have experienced -- we never had trouble finding a seat, and the food overall was very good. Entertainment: DCL wins hands down in this category over any cruise line we have been on in recent years. The stage shows had really high-quality performers -- "Aladdin" was my favorite -- and the juggler/comedian was also very good. The ventriloquist was talented but that's not my thing. The movie offerings onboard were vast (because Disney owns them all!), and while I have NEVER been a person to go on a cruise and "waste" time watching a movie, you couldn't help but want to on the Fantasy because they were "events", like the airing of the new "Beauty and the Beast" live action film, or airing "Rogue One" on Star Wars Day at Sea (more on that later). They even have popcorn and movie candy outside the theaters! (Charge for candy if you must -- but I'm sorry, they should not be charging for popcorn. How about serving small paper sacks instead of gigantic tubs? But that's a quibble. Who needs more food when you have other offerings available for free?) We also loved the movies on "Funnel Vision", the big screen out by the pool. My daughter would go to "swim" but really be bobbing up and down in the pool with a lot of other people watching "Toy Story". Pools: There are two pools on the main Deck 11 area for families -- one very shallow, for wading or sitting, the other deeper, but still really just for "playing" -- not nearly big enough (or empty enough of kids) to actually swim in. But I actually never went in either one because I discovered the Quiet Cove pool, on the same deck but Adults only. There was a lot of shade here (I don't care for lying in the sun), some very comfortable loungers, a nice deep pool (and a couple of shallower sections for sitting/chatting), and two hot tubs. I was always able to get a nice chair here despite there being 4000 people aboard. Kids' Activities: My daughter always loved visiting the kids' club on NCL but was super-excited to be able to go to "Edge" on the Fantasy, which is a tween club (11-13). She was also still eligible for the Oceaneer Club as that goes from ages 3-12, so while she spent most of her time in Edge, she also was able to visit the Oceaneer Club if they were having an activity that she had missed in Edge. (Most activities are offered in each of the kids' clubs at different times throughout the cruise.) This was the first cruise where she was able to sign herself in and out and she loved the freedom. Meanwhile thanks to the DCL app, we could text each other FOR FREE throughout the cruise so mom and dad were always comfortable we knew where she was. Lastly she enjoyed the Midship Detective Agency activity and over the course of the week she completed all three of the mysteries. Of course Disney also had character greetings scheduled at various points throughout the day, every day, but I will say that despite the VAST amount of greetings available, I found the lines ridiculously long for these characters, and my daughter is just old enough that there was almost no one she would want to wait in line that long for. She did attend the (ticketed) Princess greeting and this was far more civilized. I think it would be great if DCL just scheduled ticketed greetings for each stateroom, in which you can meet ALL characters ... and call it a day! I guess I'm saying I don't understand why people felt they needed to have photos taken with pirate Mickey, and Captain Mickey, and regular Mickey. Maybe if less people did multiple photos with the same characters, more passengers would get a chance to experience these greetings. Stateroom: We have been sailing on the Haven on NCL which I guess is more or less equivalent to sailing Concierge on DCL (although without the private pool and restaurant that the Haven offers). However Concierge on DCL seems CRAZY expensive, and in reality I can sail on Haven in NCL for the same price as a balcony on DCL. So, that's what we could afford. I was pleasantly surprised by the amount of storage space -- my big fear going in was we have gotten so used to lots of space in our Haven suites, that we wouldn't have anywhere to put all our stuff. But there was ample closet and drawer space for the three of us, and all our suitcases and carry-on bags stowed easily under the bed, so the room never seemed overly cluttered. Loved the curtain dividing the bed from the sofa bed, so my daughter could go to sleep before we were ready. I wasn't a big fan of the divided bathroom. I have read lots of kudos for this design but for me, personally, I found it a little annoying. If I needed a hairbrush, of course it would be in the OTHER bathroom; then I'd need sunscreen, have to go back to the OTHER one. Maybe it was just bad unpacking on my part but I couldn't find a way to make it make sense. I just wanted everything together. This design probably contributed to the tight squeeze in the hallway entering the cabin, and also meant there were several instances of doors bumping into one another or not being able to get through the hall without closing and reopening doors. But, all in all, the cabin was comfortable enough. Public Rooms: From the entrance into the Atrium, to the decor in the dining rooms (especially the wonderful screens in Animator's Palate), to the funky "Europa" section on Deck 4 aft with O'Gill's Pub (where we loved to play trivia and watch a game), the public rooms and areas were all EXCELLENT. Star Wars Day at Sea: As I said previously, this was one of the reasons we booked the trip, and it was