1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews

179 P&O Cruises Azura Cruise Reviews

Our first P and O cruise, flying to/from Barbados and cruising round the Caribbean. First week saw unprecedented weather with strong winds preventing us berthing at St Vincent and St Kitts (although the Captain managed to squeeze in St ... Read More
Our first P and O cruise, flying to/from Barbados and cruising round the Caribbean. First week saw unprecedented weather with strong winds preventing us berthing at St Vincent and St Kitts (although the Captain managed to squeeze in St Kitts later on, and replaced St Vincent with Martinique). On-board food was very good (gluten-free dietary requirement was very well catered for). Entertainment ranged from OK to good. Service from staff was excellent. The ship, which I believe is about to undergo a refit, had some major issues. The worst was the frequent strong smell of sewage around the mid-ship stair well and lifts, which also reached into the bars nearby and up onto the top deck. Our cabin suffered from continuous A/C fan noise, and the A/C failed completely on our last day. We believe other passengers had plumbing issues. Forget getting a sunbed on the top decks as there's little space, with beds rammed together. Overall the ship isn't a bad ship but desperately needs work doing to it, to keep it up to standard. Read Less
Sail Date January 2020
I chose this cruise as I have been on same one 3 previous times and enjoyed it very much. We were a group of 10 people, 8 of whom had been before so we have something to compare our experience with. I can understand that embarkation and ... Read More
I chose this cruise as I have been on same one 3 previous times and enjoyed it very much. We were a group of 10 people, 8 of whom had been before so we have something to compare our experience with. I can understand that embarkation and disembarkation is a massive headache for all staff so have no particular comment to make in that respect. The ship, however is a different matter. Sadly in need of a refurb which I believe is happening soon.....pity we booked this time of year (and paid more than ever before despite not being there over festive period ) Distinctly tatty in many areas. The cabin flooring was well worn and dated but our cabin steward was brilliant. All the staff were hard working and exceptionally polite. We ate in Meridian mainly but also the buffet and Beach House ( which has exceptional food quality and service ) We ate in Sindhu last time but had a bad experience so didn't want to go again. Entertainment was mainly excellent with one bad comedian. We all felt that P&O have cut back dramatically, no shower caps, no replacement toiletries and minimal to start with. One of the worst things was our amount of onboard credit....£45, a joke. I was under the impression that loyalty was rewarded but this amount was the least we've ever had. You shouldn't go to the Caribbean if you have an issue with the ports or how the locals live so all of that was fine. The biggest disappointment was the Rhum Runner excursion. It is billed as a 'Party Boat' which it certainly was not. The Captain droned on for 45 minutes whilst the crew served some sort of gruesome mix which purported to be rum punch.....totally undrinkable! It compared with sugar water so I asked for a rum and coke which I didn't think unreasonable when rum is the main export. The barman was inexplicably rude, telling me I couldn't have one despite me telling him I couldn't drink what was being dished out. He said I could BUY beer at 3 dollars a bottle. I explained that I didn't like beer and he then furtively found some rum under the bar and poured a very small rum and coke but told me that I couldn't have another and not to come back! My sister was behind me and he begrudgingly gave her one but when my son and brother-in-law asked for one they were flatly refused. So, one drink and we were deposited on a beach for 90 minutes. The return journey comprised of no drink as the barman totally refused to give me a rum and coke and when I expressed my feelings he said he didn't care. About 10 minutes from arriving back at the port ( in sight of our ship and anyone who cared to watch our arrival ) they decided to make it look like a party and tried doing conga and limbo. My son had bought me the excursion for Xmas so it was even more of a disappointment. There were some excursion staff awaiting our arrival and asking if we'd enjoyed it. You can imagine what we told them. My son tried to give feedback on board and was told they would make a note of our disappointment.....chocolate fireguard springs to mind. The worst trip I've ever done and totally not worth £50 per person In general the whole group found the cruise to be not good value as compared with previous trips on the same ship. We all said we would be looking at other companies. Read Less
Sail Date January 2020
have cruised with P&O several times previously and fancied some winter sun with a company we were familiar with but we had some issues on this cruise. There was an horrendous smell of sewerage wafting around the ship over several ... Read More
have cruised with P&O several times previously and fancied some winter sun with a company we were familiar with but we had some issues on this cruise. There was an horrendous smell of sewerage wafting around the ship over several days of the cruise and it was most unpleasant!. Our itinerary was changed and we did not visit Grand Turk which was very disappointing as we were told this was the best place on out itinerary. I found out on the way home that this was apparently due to the grey sewage tanks being full to the brim and the port at Grand Turk could not facilitate the emptying of them so we diverted to Tortolla and Martinique was added to the itinerary instead. If this is the case, I think that is poor management! We stayed in cabin E215 above the playhouse theatre, we did experience some noise on an afternoon from the show rehearsals which did not really bother us too much but what did bother us was that we were kept awake for the first 4-5 nights of our holiday due to a compressor type noise that went off every 10 minutes or so all through the night, it kept us awake and drove us mad but after that it stopped, I believe P&O turned it off and operated it manually after the first few days. We could not fault the waiter service in the Meridian restaurant but the general waiter service around the ship was inadequate, there weren't enough waiters on the ship to accommodate the volume of people and you could never find a waiter around to order drinks from. The Azura is looking a bit tired and shabby in some places. I am not sure if I would cruise with P&O again after this as it marred our holiday quite a bit. Read Less
