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1 Helpful Vote
Sail Date: August 2018
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship. Key issues: 1. Ship is dated 2. ... Read More
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship. Key issues: 1. Ship is dated 2. Buffet food is rubbish. Real poor quality 3. Speciality restaurant “Sindhu” is probably worse than your dodgy Indian takeaway. It serves packed naan and frozen paratha !!! 4. Staff at restaurant wasn’t that welcoming 5. Entertainment isn’t great. 6. Sports area are really run down. The golf swing area, basketball court etc were falling to pieces Positives 1. Sails from Southampton so convenient to get there for London folks 2. Good parking and pick up facility 3. We had balcony deluxe room and it was good. The sofa bed for kids was comfortable and so was our bed. 4. The attendant for our rooms was very courteous and efficient. 5. Gym had enough machines and weights. Read Less
2 Helpful Votes
Sail Date: August 2018
Overall, I thought it a floating Butlins for geriatrics. That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; ... Read More
Overall, I thought it a floating Butlins for geriatrics. That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; good job there was food to be had elsewhere on the ship afterwards. Of more concern, the ship ran out of the cheaper wines after week one, which was a concern for many people on board. I chose to decline the gratuitous (£98 per head) on arrival and instead tip staff direct who were helpful above and beyond what was expected (€100 for our maid Grace Etc). More disappointingly, the smell of raw sewage at various locations around the ship was distappointing to say the least. Additionally, having to walk through smoking areas to get to the buffet was awful. Not a good experience and I would not recommend unless you’re too old to care what value for money means. Read Less
2 Helpful Votes
Sail Date: August 2018
Went for a week on the Azura. Having now done 13 cruises this has been the worst by a mile. We booked 3 cabins and paid £5685 including a premium to have them near each other as one of our family is disabled and needs our ... Read More
Went for a week on the Azura. Having now done 13 cruises this has been the worst by a mile. We booked 3 cabins and paid £5685 including a premium to have them near each other as one of our family is disabled and needs our assistance. The ship often stank of sewage, the corridor outside our cabins was often very bad and certain deck areas also stank. The toilets outside shows and bars where often flooded with water and urine. One of our cabins frequently had sewage backing up from the toilet bowl and dripping through the bathroom wall, after 6 days we finally got another cabin we had to spend 2 hours at reception as none of the senior management team would talk to us it was only the intervention of the ships Doctor who was walking past and offered his help by escalating the matter we finally got one replacement cabin, when we arrived at the new cabin the carpet was filthy and the bedding dirty, they did change the bedding. The Buffet food area was grubby, badly scratched tables, buckets catching leaks from the ceiling. The hand gel policy to prevent transmission of bacteria etc is just ignored in the areas. I went to the toilets near the Buffet restaurant all of which had no soap so I walked to the next toilets at the pool again no soap. Only one disabled toilet had soap and none near the eating areas had any soap. The Sunscreen is sold as an attraction but parts of it don't work, being big film viewers we where obviously disappointed, I asked at reception only to be told its been broke for weeks and not going to be fixed soon, it was still in the brochure and no one advises you of this. At 9pm on the last night of the cruise I was offered £200 on board spend which is just an insult as the shops are shutting and I didn't need £200 worth of stuff? P&O offered £200 cheque once I complained when I arrived home which is just an insult for the bad experiance. Read Less
9 Helpful Votes
Sail Date: August 2018
My husband and I went on this cruise together. This was only our second cruise we have done and the first with P and O so we can't really compare to other ships. We chose to have a balcony cabin so we could relax and watch the views ... Read More
My husband and I went on this cruise together. This was only our second cruise we have done and the first with P and O so we can't really compare to other ships. We chose to have a balcony cabin so we could relax and watch the views go by. We thought the views reminded us of the trip we did on the Caledonion way in Scotland, my husband said it was like the Caledonion way on steroids! We were on Riviera deck which has the over hang on the balcony which we were very glad to have. During the trip there was often rain and it meant we could still sit out and enjoy the sights without getting wet, when we looked down on the more open balcony's we saw people with their umbrellas, or trying to dry off their chairs with towels. The cabin itself was clean and very comfy. We asked our cabin steward to empty the mini bar and keep us topped up with ice each day. We took along along a litre bottle of gin and whiskey with little tins of mixers which was great for pre dinner drinks in the cabin. We chose the 2nd sitting for dinner I had hoped this would mean no young children in the restaurant. Don't get me wrong i love kids and have worked with them all my life but as I can only go on holiday during school holidays it can be difficult to have a "break" from them. Unfortunately our table for two was right next to a family with a 4 year old and 6 year old, while on the whole they were pretty good