excellent. Lots of people in costumes, plenty of characters about, ticketed "experiences" for each family (our daughter did Jedi Training and we got to "meet" R2-D2 and C-3PO), Star Wars music on the speakers all day, Star Wars-themed menus in the Cafe for lunch and the restaurants at dinner (Bantha Burger, anyone?), and all capped off by a stage show on deck and our second night of fireworks on the cruise (the first being Pirate Night). Not sure what the typical movie showings are during a 7-day cruise but during this trip if you wanted to see all 8 Star Wars feature films, you could have over the course of the week. And the merchandise! It is no surprise to me that Disney knows how to do merchandise, but the shops on board were vast compared to those on NCL. And they were filled with stuff that any Disney or Star Wars or Marvel fan would WANT, as opposed to NCL shops with jewelry or junk. So not surprisingly the shops did a HUGE trade during the week, particularly in Star Wars Day at Sea merchandise, which -- unexpected BONUS! -- was 50% off during our cruise as it was the last SWDAS sailing of the 2017 season. Itinerary: I would love to see a more varied group of itineraries to choose from. The standard "Eastern/Western" Caribbeans do get old. How many times can you find something to do in Cozumel? I never do this but in Jamaica my daughter and I actually stayed onboard while my husband went to play golf. I know DCL offer a Southern itinerary, but it is just a few weeks a year, not a regular thing. Also the only voyages they offer the SWDAS are the Eastern/Western Carib. This was our first visit to Castaway Cay, and from the buildup online I was really looking forward to it, but I was somewhat disappointed. It was GORGEOUS, but the first beach we went to there wasn't a seat to be had -- plenty of shoes and towels were enjoying the shade of all the umbrellas however! We did finally locate an umbrella and some chairs, but either we were missing something, or maybe you really do need to book something "extra" to fully enjoy Castaway Cay. Or maybe we are just not people who can sit on a (not-very-comforable beach chair) for 8 hours straight. Which would be our problem, not DCL's. :-) Summary: Great service, beautiful ship, good menus and food quality, wonderful entertainment. We definitely would do this trip again (and may do it again) if it is financially feasible to do so. It won't be an every year cruise though because of high cost (which more than enough people are willing/able to pay, so I don't blame Disney for charging it!), but I'm OK with sharing my business around a bit! Read Less
Sail Date April 2017
We chose this cruise to coincide with our sons' spring break. This was the first time we were cruising with Disney. Everything was very nice. From the welcome aboard to the dining. The main server at our table (Stipe) went out of ... Read More
We chose this cruise to coincide with our sons' spring break. This was the first time we were cruising with Disney. Everything was very nice. From the welcome aboard to the dining. The main server at our table (Stipe) went out of his way to make sure our boys (8 & 12) were getting something they enjoyed - even if he had to go elsewhere to get it. Our cabin was an interior aft stateroom. It was little cramped, but we kind of expected that. Once the ship picked up speed though, the vibration in that part of the ship was almost unbearable and made sleeping difficult. Entertainment was great especially with the Star Wars day at sea. Food was great. Aquaduct is a must! Ice Cream great. Loved the Disney beer mug option. Beautiful ship and professional, friendly crew. Kids activities were top notch. Even though we felt some of the items were greatly overpriced onboard we were aware of that going in. The only area that I had any complaint about would be a shore excursion we took. Not really in Disney's ballcourt, but nonetheless they advertised it. Part of the excursion was taking us to an all exclusive beach after snorkeling. It was very, very expensive. Kind of felt stuck there until time to go. Eating at Cabana's for breakfast and lunch was great. Never ran out of options. All of the crew were courteous and kind. Our boys loved it. Leaving the ship was painless and easy. Don't know if we would go again on Disney since there isn't much of a price break for repeat guests. Overall we would rate this as a once in a lifetime experience. If someone has the opportunity to go they should. I saw several other guests that were "Castaway Club" members, but never really learned anything about that. Service was top notch - If I inquired about something I found what I was looking for 100%. This was only the 3rd cruise we have taken (1st for boys) and by far it was the best. Read Less
Sail Date March 2017
Family of 4 including 2 kids ages 5 and 16. We had a great cruise on the Fantasy and visited Tortola, St. Thomas, and Castaway Cay. I continue to be very impressed with the cleanliness of the Disney cruise ships and how well everything is ... Read More