Sail Date December 2019
This was a Christmas cruise and so had a premium price. Good things 1. Food and waiting staff 2. Steward 3. Balcony cabin Poor things 1. Most entertainment was not worth watching but two tribute acts were OK. The best ... Read More
This was a Christmas cruise and so had a premium price. Good things 1. Food and waiting staff 2. Steward 3. Balcony cabin Poor things 1. Most entertainment was not worth watching but two tribute acts were OK. The best offering was only on for one night but this was NOT made clear and so I didn't see it. 2. Entertainment staff on the Lido deck did not engage with guests but mainly danced with each other. 3. Solo guests pay a significant premium and the value is poor 4. At times it felt like Butlins at sea 5. Some entertainment offered was left to guests to organise e.g. bridge and whist. If no guest has the experience to run a tournament I assume it won't happen despite being advertised 6. The Christmas 'gift' we were given was an insult (a plastic P&O luggage label) in a very grand and attractive box. 7. The gym was awful with machines not properly fixed and noone to advise or help 8. The talks held in the gym were no more than sales pitches. The one I went to was very poor and the information shared was at best questionable and at worst wrong. 9. Shore excursions were over priced and I avoided them I was relieved to have a balcony because the pool areas tended to be very crowded and noisy. Read Less
Sail Date December 2019
have cruised with p and o last five years on azura and brittania but was very disappointed this year. Cabin was ok but three times in the two weeks we could not flush toilet for several hours and although this was repaired eventually ... Read More
have cruised with p and o last five years on azura and brittania but was very disappointed this year. Cabin was ok but three times in the two weeks we could not flush toilet for several hours and although this was repaired eventually never got call back from reception as promised. The main pool (not the side of cinemaI deck 15 was unusable for the whole two weeks as there were children and teenagers diving in although it states no diving. Numerous staff saw this happening and ignored it only once were they told and as soon as staff looked away they resumed diving in so no one else could use the pool Deck 15 smokers side the tables were constantly filthy and not cleaned for hours . The food was quite nice and our waiters were lovely as was cabin steward. The standards are definitely dropping on this ship and will look elsewhere next time I know it is having a refurbishment but no excuse for not being clean Read Less
Sail Date November 2019
Before adventuring on my first ever cruise I did some extensive searching on who to travel with and chose P&O partly due to price but also it suited the dates I wanted to travel, the Islands I wanted to visit and the departure ... Read More
Before adventuring on my first ever cruise I did some extensive searching on who to travel with and chose P&O partly due to price but also it suited the dates I wanted to travel, the Islands I wanted to visit and the departure Airport. As an ex Pat living in Germany it was extremely important that the Journey went smoothly as I had to travel from Germany to the UK the day before flying to meet the Cruise. I was quite impressed that P&O had its own dedicated check at Gatwick and the queue was painless. The time of 3hr advised to be at the terminal before departure was generous and I found myself in the terminal shopping for 2 hours due to the smoothness of check in. Upon arrival in Barbados we were met at the terminal by busses who took us straight to the ship where we boarded without too much delay and found our bags arriving within 2 hours. I had booked an outside cabin which was clean and tidy, it was a little small but adequate. I had booked a set time at the restaurants as im not a buffet fan, this is recommended as queues do get long. The food itself was fair however I found the Variety limited and certainly not adventurous. I didn't like the entertainment, this was very like Butlins especially once on the top deck which reminded me of a bunch of people drinking and eating as much as they possibly could whilst lying on sunbeds listening to 60's and 70's music blaring at full volume. This went on for most of the day. The service onboard was good except for the way how the staff treated each other. This was sometimes very obvious. The ports we visited were as expected, some were better than others and I think that everyone has there own views on what they want out of them. The excursions were certainly tailored towards the masses and I found prices extremely high when looking for an alternative. I have my doubts that I will cruise again and if i do I doubt whether it will be with P&O but this is mostly due to having higher expectations especially when it comes to entertainment however if you like loud music and Butlins style holidays im sure you will like it. Read Less
Sail Date November 2019
Chose this cruise because the dates and destinations fitted, and we quite like the sea days. Took advantage of the coach from Birmingham Airport direct to Southampton, bit chaotic with people pushing in the queue but got us there ... Read More
Chose this cruise because the dates and destinations fitted, and we quite like the sea days. Took advantage of the coach from Birmingham Airport direct to Southampton, bit chaotic with people pushing in the queue but got us there efficiently and embarkation was excellent. The ship was larger than we normally go for and a bit confusing to get around sometimes. I think that even after 2 weeks people were getting lost. Our cabin, an inside one on deck 10 was fine, seperate area for hanging clothes, enough hangers etc and a comfy bed. We chose set dining in the Oriental Restaurant, we had a good table and enjoyed it. The food was a bit 'samey' though. We were quite interested in the ballroom dance lessons, but so was everyone else. Although the dance teacher was excellent the lessons took place in the atrium-far far too small, so we dropped out. We joined the guest choir, an excellent experience and met some lovely people. Having been on this ship for a long weekend previously I was keen to see how the Manhatten lounge would cope on a longer voyage as it had been inundated by the groups of hen parties