Sail Date: August 2018
It's hard to travel with children who have severe allergies, especially food allergies. There are only so many allergy-free foods you can bring along, and most places won't let you prepare your own foods (even if you could be assured that ... Read More
It's hard to travel with children who have severe allergies, especially food allergies. There are only so many allergy-free foods you can bring along, and most places won't let you prepare your own foods (even if you could be assured that the plates, pots, and pans don't harbor traces of dangerous ingredients). We had heard that Disney was good with allergies, and we found a travel expert who specialized in helping families with children with allergies (yes, there are such people!). That made it so much easier for the 15 of us to enjoy our voyage. We spent a couple of days at Disney World before the cruise, and I highly recommend that if you can work it into your schedule. It allowed us to go on the cruise relaxed and vacation ready. The staff at the Grand Floridian, where we stayed and ate all our meals, went out of its way to ensure that we would have no allergy problems. The servers checked ingredients for every dish before serving it. That care extended to the cruise line. We had chosen four staterooms on deck 9 -- midship so we had an additional 2 feet of space -- and our room steward opened the separating walls between the verandas so we and the kids could easily go from room to room. Disney's family rooms have a heavy curtain between the main queen-sized bed closer to the bathroom and door to the hall, and the various bunk, Murphy, and sofa beds closer to the veranda. It meant that we could keep our lights on, and even watch television, while the children slept behind the curtain. And our room steward, Wayan Warta, didn't mind making up all the available extra beds every night so the kids could choose where to sleep. There were 15 of us on the trip: 8 adults, 4 children without allergies, and 3 with allergies (one quite severe, with a list of 24 life-threatening ingredients). Here is what we did to accommodate: * Our staterooms got Disney's special anti-allergy cleaning that removed any trace of allergens * Our head server, server, and assistant server learned all the children's preferences and all the things that could not be on the allergic kids' plates -- and worked out all meals with us ahead of time, even at the buffet (Let me digress at this point to give a shout-out to the team that took care of us: Coskun Piskin the head server, Akshay Shetty, the server, and Susila Susila the assistant server stayed with us at every dinner, even though we rotated through the four restaurants. They quickly learned our preferences and got along famously with the children. I Wayan Warta, our stateroom host, started us with scrupulously clean accommodations, and kept them that way -- even keeping track of the various stuffed friends our grandkids had brought along.) * The chef met with us every day to show us the ingredients listed on the boxes the food came in for everything the kids wanted * The kitchen produced french fries from pure potatoes cooked in fresh olive oil, pancakes, waffles, and a birthday cake made without eggs, hotdogs for breakfast for the child who would eat nothing else... the list went on and on * We tried the swimming with the rays excursion, but the rays scared the kids and they were happy to come back on board for lunch, so no problems with food there * On Castaway Key we went on the glass-bottomed boat, a tame adventure, and then to the Disney buffet, where non-allergy foods were prominently marked The cousins loved the kid's club, the pools, the water features, the movies, and the shows, but mostly loved being with one another in our rooms. And we were fine with that -- that's why we vacationed together. The Disney organization is amazing. If it were not for the hundreds of children and the theme, I would have believed we were on Cunard or Regent. Service, decor, and activities were that good. And if Cunard or Regent were to re-brand themselves as child-friendly and family oriented, they would look exactly like Disney. This is cruising for happy families. No matter how many plans you make and how much you do, every trip with a child at risk is another day to wonder "will there be an issue TODAY"? After the trip our children admitted that they had had fewer problems than at home in regards to the allergies, and that is a credit to Disney. We all enjoyed it so much that we've decided another Disney cruise is in the future for the 15 of us. And next month DH and I are cruising to Bermuda for five days, to help us recuperate from the excitement of our fabulous Disney cruise. Read Less
2 Helpful Votes
Sail Date: August 2018
This was my first time on Disney Cruise Line. I have done other cruise(7) lines and enjoy cruising. There are many many positives about Disney. The staff was beyond excellent and so professional. The ship was immaculate and beautiful. ... Read More
This was my first time on Disney Cruise Line. I have done other cruise(7) lines and enjoy cruising. There are many many positives about Disney. The staff was beyond excellent and so professional. The ship was immaculate and beautiful. The food was delicious in all venues. My grandsons had so much fun at the children’s club that they never wanted to leave. There are just a few changes I would like to see them make. One would be offering a beverage package . Going with a large family the bar expenses certainly add up. Also when we were in ports there were virtually no activities on board offered for adults only. I would have liked programs of interest offered. All in all though a wonderful experience. Our cabin steward David was the best and so personable. Our dining staff was the best of all my previous cruises. Thank you to Dipa and Ronaldo. Although Disney cruises are not inexpensive the reward is seeing the children and how much fun they had. Read Less
