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Holland America Line Nieuw Amsterdam Cruise Reviews

Holland America Line
Nieuw Amsterdam
Destination
Departure Port

Traveler rating

Excellent

391

Very Good

206

Average

133

Poor

78

Terrible

45

Cruise type

862 Holland America Line Nieuw Amsterdam Cruise Reviews


Travel N avatar

Travel N

6 Reviews Written

19 Helpful Votes

Nice Smaller ship interior Stateroom J1064

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1. Room # J1064 2. Class (inside K) 3. date-November 23rd to 30th 4. Itinerary- FL Key West, Grand Turk, Dominican Republic, Half Moon Cay If you find anything let me know with a helpful vote! ...
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33 photos

Sail Date November 2019


kevingastreich avatar

kevingastreich

8 Reviews Written

62 Helpful Votes

Nieuw Amsterdam Caribbean Cruise Feb. 2020

We stayed in a hotel in Plantation the night before our cruise. Hotel accommodations were difficult to get because of the annual boat show being held at the same time. We took an Uber from the hotel to the ship. The ...
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Sail Date February 2020


cruzcat avatar

cruzcat

3 Reviews Written

2 Helpful Votes

Some Disappointments

We had never sailed on a Holland ship so it was time to try it. The itinerary included stops we had never been to before. Embarkation was the fastest we've experienced and we were able to go to our cabin right ...
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Sail Date February 2020


Paulinda avatar

Paulinda

5 Reviews Written

18 Helpful Votes

2nd time on NA - Tropical Caribbean

This is the 3rd cruise to the Caribbean with Holland America for my wife and I, the 2nd cruise on the NA We chose the NA over the NS as it has less passengers We stayed in a verandah cabin (4138) and since we do ...
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Sail Date February 2020


Lovinlife45 avatar

Lovinlife45

1 Review Written

1 Helpful Vote

WORST ACCESSIBLE CABIN EVER!!!

This review is about the Holland America Nieuw Amsterdam Cabin 6001 which is a handicap accessible verandah stateroom. First let me say that this was my 84th cruise so I do have some knowledge of cruises and ...
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Sail Date February 2020


ScottandAlison avatar

ScottandAlison

1 Review Written

5 Helpful Votes

Early snafu but great cruise. Cabin 6113

This was our 12th cruise but the first in 10 years. 4 previous cruises on HAL. It began somewhat ominously. Check in took forever because they reassigned us to a different cabin-same category (Signature suite) but a ...
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Sail Date February 2020


When and How avatar

When and How

10 Reviews Written

45 Helpful Votes

A nearly perfect cruise!

This will be a short review of a short but nearly perfect cruise. The ship was in excellent shape. The art wasn’t even bad! The food was the best I’ve had in several cruises. The service was excellent. Room ...
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Sail Date February 2020


Cruising Chet avatar

Cruising Chet

1 Review Written

3 Helpful Votes

Worse cruise ever

My wife and I took a Holland America cruise to the Western Caribbean from Jan. 4, 2020 to Jan. 11, 2020, aboard the NIEUW AMSTERDAM. The food was excellent and the staff were friendly and helpful. The dining was an ...
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Sail Date January 2020


Mamajenny avatar

Mamajenny

1 Review Written

2 Helpful Votes

First Time Cruising/Last Time with HAL

We were first time cruisers celebrating our 35th wedding anniversary. We worked with our local TA who assured us that HAL was the perfect fit for people who wanted an upscale, low key cruise. Sadly, this was not ...
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Sail Date January 2020


fatcat04 avatar

fatcat04

3 Reviews Written

15 Helpful Votes

Jan 4, 2020. Fun family cruise.

Cruise review of Holland America's Nieuw Amsterdam 7 day Eastern Caribbean cruise January 4-11, 2020 About us: 40 something mom and dad, teen son, toddler daughter. 11 cruises (8 on HAL). 3 cruise lines so far. ...
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Sail Date January 2020


Motor City avatar

Motor City

1 Review Written

5 Helpful Votes

HAL was deceptive

Neiuw Amsterdam Jan 4 - 11 This was by far the worst cruise my wife and I have ever sailed... 1) We arrived onboard to find out that one of the engines(Azipods) was STILL broken and we would not be able to ...
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Sail Date January 2020


Jomurbie avatar

Jomurbie

1 Review Written

1 Helpful Vote

Windy!

