1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews

790 P&O Cruises Azura Cruise Reviews

This was our first ever cruise and I must say it was an experience of a lifetime and it won’t be our last. If you have never cruised before there were a number of things to consider before booking the cruise. Type of Cruise The biggest ... Read More
This was our first ever cruise and I must say it was an experience of a lifetime and it won’t be our last. If you have never cruised before there were a number of things to consider before booking the cruise. Type of Cruise The biggest decision you must make is to determine the type of cruise you want. This 15 night “Caribbean Isles – Southampton to Barbados” cruise involved 9 days at sea and 6 days visiting 6 Caribbean islands. If you would prefer more than a few hours on the beach or maybe an overnight stay on an island this trip is not for you. Daily, when docked, you exited the ship at 8 - 9am but had to return by 4.30 – 5.30 pm as the Azura sailed by 6.00pm at the latest. Rough Weather Another point to bear in mind is that sailing from Southampton, even in this huge 150,000 ton ship still meant the risk of stormy weather and at times a heaving ship. I passed on one evening meal on day 2 and my wife felt poorly until Day 4. During this time the ability to walk on deck is limited. The Azura has a promenade deck on deck 7 but hasn’t any deck that allows you to walk completely around the ship. Sun and heat Sunbathing was not an option until Day 6 and our departure from the Azores so if sunbathing is you “raison d’etre” then be aware of this limiting factor. Booking We booked the cruise only 3 weeks before departure. We were reeled in by the good value on offer but by booking late we could not chose our deck or cabin, we gained no onboard spending credit and lost the ability to chose where we ate each night, an option called “Freedom Dining”. Medical P&O site gives little guidance but recommends you visit the UK Government website dealing with foreign countries & their specific diseases. I rang P&O customer services are they said there was no mandatory requirement to protect yourself for this cruise. I decided to get jabs for protection against Hepatitis A, Tetanus and Typhoid and as these can last up to 15 years or so if they are not of use on this cruise I will find them useful for future travels. What to bring A shower cap, toothbrushes & toothpaste and a corkscrew bottle opener are recommended. P&O unusually for cruise lines allows passengers to bring drink onboard from the islands the ship visits but few shops sell corkscrew bottle openers. Flip flops, sun hats & glasses and swimming trunks are a good idea but like sun tan lotion, after sun, antiseptic creams and most other things, are available at normal prices on board. Cabins We booked a cabin with an outside window and were delighted with the allocated cabin, a mid-ship cabin P248 on Deck 7. I’d like to thank our hard working and very friendly cabin steward Michael who cleaned twice a day and delivered fresh crisp towels, the ships Horizon newsletter and chocolates nightly. In hindsight I’d probably pay the extra for a balcony next time but several of those travelers with balconies claimed not to use them much. Laundry is self-service and there was a room on Deck 7 with a washer, a drier, iron and ironing board. Powder tablets are sold in a shop on board for 60p. A payable laundry service is also available. Meals Breakfast & daytime eating Food is available 24 x 7 at self service restaurants on deck 15 where it alternates from the Venezia to the Verona and back, as they close, clean, re-stock and reopen them. The Peninsula Restaurant provides a waiter served, open seated, breakfast, lunch and afternoon tea if that’s what you’d prefer. Open seated means that as you enter they staff check if you are prepared to share a table and just sit you with the people around you in the queue. The Aqua Bar & Pizzaria provides snacks, pizzas, chips etc by the pool on Deck 15, all at no extra cost. Evening Meals – the Peninsula Restaurant We were delighted with the food and service we received in the Peninsula restaurant, where we sat on a table for two. Yes, we missed the banter the travelers enjoyed with each other on the eight seat tables but on the plus side it allowed us to focus on the food which nightly was varied and of the highest quality. The food was beautifully presented and served piping hot and within minutes of ordering. We had a great relationship with our waiters Welber & Alvin, not to mention our wine waiter Lester who made us feel rather like a “lord and lady” rather a “Mr and Mrs”. I compared the eating experience, to our family, on our return as similar to sitting down to the office Christmas evening dinner for 15 nights on the trot. We were allocated a second sitting slot by P&O but the Peninsula’s Manager managed to amend that to a first sitting by Day 3. It’s a numbers game for the restaurant management as people allocated sitting seek to switch times in both directions. On this occasion they were able to facilitate us. The first sitting was 6.30pm while the second is 8.30pm most nights. The only extra charge for the evening meal was the wine which we drank nightly and cost between £15 -20 per bottle and came chilled. If, as many nights we didn’t finish the bottle it was kept for us to enjoy the next night. I’m no expert but I thoroughly enjoyed Chilean white Chardonnay Reserva, Vina Mar, Casablanca Valley (£15.95) and it become our wine of choice for most of the cruise. We saw no need to use the two restaurants where you had to reserve a meal and pay extra to visit. “17” costs an extra £28 per person and Sindhu costs £15 extra per person. The standard and quality of the food in the Peninsula was fine for us. Black Tie Dinner Events The cruise involved four Black Tie dining evenings which all took place before we reached the Caribbean and are optional though most passengers partake. We found it fun to get dressed up and P&O uses the event as an opportunity to sell photographs. Throughout the Atrium and the restaurant’s the ships photographers seek to capture that magic moment when you both look at your best. One can view the picture at £11.80 as a