on board. As previously, if you didn't get there over an hour before any entertainment you hadn't a prayer of getting a seat. The main theatre was fine, that too got full, especially when the resident 'headliners' were performing. I must say that they were very talented, just not enough of them-they didn't join in any other activities, were seldom seen around the ship and did 4 shows in 2 weeks! the other entertainment ranged from Beatles tribute, excellent Song and dance man, a couple of typical cruise ship singers and a mind reading act from BGT, and a Freddie tribute act that only performed in the Manhattan-so we never got to see him. Generally the drinks service was poor-cutbacks were obvious throughout the ship. Why did I entitle this review 'clash of cultures' ? I shall explain. There was one group who took no notice of the rule not to reserve sun loungers, took no notice of smoking restrictions, and let their kids run riot. I know that is a sweeping generalisation but the same people were in the pool area day after day, the kids were either dive bombing in the pool or frequenting the spa pools, they were in big groups, very loud and, as I say, smoking (or vaping) all around. Unfortunately, and this is my big criticism THERE WAS NO POLICING OF THE SUN LOUNGERS, THE SMOKING/VAPING, OR THE KIDS. Putting signs up just doesn't cut it. I know that they are on holiday too, but the rules are there so that everyone can enjoy themselves. Although the excursions were generally fine I would like to draw your attention to one of the Antigua trips. Party bus to private Red Bus Rum punch beach, private facilities, price included transport with guide, party bus, free drink (plus opportunities to buy food and drink if you wanted) and 3-4 hours on the beach. £45-£50 each. In reality, 14 of us were crammed into an old transit van with no suspension and inefficient AC, a Bob Marley tape and just dumped off at the afore mentioned beach. You then could hire a gazebo & Sun bed (if you were quick enough-short supply). We were told that as they only given a few quid per head from P & O that it no longer included a drink-which were expensive). We had paid £100 per couple for an old van taxi to a beach. I was also appalled that you had free drinks in the casino whilst you gambled. Did we enjoy the cruise?-yes, would we go again? yes. Was it value for money,?yes What could be done to make it a better experience? Police the Sun beds, the smoking, the kids and start looking at a bigger venue for the ballroom lessons-a massively increasing sector. Read Less
Sail Date October 2019
P&O has done a Marks and Spencers act. It has ignored customer demand and gone for max profit. This cruise proved it. We ate onshore as often as possible. We are tired of the same corporate menu, cruise after cruise. No ... Read More
P&O has done a Marks and Spencers act. It has ignored customer demand and gone for max profit. This cruise proved it. We ate onshore as often as possible. We are tired of the same corporate menu, cruise after cruise. No imagination, no food uploaded along the route - so no local produce.(To ensure quality - we are told.) To ensure max profit is probably fact. We chose the cruise to visit Corsica - it never happened but for acceptable reasons. However P&O food gets worse each cruise. Every turn demands money - the only smiling staff for the 1st two days were those demanding money! The music has got louder and less appropriate to each venue. Azura appears to have no quiet area for relaxing. The staff are great but corners are being cut everywhere. If you like massive loads of average food, loud music everywhere and family movies like Dumbo - you will love P&O Azura. It is not for us - we do not go on holiday for endless loads of poor quality food, for over loud music and below average entertainment. Aurora was ok but even so, did not match RCI for food quality or entertainment. RCI per day was half the price too! Maybe we got a good deal but - 50% cheaper - that is something to consider even at full price! Better food by far, better entertainment and a more caring company. Read Less
Sail Date September 2019
We’ve sailed with p & o on several occasions now, and I choose P & O because I loved the attentiveness of staff, the cabin cleanliness and the quality of the entertainment. Unfortunately, for us, it didn’t match to our ... Read More
We’ve sailed with p & o on several occasions now, and I choose P & O because I loved the attentiveness of staff, the cabin cleanliness and the quality of the entertainment. Unfortunately, for us, it didn’t match to our expectations. Our room was spotless, as was the whole ship. The attentiveness of staff was very lacking. We could go int9 a bar and not be served for over half an hour. If we went to the bar to request a drink, we were told to sit down and someone would come and take our order. Mostly, they didn’t. The entertainment was disappointing too. On previous P & O Cruises we have always found the theatre shows to be outstanding and so much entertainment on in the Horizon magazine that we have been virtually running from one venue to another time catch the great acts. Sadly, not on this cruise. I’m not sure if it was the fault of the entertainment crew or not but why would you put Whitney House n soundalike in one theatre and Diva’s in the other on the same night?! Again one night with a magician in one place and a mind reader in another?! It didn’t make sense to us. The resident band Pulse, thought they were better than they obviously were. One thing for everyone to bear in mind when booking a cruise to the Norweigan Fjords is that there cannot be any sail away parties on top deck as it’s against Norwegian policies to have music on deck at any of the Norwegian ports. This is something that’s not made aware to you when you book the cruise. Also, you cannot use plastic Britannia flags at a ‘sail on’ anymore and neither do they give them out (because of the harmful effects on the enviroment). We had a sail on party in the Atrium instead but it’s no where near the same. I’m not trying to sway anyone’s mind here, this is just a view of hw we found our cruise. I was shocked how different this cruise was to m last one with Pn& O but I’m not sure entirely what.m Read Less
Sail Date August 2019
I have lucky to have cruised quite a bit over the last 15 years, on a number of different ships and different cruise lines. With PO I have experienced Azura, Britannia and Oceana but I am sad to say that over the years I have seen a ... Read More
