We knew what we were getting into, but never ever thought it would be as bad as it wo as. Food was never served hot or warm or body temperature, it was cold as a dead fish. Eggs, if you call the that, slimy kind of yellow. bacon burned and really greasy. Hamburgers, well below body temperature. If you like bones with your salmon, you have chosen the right ship. If you like Prime Rib Sant cut you have picked the right ship. Entertainment, well stay hoe home and watch TV, it was terrible. Shore Excursions, OMG, no whispers, No Knowledge, horrible times in ports. IF YOU DON'T BELIEVE ME, TRY IT. Your money is wasted. Good Luck if you like smokers on balcony. cough cough. I was so sick of Dance Band Music I could puke. How about some good music to listen to. No music except some Jazz and who knows what on the ship. No music at all in many places during the evening. These cruises are sure as could be totally European. Go with Celebrity or Royal if you want a good cruse. We were just trying to escape the cold of March in the US. Typical Carnival, the owner of Costa, Read Less

I enjoy the opportunity to meet people from other countries and find out about their food and culture. Costa Deliziosa has a very diverse clientel from Europe and North America. All the staff we met spoke enough english to converse with. It's very humbling to realize how many people speak several languages and I only speak english. The ship was sparkling clean when we arrived and stayed that way all 10 days. We really enjoyed the entertainment. Lots of opportunity to learn new dance steps by the pool or in the grand bar.. The main shows consisted of very good acrobatics, Vegas style dancers and costumes and a couple of operah nights. We loved the diningroom for evening meals.We were given the 9:00 seating which we didn't think would work well for us. It actually worked very well. There were 4-6 courses each night and we found everything delicious. Many new tastes for us. It is designed to be slow dining and it is. The soups are exceptional in variety and taste.The waiters were know to break into dance routines occasionally giving the diningroom a carnival atmosphere. The buffet food was average with little change. We found it better for breakfast than the diningroom. We embarked early with no problems . It went quickly. We debarked early bringing our suitcases with us. It was superfast and easy. You need to let them know you are going early. Service was a little on the slow side but very good. Cabins were cleaned either once or twice daily, depending on what box you check on the form left in your cabin. We found a morning cleaning sufficient. We had asmall balcony cabin. Perfect for us with lots of storage spaces. It was too windy to use the balcony much except for early morning in port. I usually ended upstairs anyway so I could see both sides. Ports were as we expected with lots of time to explore.We did not do any of the ship excursions. We did rent a car in Roatan as the price was the same as a taxi. It was an adventure. Roads were like swiss cheese. We managed well and remember Roatan as our favourite wih great snorkling right off the beach in West Bay. We went to Geoff Cay in Belize with a private outfit . It was very good. In Cozumal, we went by Taxi to a private beach club. It was good but expensive for a few hours at the beach and we felt we didn"t really see the island. The announcements that you need to hear are in Englsh but may start with other languages first. Ahe range on this ship was 30-70. I would not hesitate to recommend this cruise to a friend who is looking for a slightly different expoerience than the typical American cruise. Read Less

Here is a review for those who are wondering about trying Costa. There are not many reviews on this site for Costa. For the reviews that do exist the type of traveler that wrote them is unclear. We have traveled to Europe a half dozen times and loved it. We are only fluent in English but are perfectly comfortable traveling in non English speaking parts of the world. This was our ninth cruise, most of them on Princess and RCCL. We are not picky cruisers, do not expect perfection. Our main love of cruises is being out on the ocean and escaping the cold winter weather for a couple of weeks. We always get a balcony room but really have no interest in a suite. We enjoy good food but do not go on a cruise to find it. We have never been compelled to eat in a ship’s specialty restaurant. We picked this cruise because it fit our allowable dates, the price was very good, and we liked the features of the ship (promenade deck is a must). We also liked the itinerary because it went a couple of places we have not been to before. Showing the conclusion up front: Our cruise was good but we will probably not choose Costa again. Things we liked: Our room was good. Our room steward was great. We like ballroom dancing and it is true that Costa is great for this. The shows in the theater each night were some of the best we have seen at sea. The ship has a great promenade deck which we used for walking each day. We loved the way the Europeans partied and danced each night. Enjoyed all the nights the waiters did a show in the dining room. Enjoyed the captain’s cocktail party. The ship was clean and well maintained. Things we did not like but were not big issues to us: Our bags were very late getting to our room. Check in was not very efficient. Example, had to take our cruise cards to a kiosk on the ship to link a credit card instead of doing it with the lady that checked us in? We wanted a couple of postcards of the ship. First of all they cost and second there was only one available at the shop. I was told to come back the next day and they would have more printed. Really? One card for a ship with 2800 people on it? On disembarkation day we waited an hour past our time with very little announcement as to what was going on. We ordered a frozen drink one time it was so bad we never tried again. We ordered a Bloody Mary one time; it was so bad never again. After that we ordered beer or wine or a wine cooler. Things that influenced our thumbs down: Service in the restaurants and bars was definitely below what we have experienced on other lines. I would guess 1 waiter for 5 waiters on other lines. Our poor waiter at dinner was taking care of twenty people. Our dining time and table did not get linked to the other couple we were traveling with. The head maître d never did get this problem solved (unbelievable?). We didn’t like all the extra charge items on the menu every night (no lobster unless you pay for it). No coffee after desert unless you pay for it. I really think every cruise line should let you bring on at least one bottle of wine and some soft drinks if you want to. We hope this review is helpful for other cruisers like us. Costa is not horrible, just not quite good enough for us to come back. And for what it’s worth, the few other Americans we talked to during the cruise seemed to feel the same way. The Europeans on the cruise seemed to be having the time of their life. Read Less