3 Helpful Votes
Sail Date: August 2018
After pondering for several years on whether to sail on Disney or another cheaper cruise line, my family of 3 (including 7 y/o boy) took the plunge and reserved a category 04e cabin (5532) which is a deluxe family stateroom with oversized ... Read More
After pondering for several years on whether to sail on Disney or another cheaper cruise line, my family of 3 (including 7 y/o boy) took the plunge and reserved a category 04e cabin (5532) which is a deluxe family stateroom with oversized verandah. Port Canaveral is very well run, with embarkation proceeding smoothly. You leave your bags with porters at the curb, go through security, then go through the check-in line (only 15 minutes). They then board based on groups (40 total), based on scheduled arrival time. As soon as you walk into the atrium, you know the ship was built with attention to detail. Beautiful woods, marble floors, carpeting, etc. Everything maintained impeccably. The cabin was well laid out, albeit the expected tightness of a cruise cabin. Plenty of storage, USB ports for charging devices, electric plugs, etc. Everything was extremely clean. When we dropped sand in the bathroom after a beach day, it was gone by the evening service during dinner. We booked early and enjoyed the 5:45 dinner seating. There is a head server (basically a talking head), server, and assistant server. Everyone was on point, except the assistant server repeatedly forgot to ask us for drinks sometimes forgot to bring them when we ordered them. The dinners at the main dining room were quite delicious, especially considering the volume of people they have to feed. We partook of the Remy dinner one night. Although it was good, we did not feel it was worth the extra cost ($95 per person without wine). In hindsight, would have skipped it. My son LOVED the kids' club and would have gladly stayed there all the time if we let him. The three main shows were excellent and played several times to give everyone a chance to see all three. The movie theater played several recent Disney franchise movies (e.g. Solo, Christopher Robin, etc.) There was plenty to do at all times. The adults-only sections were awesome, and I wouldn't hesitate to recommend the ship to those traveling without children. The live entertainment was everywhere and excellent. No musical hacks on the ship. Drinks were extremely reasonable. I recommend the photo package be purchased before sailing, as it's more expensive on the ship. They have photographers EVERYWHERE to take great photos. The spa is beautiful. Purchased the rainforest area package, with different saunas, hot tubs, showers with aromatherapy, heated loungers, etc. Wow! Take advantage of formal and semi-formal nights, as the pictures turn out great. All in all, I would not hesitate to recommend this ship to anyone. Read Less
2 Helpful Votes
Sail Date: July 2018
3rd Disney cruise and loved it again every time room has been immaculate cleaned every day and towels are folded into animals and bed sheets changed every day. People say pool is too small and the 2 pools for all ages are small however ... Read More
3rd Disney cruise and loved it again every time room has been immaculate cleaned every day and towels are folded into animals and bed sheets changed every day. People say pool is too small and the 2 pools for all ages are small however it isn’t easy to have a large pool onboard a cruise ship there are also adult exclusive pools and a pool for teen club vibe (14-17) Ship is easy to navigate with maps all around and staff are friendly the ship has a fun mini golf course and basketball court. The 3 times I’ve been on the cruise my son has been able to go to all 3 clubs oceaners lab (3-12) edge (11-14) vibe (14-17) the oceaners lab is very large and great for kids as there is always activity’s on this also goes with edge and vibe. Edge is fairly small however is my sons favourite out of the 3 and every time has been extremely sad to leave his new friends. The activities range from sports deck fun to trivia challenges and video game challenges and much more. We have never made him go to the clubs yet he has chose to he would wake up have breakfast with us ( which the breakfast is a large buffet) then go to the youth club until dinner have his dinner then go back till the club closed. The waterslide the aqueduct is also a must do. There is a rotational dining plan where you change restaurants every night and cycle between the 3 and your servers rotate with you. And one restaurant even allows you to draw a character and have it animated the food quality is great with bread service,starter, salad/soup, main course, dessert. not to mention the adult only restaurants you can go to. There is also an option to share your table with another family at first this may see odd however I would fully recommend as the look at of you have children there gender there age etc and match you up with a family like so you child will instantly have a friend. You can also get food like pizza and ice cream and soda during the day for no fee The whole ship is in Christine condition as everynight and whenever the boat docks workers are always jetwashing painting or doing maintenance There is also a range of activities for adults including Karaoke music quizzes game shoes etc and like there is plenty for kids to do there is also plenty adult exclusive areas all over the ship Overall an amazing vacation and would recommend to anyone thinking about booking with or without kids Read Less
