So I'm just gonna be straightforward with the good, bad, and the ugly. Buckle up kiddos, because you're in for quite a ride with this one.
GOOD:
-Embarking and Disembarking was a very simple process -- usually pretty quick.
-Rooms were nice and clean with decent amount of space -- Balcony rooms came at a great rate.
-Photographers were experienced and friendly. Pretty much were willing ...
Having had been on 10+ cruises before (Royal Caribbean, Carnival, Norwegian, MSC) I have to say that this cruise line is the worst when it comes to customer service. Travelers used to good customer service should not sail with Costa.
We sailed as a family for New Years 2018, and while we had a good vacation overall, it certainly was not due to the staff aboard the Costa Deliziosa. It felt like ...
We chose this cruise because it suited the dates we wanted to be away.
The Good: The ship and cabin were nice and clean. The Staff in general work so hard!! They have so much energy!! We really appreciate their enthusiasm! We enjoyed the shows and had great time at the Mirabilis bar. New Year's Eve was a blast!
The Bad: Food was very plain, every day at the lunch buffet, they offered the ...
I am not a seasoned cruiser, rather this was my second cruise to almost the same ports. We chose this cruise because the dates lined up with our vacation timeline. My first cruise experience was with Carnival. This is where my husband and I set expectations for this cruise were based on that experience from a year ago. We were continuously disappointed to learn everything we thought would be ...
We chose this cruise because of the low cost. Unfortunately, the old saying...you get what you pay for....is totally true. First, the pros:
Embarqment and disembarqment was quick and smooth.
Specialty restaurants were very good.
A couple of the shows were very good.
Ship and rooms were clean but showing some wear.
Now the cons:
English was definitely the 2nd or 3rd language for ...
Initially chosen for the price......and as we live in Florida very easy access.
I always read cruise critic and in most cases have agreed in general with the comments. I admit I was a bit concerned about this cruise from reviews I had read....prior to the cruise.
Embarkation was quick and went very smoothly..we arrived at the port about 12 noon.
Dropped our bags, parked the car and ...
My daughter and her family included me as a whole family Christmas vacation. None of us had ever been in a cruise before. We loved every minute of it. We loved our dining room experience. Service was impeccable by Joseph. My cabin was always clean and neat. Irwandi was extremely friendly and polite. He was eager to help with anything. The rest of my family had the same experience.
We loved ...
Before we boarded the ship we were frustrated due to being placed in a small room with all the other patrons of the cruise, being told the it’s only another half hour until we can bord, we were told this three times. We didn’t bord the ship until 15:00. The announcement don’t come over a loud speaker in this room they come by way of three older women attempting to shout over people talking. The ...
We have sailed on 100+ cruises with 4 other cruises on Costa. We sailed on Costa Deliziosa on 12/19/18. This was a 7 nt cruise to Nassau, Gtand Turk, Amber Cove & Key West. Deliziosa is a beautiful ship, extremely clean and well organized. The staff provided excellent service. The food was generally very good. As on any ship, some nights were better than others. Very good pasta and pizza. ...
We chose this cruise for the itinerary. It was over Christmas and we thought it would be a nice trip since we were spending it alone this year. What a huge disappointment from day one. We were held up in the cruise terminal for over 4 hours. Boarding was to begin at 1:00 and we did not get on until 4:00. It was very disorganized. The food was the worst we have ever had. Some nights the ...