I have lucky to have cruised quite a bit over the last 15 years, on a number of different ships and different cruise lines. With PO I have experienced Azura, Britannia and Oceana but I am sad to say that over the years I have seen a steady decline in the cruising experience offered by PO. I was able to experiance the Azura in its ingrual year and a quite a few times since. Although it clearly is ready for a re-fit, this is not the main reason review. I have tried to be as fair as possibe and give merit when derserved and not so good service where experianced. Embarkation; As expected at Southampton, CPS was bit bit slow nd it took around an hour queing in a car line to wait to be able to check in luggge. Luggage porters were in short supply so be prepared to load your cases into the loading bays yourself. We did not see any Ship staff in the Embarkation area on this cruise, but not a big issue. Check in and security ok, did not take for ever this time! As we have been in this ship a number of times, did not stop for photos but they seemed to be more organised this time and there was not pressured sale rotuine - There were a lot of first time cruisers this time and a definate lack of ship staff greet them and help with finding cabins etc. First time we have experianced this on any cruise ship, maybe this is due to cutbacks. Cabin; Looking a bit tired but OK. We had a balcony on C deck, which was nice only issue was the balcony furiture was very old and mismatched and we only had one footstall! We noticed that other cabins had much nicer and newer furniture, maybe ours was the last cabin on their list. Cabin Steward, excellant,greeted ius on arrival, knew our names and delivered ice as requiested without fail. Kept our cabin really clean, tempted to say that they were the best we have experianced on any ship for a long time. Luggage arrived promptly, and we were able to unpack before depature. Dinning: Big improvement on this ship, did not have one bad meal. Service staff efficent, and friently - well done PO! Entertaimnent and activities: In general the entertament was not good. Starting with Headliners only 2 shows in 7 days and both were not great. After being on another cruise where the show were really good and entaining, the cast members interated with the passangers, the number of productions they did were professional and far in excess of PO limp offering. To put in context these show were the worst I have seen in 15 years of cruising. PO have a band called pulse on most of there ships, on the Britannia they were great, young and fun and played great music and good singers, On other cruises on Azura they were also good, but this time the singer lacked personalilty and voice. The other acts were also not great, to many commedians. Other activities: Not a lot of offer other than Spa talks, occasional quiz and sales pitches, what happened to lectures, hosted art and crafts etc etc, very poor on this ship have experienced much better. One good point though, great new sunbeds!c Service:There seem to be a large cutback in staff in the lounges and very oftern we had to order our drinks from the bar then wait 30 minutes for them to arrive at our table. On a few occassions we have to retrive our cruise card and cancel drinks due to time restraints. 30 minutes is too long to wait, 10 minutes acceptable. Port and Shore Exursions: We did not use PO exursions and arranged our own, Norway is beautiful and a lot to do. But be aware it is expensive. The big question is would I go again; I would serioulsy have to think about Cruising with PO again. We tend to pick cruises for their ports of call. I have been with PO on quite a few occassions but this could be our last cruise with them. As a first cruise experience its ok, but I feel there is much better available. Although their drinks/bar prices and cheaper than their counterparts, their cruises are not always better value, the rest of the cruise service/experience they offer is not as good and I feel you get much more for you hard earned money on other cruise ships. Read Less
Sail Date August 2019
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take ... Read More
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take care of it attitude has gone. The logistics were wrong. On to the Cabin D522 it was excellent, I thought well mentained until my partner pointed out the face towels hadn't been changed, just refolded. Food excellent, quality of drink excellent, kids club excellent, itinerary spot on. On the whole the majority of the staff have forgotten to smile. The entertainment was also at the bearable level but undone by repetition. Don't get me wrong I have had a week's holiday but a week in Fuengirola would have been just as good. I love cruising, love the non flying option but now considering cancelling next year's booking as I will experience the same level of frustration at an Airport. Disembarkation opted for the early depart, low tide at Soton could not disembark untill the tide did her thing Logistics Read Less
Sail Date July 2019
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the ... Read More
Second time on Azura. Once to the Caribbean which I easily give 5 stars. This time to the Fjords. Had a wonderful time. Loved the cruise but the food was terrible. There was no choice. Everything was cold and uneatable. We went to the restaurant and they messed that up, it was a right shambles. My partner sent his food back twice and it was still wrong after that. Entertainment was great, staff pleasant, cabins maintained. Food was just awful. We couldn't afford to eat when at the destinations because we hadn't budgeted £22 for one beef burger because that is what it costs to eat out in Norway. They must all be millionaires or something! The entertainment was excellent, the staff where nice. We did all our excursions through the P&O planner and they looked after us really well. I have a really big issue with paying so much money and not being able to eat properly that is all. Read Less
Sail Date June 2019
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds ... Read More
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds in our cabin were very uncomfortable. Dining options were limited and the buffet food quality was very poor with very limited choice and the service was not available for long enough per day. The food quality in the restaurants was very good however although coping with the high passenger capacity was a problem. Complimentary room service for breakfast was very welcome and convenient. Whilst the quality of entertainment was very good indeed, all of the entertainment areas had insufficient seating to cope with the number of passengers. Frustratingly, the small atrium was constantly used for dance classes preventing it's use by other passengers for other purposes. With the exception of our cabin steward the staff were generally not as friendly and helpful as we were expecting. Embarking and disembarking was carried out smoothly and quickly at all ports. Read Less