there were times when they were crying at the table ( properly because they were so tired) and also they were playing on tablets with the sound up which was not great for a relaxing dining experience. I think P and O should have a a late dining choice in one of their restaurants for adults only. The food we could not fault I don't know why anyone would pay any extra to go to one of the other dining venues. So much choice and I was amazed that nothing ever ran out. The waiters and the wine waitress were very friendly and helpful. We also tried the afternoon tea on a couple of occasions which was also very good. We had not realised until a couple of days into the cruise that we could go to one of the dining rooms for waiter service lunch. This was so much better than the scrum of the buffet restaurants. This was a terrible dining experience the food was great but trying to get a table was impossible we ended up walking up and down with our trays of food and by the time we found somewhere to sit our food was cold. Once we discovered the other dining option we did not venture in here again! We did not do any of the excursions preferring to do our own thing in the ports. We did lots of walking and saw some amazing views. It was easy getting on and off the ship as no tenders involved. We are not really people who do all the competitions that are on during the day especially sea days but we enjoyed a two part talk by Chris Lubbe who was Nelson Mandela's body guard, he had an amazing story to tell. We also watched the film "The greatest Showman" on the last sea day which i had been wanting to see. We watched all the shows which were of a high standard and enjoyed them all. As we were on late sitting for dinner we always went to the late show at 10.30 and never had a problem of finding anywhere to sit. We then always moved onto one of the bars to listen to music by the live bands. We particularly enjoyed the band "run around kids". We enjoyed the the cruise and felt it was good value for money we are planning to do another one next year with P and O. Read Less
3 Helpful Votes
Sail Date: July 2018
its been a few years since I last cruised never again there were fights over sun beds men in the bars on formal nights in t shirts the suite I was in was very worn ,carpet dirty and stained the sofa I just wouldn't sit on neither ... Read More
its been a few years since I last cruised never again there were fights over sun beds men in the bars on formal nights in t shirts the suite I was in was very worn ,carpet dirty and stained the sofa I just wouldn't sit on neither would I touch the cushions arms of chairs greasy the public areas are showing signs of wear .the staff remain the same always helpful and happy the food is excellent I cannot praise it and the service enough.its the passengers who have changed you would not believe the amount of food that can be stacked on one plate at the buffet the whole ethos of the ship now is to see how much money we can make .thank god I had a balcony were I could just sit and read the captain gave several warnings about passengers reserving sunbeds I don't think it worked Read Less
7 Helpful Votes
Sail Date: July 2018
I chose this cruise specifically for the destinations. I only found out after booking this cruise that it was a Strictly come dancing cruise. What a bonus! 11 of us travelled down in 3 cars. Upon arrival our luggage was taken from us by ... Read More
I chose this cruise specifically for the destinations. I only found out after booking this cruise that it was a Strictly come dancing cruise. What a bonus! 11 of us travelled down in 3 cars. Upon arrival our luggage was taken from us by efficient and friendly attendants who then drove away and parked the cars for the duration of the 2 weeks holiday. Easy and stress free and well worth the fee. All of our party was allowed to embark 2 hours early, despite having different times allocated to us.. This was very pleasing. Upon entering the ship we were very impressed with the Atrium which was attractive. Our cabins were ready and we were allowed to go to them immediately and luggage arrived just a few minutes later. Brilliant! We had 4 balcony cabins on A deck and a family balcony cabin on B deck. All were nicely furnished and no issues with wear and tear. The balcony was larger than Brittania. I don’t care if the TV was smaller than Brittania as I am not there to watch TV. I also wasn’t overly bothered about a shower curtain. The important things are that the bathroom was clean and towels changed twice daily.Sandip did a fantastic job of looking after the cabin and is a thoroughly nice and hard working guy. The ship has a lovely decor, nice art work throughout and a great flow. It is not showing any signs of wear and tear that were obvious and is clearly well looked after. Contrary to reviews the rear of the ship is very peaceful and the place to head to if you do not like noise. Certainly I have always avoided children’s pools and busy deck bar areas but I am not a party pooper. If you enjoy sail away parties, entertainment on deck etc then this ship is great. If you want quiet, peace and pleasant surroundings than this ship is great at the front or rear. I used the gym and spa both of which were good. The main dining room was very nicely decorated with a good menu, great food and excellent service. The food in the buffet despite the reviews was excellent. This ship caters for 3100 passengers from early in the morning until the early hours of the following day. You will not be disappointed with the quality or selection of food not even if you think you are Gordon Ramsay. We loved the Strictly come Dancing theme and the highlight was the very approachable and lovey Lisa Riley who had time for everyone. Also the fabulous Strictly dancers and the wonderful Craig Revel Hallwood. The ports of call were all good, the P&O trips enjoyable. Yes I know people say they are expensive but if you haven’t been somewhere before you want to be in good hands. In summary a lovely ship, excellent food, great service and something for everyone. I would score the ship ten out of ten but can only score it 9. I am not an anti smoker but was surprised how much space is occupied by smokers. Read Less
