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176 Costa Deliziosa Cruise Reviews

We realised it was not a 5 star cruise but value for money. Heading shows 10 day Caribbean but this was a back to back cruise ending up in Venice. They had a gratuities charge of US$12.50 per day and with 3 passengers in our group for ... Read More
We realised it was not a 5 star cruise but value for money. Heading shows 10 day Caribbean but this was a back to back cruise ending up in Venice. They had a gratuities charge of US$12.50 per day and with 3 passengers in our group for 34 days worked out to be US$1,275 or AUS$1,653. I do not know of many people who will part with Aus$1,653 as a tip. We always tip the waiter, waiters assistant and cabin person and STRONGLY object to this money grab by Costa. In my opinion they use these funds to subsidise their wage bill. All cruise lines should get rid of this tax and just quote an all up fare. Most of the other cruisers we met were very unhappy about this surcharge. We did find out that any of the Americans that complained had it refunded. No refund for Australians despite taking to four levels of staff. They missed two ports blaming it on rough seas (debatable) with no refund to cruisers. Costa would have saved on Port charges etc. We travelled Norwegian last November and when they missed a port due to bad weather they reimbursed each passenger. Service was very good overall except for bar staff. They seemed to have a different idea than us of service. They served you when and if they wanted and it was not only us that noticed it as other passengers in conversation complained as well. We ate in the restaurant every night and our waiter and waiters assistant were first class. In fact the meal was the highlight of every day and we would look forward to interacting with the staff over a meal. (Francesca and Willy) Our cabin man was very friendly and kept our room clean and comfortable every day. We were more than impressed with the entertainment staff who encouraged us to join their games which made for a lot of fun. You really need to join in to get the most of this free add on. Read Less
Sail Date February 2018
I enjoy the opportunity to meet people from other countries and find out about their food and culture. Costa Deliziosa has a very diverse clientel from Europe and North America. All the staff we met spoke enough english to converse with. ... Read More
I enjoy the opportunity to meet people from other countries and find out about their food and culture. Costa Deliziosa has a very diverse clientel from Europe and North America. All the staff we met spoke enough english to converse with. It's very humbling to realize how many people speak several languages and I only speak english. The ship was sparkling clean when we arrived and stayed that way all 10 days. We really enjoyed the entertainment. Lots of opportunity to learn new dance steps by the pool or in the grand bar.. The main shows consisted of very good acrobatics, Vegas style dancers and costumes and a couple of operah nights. We loved the diningroom for evening meals.We were given the 9:00 seating which we didn't think would work well for us. It actually worked very well. There were 4-6 courses each night and we found everything delicious. Many new tastes for us. It is designed to be slow dining and it is. The soups are exceptional in variety and taste.The waiters were know to break into dance routines occasionally giving the diningroom a carnival atmosphere. The buffet food was average with little change. We found it better for breakfast than the diningroom. We embarked early with no problems . It went quickly. We debarked early bringing our suitcases with us. It was superfast and easy. You need to let them know you are going early. Service was a little on the slow side but very good. Cabins were cleaned either once or twice daily, depending on what box you check on the form left in your cabin. We found a morning cleaning sufficient. We had asmall balcony cabin. Perfect for us with lots of storage spaces. It was too windy to use the balcony much except for early morning in port. I usually ended upstairs anyway so I could see both sides. Ports were as we expected with lots of time to explore.We did not do any of the ship excursions. We did rent a car in Roatan as the price was the same as a taxi. It was an adventure. Roads were like swiss cheese. We managed well and remember Roatan as our favourite wih great snorkling right off the beach in West Bay. We went to Geoff Cay in Belize with a private outfit . It was very good. In Cozumal, we went by Taxi to a private beach club. It was good but expensive for a few hours at the beach and we felt we didn"t really see the island. The announcements that you need to hear are in Englsh but may start with other languages first. Ahe range on this ship was 30-70. I would not hesitate to recommend this cruise to a friend who is looking for a slightly different expoerience than the typical American cruise. Read Less
Sail Date February 2018
Here is a review for those who are wondering about trying Costa. There are not many reviews on this site for Costa. For the reviews that do exist the type of traveler that wrote them is unclear. We have traveled to Europe a half dozen ... Read More
Here is a review for those who are wondering about trying Costa. There are not many reviews on this site for Costa. For the reviews that do exist the type of traveler that wrote them is unclear. We have traveled to Europe a half dozen times and loved it. We are only fluent in English but are perfectly comfortable traveling in non English speaking parts of the world. This was our ninth cruise, most of them on Princess and RCCL. We are not picky cruisers, do not expect perfection. Our main love of cruises is being out on the ocean and escaping the cold winter weather for a couple of weeks. We always get a balcony room but really have no interest in a suite. We enjoy good food but do not go on a cruise to find it. We have never been compelled to eat in a ship’s specialty restaurant. We picked this cruise because it fit our allowable dates, the price was very good, and we liked the features of the ship (promenade deck is a must). We also liked the itinerary because it went a couple of places we have not been to before. Showing the conclusion up front: Our cruise was good but we will probably not choose Costa again. Things we liked: Our room was good. Our room steward was great. We like ballroom dancing and it is true that Costa is great for this. The shows in the theater each night were some of the best we have seen at sea. The ship has a great promenade deck which we used for walking each day. We loved the way the Europeans partied and danced each night. Enjoyed all the nights the waiters did a show in the dining room. Enjoyed the captain’s cocktail party. The ship was clean and well maintained. Things we did not like but were not big issues to us: Our bags were very late getting to our room. Check in was not very efficient. Example, had to take our cruise cards to a kiosk on the ship to link a credit card instead of doing it with the lady that checked us in? We wanted a couple of postcards of the ship. First of all they cost and second there was only one available at the shop. I was told to come back the next day and they would have more printed. Really? One card for a ship with 2800 people on it? On disembarkation day we waited an hour past our time with very little announcement as to what was going on. We ordered a frozen drink one time it was so bad we never tried again. We ordered a Bloody Mary one time; it was so bad never again. After that we ordered beer or wine or a wine cooler. Things that influenced our thumbs down: Service in the restaurants and bars was definitely below what we have experienced on other lines. I would guess 1 waiter for 5 waiters on other lines. Our poor waiter at dinner was taking care of twenty people. Our dining time and table did not get linked to the other couple we were traveling with. The head maître d never did get this problem solved (unbelievable?). We didn’t like all the extra charge items on the menu every night (no lobster unless you pay for it). No coffee after desert unless you pay for it. I really think every cruise line should let you bring on at least one bottle of wine and some soft drinks if you want to. We hope this review is helpful for other cruisers like us. Costa is not horrible, just not quite good enough for us to come back. And for what it’s worth, the few other Americans we talked to during the cruise seemed to feel the same way. The Europeans on the cruise seemed to be having the time of their life. Read Less
Sail Date February 2018
I coincided myself a easy going passenger on the cruises we go on and there have been 26 with this our first Costa cruise but it will be our last. i don't know where to start so lets start at the beginning. They lost a piece of ... Read More
