1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews
Sail Date: March 2019
We used ‘Park on my Drive’ and saved about £100 in parking fees however taxi to the terminal got us there too early so we had a long tedious wait to be checked in. Food My wife’s dietary preferences meant that we had to eat ... Read More
We used ‘Park on my Drive’ and saved about £100 in parking fees however taxi to the terminal got us there too early so we had a long tedious wait to be checked in. Food My wife’s dietary preferences meant that we had to eat exclusively in the Buffet Restaurant Venezia, so that she could select food to suit her. There was too much emphasis on curries and Indian dishes, very little variety with few cooked vegetables and food not always as hot as it should have been. Venezia restaurant always crowded as only half the space open most of the time. Coffee machine not working for the whole of the cruise, fruit juice only available at breakfast and pineapple juice only available 3 mornings out of 12. The milk dispenser often not filled and you were expected to use UHT milk sachet instead, Drink P & O are new to the drinks package idea but do not have the price right. A drinks package for two for 12 days would be £960 when in fact our bar bill was under £100. You would need to be an alcoholic to get your money’s worth. Their soft drinks package would have been £480 compared to Norwegian on the Epic at £138. Service The cabin service was very good but in the restaurant there seemed to be a lack of willingness to help and when service was given it was very slow, when ordering drinks they often arrived halfway through the meal even when ordered right at the beginning. Tables not cleared as quickly as they should have been. Entertainment I understand that P & O have won an award for entertainment and goodness knows why. The entertainment was very poor with a few second rate comedians and singers and no shows. The standard was so low that the highlight of the week was the entertainments manager doing an Elvis impersonation. Cost We opted for the saver fare as opposed to the select fare and consequently were only allocated a cabin a week before we sailed and then treated as second class citizens in dining room allocation and having to pay on the “free” shuttle buses. An example of the shuttle bus cost in Lisbon was £4.00 per person per journey a total of £8 each way compared with a taxi cost one way of 6 Euros. The cost for the internet package was very high and so we did not use it. P & O should rethink this policy in this interconnected electronic age. Not a very good move to encourage future bookings on P & O. Ship The Azura started operation in 2010 and is now in desperate need of a refit. Certain areas such as the Malabar and deck 7 midships smelled of sewage all the time and one passenger reported black mould under the toilet seat which was not immediately rectified. The satellite TV was not working for most of the cruise. P & O’s standards have dropped considerably and are now below an acceptable level and do not compare well with rivals such as CMV. Shore Excursions We did two P & O excursions, one to La Palma for Whale watching. 3½ hours on a small boat in heavy seas and saw no whales nor dolphins, in fact not even a fish and no compensation for this. We also did Lisbon by land & river and this was very good with a tour of Lisbon by coach and then a very pleasant river cruise. We also did three excursions by Cruising Excursion The first at Madeira where we were left stranded on the top of a mountain and had to return to the ship by taxi. The second to Tenerife where we saw lots of rocks and volcanoes at the foot of Mount Tiede and the third to Lanzarote where we saw lots of rocks and volcanoes on a visit to Fire Mountain. All the excursions by both companies are vastly overpriced. Read Less
Sail Date: March 2019
Nice to enjoy warmer weather, although mixed sun and cloud. Surprised how many children were on board in term time. All were well behaved, but some of the Dads made nuisances of themselves, jumping and bombing into the swimming pools ... Read More
Nice to enjoy warmer weather, although mixed sun and cloud. Surprised how many children were on board in term time. All were well behaved, but some of the Dads made nuisances of themselves, jumping and bombing into the swimming pools and frightening toddlers. Lunchtime Buffet service rather limited. Shellfish never varied, shrimps in cocktail sauce and mussles every single day. Volume in the playhouse far too loud. I actually saw two people wearing noise cancelling headphones. Rather a lot of ‘we need to keep you entertained’. Activities and a great mant quizzes. Excellent Captain’s Welcome aboard evening.. a great pity that some passengers are rude enough to carry on conversations whilst the captain is speaking. Most people dressed appropriately in the evenings but some did not and no action was taken by the crew. As usual, the crew were friendly and hugely polite. A pity some passengers do not give the crew the same respect. Read Less
4 Helpful Votes
Sail Date: February 2019
The entertainment on the Azura was terrible and was not half of good from last time we went on in 2015. The breakfast in the buffet was the same every day. No variation. You even had to ask for mushrooms if you wanted any which I thought ... Read More
The entertainment on the Azura was terrible and was not half of good from last time we went on in 2015. The breakfast in the buffet was the same every day. No variation. You even had to ask for mushrooms if you wanted any which I thought very strange. Not a lot of people knew to ask. The chairs on the balcony were ripped and we had to ask a couple of times for them to be replaced. In the Antrim some of the chairs were badly marked. The meals in the restaurant were absolutely beautiful. We had a wonderful time but the entertainment and buffet let it down big time. The staff are amazing and work really hard. The ship looks a bit sad in places though and could do with a bit of T L C. We love P & O and would definitely go with them again. Read Less
