1 Helpful Vote
Sail Date: January 2018
Daughter running in WDW Marathon so we decided to take cruise also so she could run in the Castaway Key 10K Challenge. First time on Disney and generally impressed. Embarkation and disembarkation was very smooth. Quality of food and ... Read More
Daughter running in WDW Marathon so we decided to take cruise also so she could run in the Castaway Key 10K Challenge. First time on Disney and generally impressed. Embarkation and disembarkation was very smooth. Quality of food and service superb. Entertainment very enjoyable. Watching the children interact with the characters brought a smile to our faces. Cleanliness of our stateroom and the public areas outstanding. Castaway Cay very enjoyable even on a cloudy day that turned to rain. Crew very good at adapting to rainy weather for two days of cruise. However, my daughter's spa massage experience led her to tears when she returned to cabin. Twice her upper body was improperly exposed. Spa run by same people that provide spa for RCL where my daughter has had numerous massages and never had this occur. Spa manager apologized and refunded fee after we complained. But the evening after the massage was NOT "the happiest time on earth." Read Less
2 Helpful Votes
Sail Date: January 2018
My wife and I had previously traveled on the Bahamas Celebration and RC Grandeur of the Seas, but now wanted to take our kids on a Disney cruise. We booked the trip in July and waited a long six months for our trip. When we arrived at ... Read More
My wife and I had previously traveled on the Bahamas Celebration and RC Grandeur of the Seas, but now wanted to take our kids on a Disney cruise. We booked the trip in July and waited a long six months for our trip. When we arrived at the port, we had a scheduled arrival time at 10:45am and ended up pulling in around 10:15am. There were very few cars and could pull right up to have our bags placed with the crew. Parking was easy and was a flat fee of $68 (paid before you enter). We collected or bags and went to the terminal. It was a VERY cold morning and had a short line for the DCL staff to check passports. We then went through security and headed up to the check-in area. It was a fast check-in and we had to wait until 11:30 before our group was called (we were in group 5). Going in they took our picture and we headed up the gangway. We ate lunch at Cabana’s on the 11th deck and the food was great! I love seafood and the crab claws and shrimp was a hit with me, and the panko-breaded cod was very tasty. The kids had lots of choices and my 6yo son really liked the pizza (I have had better, but he really liked it). Our rooms were ready at 1:30pm (the hallways are blocked until that time) and went to get everything setup. Since we arrived at the port early, our bags were pretty much there by 2pm. We had our 2yo son get a nap before the Sail Away party and we were good to go. The party was fun, but cold. Once we were out in the ocean, you could feel some movement, but nothing bad. We had the early dinner time for the trip and went to Enchanted Garden. The food was very good and the service was top-notch. Our waiters were very nice and wanted to go above and beyond. We were able to catch the evening show (Believe) and it was incredible! My 2yo sat through the whole show and was excited. The shops were open after going into open water, so we checked out a couple stores after the show. The stateroom was ready when we returned and the murphy bed was pulled down and the sofa bed was ready. The blackout curtains were very effective and loved having them the next morning. Our next day was in Nassau and we planned to spend some time on the ship before walking around the stores in port. The water in the pools onboard were very warm, but the slides had cold water in them. Due to the cold snap during the previous week, the water cooled down quite a bit. We did to the Aquaduck and it was a blast, but just cold. My 2yo was not allowed in the pools (must be potty trained and no swim diapers). The Nemo area was fun for him and he spent some time there. We ended up going back to the room to get warm and went back to Cabana’s for lunch. Pretty much the same items, but they had crab legs that day. We went out to Nassau in the afternoon and it was what I expected – lots of people offering cab rides and trying to sell things. We did get to the main shopping area and checked out DelSol, but headed back after that. I do not think we will get off the ship next time, or at least not leave the pier. There ended up being four ship in port that day, but it did not seem overly crowded on the pier. For dinner, we were in Royal Palace and beef tenderloin was