snap that on its return to land will rarely see daylight or you can view it as a cheap way to get a portrait shot of both of you “glammed up and looking hot”. We bought two pictures over the course of the trip but I’d guess the photography team took as many as 30 snaps. If they halved the price I’m sure they’d sell many more pictures. God knows they must shred 95% of all pictures taken at the end of the cruise. Also why not supply a soft copy with/ instead of the hard copy? It’s of no further use to P&O once the cruise is over but people would probably show it to their family & friends on Facebook which might provoke more interest in P&O cruises. Throughout the cruise we had Sailaway parties as we left each port and a Caribbean night in the restaurant when even the waiters went Caribbean. At Antigua we left port, in the gathering darkness, with a US ship alongside and the “Best of British” sailaway party saw the upper deck festooned with Union Jack bunting, hundreds of passengers waving Union Jack flags and singing songs from Ireland, England Scotland and Wales. It was similar to the atmosphere and scenes captured on the “Last night of the Proms”. Quite what the bemused Americans made of it was anyone’s guess but we were partying away and singing loudly until the island and its US boat became a distant glint on the skyline. On Board Activities We found the days at sea just perfect for us. Our routine was to rise by 7.00 am, have a hearty breakfast and join at 8.00 am a group of fellow passengers for a one mile walk round the ship which took about 20 minutes. We then took coffee & a croissant in the Peninsula restaurant where we chatted away to fellow passengers, all more experienced cruisers than us, before enjoying a bit of sunbathing. By 12 noon you could have found us gathered in the Planet Bar on deck 18 where an Azura choir (circa 50 passengers) was formed on Day 1 and rehearsed an hour a day until performing in the ships atrium on Day 8. The Azura Choir I must pay special tribute to Ms Emma Alexander, Assistant Entertainments Manager who along with Robert, the Azura pianist made our cruise experience entirely special by investing their immense talents in the voices of this bunch of knackered older singers. Emma chose and led us through 12 songs that ranged from touchingly sentimental to stridently regimental, from loud to soft, from solo to four part harmony. Standing on heaving decks and tilting furniture Emma displayed incredible control and brilliant communication skills and really took the choir to tackle arrangements we had no right to attempt. I believe she is moving onto the new liner Brittania in 2015 and will be Azura’s loss. Other Activities Similarly the ships entertainment team organized an Azura’s Got Talent competition which involved rehearsals and a show as well as an Azura’s Strictly Ballroom competition, firmly based on the BBC format. Both led to passengers getting a chance to perform on the Playhouse stage and watched by an audience of several hundred who applauded warmly their efforts. Still more daily activities were football, golf and basketball on Deck 19, line dancing, ballroom dancing, card sessions, art classes, lectures on the islands yet to visit and of course work outs in the gym or spa sessions in the Oasis Club. The casino & one armed bandits in Brodies provided alternative options for people with different interests. The library on Deck 6 also provided WIFI at a price and a table in that area offered free books left by other passengers. A book & magazine shop on deck 6 provided fresh reading material and the ship publishes a daily UK/ World newspaper which you could collect for free from that area. The Playhouse theatre, the Malabar and the Manhattan on Deck 7 all hosted daytime sales sessions that P&O portrayed as educational sessions. For example a 10.00 am session on “Arthritis & Back Pain Solutions” in the Malabar bar is actually an opportunity for the Oasis Spa Acupuncture therapist to sell her skills to passengers. Similarly the information sessions on the various islands are hosted by the Sales Team members who seek to inform / sell you the P&O trips available and press home the fear of missing out as trips may be fully booked when we reach the island in question. However there were events of a purely informative nature with interviews with the ship’s captain and other staff along with “behind the scene” visits to the kitchens or staff-only areas of the ship. Sunday Service On both Sundays the ship’s Polish captain led the Church Service which was held in the Playhouse Theatre. A broadly Christian affair it was a mixture of readings and hymns and was particularly moving on the Sunday before Poppy Day when we reflected on our good fortune to be alive when sailing the seas was for pleasure and not for country. We finished each service with the first verse of “God Save the Queen” which reminded both of us of the British’ness of the P&O line and actually added to our enjoyment of the experience as we are from Ireland. The on board shops had rolling sales events focusing on watches & jewelry one day, clothes the next, alcohol and cigarettes another day and so on. The ship has an art gallery and art to sell at prices from a few hundred pounds to several thousands and they ran a few seminars on aspects of art for those interested. Evening Entertainment The Evening Entertainment was varied and each night multiple activities were on offer. Jazz in the Planet Bar and the Glass House, West End style shows with the excellent Headliners, Comedians, ventriloquists, impersonators in the Playhouse, singers in the Malabar Bar, movies up on the large outdoor TV screen on Deck 15 & 16, Ballroom dancing most nights in the Atrium and more we never got to! We found several performances in the Playhouse of visiting performers got filled quickly so we tended to arrive 20 minutes before the show to get seats. You cannot reserve seats. It’s all a first come first served basis. Newspaper Each night a Horizon daily activities ships newspaper was slipped under your cabin door which detailed the numerous activities going on the next day. It was more than sad not to receive it on our next to last day as it signaled P&O’s lack of interest in