1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa Deliziosa Review
  5. Costa Deliziosa Cruise Reviews

177 Costa Deliziosa Cruise Reviews

The ship was beautiful BUT it was all money money money, if you are a vegetarian then don't go unless you want omelet as that was all I was offered, can't eat that for nearly a month, they really didn't want English ... Read More
The ship was beautiful BUT it was all money money money, if you are a vegetarian then don't go unless you want omelet as that was all I was offered, can't eat that for nearly a month, they really didn't want English passengers on board, it was my for ever dream to go on a cruise as had worked on ships and wanted to be the passenger, boy was I disappointed, I paid extra for a outside cabin with sea view, was given that BUT with a life boat in the way so in darkness all the time, when asked if I could move was told if I paid more money, as "what did I expect on a cheap cruise" it was not a cheap cruise as other than the air you breathed you had to pay very inflated prices, so please think before you book, also be warned they take money out of your account every day for services whether you get service or not, and then when you buy a drink etc you pay up to 15% again, a few of the staff were fantastic like STACEY English and made my cruise, what a little gem, some of the bar staff, but if you have problems with your food don't bother to talk to the matradee Geogio Conti he just laughed if I was his boss he would have been dismissed on the spot, well as you can tell I was very disappointed and would Never Ever cruise with Costa again, and I was not alone Read Less
Sail Date November 2015
My husband and I are avid cruisers, having cruised on NCL, Princess, Holland America, Carnival, MSC, Celebrity and even a Costa Caribbean cruise. We booked a back-to-back leaving Venice, going to Italy, Greece and Turkey and the 2nd leg ... Read More
My husband and I are avid cruisers, having cruised on NCL, Princess, Holland America, Carnival, MSC, Celebrity and even a Costa Caribbean cruise. We booked a back-to-back leaving Venice, going to Italy, Greece and Turkey and the 2nd leg back to Florida (36 days total). The first problem was the itinerary change AFTER we paid our final deposit and had already booked our airfare. We really wanted to see Turkey (2 stops) but they changed the itinerary and substituted Croatia and Montenegro. So, this wasn't a deal-breaker but we were disappointed as there were other ships that were going to Turkey. Then, the 2nd problem - we were to embark in Venice but when we arrived at the port, the ship was not there due to weather. They ported the ship in Trieste and we had to be transported for a 2 hour coach ride to Trieste. The whole process was a nightmare (totally disorganized and a complete disregard for passenger comfort). We had to sit in the Venice terminal for 2 hours before our bus got there, with not even water being offered. Third problem, once we got on the ship in Trieste, they closed the buffet line 10 minutes after we got there so food was limited and we had not eaten since breakfast. There were hundreds of passengers still being transported so I'm sure they were not happy when they got there with no food until dinner at 7:30. Fourth problem, our cabin was fine for the first leg but we had to change for the transatlantic portion. This cabin (6234) was the cabin from hell...next to the steward station, crew stairway and below the room service prep area. Banging, clanging and slamming all day and all night. We complained and requested a cabin change but were told nothing was available. After 3 nights, we were so fed up we were ready to disembark the ship and fly home at the next port. I told the Cruise Director and, somehow, they miraculously found us another cabin (which actually was a good one). Fifth problem - my husband and I eat 2 meals a day (late breakfast and late lunch) at the buffet as eating late meals just do not work for us. This was not a problem on all the American-style ships we have cruised on. The Deliziosa meal schedule was quite different. Breakfast in the buffet was predominately pastries, breads, a few cold cereal choices, yogurt and fruit. There was no skim milk for our cereal so we basically diluted it with water. On the transatlantic portion of the cruise they did add eggs and bacon to the buffet. Hot drinks (coffee and tea) were only provided at breakfast and during "snack hour" which was 4:00 -5:00 p.m.- there were none at lunch or dinner. If you wanted them, they had to be ordered from the bar staff and charged to the cabin. The only cold drink you could get without being charged was water (no iced tea or flavored beverages at all). They actually turned off the water and ice machines after lunch. Snack time was a zoo - they only opened one station (food and beverage) so the lines were horrific to get finger sandwiches and hot coffee/tea. Pizza was available free for about 3 hours each day (plain - tomato sauce with cheese). If you wanted a different kind of pizza, you had to pay for it at night. There was a charge for room service (I think 5 euro per person) but we never used it. The buffet usually closed by 3:00 p.m. and did not re-open until 7. Even then, the choices were pretty limited. LOTS of pasta available, though, at lunch. We enjoy other ships because they provide popcorn, ice cream, etc. but Costa did not provide anything at all except what was available at meal time. We found the entertainment to be mediocre. I realize it's hard to schedule entertainment for people who speak so many languages so I hate to bash them for this. I was disappointed, however, at how obnoxious and rude many of the passengers were. During the shows, they would talk loudly and leave once the announcements had been made in their particular language. Meal time was especially exasperating as they would basically run you over, push you out of the way, talk and even SING loudly and generally make meal time an annoying affair. We enjoy using the dry sauna for relaxation but again found the people to be loud and annoying while we tried to relax...I realize the ship cannot do anything about this but it is something you may to consider when taking this ship or this cruise line. All the English-speaking people we talked to on the ship seemed to have the same opinion of this cruise. Read Less
Sail Date November 2015
Costa Deliziosa is a fantastic cruise line. The amenities are wonderful such as the fitness center. It has all the exercise machines and free weights and no waiting around for the equipments. Our cabin was always cleaned and well ... Read More
Costa Deliziosa is a fantastic cruise line. The amenities are wonderful such as the fitness center. It has all the exercise machines and free weights and no waiting around for the equipments. Our cabin was always cleaned and well kept and housekeeping was very attentive to our needs. The bed is actually very comfortable. The dining experience was wonderful. the servers were friendly, courteous and the service was fast. The only thing lacking in the buffet room during lunch is coffee. The entertainment from the first night to the last night was exceptional. The singers and the dancers and the shows were truly amazing. The embarkation ports were easy to get off and on the ship. We enjoyed touring the cities during the day and we always had enough time to visit each city that we stopped on. The mini boat rides from the sea to the shore at Kotor, Montenegro was very efficient and the boat ride allowed a great view of the coastline. The disembarkation was very efficient and timely. Read Less
Sail Date October 2015
Embarkation was a little more organized than noted in some of the previous reviews. At first it was not made clear how the process works. Upon arrival at the port, you hand over your luggage and are given a plastic card with a grouping ... Read More
