1 Helpful Vote
Sail Date: April 2018
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were ... Read More
We were 16 of us recently on the Disney Dream. First time for all but 4 in our party. We all loved it. Mix of adults with no kids, parents, and kids ranging in age from 4 to 12. The kids club does amazing job and all the kids were engaged. Food was outstanding, esp in the evening restaurants. Our server Kiat was great about making adjustments to a menu item and if we wanted to try more than one thing it was always accommodated. State rooms were great and felt more spacious that other ships we have been on. The TV channels were a bit sad if you didn't want to watch Sports or News. I know it's Disney owned channels but even one tv / movie channel? Overall I would highly recommend and plan to return to a Disney cruise. Others have gone into details on all the great things with the ship. Here are two areas of disappointment for me. #1- I would have thought with Disney cruise you would see characters casually all the time and get high fives/impromtu photos. NOPE. Everything is scheduled and you must line up...sometimes up to 1 hour to get a photo with a character. Are you kidding me? I waited less at a Disney park!!!! One time Minnie was walking past us with her "handler" and my daughter was waving hi. Didn't stop or acknowledge. This is where a Beaches resort has you beat Disney. Their characters are accessible and friendly ALLL THE TIME. #2- the two kids pools were ridiculously small for days at sea. Thank god we only had 1 day at sea. Every hour is 10 min break which I think is smart but then the same kids jump in and hog all the space. I would hate to see it on a busy cruise. Ours was only 80% capacity apparently. I think a better system could happen like a rotation. 20 mins and then it's another groups turn or something. I know the pool sizes are not going to change. Also by the pool there is 3 small bathroom stalls. Always a line up...are you asking for people to pee in pool??? Anyhow other than these two areas very enjoyable and really liked the whole experience. Friendly staff, super safe and clean ship. Read Less
3 Helpful Votes
Sail Date: April 2018
Just got back 3 days ago. It was my first cruise in 20 years. It was the first cruise for my wife and 2 children (ages 11 and 6). Full disclosure: We are huge Disney fans. We had been on 3 straight Disney World vacations leading up to this ... Read More
Just got back 3 days ago. It was my first cruise in 20 years. It was the first cruise for my wife and 2 children (ages 11 and 6). Full disclosure: We are huge Disney fans. We had been on 3 straight Disney World vacations leading up to this year. We decided to switch it up and try a cruise. We'll be going on the Dream again rather than Disney World for the next few years. We absolutely loved it. NEARLY everything. Dining: We loved having a set time and set restaurant to eat in every night. Personally, "flexibility" is over-rated. It usually just means you get stuck with whatever is available when are anyway. We love the rotational dining between the 3 included restaurants. We loved having the same servers at each location. They knew us by name, what we like to drink and how our kids like to be entertained. They did magic tricks, told jokes and gave us brain teasers to do while we waited. They were superb. The food was fantastic AND you could order as much as you wanted. Couldn't decide on which appetizer or dessert you wanted? They just brought them all. Not sure which entree on you wanted? Bring them both. The dining rooms were full "Disney'ed out" as well. Incredible looking. It was like being at the parks. Cabanas, the buffet, was good. I wouldn't call it great. It can get a little crowded for breakfast & lunch, but there is always room service and one of the restaurants too. And "crowded" really isn't that crowded. Room Service: Fast at every time you wanted it. Lots of good choices. Kid's Clubs: Awesome. My 6 year old had the best time ever. She ALWAYS left smiling and dancing and telling us how great it was. They did craft projects, dance parties and met characters. All the rooms are decorated in full Disney style. Toy Story, Star Wars Millennium Falcon and Pixie Hollow. There is an entire room of X-Box's. My 11 year didn't want to leave the tween club. He met new friends, played video games, trivia, played outdoor games and even went to watch the Fireworks together. And because of the "Magic Band" system they have, they always know the exact location of your child when you come to pick them up. All this until 1am (if you want) at no extra cost. Oh yeah, they feed them too at certain times if they are hungry. The shows: Well, it's Disney, soooo.....the new Beauty and the Beast show was unreal. Amazed how they were able to pull off what they did with the staging and effects on a cruise ship.One of my favorite parts of the