us as passengers even though we remained such for another 14 hours. P&O Trips The P&O Trips Ashore which we took were a major disappointment in two of the three occasions. Pass to Fairview House, St Kitts - £19 each. The driver was excellent and told us about the buildings we passed on the 15 minute drive and the house upon arrival was a restored plantation owner’s house. The guide spoke for about 10 minutes in the reception room and left us all to wander for the next 3 hours. Truthfully we looked forward to the tropical gardens but there just wasn’t that much to see. Some exhibits detailed on a sign the full latin name of a plant or shrub but behind the sign only a stump stood! The sugar cane example was dead. The whole garden took about 10 minutes to walk around. Perhaps the time of year might have meant less was in flower but there wasn’t much of a garden anyway. My own was bigger! Waterfall & Gardens St Lucia £45 each was an even bigger disappointment. We travelled in a packed coach with tiny seats and a struggling air conditioning unit for over an hour and a half around hairpin bends and up and down hill and dale to reach a very ordinary waterfall. The fall of 30 feet is far from spectacular and the appearance of concrete and chicken wire as part of the waterfall made it almost un-photographic. The pool it fell into was tiny and tricked away into a stream heading off to the right. Hundreds of other tourists streamed in and out as we struggled to understand why we had been taken to this location. A few donned swimwear and stood in the small pool while the water fell on their heads & shoulders. It was a massive disappointment. However the “Garden” was equally unimpressive when we got to it. Owned by the restaurant owner we were about to visit it consisted of a path past some thoughtful religious quotations which weaved its way down and up a small incline and contained some wooden structures and a pond with fish in it. Less than a minute away was the restaurant and its owner who provided what has to be the smallest and meanest subsistence I have ever received on any tour. The small plastic plate was no more than the size of a saucer and its contents were 4 in number and paltry in content. One chicken wing each was part of it. The drink was a very watered down juice of some sort. He invited us to buy beers and drinks but I don’t believe he got any takers. There were only one photo stop where we could exit the coach just to take pictures and the other photo opportunities were only accessible if you sat on the right side of the coach. Taken in its entirety the £90 paid for a bone rattling 3 hour journey to/from a non-site and be fed morsels of food was a complete rip off of £90. No sales staff appeared at the sales desks that night that I could find and probably just as well. I completed my customer questionnaire and invited contact but have not had any to date. Coast to Coast Tour – Barbados £39 each proved to be a reasonably good tour in that it did what it said it would and took us across the island visiting the beaches (10 minute stop), a church (20 minutes) and a refreshment/ photo stop where at 10.30am we drank a rum cocktail. The driver was informative and good humored and we enjoyed the 4 hour outing. My Cruise DVD - £16.95 I purchased the DVD but would not advise others to do so as the DVD is largely a marketing tool for P&O including pre-recorded clips on the ship & the islands. The unavailability of the DVD until the second last night of the cruise is a mystery as so little of the actual cruise is included in the end product. Very little of our actual cruise features in the DVD. There are some video clips from the Sailaway parties but largely of the back of people’s heads. The captain’s speech is given prominence with again the back of people’s heads. The excellent stage shows are shown without actual audio but a homogenous general overriding music track. The Azura Choir’s performance of 40 minutes is brutally edited down to 8 minutes and leaves out all the four part harmony and several decent performances.It also excludes the thanks given on camera by the choir to Emma and Robert. This is despite me being told by the Photography Team on their desk that it would all be included but as an extra on the DVD. Not so. Flight home from Barbados We were coached from the Azura on Saturday at 12.30 to the airport and flew to Manchester on a Thomas Cook A330. The plane sat three rows of three passengers across the main body of the craft. The width of the seats was extremely narrow forcing passengers to crush together. The flight was 8 hours long. No headphones were provided as, apparently the Manchester to Barbados customers had taken the headsets with them. We’d paid for two allocated seats in a two seat section when we booked the cruise as my wife has severe back problems and would need to walk about but Thomas Cook changed the plane type so we were trapped by a third person who fell asleep snoring loudly and restricted us to our seats. In summary we had a fantastic holiday and were sad to be going home. There were opportunities for P&O to make it a perfect holiday but though they fell short I’d give them another chance.   Read Less
Sail Date October 2014
NIce ship, though odd design, with no big atrium like RC ones have. However, one big plus is the reasonable bar prices, unlike RC who are a total rip-off. Also a sensible automatic gratuity policy. Nightly entertainment pretty dire I was ... Read More
NIce ship, though odd design, with no big atrium like RC ones have. However, one big plus is the reasonable bar prices, unlike RC who are a total rip-off. Also a sensible automatic gratuity policy. Nightly entertainment pretty dire I was informed- didn't go to it myself. Food fine, though it escapes me, why, when going to somewhere hot, they STILL expect blokes to dress like penguins for 4 nights of the cruise. Outmoded IMHO. I didn't take part, which consigns one to the Venezia/Verona Cafe for the evening. Why have a prom deck that doesn't go all round the ship? Sadly, many passengers were made up of men in their 60's who think they can look cool and younger by shaving their heads and having tattoos. Likewise their women folk, who didn't tend to shave their heads but still had the obligatory tattoo. They were the same people who liked to roast in the sun on the loungers they insisted on reserving with towels from the early morning, so they tended to look like lobsters later on. Clearly the entertainment was geared to them: only problem was that some days one was driven from the upper decks, as there was loudly playing "music" with a booming base, by one pool and loudly playing football on the big screen by the other. Excursions the usual rip off- take my advice and don't book ANY- just find a taxi driver or hire a car when you get to an island. IT works well and is much cheaper.   Read Less