Sail Date May 2019
Have travelled on Azura before in Caribbean and Loved that experience. I was disappointed on this cruise. I expected the weather to be grim and knew the ports would be basic. Bearing in mind shops were shut on Sunday in Cherbourg and ... Read More
Have travelled on Azura before in Caribbean and Loved that experience. I was disappointed on this cruise. I expected the weather to be grim and knew the ports would be basic. Bearing in mind shops were shut on Sunday in Cherbourg and ciesta in Spain. Disembarking and embarking in Guernsey was an inconvenience, having to queue for about 40 mins to use the tendor . Getting off and getting back on board . Generally standards have dropped. Even noticed the lower brand of biscuit in the cabin. Used to get a good old hob nob, now a Marie biscuit. ....Maybe because lack of staff, the buffet tables need to be cleared quicker. Often walked around looking for a table to sit at. Buffet food very basic. Only ate breakfast there and found that not very appetising. Peninsular restaurant on the other hand, very good. .... Cabin was depressing due to complete view of lifeboat taking up all off the view, would have preferred an inside cabin. No complaints regarding our steward Rex who was always accommodating. Entertainment was pretty good. Not sure I’m happy with the dance area around the shops and costa, continually being used for classes. Would be nice to have a bit of free style dancing there as well. Personally I will try another cruise line now to compare. Which is disappointing as up until this holiday I could only have praised P&O for ensuring an enjoyable experience. Read Less
Sail Date May 2019
I liked the size of the ship , not too big, embarkation was much faster (10 min queue) rather than for Britannia (2 hours queue). But the whole ship needs a total refurb , all the chairs and sofas are incredibly low, some almost ... Read More
I liked the size of the ship , not too big, embarkation was much faster (10 min queue) rather than for Britannia (2 hours queue). But the whole ship needs a total refurb , all the chairs and sofas are incredibly low, some almost impossible to get out of, in the dining rooms you felt like a child sitting at the tables and a lot of people made the same comment. Our superior balcony was quite spacious with a sofa which could become a sofa bed and tables and chairs, 2 , 24” flat screens TVs one facing the bedroom the other facing the sitting room, limited shows and movies and sometime didn’t work due to poor signal. We had a bath and dressing gowns and slippers they provide basic toiletries and there is a small fridge which you pay if you use anything in it. We got complimentary :a bottle of champagne, a bowl of fruit, a box of chocolate, 2 small sparking and one large plain bottled water. There is a kettle , tea , coffee and milk sashes which they renew every day, you also have a turned down service in the evenings, which they clear up any rubbish replace used mugs, glasses and open the bed with a small chocolate on the bed for each. There is only 2 UK sockets ( plus one for the kettle) and one American socket .I phoned up before departure to ask what kind of sockets they use & was told European & Uk. But no European in the cabin and funny enough the hairdryer ‘s plug is American ! The queue for breakfast is massive and no where to sit, so we ordered free of charge room service breakfast, which was sufficient and if you look on line it includes sliced cheese & meat but NO IT DOESN’T. Food is generally just acceptable not as good as Cunard. I has a very good shoulder, neck & back massage twice at the Oasis spa. 50 min of absolute bliss for £72 each session, the second one I had as a couple massage with my husband which we paid on the day we booked 3 days before but they charged us again on the day too and it took us a lot of explanation, back and forth to the spa and reception to get e refund. It ruined the experience. There is The Oasis swimming pool for adults only, if you look on line it says it has a currant that you swim against , but no it doesn’t and thank goodness. However it is not heated and I was only able to use it when it was a warm sunny day which was only one day during the whole 7 day cruise and on the last port day (Fri) the pool was closed and empty of water. Very disappointing there are 2 jacuzzis on either side of the pool but they didn’t work one day as they were doing maintenance why they couldn’t do that during the night god knows ! There is a sauna and steam room as well which have good temperatures. Evening entertainment is very basic and mainly comedy , Madonna tribute was in a bar with limited stage background and she was out of tune.the last evening they showed “Astonishing” which we saw on the Britannia last year, we thought they would change it , but unfortunately it was exactly the same magic show with exactly the same tricks, very disappointing. On the 5th night the Captain announced that the is sea a bit rough on the Bay of Bisque and he was going to detour to avoid it, but it could still be a bumpy ride so hold on to the handle bars and be careful. A Bumpy Ride?!! The whole ship was rocking from side to side then from the front the back making awful sounds as if it was falling apart it started at 10 pm and became worse from mid night to 4pm the next day. But still very very unstable even after that with huge 10 metre high waves hitting the side of the ship. It was a very uneasy experience and we felt very unsafe. Another night we were woken up by the Captain at 5.30 am to say there was a very unwell passenger who had to be helicoptered to a hospital in France , he asked us to stay in our cabins and not even go on our balconies, but we saw it from our patio door coming towards the ship & leaving , later on we found out there is no helicopter pad on the ship so the patient had to be lifted up to the helicopter by a cable ! Scary . Read Less
Sail Date May 2019
We chose the cruise as it was available for my significant birthday was only a week long and sailed from Southampton. We also booked a superior deluxe on the sailing for not much more than a standard balcony. We sailed with my oh’s ... Read More