Embarkation was a little more organized than noted in some of the previous reviews. At first it was not made clear how the process works. Upon arrival at the port, you hand over your luggage and are given a plastic card with a grouping number. After entering the main hall it became clear (after a while) that Costa was calling up small groups at a time for check-in based on the grouping number. Warning - the arrival hall has very limited seating, so depending on what time you arrive you may be standing for quite a while. Management staff are Italian, and the the crew (i.e., hotel, wait staff, etc.) are mainly from Asia, India, and South America. The staff worked very hard. But in the main dining room there just is not enough staff to take care of all of the diners. This leads to overworked staff, who were, at times, not at their most pleasant. Adding to their stress is the fact that passengers spoke many different languages, and not many of the wait staff are fluent in 4-5 languages. Looking at a picture of the outside of the ship gives you some perspective on how many balcony cabins there are (a lot). The cabins are quite roomy and well appointed. The interior of the ship has a very Carnival Cruise Line décor (read - gaudy and garish). The art is strange. The atrium lounge area has no WoW factor. Most of the shore excursions were very good, especially Corfu, Santorini, Athens and Dubrovnik. The ship caters to the European market, which can be quite different from a North American cruise experience. For example, the buffets were extremely limited and had the same food items every day. No eggs, bacon, toast, etc. for breakfast. No fresh juice. In fact, during our stay on board the "juice dispensers' at the buffet (which, when working, serve up a watered down version of Tang) were mostly non-operative during meal services. The ice/water dispensers are turned off when the buffet was not in operation; making it extremely difficult to get a glass of ice water.....there's just no excuse for that. I would rate the food as just average. Although it's an Italian cruise line, the pasta and pizza were also very average. Most announcements are made in multiple languages (Italian first, German, Spanish and English). Since the bulk of the passengers were Italian, after their announcement was made they'd start to "chat it up", making it very difficult for foreigners to hear the announcement in their native language. Suggestion for Costa - make the Italian language announcements last, not first. The entertainment on board was mostly very good. The entertainers were some of the hardest working folks we've encountered on cruise ships in recent times. Costa uses the tipping practice of automatically adding crew tips to your bill. Bar service automatically adds 15% gratuity. Disembarkation went fairly smoothly - once you figured out where you were supposed to congregate (based on colored baggage tags handed out the night before). Disembarkation announcements were not made ship-wide; just at the individual congregation points. Read Less
Sail Date October 2015
Having comparisons with only USA serving cruise lines, I won't rehash the astute review of "robinsandiego" dated March of 2015. different Costa ship but all ditto on the info. Cabin stewards and waiters -- Indian, or ... Read More
Having comparisons with only USA serving cruise lines, I won't rehash the astute review of "robinsandiego" dated March of 2015. different Costa ship but all ditto on the info. Cabin stewards and waiters -- Indian, or Filipino or Indonesian -- all fantastic, BUT they are totally overworked. Too few wait staff, MUCH less than Carnival, cabin stewards serve way too many rooms. Totally focused on Latin interests, ALL music and lounges and loud deck music EXACTLY the same sounding -- I don't mind Latin dancing once or twice a week, but ALL the time? Center Lounge, 7 nights of two guys playing Latin guitar. Which brings another fall short comparison -- On a 7 night Carnival cruise -- 2 show a night comedy club, with comedians being changed off in every other port, so total variety. Guess Europeans don't have senses of humor (anyway if they had a club it sure would not have been in English) Italians are about 75% of the cruisers, and all announcements are First in Italian, then German, then French, then Spanish, then English. The PA system sounded like a tinny squack box (and what a bore to have to listen to this tower of babel every announcement) Cold water in pools, lukewarm jacuzzis, and one attendant in the gym who was mostly busy giving "free" seminars to get people to buy treatments. Oh did I mention the last night I was woken from sleep at 1 AM by an announcement of "a small fire in the engine room." Hearing commotion in the hall I open the door and behold two fully outfitted firemen. That gets your attention! Being in the total aft cabin is something I won't be doing again --ever. Read Less
Sail Date September 2015
We had great food, great entertainment. We were more than happy with our cabin, and our dinner waiter. However, the thing that spoilt this cruise was lack of water. They wanted us to pay for every drop we drank. I found some waiters ... Read More
We had great food, great entertainment. We were more than happy with our cabin, and our dinner waiter. However, the thing that spoilt this cruise was lack of water. They wanted us to pay for every drop we drank. I found some waiters downright rude, if you asked for a glass of water the reply was "card". If we did not want to hand over our card, they did not even bring tap water. The other issue was tea and coffee. There is none available except for between 4 and 5pm. And if you do not speak Italian you would not even know about this one hour. Even on the English daily bulletin, it is written in Italian. The man looking after this station, was rude and unhelpful. It took us 3 days to discover afternoon tea hour. When we were shown the daily bulletin, and I said that it was in Italian, he told me that it was in English in the English version. this turned out not to be the case. He said "its up to you to read it, its not toilet paper you know". The soda fountains were never open, the whole time we were on the ship. All I wanted available was a glass of water, and it spoilt the whole experience. I approached the matre de about the water situation, he was apologetic at least, and he told me that Costa made a decision to not serve water with the meals, and instead forced customers to purchase bottled water. Service on board was mixed. Some of the staff need to get another job, they are totally unsuited to customer service. Then we were lucky enough to have a wonderful waiter (Renaldo) for evening meals, and an efficient polite cabin boy, (Dino). My other complaint is that I would liked to have bought a drink, but refused to run up costs on their cards. Surely they could allow cash purchases for drinks, and supply water with meals. Read Less
Sail Date September 2015
This was the first cruise either my wife or I had been on and we were a little concerned about booking this ship after reading some of the reviews, now we have stayed in some wonderful 5 star land based hotels but this ship was brilliant. ... Read More
This was the first cruise either my wife or I had been on and we were a little concerned about booking this ship after reading some of the reviews, now we have stayed in some wonderful 5 star land based hotels but this ship was brilliant. All the staff were helpful and happy, the ship was always being cleaned, the food was lovely and varied either in the main restaurant of the buffet style. The only gripe I would agree with is yes the main pool area can get very noisy but there are 2 pools to chose from or you can just find a quieter part of the ship, it is big enough. All in all I would recommend this ship to anyone we enjoyed every minute of the cruise and for the first time in a long both of us did not want to go home, we will definitely cruise again and use Costa again. Read Less
Sail Date September 2015
The ship itself was a nice design with a relaxed feeling. The top deck pool area had a bit of a party atmosphere, although the pool itself was tiny with about 30 or 40 people in it most of the day. Cabin was spacious and pleasant. Most of ... Read More