Sail Date March 2014
We have just returned from a 2 week cruise around the Eastern Caribbean on the Azura. This was our second cruise on the P&O Azura, the previous one taken 2 years ago at the same time of year and itinerary. Simply put,, P&O have ... Read More
We have just returned from a 2 week cruise around the Eastern Caribbean on the Azura. This was our second cruise on the P&O Azura, the previous one taken 2 years ago at the same time of year and itinerary. Simply put,, P&O have definitely reduced the overall quality, and entered into a cost-cutting exercise. The quality of the food has reduced, along with the attitude of a number of crew. (Excluding the cabin cleaners and dining room staff) There is constant pressure to take up offers, especially in the SPA. I met a number of fellow passengers whom were disgusted with the pressure they were under, whilst taking up their first treatment, to book further treatments whilst on board. The 'island' itinerary has been designed to take the shortest route possible over a 2 week period, resulting in approximately a 50% reduction in nautical miles travelled compared to 2 years ago. A huge saving in fuel costs ! You now pay for drinks and refreshments on the plane journeys, something that was included 2 years ago. It is also quite frustrating once on board fhe ship, to be told by a significant number of passengers, they paid up to 50% less for the same holiday, yet booked just one month ago. (Compared to 18mths in my case) I never write reviews, this is my first one ever, but there have been significant changes made by this company, to the package that used to offer, all of which are negative !   Read Less
Sail Date February 2014
Just returned from our 5th cruise in the Caribbean with P and O.  Lovely trip over aboard Thompsons Dreamliner from Manchester 8.50hrs going and 7hours 7 minutes returning, great leg room much quieter than most planes. Usual bumpy ride ... Read More
Just returned from our 5th cruise in the Caribbean with P and O.  Lovely trip over aboard Thompsons Dreamliner from Manchester 8.50hrs going and 7hours 7 minutes returning, great leg room much quieter than most planes. Usual bumpy ride to ship about 40minutes. Went on Getaway price and got balcony cabin on B deck midship quite acceptable paid more than some people but that,s not unusual with P&O. The first sea day saw the sale of duty free together with an extra 15% discount they say that they are the best prices around. I am not convinced I saw cigarettes much cheaper in St Kitts and St Marten and also drink, in fact the Bombay Sapphire I bought for 14US dollars was £15 on ship. I was told by the ship that the cigarettes in ports were American and not as good although the wrappers looked identical to me and the drink certainly was the same label and volume. Its worth checking ashore if you know your fags and booze P&O do repeat the 15% offer again later in the cruise. Food ok , cabin ok staff helpful. The entertainment for us was lacking possibly as we have seen the same acts many times the best being Gareth Oliver whose shows were packed out and the resident female vocalist Jessica Loyd. There are signs of cost cutting especially in restaurants where one sometimes has to ask for things rather than them being volunteered. They tell me that there were some 100 children aboard so absent from school, but never caused us any problems although we are not pool people. Weather more cloudy than usual and more rain than usual but still plenty of warmth and sun. Read Less
Sail Date February 2014
We all love a great bargain and there are plenty to be had .... Just be aware that with cheap prices comes an unwelcome downward turn in cruising. Yes you are going to see the sunbed war ... Beer bellies to rival any you may have seen ... Read More
We all love a great bargain and there are plenty to be had .... Just be aware that with cheap prices comes an unwelcome downward turn in cruising. Yes you are going to see the sunbed war ... Beer bellies to rival any you may have seen elsewhere ... Bad manners ... Poor service by disinterested staff ... Standing room only in what has become the 'concert room' ... Fellow diners unable to hold a normal conversation .... Some just plain ignorant and nasty. Getting the drift .... So would we do it again ..... One should never say never .... Go with the intention of spending more once onboard to use the speciality dining options and the Retreat ... We ate in the allocated restaurant twice in seventeen nights. School dinners crossed with Butlins just about sums it up. Room service food of a better standard. Don't even think about the buffet at peak times unless you have sharp elbows. I walked round with my tray for 10 minutes then gave up .... put down my now cold lunch and walked away. I suppose this was always inevitable once the war of the massive cruise ships started ... They have to fill the cabins and attract passengers. Dropping prices means dropping standards and will ultimately alienate all but the hardy bargain hunters. We are going to see the equivalent of Butlins for the masses ..... And don't forget a lot of people had some very good holidays there and happy memories. It just isn't for me at my time of life. I might seriously consider stopping at home ..... Then again ..... Where's this weeks offers!   Read Less
Sail Date October 2013
We have just returned from a 17 night cruise to the Med. Overall the holiday was great. Service in the restaurants and bars was excellent and our waiters (Poly and Richard), wine waiter(Giovanni), cabin steward(Samsy),Head Waiter(Govan) ... Read More