We chose the cruise as it was available for my significant birthday was only a week long and sailed from Southampton. We also booked a superior deluxe on the sailing for not much more than a standard balcony. We sailed with my oh’s parents and had a nice time but both and oh’s parents who are exprencied cruisers felt pretty let down by p and o. We felt the food choice in the buffet pretty poor, fairly low quality and very repetitive. Hence we ate breakfast and lunch as much as possible in the oriental or main dining rooms. The evening meal choice was also pretty limited. I don’t eat sea food or fish, and pretty much all that was left in the mains was pretty much your standard British roast dinner fare. Lunchtime service from the waiters was pretty poor and very rushed. The evening entertainment was generally ok but nothing more, but one comedians act Bernie Flint was exclusively geared for a very old audience ( if I could have walked out I would)P and o generally we have found after two cruises lack daytime activities we enjoy, generally we do our own thing. Overall yes the ship is looking a bit tired in places, but is fine. When you do have issues customer service is woeful. We had no working toilet for 14 hours, my ohs parents had a balcony door that wouldn’t close shut. In a very mild storm, this was blowing open in the middle of the night. PandO assured them it would be fixed the next morning, it took a further two days to be repaired. We took a shore excursion from Santander to bilbo to see the Guggenheim and a walking tour of the old town. We only had 50 mins to explore an internationally renowned museum. The guide was very knowledgeable but the day just felt rushed. In summary not sure we would sail p and o again, unless we got an amazing deal. My oh’s parents are worried about service on a cruise with p and o in the autumn on another ship after this experience. Read Less
Sail Date May 2019
We chose this cruise as it was one of the few sailing from Southampton during my 60th birthday.I decided to treat ourselves to a suite and having never sailed with P&O didn't know what to expect. I had looked for reviews on this ... Read More
We chose this cruise as it was one of the few sailing from Southampton during my 60th birthday.I decided to treat ourselves to a suite and having never sailed with P&O didn't know what to expect. I had looked for reviews on this particular room, which only showed one with positive comments, back in 2014. though a more recent review from the room next door C750 showed a less glowing report.I decided to keep the room I had chosen and will give you my honest opinion later. Embarkation went very well. we were able to have a buffet lunch in the Meridian restaurant before our room was ready. We were leaving at the tail end of Storm Hannah, but thankfully our Captain decided to set sell at 9.30pm instead of 5.30 to let the storm ebate. It was still rather choppy, but I had taken some seasickness tablets so was fine. We did have a look at where we had been seated for our select 8.30pm dining in the Oriental restaurant. We were not impressed, as we had been squeezed into a tiny table for two in a corner that even the waiters had trouble to serve you, I think it was table 42. Seeing as we had paid a lot more for a suite, I was not happy.We were unable to do anything about it for the first night, but our butler Elvis put in a request for us to be moved to a better table the following day. We decided to eat in the Epicurium restaurant that first night at 50% less than the usual price ( which was actually offered to everyone for their first night as it wasn't busy). The next day we were given a lovely table. Thank you Elvis. Our experience in the Oriental was really good after that. Our waiters Amitt and Frances were very entertaining and efficient. Thank you boys.Our wine waiter Allan was totally on the ball. He was there ready to fill your glass when it was needed. The Headliners sing and dance and magic troup were really good. They were the only acts that we watched as our 8.30 dining clashed a bit with other acts on the ship. The big productions had shows at 8.30 for first dining and at 10.30 for late dining.There was something on every night in the Playhouse at both these times. We enjoyed visiting Amsterdam and Bruges on our own, though we did pay for the coach to get there from the ship. The canal boat trips are very easy to do on your own and cost 12 euros in Amsterdam ( our guide took us to the best and cheapest cruise boat) and about 15 euros in Bruges, again our guide gave us a map to show us where to get the canal boats. The comments about the sewage smell was true. I felt sorry for the people using the Manhattan bar and the Malabar the first few nights. You knew you were on the Aft end of deck 7 just by the smell! It did disappear after day 3 I think it was, but other areas of the ship suffered as the trip went on. All you had to do was move else where to get away from the smell. it was a big enough ship to do this!! Another comment I have seen about the noise of the Dance instructors in the Atrium and hub of the public areas, was rather annoying when you wanted to shop or have a "quiet" Costa Coffee!!! Disembarkation was fine, though trying to find our suitcases in the terminal was a bit trying. We have sworn to either put a huge big bow on our suitcases so they stand out, or ask if we can take our own luggage!! Lovely holiday and birthday ( I did have a card from the Captain. Thank You.) Read Less
Sail Date April 2019
In the past we have sailed on P&O cruises through recommendation, Our first, on the Oriana was excellent, the next time, it was good, lots of cutbacks, ie. silver service in restaurant, food selection in buffet resturants, and dining ... Read More