Sail Date: July 2018
this Was our first ever cruise we chose the western Caribbean itinerary and wasn’t disappointed our room host was so thorough and very polite and friendly our restaurant servers were fantastic the ship was immaculate absolutely ... Read More
this Was our first ever cruise we chose the western Caribbean itinerary and wasn’t disappointed our room host was so thorough and very polite and friendly our restaurant servers were fantastic the ship was immaculate absolutely beautiful our room host and restaurant hosts went over and beyond for us nothing was ever a bother the food was superb at all restaurants we dined at and we never went hungry all staff made you feel very welcome the stand out for us is the service Disney has that down to a tee worth every cent we paid our favourite port of Call was cast away cay Disney’s very own private island in the Bahamas this island is stunning the water warm crystal clear so much activities to do or if you want to relax and unwind you can do that to,lunch on cast away cay was superb barbecue lunch and salads and deserts plenty to drink and soft serve ice cream as much as you like Disney thinks of everything it truly is all about the people we truly did have plenty to eat and drink and swam and relaxed all day there was so much to do on board as well our children didn’t go into the kids club they didn’t have to they never was bored there was so much for the kids to do as well we have had many family holidays around the world but never a cruise so glad we picked this one we are already planning our next disney cruise Read Less
2 Helpful Votes
Sail Date: July 2018
Started poorly at embarkation, we were so excited and visited the Supervisors Desk as advised to inquire as if there were any possible available cabin upgrades, knowing full well they are not free but the Supervisor was "surly" ... Read More
Started poorly at embarkation, we were so excited and visited the Supervisors Desk as advised to inquire as if there were any possible available cabin upgrades, knowing full well they are not free but the Supervisor was "surly" no smile and spat out verbally our family was "to early for that" (note we stood at her desk for about 10 minutes while she played with the computer not even acknowledging us, then after seeing us told us she would be with us soon) and made us wait a few minutes more. No smile, not a Disney experience. The Cruise Director was Trent Hitchcock, over the top silly and while not "on" puss on his face while walking the hallway, just off putting. The Tween Club The Edge my daughter reported was not engaging at all, she went several times but would return quickly saying the youth team was not interactive and the activities were pretty much non existent, most kids just sat alone with their own electronics and the youth team could not be bothered with anyone but each other. The entertainment offered was often repeated, the premium price should command better entertainment seemed like to much filler not enough content. We arrived at the private island late (not allowed off until 0930) and this left limited time to enjoy their private island, (the lifeguards start yelling and cleaning the island an hour before you have to leave, feels like you are not a welcomed guest) very disappointed with the schedule on the Eastern Itinerary Castaway Cay Day. The room was clean and the stateroom host (Alston) was amazing, our aft room 6188 was a positive experience. Very little wear and tear and the views from this deck were beautiful. A bit of soot and vibrations but that was expected in the aft, pretty quiet otherwise. The dining team was cordial, kind and full of smiles, loved Malwyn from India just a joy!! The food was okay if not a bit boring, the private island Cookies buffet was sloppy, they could not stay on top of the demand. This was the first time I had ever observed no one staying on top of the buffet offerings. The Fantasy was in decent shape but again not enough entertainment or events planned especially on sea days. The pools and pool decks were ridiculously crowded, verbal arguments occurred over families refusing to limit their time while playing shuffleboard etc. Disappointing adventure for the monies spent. Read Less
1 Helpful Vote
Sail Date: July 2018
I chose this cruise because we had a terrible winter, we are bad at renting lake houses (the weeks we choose are invariably colder than normal), and I noticed that the Fantasy, the only DCL ship I hadn't been on, had a 3 night that was at ... Read More