I coincided myself a easy going passenger on the cruises we go on and there have been 26 with this our first Costa cruise but it will be our last. i don't know where to start so lets start at the beginning. They lost a piece of luggage of my, my cpac machine so the 10 day cruse went without much sleep for me and my husband. They front desk couldn't care less, I was bothering them every time I made a inquirer. Second the rooms are old , we had a mini suit and it had seen better days, worn fabric on rugs and chairs , chipped and discolored counters and surfaces. Door would not lock and you needed a hammer to open it. They came twice to fix it and still I had to kick it to o pen it. The toilet backed up 3 times, I got to know the plumber by his first name. The electric went off several times and so on.... The food is fair at best, your lucky if you get a hot meal as they serve them all at once in the dining room. The troth as we call it ( the buffet) is even more of a disappointment , mostly casseroles and pasta, stews and no carving stations. The charge extra for a hamburger and pizza. You only get water to drink EVERYTHING else is extra , even ice tea. They nickel and dine you right from the start. The entertainment was fair at best we walked out on several shows as other did just because it just was not entertaining. All in all this was the worst of our 26 cruises and we have been on some stinkers. This was the worst.. Read Less
Sail Date February 2018
We originally choose this cruise because it was a 10 night cruise, was affordable $949 PP premium balcony and it went the route we did 15 cruises ago (2005) and we wanted to see the changes, if any in the various ports. The reviews we had ... Read More
We originally choose this cruise because it was a 10 night cruise, was affordable $949 PP premium balcony and it went the route we did 15 cruises ago (2005) and we wanted to see the changes, if any in the various ports. The reviews we had read described the ship as 41/2 stars with many premium features. We agree with this assessment it is a very nice ship! That being said, there is very few nice things that can be said. Our waiter was very nice as was our cabin attendant the remainder of the crew suffered from "language block". This is a condition wherein they either do not understand English or simply use the ruse of lack of understanding to either ignore you or direct you to another subject or choice. Many questions we asked remain unanswered to this point in time, which is after the cruise has ended. While the ship sails out of an American port (Port Everglades) the ship is Italian and that is the dominant language spoken thus the overwhelming majority of passengers are European and that being Italian also. We (Americans) found the food to be bland, tasteless, and offering few variations. Personally, I thought the breakfast sausage was the worst I had ever encountered, the bacon was usually under cooked as were the scrambled eggs! And the general offering was unlike anything we had ever encountered. However, the Europeans seem to love it and that is just fine with us, we can simply book cruises with cruise lines such as Celebrity, Holland America, Carnival, Princess or Norwegian or any number of lines that reflect American tastes! There are NO specialty restaurants on the ship. Instead they sell you specialty meals in the dining room. eg: Lobster which is generally offered one night on any of the other cruise lines we have cruised on and in this case it was horrible! It was dry, tough and tasteless . On another night I had King Prawns and they were juicy but tasted unlike anything I had ever eaten! Oh yes, and the stage shows, well most High Schools present shows that are equal to,or better than those presented on the Deliziosa. The final night of the cruise the entertainment was provided by the crew members themselves and it proved to be the best show of the trip! We did not do any of the shore excursions offered as they seemed quite simple and uninteresting. Going back to the ship and basically its design, it is constructed so that instead of 4 large buffet areas there are many scattered around, such as Pizza here and a grill there and something else over there. This causes a major problem for Americans in that someone is always cutting in front of you, which we assumed to be poor manner or rude people. However, in hindsight I believe it to be a case of the diners get something here and then go to a different area to get something else. They seem to have adapted to this method of obtaining food and we have not and never will! We will simply not sail on a Costa Ship again! Read Less
Sail Date February 2018
Don't waste your money; choose a different cruise line. Poor service (except for our dining room waiter Benson who was great). Long lines for EVERYTHING...very disorganized. Very poor communication including Daily Newsletter. ... Read More
Don't waste your money; choose a different cruise line. Poor service (except for our dining room waiter Benson who was great). Long lines for EVERYTHING...very disorganized. Very poor communication including Daily Newsletter. Time changes were confusing if not wrong. Speaker system was a joke... good thing there was not an emergency. Bar service terrible. Extremely disappointed in quality and selection of food. Who runs out of butter on third day of cruise and charges for water with dinner? Same breakfast selection every day. No daily menu posted in any venue. Long gaps when no food was available. Shows were short and so-so. Nickel and dime for everything on board. Heard many comments to that effect from everyone. Last minute change in itinerary but learned weather in Roatan was exactly the same as in Costa Maya. Other than size, no advantage or extra benefit for cost of suite versus other class rooms. Excursions were twice or more than the cost available on shore and did not allow enough time to enjoy or experience the locale. Internet package, cost and availability sucked with poor connections many times. Casino was second class. Read Less
Sail Date February 2018
Have sailed Costa before. Romantica and Fortuna. Cruises were good ports were great. Ships were clean and comfortable. However, 2/2/18 we sailed from Fort Lauderdale at 11 PM. The food was not very good, the entertainment was so-so, the ... Read More
Have sailed Costa before. Romantica and Fortuna. Cruises were good ports were great. Ships were clean and comfortable. However, 2/2/18 we sailed from Fort Lauderdale at 11 PM. The food was not very good, the entertainment was so-so, the ship was beautiful. our server (they don't call them waiters anymore) was excellent. Our cabin attendant was excellent. There were no amenities whatsoever. 1. No bar service at pool. 2. No towel service at pool. 3. No free ice tea. 4. No decaf coffee (except out of a package). 5. No cream for coffee at buffet restaurant. 6. Main course food under or overcooked at most of the dinners. 7. Drink packages were outrageous. 8. Soft drink packages were limited. 9. White wine only 2 choices. My daughter met with head of Food and Beverage. She was told, because their clientele is 85% European (mostly Italian) they were catered to. That would be ok if the whole ship was European. There were about 350 Americans, 150 Canadians and about 100 from the United Kingdom. That is 600 out of about 2000 passengers. They seemed not to care. Will not cruise with Costa again. That seemed to be the overall feeling of all English speaking people that I met and talked with. Read Less
Sail Date February 2018
We have cruised over 40 times. Costa was the one we never did before. The ship is beautiful and clean. Unfortunately that is the only good thing about this cruise. We couldn't believe how limited everything was unless you paid ... Read More
We have cruised over 40 times. Costa was the one we never did before. The ship is beautiful and clean. Unfortunately that is the only good thing about this cruise. We couldn't believe how limited everything was unless you paid more. Pizza on an Italian ship NOT INCLUDED cost $8.50. No iced tea or lemon aid. Couldn't have a glass of wine with dinner unless you purchased a bottle. Activities in Italian although they did announce in English but you had to really listen or you missed it. They advertised a movie theater but it was for kids and you had to pay. Big screen theater by the pool never showed a movie. One American movie in the show room the entire cruise. Although food is always a matter of preference this was terrible...we all ended up at the buffet which served basically the same food every night. We ate mostly salad and bread. The burger place was another charge. First port to get off we were sent to 4 places before we were able to get off. Be wary of this line if you have cruised before. You will not be having a real cruise experience. It was very inexpensive but like they say "you get what you pay for" in this case very little. We will stick with all the other lines even if we pay more. Read Less
Sail Date January 2018
The itinerary was good but book your own tours. Housekeeping and serving staff work very hard on these ships. Staff numbers, food, etc. seemed skimpy and we wondered if liabilities from Costa Concordia are having an impact or if ... Read More