In the past we have sailed on P&O cruises through recommendation, Our first, on the Oriana was excellent, the next time, it was good, lots of cutbacks, ie. silver service in restaurant, food selection in buffet resturants, and dining rooms. This last P&O cruise on the Azura was a real disappointment, on the first night in the restaurant, the gentleman next to me asked the waiter for an extra scoop of ice cream and got a point blank NO!, then it turned into a bit of a row, as the customer insisted several times, that is what he wanted, and eventually got it. Several of the staff seemed sloppy throughout the trip. Next I went to the hair salon to get my hair done, that was a nightmare, after telling the lady exactly what I did not want, she proceeded. 2 and a half hours later, hair washed, blow dried straight, cut ( or should I say savaged ) half curled, to witch the lady asked delightedly, " Do you like ?" to which I said "NO", it was what I had asked her "NOT" to do, so she started off again, to then turn my hair into "Ringlets", I am 71 and looked like " Shirley Temple", I got up off the chair and walked out and went to lunch with my husband, and as we had lunch, my husband " Your hair is going straight as we speak!". I then asked reception if they could do this, and said I had to go back to the salon, this I did and was asked if I would the same lady to fix it " NO ", I did get my money reimbursed, but had to go around looking like " a street beggar" The shore trips were same old, same old, and ridiculas prices for what was on offer, very dissapointed indeed. Then the dreaded "Noro Virus" hit the ship. On the last night I got it, and we had to be out of our cabins by 8.00am, I was feeling really rough, and still recovering from a fall on the elevator as we were boardind, and I asked an officer who cane into the buffet resturant if there was a chance of getting a wheelchair, as I did'nt fell i could walk very far, "have you ordered one?", "No" i replied, then I could not have one and off he went. Thank goodness the trip was over, not quite, when we came to the disembaking ramp, I asked if there was a lift, and again was given a "NO, you can walk down the ramp!" Read Less
Sail Date April 2019
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with ... Read More
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with new, just replaced. The tiles were disgusting. In the buffet area we noted large holes in the carpet under the chairs. Carpet in corridors deck 8 needed stretching as it was all over the place and a trip hazard. Buffet cutlery, glasses, plates were dirty on a regular basis, need to look at the dishwashers. Mentioned to staff, not interested. We inspected all utensils after that to find clean items discarding three forks one lunch time. The Oriental Restaurant also had water damage to walls and ceiling. The menu seemed to be a quiz every evening, nothing was what it seemed by the description. seemed to be pot luck as to whether we could eat the food or not. The best thing about the cruise was Steve King talking about 60s music. We booked for both lunch and evening at Sindhu when they were doing special prices. The evening one was only a few pounds more and much better value. We have a cruise booked to the Med on Britannia in September hoping for a better standard, it should be it is costing enough! We have also booked in Iona for Fjords in May next year. We are really trying to support P&O but come on guys get your act together otherwise you will lose our future custom. Read Less
Sail Date March 2019
We used ‘Park on my Drive’ and saved about £100 in parking fees however taxi to the terminal got us there too early so we had a long tedious wait to be checked in. Food My wife’s dietary preferences meant that we had to eat ... Read More
We used ‘Park on my Drive’ and saved about £100 in parking fees however taxi to the terminal got us there too early so we had a long tedious wait to be checked in. Food My wife’s dietary preferences meant that we had to eat exclusively in the Buffet Restaurant Venezia, so that she could select food to suit her. There was too much emphasis on curries and Indian dishes, very little variety with few cooked vegetables and food not always as hot as it should have been. Venezia restaurant always crowded as only half the space open most of the time. Coffee machine not working for the whole of the cruise, fruit juice only available at breakfast and pineapple juice only available 3 mornings out of 12. The milk dispenser often not filled and you were expected to use UHT milk sachet instead, Drink P & O are new to the drinks package idea but do not have the price right. A drinks package for two for 12 days would be £960 when in fact our bar bill was under £100. You would need to be an alcoholic to get your money’s worth. Their soft drinks package would have been £480 compared to Norwegian on the Epic at £138. Service The cabin service was very good but in the restaurant there seemed to be a lack of willingness to help and when service was given it was very slow, when ordering drinks they often arrived halfway through the meal even when ordered right at the beginning. Tables not cleared as quickly as they should have been. Entertainment I understand that P & O have won an award for entertainment and goodness knows why. The entertainment was very poor with a few second rate comedians and singers and no shows. The standard was so low that the highlight of the week was the entertainments manager doing an Elvis impersonation. Cost We opted for the saver fare as opposed to the select fare and consequently were only allocated a cabin a week before we sailed and then treated as second class citizens in dining room allocation and having to pay on the “free” shuttle buses. An example of the shuttle bus cost in Lisbon was £4.00 per person per journey a total of £8 each way compared with a taxi cost one way of 6 Euros. The cost for the internet package was very high and so we did not use it. P & O should rethink this policy in this interconnected electronic age. Not a very good move to encourage future bookings on P & O. Ship The Azura started operation in 2010 and is now in desperate need of a refit. Certain areas such as the Malabar and deck 7 midships smelled of sewage all the time and one passenger reported black mould under the toilet seat which was not immediately rectified. The satellite TV was not working for most of the cruise. P & O’s standards have dropped considerably and are now below an acceptable level and do not compare well with rivals such as CMV. Shore Excursions We did two P & O excursions, one to La Palma for Whale watching. 3½ hours on a small boat in heavy seas and saw no whales nor dolphins, in fact not even a fish and no compensation for this. We also did Lisbon by land & river and this was very good with a tour of Lisbon by coach and then a very pleasant river cruise. We also did three excursions by Cruising Excursion The first at Madeira where we were left stranded on the top of a mountain and had to return to the ship by taxi. The second to Tenerife where we saw lots of rocks and volcanoes at the foot of Mount Tiede and the third to Lanzarote where we saw lots of rocks and volcanoes on a visit to Fire Mountain. All the excursions by both companies are vastly overpriced. Read Less
Sail Date March 2019