I chose this cruise because we had a terrible winter, we are bad at renting lake houses (the weeks we choose are invariably colder than normal), and I noticed that the Fantasy, the only DCL ship I hadn't been on, had a 3 night that was at Castaway Cay on my BDay. Sold! Booked it at the end of January; sailed July 11. We started sailing DCL in 2003 with the Wonder, then Magic in 2004 and Dream in 2016, so this grand slam took 15 years. (in contrast, I heard one older couple on the ship say this was their 69th DCL cruise!) I have wanted to try aft cabins but none were available, but we booked 9148, a veranda cabin 10 cabins from the back. I know the debate about "get an inside and save your money and go to the common areas to see the ocean" but we enjoy our time on our own veranda. Embarkation was smooth. I had everything filled out including our post-cruise trip right to the airport with Disney transporting our checked bags, so it took about 4 minutes to check in. We had stayed at Disney the night before but opted for a towncar service so we would know when we were leaving for the ship, rather than DCL busses going. We were in boarding group 7. Hey people in the terminal, you're all getting on, no need to hover over the previous boarding groups! We went right to Cabanas and were the first people to choose an outside table. Good food, I focused on shrimp and a slice of prime rib. If you like crab legs they had tons of those too! We did opt to get a half case of water and a little DCL cooler with it (only 2 of us, and we did drink them all). At 130 promptly the cabins opened and we dropped off our carry on bag. We looked around the ship and went to the 230 DVC presentation, which is always fun even though we never win the stateboard credit. Got another DVC hat. After muster drill we found things to do and see until Aladdin, which I would HIGHLY recommend to anyone! Then we did 70s trivia in O'Gill's pub, which I think I came in 2nd in (a total genius young gentleman got a perfect score). Our first dinner was in Animator's Palate. Our server was Freddy and assistant was Nicha; can't say enough about how attentive and great they were. The truffle appetizer was great; my steak was a little dry medium and I switched to medium rare after that. The desserts never disappoint; I had chocolate walnut cake. Crush taught my husband to say "Happy Birthday" to me speaking whale. We had decided to not go to Nassau so we got up early and had some light breakfast in Cabanas, then headed to the spa when they opened; I had purchased day passes ahead of time. We watched the boat docking at Nassau from the rainforest room, alternating between the hot tubs and the warm chairs. This went on for about 2 hours. I have read that on sea days these chairs are "hogged", but we were the only ones in there. We then spent 10-1130 in the adult pool. BTW, at 8 AM there were chairs at both other pools without towels, right in front. They had closed Aquaduck for a crew drill until noon, and at 1130 I thought it was open and dragged my husband over there (I did it in 2016 when we had our then teen son with us but husband had not). It was not open, but opened at about 1150 and we waited about 10-15 minutes in line. It is very fun, but the worst part for an overweight (not obese) 55 year old is getting out of the damn tube! Lunch at cabanas and back to the adult pool until 315, when we finally got out and got ready for our mixology class, which was a blast and I would recommend to anyone over 21. You get pay $20 each, get 5 drinks (you get to make at least one of them), have fun and learn a little. Since my BDay was the next day I got a much bigger chocolate martini which was yummy. If you go on the Fantasy make sure you visit Lionel in Skylines! We went and changed for pirate night and then spent some time up at satellite falls watching the ocean before we did 80s trivia. I won this one---perfect score, baby! I narrowly defeated the same young man who beat me the night before, and I was still tipsy! Maybe that's the key. Dinner at Enchanted Garden. I had the lobster ravioli appetizer and the prime rib and the orange yogurt cake for dessert, plus they brought me ANOTHER dessert to celebrate my BDay. Between two desserts at late seating and 5 drinks earlier, I did NOT stay up for the pirate fireworks. CC day, up at 7 for a (very) light breakfast in Cabanas, then got off the ship right at 830. Walked right to the Serenity Bay tram and was in the water by 9 or shortly after. Our first two trips we had 3 kids under 11 or 12, and last trip CC had a monsoon from 10 AM on, so this was our first chance to enjoy Serenity Bay, which we really did! I rented a float. Tide was decently high in the morning, but by the time we left after 1 it had gone pretty far out. I kept using sunscreen so we did not burn--it's really important, we saw some folks looking like lobsters that night. Ate at Cookies 2 at 1130--wish you could get a small portion of steak, they gave me a huge one and I did not finish it. Everything was wonderful there;it is cook out BBQ food, not a gourmet feast. During my whole day at CC I had two conch coolers; after that mixology class I wanted to take it easy on alcohol. We spent more time on the beach but on one side were dark clouds and thunder (no one got out, LOL) and we even saw a water spout on the other side, but no rain where the DCL people were. We did get out about 1:30 and made our way to the other areas to take some other pics and do some shopping. We got onboard at about 230; husband went to the adult pool and I showered, then went to the DCL desk and booked another one for next summer. I was going to switch lines, but the Mouse got me again. Got a picture with Captain MIckey (how can you not?) Dinner at Royal Court, I had the iced lobster and jumbo shrimp appetizer and the chateaubriand with the grand mariner souffle for dessert. Went to the cabin to put bags out, did some shopping and I went back to go to sleep. Husband was going to see a movie but went to the wrong theatre LOL and the performers were rehearsing, so he just came back as well. We had the 8AM breakfast and then disembarkation was so smooth; we only had one carry on and a tote bag and nothing to declare, so off the ship by 9, onto a DCL bus and off to MCO. Had a few hours to kill before our 145 flight, but if the ship had been delayed we would have appreciated the time. I would highly encourage anyone to celebrate things on DCL. Since Friday was my "actual" bday (as the booking agent put it) every time I did anything I got a "Happy Birthday" from the crew, even when I wasn't wearing my button (like when I got my drinks at CC). It always gave me a huge smile. I had really thought this was my last DCL cruise. In fact I had booked a 6 night Carnival for the same price next year. But dammit it if the crew didn't go so far above and beyond and give me such a damn warm fuzzy feeling, I booked a 4 night for next June (for our "actual" anniversary) on the Dream with two days at CC instead. That chocolate martini was pretty powerful kool-aid! Read Less