cruise. I'll include the Pirate NIght here too. The whole shipped is themed for pirates. There is a kids show on the pool deck early and a more adult themed one later that night before fireworks. Both we great. My 6 year old LOVED the kid show/party. The entire crew gets into the pirate theme, as do most of the guests. Its a lot of fun. They even give you Mickey pirate bandannas. The other acts you'll see around the ship are also top notch. Disney knows this is their thing, so they make sure to live up to the hype. Bars: We don't really do the bar thing, but we did go vivist them all and have a drink in one. They are all very well done. Are drinks expensive? Depends on where you are coming from. Kentucky? Then probably, yes. Manhattan, LA or Vegas? No. You can also do tastings and a mixology class too. We did the mixology class. It was fun, plus we each got 5 drinks for $20! Thank you, kids clubs. We needed someone to watch the kids for awhile. Style & Cleanliness of the ship: It's Disney. The ship looks brand new. They fix and repaint every time the ship comes into any port...and even when not. I saw a crew doing detailed touch up paint while at see. The stateroom: We had a Family Deluxe Balcony stateroom. Very big, lots of storage, clean, everything looks new. Bed is super comfortable. The hosts were on top of everything. Knew all of our names, always asked if we needed anything. Quick to clean the room and do turn down service. The pool: OK, here's where it gets not so great. It's a ship, so the main pool area has a kids shallow pool and a smallish "regular" pool. With so many kids, those pools are always jammed. And, Disney being Disney, they take extra care to make sure everything is safe and clean, which means anytime they think they may see something in the pool, they clear everyone out for 10 minutes. This happened 4 times between the 2 pools in the hour we were there. Each time, ALL the kids run to the hot tub and pack in there like sardines. Its actually comical. The Aquaduct is a cool marketing gimmick, but the slide itself is kind of boring. We did it once to say we did it. The adults only pools are great. Castaway Cay: Almost worth it just to do a day there. Plenty of room and more activities than you'll be able to do in just 1 day. LOVED Castaway Cay. We absolutely loved our cruise. Is it more expensive than other cruise lines. Sure. After they nickel and dime you for everything though, it's not as much more as you think though. Factor in the convenience of so many things being included and the safety and security of it being a Disney product, it is well worth it. Read Less
2 Helpful Votes
Sail Date: April 2018
This was our 8th cruise, and our 5th with Disney Cruise Line. We’re a family of four, with two daughters, ages 8 and 10. We booked our cruise, hotel, and Magical Express transfers with Dreams Unlimited, and handled the rest ... Read More
This was our 8th cruise, and our 5th with Disney Cruise Line. We’re a family of four, with two daughters, ages 8 and 10. We booked our cruise, hotel, and Magical Express transfers with Dreams Unlimited, and handled the rest ourselves. This year, we wanted to continue our family tradition of taking a Disney cruise about once a year, but instead of taking a 7-day cruise, we decided to take a shorter cruise combined with some time visiting the amusement parks in Orlando. We had a few days at Universal Orlando (the Hard Rock Hotel for one night and a few nights at a rental house in Kissimmee), four nights on the Dream, and two nights at the Contemporary Resort. This review is really just about the cruise, but I mention our other plans because it made our transportation to and from the cruise interesting. We flew into Orlando for this trip. We had 5 large suitcases and 5 small bags for our 11-day trip, so we looked into transportation options with plenty of space. We ended up hiring a private SUV transport from Kissimmee to Port Canaveral. That was simple and comfortable, and the costs were on par with the other options we considered (Uber X, transport to the airport plus the Magical Express, a rental car plus parking, or a one-way car rental). Check-in at the cruise terminal was quick and efficient. We were sure to reserve a nice early boarding time well in advance. We arrived at the terminal 30 minutes before our assigned boarding time of 12:30, and we were on board by 12:45. I appreciate how they improved the kids’ club check-in this time. We were able to register our girls on-line and get their Magicbands right at the check-in desk. Gone are the hour-long lines just to get the Magicbands! They said our stateroom would be ready by 1, so we checked our big bags and just brought a couple of carry-on bags to lunch at Cabana’s. Our girls LOVE all of the selection at Cabana’s, so they were excited about lunch. After lunch, we went to see our room. Room 9590 is a Deluxe Family Oceanview