Nice to enjoy warmer weather, although mixed sun and cloud. Surprised how many children were on board in term time. All were well behaved, but some of the Dads made nuisances of themselves, jumping and bombing into the swimming pools ... Read More
Nice to enjoy warmer weather, although mixed sun and cloud. Surprised how many children were on board in term time. All were well behaved, but some of the Dads made nuisances of themselves, jumping and bombing into the swimming pools and frightening toddlers. Lunchtime Buffet service rather limited. Shellfish never varied, shrimps in cocktail sauce and mussles every single day. Volume in the playhouse far too loud. I actually saw two people wearing noise cancelling headphones. Rather a lot of ‘we need to keep you entertained’. Activities and a great mant quizzes. Excellent Captain’s Welcome aboard evening.. a great pity that some passengers are rude enough to carry on conversations whilst the captain is speaking. Most people dressed appropriately in the evenings but some did not and no action was taken by the crew. As usual, the crew were friendly and hugely polite. A pity some passengers do not give the crew the same respect. Read Less
Sail Date March 2019
The entertainment on the Azura was terrible and was not half of good from last time we went on in 2015. The breakfast in the buffet was the same every day. No variation. You even had to ask for mushrooms if you wanted any which I thought ... Read More
The entertainment on the Azura was terrible and was not half of good from last time we went on in 2015. The breakfast in the buffet was the same every day. No variation. You even had to ask for mushrooms if you wanted any which I thought very strange. Not a lot of people knew to ask. The chairs on the balcony were ripped and we had to ask a couple of times for them to be replaced. In the Antrim some of the chairs were badly marked. The meals in the restaurant were absolutely beautiful. We had a wonderful time but the entertainment and buffet let it down big time. The staff are amazing and work really hard. The ship looks a bit sad in places though and could do with a bit of T L C. We love P & O and would definitely go with them again. Read Less
Sail Date February 2019
got a deal flying from Newcastle to Barbados which is a rare event, make a change from getting over to Manchester, firstly getting on the ship was really quick a thumbs up for that, ship looked tired and in need of a good renovation, ... Read More
got a deal flying from Newcastle to Barbados which is a rare event, make a change from getting over to Manchester, firstly getting on the ship was really quick a thumbs up for that, ship looked tired and in need of a good renovation, everywhere the deco is dark and dreary, the lifts they had wasnt sufficent for the amout of people using them, entertainment was good whn the headliners was on, apart from that if you like comeddians all the time you would be ok, the verona buffet was like a school canteen food area to small to allow for passing each other, nearly had plate knocked out of my hand many times, food was nice but very repetative, we had set dining on a night and in my opnion the waiters are rude and food again repetative although what we got was nice, we had no trouble getting a sunbed even on sea days, the waiters there were very good and quick to serve you, all in all very disappointed as all the other cruise lines I have been on were wonderful Read Less
Sail Date January 2019
We chose this cruise as we wanted to get some winter sun which we certainly got. As soon as we got on the ship I felt disappointed, we had previously been on two cruises with Celebrity and the Azura unfortunately did not live up to our ... Read More
We chose this cruise as we wanted to get some winter sun which we certainly got. As soon as we got on the ship I felt disappointed, we had previously been on two cruises with Celebrity and the Azura unfortunately did not live up to our expectations. The food in the buffet was absolutely dreadful, I ate a snack there on the first day and returned later in the cruise but other than that I couldn’t eat there. Many passengers were saying the same to me so it isn’t me being fussy. Most days I didn’t eat anything until dinner as the choice was dreadful. On occasions there was an outside barbecue, which again was terrible, I couldn’t eat it. The dinner in the evening was satisfactory but not great, tasteless really. We don’t normally use the specialist restaurants, there was certainly no need on Celebrity Cruises, this time we paid for four different restaurants. The Indian restaurant was superb and we went back again, £20 extra per person. The Glass House was also very nice and very reasonably priced. Afternoon tea was quite nice and free for guests. The entertainment on the ship was OK but repetitive, we saw Jimmy James the first week and again the second week. The cruise entertainment team were good but there should have been more well known entertainers. The bar areas, theatre and halls were nice and good atmosphere. I had never experienced British sail offs, the parties were quite good fun and well worth going to. The islands that we visited in the two week cruise were good, just what we wanted, lots of lovely beaches. We embarked at Barbados and enjoyed everywhere we went, I can’t recommend P&O, the difference between them and Celebrity Cruises is huge, I can’t see me ever using them again. Read Less
Sail Date January 2019
Plane was over 2 hours later going. Arrival on ship was chaotic. No welcome drink, no pictures taken. Nothing!! Just shoved in the direction of our cabin. Had to move from cabin L224 to B311 as L224 had a large noise and vibrating ... Read More
Plane was over 2 hours later going. Arrival on ship was chaotic. No welcome drink, no pictures taken. Nothing!! Just shoved in the direction of our cabin. Had to move from cabin L224 to B311 as L224 had a large noise and vibrating all the time. Very reluctant to move us but after refusing to move away from reception until we go a manager to sort it. Staff useless at sorting out issues.This was the theme thru the entire cruise. Food was ok but no allergen info in buffet. Too many kids in the main pool. Yes it was an xmas cruise but kids should have been in school (and no they were NOT private school kids) Itinerary was changed from that scheduled and no one told us. Still waiting for a response from P&O about this. Boat ok, Sit down dining good. Entertainment average (Headliners quite good). All of the islands blend into one after a while. Read Less
Sail Date December 2018
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise

Easily compare prices from multiple sites with one click