We have just returned from a 17 night cruise to the Med. Overall the holiday was great. Service in the restaurants and bars was excellent and our waiters (Poly and Richard), wine waiter(Giovanni), cabin steward(Samsy),Head Waiter(Govan) and Restaurant Manager (Kevin) et al could not have been more helpful, professional and efficient. The Food was excellent at every single sitting whether this was morning, lunch or afternoon. The staff overall were friendly and conversational without being intrusive. Similarly the Entertainments Director (Neil) and his team could not have been more enthusiastic, friendly and my family and all thoroughly enjoyed the 'sail away' parties and the overall entertainment provided. We also attended a number of the shows in the Playhouse Theatre; Gareth Oliver - Ventriloquist had us rolling with laughter, Clem Curtis - singer, got the audience dancing and clapping etc. We also went to two performances by Peter Cutler - singer/entertainer, which were both excellent. Mixture of 'swing music' and Michael Buble interspersed with amusing stories which had the audience laughing. The finale' was a performance of'Bring him home' from Les Miserables which was excellent. Overall for all of the above a 10/10. Now for the bad news. Our Cabin E103 was situated right and the front of the bow and adjacent to the 'crew area' where members of the crew held parties most nights until the early hours of the morning.This resulted in noise into our cabin disturbing our childrens sleep. We complained on numerous occasions (several times after midnight)and the Hotel/Reception staff (Jozen and Prakash)treated us with a level of disdain which was beyond belief. Comments from them such as ' well the crew need to relax' did not go down well ! They made no firm effort to rectify the issue and stated that this was a matter to be taken up with their Head office when we returned home (which we are now doing). We managed to film the noise so have evidence to illustrate the problem. Furthermore we met several other passengers in adjoining cabins who had similarly complained but as with us were told the situation was a 'one off' and no one else had complained ! In summary, great ship, great helpful staff(in the main), great entertainment and food. However the holiday was tainted by the poor behaviour of the Senior Hotel staff. Read Less
Sail Date July 2013
I should make it clear that embarkation from Southampton couldn't be easier, and for us very convenient. It was a quick well organised start and finish to the cruise. We have cruised on AZURA before, to the Baltic, a wonderful trip ... Read More
I should make it clear that embarkation from Southampton couldn't be easier, and for us very convenient. It was a quick well organised start and finish to the cruise. We have cruised on AZURA before, to the Baltic, a wonderful trip altogether. We decided to go to the Mediterranean this time, and found a different type of passenger, with different standards. The disabled appeared to be well catered for, and I think it is an attractive option for them. We were surprised to find a number of families with young children, who took over the pools, and if you sat nearby you would hear little voices repeatedly shouting 'Watch me mum' , Watch me dad'.- not a quiet place to be. If you have active young children on aboard, you certainly have to remain alert, as the child height climbing frame type siderails will allow unprotected access to the sea - from a great height. The weather was pleasant, but not always warm enough to sit outside, and some of the best views are from the various buffet restaurants. However to get a table for a meal in this position was quite difficult (we didn't manage it in two weeks). These table are occupied very early, mainly by people from inside cabins. They then tended to occupy them for most of the day. There is the inevitable push around the buffet servery area, as the number of passengers and there food trays cannot comfortably manoeuvre the aisles between the food selection. This is not that there are two many people, rather that the walking areas are to narrow. The superior balcony cabin allocated to us was excellent, comfortable, with ample storage. We did find the choice of programmes on the interactive cabin TV very poor. Many of the films were very old, and the old TV programmes were boring. The film showing in other venues was excellent, as were the productions by the 'Headliners'. These were the same as when we travelled on Azura a year ago, so there was little new to excite us. The food on board was very good in all locations, with a variety that should suit most tastes, drinks were not overpriced, beer at pub prices, and wine somewhere between pub and restaurant prices. The staff throughout were polite and helpful, although this time we found a very high percentage of male staff. This is the first cruise I have been on where the Captain took such an active role. Good clear information from the bridge, but also he could be found in various parts of the ship checking on staff and the quality of products and services. We undertook several shore excursions, dictated by the distance the ship was from the attraction we wanted to see. We felt these were a bit overpriced, but nonetheless we thoroughly enjoyed them. At other locations we used shuttle buses, or made our own arrangements. We would certainly consider travelling with P&O again, but we have done the Meditteranean, so will look further afield. Read Less
Sail Date April 2013
Got on aboard the Azura,was amazed how big the ship was,clean and tidy,the room was suffifient,next time would have a balcony.The staff were absolutly brilliant,so hard working,some people took them for granted!Always had a smile on their ... Read More
