4 Helpful Votes
Sail Date: May 2018
Fun. The sight seeing on the islands were definitely the highlights. Was disappointed that my 6-year old and 8- year old hated the kids club. They asked the counselors to call us to pick them up after just an hour because they were bored. ... Read More
Fun. The sight seeing on the islands were definitely the highlights. Was disappointed that my 6-year old and 8- year old hated the kids club. They asked the counselors to call us to pick them up after just an hour because they were bored. They were there for "sloppy science" but the tiny room was full of kids so they couldn't partake... but it wasn't hands on for the kids anyway. They just watched a staff member mix baking soda and vinegar. Didn't have the heart to bring them back to the Oceaneer club/lab. Plenty of other activities going on to keep us busy on the ship when we were at sea. Food was great for adults, but the menu for the kids at dinner never changed. My kids had mac & cheese or chicken tenders every night. I knew to expect a couple hundred dollars worth of gratuities to be added at the end of the cruise, but all the hidden fees were unbelievable! A 15% gratuity is added onto every purchase made on board (or on ports of call with your room card). This includes all gift shop purchases, popcorn, smoothies, alcoholic beverages, etc... Felt like these charges were sneaked on, because we only ever signed for the purchase amount with option of adding in additional gratuity. Also, the boat rocked pretty severely. We were bothered by the ship movement, but not to the point of sea-sickness (maybe because we were medicated). Overall a good trip. Glad we tried the Disney experience for our kids. But will not do another Disney Cruise. In talking with other passengers on board, and from our own experiences, highly recommend Royal Caribbean. Read Less
8 Helpful Votes
Sail Date: April 2018
My wife and kids went on a Disney Cruise as part of our first vacation with our young kids. From day one we felt like our family was part of a third world country flea market. Every single person tried to upsale us on all services ... Read More
My wife and kids went on a Disney Cruise as part of our first vacation with our young kids. From day one we felt like our family was part of a third world country flea market. Every single person tried to upsale us on all services imaginable. it progressively got worse when my son stepped on a sea shell inside the boat. We went to the Ship emergency room and the nurse gave my wife a disgusted look for treating this as an emergency? ( my sons foot was infected for three days) She then perceded to charge us 350 dollars for putting a band aid and covering his foot with a bandage??? We asked for a recommendation of where to purchase a watch from Sal;the boats shopping guide. What I didn't realize is Disney collects 7 percent commission from diamond exchange. Instead of taking advantage of Caribbean wholesale pricing , merchants told me he has to give my discount to Disney because I brought in the vip cards received at the boat. Everything on the boat comes with automatic 15 percent gratuity on the bill regardless of the purchase. Disney also charges me 300 of mandatory gratuity to have my room cleaned and dinners served which I never eat because food on the ship was awful. ( one of my waiters even told me Disney is never known for tasty or quality food)I later found out they pass the cost of their staff and overhead to their guests by only paying roughly 10 percent of their salary and making guests pay set amount of mandatory gratuity to offset their costs and ultametly increase profit margins. Coffee on ship was bad, of course I had the option of purchasing coffee at three dollars for a Small cup? ( spent 150 on coffee alone throughout the week for my wife and I)They charge you for popcorn and waster? The only time I had a good dinner at the boat was when I skipped dinner ( last three nights) and decided to pay for a good meal at one of their restaurants. This cost me 600 for the three nights? I paid 6500 for the cruise and over 4000 on board as everything was an up charge and I was scammed into buying items I never wanted or needed? Every night one of the waiters upsold my 4 and 5 year old kids souvenir cups , of course I had to purchase as my kids wouldn’t eat and my waiter tricked them into thinking they were magical cups? My wife decided to get a $185 / 50 minute massage to alleviate the stress we were experiencing, sure enough the therapist literally tried to upsale my wife on 700 worth of product. My wife cried the entire night and had to buy 50 worth of product at the end as she felt very vuernable. This was a horrible cruise,royal carribeam is at least half the price and much more professional. Management is borderline rude and their employers are taught and mandated to upsale guests on useless products. I still can't believe guests pay 90 percent if their service staff wages with mandatory gratuity that's beyond the price of the boat? Adding insult to injury last night plumbing for my entire floor was. Time, our room smelled like a sewer, we had to spend five hours at their pool and restaurant until issue was fixed. My kids were cranky and exhausted, just horrible!!! Read Less
8 Helpful Votes
Sail Date: March 2018
