Standing out cabin stewards nyoman and sugi were exceptional!! Rarely seen, always on top of everything! Any and all requested of them provided with a smile. Room service, on time, correct, best seen in long time! Food in mdr excellent but here is where history departs from new reality. No included lobster entree on cruise. Instead three varying additional charge items. Though our waiter and his ...
Ship limped it's way back into Fort Lauderdale just ahead of our cruise. Then we found out we would be staying 2 full days in Fort Lauderdale. We also found out that 2 of our most anticipated ports were then cancelled San Juan, Puerto Rico, and St. Thomas USVI. Our time on Grand Turk was cut from 7 hours to just over 4. Holland America (HAL) did add another stop instead - Nassau, Bahamas - ...
This 7 dy cruise was an anniversary cruise. Oct 21 thr 28th, 2023. The ship stayed at ft, lauderdale for 2.5 dys before the capt. Finally sent out a msg saying seaweed had clogged one of the engines, and we should be sailing later that evening so that was the reason that we were still docked? While the ship is still at port the casino can't open, stores aren't open. We were supposed to go to ...
We chose HAL because we sailed with them 10+ years ago and it was great then. Unfortunately it has changed a lot and this has been the most disappointing vacation in 43 years. We missed 2 out of 4 ports due to ship being docked for maintenance. And one stop is just the private island owned by Carnival and HAL and the stop at Grand Turk was hugely disappointing as it was only Americanized tourist ...
We selected this cruise based on reviews and advice from past guests. The cruise was reduced from 7 days to 5 days due to the need to repair the azipod propulsion system which took 2 days to complete thereby making the ship a floating hotel. In addition to shortening the cruise they altered the itinerary to one which was far less desirable for our group and probably everyone aboard. We had ...
I am incredibly disappointed, frustrated and feel ripped off that I paid full price for a Holland America Cruise, that did not cater to my age group, and had so many port stops cancelled. On top of this, the Shore Excursions advertised by Holland America on the Navigator App, and website were not what was delivered by the Tour Guides and the Greenhouse Spa experience was also very substandard. ...
My experience on the Nieuw Amsterdad was far from what was advertised. I did not find the dining to be top notch. Pinnicle was very overrated. I tried the porkchop and needed a chainsaw to cut it. My wife tried the Hallibut and it was so dry you could use it as an ink blotter. The main dining room was mediocre at best.
We were at sea 11 days of our 15 day cruise because 4 ports were ...
We chose this cruise and the cruiseline because of tbe itinerary. Before start of the cruise we already received change of itinerary whereby 1 port of call was cancelled. During the cruise 2 other ports of call (out of 6 remaining!) were cancelled (due to wrather conditions and mechanical problems to the ship) and 1 was changed due to political troubles. As a compensation we received 200 USD non ...
After booking and paying for this cruise, we got an update stating that our first port of call had been cancelled then a second port of call had also been cancelled, the replacement on the first port had been changed to Seattle, we live in Vancouver BC, the second cancellation no substitute provided. While on the ship other ports had also been cancelled one due to weather one because of civil ...
We had an absolutely amazing, enriching and unforgettable time on the Nieuw Amsterdam. Everything was perfect; the staff with their caring attitude and always smiling faces- Riben, our cabin steward was wonderful! Megan & Meso at Photography, all the cleaners (everything was spotless, which is incredible given that 2000 passengers were onboard!) and Lido staff - how they manage to keep on smiling ...