Got on aboard the Azura,was amazed how big the ship was,clean and tidy,the room was suffifient,next time would have a balcony.The staff were absolutly brilliant,so hard working,some people took them for granted!Always had a smile on their faces,nothing too much trouble,esp in the dining areas,we had our two regular waiters.The food was excellent,so much choice and you can have as much as you want,the chefs work really hard behind the scenes. The entertainment was really good too,esp The Healiners,they work really hard and do 3 shows a night,Fudge and TJ had voices that you would expect to see in a west end show,!,we went to the 8.30 showing and found you had to queue to get a good seat! And some people just pushed in front of you! And had their regular seats! No manners at all!Jane curry was a singer and was really good,and Ricky K was very funny also,didnt think much to the rest of the live entertainment,esp the comedian!Now for the people on the ship! Very miserable,no manners,rude,arrogant,stern faced,if some forced a smile,they would crack their faces!,and considering the majority of the passengers were in their lates 70s they still manged to run and get seats for the next shows! Pathetic!The ship seems to cater more for the entertainment of older people,what about people between 40- 65?We spent 5 days at sea,and think it was far too long,would have liked to stop off at more ports.The excursions could have been longer also. Read Less
Sail Date March 2011
This is our second cruise with P&O and both times were enjoyable so we can't recommend this company enough. The ship was spotlessly clean, the menu varied in all restaurants and the staff always had a smile no matter what time ... Read More
This is our second cruise with P&O and both times were enjoyable so we can't recommend this company enough. The ship was spotlessly clean, the menu varied in all restaurants and the staff always had a smile no matter what time of day.We preferred the Freedom dining option, we did use the formal restaurant on formal nights but also ate at the self service buffet and the Italian restaurant, all being equally good in their own right. The entertainment team worked relentlessly and whipped up a fantastic atmosphere for the 'sail away parties'. The ports of call were all different, we didn't use the on board excursion facility but managed to visit many places independently, taxis are readily available at each port, but don't forget to haggle the price! We will be booking with P&O again as we find them to be excellent value, good quality ships and very pleasant staff. Well done P&O you certainly had four satisfied customers in our party! Read Less
Sail Date January 2011
OK - I was a travel agent for 20 years, so maybe myview is slanted from an ex-pros point of view, but I retired 5 years ago and now consider myself a normal traveller (some would say 'rather than an abnormal one !) The advantage I ... Read More
OK - I was a travel agent for 20 years, so maybe myview is slanted from an ex-pros point of view, but I retired 5 years ago and now consider myself a normal traveller (some would say 'rather than an abnormal one !) The advantage I have is that 1. I am reasonably well travelled 2. I have inspected and travelled on a fair few cruise ships in my time. Chose Azura because of the date (suited us) the price ( more than suited us) and the balcony ( might not worry if I was cruising the Baltic in the deep mid-winter, but in the Caribbean it's a must. Forget the picky moaners - Azura is a gem ! Flights (Manchester) left on time, comfy seats, free drinks (courtesy of P&O) and arrived 45 minutes early !! Arrival - straight off the aircraft onto buses (no customs/immigration) Bliss. 40 minutes to ship. Check in - longish queus, went down quickly - onto the ship in 20 minutes. Cabin - lovely - balcony cabin B deck. Everything you need + of course that (very) important balcony. Food - First sitting Peninsular restaurant. Gorgeous seeting great service, marvellous grub. Whoever said they were small portions must have been on a different ship!. Sindhu - stunning / 17 - the best meal I've had in my life ! Tried the buffet for lunch one day and it was fine but scampered back to the Peninsular for breakfast,lunch and dinner after that. Entertainment - Everyone tells you that the 'Headliners' show is great and they are right - don't miss a single show. Tips - Miss a day on shore and pay £12 for a day in the retreat (shore days) It's millionaire land. If you want to sunbathe on deck go to the back (terrace pool) it's quieter. Buy a bottle (or two) of your tipple at the duty free on your first visit ashore, plus a feww mixers ( P&O allow it on board now) and enjoy it in your cabin (or balcony) - bliss. If you are worried about reports of the ship by the moaners - forget it - you'll have a great cruise - we did ! Read Less
Sail Date January 2011
We've just returned from Christmas and New Year on Azura. It was wonderful. A lovely ship with lots of alternative dining options at VERY reasonable prices, although lots of people complained that all food wasn't free. The Glass ... Read More
We've just returned from Christmas and New Year on Azura. It was wonderful. A lovely ship with lots of alternative dining options at VERY reasonable prices, although lots of people complained that all food wasn't free. The Glass House and Sindhu were fabulous and well worth the extra money. The Headliners Theatre Group were definitely the best we've ever seen on board ship and the fact that they did a 7.15.pm show meant we didn't have to rush to get to see a show after dinner. Lots of sunbeds were available and we always managed to find a quiet spot to relax in the sun. After a few days of going to the restaurant for breakfast we decided to give it a miss as we were fed up listening to other passengers complaining about the most trivial things!! After that we got a couple of Costa coffees 'to go' and took them back to our cabin. Amuch more pleasant start to the day. Can't wait to get back on board Read Less
Sail Date December 2010
Well we tried P&O about 4 years ago - Oceana - not inpressed. Having booked a family suite on RCs Indepence of the seas for the end of the year, we were at a loose end , so we decided to book a cruise from Southampton it inculded ... Read More