with Verandah. We have always chosen this type of room because the size and layout work well for our family of 4. It’s located just aft of the midship elevators. The location is ideal for everything except laundry; the launderette is all the way forward. We really appreciate being close to all of the dining and shows with the midship-aft location. It’s also far enough below the pools that you don’t hear noise from above you while you’re in the room, but high enough that you can easily walk up to the pool deck. Another useful bit of information is that the room faces the beach at Castaway Cay, so it has great views that day. So far as the quality of the furnishings, everything was in excellent condition. I would choose the same room again. Next it was time to explore the ship, because this was our first trip on the Dream. We also wanted to scope out a location on deck to watch the SpaceX launch from Cape Canaveral at 4:30. We were disappointed to see that a huge Carnival ship was between us and Cape Canaveral, but fortunately, by going all the way back to the mini-golf course, we were able to see the launchpad and rocket set up and ready to go. There are several active launch pads at Cape Canaveral Air Force Base and the Kennedy Space Center, so the best viewing may vary by launchpad. You can identify the rocket with your naked eye if you have good vision and know what to look for. Spaceflightnow.com had a picture of the rocket on the pad from that morning, so that helped us figure out which one it was. Now that we knew where to go, we grabbed a Midship Detective Agency clue sheet and ran around doing that with the kids until safety drill time. Our meeting point for the safety drill at 4:00-4:20 was at the opposite end of the ship from our launch viewing point and several decks down, so we had to walk very fast and weave through crowds of people to get there by 4:30. We made it with about 1 minute to spare! There were probably 100 or more people on the mini golf course with the same idea as us, but the kids were able to wiggle up to the railing. Suddenly we saw a very bright orange flame, and the rocket lifted off to cheers! It flew straight up above us, and after about 30 seconds we clearly heard it rumbling. About 2 minutes after launch, it was too faint/distant to see. Pretty cool! SpaceX sometimes lands the boosters back at Cape Canaveral, but unfortunately they were not landing the booster that day. I’d love to see a rocket land someday too! We decided to chill in our room during the sail-away instead of going to the deck party. The deck party is great, but after days and days at amusement parks, we were ready for a bit of quiet. Next was dinner at Animator’s Palatte with Crush (so fun), and for dessert, the ridiculously huge Family Challenge ice cream sundae from Vanelope’s Sweets and Treats. It was delicious, but we only managed to eat about half of it before we surrendered. Finally, instead of the show, we decided to watch A Wrinkle In Time in 3D in the theater together. Day 2 was at Nassau. I have to say, other than the parliament building and a few very expensive shops, the area near the cruise ship docks is... sketchy. There were a lot of derelict buildings that were abandoned and literally falling apart. I can see why most people went on an excursion or stayed on board, rather than just walking around. Our choice was to spend the day at the Atlantis Resort. We met in the theater with several hundred other guests for our bus transfers to Atlantis. That whole process, including the bus ride, took a little over an hour. Atlantis itself is quite nice. We started off with the aquarium, which is on par with other good aquariums we’ve been to. It has some fun archeological theming too. The girls really just wanted to get outside to the water park, or we could have spent a couple of hours there. I would compare the Atlantis water park to Disney’s Blizzard Beach in terms of its size, number of attractions, and crowds. We didn’t get in the water until around 11, and the last bus left at 3, so we didn’t have time to do too much. The girls especially enjoyed swimming under waterfalls in the pool area, the inner tube water slide that takes you through a tunnel in the shark tank, and the Rapids River, which takes the lazy out of lazy river. Our package included lunch at one of several quick service restaurants in the water park, which was good. I would recommend this excursion to anyone who enjoys water parks. I would not recommend trying to combine it with another excursion on the same day, because there’s not enough time. Back onboard, we quickly rinsed off and took the girls to the Oceaneer Club. They really love the onboard kids’ clubs! My husband and I had signed up in advance for the Martini tasting, so we made our way to the Meridian bar for that. We didn’t know we were also going to learn how to make the martinis ourselves, so