Family of 4 including 2 kids ages 5 and 16. We had a great cruise on the Fantasy and visited Tortola, St. Thomas, and Castaway Cay. I continue to be very impressed with the cleanliness of the Disney cruise ships and how well everything is run. We stayed on the 10th floor in room 10568. The room was great and near the midship elevators which we really liked. However, I do not recommend midship 10th floor rooms. The noise was a big pain in the butt. We were essentially directly under the pizza and burger bar and there was a lot of foot traffic. At night the teenagers seemed to spend a lot of time up there running. We also heard them stacking and dragging the chairs each night as they cleaned the deck. I can't really say this is Disney's fault. We learned our lesson and will do more careful research next time. Next time I go I will bring 4 bottles of premium wine and buy the cheaper stuff on board. I made multiple trips to Palo and Remy to buy good wine after we drank our 4 bottles by mid week. Tortola was great. We rented a car at the dock and went exploring on our own with another couple and had a great time. We did not get off the boat at St. Thomas since we were so relaxed. It was a little cool at Castaway Cay this trip so we just went for a long walk and enjoyed our day. The entertainers on the cruise were fantastic. Read Less
Sail Date March 2017
Our family of 8 just returned from a 7-night voyage on the Disney Fantasy. Our group included 2 sets of grandparents, 1 set of parents and 2 little girls ages 7 and almost 5. It was a thrill for my DH and I to see our granddaughters enjoy ... Read More
Our family of 8 just returned from a 7-night voyage on the Disney Fantasy. Our group included 2 sets of grandparents, 1 set of parents and 2 little girls ages 7 and almost 5. It was a thrill for my DH and I to see our granddaughters enjoy the wonder of Disney. We are Elite on Princess, but this was our first Disney cruise. I will focus my thoughts on what the differences between the 2 lines were to me. Embarkation We arrived at our scheduled port arrival time of 11 a.m. I am used to long lines of adults at this early arrival time, but it is even crazier with hundreds of little ones waiting in the lounge area to board the ship. Next time I would come after 12:30 p.m. to avoid this. Dining At night our party of 8 enjoyed our dinner at the assigned dining room. I found the food to be very good and the choices plentiful, similar to Princess. The waiters make every effort to accommodate the children. There were crayons and a little booklet to color and puzzles to solve for them. Their food arrived quickly (almost immediately if you requested it). Keeping in mind Disney is a family cruise line, the noise level in the dining room makes it a totally different experience than a dinner in a Princess dining room (we generally do longer cruises that have very few children). One evening my DH and I went alone to the table-service dinner at Cabanas. This was much quieter and we found it quite enjoyable. Breakfast and lunch offerings were plentiful on each cruise line. I give a thumbs up to Disney for offering fresh shrimp and mussels each day at the buffet. I must give Princess the edge on hours food is available without calling room service or going to an outdoor grill/food court. Stateroom We stayed in stateroom 8677 which is an inside cabin. The room was much nicer than the Princess inside rooms we have had. The bed was far away from the door and had a curtain that could be used to close it off from the sitting area with a full couch. The room stewards on both lines are very efficient and pleasant. On Disney you get a towel animal each night, while on Princess your ice bucket is filled each day. Entertainment The Princess production shows can’t hold a candle to the Disney production shows of Aladdin, Wishes and Believe. We couldn’t believe the Broadway quality of these shows. After seeing these shows I began to understand why the price of this cruise was about double what we usually pay on Princess. We also enjoyed a juggler/comedy act, a game called the Quest and family karaoke. I will say that the nights we didn’t go to the Walt Disney Theatre were not as much fun. We are used to going to several adult activities each night such as a 50’s sock hop, then a short comedy show then a lounge for some music. Characters The characters are everywhere! On Star Wars day I was at the pool when a group of storm troopers arrived! My granddaughters loved posing for pictures with their favorite princesses and other characters. We took many of our own pictures, but did purchase a package of 10 digital professional photos for $149, splitting the cost 3 ways. Pools The family pools and hot tubs along with the pool deck were jammed. The kids didn’t seem to mind, but it was far too crowded for any adults except those supervising children to want to get in the water. The adult only Cove Pool was quite nice when we had a chance to get over there. Oceaneers Club and Oceaneers Lab I’ve never really looked at the Princess kids club, but I can tell you the Oceaneers Club and Lab are really extensive with tons of fun things to see and do. Our little ones had lots of fun the times they attended. In conclusion I would say the Disney line is fantastic for a family cruise, but for a couples vacation my DH and I will definitely return to Princess Cruises. Read Less
Sail Date March 2017
ONLY COMPLAINT: guests that save pool side seats before pools are even open-totally rude cruise guests-made a complaint with guest services!! Hope to see changes in the future. Recommend: We disembark with our luggage-skip looking for ... Read More
