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Holland America Line Nieuw Amsterdam Cruise Reviews

4.5 / 5.0
927 reviews
Our balcony.
Photo Credit: junkmgpf
Our balcony cabin
Photo Credit: junkmgpf
Photo Credit: Charliebooks
Photo Credit: Dmtm5692
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3.9
Average
927 reviews
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Featured Review
Anniversary Cruise and Birthday Celebration on HAL - very disappointing experience.
"Although the ship was not traveling in full capacity, HAL managed to assigned all veranda cabins on our floor right next to each other.Throughout our 7 day cruise, we had a neighbor to our right dragging their patio furniture during late evening [they were drinking on the veranda until late at night] and the neighbor to our left got up very early in the morning, talked loudly, competing with their high level TV volume control...."Read More
Watmadja avatar

Watmadja

10+ Cruises

Age 60s

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1-10 of 927 Holland America Line Nieuw Amsterdam Cruise Reviews


Disappointment in Holland America

Review for a Alaska Cruise on Nieuw Amsterdam

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Wingwalker
10+ Cruises • Age 80s

The thing that made Holland stand out from other Cruise lines and was a tradition is now gone. On every Holland ship you could count on there would be a Priest. But now you are like any other cruise line a real disappointment. Embarkation was a slow painful process it seems that Vancouver is becoming harder and harder to board. The ship was fine and the personnel were pleasant and ...
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Sail Date: May 2023

Cabin Type: Deluxe Verandah Suite

Traveled with disabled person


Never again Hal

Review for a Alaska Cruise on Nieuw Amsterdam

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itrstno1
First Time Cruiser • Age 60s

To be honest this was our first cruise. We chose hal because of its past reputation with Alaska cruises. Let me say right away, Alaska and Glacier Bay were outstanding. if you ever get a chance to visit Glacier Bay you must do it. It rates up there with Banff. However use another cruise line. Embarkation took three hours plus, thousands of folks stuck in one building being shuffled around like ...
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Sail Date: April 2023

Cabin Type: Penthouse Verandah Suite


Alaska was stunning Skagway was one of our favourite stops

Review for a Alaska Cruise on Nieuw Amsterdam

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Shurm
2-5 Cruises • Age 50s

We will not be cruising with Holland America again and most defiantly not from Vancouver 5 hours it took of queuing and being herded around to being ushered to find our own cabins with the key in the door no explanations or greetings cabin was ok just what we had booked. Ques every time time we wanted to get to customer services as soo many people complaining , the lifts were dirty clearly not ...
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Sail Date: April 2023


Surprising changes

Review for a Panama Canal & Central America Cruise on Nieuw Amsterdam

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junkmgpf
10+ Cruises • Age 70s

We had never been on a Panama Canal cruise even after having sailed on more than 50 cruises. Our cabin was a balcony and was very nice. This cabin was smaller than some we have enjoyed but was still fine. The fact it had a tub/shower was nice. The beds were comfortable with very nice pillows. The fact there was no turndown service was disappointing. This is the first time we have encountered this, ...
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Sail Date: April 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Dirty and Excuses

Review for a Caribbean - Western Cruise on Nieuw Amsterdam

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mfg63
2-5 Cruises • Age 60s

I am incredibly disappointed with HAL. I have traveled multiple times with this line and was always delighted. That is not the case with my recent sailing on the Nieuw Amsterdam. Cleanliness was not a priority. In my cabin room, debris, old contacts, and gooey stuff were left in the trashcan, the bathroom floor wasn't clean, and neither was the area around the sink. The countertops in the ...
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Sail Date: April 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom

Traveled with disabled person


Some low points among some bright spots…

Review for a Caribbean - Western Cruise on Nieuw Amsterdam

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Charliebooks
2-5 Cruises • Age 40s

Stateroom 61** on April 2 sailing. Chose this cruise for its itinerary. The good: -Room steward for our Stateroom 61** (Yurid?) was outstanding. -Tamarind restaurant - Bonita and Ing Ing were five star servers -Butler who was assigned to us for Half Moon Cay - Alvin - was outstanding -Deck 11/explorer lounge is a beautifully kept place. -Timely room service every morning ...
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Sail Date: April 2023

Cabin Type: Superior Verandah Suite

Traveled with children


Holland America Nieuw Amsterdam Eastern Caribbean

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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kflietst
2-5 Cruises • Age 60s

We selected this cruise because of the ports offered and the price point. We enjoyed our excursion on Grand Turk which involved a tour of the island, lunch and conch fritter making as well as a stop at Governor's Beach with chairs and umbrellas included as well. It was almost like being on a private beach! Our St.Thomas Tour was lackluster at best. Maegan's Beach was CROWDED and you had to rent ...
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Sail Date: March 2023


Just cruised on HAL NEIUW AMSTERDAM

Review for a Caribbean - Eastern Cruise on Nieuw Amsterdam

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Dmtm5692
6-10 Cruises • Age 50s

Awful! We had so many issues too numerous to name on this ship. We have said on 7 cruises and this was by far the worst. Seaview pool is not adults only. kids were there. Drink package...we had a hard time getting refills. Only until 10 at night, after that only after 6am. Ridiculous service at the bar areas. no hair dryer in the balcony cabins. had to ask for 1, took 2 days to get one. Dated ...
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Sail Date: March 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


March Madness Cruise 3/12 thru 3/19 Southern Caribbean Bahamas Curacao Aruba

Review for a Caribbean - Southern Cruise on Nieuw Amsterdam

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mole1sk
10+ Cruises • Age 50s

We normally cruise in Jan or Feb but this date, cruise and itinerary worked for us. The ship was sailing close to 100% full. Lots of people and small kids on spring break. Youngest crowd I can ever remember for Holland America ship. Probably just the timing with spring break, it didn't effect our cruise in anyway just caught us by surprise. The ship is showing it's age but has been kept up pretty ...
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Sail Date: March 2023

Cabin Type: Deluxe Verandah Suite


WOW - We had a great time

Review for a Caribbean - Southern Cruise on Nieuw Amsterdam

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OhioDogLover
10+ Cruises • Age 2020s

I cruised on the Niew Amsterdam a week or so ago with two friends. We had a great time. it had been about 21 years since I had cruised on the Zandaam over the New Years holiday. That cruise was fun. (In the interim, I had taken about 25 cruises or so on various lines.) One of my friends picked this one, and I was wondering what we would get on board. It was terrific. The precruise ...
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Sail Date: March 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


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