Well we tried P&O about 4 years ago - Oceana - not inpressed. Having booked a family suite on RCs Indepence of the seas for the end of the year, we were at a loose end , so we decided to book a cruise from Southampton it inculded Ireland, France and Spain. Our hope was that it would be better than Oceana. saddly not. For five days we had sewerage coming out of the WC in our cabin . We complained to the desk - they came to the cabin 4 times said they had fixed it. Not so - we had to eventually go to purser's desk and cause a major fuss asking to speak to the executive purser - told he was in a meeting until 5pm - the time was then 12pm . well we went to a bar and dicovered him there. When we spoke to him he was totally unhelpful - just denied every think 'No probs on the ship' . When we told him we had met others with the same prob (giving him their cabin number-names) he ran away saying he would get back to us - he did not. Later in the evening a purser found us saying they would try and sort it. It took another 3 days. we asked for compensation we got £330 which in no way really compensated us, having previously asked for them to fly us home.As people who do cruises a lot we always try the specialty restaurants well the Indian was not as good as a sainsburys take away box. 17 is ok but expensive compared to restaurnts on other ships. Our conclusions are that the ship is undermanned, the public areas far too small. The ships ok if you should want Butlins on sea. As for the so-called Executive purser - he is unhelpful , will admit to nothing, blindly supports his staff and we hope we never have to the displeasure of meeting him again. We feel that this is a truthful account of our time on Azura and are very saddened to write this account having never done the like before Read Less
Sail Date May 2010
Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile, Hygiene not enforced at all surprising considering that they had noro virus a few weeks before. Entertainment team non ... Read More
Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile, Hygiene not enforced at all surprising considering that they had noro virus a few weeks before. Entertainment team non existent, buffet food appalling, dining room just satisfactory, poor service and no interaction, served as if we were in a fast food establishment. We had an issue with over charging so went to Customer relations to sort out, assistant started to deal with our problem then just answered the telephone whilst we were in the middle of a conversation when I pointed out that this was rude he replied that it was a medical emergency, but surely these calls should be taken in private, I don’t think it’s very professional as I heard all the details of the illness and their room number. Guest were cross between benefit street and Butlins, unfortunately P & O have lowered their prices so this has resulted in dropped standards in all areas. If you like Benidorm then this is for you, but personally I will rather spend more and go on Celebrity or Azamara. We found it quite amusing that our room steward hardly spoke to us at all for the entire cruise, but on disembarkation he was hovering around no doubt expecting a tip, which we would have gladly given if we had any form of service from him. Disembarkation an actual farce, we chose to take off our own luggage but they couldn’t even get the right deck number to exit some we’re saying deck 6 whilst our paperwork said deck 5! Wouldn’t rush to book another P & O cruise unless I was desperate for a cheap no frills get away. Read Less
Sail Date May 2019
it was our first 7 night cruise experience ... our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, ... Read More
it was our first 7 night cruise experience ... our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, the cabin was also clean, tidy and presentable. the Shamrock Tenors Irish group were a 1000* stars vote from me, they delivered an utterly INCREDIBLE and I mean INCREDIBLE set both in the Manhatten Bar {this is where I saw them perform} but I was also told they delivered the most amazing off the charts insane performance in the Playhouse Theatre {I was told by Passengers} Eric Landlard Afternoon Tea is a MUST DO in the Epicuran Restaurant trust me its incredible. the ONLY entertaintment worth seeing was .. 1: the Headliners Theatre Company & Stephen Mulhern with their magic show ''Astronishing'' and the Irish Group ''The Shamrock Tenors} {this is why I would only give these two entertainment acts 5* stars} NOW FOR MY BAD MOANING DO NOT and I repeat DO NOT order Room Service for lunch as its only Included in you're cruise packages for Breakfast and Evening Dinner IF you have 3 adults in a cabin and 1 of them doesn't drink alcohol don't worry as you people who drink alcohol can still have their alcohol drinks package and the person who doesn't drink can have an NONE alcoholic drinks package for the same cabin {despite P&O Cruises drinks package wording saying different - we were told that by a P&O rep who called today about feedback for our cruise} the hot food in the Freedom Dining Restaurants were NEVER EVER hot like they should be when cooked at temperature {it was either luke warm hot food or cold hot food} the Country Line Dancing / Salsa Dancing should NOT have been organised on the stairs of the Altrium Shopping Centre as it is a way too SMALL area and not everyone can take part as its way too tiny area the Rotterdam, Netherlands Excursion Tour was YAWN / DULL / BORING although I couldn't attend this tour due to suffering with an extreme bad headache which was making me ill, apparently I was told this again was just a normal high street chocolate shop / cafe tour with NO demostration as promised in the excursion summary The Ice Cream Parlour on board was difficult to find, once found it said on our Cabin Leaflet that The Ice Cream Parlour closes at 7pm I arrived there at 6:25pm to find it CLOSED but the rest of the Entertainment was Rubbish and not worth seeing the P&O Company seriously needs to take the ship Azura off its cruise list and OVER HAUL IT / modenise it as it needs a Cinema, it needs a Cookery School{like the Brittania}, it needs a LIVE LOUNGE etc they did more on board activities for SOLO travellers than families or adults travelling together and finally the WIFI is way over priced, you can't get WIFI in you're cabins and they need the CLOUD WIFI installed on all levels within their Azura ship rather than their own P&O Wifi which is utterly crap all over the ship Read Less
Sail Date April 2019