ONLY COMPLAINT: guests that save pool side seats before pools are even open-totally rude cruise guests-made a complaint with guest services!! Hope to see changes in the future. Recommend: We disembark with our luggage-skip looking for it in the terminal, go straight to customs. We disembark at our leisure during the second breakfast seating, not crowded in atrium or terminal. Would appreciate seeing different shows, we have seen them all >1time, so we skipped shows this time, which meant spending more time in pools/hot tubs etc. Would appreciate seeing new liquor policy, allow one small bottle of liquor to be carried on allowed in stateroom, in addition to the 2 wine, 1 6 pack allowance. Our kids-ages 8/12/13 all loved their kids activities, the 12yr old would like to see some of the video games that are in Oceaneers club put into the Edge-he loves the Disney Infinity game. Adults had a blast overall, enjoyed the quiet time on boat while at ports. Aqua Duck is the BEST. Can't go wrong with DCL, you totally get what you pay for!! can't wait to go back. Read Less
Sail Date February 2017
We decided to cruise Disney as we were taking our son, his wife and our 5 year old grandson. This is a long post but I want to include everything I can think of. First of all, I need to state that this was our first cruise ever. We ... Read More
We decided to cruise Disney as we were taking our son, his wife and our 5 year old grandson. This is a long post but I want to include everything I can think of. First of all, I need to state that this was our first cruise ever. We concluded that cruising is not our first choice - we love all-inclusive resorts. With that being said, Disney set the bar pretty high and I'm not sure we would ever find the service or the cleanliness on any other ship. They cater to kids for sure - that's what Disney is about - but we as adults also received exemplary service. The SHIP: This ship is beautiful. The grand staircase in the atrium, the décor, lighting, restaurants. The attention to detail is unmet. I think there were 3000 guests and 1400 crew ??. Our stateroom: We were on deck 7 and had two connecting rooms. Our balconies also were connecting which gave us more space so we could all be outside at the same time. We had a double bathroom - one had toilet/sink and the other had shower/tub/sink. Huge plus! The toiletries provided are the good stuff they sell in one of their shops on the ship. Wonderful stuff!! We had plenty of storage. Double closet (separate). There is also storage above the desk area. The bed sits high enough to provide storage for your luggage. We just used our luggage to store our dirty clothing. The drawers close by themselves. Nice! We had the same room steward the entire cruise. He did an awesome job. Constantly refreshing towels and cleaning. Different animals made out of a blanket every night along with Ghirardelli chocolates. Special touches. The adjoining room had a bunk bed above the couch that the steward put down at night for our grandson. He even put Cars themed sheets on the bed for him. Again the special touches. What can I say! Food/Dining: We had the later dining option which worked out great for us. It allowed our grandson to take a late afternoon nap so he was ready for the show/dinner in the evening. We took advantage of the dining rotation every evening...it's your choice. They do have the buffet open as well. Our servers followed us each night. They were amazing. We interacted with them more than anyone else on the cruise. Our grandson felt like a prince. I think they took to him as we were fortunate to have some extra attention at the end of every dinner. They work some very long days but always have a smile. Saying "see you next time" was very difficult at breakfast on the last morning. They even took time out to come and see him at Castaway Cay. Such special memories we have. The food was amazing. Serving that many people at a sit down dinner is quite a challenge and they do it very well. They remember your drink preferences. They cut up our grandson's salad every night. Puzzles and magic. We had breakfast at the buffet every morning. Nice selection but not as elaborate as the all-inclusive resorts we've been to. We also had lunch at the buffet some days as well as the other included food venues on the pool deck - pizza, sandwiches/fries, fruit, wraps, salad, cookies. You could help yourself to soft service ice cream pretty much any time - pool deck. There were two beverage stations with soda, water, ice, coffee on both sides of the pool deck. It was nice to be able to fill up our own water bottles vs. having to pay for bottled water. We did not eat at any of the other restaurants so I can't comment. There was a coffee/pastry shop on the pool deck but I didn't even go inside. Pools: I would say Disney has done a good job of offering different options. The main pool area consists of a wading pool and another small pool that's deeper. So overcrowded most of the time. There seemed to be plenty of chairs but people do save them in the morning even though signs are posted that it's not allowed. For those who like quiet, there are options...adult only areas. The "pools" are not large but they were not overcrowded so it was nice to be able to get away from the chaos for a bit if you wanted to read or take a little nap. The crew was constantly cleaning. Life vests for the little ones are provided. We brought one from home but didn't need it. The Aquaduck was a hit. The line could be very long. There was also a Mickey slide for the kids who weren't tall enough to go on the Aquaduck. Cleanliness: The BEST crew ever! They handed out wipes at dinner every night and as you walked into the buffet. The restrooms were constantly being cleaned. They encourage using extra paper towels to open the doors as you exit but more often than not there was a crew member manning