2 Helpful Votes
Sail Date: July 2018
My husband and I have been on about 40 cruises; seven of which were with multiple grandchildren. We have taken 4 Disney cruises with them, 3 of which were on the Dream. It is such a beautiful ship and children are so well treated that I ... Read More
My husband and I have been on about 40 cruises; seven of which were with multiple grandchildren. We have taken 4 Disney cruises with them, 3 of which were on the Dream. It is such a beautiful ship and children are so well treated that I can't imagine why anyone traveling with children of any age would not choose Disney if they could afford it. Although we usually travel with just two kids at a time, this cruise we took everyone in the family along for our 50th anniversary. Grandchildren's ages went from 2-15. The two-year-old did not hit the clubs; the others loved them. We did not see the 12 or 15 year old except at dinner and at some shows. The food was great; the shows were great, although I think it is time for "Believe" to be retired. I have seen it 4 times in 7 years. "Golden Mickeys" same vintage but I like it better. Beauty and the Beast was done so creatively and so beautifully. Voices were so good; staging so good. You get what you pay for on Disney. Our server did origami for the 3 little ones every night. Our room steward, Rex, did a superb job and had that knack of all great stewards of slipping in when you are at breakfast and when you are at dinner and keeping your room in top shape. We had an extended balcony. Was that ever nice!! So large and so pleasant. The only fly in the ointment was that people dressed like pigs on formal night much less other nights. Cut off denim mini-shorts; flip flops; swim cover ups. What is wrong with these people? Love the way Disney sleeps children separately from each other and does not make use of uncomfortable pull out beds. I plan to take two grandchildren on a Halloween cruise in 2019. Already took two on another one and it was GREAT. I do have to say that the photographers for the Princess Gathering overexposed most of the pictures, but knowing they would (from an earlier cruise), I ordered only digital prints so I could fix them. Or almost fix them. Read Less
Sail Date: July 2018
Everything about our cruise went exceedingly well. I went with two granddaughters. Getting through the pre-boarding process was fast and easy. Wait staff was always great and food was really good. Added $ to the gratuity of the main waiter ... Read More
Everything about our cruise went exceedingly well. I went with two granddaughters. Getting through the pre-boarding process was fast and easy. Wait staff was always great and food was really good. Added $ to the gratuity of the main waiter who held onto and returned gloves that were part of the 8 year old's pirate costume. Loved our stateroom and host. Added $ to his gratuity because he was so thorough. Fun times with onboard and port events. Prepaid photo package- worth the money. Shopped onboard at every opportunity. Youngest granddaughter enjoyed the Oceaneers Club. Bottom line, very enjoyable experience. I filled out an onboard review and one online after returning home. All positive. Once in a lifetime trip, probably, for us. More expensive than our previous cruises but we willingly went and enjoyed. After arriving home, I noticed an additional $10.00 had been added to the card charges the day after we left the ship. I never gave it much thought until days later. I mean $10 wasn't a significant amount and most people probably wouldn't have paid any attention to it. But I had reviewed the printed out charges from the day we disembarked and everything seemed to be accounted for, so curiosity caused me to call DCL to inquire. After a lengthy wait and a few holds, I was told that the $10 was for a missing DCL laundry bag. I asked what it looked like since I was truly clueless. I explained I never saw that bag and I was the one who had used the closet where it was supposed to reside. You would think I would have noticed it when I put clothes in there or took out the life vests as soon as we got in the stateroom. Well, I have since read reviews that this has happened to a number of people. It's hard to know what you may be accused of taking (and charged for) if you don't have a checklist of what's supposed to be in there. For some reviewers it was a phone for $200. Minor, I know, but kind of sour note to an otherwise great time. Sorry we only used plastic grocery bags for our dirty laundry. Read Less
1 Helpful Vote
Sail Date: July 2018
Why did we choose this Cruise? 1. Our 7yr.old Grandsons first cruise 2. It's Disney. 3. It's Disney Our travel agent said it would be great. She was right! She said you can drop your child off at the "oceaneers ... Read More
Why did we choose this Cruise? 1. Our 7yr.old Grandsons first cruise 2. It's Disney. 3. It's Disney Our travel agent said it would be great. She was right! She said you can drop your child off at the "oceaneers club" for kids and they'll be happy. She was right! Our grandson did not want to leave. allways told me" one more hour","one more hour" The food was plentiful, delicious and everywhere. Dinner service each night was great.Servers were very attentive and helpful. Food was Great Entree's and if you want to sample one or two, just fine! Cabin service was attentive ,quick and conscientious. Offered advice for going off the ship and other helpfull information. One negative comment but I understand. you can bring champagne and wine on your carry-on but we brought liquor and they had to hold it until we disembarked. Drink prices onboard are reasonable but we spent a few hundred dollars in beer and cocktails. Read Less
1 Helpful Vote
Sail Date: June 2018
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, ... Read More