Second cruise with Disney. First was 20 years ago. Concierge cabin (part of my group booked concierge level), perhaps the only extra that was worth the extra price. The internet charges are exorbitant. Why Disney has chosen to make ... Read More
Second cruise with Disney. First was 20 years ago. Concierge cabin (part of my group booked concierge level), perhaps the only extra that was worth the extra price. The internet charges are exorbitant. Why Disney has chosen to make this a profit center is beyond me. Many I spoke to when the cruise ended were paying over $800 extra for internet service. Why can't they at least offer a lounge with free internet? Disney canceled a full-day luxury private shore excursion for Grand Cayman 12 hours prior, and offered no alternative claiming "mechanical difficulty". Inexcusable. Cabins are comfortable and well serviced. Shows were well worn and generally of no interest to those over 8 years old. Very disappointing. The food in all outlets was just mediocre, and almost nothing (either in the dining rooms or on the buffets) were served hot. Luke warm at best, and sometimes even cold. $10,000 cruise and you have to pay for popcorn to see old Disney movies? The way Disney nickle & dimes the guests in unconscionable. Twenty years ago a Disney cruise was a luxury experience. Now it's an overpriced Carnival Cruise for children. Read Less
1 Helpful Vote
Sail Date: March 2018
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney Wonder 15 ... Read More
We are frequent cruisers who have been on all ranges of ships, from the NCL weekend booze cruises to Regent luxury cruises and we weren't sure what to expect on our Disney cruise. We took our very first cruise ever on the Disney Wonder 15 years ago. So, we were excited to revisit the perennial reader's favorite. We took advantage of the Disney check-in from home, as well as the Disney transport. It was nice to not to have to worry about our bags (which always magically appear onboard in our cabin, after checking in at the airport upon departure). When we landed in Orlando, though, we did not enjoy having to wait at the airport to board our bus for the Port for almost an hour. Not a great way to start our vacation. I think the reason Disney does this, is to manage crowds at the Port, but I think I would rather be waiting at the Port, instead of the airport. This part was not managed well. Once on board the ship, we were simply blown away with all of the design and decor. Each and every space on the ship was designed with thoughtful details (including music in each zone of the ship to create the mood). The selection of colors, textures, tiles, carpets and more was simply exquisite (and even the bathrooms are all specifically designed to fit in each area of the ship - be sure to check out the ones in Tatooine, with their round sliding doors). Activities abounded while on board, but here's what you need to know. Disney has all of their different activities segmented by age. So, if you are traveling with a child who is 18 and a friend who is 17, they will have a hard time trying to do much together on the ship, as Disney is very strict about the age cut-offs for everything. The older kids club goes from 14-17, and my 18 year old was not allowed to participate in their activities. And the "adult-only" areas on the ship, including many of the night-time activities (where drinking age is still 21) is strictly limited to those 18 and older (and this includes the 2 adult-only restaurants). When we asked if our daughter and friend could join us for dinner, we were told no, that the 17-year old would be unable to join (and they assign reservations to each guest, whose age is on file in the computer). So, that was sort of a bummer, because almost ALL of the activities are age-segmented. The onboard shows were amazing!! The two nights of fireworks onboard were pretty spectacular. We were there for the Star Wars Day at Sea. Think more people got into the Pirate night than the Star Wars theme. Think they could have done a better job of enhancing the offerings throughout the day for Star Wars day. We did have a great guest lecturer from Lucasfilms, who oversees all of the design and merchandising for all of the Star Wars films. The food was average, but the service throughout the ship was incredible. They had a ton of staff onboard and their attention to detail was fabulous. There are a couple of pools onboard. Total sensory overload at the main pool during the day with not one, but two pools filled with kids, and really loud movies playing all day long everyday. The adult pool area was better, but not as much ability to be in the sun near the pool. There is an adult-only deck on the top deck, which would be nice, but we had high winds at sea, and the area was not fun to be in. Great bar service at the adult pool area, and there is an additional bar up one deck (Currents), where they have live music (and is the best area on the ship to watch fireworks, if you don't care about seeing the accompanying stage show). Our room, which was an enlarged aft balcony suite, featured a 40' long balcony, which was awesome to have to escape the crowded pool areas. However, the trade-off was the severe vibration from the engines that we experienced a couple nights on our 7-night journey. The furnishings in the room are tired. Time for an update. Overall, it was a fun family trip, but for the money we paid, I would be hard pressed to not want to go back to Regent (we have been spoiled). We will probably wait until we have grandchildren to return back to the Disney ships. Read Less
