1 Helpful Vote
Sail Date: March 2018
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old ... Read More
What an amazing cruise experience! Food, service, the cabin was all phenomenal! Entertainment and activities for children and adults were superb. The kids club "Oceaneers Lab" did a great job entertaining our 7-year-old granddaughter, so much so on the last full day of our cruise she did not want to leave. We finally picked her up at 11:15 PM. The champagne tasting was a great experience it was held at "Pink", highly recommended. The coffee shop on the back of the boat in the adult area was terrific and the staff in there was top notch, friendly and makes us want to go back. Every guest we encountered was friendly and all having an amazing time. Our stateroom was terrific, the two bathrooms came in so handy. There was plenty of space for the three of us. Grandaughter loved the top bunk and we had the attendant leave it down for most of the cruise. Our bed was so comfortable, I was shocked, we want one for our own house! Dining was fabulous as well, Troy was our waiter and did a superior job! The ship was so clean and every Disney detail was so amazing and upscale. Embarkation was pretty quick, the longest line was the screening as soon as you walk in. But it lasted no more than 15 minutes. There was no line at check in and it was a quick easy process then we walked right onto the boat at 1:30 and our room was ready. Watched fireworks from the cabin (rt side of the boat) were amazing to view at sea. We want to go on Disney Cruise without kids, so much for adults to do. Read Less
1 Helpful Vote
Sail Date: March 2018
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both ... Read More
I took my daughter, 3 and 5 year old boys. This was a perfect spring break for all of us. The club was enjoyed by the 5 year old. They loved the entertainment and the mystery games. clues. The private island was enjoyed by both boys. Our cabin had a queen bed a sofa which converted to a single bed, a top bunk bed and a murphy bed. There were 2 small bathrooms. One had the toilet and sink, the other had a sink & tub/shower. Each night there were different towel folded animals waiting for us. Food on board was great. Lunch buffet had a good selection of food including shrimp and crab claws and crab legs. We rotated in 3 different dining rooms along with our waiters and assistant waiters who were so nice and patient with the boys, Table was dressed elegantly in each dining room. Table cloths and cloth napkins. Food was excellent and the desserts even better. We enjoyed the 5 day cruise. Read Less
1 Helpful Vote
Sail Date: March 2018
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made ... Read More
I choose because why else Disney! Toddlers 3 and 4 girls of course loved it! Took 5 adults to corral and keep up with them. Never had such friendly and great service on a cruise line the concierge level attendants were stellar!!! They made up the bunks in the cabin for the grandkids for one night for us so the parents could have a break and they allowed them to come into the lounge to have breakfast and watch cartoons. BBB for the girls is the best money spent as is Palo. Regrets, if you have small kids don't waste money on a cabana its far from the activities. Would not do Couples Villa in port you'll likely be facing another ship during you romantic hottub experience. The Shows are great keep the little ones up for Beauty and the Beast!!! For the oceaneer club a bit disappointed its connected to the older lab club from behind the walls and we dropped off toddlers at oceaneer for face painting and somehow they wandered over to the older side and an hour later did not get their faces painted making us late to dinner, Quire unorganized apparently the key is to watch the schedule for planned activities which we learned the last day otherwise they may end up sitting. Older kids who love video games probably love it. I will probably do another IF i can work out the bed situation maybe I'll sleep on the fold out couch. So great cruise IF the kids love Disney I"d say the younger the better since they still believe in all the characters but better accommodation for the $$$ on other lines. Read Less
8 Helpful Votes
Sail Date: March 2018
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being ... Read More
Perhaps our experience at Disney World and Disneyland caused us to expect too much out of this cruise. From the moment we arrived at the Port Authority terminal until the moment was were set free 4 days later, we felt like cattle being herded to slaughter. Within 5 minutes of stepping foot on the ship, we were accosted by mostly men in Disney uniforms trying to hustle us to buy beer and bottled water. It was very unnerving at first. We were trying to find available lounge chairs (which was a task unto itself) and it was loud and hectic and these men kept coming up to us. We could hardly understand a word they were saying but we thought they were trying to tell us we couldn't sit in the chairs we had found. We finally realized they were hustling us to buy water bottles. When we declined, they were obviously very annoyed and huffed off muttering unintelligible words under their breath but clearly loud enough for us to hear. Thank goodness we couldn't understand them anyway. It was about this point when we realized we'd may have made a terrible mistake to take this cruise. Shortly after setting sail the captain came over the loud speaker to tell us we'd be hitting very rough waters. He explained we'd be experiencing 15 foot swells that would cause the ship to moan and that they'd be giving away complimentary seasick medication (note: this would be the first and only complimentary thing we would experience the whole trip outside of most meals). Almost every crew member had their hand out for a tip the entire time and if you didn't give them a tip amount they expected you would surely feel their wrath. Sure enough, before long the ship started rising up and