Son wanted to cruise on Disney. I didn’t care. I personally would rather go back to Disney World. We had a good experience for the most part. Our servers were excellent & friendly. I’m not a fan of sharing a table, other people didn’t have to, my son had an issue with it. I wish we were told prior. We bought the $300 photobook with the thought they would take pictures of us. That’s the biggest joke ever. We got 58 pictures of us, probably 15 were nice, we had to look for people to take pictures of us. We approached one lady to ask her to take a picture of us, she said no, I only take pictures in the dining room. If you do the math, that’s $5 for each picture. It’s a ripoff. This was the biggest disappointment of the whole cruise. When I ask my son what he liked the most, he says the detective game. Read Less
3 Helpful Votes
Sail Date: June 2018
Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip is so ... Read More
Our love for Castaway Cay is why we booked this B2B Double Dip cruise on the Dream. Disney's private Island is packed full of interesting and fun things to enjoy, or adults only Serenity Bay has your relaxing covered also. This trip is so convenient, just walk off the ship at your leisure and walk back on when you are ready, it is Disney themed but not too much. The barbecue on the Island is available, along with fresh fruit and of course ice cream stations, leave your wallet back at the ship as the food has been calculated into the price of your cruise. Libations are available for an additional fee but again the ship key card will allow for payment. The first Nassau day we stayed and had a spa day, with Disney Chase there is a discount on spa services on Port Days. The second stop at Nassau we visited the British Colonial Hilton, walking distance from the ship, this cruise is our absolute favorite. The only criticism is small but worth mentioning, we felt it was "lazy" to repeat the theater offerings and the same movies continuously played, they could have had more of a variety. Dino in the adult lounges was entertaining adding to the evenings but we would have enjoyed additional shows, Believe was on two nights as well as Beauty & the Beast two nights. Rotational dining is fantastic, the servers take great care to make sure you are happy. The food is honestly quite good, just a bit boring on Pirate night. The fireworks are amazing and the cruise director Carly & her helper Lee were entertaining without being silly or over bearing. Jessica the guest services leader was wonderful and could be observed out and about making sure you were enjoying your vacation, a wonderful and warm lady. Love the itinerary, love the Dream as the cast members are quite friendly, only wish additional shows/movies were available. Read Less
1 Helpful Vote
Sail Date: May 2018
Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over the ... Read More
Well we chose this cruise because it was the top shelf of cruise lines catering to families. Of course you pay up front, but hey it's Disney. I will say without a doubt that I would rather pay the excessive prices for a cruise over the parks. I couldn't stand the thought of paying thousands of dollars to basically stand in line in the heat for a 2 - 3 minute ride if we're lucky. The decor was beautiful, staff were nice, food was ok. Let me explain. This is going to sound weird, but the buffet food was top notch, but the dinner EVERY NIGHT left much to be desired. They offer top shelf dessert items as well as a specialty cocktails, but are at an additional cost (fine print on the menu). The kids were happy in the clubs, which surprisingly did not incur an additional expense. They are meticulous about hygiene and offered sanitized wipes everywhere you went to keep the contamination of any virus down. I was surprised with how many times I felt nickeled and dimed while on this cruise. I expected to be whisked away for a leave my worries and wallet behind, but absolutely not. Mikey was into our pockets at every turn from pictures to the soft drinks. I'll just say after spending what we all spend for a disney cruise, I thought that if I preloaded a little over $1,000 onto the stateroom that we could have the cruise of our dreams. NOPE, it was not enough. All in all, it was a very nice cruise to have taken with the family and my kids enjoyed the vacation. I most likely will not book this every year as initially planned, but overall we left happy. Read Less
1 Helpful Vote
Sail Date: May 2018
My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't bad ... Read More
My wife and I have always sailed on Celebrity but this one was all about the grand kids. Knowing we would be surrounded by kids of all ages we were a little nervous as we like a laid back atmosphere but we were surprised as it wasn't bad at all and I have to admit it was worth it to see all the young ones so captivated. Ship was beautiful and well maintained. Cabin was spotless and well laid out with plenty of open floor space. The best set up for families I've ever seen but a little short on closet space. Split bathroom is another great feature for families. Staff and service was typical Disney 1st class as well as the activities and programs. Oceaneers club was so good our kids wanted to stay all day. th The shows were fabulous but get there early to get good seats together and that goes for the deck shows such as pirate night and fireworks as well. The food start to finish for main dining room was the best I've had on any cruise. We did have one very scary "near miss" when we found an almond sliver in a peanut/tree nut declared allergy menu and thankfully seen before it was ingested. They did an amazing job the whole cruise with that allergy concern with that one exception. Getting on and off the ship was efficient and smooth. You do pay up for this level of experience but it was very much worth it. Read Less
Sail Date: May 2018
I went on this Disney Dream Cruise on My 4th this year. We paid $2400 for 3 nights. Since it was my little brother in law birthday we didn't mind to spend that much on his big day. He had a blast. The activities and the play areas were ... Read More