3 Helpful Votes
Sail Date: February 2018
This ship is beautiful!! It is clean and fun and there is so much to do!! The embarkation went smoothly. Very quick!! I do have to say that disembarkation was not the best because when we went to find our luggage my suitcase was ... Read More
This ship is beautiful!! It is clean and fun and there is so much to do!! The embarkation went smoothly. Very quick!! I do have to say that disembarkation was not the best because when we went to find our luggage my suitcase was missing a wheel (which was laying next to the suitcase) BUT we went to customer service and filled out a form and were promised a refund for our suitcase. By then our family were all the way through the line and out of our site but the kind lady at the customer service department took us to the beginning of the line so we could get on the same bus as our family!! Kuddos to that great lady!! We were a little worries when we saw the cabin number and placement of our cabin. Cabin 7004 is directly in the front of the ship!! To our surprise it was very spacious and we loved it even though we are used to a balconey we were ok with this porthole room. This room also had 2 bathrooms. One with just a sink and toilet. The other with a sink and bathtub/shower!! Very nice!! The food was outstanding and so was our wait staff!! I had the biggest lobster tail I have ever had!! We were not offered another but I bet if we asked we could have had one!! The entertainment was so good. Michael Holley, a juggler/comedian was a riot!! He did 3 different shows and they were all hilarious!! Highly recommended!! We were unable to stop in Jamacia because of 40 mile an hour winds but the other ports were great. It was Star Wars day one day on the ship which did not interest us so we just relaxed at the adult only pool which was warm and wonderful!! We would definatly do Disney Cruise line again just to go to CASTAWAY CAY!! What a wonderful place with lots of lounge chairs for everyone from the ship and the bluest water ever!! Read Less
2 Helpful Votes
Sail Date: February 2018
6th DCL cruise but first with extended family. We had a group of 18 ranging from age 5-75 spread over 6 cabins. It was also a Star Wars cruise which appealed to some of the kids and adults in our group. Cabins (family oceanview (5) and one ... Read More
6th DCL cruise but first with extended family. We had a group of 18 ranging from age 5-75 spread over 6 cabins. It was also a Star Wars cruise which appealed to some of the kids and adults in our group. Cabins (family oceanview (5) and one inside cabin) were all great. We had a table for 12 and one for 6 at dinner with awesome servers. Weather was warm but very windy for most of the trip. Definitely affected the cruise with more motion than usual for the first few days. There seemed to be even more character interactions than previous cruises which was great! We especially liked meeting Chewbacca and seeing the roaming stormtroopers on Star Wars day. 2 nights of fireworks and great entertainment every night. Just wish they would change up the shows and menus a little more often. Embarktion was very slow - not DCL fault (Coast Guard inspection) but they should have communicated better about the delay and maybe offered water or something. Read Less
9 Helpful Votes
Sail Date: February 2018
I have only cruised with Disney - and my first one started off rocky... nothing to do with the boat, it was all in my head. I just didn't feel comfortable on the boat, was having trouble with the motion, didn't like the laundry list of ... Read More
I have only cruised with Disney - and my first one started off rocky... nothing to do with the boat, it was all in my head. I just didn't feel comfortable on the boat, was having trouble with the motion, didn't like the laundry list of side effects the motion sickness pills or patches or voodoo tricks I had at my disposal 'promised' and was adamant about getting off at our first stop and flying back to the home port...but something happened on that trip. My wife calmed me down - took me on our balcony, got me to relax and well - 5 years later we have now been on 4 cruises. So after our first 5 day cruise on the Wonder, my eldest son proclaimed that he wanted a Disney birthday on a D Cruise. In October 2014 we woke him up early on a Friday morning and told him to hop in the car for a 2000km drive to Florida. That was cruise 2. While on board we had such a great time that we booked a placeholder for our next one. 10% and $200 stateroom credit per room (we have 4 kids so take 2 rooms), and it looked like our Drink of the Day bill would be a lot more manageable next time. When it came time to book we decided to book the Magic for a Mediterranean Cruise - which resulted in a huge trip to Europe for the whole family in 2016. We put down a deposit while on board as has now become the custom... So last October (2017) we were reviewing our busy schedules and looked for a good time - and found a potential gap in our lives for February. We really wanted to try the Dream, as it was the only boat we hadn't been on yet, but the itineraries were two short (5 days max) and so we decided the Fantasy it was. The ports were of little concern to us - Cozumel (which we did on our first cruise), Grand Cayman & Falmouth (new for us), plus Castaway Cay would