perfect the soufflé was my favorite dessert (I had two of them). We did the pirate party that night and met some more characters. The lines were long for some of them, but nothing like Disney World. We opted to head back to the room after the party so my wife could rest and the kids could get to bed. I went out to do some shopping and catch the end of Star Wars. They were doing Beauty and the Beast that night, but wanted to wait for Sunday so we could enjoy the pirate party. The last full day was at Castaway Cay and the weather was perfect! The only issue was with the ocean temperature. The bridge report channel said the water was 79, but our guess is 69. It was very cold and not too many people were in the water. It was also very windy and most of the port adventures were cancelled. The lunch was tasty and we loved the Olaf and Sven cups with the non-alcoholic frozen drinks. Just be mindful there is a 7.5% VAT on all purchases. The gift shops had lots of neat items that were not available on the ship, so do not wait to get back on because most of the items will not be there. We learned if we saw something in any of the shops, it will probably the only place to find it (even on the ships). We headed back to the ship around 3pm and just enjoyed the nice weather. Our last meal was at Animator’s Palette and was tons of fun! The food did not disappoint once again and they are also very good with getting meals if the kids are picky. We finished up dinner and headed for some more shopping, but it was very busy since it was the last night. We went to the last show for Beauty and the Beast at 8:30pm, but there was a delay, and the cruise director came out around 8:45pm and said the lead characters all got seasick after the prior show and the understudies also go seasick, so they had to cancel the show. We did not think the ship was rocking that bad, but we did feel it as we moved to certain areas of the ship. The winds were in the 35mph range and the seas were pretty high (maybe 15ft). Our room on deck 8 was moving quite a bit, but we did not feel sick. There was some pretty major rocking around 4am, but again did not make us sick. Getting off the ship the last day was pretty simple. Our bags had to be out by 10:30pm the night before and we had our day bag ready to head out for breakfast. Depending on your dining rotation and time determines where you eat in the morning. Our time would have been 6:45am, but we just went back to Cabana’s. They did not have as much food, but still some good choices. We went down around 8:30am to leave and to get our Shutter’s USB drive. Just a tip – if you think you want the full digital package, buy it before you leave online for $199 since it is $230 on the ship. There was a bit of a delay going down the gangway since they were scanning cards at the end. Our luggage was down on the first floor in our section (Tinkerbell Green) and there was a crew member there to help us take the luggage through customs out to the car. Customs was a breeze and we were sadly back to the car. We were all very sad to be leaving the ship. It was above and beyond anything we could have ever imagined! The ship is kept in amazing shape and the common area bathrooms were always clean. They do quite a bit to keep hands clean and to ensure any bugs are not spread around. The crew was extremely nice and all of the character meetings were great. We wish it was longer, but school schedules got in the way. In the end, we are already planning our next cruise for October or November to catch a Halloween or Christmas-themed event. If you are a fan of Disney, please do not hesitate to book a cruise on the Dream!! Read Less
1 Helpful Vote
Sail Date: January 2018
Great for kids, not for adults....not enough activities for adults. Those they had were unenthusiastic...trivia was a bust, the staff didn't care about the experience at all. food was OK, nothing spectacular...Cabana Buffett was ... Read More
Great for kids, not for adults....not enough activities for adults. Those they had were unenthusiastic...trivia was a bust, the staff didn't care about the experience at all. food was OK, nothing spectacular...Cabana Buffett was horrendous, we only went once. The weather prevented us from docking at Castaway Cay and that was a major disappointment. Nothing offered for this, just a really uninspired sea day. The dining room staff was obviously overwhelmed with the amount of people on the ship, and complaints that they had to give up a day off!! I can. cross this off my bucket list, it is not worth the money unless you are focused solely on the children's enjoyment. Disney is not offering good value for the money they charge for this cruise. On the 3 night cruise Beauty and the Beast has 4 performances, it was very good, but once is enough and no other entertainment, other than music in the lounge is offered. It was too cold to do anything outdoors and the activities offered indoors was to say the least, uninspired Read Less