The ship itself was a nice design with a relaxed feeling. The top deck pool area had a bit of a party atmosphere, although the pool itself was tiny with about 30 or 40 people in it most of the day. Cabin was spacious and pleasant. Most of the staff on board are asian I found a number of the drinks waitors really needed prompting to serve drinks and rarely smiled. If you were sat at a table and went to the bar yourself this was frowned on. There was quite a number of the filipino and Indonesian bar staff that were quite unpleasant to deal with slamming down drinks and generally being rude. I politely asked why there were so unfriendly and I was told that they work 12hr shifts everyday for 8 months. I have worked long hours under stressful conditions for a large part of my working life so although I understood what he was saying I didn't have any sympathy for him or his collegues due to the unprofessional manner in which they were carrying on. If I had experienced rudeness from staff at my local pub I would take my business elsewhere- not so easy to do on a cruise when you've already purchased the all inclusive drinks package. Breakfast was exactly the same ham and cheese every morning. Lunch was also repetitive and overcooked. Although there was plenty of drink stations present on deck 9 for dining purposes only 1 or 2 would be open at any one time which was confusing and required long walks around the large dining area to find one open so I would rate the deck 9 canteen as 2 star dining. Evening meal was ok the waitors seemed less experienced and had less personality that what we have experienced on other cruise lines. Food portion sizes were small and if you like you meat and veg together then you might be disappointed I rate evening meal as 3 star. On the positive side the cruise was quite a cheap initial price, however tips were pricey and non negotiable and I was over charged for the wifi. In future I will pay a little more and go back to princess and celebrity. Read Less
Sail Date July 2015
Having cruised on Princess, Holland America, Oceania etc. Lots of disappointments with services of Costa Deliziosa. Strike 1 - the boarding procedure was hurry up and wait in line. Costa there are more efficient ways to embark ... Read More
Having cruised on Princess, Holland America, Oceania etc. Lots of disappointments with services of Costa Deliziosa. Strike 1 - the boarding procedure was hurry up and wait in line. Costa there are more efficient ways to embark passengers on a ship. Strike 2 - entered our stateroom, king bed...when 2 beds were requested upon reservation. It took 4 hours to separate the beds as they did not have available twin sheet bedding. Strike 3 - 1st - 2 minutes in the stateroom my travelling companion stepped on a hard object, which turned out to be a "cherry pit" . Strike 4 - no toiletries in the bathroom, except for a bar of soap, this is the standard of Motel 8. Strike 4- we prepaid the "all inclusive beverage package" only to be disappointed to find out it was not "all inclusive" . Again only to find out there were certain drinks on the bar menu, if the drink name was marked with an (*) this drink was not included. We paid for an "All inclusive" drink plan $240 USD per person. This is totally false advertising. Strike 5 - they appointed us the late dining sitting for 9:30pm Dining room, doors did not open until 9:45pm - strike 6 - the first evening dinner, we placed are stateroom cards on the table, ordered a glass of wine, then told we would have to pay for the wine. I explained we prepaid the beverage package. Waiter said no we did not. Strike 7 - I had notified ahead of time my travelling companion has a dietary need and a special menu was to be given. Nobody new nothing of it. Dinner was a fiasco. Strike 8 - dining staff- not friendly or engaging. Strike 9 - the lengthy time that passed between the meal courses and now yawning. By the time you left the dining room it was midnight. Going to bed on a full stomach does not work. Strike 10 - Bar Staff EVERY WHERE totally ignored you and no ability to be friendly or engaging. Its was like they are all having a bad day. At 1:00am , I finally had enough of this bad service, went to the customer service desk and asked to speak with a supervisor in private. This experience is sooo below standard. It was my friends first time being on a cruise and I was totally embarrassed at the sub standard treatment. The ship is Italian and caters to the European market. I new ahead of time European cruising is very different to the North America cruise market. The buffet was extremely limited, same food items "every" day. Breakfast was a disappointment cheese, cold cuts, pasties, buns, yogurt and a limited variety of fruit. ( no eggs & toast) Buffet was always TOO Busy! Dining room did have great meals. The meal serving was just way to much of event for lunch & dinner. Pools were over crowded not a lounger to be had in most cases, you had to search the different sun levels of the ship and there were many ...just to get away from the noise to find a lounger. The pool activities and music extremely LOUD! It was not relaxing. We gave up and went to the spa, purchased a daily use package for the Samsara Spa. It was totally worth it! $189 Euros for 2 persons, use of the Jacuzzi spa, saunas, tea room, private sun deck etc. Totally worth the price. One thing I have to say Samsara Spa facilities -2 floors is the best I have seen on any ship! It offered lots of "quiet". The shore excursions were fantastic. No Captains cocktail party - they called it a " Galla" event. That was a joke! Nothing formal about it and no speeches or thank yous. I was amazed at the lack of people who dressed up! Even our dining room table companions arrived in golf shirts and kakis. Entertainment was good in the theatre and the lounges...but the volume is turned up waaayy too loud! Onboard duty free shops were no deal and Guess brand outlet store stock sold at much higher prices...LOL. The ship has a very Carnival Cruise Line décor. The art was really weird. The atrium lounge area has no wow factor. On board the ship I felt like I was at an Italian Family Camp week. Truth! The ship holds 2800 passengers and you could never get away from them outside the spa. CONS: Yes my biggest negative the service sucked, and the staff were very abrupt. PROS: balcony staterooms are large, bathroom large, balcony large. Great Spa facilities, dining room food did not disappoint. There are other Cruise line options that are well versed with North American Cruising passengers and would make a more enjoyable cruise. Avoid Costa & also MSC Cruise Lines. I am an avid cruiser, its just my experience and my opinion. Cheers! Read Less
Sail Date July 2015
Boarding was a battle. The bar staff with the exception of the main one on the second floor had poor service and the mixed drinks tasted terrible. We got the all inclusive and have regretted very much as my wife only had a few mixed ... Read More
Boarding was a battle. The bar staff with the exception of the main one on the second floor had poor service and the mixed drinks tasted terrible. We got the all inclusive and have regretted very much as my wife only had a few mixed drinks and left most of them. The wifi is also a rip off they charge by time blocks and it's not customer friendly nor gives you a counter and it is extremely slow. Ship computers will not allow you to download gotomypc. With a few exceptions of excellent service. They double charged me on all items and it took an hour to get things sorted out while making it seem as if they were doing me a favor. Extremely poor customer service. Read Less
Sail Date June 2015
This was my second cruise, and first cruise with Costa. I recommend cruising but potentially with a different Cruise company. From the first instance, Embarkation is a nightmare as it is very unclear to guests the process that they need ... Read More
