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28 Costa Deliziosa Cruise Reviews

First let me say Savona is not an easy city to reach from the airport so if you can book a shuttle do so. Costa does not allow you to use theirs unless they book your flight. Weird customer service if you ask me but I am an American. We ... Read More
First let me say Savona is not an easy city to reach from the airport so if you can book a shuttle do so. Costa does not allow you to use theirs unless they book your flight. Weird customer service if you ask me but I am an American. We used local transportation and it all worked out ok. We stayed at the NH Darsena hotel the night before and it was wonderful. A two minute walk to the ship. This hotel has absolutely the nicest desk crew in the world. So very helpful and more than willing to speak English. The ship itself is magnificent from the very first view at the dock. The check in process is slow, tedious, and poorly set up. It is also the first time I met a rude employee. She was one of the very few. Once on board you are immediately surrounded by a magnificent interior. It is truly amazing right from the lobby. Here is where the desk crew is located. I had read many reviews criticizing them and mentioning hoe rude the were to Americans and English speaking people. Nothing could be more wrong! Day in and day out they were exemplary and more than willing to speak to you in any language. They were even extremely nice at 3 AM when hundreds of passenger sought out Dramamine. The room is nice. Well designed and laid out. The balcony however, is usually either being sprayed with water and salt from the sea or being cleaned to remove that same salt. Pretty much non-usable during our cruise. If you enjoy a nap in the afternoon forget it! The stewards are noisy and constantly in the hall. TV for English speaking is either the BBC or Al Jazeera movies which are subtitled in an arab language. On board is wonderful. Just walking and enjoying the ship is a good time. Everything is top shelf. Afternoons spent in the lounge playing cards and drinking good coffee is fun. Many do it. The theater is good but nothing above what anyone else has. A good and enjoyable show. Well rehearsed with good presentation. Shipboard activities are pretty much the standard fare. The working crew however goes out of their way to be friendly and helpful. They can be an invaluable asset. The kiosks that answer questions and dispense tickets are a great idea! So much time can be saved. Shore excursions were fun. They use good people and they are knowledgeable. It was a bit disconcerting to have an armed guard on every bus though. Nothing can prepare you for the hustlers at the pyramids. They are like vultures with road kill. This cruise was to some beautiful places. Santorini is breathtaking. We never did a lot of walking although some was in desert and tiring. The food was a disappointment. The same pizza everyday and pizza here in Boston's north end is better. Much better. The buffet is great the first day but by day 3 is pretty much the same. Some days you wonder if it is yesterday because it looks like it did yesterday. Two things stand out. Healthy options are available and the Italian salami is to die for. The dining room had a wonderful staff of waiters. Friendly, courteous and they want you to tell them about USA. Ours, Edwin, was magnificent. He did such a good job. Every evening he knew what I drank for wine and had the coffee ready just when I needed it. It is an amazingly efficient operation. The food was well prepared and the presentation was excellent. I expected more from an Italian ship. I mean, hey, food is their forte! Overall a cruise worth taking. We enjoyed it thoroughly. Read Less
Sail Date November 2010
Just back from my first Costa (have done Cunard, Princess, HAL, RCCL, Carnival before). Deliziosa is a new ship and a such was in excellent condition. Embarcation at Copenhagen was painfully slow. They had only 2 desks, manned by ... Read More
Just back from my first Costa (have done Cunard, Princess, HAL, RCCL, Carnival before). Deliziosa is a new ship and a such was in excellent condition. Embarcation at Copenhagen was painfully slow. They had only 2 desks, manned by ship's dancers who only had to check name on embarcation form you carried with your passport. No computer terminal or even a printed list to tick names. Still took them for ever. I stood in a queue for 1 hr 25 mins. An elderly lady behind me fainted, and I'd be surprised if she was the only one that day. Costa Card (combined room key/on board charge card) was in the cabin. Plenty of storage space in cabin, cabin steward excellent with high standards and desire to help when needed, cabin tv channels not good unless you speak Italian, French, German, Spanish. Only English-speaking channel was BBC World. Whole ship was very clean, most staff speak reasonable English, announcements were made in 5 languages but I got used to that and would just switch my ears off