The itinerary was good but book your own tours. Housekeeping and serving staff work very hard on these ships. Staff numbers, food, etc. seemed skimpy and we wondered if liabilities from Costa Concordia are having an impact or if this is how cruise lines are going. If so hope people speak up. No cream for coffee. No ice cream, sorry, Gelato, but told it will be coming soon but you will have to pay..No milk dispenser, juice cut off around 10:00 but often empty before hand.Lots of breads and cheese at breakfast. Oh yes, cold herring, yum!! Buffet food was always luke warm at best and selection poor. Serving plates were often empty or picked over. Food stations closed at specified times and no late snacks available.We found nothing to snack on after 11:00 but to be fair we never did find reliable info on what was available and when. Buffet area area is a cattle crossing. lay out is poor and it is awkward to get to the feeding stations. This from a cruise line that supposedly is all about the dinning experience. Main restaurant poor. Seated with 8 strangers (When tables near window were empty) and had to wait, often over a 1/2 hour to place a meal order. Had the lights turned off several times signifying that the meal was over when we still had not received desert or coffee (Black) I ordered a salad 3 times and never received it I guess asking for no dressing means no salad. I gave up ordering.The waiter had no help and my sense was that he was concerned about asking for it. Some waiters had empty tables but didn't help out others. Cabin was often cleaned before we asked for it to be made up and was not tidied when we later did ask. We sometimes went for breakfast early in the hope of getting a hot breakfast. On return the cabin was made up before we had a shower, so wet towels all day. Speaking with Cabin Steward had no effect. (He sang opera in final show and was quite good) Garbage pails were often not emptied, why would you when you can sing. Too much smoking allowed, on port and starboard boat decks as well as eating area at rear. Come on!! Too many inappropriate speedos!! (Maybe this criticism is a bit unfair but some appeared to be just underwear. But I didn't notice any wallets in the socks that were shoed in sandals. Entertainment: the 1st night was an Abba and the last night was housekeeping, food services and other staff performing Acts. The singers were quite good and the dancers were on stage. It seemed like an attempt to get extra tips for the staff so wages can be kept low. Read Less
Sail Date January 2018
To meet up with Italian friends this was the perfect venue. Every evening the shows were especially entertaining: the tenor Emanuele Servidio is world class, worth taking the cruise just to hear his voice. The shows had amazing singing, ... Read More
To meet up with Italian friends this was the perfect venue. Every evening the shows were especially entertaining: the tenor Emanuele Servidio is world class, worth taking the cruise just to hear his voice. The shows had amazing singing, dancing, production & lighting. Max, the cruise director, is hilarious-he speaks all the languages as fast as an auctioneer! The animation team has so much fun that it is infectious. There’s plenty of dancing & music after dinner, piano bar. You need never be bored unless you choose to. The staff is very attentive, helpful, & genuinely seem to like what they do. I really enjoyed the contests & skits that the different departments presented on the final day at sea. The staff is multi-talented(bartender juggler, choreography by waiters in dining room, etc.) There were many well behaved children on board with organized activities. The excursions were good without being great. This cruise was the most fun of the 20 cruises I’ve taken. Read Less
Sail Date January 2018
Sadly, for us, not one of the best - maybe even our worst, for stupid niggling reasons. Poor service, and they don't seem to care... Embarkation was very easy, through Port Everglades. Upon boarding they did said they would ... Read More
Sadly, for us, not one of the best - maybe even our worst, for stupid niggling reasons. Poor service, and they don't seem to care... Embarkation was very easy, through Port Everglades. Upon boarding they did said they would advise when our cabins would be available, and bags there, but that was never announced. In the end we just went up to the room and found our cases in the room with the keys sat on the bed. Don't expect dinner in a hurry; Examples, first nights dinner we had to wait almost one hour for our food to arrive, and over one hour to be served drinks. We only just finished meal in time for Muster station drill at 8:30, having been seated at 6:15 - the service it was very slow and inattentive. Sadly the food was nothing to write home about, either, in fact the fish cakes were returned by two of our ladies, the pasta was not cooked properly, and the sauce was tasteless. It was a very poor meal, certainly no way to impress new guests. It was like the crew had never served customers onboard before, and the only comment from the Maitre'd when I complained was "it should get better". Which to be fair it did, marginally, but the food quality is still poor and/or confused. One evening the menu offered trout, which I ordered, but what turned up was salmon - which I do not like! Other guests on our table, who were Italian/American, also complained and returned food; they ordered turkey one evening (American Dinner night!), supposedly stuffed, but there was no stuffing - they didn't complain to the waiter. My wife ordered a chicken dish thinking that could not be wrong, sadly it was returned as it was too tough to cut! Several evenings we were virtually the last table to leave the restaurant; along with this and other items I raised complaints with the senior staff, and they simply told us the slow dinner is the Italian way - though not so true according to the very nice Italians we were sharing a table with. One evening there was a new assistant waiter, we assume to help speed things along. However when he was asked to serve our wine it was clear he did not know how to open a bottle of wine; he did not remove the foil before trying to pull out the cork. I had to show him! He then broke a cork in half on another bottle of wine he tried to open at our table. There are enough staff in the restaurant but they never appear to know what they are supposed to be doing! Similar with the sit down breakfast 35 mins to be served, dishes missing items (the avocado on the Mexican breakfast)! I had ordered two brown toast, two eggs, bacon and sausage. The eggs arrived, alone, then after asking the sausage and bacon was brought. The toast arrived, but was white, so we had to wait again.. If you order the individual items, as a breakfast, it all arrives on separate plates - you need a larger table- The German couple on the table next to us had similar issues, in fact worse for her, in that she was vegetarian and was served her eggs with bacon, that she didn't order! We were approached by various maitre'd asking how things are now, or for us to recount the incidents, but nothing appeared to be improving. Sadly, it all seems to be the 'acceptable' normal on Costa. Other issues. Costa App - the Virtual concierge does not work on the three occasions we tried to order items nothing arrived, every time we had to call housekeeping. The invoice/billing details on the app display are not the same as front desk have? Strangely, perhaps conveniently, the app also had no ability to provide feedback. If you take the wine deal watch that they correctly count, ours was wrong on two occasions, and if you take a bottle from say a bar, don't expect that they are smart enough to be able to deposit it to the restaurant for you later - not they give it back to you and ask you to carry it to dinner yourself later....lol! We signed into the spa, and I have to say the service from the staff there has been excellent, wonderful ladies who could not do more and could do well to show the rest of Costa what customer service means. However, the pool in the spa is falling apart; there are loose mosaic tiles in the bottom of the pool, the gully covers are all loose and broken, and the pool needs cleaning. Lastly, understand that they apply a mandatory service charge $12.50/day/pp. Which in itself is fine, and I have no problem paying service or leaving generous tips, but seems Costa want your money (I'd like to know that 100% actually goes to their staff?) but have little desire to deliver quality service to the customer, and when they do not you still have to pay the full service charge - it's a one way contract! If someone had turned around and said sorry, yes we screwed-up, got it wrong, here have a drink on us, or made some sort of gesture to try and put things back into perspective I'd likely not be writing this, but as I already said Costa staff top to bottom just shrugged their shoulders - take it or leave it! When you get the ten days, or so, holiday you want every day to be a positive experience, not a running battle to achieve reasonable customer service - we were very disappointed which made this perhap the worst cruise we have been on, and we have sailed many other times; Carnival, Holland and America, Celebrity, Olsen, Tui/Thompson. Read Less
Sail Date January 2018
Don't believe any bad reviews most of the complaints are from people who haven't cruised in a while and things have changed, not so much for free but this is the same on al cruises. We had such an exceptional cruise the only ... Read More