that was a fun surprise! The class was engaging, tasty, and worth the fee. We wrapped up day 2 with dinner together at the Enchanted Garden and the Broadway-style show Believe. I think it’s my 3rd time seeing that particular show, because it’s also playing on the Fantasy, but we still loved it. Somewhere in there, DH and I also snuck in a date at Pink: Champagne and Wine bar. We were the only guests in there, and it was quite romantic. Day 3 was at Castaway Cay. My husband ran the 5K, while the rest of us slept in and had breakfast at Cabana’s. This is the third time he’s run the 5K, because he always enjoys it. We met back in our room around 10 and made our way to the beach together for our 11AM stingray feeding. This is probably the 4th time we’ve scheduled that activity, but the first couple of times it was canceled due to high winds! This time we had a few showers, but overall it was a nice sunny day. We fed the stingrays and laughed as they slid around our legs, and then snorkeled in the stingray lagoon. I made one mistake here by renting snorkel gear instead of tubes/rafts. The girls had had enough snorkeling already, and really wanted tubes instead. It took a bit of walking back and forth, but eventually I talked to the customer service rep at the information booth, who changed my snorkel gear rentals into tube rentals. That was tedious, so next time we’ll just rent the tubes. We found some beach chairs and hammocks, and spent the rest of the afternoon hanging around the beach. Our 10-year old asked to join a dance party nearby, and we felt she was old enough to do that unsupervised and then come back to us. We had the BBQ picnic lunch too, with ice cream and tropical drinks. We would have enjoyed spending as much time as possible on the beach, but we had scheduled a beer tasting at 3:30 at Pub 687, and a pirate makeover for the girls at 4:45, so we had to leave the beach around 2 to get cleaned up. Mistake #2 was over-scheduling that day. We should have skipped the beer tasting to have more time at the beach. Pirate night was great fun, as usual. We all like to dress up and get some silly pirate photos. After dinner, the girls really wanted more time in the kids’ club, so they did that while I watched the Pirates in the Caribbean fireworks, and my husband watched a soccer match in the pub. Sometimes it’s nice to split up, instead of doing everything together! I got our laundry done too, because I know the day at sea is the worst time to do that. Day #3 was at sea, and we had a few things planned. My husband and our 8-year-old went to meet Anna and Elsa, and then to the Princess Greeting, while I slept in with our 10-year-old and had breakfast with her. Then we headed for the pools and water slides like, it seemed, everyone else on board! It was insanely crowded on the pool deck, but the kids didn’t seem to mind too much. We all love the Aqua Duck! The girls went back to the kids’ club for a while, so we could take the Mixology class in the Meridian bar. This was my favorite of the three tasting classes. We learned how to make 4 popular cocktails. We also made an appointment to book our next Disney cruise. We’ve learned that we can combine the booking credit from our travel agent (I’d recommend Dreams Unlimited or Costco) with the discount for booking on the ship, by just asking to list them as the booking agent. I can’t think of any reason why you wouldn’t want to stack discounts like that! We’re not sure exactly when we’re taking our next cruise, so we just booked an interesting looking “holder cruise” on the Wonder next summer, and we can always change it later. We took the girls to dinner poolside, because they never actually eat in the kids’ clubs when we ask them to! Then they were happy to get one last visit to the clubs while my husband and I had a wonderful dinner at Remy. We always enjoy the chance to enjoy top-notch food and service at least once per cruise, and Remy is the best of the Disney restaurants, in my opinion. Another glitch was that we didn’t allow for enough time to re-pack and get our luggage set out for the couriers. It takes more than an hour to put just what you need for the last morning in carry-on bags, and just what you need for Walt Disney World into a backpack, then pack everything else in the room in the large bags, so they can take them to customs for you. We managed to get four of the bags set out by 10:30 PM, but they never picked up the last one that was set out too late, so we had to take that with us on disembarkation day. We usually like the early dinner because the girls are easier to deal with at dinner, but our assigned breakfast time at 6:15 was too painfully early. So, we just brought our luggage to Cabana’s at 7 and had breakfast there. Our Magical Express bus departed at 9, so at 8:15, we sadly bid farewell to the Dream. The Magical Express bus took us to the Contemporary, and