1 Helpful Vote
Sail Date: December 2017
We had a great time on Disney Dream. Our servers were excellent - table 112 - Shanna from St. Lucia and Don (his nickmame) from Taiwan. Mahesh our room attendant was awesome too , room 10084 was a good location but right under pool deck ... Read More
We had a great time on Disney Dream. Our servers were excellent - table 112 - Shanna from St. Lucia and Don (his nickmame) from Taiwan. Mahesh our room attendant was awesome too , room 10084 was a good location but right under pool deck so some noise from NYE party as expected. Beauty and the Beast show was amazing. New Years's Eve Fireworks and Pirate Party were a lot of fun. My girls loved the dance parties on board. There are plenty of character experiences around. The private island was fun. We took advantage of the snorkeling and bike rentals. We lined up to get off the boat 10 minutes before they opened the doors and were able to get great seats on the beach without an issues. Only thing I wished for was better quality coffee at breakfast and on decks. My main point in writing the review was to give props to our dining servers. They truly work so hard and were so fantastic. They are with you your whole cruise and its makes a big difference in having a positive experience. Read Less
Sail Date: December 2017
We traveled with a family group of 10, similar to our cruise a few years ago on the same Disney ship with a different group of 10. We definitely built the excitement given our excellent experience on the first cruise, but it failed to ... Read More
We traveled with a family group of 10, similar to our cruise a few years ago on the same Disney ship with a different group of 10. We definitely built the excitement given our excellent experience on the first cruise, but it failed to measure up this time. Out of Disney/s control, our daybag was stolen during our excursion to Atlantis Aquaventure. We reported the robbery to Atlantis and Disney, but neither took steps to address the issue. Even just asking if there was anything that they could help us with would've made some difference. Our stateroom host didn't set up our beds reliably and chatted on his phone instead of greeting us. It sounds snotty, expecting someone to pause their conversation to say 'good morning,' but that has been my experience on other cruises. My husband and I booked a Couples Choice spa appt, and were very disappointed. The suite was not as pictured on the website-- "canopied roman daybed" actually means 2 chaise lounges. And Bathing ritual means being sent to the communal locker room to await an open shower (even though there was a lovely shower in the suite- we were not permitted to use it). And after the jacuzzi soak and massage, they sit you back down and give a very hard sell trying to make you buy spa products. $179 for 10 packs of bath salts! We spent nearly $600 including gratuity, and I was shocked at the gimmicky sales pitch at the end of our appt-- so much for floating out of the spa. I will give much credit to our servers in the restaurants- my youngest has a food allergy and they did a great job taking care of her, and were friendly and fun every dinner. Read Less
1 Helpful Vote
Sail Date: December 2017
Went on the cruise with a bus load of folks from our community. Boarding process was very smooth. Over the 4 days I found 3 hairs in my food. Not enough adult activities. Children were allowed in events advertised as adult only. ... Read More
Went on the cruise with a bus load of folks from our community. Boarding process was very smooth. Over the 4 days I found 3 hairs in my food. Not enough adult activities. Children were allowed in events advertised as adult only. Adult events were either alcohol related or trivia based. No craft type events for adults. The 5K in the past were first off the ship, not organized to be first this time. Activity listed at 8:00, doors did not open to check in until 8:00. Would be nice if they could separate adults and families in the dining rooms. Too many parents allow their children to scream all through dinner. Cabins were roomy, heavy duty curtain allowed room to be separated into two spaces. Beds were extremely comfortable. Would be nice if families were reminded that corridors outside staterooms are hallways outside bedrooms. Running and screaming aren't really appropriate. Read Less
2 Helpful Votes
Sail Date: December 2017