easily provide the combo of fun and sun we needed. With 4 boys who play hockey, football, baseball and go to school as well, a rest in February was needed. So that's the backstory. We are drivers - so we hoped in our van early Friday morning and began the 2000km journey to Port Canaveral. We are overly familiar with that route and found ourselves parking the car sometime around noon on departure day. Parking is convenient and close, as is the pre-parking bag check. Checking in is long. I would say it takes about an hour from the time you pull into the parking area and are finally at your room. After 2000kms of driving that last hour feels the longest! However, once in the room, it feels familiar and the road weariness slips off quickly. Sometime in my late 30's/40's I became easily disgusted by 'unclean' places - at least if the place is suppose to be clean... This boat is immaculate. There isn't a cracked tile, scuff on the wall, bit of black in the caulking or stain on the carpet in the room, the halls, the decks, the restaurants etc. The boat looks brand new every time we are on it. This cleanliness really puts one at ease and t is very easy to get comfortable. That adds a lot to the relaxation element. There is a lot of food available. As this is my 4th time, I have learned to ease up a bit on the eating. Memories of being 'full' by Wednesday and unable to eat anymore food, or worse, consume anymore DOTD's (Drink of the Day's) as the trip ends were fresh enough that I 'tried' to be more controlled... That lasted until dinner when I could not resist the app, or the soup - the main is a must, and i was in to deep to pass up on desert. DCL uses a rotational dinning system that allows you to eat at all 3 restaurants throughout the trip. All 3 are unique and well themed - the menus vary each night, with a few stand-by's (a chicken, a steak , a pasta etc.). We have 4 kids. Two no longer want anything to do with the kids menu, 1 goes back and forth, and our 6 yr old just wants fries... I personally enjoy the food offerings, and tend to order foods that I don't eat at home. My two older kids do the same and feel very comfortable experimenting - why? Because if they don't like it the waiters will get you something else - no hassle - no problem. If you can't decide, they will get you both (even if you protest!), and they always have a recommendation (never a "i don't know") - which is great. With rotational dinning you have the same staff all week. We really like this and have great conversations with our team - learn about the boat, the behind the scenes's 'hell's kitchen' stories going on during the dinner service, and all the stuff that maybe Disney doesn't want included in the promotional DVD! But to us its fascinating to hear about how the boat and its people 'work'. I understand that they 'have to be nice' to us - but they are great at either being genuine, or acting! The buffet (Cabana's) has a great mix - again, self control is challenged at breakfast and lunch...I did a bit better this time around, but still had to wait until 3pm on some days before I could grab lunch due to the largness of the breakfast i had! The fast food places are typical - I grabbed a sandwich one day and a burger another, but that was all I had from those offerings. The kids had a steady diet of chicken fingers and pizza as their lunch norms. I topped 100 ice creams by Wednesday... the kids went for more. Castaway Cay should be given a thumbs up for the BBQ lunch that includes ribs, chicken and the obligatory hot dog and hamburger as well. The sides are simplified (cole slaw pot salad) as are the deserts - but they are all complimentary to the BBQ theme and the day at the beach. My wife and I do our best to grab the DOTD - we did OK on this trip, but as we had brought beer on board, we missed 2 days of the typical rum, grenadine and whatever fruit juice they added type drink. However on Star Wars day they had a "Galaxy in a Glass" that was super amazing.... we had more then one, which helped us meet our quota!! The entertainment is always fun. We skip the first nights show as we've seen it once and it is simply a commercial for what you can do on the boat. Our second night (Superbowl Sunday) we saw Aladdin - they say they have broadway type shows - and this one is. We have seen the Toy Story musical, Aladdin (in 2014) and the Tangled shows on the boats - they are all great. Of the 3, I prefer Tangled, but I prefer the movie over Aladdin as well. The other 2 'Disney' shows are revue type where they have a very lose and weak plot that 'gets' you to a scene where a Disney character and song are performed. The Wishes 'plot' was the weaker of the two and actually detracted from the revue parts - we didn't love that one and my kids were pretty brutal in their critique of it - made for some good jokes. "Believe" however has a better flow and it resulted in us really enjoying the revue parts. The non-disney entertainment usually consists of Busker type performances. We love buskers, so always look forward to these shows. This cruise had a magic show, which was OK and a juggler, which was funny and enjoyable, but neither were as cool as two acts on previous cruises that we loved. The first being a comedy/musical act called "Buckets and Boards" and on our med cruise we saw the spectacular act "Junk" - which we thought were incredible. The entertainment was not bad - just