I coincided myself a easy going passenger on the cruises we go on and there have been 26 with this our first Costa cruise but it will be our last. i don't know where to start so lets start at the beginning. They lost a piece of luggage of my, my cpac machine so the 10 day cruse went without much sleep for me and my husband. They front desk couldn't care less, I was bothering them every time I made a inquirer. Second the rooms are old , we had a mini suit and it had seen better days, worn fabric on rugs and chairs , chipped and discolored counters and surfaces. Door would not lock and you needed a hammer to open it. They came twice to fix it and still I had to kick it to o pen it. The toilet backed up 3 times, I got to know the plumber by his first name. The electric went off several times and so on.... The food is fair at best, your lucky if you get a hot meal as they serve them all at once in the dining room. The troth as we call it ( the buffet) is even more of a disappointment , mostly casseroles and pasta, stews and no carving stations. The charge extra for a hamburger and pizza. You only get water to drink EVERYTHING else is extra , even ice tea. They nickel and dine you right from the start. The entertainment was fair at best we walked out on several shows as other did just because it just was not entertaining. All in all this was the worst of our 26 cruises and we have been on some stinkers. This was the worst.. Read Less

We originally choose this cruise because it was a 10 night cruise, was affordable $949 PP premium balcony and it went the route we did 15 cruises ago (2005) and we wanted to see the changes, if any in the various ports. The reviews we had read described the ship as 41/2 stars with many premium features. We agree with this assessment it is a very nice ship! That being said, there is very few nice things that can be said. Our waiter was very nice as was our cabin attendant the remainder of the crew suffered from "language block". This is a condition wherein they either do not understand English or simply use the ruse of lack of understanding to either ignore you or direct you to another subject or choice. Many questions we asked remain unanswered to this point in time, which is after the cruise has ended. While the ship sails out of an American port (Port Everglades) the ship is Italian and that is the dominant language spoken thus the overwhelming majority of passengers are European and that being Italian also. We (Americans) found the food to be bland, tasteless, and offering few variations. Personally, I thought the breakfast sausage was the worst I had ever encountered, the bacon was usually under cooked as were the scrambled eggs! And the general offering was unlike anything we had ever encountered. However, the Europeans seem to love it and that is just fine with us, we can simply book cruises with cruise lines such as Celebrity, Holland America, Carnival, Princess or Norwegian or any number of lines that reflect American tastes! There are NO specialty restaurants on the ship. Instead they sell you specialty meals in the dining room. eg: Lobster which is generally offered one night on any of the other cruise lines we have cruised on and in this case it was horrible! It was dry, tough and tasteless . On another night I had King Prawns and they were juicy but tasted unlike anything I had ever eaten! Oh yes, and the stage shows, well most High Schools present shows that are equal to,or better than those presented on the Deliziosa. The final night of the cruise the entertainment was provided by the crew members themselves and it proved to be the best show of the trip! We did not do any of the shore excursions offered as they seemed quite simple and uninteresting. Going back to the ship and basically its design, it is constructed so that instead of 4 large buffet areas there are many scattered around, such as Pizza here and a grill there and something else over there. This causes a major problem for Americans in that someone is always cutting in front of you, which we assumed to be poor manner or rude people. However, in hindsight I believe it to be a case of the diners get something here and then go to a different area to get something else. They seem to have adapted to this method of obtaining food and we have not and never will! We will simply not sail on a Costa Ship again! Read Less

Don't waste your money; choose a different cruise line. Poor service (except for our dining room waiter Benson who was great). Long lines for EVERYTHING...very disorganized. Very poor communication including Daily Newsletter. Time changes were confusing if not wrong. Speaker system was a joke... good thing there was not an emergency. Bar service terrible. Extremely disappointed in quality and selection of food. Who runs out of butter on third day of cruise and charges for water with dinner? Same breakfast selection every day. No daily menu posted in any venue. Long gaps when no food was available. Shows were short and so-so. Nickel and dime for everything on board. Heard many comments to that effect from everyone. Last minute change in itinerary but learned weather in Roatan was exactly the same as in Costa Maya. Other than size, no advantage or extra benefit for cost of suite versus other class rooms. Excursions were twice or more than the cost available on shore and did not allow enough time to enjoy or experience the locale. Internet package, cost and availability sucked with poor connections many times. Casino was second class. Read Less