We chose this cruise for our grandson to experience Disney and cruising. We have cruised many times on other lines and felt this was the best for children his age. He had a wonderful time. I have to mention that our grandson has a peanut ... Read More
We chose this cruise for our grandson to experience Disney and cruising. We have cruised many times on other lines and felt this was the best for children his age. He had a wonderful time. I have to mention that our grandson has a peanut and egg allergy. The staff went above and beyond to make sure his food was safe at all meals. The extra attention they gave him and the easing of our anxiety was to be commended. The food was adequate and based on other cruising experiences I would give it a 5 out of 10. I found the ship to be very crowded with all of the meet and greets happening throughout the day and night. I think they should consider having the characters appear at the meals or in larger areas away from the main walkways like they do in the park. Embarkation was a zoo but disembarkation was smooth as we walked off the ship with our bags at 7:00am. Overall, we enjoyed this cruise because we were able to observe our grandson having a magical time. Read Less
1 Helpful Vote
Sail Date: December 2017
This is my first review -- so hopefully it answers some questions. First off - if anyone has other questions, please reach out and I'll do my best to answer them. My husband and I decided to go on this cruise -- to try it out. We had ... Read More
This is my first review -- so hopefully it answers some questions. First off - if anyone has other questions, please reach out and I'll do my best to answer them. My husband and I decided to go on this cruise -- to try it out. We had been on Princess and couldn't stand all of the nickel and dime sales pitches. We heard Disney was different and boy was everyone right. We decided to do the Merrytime cruise since the date worked and Disney does such a great job with the holidays. Prior to sailing we reserved a beach shore excursion in Nassau that we ended up not doing (more below) and a cabana at Serenity Bay on Castaway Cay. We flew into Orlando the morning of the cruise and paid for the Disney ground transfers. We only waited on the bus about 5 minutes before it departed for the port. We arrived at the terminal around 1100. We went through security quickly and came upstairs. Since no one told us there was a special concierge check in (even though I read about it online - we didn't see it) we stood in the check in line. Once we were with an cast member she checked us in and then took us over to the concierge check in. We then waited in the "lounge". I wouldn't say this was a lounge -- it was more of a reserved seating area. Within a few minutes they took the back to backers onto the ship and there was then enough seating for everyone. Around 1130 we were taken onboard and immediately brought to the concierge lounge. Here they offered some small sandwiches, a full bar, desserts and went over our agenda for the week. What was really nice was they had youth activities people there, spa people, port adventures people, etc so if you needed to sign up for any activities you could do it right here and now without having to go all over the ship. We signed up for spa activities at times that were not listed online. This was much easier. We wish they had gone over the various food options the lounge would be offering each day but they did not. From there we went to our room, which was amazing. The balcony was much larger than we thought it would be. Once we had checked the room out, we decided to walk around the ship. We went onto each deck and walked around trying to get the lay of the land. We spent quite a bit of time trying to locate our muster area. There were no signs anywhere for the letter "B" and each crew person we asked gave us different instructions. We had some hard ice cream from the Cabanas buffet -- this was the only time we ate there the entire week. Finally it was time for the muster and we did our best to find it. Turns out the signs were inside the Walt Disney Theatre....makes it hard to find when the doors were closed. After the muster we asked the concierge about getting breakfast in our room. I thought we could do this since we had a larger stateroom and I was correct. Since we had a dining table this was allowed. We did this each day and it was quite a relaxing way to start our day. We turned in our selections each night prior to the concierge who placed the order for us. It would have been nice to have the menus already in the room so we would have known it was an option. The only room service menu in our room was continental breakfast