1 Helpful Vote
Sail Date: June 2018
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was ... Read More
I had chosen this cruise as everyone said you have to experience the magic. I am from Florida, so grew up around Disney world so had opportunity to get a deal on this cruise line. Took my mom, 13 year old and a 2 year old. I was disappointed in kids club - there is a focus on 3-12 year olds and then 14-17, the Edge (13 year old club) wasn't good at all. There weren't many activities and those that there were repeated most days if not throughout. Also, Disney is for kids, right? Wrong when it came to the pools and water activities. 2 year old was secluded to just the splash pad with no options for swimming (no swim diapers) and the 13 year old too young for larger pools but couldn't even get near the 2 small pools (if you can call them that) because so overcrowded especially with adults. I was so looking forward to the food, but felt the quality of the dinner food was OK. Overall, the best thing was the staff and the characters and the time they took with the kids. Just wish there could have been more of a focus on ALL kids and not just one particular age group. Read Less
Sail Date: May 2018
We had such a wonderful time on the Disney Fantasy! Our dining staff (Massiel and Eduardo) were absolutely amazing! The only thing that could have made it better was that I got food poisoning in Mexico, and wasnt feeling good the rest of ... Read More
We had such a wonderful time on the Disney Fantasy! Our dining staff (Massiel and Eduardo) were absolutely amazing! The only thing that could have made it better was that I got food poisoning in Mexico, and wasnt feeling good the rest of the week. The DCL Staff did everything they could to make me feel better. People calling the room to constantly check on me, and the nice gestures. One more thing, the power had gone out every single deck, but only in the midship areas, so there was no main dining restaurants on formal night, and everyone had to eat at Cabanas (Table Service). As a nice gesture because of the total zoo cabanas was that night, they gave every cabin a $100 credit. Our cabin was 5156, the extended family verandah cabin (04E). It was absolutely amazing to go out at night and look at the stars, and have a nice cup of coffee in the morning before a port excursion. As they all on all the Disney ships, entertainment is always on point, and everyone is very professional, even when you can tell they are having a blast performing in the show. This was our second cruise, we booked a placeholder, and of corse there will be a third Disney Cruise. Its like potato chips. You can't do just one. Read Less
5 Helpful Votes
Sail Date: May 2018
Fun. The sight seeing on the islands were definitely the highlights. Was disappointed that my 6-year old and 8- year old hated the kids club. They asked the counselors to call us to pick them up after just an hour because they were bored. ... Read More
Fun. The sight seeing on the islands were definitely the highlights. Was disappointed that my 6-year old and 8- year old hated the kids club. They asked the counselors to call us to pick them up after just an hour because they were bored. They were there for "sloppy science" but the tiny room was full of kids so they couldn't partake... but it wasn't hands on for the kids anyway. They just watched a staff member mix baking soda and vinegar. Didn't have the heart to bring them back to the Oceaneer club/lab. Plenty of other activities going on to keep us busy on the ship when we were at sea. Food was great for adults, but the menu for the kids at dinner never changed. My kids had mac & cheese or chicken tenders every night. I knew to expect a couple hundred dollars worth of gratuities to be added at the end of the cruise, but all the hidden fees were unbelievable! A 15% gratuity is added onto every purchase made on board (or on ports of call with your room card). This includes all gift shop purchases, popcorn, smoothies, alcoholic beverages, etc... Felt like these charges were sneaked on, because we only ever signed for the purchase amount with option of adding in additional gratuity. Also, the boat rocked pretty severely. We were bothered by the ship movement, but not to the point of sea-sickness (maybe because we were medicated). Overall a good trip. Glad we tried the Disney experience for our kids. But will not do another Disney Cruise. In talking with other passengers on board, and from our own experiences, highly recommend Royal Caribbean. Read Less
Disney Fantasy Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 3.5 4.4
Entertainment 5.0 4.6
Public Rooms 4.5 4.7
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 4.0
Enrichment 2.5 4.2
Service 4.5 4.7
Value For Money 4.0 4.1
Rates 4.0 4.0

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