the door. Everything was spotless - inside and out. We were in awe at the level of cleaning that takes place while the ship is at port. The ship looks new. That is not an easy task. Shows/Activities: The shows were awesome! The talented staff is in every production. Very professional and the special effects are the best. They work hard. The activities staff and cruise director work very hard to make sure there is plenty to choose from in regards to shows and activities. Our grandson didn't take part in many of the activities. Character signing of course but not the organized stuff. He did spend about 45 minutes in the kids club. That was one thing we really didn't take advantage of. Themed events such as Pirate Night and Star Wars Day at Sea - people really get into dressing up. You can go as simple or as extravagant as you want. Anything goes. I had found a Luke Skywalker costume after Halloween on clearance...should have been looking for a pirate costume as well. I did find a hat right before we left so our grandson wore that along with the bandana that is provided to every guest. Alcohol: Disney allows one six-pack of beer or two bottles of wine per adult guest to be brought on the ship once boarding and you can do the same at each port. We brought on initially but didn't purchase anymore during the cruise. We found that the deals for alcohol were not that great in the ports. Alcohol on the ship is not inexpensive. My husband and son purchased the beer mug and could have it refilled for the cost of a smaller size. The drink of the day was always very good and less expensive. During dinner specialty drinks were also on the menu for an additional charge. Shopping: There are several gift shops on the cruise with a nice selection of merchandise. Castaway Cay also has shops with different merchandise. Ports: We ported at Tortola, St. Thomas and Castaway Cay. Unfortunately a huge NCL ship was following the same route as us so the port was very crowded. St. Thomas had three ships in that day. Tortola was rather disappointing. It's a newer port with nothing close. We walked off the ship and took one of the open air taxi buses. It wasn't a rough ride but they drive fast and it's up and down the hillside. Lots of short curves, etc. The taxis there are in rougher condition in comparison to St. Thomas. The beach we went to was overcrowded. Had to pay $5 per beach chair and $5 for umbrella. The taxi cost us $8/person each way so was not cheap. But what do you do. Nothing to do within walking distance of the ship. St. Tomas was better. We had actually booked an excursion consisting of snorkeling and a beach. The water was ROUGH on our way to snorkeling destination. I increased my motion sickness meds (I was wearing patches and added Bonine). There were other boats in the same area we were. Too crowded to be snorkeling in fairly rough water. The beach we ended up at was rocky where the catamaran anchored. Very difficult to walk. Further down the beach was better. No chairs. I cannot sit on the beach without a chair so that was disappointing. St. Thomas has quite a few shops at the pier as well as a Senor Frogs. We stopped there and had some drinks and a couple of appetizers. $$$$$$$ for what you got - I had heard that previously but we've never been there. The food quality was ??? and the price was over the top for the quantity. Oh well!!! Castaway Cay was great - Disney owned so it was awesome of course. The water was cold...not Disney's fault! They do this well. The food was great (lunch). Any other food/beverages were additional cost. You can rent paddle boats, water trikes, snorkel equipment, etc. Gratuities: You are given gratuity slips to present to your room steward and dining staff. It's based on a specific dollar amount per person in each stateroom. Our total was almost $500 (five people) for the week. It's automatically added to your room bill. You can adjust the amount if you wish through guest services. We presented them at dinner on our last night. Other: We brought towel clips which came in handy to hold our towels, etc. to our pool chairs. When we ported, the cruise ship had a bug repellent station set up so you didn't really need to bring your own. We did have our own supply. They provided towels if you went on an excursion booked through Disney. We brought towels from our stateroom when we ported in Tortola (to take to the beach). You can purchase a few toiletry and medical items on the ship but if you want something specific, bring it with you. I had a sore throat and developed a horrid sinus infection on the ship and I really didn't find much other than cough drops. Nothing like spending a week on a ship and coming home sick. The air in the staterooms is very dry. My husband finished the book we brought for him and we were able to find him a new book from a very small selection in one of the shops. They do sell alcohol in one of the shops but you can't take it with you until you debark from the ship. No irons in the rooms. There is a laundry area on all floors I think. I did bring a portable steamer so only had to iron once. I had read there were no clocks in the rooms so we brought small ones - didn't need them. There is a blow dryer provided - in drawer in desk. You have to dry your hair in the sleeping area - not the bathroom. Be sure to use the specific plug in. Lots of people decorate their doors with magnetic Disney items. We did not take advantage of this. I had planned to in advance but ran out of time. Read Less
Sail Date February 2017