then you would just wait and brace yourself for it to crash down. You couldn't walk without holding on to something. Barf bags began piling up in the bathrooms. It was a new level of hell on top of what was already feeling like a very bad vacation decision. I was trying to take care of our two children while barely being able to sit up myself. It was a nightmare. Surely the captain knew we were in store for these conditions prior to setting sail. Had we been informed we would not have boarded. Shame on Disney! Outside of screaming children and Disney music, you didn't feel the magic of Disney that you expect from the theme parks. The crew doesn't speak much. They mostly work with their heads down and it starts to make you wonder what kind of working conditions they are experiencing. The gluttony of the cruisers began to feel very glaring against the backdrop of the unhappy crew members. I couldn't help but feel quite guilty. Perhaps the most awful aspect of the cruise was the hassle of getting something to drink when you needed it. As we lay on our stateroom floor trying to suffer through the rocking ship, I called room service and asked for some ginger ale. They would deliver it but at an additional charge plus a service fee and a tip, of course. We couldn't even get a water delivered to our room without a fee. So we had the choice of walking up 5 flights of stairs (the elevators were always too full to squeeze on) to get our own water out of the soda machine or stay in the room and drink warm sink water. Trying to get something to drink was a constant struggle on this trip. At 11pm when you're exhausted and thirsty, it's hard to muster the energy to climb the stairs to get a drink. And since we'd already be gauged on the price of this miserable trip, it was hard to justify $4 for a drink to be delivered. Why on earth Disney doesn't make easier arrangements to keep a few bottles of water in your mini-fridge is beyond me and made for a miserable effort every day. I guess this is what they guy hustling the water bottles at the start of the trip was trying to say? In short, if you are on the fence about whether a Disney cruise is a good decision (as we were!) I hope this review helps. If I had read a review like this prior to purchasing the trip, I would have sought a vacation at an all-inclusive resort where I would not have suffered 4 days of seasickness and had been able to drink a glass of water rather easily each night and would not have been smacked with a $200 bill at the end of the trip for additional tips. It's hard to stomach tipping a wait-staff when you were too sick to even dine in the restaurants for half of the trip due to the rough waters. On the 2 occasions we did have dinner, you were treated like an assembly line and the food was thrown at you with little care or concern to see if you were even delivered the items you ordered. (Hint: we weren't). Hope this review saves another family from the terrible experience we suffered. Read Less
4 Helpful Votes
Sail Date: March 2018
Just returned from a 4 night cruise to the Bahamas on the Disney Dream with family including a 4 yr and 7 yr old. What a fun time - Disney does it right! We had adjoining cabins with verandahs --- this was a plus because the room are ... Read More
Just returned from a 4 night cruise to the Bahamas on the Disney Dream with family including a 4 yr and 7 yr old. What a fun time - Disney does it right! We had adjoining cabins with verandahs --- this was a plus because the room are quite tight. Food was fantastic, entertainment was great for all ages and the service was unbelievable! All you had to do was ASK and it was done! Children had a great time in the Kids Club and were always eager to go again. Germ control was a priority as hand wipes were handed out entering every dining room. Children went through a hand washing station when entering their area of play. My daughter and I had massage treatment at the spa which was most enjoyable. We did not go ashore at Nassau as we had been there previously. Just stayed on the ship and enjoyed a less busy day. Highly recommend this cruise for families! Read Less
1 Helpful Vote
Sail Date: March 2018
We were on Disney Dream cruise that sailed March 2/2018 to March 5/2018. On the third day 03/04 there was a wind, so they cancelled Castaway island (Disney private island) and we spent that day on the cruise. I really disappointed, the ... Read More
We were on Disney Dream cruise that sailed March 2/2018 to March 5/2018. On the third day 03/04 there was a wind, so they cancelled Castaway island (Disney private island) and we spent that day on the cruise. I really disappointed, the most important point to choose Disney cruise is the stop at Castaway Cay. I strongly expect that the Disney will give some form of concessions to its guests. unfortunately, they didn’t do anything, they didn’t give any indemnity or concessions. It was so sad, disappointing we are students we hardly find time and money to go this trip. we have never been on any Disney cruise before. We spent so much money on flights from Philadelphia PA to Orlando FL, we rent a car to go to Port Canaveral. That day I talked with Guest Services when we were on the cruise but they told that no concessions will make to the passengers. After we back from the cruise, I sent an email asking them for compensation, but they didn't respond until today, I never hear back from them In addition, I forgot an expensive important item on stateroom, I called them every day asking if they find it. each time they respond with the same response " Unfortunately, nothing matching the description of the item has been turned in. When the Dream returns, we will take another look and should anything matching the description turn up, we will let you know", and surprisingly they never get back to me. The first two days we were so happy and thinking to repeat the same experience with our friend and family and recommend it to them. But now, we will never ever do any Disney vacations again. And when my school's professors and classmates asked me, I dod not recommend it to them and I told them my awful experience. Read Less