Have sailed Costa before. Romantica and Fortuna. Cruises were good ports were great. Ships were clean and comfortable. However, 2/2/18 we sailed from Fort Lauderdale at 11 PM. The food was not very good, the entertainment was so-so, the ship was beautiful. our server (they don't call them waiters anymore) was excellent. Our cabin attendant was excellent. There were no amenities whatsoever. 1. No bar service at pool. 2. No towel service at pool. 3. No free ice tea. 4. No decaf coffee (except out of a package). 5. No cream for coffee at buffet restaurant. 6. Main course food under or overcooked at most of the dinners. 7. Drink packages were outrageous. 8. Soft drink packages were limited. 9. White wine only 2 choices. My daughter met with head of Food and Beverage. She was told, because their clientele is 85% European (mostly Italian) they were catered to. That would be ok if the whole ship was European. There were about 350 Americans, 150 Canadians and about 100 from the United Kingdom. That is 600 out of about 2000 passengers. They seemed not to care. Will not cruise with Costa again. That seemed to be the overall feeling of all English speaking people that I met and talked with. Read Less

We have cruised over 40 times. Costa was the one we never did before. The ship is beautiful and clean. Unfortunately that is the only good thing about this cruise. We couldn't believe how limited everything was unless you paid more. Pizza on an Italian ship NOT INCLUDED cost $8.50. No iced tea or lemon aid. Couldn't have a glass of wine with dinner unless you purchased a bottle. Activities in Italian although they did announce in English but you had to really listen or you missed it. They advertised a movie theater but it was for kids and you had to pay. Big screen theater by the pool never showed a movie. One American movie in the show room the entire cruise. Although food is always a matter of preference this was terrible...we all ended up at the buffet which served basically the same food every night. We ate mostly salad and bread. The burger place was another charge. First port to get off we were sent to 4 places before we were able to get off. Be wary of this line if you have cruised before. You will not be having a real cruise experience. It was very inexpensive but like they say "you get what you pay for" in this case very little. We will stick with all the other lines even if we pay more. Read Less

The itinerary was good but book your own tours. Housekeeping and serving staff work very hard on these ships. Staff numbers, food, etc. seemed skimpy and we wondered if liabilities from Costa Concordia are having an impact or if this is how cruise lines are going. If so hope people speak up. No cream for coffee. No ice cream, sorry, Gelato, but told it will be coming soon but you will have to pay..No milk dispenser, juice cut off around 10:00 but often empty before hand.Lots of breads and cheese at breakfast. Oh yes, cold herring, yum!! Buffet food was always luke warm at best and selection poor. Serving plates were often empty or picked over. Food stations closed at specified times and no late snacks available.We found nothing to snack on after 11:00 but to be fair we never did find reliable info on what was available and when. Buffet area area is a cattle crossing. lay out is poor and it is awkward to get to the feeding stations. This from a cruise line that supposedly is all about the dinning experience. Main restaurant poor. Seated with 8 strangers (When tables near window were empty) and had to wait, often over a 1/2 hour to place a meal order. Had the lights turned off several times signifying that the meal was over when we still had not received desert or coffee (Black) I ordered a salad 3 times and never received it I guess asking for no dressing means no salad. I gave up ordering.The waiter had no help and my sense was that he was concerned about asking for it. Some waiters had empty tables but didn't help out others. Cabin was often cleaned before we asked for it to be made up and was not tidied when we later did ask. We sometimes went for breakfast early in the hope of getting a hot breakfast. On return the cabin was made up before we had a shower, so wet towels all day. Speaking with Cabin Steward had no effect. (He sang opera in final show and was quite good) Garbage pails were often not emptied, why would you when you can sing. Too much smoking allowed, on port and starboard boat decks as well as eating area at rear. Come on!! Too many inappropriate speedos!! (Maybe this criticism is a bit unfair but some appeared to be just underwear. But I didn't notice any wallets in the socks that were shoed in sandals. Entertainment: the 1st night was an Abba and the last night was housekeeping, food services and other staff performing Acts. The singers were quite good and the dancers were on stage. It seemed like an attempt to get extra tips for the staff so wages can be kept low. Read Less

To meet up with Italian friends this was the perfect venue. Every evening the shows were especially entertaining: the tenor Emanuele Servidio is world class, worth taking the cruise just to hear his voice. The shows had amazing singing, dancing, production & lighting. Max, the cruise director, is hilarious-he speaks all the languages as fast as an auctioneer! The animation team has so much fun that it is infectious. There’s plenty of dancing & music after dinner, piano bar. You need never be bored unless you choose to. The staff is very attentive, helpful, & genuinely seem to like what they do. I really enjoyed the contests & skits that the different departments presented on the final day at sea. The staff is multi-talented(bartender juggler, choreography by waiters in dining room, etc.) There were many well behaved children on board with organized activities. The excursions were good without being great. This cruise was the most fun of the 20 cruises I’ve taken. Read Less