This was our 30th cruise and first on Disney. Will never go Disney again. I completely understand that this is mainly for kids (8 and under is probably ideal) and adult care and feeding is secondary.. From an overall cruise experience, ... Read More
This was our 30th cruise and first on Disney. Will never go Disney again. I completely understand that this is mainly for kids (8 and under is probably ideal) and adult care and feeding is secondary.. From an overall cruise experience, RCL, Carnival, and Princess cruise lines offer more variety and choices for daily activities caring for both adults, families, and children. As far as the food goes, a major disappointment. If you are not prepared to eat at specific times and just feel like the buffet and not the dining rooms - forget it. No buffet after 2:15 pm. It's Flo's, pizza, hamburger, chicken nuggets, sandwiches, etc., at three stations till 6:30 pm and that is about it. Pizza opens again at 9:30 pm. Cabanas at night turns into a sit-down dinner place at 6:30 pm with a limited menu - no buffet. Food was average at best everywhere including dining room and the morning and early afternoon buffet. RCCL, Carnival, and Princess all had more variety, more options, and better food. Read Less
Sail Date February 2017
We choose Disney because we had heard so many good things about it. My husband wanted to surprise me for my birthday. So, he booked the cruise. Wanting first to experience for ourselves what a lot of people were saying about Disney, ... Read More
We choose Disney because we had heard so many good things about it. My husband wanted to surprise me for my birthday. So, he booked the cruise. Wanting first to experience for ourselves what a lot of people were saying about Disney, and secondly wanting to check it out before possibly taking all of our eight grandchildren. This is what we encountered.... Upon arriving we went to the dining room to try and change our reseravation time(that was determined by Disney) they could not accomodate unless we shared the seating with others. They did call mid week saying they had cancellation, but they called too late and we had already eaten at flos. Being people that like to eat early, waiting until 6:30 to eat did not work for us. We are use to other ships that actually have a decent dinner buffet for those who do not like eating at the dining room every night. My husband and I are seasoned cruisers, and on different ships. This is the very first time that food was not available with pastry stands, cookies and other sweet desserts. Midnight buffets, and other specialty stands that you don't have to pay extra money for. On the staff....They seemed to get a lot of perks that guests did not. Eating at Cabanas when it was shut down, getting food first when waiting to get food. (Very disappointing) mingling and talking to each other before reaching out to the guests. I am all for a happy crew, and seeing them all get along. I do have a problem when it's at the expense of paying guests. Now for your adult setting,Awful!!! Honestly I could not wait to get off the ship to hear laughter, and singing, and music. For those of us without children, and do not want to read or sleep, it would be very refreshing to hear more live, or speaker music. It was painfully dead, and Way too Quiet. On a positive note, the staff up there was so pleasant and friendly. Always ready to assist. They were wonderful! I'm sorry to say, but this was not a good experience for me, and I don't think I will be taking any future Disney cruises. Read Less
Sail Date February 2017
Family with 10 and 12 year old Great cruise overall. Boat was packed – was hard to get a chair on the deck anywhere but the adults only section. 1. In general it was a great cruise. As is typical Disney, very smooth operation ... Read More
Family with 10 and 12 year old Great cruise overall. Boat was packed – was hard to get a chair on the deck anywhere but the adults only section. 1. In general it was a great cruise. As is typical Disney, very smooth operation everywhere, great friendly service throughout, incredibly clean. This is not the best week to book a cruise though – over President’s Weekend – I didn’t realize it but just about everyone in the New York/New England area has this entire week off from school and they are seeking warm weather from anywhere. It was also a Star Wars Day at Sea Cruise so we had a mix of the cruisers, Disney geeks, Star Wars geeks, senior citizens and family. Events were signed up for fast – all the wine/champagne tasting etc were fully booked within hours of the boat departing. Almost impossible to sign up for some of the extra fitness classes like spin – concierge gets to sign up early and when the list made it to the “normal” guests, there were at most 3 spots available on every day. Outside of that though, the crowd was very manageable and didn’t impact the normal entertainment, meals or other activities. 2. Our shows were Opening Night, Aladdin (awesome as always), a physical comedy act (very bad), Wishes (very good), ventriloquist act (bad), Star Wars movie night and Believe (incredible). We had only one formal night and no semi-formal nights. Still did Pirate at Sea day with the show and fireworks and then a great Star Wars at Sea day with great show and fireworks and midnight feast. 