I won’t go into that part of our trip here, except to say that we were in the Animal Kingdom by 11:30! Another useful tidbit is that the Contemporary provides free Magical Express transfers to the airport, but you need to reserve that in advance. We were also able to check our luggage at the hotel directly onto our Delta flight home. They offer that for a few airlines now, and it’s very nice to not worry about your big bags on your last day. So, would we do this cruise again? Absolutely. In fact, we may change our holder cruise to the same itinerary. On the one hand, the 4-night cruise almost feels like it’s over before it starts, but on the other hand, it fits nicely into a short school break. I don’t feel the need to go to amusement parks before or after the cruise next time, because that makes for a rather tiring vacation. But, if you haven’t been to Disney World in a while, they do make it easy to combine the two. Next time, we’ll have to allow for more unscheduled time each day. Those big unscheduled blocks of time are precious! Until next time... Happy Travels! Read Less
Sail Date: April 2018
This cruise is my fourth; having done one with Holland America, one with Carnival, and one with Norwegian. We took this cruise because our son (4 years old) is obsessed with Marvel and we thought this would be a great Disney opportunity ... Read More
This cruise is my fourth; having done one with Holland America, one with Carnival, and one with Norwegian. We took this cruise because our son (4 years old) is obsessed with Marvel and we thought this would be a great Disney opportunity for him. The dining was fine. The buffet was no different than any other cruise, and we actually enjoyed the sit down dinners. We were initially turned off when we received the 2nd seating (8:15), however we luckily got changed to first seating (6:00). The room was ok. It was smaller than the verandah/mini suites we normally get, but we enjoyed it had a sliding deck door. The bathroom and shower however were terrible. They split them into two seperate rooms, making them extremely small and uncomfortable. We also had both flood on day 4 for no reason. Also, our room service was terrible. Now to the first reason I give this 2 stars at best: the kids. This ship is a floating animal farm, with parents who worry more about their midlife crisis bodies than disciplining their children. My 4 yr old had 12 year olds jumping over and pushing him in the 18 inch pool; all while mother dearest was fixing her bikini so the 18 year old would notice. I had 11 and 12 year olds pushing my son so they could see Dr. Strange. Which leads me to my second issue: the program. Disney did a terrible job tailoring the cruise for children. I'm sorry, but at a certain point you realize Santa isn't real. So I get irritated when I'm waiting 40 minutes, and missing other things, so my 4 year old can get a picture with CPT America because people in their 40s want pictures with him too. SERIOUSLY?!?! Are you going to hang that at work?! Disney needs to make time strictly for the kids. They also didn't taylor the events for kids with needs. My son is shy, but he wanted to do the Avengers Academy. The event was 'closed', meaning no adults. We stood there and tried to seek away, but he wanted us to stay since he felt uncomfortable with 11 to 14 yr olds siting on his hands and pushing him. Disney needs to segregate the children better or allow parents to stay. All in all, my son got his Marvel Day, after many hours complaining to the Captain, but we will never go again. Read Less
2 Helpful Votes
Sail Date: March 2018
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old ... Read More
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old granddaughter, so much so on the last full day of our cruise she did not want to leave. We finally picked her up at 11:15 PM. The champagne tasting was a great experience it was held at "Pink", highly recommended. The coffee shop on the back of the boat in the adult area was terrific and the staff in there was top notch, friendly and makes us want to go back. Every guest we encountered was friendly and all having an amazing time. Our stateroom was terrific, the two bathrooms came in so handy. There was plenty of space for the three of us. Grandaughter loved the top bunk and we had the attendant leave it down for most of the cruise. Our bed was so comfortable, I was shocked, we want one for our own house! Dining was fabulous as well, Troy was our waiter and did a superior job! The ship was so clean and every Disney detail was so amazing and upscale. Embarkation was pretty quick, the longest line was the screening as soon as you walk in. But it lasted no more than 15 minutes. There was no line at check in and it was a quick easy process then we walked right onto the boat at 1:30 and our room was ready. Watched fireworks from the cabin (rt side of the boat) were amazing to view at sea. We want to go on Disney Cruise without kids, so much for adults to do. Read Less