and late night food. That night we went to the Golden Mickeys show which was nice. We also had a drink in the lounge (the happy hour in the concierge lounge was every night from 5 pm to 10 pm). We ate dinner at the Royal Palace which was really good. That day we decided to cancel our excursion for Tuesday and the concierge was able to take care of this for us. On Tuesday we spent a leisurely day on board. We ate lunch up on the deck -- at the hamburger/pizza/sandwich place. It was quite good. For dinner we ate at Animator's Plate which was good and we enjoyed the Crush show. We also spent time at the sports pub for some activities which were fun (we did this each night). The next day we enjoyed our time in our Cabana at Serenty Bay. It was very relaxing and low key. The BBQ was alright - not the best more like the buffet than i would like. That night pirate night was quite fun and the fireworks were really great. On Thursday, we spent the morning at the spa. It was quite a good time and there was a low key sales pitch which was nice - not nearly as much of a sell as we thought it would be. That night we ate at the Enchanted Garden and lunched at the Royal Palace. We disembarked very easily on Friday morning. We left the boat about 0715 and took the shuttle to the airport and we were off the bus at 0830. We did not do the express departure but let Disney take our luggage off which was much easier for us. We really loved our trip and would like to give a shout out to our waiter Roy and our room steward Erik who went above and beyond. We were never short of sparking water in our room. A few things we wished they did differently - it would be nice if it was bit clearer on where bottled water and soda were free. Since it is only on the pool deck, the concierge lounge and in our stateroom we wish they stated this as such. Otherwise it can be confusing. Secondly, we used the concierge sun deck quite a bit and really liked it. It would be nice to have a TV screen on at night so you could watch the pool deck shows if you wanted without having to stand in the crowds. Finally, we were very surprised they did not put more chairs on the pool deck at night so we could watch the movie. Like I said above, this was a great trip and we would consider taking a Disney cruise again. Read Less
3 Helpful Votes
Sail Date: November 2017
My wife and I sailed on the Disney Dream the last week in Nov 2017 to Nassau and Castaway Cay. Overall it was a good cruise. We were by ourselves so will review the adult areas of the ship for those sailing without children. A Disney ... Read More
My wife and I sailed on the Disney Dream the last week in Nov 2017 to Nassau and Castaway Cay. Overall it was a good cruise. We were by ourselves so will review the adult areas of the ship for those sailing without children. A Disney cruise is obviously designed for families with children ages 5-13 (in our opinion) but they also have adult areas and activities. This was our 22nd cruise overall and 2nd on a Disney ship, prior was the Disney Magic. We preferred the larger Dream as it had more activities and common areas, also a larger adult pool area and more adult clubs. EMBARKATION: We booked the early embarkation at 11am as we drove over from Orlando. Plenty of parking at the terminal for $85 for 5 days/4 nights. I splurged for preferred parking right next to the terminal for $105 and boy was that a mistake – it was outside parking and a flock of birds must have liked my car as it was covered in bird droppings. I wasn’t parked under a tree so no clue why. Next time it’s the $85 parking garage across the street! Getting on was a snap at 11am, we were on the ship within 15 minutes. Bit of a line at security but it moved fast. We had lunch in the dining room rather than fight the crowds at the buffet. Cabins were available at 1pm. CABIN: We had a balcony stateroom with an obstructed view (9012) which was slightly cheaper than a regular balcony. We didn’t mind the obstruction as it gave us shade in the front area and sun in the back. We really liked the room layout, especially the two bathrooms (one shower/sink, one toilet/sink). There was plenty of storage in the room. Our cabin steward was excellent and kept the room clean and made up. TIP: In order to have lights and air conditioning, you have to insert a card in a slot by the door. Designed for your room pass obviously, but any card will work (credit card, etc). This way you don’t have to keep inserting your room key. FOOD: We liked the rotational dining concept with the same servers each night in a different dining room. Our servers were terrific, as good as you’d expect from a Disney cruise. Overall the food was very good. Mostly