For warm Caribbean weather. Great staff on board, lovely passengers. Mediocre food. Dreadful cabin on deck 14 immediately under pool deck where noisy activities, night and day. No respite from silly sail away parties to late night revels. ... Read More
For warm Caribbean weather. Great staff on board, lovely passengers. Mediocre food. Dreadful cabin on deck 14 immediately under pool deck where noisy activities, night and day. No respite from silly sail away parties to late night revels. Crew banging heavy items around late night and very early morning. Very poor entertainment. All the music was geared up to a younger generation than the mainly retired or elderly cruisers.The Headliners group were enthusiastic and quite talented but the material was wrong, again, geared for a younger audience. The drinks are overpriced, as are the shore tours. Although the food was mainly acceptable it was only of moderate quality. The beef was always tough, as were the pork chops. The only decent meat was the ever popular lamb shank. The parts of call were not at very salubrious places. In the towns immediately in the docking area, it felt a bit unsafe to walk around. In summary, apart from the excellent crew and passengers, the cruise was a bit dreadful. Read Less
Sail Date January 2019
We were on the Azura for a month over Christmas and New Year 2018-19, in a deluxe balcony cabin. The furniture is now old and a bit tatty, told due for a refit in 2021. The other parts of the ship are holding up well, overall, the ship is ... Read More
We were on the Azura for a month over Christmas and New Year 2018-19, in a deluxe balcony cabin. The furniture is now old and a bit tatty, told due for a refit in 2021. The other parts of the ship are holding up well, overall, the ship is tidy and in good shape with some nice touches by way of decorations. The entertainment of an evening was fairly good, not outstanding but, better than the year previous on Britannia. However, for us after 21years of sailing on P&O UK with over 60 cruises under our belts, this will be our last cruise with them as their standards of service now, apart from the cabin steward, was pretty low grade. The food in the buffet of a lunchtime was both repetitive and cheapness all-around, with the same offerings everyday and the hot plates were of an extremely low grade cuts and poor quality. No doubt about it, even the bread offered was not fresh, indeed the rolls were clearly from what had been left over from the previous day from all of the other dining options of the previous evening. Not once at lunchtime was there sliced bread available to make a simple sandwich, you are forced in the buffet to eat a plate of food or a hot low grade meal. The excuses are, we offer on deck a pre made sandwich for you, they too were low grade and the same every day, no choice and no options. Of an evening, the food was a little better but not outstanding and not worth remembering, again well written menus with creative writing but the quality of the food was poor. Even the waiters did not know what some of the items describe actually were. If you are looking for a quality dining experience and have not been on P&O for a few years, you will be bitterly disappointed with what is being offered now. Everyone I spoke to, said they were disappointed with the food. Only a few of the cheapie last minute bookings who had never cruised previously, thought that the food was anything other than disappointing. They even stopped asking you for your opinion now after the cruise, we never received a questionnaire whether in paper form or via the internet. The ships officers are nowhere to be seen, only 1 bar Indian head waiter´s around the ship. The front desk were never welcoming, I guess because of the level of complaints. Never will we step foot on a P&O ship again, after this very bad and month long experience. It also seems that P&O UK have adopted the P&O Australia method of attracting drunken idiots, to drink beer and alcohol all-day, stopped the allowable bring your own spirits to your cabin onboard, now saying as all do, we will save your prized duty free purchases safely in our store room that you buy ashore until you disembark. It is evidently clear, by the number of people being ejected from this ship, that alcohol plays a large part in how the ships now operate and how they sell so much of the stuff from 10 am in the morning to 4 am in the morning. Remember if you want a quality cruise and not a booze cruise don´t choose P&O UK. Read Less
Sail Date December 2018
First and last cruise with P&O Azura.Sailed from Barbados on 15/12/2018 on 2 weeks Caribbean cruise at a total cost of nearly 5000£ for me and my girlfriend ,just to be very very disappointed with everything.The inside cabin we had ... Read More
First and last cruise with P&O Azura.Sailed from Barbados on 15/12/2018 on 2 weeks Caribbean cruise at a total cost of nearly 5000£ for me and my girlfriend ,just to be very very disappointed with everything.The inside cabin we had was a small ,dirty box with dirty carpet,dirty furniture, dirty little toilet .The cabin has not been cleaned properly in the 2 weeks we were on the ship.We caught a terrible chest infection during our stay which basically ruined our holiday,Christmas and my birthday(thanks P&O).The food in the buffet restaurant was absolutely rubbish,dirty plates and cutlery,rubbish coffee,we bought coffee from costa every day.We have skipped loads of meals during our stay.Staff on the ship ok but some of them don’t understand English unfortunately.We have bought 5 excursions,not cheap waiting a long time for old people to get on and of the catamaran or boat.Lunch included in the excursions where shocking,burgers and hotdogs disgusting ,paid extra to eat to eat a proper lunch.The excursion were ok at least we were away from Benidorm on the sea with all the characters on board.On the end of the cruise we have paid our bill but P&O put on top a preauthorisation of 800£ on my girlfriend card putting her account in overdrawn.We are never going to use this company again because they are overpriced,no standards absolutely disgusting,Azura ship should be scrapped. Read Less
Sail Date December 2018
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise

Easily compare prices from multiple sites with one click