1 Helpful Vote
Sail Date: March 2018
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both ... Read More
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both boys. Our cabin had a queen bed a sofa which converted to a single bed, a top bunk bed and a murphy bed. There were 2 small bathrooms. One had the toilet and sink, the other had a sink & tub/shower. Each night there were different towel folded animals waiting for us. Food on board was great. Lunch buffet had a good selection of food including shrimp and crab claws and crab legs. We rotated in 3 different dining rooms along with our waiters and assistant waiters who were so nice and patient with the boys, Table was dressed elegantly in each dining room. Table cloths and cloth napkins. Food was excellent and the desserts even better. We enjoyed the 5 day cruise. Read Less
2 Helpful Votes
Sail Date: March 2018
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made ... Read More
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made up the bunks in the cabin for the grandkids for one night for us so the parents could have a break and they allowed them to come into the lounge to have breakfast and watch cartoons. BBB for the girls is the best money spent as is Palo. Regrets, if you have small kids don't waste money on a cabana its far from the activities. Would not do Couples Villa in port you'll likely be facing another ship during you romantic hottub experience. The Shows are great keep the little ones up for Beauty and the Beast!!! For the oceaneer club a bit disappointed its connected to the older lab club from behind the walls and we dropped off toddlers at oceaneer for face painting and somehow they wandered over to the older side and an hour later did not get their faces painted making us late to dinner, Quire unorganized apparently the key is to watch the schedule for planned activities which we learned the last day otherwise they may end up sitting. Older kids who love video games probably love it. I will probably do another IF i can work out the bed situation maybe I'll sleep on the fold out couch. So great cruise IF the kids love Disney I"d say the younger the better since they still believe in all the characters but better accommodation for the $$$ on other lines. Read Less
1 Helpful Vote
Sail Date: March 2018
I really don't have any idea why the ratings are so high on this cruise....unless I missed the 75% off groupon that would have made this in range of other cruises. The good. Yes my 3 year old had a great time and loved all the ... Read More
I really don't have any idea why the ratings are so high on this cruise....unless I missed the 75% off groupon that would have made this in range of other cruises. The good. Yes my 3 year old had a great time and loved all the characters. But that is about all I can say. For the amount of money I and the amount of great reviews, I really expected great service and accomodations. I am still baffled at how many people rate this cruise so high. I have no explanation of why. The only thing I can think of is maybe they are 100% cruising addict or they haven't traveled and experienced that much outside of this. The boat was nice. Nothing over the top. It was clean. My stateroom attendant did a nice job and the waitress for dinner did a nice job. The food was not that great. It was cruise food. The buffett was like a feeding trough. People piling up to get as much on there plate as they can. The sit down dinners were not bad....but it wasn't what I would expect for such a high costing cruise. The whole cruise I felt like I was just competing to get a seat somewhere or get in line for a character....or explaining why we couldn't meet a certain character because we were not fast enough or knew about sigin up online before the cruise. The Cruise actually made me feel stressed. then it comes to my teenage son and his friend. His friend is 17 and almost 18. My son is 18. They are both in high school. But DISNEY has no exceptions as far as the teen club. it is 14-17. No exceptions. So the Guest Services was rude. And the guy told me that they can't have a 14-18 year old together in the club. So I asked if a 17 and 354 day old is the same as a 18 and 1 day year old. And of course they said that is different. So needless to say after consulting with Disney for booking the trip which advised me that the cruise would be great for my TEENAGERS it was a nightmare for them. No exceptions. and the staff was horrible about the whole situations. So Disney Dream. I told all my friends and anyone who was thinking about it to not waste there time. So to make up for this I am booking a trip to the South of France to sit in a 5 star hotel and have excellent food and staff and to relax. Disney is not worth the money. Read Less
11 Helpful Votes