We were looking for a week of warmth away from NY cold. We got a lot of wind, rain, rough seas, slow passage (due to 1 azipod) & a skipped port. This was our 6th cruise, but first HAL cruise. It was an economical ...
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Sail Date January 2020


T0pspin avatar

T0pspin

1 Review Written

2 Helpful Votes

The Best Food and Service

We choose this cruise because it was going to Turks and Caicos one of favorite stops! Also a sponsored cruise by our community so many neighbors on board! We did do Rudi's Sel De Mer and for the extra charge this is ...
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Sail Date January 2020


TNTbeer avatar

TNTbeer

1 Review Written

7 Helpful Votes

Cruisers beware! Ship is broken!

I previously experienced 2 great cruises with HAL in November and December 2019, thoroughly enjoyed both. I was excited to take my daughter on this cruise, albeit, we had orginally booked Cuba as our destination but ...
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Sail Date January 2020


LuvMyVacTime avatar

LuvMyVacTime

1 Review Written

17 Helpful Votes

Jan 4, 2020

We chose this sailing and ship because of good reviews. Big mistake. We also paid more for Club Orange and the Signature Suite. These are both a waste of your hard earned money, no priority or extra services as ...
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Sail Date January 2020


JuanValdez avatar

JuanValdez

1 Review Written

2 Helpful Votes

Holland America has changed for the worse

I sailed with HAL several times and always held them in high regard. I don't try to look for problems nor do I like to complain. I have always considered HAL to be at least 4 stars in all categories and have never ...
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Sail Date January 2019


Andy from London avatar

Andy from London

1 Review Written

1 Helpful Vote

Deeply disappointing

We chose this cruise as a special Christmas and New Year holiday, just for my wife and I coming from the UK, having been told that HAL was a big step up from P&O, which we travelled last time. Nothing could be ...
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Sail Date December 2019


iamjosh avatar

iamjosh

1 Review Written

5 Helpful Votes

A Good Cruise!

Just got off the Nieuw Amsterdam 7-day cruise (12/28 to 1/4) and we had a very nice time. Currently, the Nieuw Amsterdam is traveling on 1 of 2 azipod’s because 1 is inoperative. The ship cancelled a 7 day cruise ...
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Sail Date December 2019


AvalonLady avatar

AvalonLady

3 Reviews Written

7 Helpful Votes

Great service, but falls short in other categories

THE SHIP: A medium sized ship (2106 guests), the architecture is probably the least impressive of the 6 cruise ships (on 5 lines) that I have been on. The atrium area is small, and there is no grand open ...
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Sail Date December 2019


CruisingAndDiving avatar

CruisingAndDiving

1 Review Written

10 Helpful Votes

First HAL Cruise Meets Overall Expectations

This was our first HAL cruise and our 7th overall. DW and I had wanted to try HAL for a few years and this was a great deal on the last minute sale. We booked a verandah guarantee about 3 weeks out, and about a ...
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Sail Date December 2019


ozzysgrandma avatar

ozzysgrandma

4 Reviews Written

3 Helpful Votes

Not the Holland America I used to love

We are doing a Thanksgiving cruise to the Eastern Caribbean on the Nieuw Amsterdam. We booked through a big box store, and even though HAL reduced its rate many times before sailing date, but after final ...
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Sail Date November 2019


xquizitluddite avatar

xquizitluddite

3 Reviews Written

5 Helpful Votes

Deterioration of Amenities

Surcharges There are now four specialty restaurants in addition to the specialties within the Pinnacle (e.g. Rudy’s Sel de Mer) There is an additional charge for steak, lobster, cappuccino, and Tazo Tea. ...
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Sail Date November 2019


Acedublb avatar

Acedublb

2 Reviews Written

1 Helpful Vote

Almost Excellent but Entertainment Was Disappointing

My wife and I (71) booked this Caribbean cruise this past June while travelling on a 14 day Holland America Westerdam cruise from Seattle to Alaska. We always book a Interior Cabin. Embarkation at Port ...
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Sail Date November 2019


theanyr avatar

theanyr

1 Review Written

3 Helpful Votes

Couldn’t believe it

I have never experienced a more boring cruise than this one. The same selected songs got replayed over and over and over until my head hurt. Some crew members seemed like they didn’t really want to be there, some ...
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Sail Date November 2019


fan1965 avatar

fan1965

10 Reviews Written

56 Helpful Votes

Pleasant ship and crew, main stage shows lacking

We choose this cruise to get our first taste of HAL, which line has longer cruises in which we have an interest. The result was mixed. Many wonderful extras in service, lovely promendade deck with relaxing deck ...
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Sail Date November 2019


Nieuw Amsterdam Ratings

CategoryEditorMember
Cabins4.54.3
Dining4.04.1
Entertainment4.53.5
Public Rooms4.54.3
Fitness Recreation4.03.8
Family4.03.2
Enrichment4.03.5
Service4.54.4
Value For Money4.03.9
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