6 Helpful Votes
Sail Date: January 2019
got a deal flying from Newcastle to Barbados which is a rare event, make a change from getting over to Manchester, firstly getting on the ship was really quick a thumbs up for that, ship looked tired and in need of a good renovation, ... Read More
got a deal flying from Newcastle to Barbados which is a rare event, make a change from getting over to Manchester, firstly getting on the ship was really quick a thumbs up for that, ship looked tired and in need of a good renovation, everywhere the deco is dark and dreary, the lifts they had wasnt sufficent for the amout of people using them, entertainment was good whn the headliners was on, apart from that if you like comeddians all the time you would be ok, the verona buffet was like a school canteen food area to small to allow for passing each other, nearly had plate knocked out of my hand many times, food was nice but very repetative, we had set dining on a night and in my opnion the waiters are rude and food again repetative although what we got was nice, we had no trouble getting a sunbed even on sea days, the waiters there were very good and quick to serve you, all in all very disappointed as all the other cruise lines I have been on were wonderful Read Less
Sail Date: January 2019
We chose this cruise as we wanted to get some winter sun which we certainly got. As soon as we got on the ship I felt disappointed, we had previously been on two cruises with Celebrity and the Azura unfortunately did not live up to our ... Read More
We chose this cruise as we wanted to get some winter sun which we certainly got. As soon as we got on the ship I felt disappointed, we had previously been on two cruises with Celebrity and the Azura unfortunately did not live up to our expectations. The food in the buffet was absolutely dreadful, I ate a snack there on the first day and returned later in the cruise but other than that I couldn’t eat there. Many passengers were saying the same to me so it isn’t me being fussy. Most days I didn’t eat anything until dinner as the choice was dreadful. On occasions there was an outside barbecue, which again was terrible, I couldn’t eat it. The dinner in the evening was satisfactory but not great, tasteless really. We don’t normally use the specialist restaurants, there was certainly no need on Celebrity Cruises, this time we paid for four different restaurants. The Indian restaurant was superb and we went back again, £20 extra per person. The Glass House was also very nice and very reasonably priced. Afternoon tea was quite nice and free for guests. The entertainment on the ship was OK but repetitive, we saw Jimmy James the first week and again the second week. The cruise entertainment team were good but there should have been more well known entertainers. The bar areas, theatre and halls were nice and good atmosphere. I had never experienced British sail offs, the parties were quite good fun and well worth going to. The islands that we visited in the two week cruise were good, just what we wanted, lots of lovely beaches. We embarked at Barbados and enjoyed everywhere we went, I can’t recommend P&O, the difference between them and Celebrity Cruises is huge, I can’t see me ever using them again. Read Less
5 Helpful Votes
Sail Date: December 2018
Plane was over 2 hours later going. Arrival on ship was chaotic. No welcome drink, no pictures taken. Nothing!! Just shoved in the direction of our cabin. Had to move from cabin L224 to B311 as L224 had a large noise and vibrating ... Read More
Plane was over 2 hours later going. Arrival on ship was chaotic. No welcome drink, no pictures taken. Nothing!! Just shoved in the direction of our cabin. Had to move from cabin L224 to B311 as L224 had a large noise and vibrating all the time. Very reluctant to move us but after refusing to move away from reception until we go a manager to sort it. Staff useless at sorting out issues.This was the theme thru the entire cruise. Food was ok but no allergen info in buffet. Too many kids in the main pool. Yes it was an xmas cruise but kids should have been in school (and no they were NOT private school kids) Itinerary was changed from that scheduled and no one told us. Still waiting for a response from P&O about this. Boat ok, Sit down dining good. Entertainment average (Headliners quite good). All of the islands blend into one after a while. Read Less
5 Helpful Votes
Sail Date: December 2018
Done it before twice and as it fitted in with our plans we decided to do it again.experienced many bad issues whilst onboard,all of them reported to the head of the relevant department but on almost every occasion the issues were not ... Read More
Done it before twice and as it fitted in with our plans we decided to do it again.experienced many bad issues whilst onboard,all of them reported to the head of the relevant department but on almost every occasion the issues were not addressed which bothered us greatly to the point were we thought we would leave it until we returned home and then report it to p&o directly but to no avail. Very poor service throughout and not at all what we expect from this company and further to this we feel that the standards at p&o have dropped dramatically over the 16 years that we have taken cruises for our holidays and so we feel that we will probably revert back to land based holidays or other cruise companies from now on. P&o always claim to provide holidays where the passengers would get excellent value for money but this has not been our experience unfortunately. Dining arrangements were not as requested in as much as they had been changed from freedom to first sitting but we did not want this.the meals in the silver service restaurant were pretty average at the best. Entertainment in the main was poor but there were a few good acts. The staff do not appear to have been trained in their positions and also some of them did not know their way around the ship as someone had asked where the toilets were on deck 15 and was directed down to deck 7! Read Less