1 Helpful Vote
Sail Date: February 2018
Chosen as first cruise for 4,7,10 years old grand children.... Ship's focus and infrastructure for kids to age 6 exceeds that of other cruise lines... Connecting 8th floor balcony rooms port side aft are more spacious than ... Read More
Chosen as first cruise for 4,7,10 years old grand children.... Ship's focus and infrastructure for kids to age 6 exceeds that of other cruise lines... Connecting 8th floor balcony rooms port side aft are more spacious than comparables without mice.... Dining room seating structure is spread over 3 different themed venues during 4 days.... Menus choices are few and offer rather basic dinner options for adults.... Service for staterooms as well as dining rooms are excellent.... Buffet options are sufficent, service is ok at best... Prices for the cruise, purchases on board and Disney Island as well as Excursions are disproportionately overpriced. Photo sales staff included and charged for unwanted photos. Some of the organizational staff proved highly incompetent and ineffective. Support for wheelchair access during embarkation and debarkation is almost non existent and disorganized at best. Disney's mandatory Emergency drill is an unduly lenghty, disorganized ordeal. We will not sail Disney again. Read Less
5 Helpful Votes
Sail Date: February 2018
My husband and I booked the Disney Cruise for our Grandson who is 4 and our two adult boys. The welcome aboard experience was fun! The ship is beautiful and so much to do. The dinning experiences were wonderful! Our entire family ... Read More
My husband and I booked the Disney Cruise for our Grandson who is 4 and our two adult boys. The welcome aboard experience was fun! The ship is beautiful and so much to do. The dinning experiences were wonderful! Our entire family absolutely loved Antimators Palate. Our nightly servers were wonderful, they really connected with our grandson. The two ports were fabulous! Enjoyed our day at Atlantis and the Dolphins experience was amazing. Very much enjoyed Cast Away Cay, the food was delicious! Very enjoyable and relaxing. There were a few things that were disappointing and misleading however. They advertise their water rides you must meet the MINIMUM height of 38 inches. Our grandson is exactly 38 inchs tall. When he went to ride the two water slides they refused to let him ride. They stated he needs to exceed 38 inches when the actual signage reads minimum! Sadly we had to deal with unnecessary tiers! The only options were the Nemo infant/ toddler play area or the pool that was crowded. The other pools closed/ covered for other activities. The high pressured alcohol sales was overwhelming! On several occasions when needing directions or had questions, we experienced many language barriers and the employees couldn't understand English well enough and was misinformitive. Overall it was a good vacation, would just like these items addressed should we decide to cruise Disney again. Read Less
7 Helpful Votes
Sail Date: February 2018
We decided to take the kids and the grand kids on a Disney cruise. I was a little apprehensive about what to expect and how the little ones would react to the cruising experience. Not to worry, we all had a good time. The Dream is a ... Read More
We decided to take the kids and the grand kids on a Disney cruise. I was a little apprehensive about what to expect and how the little ones would react to the cruising experience. Not to worry, we all had a good time. The Dream is a large ship and it is very nicely maintained. The cabin was spotless and the public spaces are well kept. Disney has a good idea about rotational dining. We ate in a different restaurant each of the 3 nights and our wait staff moved with us. We particularly liked the Animators Palate as the pictures on the walls became animated and the characters in Nemo entertained us throughout dinner. You should make sure to see this. The Disney food was excellent in the dining rooms. Cabanas is the name of the buffet. It was typical cruise buffet except there were a couple of upgrades to their food, namely the crab claws and shrimp at lunch. We tried the Aquaduck water slide and it was a lot of fun. Put this on your to do list if you do this cruise. There was an adult pool and hot tub area without kids if you want a little serenity. The kids pool area was mobbed and the pools too small. Service from the host (room steward) and main restaurant wait staff was outstanding. They really go out of their way to make sure you are enjoying your meals and your cabin. They paid a lot of attention to the kids and this was appreciated. The ship stops at Nassau and this is not one of my favorite ports. We did not do an excursion. The ship has better things going on. The Disney private island was much better than expected and superior to other cruise lines islands. We stayed at the family beach as there were kids with us. I would have liked to see the adult beach, it was probably less crowded. Disney did a nice job with embarking and disembarking. We did not experience delays. 12:30 is a good time to get on board. We left the ship carrying off our own luggage. I wish it could have been a little later than 7:00 A.M. Would I go again? Probably. My wife is a Disney disciple. She would go again in a heartbeat. The biggest negative of the cruise was the price. A few months ago, I took a 7 night Royal Caribbean cruise on the Allure of the Seas for less money than the 3 night Disney cruise. Although I did enjoy the Disney cruise, I didn't see twice the value. Read Less
Disney Dream Ratings
Category Editor Member
Cabins 3.0 4.7
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness Recreation 4.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.1
Enrichment 3.0 4.3
Service 5.0 4.7
Value For Money 5.0 4.0
Rates 2.0 3.7

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