This was my second cruise, and first cruise with Costa. I recommend cruising but potentially with a different Cruise company. From the first instance, Embarkation is a nightmare as it is very unclear to guests the process that they need to follow. We got their at 12 30 and did not get on to the boat until 1530. The main area that we felt needed improvement was the food. It was terrible and did not vary much day to day which gets a bit hard to eat after a week. Even although its an Italian cruise line, the Pasta and Pizza was very average. Another comment we would like to make is that the all inclusive drinks package does not include a bottle of water you can only get it by the glass. We felt dehydrated the whole trip as we were already paying roughly 25 euros a day each for drinks we could not justify paying for bottles of water on top of this. The third disappointment is that all the staff in management rolls or officers were Italian and the rest of the staff e.g. hotel and wait staff were from Asia, Africa and South America. These staff work very hard and we were guessing that Costa employ them on less money than the Italians. At the end of our cruise we received a bill for 60 euros each for 'hotel tip.' We were annoyed at this as they do not inform you of this and we do not think that the staff would actually receive little if any of this 'tip.' That brings up another point, it is not a custom to tip in Italy but every purchase has a 15 percent surcharge put on to it. We did however have a lovely room, awesome service and beautiful views. From our experience we felt that Costas as a cruise company do not care for their guests or staff it is all about money for them. Read Less
Sail Date May 2015
Enjoyed a splendid western Med cruise on board the Costa Deliziosa. first time with them but would place above Celebrity as they have not gone in for the petty cost savings that affect the service so much and dining room standards were ... Read More
Enjoyed a splendid western Med cruise on board the Costa Deliziosa. first time with them but would place above Celebrity as they have not gone in for the petty cost savings that affect the service so much and dining room standards were very high. the ship - bright and at first seemingly brash and I could not get my mind around the mindset of the architect but after a day or two it all seems to work. Loads of space - busy or quiet corner - whichever takes your fancy. the cabin first class - the balcony enormous by comparison with other cruise lines. the crew friendly, indeed very friendly and charming and certainly well trained, not a problem with any of them. The entertainment really good in the main theatre. The clientele mainly Italian - they do like their little gameshows etc around the pool - not very british to take part! they do have style though. Pricing about average - not worth it to us the to take the drinks package as not great drinkers. Not too strict on bringing water etc on to the ship either. Major major plus point for me though was they catered for my Coeliac disease - gluten free - my own menu for lunch and dinner with plenty of choice and own maitre'd to ensure food served without chance of contamination. A real plus as I was apprehensive having only recently being diagnosed. The Italians are way in front of the UK in this respect. Minor negative - Savonna is a dog to get to from the UK - means connecting flights and usually a 2 hour coach journey to Savonna. A Rome embarkation might be easier but also more expensive. Barcelona - big city - tour worth it - had time to wander - walking distance from shipCadiz - beautiful. A very pleasant wander - close to port so easy walkCasablanca - a dump - dirty scruffy no pride no investment - Hassan mosque impressiveTangiers - wonderful - clean attractive cared for - great fun bargaining - they are fierce!Lisbon - nice city - easy walk from shipValencia - lovely architecture - again easy walk from shipRome - day trip nets down to about 5.5 hours in town. Plan the time or you will see nothing. We will go back one day - beautiful city. Read Less
Sail Date August 2014
We drove down to Savona from Austria the day before the departure and stayed at the highly recommended Motel Miro that more than served our needs - free safe parking, good dinner and breakfast Sadly we were involved in the non democratic, ... Read More
We drove down to Savona from Austria the day before the departure and stayed at the highly recommended Motel Miro that more than served our needs - free safe parking, good dinner and breakfast Sadly we were involved in the non democratic, (I am an EU citizen and also have rights) dumb, futile demonstration that kept us trapped in our car for 5.5 hours. Good for Italian tourism and the economy Embarkation was the usual confusing Costa story - when will they when will they improve the system to prevent the pushing and shoving? The ship is very well presented - interesting decor, clean and neatly laid out The passengers generally seemed happy while getting involved with the noisy daytime on board activities We had previously visited most ports before so we did our own visits except for Valencia where we used the Shuttle bus We choose not to spend much time in the cabin and had no problem with the quality, cleanliness and our cabin attendant was very pleasant - the only problem with cabin 7256 is that it is next to a service centre and the staff ensured we needed no wake up call The food and selection was more than adequate, but was never served hot in the main dining room The meat dishes were not always good but alternatives were available The 25 - 35 children seemed to be having lots of fun and were always on the go, Their ship's tours were pretty loud There is no Solarium area that provide any solitude Entertainment in the theatre was exceptionally good and was as good as or better than most on land shows In the bars and lounges around the ship the entertainers were also very good Disembarkation was also a pretty boring. drawn out affair but the luggage delivery for self drive passengers was tops The Costa smoking policy needs reviewing. as smoking in the Dining and Fitness areas was unpleasant and having children subjected to smoke and allowing them in the Casino is really a theme from yesterday The cruise and port itinerary was great for a winter cruise, a full day in Barcelona was the only shortcoming For us the it was really enjoyable and very good value for money   Read Less
Sail Date December 2013
We were on the ship during the dreadful storm in the Philippines, and as a large proportion of the crew were Philippino it was very difficult for them. There is not high enough praise for all the staff on the ship, they were fabulous. The ... Read More
We were on the ship during the dreadful storm in the Philippines, and as a large proportion of the crew were Philippino it was very difficult for them. There is not high enough praise for all the staff on the ship, they were fabulous. The service was wonderful,nothing was ever too much trouble, and even when things were very difficult they were marvellous. They work over 13 hours a day and go home rarely and are astonishing people in their kindness and helpfulness. I became ill on the last part of the voyage and this ship is the place to be ill at sea, They were concerned, careful of me and very kind indeed. Thank you Dottore and Beatrice for your time and attention, and also to the nurse in charge, you were all very good friends to me. The chapel is lovely and as we were on pilgrimage to the Holy Land we really appreciated having both a beautiful spiritual space and new Canadian Philippino friends to share it with. They were lovely people who squished up on small benches, shared their teachings, Father Joe and their service sheets and we became a group of travellers on the road together. Our cabin was small but comfortable, the shower was not particularly luxurious, but ok. I was disappointed that the balcony was noisy and needed attention, keeping us awake at night, but it was lovely to have one even though the clouded glass did not allow a good view of the sea when we were sitting down, clear glass would have been much better. All our large group were grateful to have a table together on early sitting, especially as we had a very old and disabled lady with us who wouldn't have been able to wait until late for her dinner. The maitre d' was lovely to help us out over this. Everyone enjoyed the 'all in one' drinks package and it was amazing value. We also enjoyed the table tennis and swimming and the ability to have a cigar in the evening without going on deck. So positive I hear you say. Well yes. What didn't we enjoy? The entertainment. We tried it for 3 nights and it was terrible - too loud, to amateurish, too weird altogether. The theatre itself is lovely but they