seafood which my wife enjoyed, I prefer beef and chicken and those dishes were good but not great. Steaks were a little tough. TIP: If you are adults-only, pick late dining as there are fewer children then and thus a quieter experience. We rarely went to the buffet as we heard it was crowded. For breakfast and occasional lunches we went to the dining room instead and had great meals in a peaceful setting. As we spent most of our ship time on Deck 11 by the pool and spa, we took advantage of the food café’s between the adult and family pools. The pizza at Luigi’s wasn’t good at all, but Flo’s Café had great sandwiches (inc panini’s) and a selection of fresh fruit. Tow-mater’s Grill had good hamburgers and other grilled items. We usually had a late afternoon snack here as we had late dining. Never crowded and you can take the food to your pool chairs if you prefer. Soda machines are to the back on Deck 11, also in the buffet on Deck 11. CLOTHING: Disney has casual dining now so you don’t need a suit/tie. You can wear jeans and shirts to dinner if you want. They do have an optional dress-up night which was our 2nd night at Nassau. The next night was Castaway Cay and they had the optional pirate dress-up night and fireworks display. POOL: Adult pool area was very relaxing and also had two large Jacuzzis. On our 2 port days, you could get loungers pretty easily. On our sea day, loungers were gone by noon but there were more loungers on Decks 12 and 13 forward for adults. The family pool area was always very crowded and I can’t speak for chairs there. I did the Aqua Duck water slide once, it was okay but not worth waiting in line for. I did it early afternoon when we were at Castaway Cay so there was no line. SPA: We booked a day at the Rainforest Spa online before the cruise. Onboard we visited the spa and booked it for 2 more days. The Rainforest has 10 thermal couches and 2 small jacuzzis (each seats 2) plus an assortment of saunas and fancy showers. Unfortunately it lacks any other chairs or loungers. The thermal couches are very warm so you can only spend an hour at most before the heat gets to you. If we did it again, we’d only go with the one day pass and use it on the sea day. Good news is it wasn’t crowded except for the jacuzzis. ENTERTAINMENT: A very definite plus for Disney! We loved the three Disney performances and the other night’s entertainer, a comedy ventriloquist, was very good. One of the Disney shows was their new Beauty and the Beast show which was fantastic. Just over an hour in length but included all of the songs from the movies. TIP: Get to the shows at least 15 mins early, preferably 30 mins early for Beauty as it was packed! The other thing we liked was their movie theater. That week they played Coco which was a new release so we saw it for free. They also played Thor: Ragnarok that week. NASSAU: We had been to Nassau so weren’t excited about it. We booked the cheapest Atlantis tour which included a guided tour of the “Atlantis ruins” and their shark tank, about 2 hours of walking. Then we were free to explore the resort. They ran shuttle buses back to the ship every 30 mins. As it was late November, the water was too chilly for any water activities in our opinion (we’re from Florida). CASTAWAY CAY: We like Castaway Cay but that day it was rainy in the morning and the water was chilly. We didn’t see many folks in the water but the sun came out later on. We did the Castaway 5K Race which was a lot of fun. You sign up at Guest Services or Port Excursions desk. The group meets at 8am and you head off the ship first for the 9am fun run. There were almost 200 runners but the course is well laid out so there was plenty of room for the fast runners, or plodders like us, and walkers. DEBARKATION: The breakfast times depend on your dining times – early dining had breakfast at 7am, late dining breakfast was at 8:30am. The buffet was open also, I believe, although there was some confusion with the printed schedule. You could walk-off the ship at 6:30am with your luggage if you had to go early. We were glad for a leisure morning and we didn’t depart the ship until 9am. Customs line was a little slow so we didn’t leave the terminal until 9:30am for our car. Again, it was parked right next to the ship so easy to find. Just had to go to a car wash in Orlando to clean off the bird stuff lol! Read Less
Disney Dream Ratings
Category Editor Member
Cabins 3.0 4.7
Dining 4.0 4.2
Entertainment 5.0 4.6
Public Rooms 4.0 4.7
Fitness Recreation 4.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.1
Enrichment 3.0 4.3
Service 5.0 4.7
Value For Money 5.0 4.0
Rates 2.0 3.7

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