3. Cozumel – love Cozumel, prices were great. We opted not to do the long ferry over to Playa Carmen and took a 15 minute cab ride to Paradise Beach ($16). I would highly recommend – entry was $2 each for adults, kids free – we got there by 10am and getting a prime seat was easy even with 4 boats in port. Service was excellent – food was outstanding (we’re pretty picky Mexican food eaters living in San Diego but this was great food). We rented a wave runner for 30 minutes ($65 – much cheaper than Caymans). They have a great water obstacle course right in the ocean – great for everyone to play on for hours - $18 each for a wrist band. My kids loved it. Also a heated pool. It’s an easy, relaxing way to get some prime beach and swimming in. Note that the snorkeling here is bad and there’s definitely no surf. 4. Grand Cayman – very expensive island. Beautiful beaches but most are very narrow and get insanely crowded. We did a private tour with SevenSea charters which took my family of 4 on a small boat with a guide first to Stingray City, then to a snorkel area nearby and finally to a starfish beach. Overall good but expensive - $365 plus tip and took about 4 hours from time they picked us up at the dock. Stingray city is great to see once. The snorkeling is very good but small – you don’t have ¼ mile to snorkel in like you might off the shores of Maui but you do have excellent clarity, coral, and sea life and it’s fairly shallow. Starfish point is an area where there are some starfish – the water wasn’t crawling with them but there were a few and the kids enjoyed the stop. We finished off with lunch at Royal Palms Hotel on 7 Mile Beach. I would totally avoid this place – in fact I don’t find there’s any reason to eat off the boat unless the food is particularly good – we made the mistake here and spent about $130 on a very mediocre lunch and did the same thing on an Alaskan cruise a few years ago. I think everyone would have been happier had we just returned to the ship and eaten on board. 7 Mile Beach is nice but nothing extraordinary and incredibly crowded. Note that Caymans is a tendering port so it’s a bit harder to get on and off. 5. Jamaica – this is a very depressed area. Not much to do unless you take a tour. We opted for a Blue Hole tour with Liberty Tours – for $300 we share a van with another family on a 1.5 hour drive to the Blue Hole (note that the Fantasy docks in Falmouth and some other ships dock at Ocho Rios – Dunns Falls and Blue Hole are all fairly close to Ocho Rios but a ways from Falmouth. Blue Hole was great and not too crowded – about 30 other people up there so it was a slight wait for each jump or activity. We all felt very safe. Our guide held my iphone while taking pictures the entire time and never got a drop of water on it. I’ll also vouch for Liberty – I accidently paid the guy $100 extra in a sealed envelope and would have never known but he promptly returned the $100. This was a fun tour but it is a long drive for only about an hour of fun. Some friends of ours with young kids just walked out to the Margaritaville located at the port and spent the day there – they have a nice pool for the kids and was a fun, festive place and very easy. 6. Castaway Cay – fun day but it’s a bit cooler in February – we actually had a few raindrops and the winds started out strong but eased by 11am. Unfortunately they cancelled all the boating activities for the day so we missed a scheduled fishing trip. Otherwise – the Cay as always is a lot of fun. 7. This was our fourth Disney Cruise and one noticeable thing was the improvement in food quality. We had one so-so meal and one not so great meal but every other dinner was outstanding – much improvement over earlier cruises. Beer selection has gotten much better too. Alcohol policy changed to 2 bottles of wine or 1 six pack per adult on carry on luggage only. However, they didn’t look at our bags at all and I imagine we could have brought in whatever we wanted. We ate at Palo one night which was very good – a bit over the top in their presentation. Not sure if it’s worth the extra $100 or so it’ll cost you including tip but it was a good meal. 8. One thing I wish Disney would do is to change some of their activities. So many of their cruisers are returning families yet the activities in the kids club remain the same year after year – same science experiments, same cooking, etc. Notes: stateroom 7170, partial obstructed verandah, room was good and quiet, aft port side – I prefer being in the forward as I get up early and your close to the gym, adult areas. Only prob with room was an occasional odor from the toilet – didn’t really notice it after about day 2 though. Purchased cruise through Costco for $6500 including a $500 costco card. Next time book fishing trips early as they filled up right away. Book wine tasting early – as soon as you board as they were all filled up as well. Will did not go in Edge at all – get him in there early to make friends – much harder later in cruise. Spin class filled up before list even came out at 530 – they give it to concierge earlier. Animator’s Plate 2nd night best night – don’t miss. Read Less
Sail Date February 2017
We loved our trip on the Disney Fantasy! Just about everything lived up to the high expectations we had and was well in line with other good reviews I've seen on this site. Embarkation was super easy. We had a port arrival time ... Read More