not as good as ones we saw in the past. Let's not forget the fireworks. Pirates night includes a little show that is capped off with a big disney style fireworks show. What can top fireworks at sea? How about a second fireworks show? Our cruise had a Star Wars day - which ended with another 'show' and an amazing fireworks show. Fireworks and that Star Wars music is a perfect combo! If you like characters, there are plenty. We did a character breakfast for our 6 yr old to meet some of his faves and took advantage of a few greeting times for other favorites. We are past the 'gotta meet them all' phase (as we are frequent Disney trippers we tend to get our fill throughout the year). My 3 youngest were signed up for a Jedi Training thing - my 12 yr old didn't want to do it and my 6 yr old got scared - so only my 10 yr old did it (he got to battle Kylo - in 2013 on a trip to Disneyland he fought Darth, he's 2-0 against the Dark Side). Non of our kids have ever really enjoyed or cared for the 'clubs'. We have tried to encourage them to try them out, but they really could care less. Instead they take full advantage of the freedom we give them and will go play mini golf, do the mid-ship detective stuff, aquaduck, aqualab... and then lobby for some aquaduck at night time as well. On Star Wars day they had free reign on the aquaduck as most kids were dressed up and chasing Chewbacca, our kids took advantage of the 0 wait times and rode all day and night. The older boys like to hit a late movie and went to see Force Awakens at 11pm one night. My eldest and I saw Rogue One on our last night (bad idea staying up untill 1am when you have a 2000km drive to start the next day...) We spent more time 'relaxing' on this trip and outside of the 'shows' didn't hang out in the clubs or do too many family game show stuff (which we did a lot of on our last 2 cruises). The late dinner (we had second seating), early mornings and sun/heat had us pretty much ready to go to bed around 11pm. Excursions: We got off the boat at all 3 ports. We like to do things on our own, if we can, but due to some circumstances (explained below) we actually booked 2 excursions through Disney. Cozumel: We had been to Cozumel on our first cruise and knew that there wasn't much around the port itself. Also, from what I could tell, most beaches were 'beach clubs' - meaning you had to pay something to 'enter'. Last time we simply did a beach party day. So for variety (and with an older bunch) we booked a Snorkel/Catamaran/Beach Party excursion. We got off the Fantasy and onto the Fury (Catamaran), went for a ride, put on snorkeling gear and went snorkeling. My 10 & 6 yr olds did not like the masks or breathing tubes - but we brought googles and they simply held their breath whenever they wanted 'look'. It was a lot of fun and our family loved it - despite the older two getting stung by jellyfish...Once back on the boat, the beers and margaritas (free) were handed out as we made our way to a beach. Off the boat and on a beach for more free booze as the kids made use of all the floaties in the sea. Kayaks and paddle boards were also available FOC, and my 10 yr old and I went for a kayak ride around the floaties. After a couple of hours we were back on the Fury. It was a great 4.5 hr excursion and reasonably priced (all things considered). Grand Cayman: We did this on our own - got off the boat, grabbed a taxi to Seven Mile Beach (about 10 min drive) and chilled. No hassle getting the cab - all prices are pre-posted and fixed (no haggling etc.) . We went to a public beach, grabbed lunch, beer, chairs and umbrella and swam in the sea. No solicitations - just relaxation and if we wanted something the bar (Calico Jack's) was within walking distance and we could simply go ask - they also provided free water. Very friendly and calm island Jamaica (Falmouth): We had heard a lot of negatives about Jamaica, and considered staying on the boat or only going into the secured port area (no locals are allowed on the "dock" unless they work there). But not seeing anything other then the Epcotesque version of Jamaica at the port seemed like a waste, so we booked a tour (the night before) on the boat. We didn't want to be on a bus too long, so picked a trip that was close. The famous Dunn's River falls are about an hour away, so we chose the Green Grotto Caves instead (25 mins). It was about a 3.5 hr tour all in, which gave us an opportunity upon returning to go into town. That was the mistake. I had read that Falmouth locals were very aggressive, but if you got past the 'gate' area of the port you would be left alone. We are not intimidated by such things and I thought it would be nice to go into town, eat lunch and grab a souvenir. We lasted 10 minutes. As soon as we stepped out of the port we were solicited for everything from cab rides to the beach, hair braiding, tours and even weed. As we quickly walked towards the town square we were unable to shake the constant barrage of 'offers'. I started with polite 'no thank you's', but as my patience was thinning, my anger was rising. My kids were very uncomfortable with the atmosphere. My wife and I looked at each other and simply said, with some expletives, that we would simply return to the boat. I was very disappointed that we did not get to explore the town, but it was impossible to do so. Back to the port - we looked around and ate lunch in a chain style restaurant. Do a tour if you wish, but avoid the town. Read Less