really do need to bite the bullet and employ much better acts, which will mean finding English/American entertainers and not regional German/Italian poor quality acts. The piano bars are too loud and sometimes it is good just to be able,to sit and talk and not be blasted constantly with loud music played not very well. Turn if off in the breaks! The lack of enrichment activities and those that happened were badly planned, involving terrible shouting, blaring music, all being held in the same place on the top deck. We tried a bit of arts and crafts that would have been too easy for junior school children and wouldn't have minded but couldn't stay as the noise was unbelievable with awful shouting the music too loud for anyone to bear. The food. Unbelievably bad. Please change the head chef immediately Costa. Many nights there was very little I wanted to eat on the menu. One day burgers and chips appeared at lunchtime and everyone cheered to have something good to eat. It never came again. The fruit was constant melons sometimes there were tiny portions of cake, the salads were always the same, lettuce and tomato and really Eggs Benedict is not a poached egg on stale toast covered with cheese sauce and bits of cold tomato. It was inedible. It was much worse than a ferry. Even the 'Italian' food was dreadful. I can say this now as at the time the thought of those poor people in the Philippines made any moaning about food so inappropriate that we just ate to stave off hunger. This Will Not Do. The dinners were also shockingly bad and we sighed and drank more wine, also on the all in one package, hooray. The puddings fit only for the nursery in their dreadful sweetness and the fruit salad? You guessed it - melons all over again. There were very few English speakers aboard, and we think we were the only people from England at all. The Italians we encountered on board were extremely rude, unfriendly and wit only one exception amazingly dreadful towards someone in a wheelchair. (Hello Stella Maris's mum and dad!) At one time we were getting on board very wet, along with a young couple with very small children in a pram and the rush for the lifts was terrible, leaving the children and the very old lady sitting very cold and wet for a long time. Not one person stood back and showed concern. I was amazed and saddened. We tried smiling at them, trying to chat in the lifts and public places, making way - by the way never do this they only took advantage, rushing past without a thank you or a smile. Astonishing. People kept places in the buffet by using towels and coats, sometimes saving a table which would seat six for only two or three people, and being aggressive on a number of occasions when we tried to sit down in half used tables,. Waiting in the buffet was hopeless, people just marched up to the front and picked their food, ignoring everyone waiting to be served behind them.The Germans we met, who also saved places living up to their stereotype, surprised us by speaking very little English and were also not friendly or easy to talk to. We were glad to be in a group as if we had gone as a couple we would not have enjoyed ourselves at all. There was a large Korean contingent, also from Canada, who were beautifully dressed in national costume on Gala nights. Hello Yudi and Kim, hope you arrived home safely! Hardly anyone else made an effort and the men in our party were glad they had not packed a tux, thanks to reading other reviews, and a lot of men didn't even bother wearing a suit. However, change the food and the entertainment Costa and we may come again. We know there is nothing you can do about the culture, well maybe you could serve weaker coffee to calm down the impatience! We did miss P and O and the civilised lifestyle, but loved the all in one package! We loved the staff A Lot, without exception. Than k you Danny for telling us about the Canadian Philippinos and Father Joe, they made our trip a beautiful thing, and the rudeness easier to bear.   Read Less
Sail Date November 2013
The ship is sharp and well laid out . . . it is actually the same ship as the Carnival Legend/Miracle twins with a bit classier decorations and fittings. Costa out shines everyone on embarkation proceedings . . . but is in the "not ... Read More
The ship is sharp and well laid out . . . it is actually the same ship as the Carnival Legend/Miracle twins with a bit classier decorations and fittings. Costa out shines everyone on embarkation proceedings . . . but is in the "not ready for prime time" class for food and tours. Food . . . well prepared but dull compared to other cruise lines such as NCL and Royal Caribbean . . . and with poor access. A 3 hour only lunch buffet . . . less than 2 hours for served breakfast . . . and no dinner or evening buffet options were very old school. You essentially eat at your assigned dinner time or starve! Food was well prepared but with very limited choices.. Tours had to be pre-purchased and there were no refunds. Costa then mixed languages which essentially gave you half a guide. When questioned, the tour staff shrugged and essentially said "tough".   Read Less
Sail Date October 2013
As a group of four Canadians travelling together, this is the first time we have had so many negative things to say. Embarkation went well. Ship itself was nice with excellent teen club. Cabin and Dining Service was excellent, and we ... Read More
As a group of four Canadians travelling together, this is the first time we have had so many negative things to say. Embarkation went well. Ship itself was nice with excellent teen club. Cabin and Dining Service was excellent, and we really appreciated the guys we got to know. Other staff seemed more stand-offish. A lot of them did not look like they were happy in their jobs. Nightly entertainment was appreciated, and some were totally awesome. Cabin with window was very nice--more spacious than inside cabins we have been in on other ships. Disembarkation also went well. **Pet Peeves: ----Smoking was disgusting. We were so used to non-smoking in public places in Canada we were grossed out on the ship. We all were stuffed up every morning onboard and found bars etc too smoky. Non-smoking areas right beside smoking tables did not work. --- Rude, loud children yelling and screaming in hallways outside our room ....up til 1:30 at night. Did not stop until guest services called several times. --- Forced to be assertive/aggressive which is not usually the "Canadian" way.... otherwise you would **:never get off the elevator as some of the mostly Italian guests would plow onto the elevator as soon as it stopped ** never get through the self-serve line as some people continued to butt in front -- Shore excursions cancelled in English several times, because of lack of numbers -- Nickel and diming by Costa... were told not to bring drinks on board ship because of health concerns. Water bottle in fridge was going to cost $2.99! Had no filling of water bottle signs by water dispensers in self-serve restaurant areas. Pops/Sodas extra cost. -- Shuttle service to edge of port given $6 charge per person...would find out night before in newsletter and required to get a ticket if we wanted to use it. They did not tell patrons that in Malaga, for example, there is a cheap public bus that comes right into port, as well as the Hop On Hop Off Bus. Sad! Even some staff that we talked to found some of the Italian patrons rude and bold. -- English was usually the fifth or sixth language used for messages on the loud speaker or stage, (if used at all)   Read Less
Sail Date October 2013
The Good: The Ship: Enjoyed the ship overall. Mostly clean and well laid out. The cabin: Spacious. Balcony needed cleaning. The itinerary: Interesting ports of call in Italy, Greece, Turkey, Romania and Ukraine. The best part of the ... Read More