Don't believe any bad reviews most of the complaints are from people who haven't cruised in a while and things have changed, not so much for free but this is the same on al cruises. We had such an exceptional cruise the only reason I couldn't give it a perfect score was there were a couple of tiny issues. 20 years ago we sailed on the Costa Victoria and loved it. This ship had an exceptional price and great itinerary. So we thought we would try Costa again. First of all the upgraded both ourselves and my parents to ocean view cabins. The cabins were huge with even sofas in them, my parents had an obscured view on the deck with the lifeboats but the size of all there windows made up for that. Italian is the main language on board so any announcements you had to wait for the english version. The mandatory lifeboat drill was fast and efficient so much better then many other cruises. The ship was elegant and so easy to get around. The meals in the dining room were excellent although a little strange as we are Canadian so not used to european flair. We could get water from machine all day. I brought "Monin" flavouring in my purse so just gave it a little squirt and had lovely cranberry or lemonade drink anytime. Make sure you sign up for the Cost club card before you go so you can get 25% off almost everything including the wine you order before you board. Also 50% off the specialty restaurants and some foods. Make sure you download the costa app so everyone can keep in touch with cell phones on board for free. Do not buy the internet plan, you can get the social media plan for $4 a day to keep in touch with people and keep it on all the time with unlimited picture sending, data and even facebook calling. Sign up on ship for that. We loved the 4 d theater it was fun and cheap with the card. The shows were 100% some of the best entertainment we have ever seen, you will not be disappointed! One night we were treated to a 1 hour mesmerizing performance from a world famous Opera singer. The next night he was sitting in front of us and I had to tell him how his performance was a lifetime experience for me. I have never heard and opera singer and his voice was incredible and it wasn't even in english. We loved all the private places to hang out, and we never felt crowded with all the people onboard. Lots of places to play cards. The spa was wonderful and quiet my mother and I spent the whole last day there while we were at sea. The pool area has a big dome that they can close at night or rainy days so that was great as our days were not the nicest. One thing we liked that anything you had to pay for was clearly marked on menus and on the schedule for the day, we didn't feel like we were hounded to spend our money. There are a few things we didn't care for: The main pool deck music was very noisy in the day time, we would pick an area away from the main pool area. No comedians, we knew there wouldn't be as not many english people but we did miss it, not the ships fault, just so you are aware. No free ice cream, but they did have by the pool that you could pay for. They messed up our wine order but after fixing it we ended up with 2 free bottles, so this ended well. Hamburgers at buffet were terrible but excellent in dining room. The breakfast service was nice to have buffet there as well but it was hit and miss with the food orders. Not the same waiter everyday they sat you as you came in. We would of like to see a larger selection of cruise wear in the shops. Port of calls: Do not go on the Evocative river cruise in Belize, it is a 2 hour speed boat tour with very little time to see animals, it was a cold day and would never have gone on it had we known. The only place to shop is Key West, every place else on the itinerary only had Mexican trinket stores. So get your shopping done there. We rented a taxi for $125 in Roatan for the whole day, he took us to the Sloth farm, Butterfly farm, waited to shop in a nice little beach area and took us for ice cream downtown. His name is Hector and he was wonderful. No need to book a private tour this was the best way to go. Admission to the 2 places were only about $10 each. Casa Maya is a waste of time to go into town unless you want to suntan on a beach. The only stores are trinket stores and there is a bunch of them right at the port with entertainment. Just stay there it is free. We did have fun going for a tram ride into town though but need to get a taxi back. Cayman island had a bit of shopping but mostly just surf shops. Cozumel looks like it might have some shopping but we were there on Sunday so half of the places were closed. Getting on and off the ship is easy, a bit slow getting off because of an arrest at immigration but once off Canadian passport holders were pushed through a fast lane with only a few people. I would definitely sail with Costa again but I will do an east coast cruise next time. Read Less
Sail Date January 2018
Grabbed this cruise first the balcony price was great and second for the opportunity to scuba dive in some warm waters, forget it about it! The strong cold front chased us all the way down to Belize, the only spot Millie and I got to get ... Read More
Grabbed this cruise first the balcony price was great and second for the opportunity to scuba dive in some warm waters, forget it about it! The strong cold front chased us all the way down to Belize, the only spot Millie and I got to get wet at, Grand Cayman and Roatan were weathered in. By the time we got to Cozumel both of us had congested heads. Must complain about the dive operation Cozumel they kept our deposit NEVER again will we make a deposit ahead of time without refund ability. Roatan without scuba diving gave us time to visit a nature refuge with sloths, monkeys ande parrots that climb all over you, really cool place to visit while at Port. Costa Maya we took our own tour for a 2 hour drive each way to some Mayan ruins that most do not get to with large faces chiseled in stone. I like dancing for some reason the disco did not open until 12:45 no way! The first day at sea we all were informed that there was no ice cream on this cruise, the screaming was unbearable and a mandatory headcount was ordered to make sure nobody had jumped overboard. Group of formal dancers took up some to rooms perhaps this is why disco was late? Read Less
Sail Date January 2018
We chose this cruise for price & timing was good to get away on short notice. It offered 10 nights on an itinerary we love and have been to before. Belize & Roatan, Mexico and more! We have taken several cruises over the years ... Read More
We chose this cruise for price & timing was good to get away on short notice. It offered 10 nights on an itinerary we love and have been to before. Belize & Roatan, Mexico and more! We have taken several cruises over the years and even worked on Carnival and Princess ships as entertainers for almost 9 years. We knew when booking this cruise it was not going to be high end, but, it was very nice. The staff were fantastic including all restaurant and cabin steward. The musicians were fantastic, especially the Sherade Band, playing popular music incl. rock, country rock. I read the bad reviews before we booked it, but I don't listen to negative people that want to pay cheap prices and expect royalty when they get there. Our cruise was around $1700 for both of us, tax in (Canadian)! You couldn't take a trip 5 hours away in a hotel for 10 nights for this price. Lots of food choices in the buffet and we did eat in the dining room 8 out of 10 nights. The vibe of the crew and staff was friendly, helpful and really seemed to care about us and our needs. The ship was primarily Italian speaking people as it is an Italian based ship. Read Less
Sail Date January 2018
We chose this cruise cause we were told it was reasonably priced, It wasn't. " You get what you pay for. " Costa really nickel and dimes you. Costa really comes at a Cost a... We've been on many other cruise lines ... Read More
We chose this cruise cause we were told it was reasonably priced, It wasn't. " You get what you pay for. " Costa really nickel and dimes you. Costa really comes at a Cost a... We've been on many other cruise lines and that may be the reason why Costa fell very short of even comparing to all of our previous cruises. As a mature couple we expected more from a Cruise line. Staff throughout the whole ship was very limited. Misrepresenting their drink packages. Packages were not explained at all causing passengers to pay for more than they needed. eg. water was included in the wine packages and not told to people buying water packages... Juice drinks were timed and not dispensed after breakfast. Hard to find ice. Not all buffets were open at any time of the day. Short list of extras: Pizza after a certain hour. Ice cream. A la carte meals were extra and fell short of delivering what was promised. Unfortunately , We will not ever cruise with Costa again. Read Less
Sail Date January 2018
My husband & I choose this cruise for it's value. We had never been on a Costa ship. This was our 9th or 10th cruise and we had never had a bad experience. The ship itself is beautiful and the entertainment was awesome but ... Read More