after hearing the first one I understood. Evening shows were ok - the multi-lingual ventriloquist (sounds painful) was a scream and I literally cried laughing. Excursions expensive but I do my own thing anyway - you can find everything there is to know and see about your destinations on line and don't have to spend a fortune on ship's tours. Food - well, compared to other lines it was disappointing. Buffet at lunchtime was ok, but nice to have waiter service in main restaurant at lunchtime if you're not ashore. It's open dining then so you can go when you want between 12 - 1.30 and don't have to sit at your assigned dinner table. Evening buffet not good, unless you like pizza. All they have is pizza, one pasta dish, one fish that to me screamed 'school dinners fish' and when I was there, the meat option was luncheon meat. Restaurant dinner menu disappointing but you can always get salmon or steak if you don't like that evening's menu. Hazlenut ice cream - now that really was Deliziosa. Room Service continental breakfast was ok and no extra charge. If you want RS any other time there's a 2 Euro charge. They don't do room service for lunch or dinner - I guess they're busy in the restaurant. Drinks very expensive. Even the Cocktail of the Day was 5 Euros which gets to almost 6 by the time they add the service charge and I don't think £5 for the day's cheap cocktail is particularly cheap. I'd gone on a last minute super-cheapie and had no budget for many extras, so stuck to normal water at dinner and didn't suffer from it. You can always get tea (lots of choice of fruit, herbal, normal, etc)or coffee in the lido buffet up to 11pm. Several bars to relax in, but none for peaceful relaxation as they all have some sort of live music in the evening. Casino - only takes your Costa Card, not cash, inc. the slots, so restraint needed there. Can get a bit smokey. There are smoking areas in the bars and one side of the pools. Less than half those dining had dressed to the "Gala" dress code on both those nights, so if you don't want to take fancy clothes you won't feel out of place. Internet's expensive but before I went I'd googled free wifi and found plenty of places I could use their computers (usually public libraries) or my netbook wifi for free. Some places you could get on line just off the ship - watch for where the crew go - when you see lots of Filipinos at their laptops, chances are there's free wifi. Would I go Costa again? If I got a good deal like this one (under £350 for balcony cabin for sole occupancy for a week including flights), Yes. Read Less
Sail Date June 2010
We are seasoned cruisers and have been lucky enough to experience many cruises. This cruise appealed to us because we wanted to experience Costa Cruises and with the added bonus of a new ship. Our travel To Dubai Port was from London ... Read More
We are seasoned cruisers and have been lucky enough to experience many cruises. This cruise appealed to us because we wanted to experience Costa Cruises and with the added bonus of a new ship. Our travel To Dubai Port was from London Heathrow with Royal Brunei Airways and was uneventful and also unworthy of any positive comment. The transfer to the ship was pretty awful and unorganised. I think we have to forgive this because of innovation. we did not use any overnight hotel in Dubai. The Costa Deliziosa was very impressive in appearance and one could tell that the furnishings were all top shelf. Our Embarkation was very smooth and gave one a feeling of security and professionalism. The port and shore excursions were many and varied and if you wanted to pay through the nose for these they were freely available. However if you wanted to do your own thing without being herded and have numbers stuck on you, you could also please yourself. My favourite is: Taxi ! follow that bus.You must remember that the organised tours are provided to earn the company money. The entertainment and facilities were varied and of a good standard, although the thing that I was looking forward to experiencing Formula 1 simulator was broken for the whole cruise. Got to put that down to teething troubles. Our stateroom and cabin service were the best that we have ever had and for that reason alone we would revisit this ship. The dining experience as far as we were concerned left a lot to be desired but that is not to say that the food quality was poor. Our disembarkation went smoothly and was stress free. Overall this cruise was good value and attention to all detail via the purser's office was satisfactory. If I could improve this cruise in any way I would be hard pressed. I had expected quite a few hiccups because this is a new ship but they did not materialise. Full marks to Costa with this new cruiser. Read Less
Sail Date March 2010
Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.0
Entertainment 3.0 3.3
Public Rooms 3.0 3.8
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.3
Value For Money 4.0 2.9

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