We loved our trip on the Disney Fantasy! Just about everything lived up to the high expectations we had and was well in line with other good reviews I've seen on this site. Embarkation was super easy. We had a port arrival time of 11 and pretty much breezed through security and check-in. We did have to wait another 30-45 minutes to board though. If you're staying near the port the night before, I'd highly recommend taking an Uber to the port that morning. We had a car from Hertz and had planned to take their free shuttle after turning in the car but the place was a zoo (there were 3 ships going out of the port that day) and we didn't want to wait 20-30 minutes. The uber was well worth the extra $13. If we were to do this again I'd probably turn the car in the night before rather than dealing with the crowd that morning. Regarding embarkation, I was eager to get on the ship so took the earliest slot I could get. We found ourselves waiting around for 30 minutes or so after checking in and taking some photos before they started boarding. I'd probably pick a port arrival time of noon or so on my next cruise as my kids were super antsy by the time our boarding number was called. Our stateroom (8596) was awesome! Veranda room midship/starboard side. Plenty of room for the 4 of us (me, husband, 2 kids ages 4 and 6). Vench, our stateroom attendant, was fantastic! Can't say enough good things about all of the service on board in general. My kids loved the Oceaneer's Club and Lab and spent several hours every evening there. They love to swim and love the sun so we spent most of the ship days at the pools, on the waterslide, or on the sports deck but once evening came my kids really wanted nothing to do with us and preferred the club. My husband and I loved that! We'd get drinks at one of the bars (Meridian and O'Gills were our favorites) and just relax. It was awesome! The adult areas of the ship were fairly quiet which makes sense on a Disney cruise but we loved being there in evenings for a couple drinks. It was a great way to unwind from busy days. Star Wars Day at Sea was so fun and my daughter loved the Princess meet & greet, seeing Anna & Elsa, and meeting several other characters. My daughter had her hair and nails done at the Bibbidi Bobbidi Boutique and my son did 30 minutes in the sports simulator and both really liked those experiences. I found everything around the activities to be well organized. The Disney service was impeccable. That alone made it worth the price we paid. The food in the main restaurants was was pretty good. Definitely not the best I've ever had but certainly not bad. Our servers (Simoun and Dewa) were fantastic and I'd ask for them again if ever on the Fantasy again. They were friendly and helpful and great with the kids and weren't too pushy about good reviews or tips. My husband and I had dinner at Palo one night and I'd certainly recommend that. It was superb food and service. We made stops in Tortola, St. Thomas, and Castaway Cay. Tortola was by far our favorite! We didn't do any excursions, choosing instead to take taxis to island beaches on our own. In Tortola we went to Cane Garden Bay and had a fantastic day. The people, beach, food, etc were all amazing. It was very easy to get a cab there. The port area is small (brand new and very nice) and the cabs were lined up. We shared with another family going to Cane Garden and setup at Quito's once on the beach though there are multiple beach bars renting chairs and umbrellas up and down the beach. The cab was $26 plus tip each way. Quito's gave us an umbrella and chairs for free. Beers and food weren't too expensive and I thought the food was delicious. They also took credit cards. The water was warm and clear and my little ones could easily play in the water all day. Our cab driver came back to pick us up in the late afternoon but had we wanted to leave earlier we had his card and the bartender would have called him for us. They also have free wifi at Quito's so it was nice to catch up at home a bit. On St. Thomas we took a cab to Magen's Bay. Getting the cab from the ship was similar to Tortola. It cost about the same as well. Magen's Bay was gorgeous and easy for my kids to swim but the place was packed! Literally wall to wall people on the beach. We were one of four ships in port that day so that probably had something to do with it as I know it's a popular beach for the cruise crowd. There was also only one place to get food and drinks and rent chairs so it was super crowded. It did take credit cards though so that was nice. If we ever go back to St. Thomas we'll be finding a different beach to go to or taking the ferry to St. John. Castaway Cay was also gorgeous and being the Disney island it was immaculately clean and setup perfectly. If you're planning to spend time at the family beach, I recommend getting off the ship and finding an umbrella/chairs pretty much as soon as you're allowed off the ship. We were ready to go when the ship docked so we had our choice of places at the beach but within 45 minutes of being there, every other space was taken. The water here was colder than the other beaches but I expect it was pretty typical for February in the Bahamas. Debarkation was also smooth. You have to be out of the room by 8am so we got a quick breakfast at the buffet and left around 7:40. There was a bit of a line at customs but it moved well. We were out of the building by 8:30am. We hired a private transfer to get us back to the Orlando airport and that worked well too. I wouldn't hesitate to do another Disney cruise! We loved every minute of it! Read Less
Sail Date February 2017
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.3
Entertainment 5.0 4.5
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.0
Rates 4.0 4.0

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