The Good: The Ship: Enjoyed the ship overall. Mostly clean and well laid out. The cabin: Spacious. Balcony needed cleaning. The itinerary: Interesting ports of call in Italy, Greece, Turkey, Romania and Ukraine. The best part of the ship: The chocolate bar's "tasting" menus. Well worth the Euro4! Workers: Trying very hard to please. The car racing experience: Quite pricey but wonderful fun to teach you how badly you drive a F! car. The 4D cinema: Fun but costly for the short movies. The Bad: The staff: trying very hard but obviously tired and over-worked. In fact, with little prodding, they tell you exactly that. Differences in water: Getting good drinking water was a problem. There are differences in taste throughout the ship. The water dispensers take several minutes of moving your hand around. Senior staff: The Cruise Director, head of photography and head chef need to be replaced. Fast. The Ugly: Food: The second-worst food we've ever had on a cruise. The worst was the other Costa cruise we took. We actually ate meals on land whenever we could to get some edible food. The breakfast: Coffee and tea, disgusting. The bread is not edible. The selections are boring and unhealthy. No good cheese. Lunch: Over-cooked, dry food under lamps for too long. Difficulty in getting seats. Some dishes were inedible. Dinner: Looked much better on the menu in writing than the food in reality. Over-cooked, barely edible meals with no imagination. I could have cooked them better and I'm no chef. Nightly shows: Totally lame. Underwhelming. Amateurish. They must think that volume will mask the awfulness of the singing because the volumes were at ear-damage levels. Repetitive acts from different artists. Nice theater that could be exploited well. Not by this group of artists and bad singers, though. You know what priority a cruise line is giving to attracting artists when it advertises for artists in its daily bulletin on the ship! No interesting speakers at other times.   Read Less
Sail Date August 2013
Note: this review was originally written in response to a query from a dance group sailing on Costa Luminosa, with comparisons to other ships we have sailed on. The photos referenced are not included. From the deck plans, the Deliziosa ... Read More
Note: this review was originally written in response to a query from a dance group sailing on Costa Luminosa, with comparisons to other ships we have sailed on. The photos referenced are not included. From the deck plans, the Deliziosa and Luminosa should be very simlar. The Atlantica/Mediterranea have same basic design, but the Fincantieri builds (which include Queen Victoria and Queen Elizabeth) have some important internal changes. Three dance floors have been deleted. The theatre, formerly decks 2-4, has been dropped one deck, to decks 1-3. The deck 1 lounge has been deleted, which is a serious concern for a group like Stardust. Restaurant now has a Samsara open seating dining area, where the disco used to be. The disco is now decks 2-3. Dance floor deck 2 aft in front of the restaurant has been deleted (although there's a tiled area that can be used), bar area deck 3 aft reduced. Lobby dance floor deleted, replaced by big hood ornament. You'll know what I mean when you see it. There was still a piano player, playing some decent music. Restaurant seems to have a better layout, with enough room for waiters to move between tables. Menu was Costa standard, I always found something I liked and never went hungry, but you do have to watch opening times. There was a buffet some evenings. Excite Piano Bar- Deck 3 bar midships (Florian on Atlantica). It does have a piano but is a regular lounge, capacity about 150. The dance floor is roughly semi-circular, 19' radius from stage. Rectangular area about 22' x 10', total area about double. The area is fully enclosed and non-smoking. There was a very good keyboard/singer duo, plus a violin duo. Sharazad disco floor is 3' plexiglass panels, oval about 20' x 30'. DANGEROUS- raised 6" Mirabilis lounge- Has a strong family resemblance to the Fortuna. The staircase is moved to the side, giving a more open feel. The dance floor has pillars, about 16' x 40' between pillars, 30' x 50' overall. The furniture does not crowd the floor as much as it appears on the Luminosa photo, you can dodge around the pillars quite easily. There was a 5-piece group plus a duo, both were very accommodating. Cafeteria Sugar is actually the chocolate bar. Stardust will probably use the deck 9 TV screen area for their private parties. I don't have a picture, I think the publicity photo is pretty accurate. Smoking- There were at most 20 hard-core smokers, with maybe 200 casual ones. I never saw more people smoking at once than would fit into the cigar lounge. Smoking seems to be mostly banned in Western Europe now and a lot of people were shunning the smoking areas. The big problem was far too much space was designated as smoking area, far more than actually needed. Read Less
Sail Date April 2013
I am utterly disappointed with Costa. Food is just HORRIBLE. Pasta is inedible - mostly soggy with awful weird sauces. We were dining at the top tier Samsara restaurant and they serve us the same yucky nonsense that they served others in ... Read More
I am utterly disappointed with Costa. Food is just HORRIBLE. Pasta is inedible - mostly soggy with awful weird sauces. We were dining at the top tier Samsara restaurant and they serve us the same yucky nonsense that they served others in the ballroom next door for the passengers booked in regular cabins. What's the point of having a higher tier category when you serve them rubbish regular Joe food? Also, staff were not well trained - staff continually get our orders mixed up, serving us wrong cutlery, wrong dishes, etc. Come on, COSTA. But I suspect the real reason for this is not incompetence but FATIGUE. Costa's contract staff are working 12 hour SHIFTS - OMG - for 9 months without off days. This is after I spoke to several staff and they all told us the same thing - Costa's Italian management hire these Asian people to work 12 hour shifts DAILY without any off days - is this even legal????? Also, in the buffet restaurant for breakfast, lunch and dinner, the food is the SAME EVERY SINGLE DAY omg. it is just simply awful. There is no such thing as luxury on this boat just expect lots of mass tourism with MANY MANY MANY ITALIAN badly behaving TOURISTS who jump queues etc etc. The Italian staff on the ship need to simply learn the meaning of H O S P I T A L I T Y - they NEVER smile, look arrogant. Read Less
Sail Date October 2012
I am retired and have so far 121 cruises on 51 different ship. We flew into Amsterdam and arrived at the cruise terminal at noon. There were about 2000 people, in the venue with 200 seats, and people were still disembarking.When they ... Read More
I am retired and have so far 121 cruises on 51 different ship. We flew into Amsterdam and arrived at the cruise terminal at noon. There were about 2000 people, in the venue with 200 seats, and people were still disembarking.When they called to start boarding at 1 p.m. utter chaos started, because the majority of the passengers were Italiens with at least 4 children each. We finally made it on board. The ship is "Costa" but not as overdecorated as the other ships. Cabin 7821 was a standard cabin with a shower, with a larger balcony than usual. First seating for dinner was at 6:45 p.m. a bit late for some. The restaurant was nicely decorated, but the waiters have to many tables compared to other cruise lines, so they are constantly running, still the service takes very long. The food was Italian, and we found it to be quite good. On the 5th day we stopped the maitre D when he passed by and told him our complaints. He had not been to our table before, after that he made it an issue to pour the water into our glasses. Since there were more than 1200 children on board, which could do whatever they wanted, the rules and regulations were not observed at all. e.g. 12 year olds were playing the machines in the casino, 4 year old naked girls were in the mens sauna, the whirlpool reserved for adults was constantly full of children, and all the people in charge or the officers looked the other way. When we finally approached them, because the no smoking signs were not observed at all, and people smoked heavily everywhere, he said: so far nobody has complaint. I said "am I a nobody", he shrugged and left me standing there. The shows varied in quality, some were so bad that we left, some were ok. BUT it seems to be an Italian custom to come 15 min. late into the show. So everybody has to get up and there was fighting over the vacant seats. The on board activities catered exclusively to the Italians, English was spoken by 20 % of the crew, the rest of them did not understand a word. Tips are automatically added to your bill, drinks are relatively expensive, but still international standard. We stopped in Cork, nice to visit Cough after you have done the Blarney stone. Vigo is a wonderful port, lots to do, Lisbon is always one of our favorite stops. Cadiz was very nice and unfortunately we arrived in Barcelona at 8;30 and left at 1 p.m. already. Disembarcation in Savona was as it is with other cruise lines, BUT the minute you step out of the terminal, chaos starts, no order at all, and we took the Costa Bus to Milan, which was a good deal, since it took the bus 2:30 h to get there, but 1 hour to get out of the parking lot. We had too many passengers on the bus, so they had to off load 4 people. As a resume we strongly suggest to avoid Costa during Italian vacation time. Children travel for free and some parents in an inside cabin bring their five children. Read Less