My husband & I choose this cruise for it's value. We had never been on a Costa ship. This was our 9th or 10th cruise and we had never had a bad experience. The ship itself is beautiful and the entertainment was awesome but that's about it. The food was not hot even in the dining room. Our waiter seemed overworked. He barely had time to talk to us. Staff didn't really speak to us except for our room attendant. It was difficult finding anyone who spoke English. A lot of people both crew & passengers were sick. (This was told to me by an attendant I spoke with when I went looking to purchase something for a cough.)There was nothing available not even cough drops. I developed a very bad cough. Because our flight was not out until 10pm, we decided to take the excursion that was offered in ENGLISH that would drop us off at the Ft Lauderdale Airport when complete. We were going to visit the Everglades. We paid $65 each. We could have taken a cab for $11 each.(that's what we paid to get to the ship.) The disembarkation did not go smoothly. We showed up in our designated area and showed our tickets to the lady who was in charge. She looked at our ticket and said "Ok take a seat and wait for your number to be called." We did and waited and waited. Another lady joined us going on our bus too. All 3 of us would stop talking and listen whenever there was an announcement was made. Our number was not called. Finally the lady came over and asked what we were waiting for. We said "for our number to be called". She said you should have been gone??? We were in a very long line that took us 1 hour and 10 minutes to get through. Our friend was US so she got through right away. When we got outside we were shocked to learn that our bus had already left. Now they didn't know what to do with us. The "Miami" bus had not left yet so guess what, that's where they put us. The problem with that was it was "SPANISH" We had no other choice. The whole excursion was in Spanish and we did not understand one word. They all knew that. We could have gotten to the airport for total $22 but instead we paid $130 to listen to a foreign excursion to Miami. We need to get that money back but how? Ruth & Shad Read Less
Sail Date January 2018
I brought my elderly parents on a Cruise for New Years. We have been on other Costa ships before as well as the Norwegian Gem. I was very concerned when I saw the terrible reviews for this ship. Our previous experiences with Cost were ... Read More
I brought my elderly parents on a Cruise for New Years. We have been on other Costa ships before as well as the Norwegian Gem. I was very concerned when I saw the terrible reviews for this ship. Our previous experiences with Cost were quite good, so when I saw the very cheap price, I booked right away. Well, I was glad to see that the poor reviews were not reflective of our experience. Although there is room for improvement, the overall experience was quite good. Let me start with the positives: The food in the dining room was very good. A bit hit or miss, though. Some days/evenings it was delicious, others it was just ok. But it was never bad. We went there for most breakfasts, lunches when it was open, and all dinners. Our waiter was fabulous. Although he was very busy he never made us wait or feel like we were asking for too much, even when we asked for a different entree or dessert because the one the next table ordered seemed delicious! All the staff was very friendly, approachable and willing to help with any requests. The negatives were few and far between: The buffet was NOT GOOD. The food was mediocre at best and the lines were ridiculous. There were far too few sections open at all times. There were always some sections closed and with a full ship, that shouldn't happen. When we first arrived, it was about 4:30 by the time we went to our room and got settled. When we went to the buffet it was closed! I thought that was ridiculous. This was our 5th cruise and on embarkation day, we could always find something to eat. The servers we spoke to told us we had to wait until the buffet reopened at 6:30. Well, with two elderly parents, I wasn't going to give up. Finally, we found the buffet manager who made us 3 plates of food to eat. It was very nice of him, but I didn't appreciate having to hunt someone down to beg for a meal after we paid for an all inclusive cruise. Another thing I think needs to be looked in to is the accessibility for the disabled. I was very happy to see that on the second day at the pool, many lounge chairs had disability reserved signs on them. It was great. However, I didn't realize this was only because the ship was in its first port. When most people left the ship for excursions, the disabled signs were place on the loungers, when the ship was at sea, the signs disappeared. This makes absolutely no sense. When the ship was docked there were tons of empty loungers. There was no need for the signs. When the ship was at sea there was nowhere to sit. That's when the signs should have been out. The worst part was that the people on the ship (tourists) were so rude! They took towels off loungers and claimed them for their own. And I don't mean those loungers where people placed towels and didn't return for hours (that happened too). I mean I left my towel on a chair, brought my dad to the handicapped bathroom (I was gone for about 5-6 minutes) and when I returned someone had removed my towel and put their things on my chair! And try getting into an elevator with a person using a walker! People don't even let those on the elevator exit, before they shove in! We often times were the first people waiting for an elevator (we actually pushed the button) and when the elevator arrived, were not able to get on because those who came after su beat us to it! I don't expect special treatment because my dad has a walker, but I do expect that if i get to the elevator first and a bunch of other people arrive, they let the first people go first. Or is that just a Canadian thing? I never have this issue in Canada! Finally, the only other thing I didn't like was that just about everything cost extra! I mean even pizza and hamburgers! They had regular hamburgers at the pool grill during the day and they were very good, but if you wanted one for dinner it was considered a specialty restaurant. This was true for pizza as well. I get that the fine dining restaurants would cost more, but pizza and burgers? Other than that it was a very nice trip. The cruise line can't control the behaviour of the guests, which was the main problem. If you can put up with rude travelers, you will be fine. Read Less
Sail Date December 2017
We went on this cruise on an invitation to join another couple. It was cheap. We have cruised before and had good experiences. This was not one of them. Ship was small and inefficient. small overcrowded in every way. 2 small pools. 2 ... Read More
We went on this cruise on an invitation to join another couple. It was cheap. We have cruised before and had good experiences. This was not one of them. Ship was small and inefficient. small overcrowded in every way. 2 small pools. 2 tiny hot tubs, that were luke warm at best. But due the ridiculous overcrowding on the boat, even getting access to them was a challenge. The website said there was a roller rink, there was not. Cabin was fine, good service each day. Dining was just ok. Not 'Italian' in nature in the least. Buffets were just ok, if you like being fed like a herd of cattle. They actually were so stingy that they turn off the juice at like 10 in the morning. Of course no beverages were free and one person in a cabin can't buy the package, both have to. Even the late night pizza bar, as it was, was pathetic and not free. 8 dollars for a tiny pizza. I thought this was a cruise, and an Italian one at that. Since when do you pay for food? The late night pizza treat is a given on a cruise, no? Water machines not working regularly either. I swear they would make you pay to use the fountain if they could. Shows were good. What else can you do anyway? Ports were the same old cruise line ran, chaotic, people herding, noisy,affairs they always are. The poor countries we visit don't get a cent. So sad. We did excursions , Bahamas was lovely as we managed to get away from the crowd. Grand Turk nice too. Miami was a disaster for weather. We did a hop on hop off bus tour and there was more water inside the bus than out. They can't do anything about the rain, I understand, but the guide said she calls the boat to inform them to let passengers know that it's not good weather for this and they should tell us. They didn't. And of course the boat charges the excursion to your room card, cuz they own everything. It's infuriating. So we spend a day docked at Miami, then at night, we race out to see again, 30 miles (so they can run the casino and serve alcohol, international waters) and we just sit there, drop anchor and get tossed back and forth all night. I threw up from the motion sickness that I don't usually suffer from. Then we head back into Fort Lauderdale and get off. My teenagers were so unimpressed and miserable. You actually had to pay to play ping pong. Can you believe that? We have done a Holland America older crowd cruise which they loved. I will never ever go on a Costa boat again and am avidly warning others not to go. Check your boat people, find out about the little details. The whole landscape of cruising has changed and not for the good.. It's not a vacation. You are not pampered. The 'amenities' are terrible. You are crowded and miserable on a floating tank of greed. Read Less