I went on this Disney Dream Cruise on My 4th this year. We paid $2400 for 3 nights. Since it was my little brother in law birthday we didn't mind to spend that much on his big day. He had a blast. The activities and the play areas were amazing. We had such a great time. But my issue was the food, i have done cruises before with Carnival and the food has been very good, so i assumed that Disney was going to be much better. I got food poison since everything was old and fake. The buffets were always close, only open for like 1 hour or maybe 1 hour and 20 minutes. I ended up eating burger and hot dogs the whole trip because it was the only option we had due the buffet always been closed. Even when we went to the restaurant, the food that was served was the same from the buffets and cold and really plastic and fake tasting. Very disappointed since Disney is so special on everything. Everything else was very good. The room service was amazing, They did it twice a day. Hope my review can be helpful for everyone else since i wont be taking anymore Disney Cruise again. Is too much money to be spending to not get what you pay for. Read Less
4 Helpful Votes
Sail Date: April 2018
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were ... Read More
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were engaged. Food was outstanding, esp in the evening restaurants. Our server Kiat was great about making adjustments to a menu item and if we wanted to try more than one thing it was always accommodated. State rooms were great and felt more spacious that other ships we have been on. The TV channels were a bit sad if you didn't want to watch Sports or News. I know it's Disney owned channels but even one tv / movie channel? Overall I would highly recommend and plan to return to a Disney cruise. Others have gone into details on all the great things with the ship. Here are two areas of disappointment for me. #1- I would have thought with Disney cruise you would see characters casually all the time and get high fives/impromtu photos. NOPE. Everything is scheduled and you must line up...sometimes up to 1 hour to get a photo with a character. Are you kidding me? I waited less at a Disney park!!!! One time Minnie was walking past us with her "handler" and my daughter was waving hi. Didn't stop or acknowledge. This is where a Beaches resort has you beat Disney. Their characters are accessible and friendly ALLL THE TIME. #2- the two kids pools were ridiculously small for days at sea. Thank god we only had 1 day at sea. Every hour is 10 min break which I think is smart but then the same kids jump in and hog all the space. I would hate to see it on a busy cruise. Ours was only 80% capacity apparently. I think a better system could happen like a rotation. 20 mins and then it's another groups turn or something. I know the pool sizes are not going to change. Also by the pool there is 3 small bathroom stalls. Always a line up...are you asking for people to pee in pool??? Anyhow other than these two areas very enjoyable and really liked the whole experience. Friendly staff, super safe and clean ship. Read Less
2 Helpful Votes
Sail Date: April 2018
At the end of the disney dream cruise (April/2018), I did make my rating to my cruise with 5 stars. The cabin was nice and clean. Dining was great. Entertainments and Activities for my son was great. Services were great. ... Read More
At the end of the disney dream cruise (April/2018), I did make my rating to my cruise with 5 stars. The cabin was nice and clean. Dining was great. Entertainments and Activities for my son was great. Services were great. Staffs were very friendly. Port and Shore was fine. Problems was after the cruise. I bought the digital package (about $230), and I did received USB at the end of cruise. I only took the picture at 9 location and about 3~4 pictures at each location. Line was not really long, but had to wait 10~20 minutes. Depending on who do you want to take a picture with or/and location. The total picture spot that I could see was about 12 inside of the ship and maybe 3 outside of the ship. (I might miss few spots, but that is all I can find out) I admit, our family was not too dedicated to take pictures. My family rather had fun and play, than stay on line and wait to take a picture. When i got home, I check my digital package USB. The USB didnt had the pictures that I took in 2 spot. (2 spots missing from 9 spots.....those are more than 20% of my pictures are missing) I wrote the email to receive my missing picutres. I did received the missing pictures from 1 spot, but Disney Cruise Dream Digital Package customer service could not find my missing pictures from another spot. I just received email say "Please see attached the Donald photos" "I did not find the castaway cay" I felt it was very unfair for me. I paid $230 for taking pictures from 9 spot. The pictures from 1 spot is missing, because of one of the Disney Dream Cruise Staff made a mistake. Well, mistake do happen. I wrote a email back. It is not a big deal, but I paid for the package and I had to wait to take those pictures. Can you send me 1 or 2 printed out pictures of my favorite for the compensation? (Do I ask for too much???) I got the reply from customer service "HI" "Regrettably we can not print anything post cruise." "Everything post cruise is done in digital; form only." I reply with complain.....I did not received any respond for 2 weeks now. I do not expect it any more! "WELL TAKE THE PICTURES AT YOUR OWN RISK!" Read Less
Disney Dream Ratings
Category Editor Member
Cabins 3.0 4.7
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness Recreation 4.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.1
Enrichment 3.0 4.2
Service 5.0 4.6
Value For Money 5.0 4.0
Rates 2.0 3.7

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