Sail Date August 2012
COSTA DELIZIOSA: BALTIC CRUISE ALL GREAT PORTS BUT . . . 1. Bad food badly cooked. Absence of fresh ingredients renders all dishes bland, often breaded and undercooked, covered with glop. Even pizza and minestrone not Italian on ... Read More
COSTA DELIZIOSA: BALTIC CRUISE ALL GREAT PORTS BUT . . . 1. Bad food badly cooked. Absence of fresh ingredients renders all dishes bland, often breaded and undercooked, covered with glop. Even pizza and minestrone not Italian on this over-Italian fiasco that does not represent Italy well. Hot food is seldom hot. The coffee is no good. There is no menu on display at any time. Everything is over-salted. Pasta everywhere. The joke is these not-so sophisticated Europeans are all pretending to be enjoying themselves with their constant reliance on wine and bottled water but the food is half outright inedible, half same-old same-old. The cheapest ingredients prevail. For instance, the apple juice is only 10% of fruit origin. 2. Temperature issues. Zero air circulation can render the Albatros Restaurant -- effectively their only -- uncomfortably hot and humid. The Buffet area can be way too cold. Cigarette smoke prevails in corridors and gathering places. 3. There is no buffet option after lunch, only a pizza bar that the hungry over-rely on despite its lack of flavor. Plastic food. Cheese is everywhere "cheesefood". No pizza ten through ten, only a tea and coffee station that can run out of milk and be refused absolutely replenishment. "No" is often the answer, mocking laughter the response. 4. While the magician and the mime are good, the general sashay and leap is not choreography (Kim excepted). Except for the jazz trio, the acts are generally mediocre. Fran, the emcee, is useless and not social. She actually upstages each act by announcing her own entrance into the audience after introducing the act by not dousing the backlight. "I HAVE A DREAM" is the worst show I've seen in my life (from NYC I've seen thousands). The lights are aimed at the eyes of the audience. This includes lasers. Not nice, escpecially for old people. Not professional. Amateurism abounds throughout. Salting the food injures the old particularly. In the general melee, old people are actually in danger -- on the fjord trip one gentleman fell amid the onboard confusion and had to have his leg amputated that day. 5. Since you pay in euro for everything, Costa can exact an exorbitant rate of exchange along with their already exorbitant price for everything (except medical attention). They tack on four or five cents US per euro. You want room service, it will cost, as will movies in cabin or out. Even ping pong balls cost in this brave new world. Forget the FREE ship's tour. Toss out tradition. You want a beverage? How much you got? 6. Babel. It was obvious from get-go as we wait four hours to be allowed on the ship. Why can't the entire cruise experience be taken into account? More pushing and shoving among Europeans than Americans or Brits, we notice, more xenophobia. No real mixing on the fjord cruise if you're Anglo. Cacophony. 7. Excursions run generally twice the going rate but not in St Petersburg, one tour you have to take because the Russians won't let you in without an expensive and punishing visa processing from them. The $600+ price tag for the weekend seemed safer with Costa than doing business with the Russians, which I found no less dodgy. Problem is Costa tour guides are corrupt and Euro tourists are docile. In our case, we're hauled out of the Hermitage by Olga, which has 45 minutes still to go, and led to this nasty windowless tourist shop on a pearl of a day. I actually witness the bribe go from the shopdealer to the bus driver. When I point this out to Costa, the rep shrugs (always with the comeback) tourist shops are standard on these excursions. Actually that weekend we do another tour with another guide Tatiana whose bus-driver offers to do a drive-by on another tourist site rather than take us to a shop. Tatiana has us vote. She is a country girl, she tells me. Maybe that explains her willingness to give us what we want. But the food offered on lunch both days is a joke. Vegetarians, we get a little pile of plain rice and another pile of frozen peas and carrots. 8. Costa knows all this, and I know they are cynical. I know this from my conversations with the staff, who will readily lie to you. An unnecessary conversation with the chief service person Katia (this our first request) consisted of a tirade from her when all we asked for was a discreet chat with the maitre'd. No library, by the way. The books are literally trash. 10. Invasive overuse of the speakers in languages most of us don't understand. One comes to ignore them as tasteless pitches for more business. Evidently other than silly games the few free events this ship offers are but brief pitches for our financial expenditure. Exception, a decent lecturer who gave but two in each 12-day period. PLUS THE NORWAY FJORD CRUISE FAILS IN HALF ITS PORTS . . It's just that Costa is so cheap we wind up in cargo ports and places useless to non-excursionists. Finally, are those of us so few who don't want to queue up and sit down and be led around like children? Are ports ships can berth in becoming useless for the traveler? It's true that the three ports out of seven I take issue with as deeply dull (Honningsvag, Leknes, Andalsnes) I secured some payoff out of (a herd of reindeer, a stave church, a 19th c. octagon church) but we could have done so much better in near-by real ports. Nice as Norwegians are, their cost of living is the highest in the world, twice NYC! It's also cold, windy and fickle with fog and showers, so inevitably you end up with a respiratory ailment, especially with this nonfood we're trying to survive on. I think the fjords are overrated, at least from what I've seen on this cruise. Alaska's Inside Passage is but half the price and Vancouver is a great port. Just rent a car for a week and head to Denali. Sure, the euro is $1.24 but there are people here who charge you $1.49 anyway. For two cups of java and one danish in a modest dive in Bergen, we were charged 132 Kroner, which comes to $30. We thought Costa, being the biggest fleet in Europe, would double-down and raise their ante for excellence. Instead, having cruised four continents with them in the past, I think they're cashing in on the credibility achieved by other more accountable brands. I could never have imagined there could be such a confluence of disappointments possible within one established brand. Without meaning offense, I'd say the Concordia disaster is completely understandable under the circumstances. As well as default as a mode, this two-year old ship has serious air issues they're aware of. It is not a good value. It does not represent the industry. Europe is losing its way. While US and Canada become more European, Europe has dumbed down. In 55 years of sailing the food is the worst we've seen on a cruise ship. We both became ill from it as a consequence. Neither of us ever do vendetta, but in this instance we feel the information should be out there. There is a lot more negatives we could cite such as St Petersburg ballet which did not have an elevator forcing the patrons (one coming in a wheelchair) to be hauled up several flights only to get half-sight of a stage for their dream of a lifetime. St Petersburg, they say, is nine months of anticipation and three months of disappointment. That could very well be MO of the Costa Deliziosa instead of the lie "Experience pure pleasure" while they bombard you with videos in Italian of gold facials. How delude yourself with extras when half the basics are missing? Our last meal with them, by the way, was a total disaster -- impossible for anyone to eat. It's hard not to believe giving us the worst meal of the trip was the chef's way of saying good-bye. Costa-style. Read Less