Sail Date December 2017
Chose this cruise with 9 family members over the Christmas Holiday. It wasn't overpriced like many over the holiday, so we thought this would be a good choice but we all wished we had paid more for another cruise line, like ... Read More
Chose this cruise with 9 family members over the Christmas Holiday. It wasn't overpriced like many over the holiday, so we thought this would be a good choice but we all wished we had paid more for another cruise line, like Celebrity, Princess and Royal Caribbean who we have traveled with many times. Two of our family members traveled with Costa many years ago and said it was wonderful. I guess after the Costa ship sunk in Italy a few years ago, they haven't been the same ever since and I really wanted this one to sink as well!!!! We were unable to sit together because they messed up our seating arrangement and we were all separated. They continually said there was nothing they could do!!! Really???? We ended up having to eat at the buffet in order to be together. We had to "pay" for a private dinner for Christmas Eve just to be together and it was absolutely horrible!!! Overall the service, food, and willingness to fix problems was absolutely horrible! Soooo disorganized!! Couldn't get butter, they ran out of water, coffee, juice and ice continually!!! Italian ship with no ice cream or Gelato, really????? Had to leave a sign everyday for my steward to remind him that we needed ice. When I didn't put out a note, we got no ice!! I have been on 12 cruises and yes there are some better than others, however, this was absolutely the lowest of low cruises I have ever been on. So disappointing especially since it was over Christmas!!! I could write a list of things that went wrong every single day, but then this would turn out to be a book! DO NOT EVER TAKE THIS CRUISE AND THIS PARTICULAR SHIP!!!! Unless you want a terrible experience!!!! Read Less
Sail Date December 2017
My husband and I (50s) and our daughter (20s) chose this cruise because it was a favorable price for a Christmas cruise, on our bucket list. We had cruised with Costa once before in 2010 and enjoyed it overall. Booking the cruise, I was ... Read More
My husband and I (50s) and our daughter (20s) chose this cruise because it was a favorable price for a Christmas cruise, on our bucket list. We had cruised with Costa once before in 2010 and enjoyed it overall. Booking the cruise, I was surprised that we would not receive and previous guest credit for our other cruise, since they only give credit for 3 years, but more on that below. Embarkation: Unlike other cruise lines we typically use, embarkation was between 1 and 9 p.m. Since we didn't have any early boarding privileges, we meandered on our drive, arriving around 3:30. There weren't any lines for any aspects of embarkation, and we were on the ship quickly. Room was ready and luggage arrived shortly after. Because of the later embarkation time, muster was scheduled between the two dining times. This was a fiasco! Our poor waiter was trying to get all of our meal served (on the first night, which is always slower anyway) before we had to rush back to our cabins, get life jackets, go to our station. Muster was very disorganized (aside from the fact that they scan cards, which is good), and we were subjected to heavy fumes. People were coughing, putting scarves over faces, etc., and someone almost passed out. When we tried to let someone know about this, the muster helpers were very nonchalant, and non-helpful. Didn't inspire much confidence for a true emergency. Ship and Cabin: Deliziosa is similar to the Carnival Spirit class ships, which are my favorite. They seem to be just the right size and have a good crew: passenger ratio. I rarely felt crowded into long lines. We had a balcony cabin. On Carnival, it would have been considered an obstructed view, but we were not told this at booking. However, we have stayed in these cabins before and the price was acceptable. The balcony is a standard size, fitting 2 chairs and a table. A downside of Costa was that they allow smoking on balconies, and we had a smoking neighbor. The room had plenty of storage space for the three of us, including in the bathroom. Our cabin steward, Adamson, was stellar (a nice change from our recent Carnival cruises, where service was subpar). Dining: There were highs and lows here. The dining room dinners were great. Delicious 6-course meals. If you don't like pasta and Italian food, you will not like it; if you do, you'll enjoy trying things from various regions ... and lots of pasta! The special Christmas Eve dinner was very nice. Our waiter was professional and did a good job, given the demands of his section. The waiters seem overworked, with management that don't seem to want to pitch in. The hostess was very rude. At breakfast, they have a buffet in the dining room (?) with the option of ordering off a menu (which they seemed very hesitant to offer). Dining room lunch on sea days was good, like the dinner, but they were very overwhelmed on Christmas day, when everyone decided to eat in the dining room. The buffet at breakfast got to be boring - the exact same foods every day. Lunch was a little better, with some variety, but always very crowded and chaotic. The 'open' times of the buffet never seemed to match our schedule, so we often found ourselves scrounging for the leftovers or there before it was open. There seemed to be scheduling issues. We did try the pay-for-pizza restaurant. The pizzas cost 8.50 and were very tasty. However, on an Italian ship, it seems that pizza should be a 'given' on the buffet. Overall, if you are expecting 'American' food, you will probably not like the dining experience. Illy coffee in the buffet, yum!, with hot milk. A treat! Ports / Itinerary: Our itinerary got shifted because of the hurricane, but was eventually changed back to the original. We ended up being off schedule several times. First, we ended up leaving more like 2 in the morning, instead of 9 p.m., because they were waiting on people whose flights were delayed. I'd not really ever experienced that before. That put us late into our first port, Nassau. Then we had not one, but two!, medical emergencies where we had to turn around. Realize this is not Costa's fault, but it cut our time in Grand Turk in half. Our other ports were Amber Cove and Key West. Since we have been to all of these ports before, we hadn't made any special arrangements (aside from planning one of the Fathom volunteer excursions in Amber Cove, which was canceled due to lack of interest). We walked to Junkanoo Beach for a swim in Nassau, swam at the port in Grand Turk and Amber Cove, and went swimming / walking in Key West. All were enjoyable ports. Entertainment and Activities: Very happy with the variety of entertainment. There were several types of musicians on board, and it was fun to watch many people ballroom dancing. It was nice that there were two dancers on board who danced with passengers. Also, entertainment staff were very present and also did dancing. The evening shows provided a wide variety, and we enjoyed most of those we went to. There was a Bee Gees tribute band (very good), a magician (meh), a tenor (excellent) and acrobats (excellent). We missed the passenger talent show, but heard it was good. The tenor was on board for Christmas, and it was a special treat to hear him sing on Christmas Eve, especially Ave Maria. They also offered a Christmas Eve Midnight Mass and a Christmas Day Mass; we went to the former. They even had Communion! (This went much faster than I expected it would, surprisingly.) There was also a Santa visit for the kiddies, and 'snow' in the atrium. We also enjoyed the various trivia games in multiple languages! Rewards Program: I was pleasantly surprised by the rewards program. Since we were categorized as 'first time,' I didn't expect anything. However, we were given a few nice things: participation in past guest party, a free specialty coffee drink, and 50% off the pizza restaurant (which made it definitely worth a try). There were discounts for other things on board, and I think a free photo from the party, but we never retrieved that. Read Less
Sail Date December 2017
We have travelled on Costa Majica in the Mediterranean before and we had a fantastic trip. The food was excellent and the shows were magnificent. So with this in mind we thought why not book our Caribbean cruise with them as well on the ... Read More
