We choose this cruise for the timing, the price and the ports. We had not cruised Holland before and were very impressed. The crew is amazing, friendly, helpful and efficient.
The food was delicious. The Pinnacle Grille, while expensive option, was 5 star dining. We mostly ate at the buffet as we tend to eat light on vacation and this provided plenty of options, and was always fresh and ...
Every traveler expects his or her trip to be perfect.
We understand that. And we have cruised often enough to know that this never happens. Close, maybe. But perfect?
Never.
Food service was impeccable. Service, as a rule, throughout the ship was very, very good. Even the Captain went "the extra mile" to make up for delays so we could get to our next port of call.
We have to give a ...
We chose this cruise mainly for the itinerary; it was our first experience with Holland America, and we were pleasantly surprised. In our opinion, the Niew Amsterdam is just the right size, free of all the gimmicks that have become almost ubiquitous on other cruise lines. There are no climbing walls, no surf-riders, no indoor malls. Just a quiet, refined atmosphere (although perhaps a little more ...
Overall, the experience on the ship was great! The location that it came from and the ports that it visited is why we did this cruise. The disembarking wasn't organized enough as we ended up waiting in line as we expediated early but elevators were jammed and they accepted the following people who had later times. This was probably the only major problem we experienced on the cruise. So we ended ...
Friends liked the itenary and chose the 21day package as they were interested in the ports, we joined them for the last 10 days. Cabin and cabin staff good. Ship and washrooms clean. Loved it when the captain announced a whale sighting. Dining room short staffed, so food seldom hot when served - tasty, but only warm. Entertainment in Oceans Bar awful - the musicians were clearly bored and ...
After being a Travel Professional for 35 years,I as total shocks by this cruise ship
The cabin /balcony was fine,clean and well looked after
Cleanliness was often lacking
Dirty tables/floors
Duty managers hardly around to keep eye on things
Food in lido was lukewarm for 10 days...yes really from breakfast to dinner
If you didn't get eggs when they came out it was cold.
Pasta ...
This was our 3rd Holland American cruise, the second on this ship. We upgraded to a Signature Suite (room 6063), and loved it. We'd had a Neptune Suite once before, and felt this was more than enough room for two. A big plus was the location on the ship. I hardly got lost, as it was very central.
Embarkation was a breeze. We were group "A" to go on, and our room was ready. Our luggage was ...
We just returned from a wonderful 11 days in the Southern Caribbean, had beautiful warm weather although we returned to cold rain in Fort Lauderdale.
The ship was well maintained and easy to travel in. We had a aft balcony room that was plenty of space for the two of us even though the balcony was smaller than some we have had in the past. The room had enough closet for us but needed more ...
We like HA line as the other guests seem to be somewhat in our age group (over 65). We chose this cruise because it docked at ports we hadn't visited before and it was a good get away from the cold. We booked a Neptune suite which was very nice and didn't disappoint. We were disappointed that the activities on board appeared to be somewhat minimal. Also, there were no enrichment programs like we'd ...
We (a 48 year old couple) have recently returned from our second HAL cruise (the first being on 22 day Mediterranean cruise 18 months ago). This current cruise was a “Collector’s Voyage consisting of an 11 night & 10 night back to back cruise.
We have cruised primarily with Royal Caribbean (6 cruises), but also Princess (1) and Celebrity (1).
The service on HAL is a class above most of the ...