6 Helpful Votes
Sail Date: December 2018
Chose this cruise as its the only practical way to see the Caribbean. Azura is an eight year old ship showing some signs of wear. The colour scheme is brown and more brown... not the most exciting colour. Embarkation was trouble free as ... Read More
Chose this cruise as its the only practical way to see the Caribbean. Azura is an eight year old ship showing some signs of wear. The colour scheme is brown and more brown... not the most exciting colour. Embarkation was trouble free as was delivery of luggage. Cabin was excellent with a large balcony. Clive, our cabin attendant was excellent, a really hard and conscientious worker Nicely appointed bars and public rooms with the Atrium being the centre of attraction. Staff were excellent, friendly and hardworking, mainly Indian and Asian nationalities Entertainment was good, although a bit working mens club ish. Venues were clean and well presented Food was of a good standard, always available. The food in the Meridien dining room was a bit samey with most of the choices being fish. Drinks on board were very reasonable, comparable to a pub or restaurant in the UK So far so good....... but now it starts to go downhill. This is not a reflection on P&O but when you offer inside cabins at £999 including flights it is a bit of a bargain. I suppose these cabins need to be filled. This may sound a bit snobbish, but a good part of the ship was like Butlins on sea, Huge people shovelling impossible amounts of food down from morning until night, Children with no discipline running, shouting and screaming around the pools. Many arrays of tattoos always on display. The trips sold on board are very expensive, apart from a small number similar trips are available on the quayside at half or less. Some of the islands visited were dumps, namely Grand Turk, Tortola and St Vincent. One final point, attributable to all cruises, is the sheer amount of fuel used, say 12 planes from the UK using 50000 gallons each plus the ship cruising 3000 miles at 100 gallons per mile, adds up to a colossal 900000 gallons for your 2 weeks cruise. For the above reasons I probably will not cruise the Caribbean again. Read Less
8 Helpful Votes
Sail Date: November 2018
Travel date 2nd November 2018-16 November 2018 We have travelled on P@O AZURA ship previously and had a great experienc. This time has been the worst time ever on any cruise ship we have been on with the standard of hygiene and the ... Read More
Travel date 2nd November 2018-16 November 2018 We have travelled on P@O AZURA ship previously and had a great experienc. This time has been the worst time ever on any cruise ship we have been on with the standard of hygiene and the worn out dowdy furniture .This time our cruise was for a 60th birthday let down by the cabin absolutely. Need a health inspection or . We seen lots of cleaning materials which were all on show but you never ever smelt the freshness in the bed room And the smell masked by the air condition if you used it. There is more but not to be too critical for this review as there are some people that attend to cabins do better. The carpet was worn out and a deep clean had to take place of the cabin aftter a complaint made.on arrival . The sihip atrium we feel is a very nice focal of the ship and that is still a main attraction of the ship compared with the bigger ship Britannia which we have also cruised.on. . Dinining was a little repetitive although you can have what you want generous portions if you want and waiters very friendly always ready to assist . Activities reaadlily available if you want them but not a lot of Caribbean activities unless you have tropical night and a band for evening disco.one thing that was impressive they do give a lot of history on the islands been visited which I felt good for first time people that were cruising. The island visited were for us usual as holidays taken in the Carib often and know how to get from A-B but would recommend first timers to book with excursions for getting the most out of your trip and then if you like when visiting again try your own thing Read Less
4 Helpful Votes
Sail Date: October 2018
We lost a stop in Vigo due to rough weather which was unavoidable but the general condition of the ship was not 100% with leaks in several locations etc. We requested a table for two for Dining but were not given this. We had selected a ... Read More
We lost a stop in Vigo due to rough weather which was unavoidable but the general condition of the ship was not 100% with leaks in several locations etc. We requested a table for two for Dining but were not given this. We had selected a select dining so could not choose another location meaning that we ended up in the buffet every evening. Food was good however. We are not antisocial but when on holiday wanted to sit alone as I’d just come out of hospital and wanted a quiet rest. The disembarkation was a joke. It was so disorganised and was commented on by lots of people. The ship seemed to be more unstable and rocky than any other we have sailed on....even when on calmer seas....some people even commented that it must have not stabilisers!!! We heard lots of passengers saying “never agaon’ We would agree with them. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Cruise

Email me when prices drop