2 Helpful Votes
Sail Date: February 2018
I went on the cruise with my family to celebrate the life of our beloved dog Roxy because she passed away from cancer. We went on the Fantasy Star wars cruise it was awesome they had fireworks for Pirates night and then a Starwars ... Read More
I went on the cruise with my family to celebrate the life of our beloved dog Roxy because she passed away from cancer. We went on the Fantasy Star wars cruise it was awesome they had fireworks for Pirates night and then a Starwars fireworks for Starwars night. The service in the dining area was excellent and the steward was one of the best we have ever had. The food was good but the menu you could have more seafood options. All the shows were great and the Movie choices were excellent as well. The fantasy is one of the most beautiful ships I have ever been on the cabins are large and spacious. If you have children and you love Disney this is an excellent vacation for your family. The service continues to get better we really liked our dining staff Edgar & Clinton and the room steward Alston was excellent taking time to talk with us every time he saw us. We can't wait for our next Disney cruise. Read Less
8 Helpful Votes
Sail Date: December 2017
This was our 4th Disney Cruise. It was such a disappointment! In my comments that we left at the end of our cruise, I included 4 pages of items!!! First, the excursions were horrible. We paid just under $1,000 for two excursions and spent ... Read More
This was our 4th Disney Cruise. It was such a disappointment! In my comments that we left at the end of our cruise, I included 4 pages of items!!! First, the excursions were horrible. We paid just under $1,000 for two excursions and spent more time or transportation than at the actual excursion. I recommended dropping the Mystic Mountain Bobsled and the Xel-Ha resort tours as the docks are so far from the actual event you have no time at the destinations. We have never been on a cruise that had a rude crew. This one crew was uninformed and almost ran us over with carts and other transportation items. We were in room 10568, DO NOT use this room!! you are under the pool and ice cream area that has running and jumping from 8am until after 11. At 2am they started moving and cleaning the chairs so we could not sleep at all! The food was always cold and seemed to have a smaller selection than other cruises. If you eat early the shows are at 8:30pm, so if you are early to bed you will miss all the shows. the trivia is not fun because you have people that will say they got all the answers right (yes, Every one had that kind of people). The crafts are in the bars at the same time people are trying to enjoy the bars so that is not enjoyable. The movies are spread out so that you either miss the one movie or most of the activities. Our Grand Cayman was canceled due to weather and the activities that were thrown together was not compensative of missing a shopping port. The had the new Star Wars movie and it would have been better if they started back to back showings of that. That brings me to the onboard shopping. Tiffanys and a gourmet sweets shop replaced arcade and other parts of the ship. They were out of 12X12 2017 scrapbooks and said put it on the comment card. The clothes were high priced $25 for tees that were so thin you could see right through! Most made in Mexico and of poor quality. One t-shirt was $49.99 and would have to wear a shirt under the shirt. They ran out of star wars shirts (kids t-shirts were awesome! Adults just had star wars the last Jedi across the front) sold out in hours. The movie popcorn had pictures of pluto popcorn bucket, sold out the first day and still had the display up. Dining we had three adults put with our three adults and squeezed into an oval table for 4. We were celebrating and ordered the $50 cake to be presented at dinner, would have been rude not to share. However, they have no way for you to store it for the following night and no way to get it back to your room. Several times the information given at the front desk was incorrect, for example, we bought rum in port and they will take it until you leave. The front desk said we could pick it up at 6:30 am maybe as early as 6 am. When I went down about 6:15 am I was told no that was incorrect it was 7 am. went down few mins before and line of people already getting their alcohol. Seems they started just before 6:30 am. There was an issue at Castaway Cay for our card to purchase items, they do not take anything but you key to the world and they could not get a hold of ship. So we had to wait in line to figure out they had not taken a note off account then go wait in line for items to pay then go back and pay off charged items! They will add your tips to cash accounts (limit $500) that is almost $300 and then freeze your account if you are over. I could continue for pages...but I will end with this cruise was the WORST Disney Cruise we have ever been on and we were celebrating two specila events, mothers 70th birthday and our 26th wedding anniversary. Disney Cruise Line ruined both. Not what we are used to at all! Read Less
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.4
Entertainment 5.0 4.6
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.1
Rates 4.0 4.0

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