Sail Date: March 2018
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being ... Read More
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being herded to slaughter. Within 5 minutes of stepping foot on the ship, we were accosted by mostly men in Disney uniforms trying to hustle us to buy beer and bottled water. It was very unnerving at first. We were trying to find available lounge chairs (which was a task unto itself) and it was loud and hectic and these men kept coming up to us. We could hardly understand a word they were saying but we thought they were trying to tell us we couldn't sit in the chairs we had found. We finally realized they were hustling us to buy water bottles. When we declined, they were obviously very annoyed and huffed off muttering unintelligible words under their breath but clearly loud enough for us to hear. Thank goodness we couldn't understand them anyway. It was about this point when we realized we'd may have made a terrible mistake to take this cruise. Shortly after setting sail the captain came over the loud speaker to tell us we'd be hitting very rough waters. He explained we'd be experiencing 15 foot swells that would cause the ship to moan and that they'd be giving away complimentary seasick medication (note: this would be the first and only complimentary thing we would experience the whole trip outside of most meals). Almost every crew member had their hand out for a tip the entire time and if you didn't give them a tip amount they expected you would surely feel their wrath. Sure enough, before long the ship started rising up and then you would just wait and brace yourself for it to crash down. You couldn't walk without holding on to something. Barf bags began piling up in the bathrooms. It was a new level of hell on top of what was already feeling like a very bad vacation decision. I was trying to take care of our two children while barely being able to sit up myself. It was a nightmare. Surely the captain knew we were in store for these conditions prior to setting sail. Had we been informed we would not have boarded. Shame on Disney! Outside of screaming children and Disney music, you didn't feel the magic of Disney that you expect from the theme parks. The crew doesn't speak much. They mostly work with their heads down and it starts to make you wonder what kind of working conditions they are experiencing. The gluttony of the cruisers began to feel very glaring against the backdrop of the unhappy crew members. I couldn't help but feel quite guilty. Perhaps the most awful aspect of the cruise was the hassle of getting something to drink when you needed it. As we lay on our stateroom floor trying to suffer through the rocking ship, I called room service and asked for some ginger ale. They would deliver it but at an additional charge plus a service fee and a tip, of course. We couldn't even get a water delivered to our room without a fee. So we had the choice of walking up 5 flights of stairs (the elevators were always too full to squeeze on) to get our own water out of the soda machine or stay in the room and drink warm sink water. Trying to get something to drink was a constant struggle on this trip. At 11pm when you're exhausted and thirsty, it's hard to muster the energy to climb the stairs to get a drink. And since we'd already be gauged on the price of this miserable trip, it was hard to justify $4 for a drink to be delivered. Why on earth Disney doesn't make easier arrangements to keep a few bottles of water in your mini-fridge is beyond me and made for a miserable effort every day. I guess this is what they guy hustling the water bottles at the start of the trip was trying to say? In short, if you are on the fence about whether a Disney cruise is a good decision (as we were!) I hope this review helps. If I had read a review like this prior to purchasing the trip, I would have sought a vacation at an all-inclusive resort where I would not have suffered 4 days of seasickness and had been able to drink a glass of water rather easily each night and would not have been smacked with a $200 bill at the end of the trip for additional tips. It's hard to stomach tipping a wait-staff when you were too sick to even dine in the restaurants for half of the trip due to the rough waters. On the 2 occasions we did have dinner, you were treated like an assembly line and the food was thrown at you with little care or concern to see if you were even delivered the items you ordered. (Hint: we weren't). Hope this review saves another family from the terrible experience we suffered. Read Less
Disney Dream Ratings
Category Editor Member
Cabins 3.0 4.7
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness Recreation 4.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.1
Enrichment 3.0 4.2
Service 5.0 4.6
Value For Money 5.0 4.0
Rates 2.0 3.7

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