We have travelled on Costa Majica in the Mediterranean before and we had a fantastic trip. The food was excellent and the shows were magnificent. So with this in mind we thought why not book our Caribbean cruise with them as well on the Costa Delioza. Because it was it was the start to our month long trip to America for our Honeymoon and wedding in Vegas we decided to go all out and book a suite. (We are South African so the exchange rate for us is R14 for $1). So you can imaging this is a lifetime of saving for a trip of a lifetime. Our Cruise departed from Fort Lauderdale on 20 December 2017. First sign was when our departure was delayed till something like 2am in the morning because some passengers flight had been delayed. There went the excitement of the traditional harbour departure. We couldn't stay awake till that time. Boarding was simple and easy. On boarding we were greeted by a English hostess (we never saw her again on the boat for the full 7 days). That 1st night we went to dinning room reserved for the suites. The Maitre'D took the room card from my husband and looked at me and said and where do you come from as if to say I am not good enough for his restaurant. It was a great start to our dinning experience for the next 7 days. He then told us we would have to come back at 9pm because they were going to be doing the emergency drill. (We have cruised a bit and normally they announce a time for the drill so that you can plan your time around it.) Well we then went and waited in our room for the signal. We did the obligatorily drill and went back to the dinning room. By this stage I had sort of lost my appetite. Well I was expecting much better quality food but again it was the first night and we were still in Port. We woke up to an arrival in Nassau. We didn't book any tours as we prefer to do our own thing when getting off the boat and also we could not afford the prices of the tours. We spent the day with some other passengers we met disembarking. Having been there 17 years before we were shocked at the state of Nassau and how run down it was. It was like going to any market/shopping mall anywhere in the world. We left Nassau and some stupid passenger with high blood pressure decided to go diving (which is not recommended). We heard he died and that is why we had to go back to Nassau and not move on to the Grand Turks. These ships are supposed to have hospitals and morgues on board (my son works on a ship). Anyway this delay meant that we only had a half a day in the Grand Turks which we were so looking forward to. Before leaving (in fact months before) I booked online for the Samsara Restaurant. So off we went with our confirmation. We arrive there and got a very rude well we don't have a booking for you. So I showed her the paper and her reply was well that service online doesn't work you need to book on the ship. After much discussison they seated us at a table right next to the waiters entrance to kitchen. There went our romantic dinner. The food was also very mediocre and we could well have just eaten in our own dinning room. We had another medical emergency not far out of the Grand Turks and the boat once again had to do a u-turn. This luckily didn't effect our other stops. Well back to the over all service. The waiters had a shocking attitude and banged plates down in front of you. The food at the buffet was disgusting (slop). If you wanted a burger you had to pay extra, there was NO ice cream on the boat and you had to pay for pizza. These things have always been included previously. We could not find a bar man, waiter or Matire'D who could give advise on wines. The selection was also very poor. Well now onto the entertainment. It was SHOCKING except maybe if you where Italian. I understand it is an Italian liner but you are cruising in an English speaking part of the world. Adapt. Even on our Mediterean cruise the entertainment was our joy every night. The shows were what we looked forward to every night. There was one morning when our safe would not open and I phoned the customer services desk to ask them to come and open it. We needed our passports and wallets to get off the boat at Ambers Cove. I even phoned our butler. We sat in our room for 4 hours waiting. Only when I went down to the desk and made a scene about the overall service and the fact that some dead guy had ruined our trip to the Grand Turks was I quickly ushered to our room where they opened the safe. Now after such a complaint I would have expected them to send the English Speaking Hostess to us to understand our concerns but no she was no where to be found. That evening at dinner we did get an apology from the Maitre'D and from then on we were treated like any other diner in the restaurant. I am not sure if we looked too poor to be in the suite dinning room or maybe too young? Well we obviously where not good enough until I complained. So overall the staff looked miserable and as if they were just dragging themselves through the day. A couple of the staff told us that they had just had their salaries dropped (can you imagine just before Christmas) and their bonus was a $10 calling card so they could call home for Christmas. Apparently some of the them where at threat of loosing their positions. They are taking the butler service away from the Suites. So I assume they will then lower their fees. Costa will not be seeing us again! Thanks for ruining a trip of a lifetime you sure as hell made it an overall disaster. Read Less
Sail Date December 2017
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved ... Read More
Costa Deliziosa – My wife and I just got back from a TA (20 days) on the Deliziosa leaving from Rome and ending in Ft. Lauderdale and let me say from the beginning that all the negative reviews of Costa and this ship in particular proved false. The embark was fast and very efficient. We were in our room (BC Balcony) with our bags, in less than 20 minutes. I had booked a few things through MyCosta before the trip,(excursions, wine, etc.) and that part did not work seamlessly. The items showed up on their ship board computer, but the various departments never received the requests. I would probably not do that again. ALSO, it pays to go to the front desk and get a itemized printout of your charges at least three times during the cruise. Service on board was great and efficient. I read all the reviews I could find about the Deliziosa and their TAs in general and here are some of the things that have changed. The common restrooms were all very clean and well stocked. The nightly shows were very good and we only missed one or two. Yes, the main language onboard was Italian, but then the 2nd was usually English. A daily Ship Events paper was in English and the menus were in English as well. We ate most of our meals in the main dining room on deck two, but also tried the buffet a few times. Dining at the buffet was like WalMart on Black Friday. This was not Costa’s fault but our fellow passengers. We met other passengers that had been on other Costa cruises; some as many as 11 times. We asked them what had changed and most said was the details. Things seemed worn and dirty, like where you would put your hand on an upholstered chair. Most guests were charged for water, but US guests were not. German travel companies from what we heard had sued Costa about their automatic tipping policy and won. Therefore, the Germans tip on service and are not automatically charged. We did not purchase a drink package but drank daily Things that did help: we took a multi plug with a surge protector (there was only 1 plug in the room!), we took stick-on wall hangers that worked great to hanging coats, pants & etc. We have trouble with cramping if we are walking a lot, so we took packets of G2 (they make up a 20 oz. btl.) Very nice to have along. We took advantage of having breakfast in our room for only $5 svc chg. Read Less
Sail Date November 2017
Comments also posted on TripAdvisor. This was the second transatlantic cruise for us. This time from Venice to Fort Lauderdale. Last year we crossed the Atlantic on the Costa Favolosa from Savona to Guadaloupe. Both crossings were, for ... Read More
Comments also posted on TripAdvisor. This was the second transatlantic cruise for us. This time from Venice to Fort Lauderdale. Last year we crossed the Atlantic on the Costa Favolosa from Savona to Guadaloupe. Both crossings were, for us, very good and fulfilled almost all our expectations. Embarked in Venice on a cold, rainy day. Took a water taxi from our hotel directly to the ship. Boarding took a bit over an hour, but when 2000 passenger need to get on board, quite normal. You proceed directly to your cabin where the Costa Card - your identity card for the trip and the Diario (newspaper outlining the activities) are waiting. The luggage arrived soon. Three cupboards, two hanging, one with shelves and under the desk five drawers are sufficient. We never used the mini-bar. The dining room is at the stern of the ship. The ship is 295 m (about 900 ft.) long . This meant each visit there at least half a kilometre walk! Great way to do some sport! We had a table for six in the "English" section of the dining room. Occasionally we enjoyed the company of a Scottish couple. They however seem to have preferred the buffet on the ninth deck. So, except two evenings when we were joined by families from Guadeloupe, we enjoyed a private table. Our waiter, Mat from the Philippines, was great. Friendly, curteous, helpful. Could not wish for a better one! Louis from Honduras assisted him. Always happy, always laughing and quick with serving. The menus are available in several languages. The English copy was excellent and the food we selected was usually to our tastes. Once or twice, the meat was not our taste, but this is minor. The other diner was on the 9th deck, the buffet. Breakfast and lunch were served there and people, often