Sail Date May 2012
Having never been on a cruise before, the decision to take Costa Deliziosa was based more on its itinerary than on the ship itself. However, the travel agent told us the ship was new, so our expectations about the ship and the places we ... Read More
Having never been on a cruise before, the decision to take Costa Deliziosa was based more on its itinerary than on the ship itself. However, the travel agent told us the ship was new, so our expectations about the ship and the places we were about to see were quite high. We have travelled to the port of embarkation - Savona - by car and managed to find it reasonably easy, considering that the Italian motorways seem to think it is not necessary to mark Savona (which is still a bit of mystery to me). However, once we found the port the process of embarkation was well organised and did not take too long. The luggage was taken from us at the car and delivered to our cabin. The price for parking the car at the port was 110 EUR for 11 nights. Once on the ship, the lobby and other areas have a distinct kitschy feeling to them - a lot of red, gold and similar. Tasteful it was not. Since the ship has many lifts, getting to the 8th floor was not a problem. The cabin was spacious and as described, with a good size balcony. The cabin steward appeared almost immediately and inquired if we were OK; indeed, he was one of the bright sides of the journey. Always able to help, cheerful and courteous. The lunch in the self-service restaurants was a taste of the things to come: crowded to the point where sometimes it was difficult to find a table. No drinks were included at lunch, which meant we had to pay for every bottle of water or coffee. We have chosen the second sitting at dinner, meaning we started at 9.15 and would usually not finish before 11. The choice at dinner was good, and the service courteous if not always the quickest. However, it is definitely not the gastronomic experience they advertised. The entertainment sometimes provided at dinner had a distinctly Italian flavour to it, and after a while it is a bit much. We have chosen an excursion provided by Costa at every port. This turned out to be rather pricey and not always good value. The quality of guides varied significantly and, having chosen the English speaking option, we were always put together with some other group which meant the guide has less time to explain the things in language you understand. In some ports, language abilities of tour guides were not great; sometimes, the tour guide gave disappointingly little information in general (I am looking at you, yes, the guide in Malaga!). However, compared with the option of doing it alone, we felt it was better this way. Our feeling was confirmed in Tenerife, where we (according to the ship gossip) left some passengers because they did not turn up on time. The entertainment on the ship was very much geared toward Italians - reasonable since they represented about 80% of the guests. Imagine a RaiDue show with 80 year olds participating. Nice for Italians, funny for others to see. Did I want to join in? Definitely NOT. However, some services were below expectations. Most importantly, the cruise cost us about 30% more than expected due to rather expensive beverages on board (no package was offered to us when we paid for the cruise). To all beverages, additional 15% service charge is added. The internet on the ship is a JOKE and waste of money. 10 EUR (plus the always present 15% service charge - for what exactly?)for an hour's worth. Newspaper service was sometimes late - I paid 17 EUR for a weeks' newspapers, but it was sometimes delivered at 5 p.m. Was not impressed. The same goes for host for the English speakers, Paul, who was socially awkward and really did not understand that some people are not native English speakers. The information on disembarkation for the English speaking was the case in point: speaking quickly ("just to get it over with"), some people did not understand all the instructions. Having seen the Italian and German presentation later on, the difference was drastic. Information where we would get out luggage was confusing: different in Italian and English. Finally, on the last day "at sea", we were given extensive feedback questionnaires. While giving the disembarkation instructions, the English host pointed out how we are supposed to give out the highest marks because the personnel bonuses depended on it. I mean, WHAT? I found this deeply inappropriate and offensive - both as a guest and as someone working in service industry. I also felt that there was not enough space in the questionnaire to write in your own words what you really thought of the cruise. All in all, it was not too bad for our first cruise experience. However, we will not choose Costa for our future cruises. We have paid a discounted rate for this cruise and would be really really dissatisfied if we paid the full price. Read Less
Sail Date October 2011
We have cruised on Costa twice, in 2010 on the Luminosa, in 2011 on the Costa Deliziosa. I am amazed at the low average score. he last cruise we boarded the ship in Amsterdam. Reasonably fast boarding procedure but it will be faster if you ... Read More
We have cruised on Costa twice, in 2010 on the Luminosa, in 2011 on the Costa Deliziosa. I am amazed at the low average score. he last cruise we boarded the ship in Amsterdam. Reasonably fast boarding procedure but it will be faster if you are a Costa club member. The Costa Deliziosa is a large ship but with more elevators than you can you care for. Our cabin was nice and spacious and light, the balcony had enough space. You can't book the weather but we spent lots of time outside. The first harbor was Bergen, Norway. Beautiful place and it does not rain there half as often as they say. We have been there many times so we walked around and took the funiculair up the mountain. Then on to Iceland. I like sea days but if you don't then you probably would not have chosen this trip. Your loss. Akureyri on the north of Iceland is a nice small place and has a beautiful botanic garden. There are tours to the volcanic countryside with some beautiful sights and a large waterfall. From Iceland we sailed to Greenland. There we visited 2 harbors, small villages, where you were landed on shore with the boats. We watched whales, visited a Inuit family, walked to a gletcher and enjoyed every minute of our stay there. Lots of ice around us. Returning to Reykjavik we had another view of Iceland, then on to the Faroer which is a beautiful number of islands, last port of call was Invergordon in the north of Scotland and after a day at sea back in Amsterdam. On the ship there were lots of activities, nice shows in the large theater, disco for the youngsters (there were lots of young people on board) and some very nice singers in the bars. We dined at a table with 5 other couples, who were matched by the catering staff after the first hectic evening. Perfect! Now I am writing all this just to tell you how we enjoyed this trip and have not met a single person who was not full of enthusiasm. The ship is excellent and the prices on Costa are very reasonable compared to other, moe luxury cruiselines. Read Less
Sail Date August 2011
Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.8
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.3
Value For Money 4.0 2.9

Find a Costa Deliziosa Cruise

Easily compare prices from multiple sites with one click