with youngsters or teens ate there. Here I want to comment on statements made often in previous comments that the food was terrible. First of all these commentators forgot that they were on an Italian ship serving Italian food for its majority of passengers, Italians. Yes, there were no toasters, just a few stone hard pre-toasted slices. There was no porridge, no waffles, etc. However consider, when you travelled in Italy, in mass tourism hotels, did you find waffles or porridge? Italian breakfast means usually an espresso with a couple of sweet buns and maybe a bit of fruit. And that is it! You go to Italy not to eat your home foods, go you to experience Italian food. Something worse than commenting on the food, were the overloaded plates in the buffet area. We have seen daily, for breakfast and lunch, passengers who selected so much food that they could not eat it all. For example, to just mention one of hundreds cases, a passenger took 6 slices of white bread, added six croissants, butter, cheeses, sausages and a few sweet rolls onto her plate. Started to eat. Soon left the plate and departed. The leftovers? Four slices of bread, five croissants, and most of the trimmings. And this in an age where there a millions starving. Costa tries to stem this waste. This year (not last year in the Costa Favolosa) the breakfast and lunch tables all had five three-sided displays with the heading “Taste do not Waste” and text in various languages urging the passengers to show restraint. In our opinion, the texts were to “nice” to carry fruit and should really be of the smoking category, showing examples of overloaded plates. Interestingly Costa removed those displays during the second part of the voyage. Once a woman passenger came to our breakfast table with such an overloaded plate. My wife asked politely if she would eat all that. She got up and left. In many previous comments, complaints were uttered regarding the waiters and often in general about the crew. Let me state that we almost never had an unfriendly or not helpful waiter or other crewmembers. They all responded gladly when you asked them politely for something or other. Most were happy to speak with you. Consider, they are working on a seven to nine months contract. Mostly work eleven hours a day with no day off. In general, the old saying “Just as one calls into the forest, so it echoes back.” applies Only a couple of staff members did not fit the above-mentioned attitude. In the dining room, neither the first nor the second maître d’hôtel ever came to our table to welcome us or inquire if we are satisfied. Never. In 31 days! And our table was not in a dark corner. What a difference to the maître d’hôtel on the Favolosa last year. There a smiling and friendly maître d’hôtel came by almost every evening to inquire, to tell of specials. Simply “normal” of what his job demands. Many complaints in the blogs are about the speed of service. There again you have to consider that the Costa ships are Italian ships. Moreover, Italians take their time to eat! One evening the service was quite slow, however on the Lido deck a huge buffet was served, with a meter high shank and square meter sized cakes. That took many cooks and they were missing for the normal dinner service. A prior mention in the daily Diario would have been appropriate. A previous comment on this same voyage stated that the dining room doors were not opened at the scheduled time. Let me state that for a specific reason I was at the door openings all except two nights, and the doors were always opened within a minute or two from the stated times of 6:15 or 6:30. One last item re food and this item is truly a shameful item for Costa. As a Perla member (travelled enough with Costa), you are invited for one evening to eat in the Samsara restaurant without a normally applying surcharge. When you make the reservation, you are shown an exclusive menu. When you sit down you are shown a small narrow menu with only two choices of main dishes. Definitively a cheat in my opinion and we hope Costa will soon remove this falsification. Sanitation: Norovirus on a ship is definitively bad. There have been cases and we were happy that we did not have an outbreak on the ship. To fight this there are many disinfectant dispensers at the entrances to the dining rooms and all around the buffets plus at many other places on the ship. Much to our annoyance, hardly anyone made use of these. Quite a difference to the German cruise ship we once travelled. There two men stood at the entrance to the dining room and made sure that everyone disinfected their hands. Well… that’s a bit if Germany vs. Italy. The other health problem was coughing. Typically, the infamous air conditioning coughs. Ice cold dining rooms against warm outside. I did catch it this time and brutally with high fever. A few visit to the ship’s hospital ensued. Great praise for the two doctors and the nurses. I was treated perfectly. The downside of those passengers, as necessary as those visits are, are the costs if you do not have a proper travel insurance, which also covers shipboard hospital visits. There is more that could be mentioned, maybe another time. To end my comments: During the crossing of the Atlantic Costa arranged (naturally a small charge applied – Costa has to be profitable) to tour the insides of the ship. Many places we saw. Not the engine room. We also had a visit to the bridge which was immensely interesting. Chatting with Captain Varese I asked if anyone on the bridge still uses the sextant, the clock and the admirality tables to fix the ships position. He said yes, the cadets still have to do this procedure same as I used before GPS became standard. I also told him that I always hope to once see a submarine surfacing alongside or at least see the snorkel. He, who has sailed a lifelong said “never saw one”. Summary: We again enjoyed the trip and, yes, we will again choose Costa. Read Less
Sail Date November 2017
We wished to do a Transatlantic with interesting stops rather than an A . B We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises After reading the Carnival annual report for 2016 some of the sub ... Read More
We wished to do a Transatlantic with interesting stops rather than an A . B We were happy to go on the Deliziosa as we were satisfied with our 2 previous cruises After reading the Carnival annual report for 2016 some of the sub standard services on this cruise were inevitable The company is cutting costs to maintain profitability. The embarkation in Venice was the usual Costa shambles that took forever - this time worse than usual, as it rained in Venice so no.one visited the port and everyone wanted to board at once. You would think it was the first time Costa was loading passengers Once on board we had lunch in the Buffet The ship looked fine and the cabin was ready early with the luggage inside. The only issue was a badly stained toilet seat and cabin steward Carlos sorted out a replacement immediately. He always went the extra mile and is a star Most nights the dining room was never open on time and the service was always hectic The dining room is short staffed due to cutbacks and upsets the ambience. Yes Carnival you are saving on costs, irritating your client base, image and damaging the business - an area of gross mismanagement No esteemed Italian themed line would charge for Pizzas or Ice Cream and never serve Ice Cream as a Desert on a 26 day cruise. These cuts you will ultimately cost the line market share The food quality in the Buffet and Main Dining Room was in keeping with the expectations of a middle class ship The standard of entertainment was high and there was always something on the go . The theatre shows were sometimes a bit repetitive ,but it was a relocation cruise. Max the Cruise/Entertainment Director really had the ship buzzing fantasti job and did a Table clearing in the Buffet and on the outside decks was very slack management The selection of ports and the variety of port excursions were more than adequate although some excursions, perhaps, were a little pricey We noticed that the few young children on the ship seemed to have lots of fun We chose to do the Port visits alone as most of the times were fairly short Disembarkation in Miami unfortunately also had some hiccups We requested and had an early departure agreed, then we were given 2 different sets of labels for times much later and needed to go to reception to fix the error, to be told our name should be on the early list, when the list was checked our name was there, not good.- some passengers missed their transport as they did not change their labels and left the ship late We probably would cruise with Costa again but with all the Nickel and Diming one needs to be sure of what to expect.Beware the cruiseline varies the facilities included in the price, from cruise to cruise A guy I met in the sauna summed it up, a Volkswagen will not give you the trimmings that a Mercedes will! Read Less
Sail Date November 2017

Top Costa Deliziosa Itineraries

Costa Deliziosa Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 2.9
Entertainment 3.0 3.3
Public Rooms 3.0 3.8
Fitness Recreation 4.0 3.4
Family 3.0 3.4
Service 2.0 3.2
Value For Money 4.0 2.9

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