12 Helpful Votes
Sail Date: July 2018
We have cruised twice before with Princess and Royal Caribbean and decided to give P&O a chance. We had heard that P&O were more formal than many other cruise lines but found that this was not the case. Apologies if this ... Read More
We have cruised twice before with Princess and Royal Caribbean and decided to give P&O a chance. We had heard that P&O were more formal than many other cruise lines but found that this was not the case. Apologies if this review isn't 'professional' as this is the first review I have written for anything. The motivation for this really stems from reading some negative reviews this year on P&O Azura. I'm guessing that many people who have not cruised before read these reviews and are put off by the whinging that goes on. Hence the title of this review. The food both in the formal dining restaurants and the buffet was excellent wit a wide choice that really should suit any taste . We never had to queue and ate at our chosen table every night. Fast food on deck was also of the highest quality. The entertainment was excellent with a wide choice on offer every single night. The ships crew were brilliant :polite and happy to accommodate all your needs. I honestly don't know what some people expect on a cruise and after reading some negative reviews can't help wondering if these people just enjoy moaning ! A final note to al those thinking about there first cruise: If you can afford it go ahead and book now you won't be disappointed !! Read Less
2 Helpful Votes
Sail Date: July 2018
This was my first cruise with P&O and will be my last , we booked the cruise ship because my wife had always wanted to go on one , and my parents had been on loads of cruises and said how luxurious it was . The embarkation was ... Read More
This was my first cruise with P&O and will be my last , we booked the cruise ship because my wife had always wanted to go on one , and my parents had been on loads of cruises and said how luxurious it was . The embarkation was efficient and the staff were helpful , we were able to go to our cabin straightaway and were met by our cabin steward who was very helpful . On our way to the safety induction , my wife was stopped by a member of staff form going to our designated muster station and when i questioned this i was shouted at in a dismissive manner by the staff member with a sly grin on his face and told to go to another muster station as this one was full up . After the safety briefing , we went to reception to complain , and the receptionist rolled his eyes and clearly wasn't interested in tracking down the individual , although he did apologise , this did get my back up and did spoil the first couple of days. On our third night , we went to our first captains dinner , which was in the Meridian restaurant , that night i came down with sickness and diarhea which i believe was down to the food . I was confined to my cabin for 24 hours by the ships doctor because of this i was not allowed to get off at Cadiz . We used the Peninsular buffet restaurant from then on , plenty of choice , although food hygiene was poor , a member of the kitchen staff picked up meat with his gloved hand instead of using a utensil , and he wasn't the one cutting the meat . I also saw members of kitchen staff putting chips into serving trays after emptying bins without changing their gloves . The entertainment was excellent , and we enjoyed the strictly theme , and watching the master classes with the strictly stars . I found quite a lot of the waiting staff to be rude , bordering on hostile , especially in the Manhattan and Malabar , i would always say please and thank you and think manners cost nothing , but this generally wasn' t reciprocated . The ports of call were excellent , we did one shore excursion to Tuscany , half an hour is not enough time to explore . I expected the guests in the main to be professional , and was worried about it being snooty this was far from the case as a lot of the guests wouldn't have been out of place on the Jeremy Kyle show , with guests fighting over sun loungers and wearing shorts and t shirts on formal nights . We paid over £ 4000 with the gratuity and found the cruise to be very poor value . I will not be rushing off to book my next cruise , but if we go again it will not be with P&O. Read Less
1 Helpful Vote
Sail Date: July 2018
We chose this cruise as keen fans of 'Strictly' and had been on the Britannia last year on a similar cruise. Food was good usual standard for P&O. We had freedom dinning and ate mainly in the Peninsular. Good ... Read More
We chose this cruise as keen fans of 'Strictly' and had been on the Britannia last year on a similar cruise. Food was good usual standard for P&O. We had freedom dinning and ate mainly in the Peninsular. Good service...friendly staff. We ate one night in the Epicurean...well worth the £28pp cover charge. Good for a special evening and we celebrated a birthday. Maitre de was a little grumpy all other staff excellent. Cabin was R708 deck 14..sheltered balcony so not for sun bathers. No noise issues however we heard ppl on the other side had complaints. We heard that sadly a crew member died on board 'no suspicious circumstances' as announced by the captain. However a team flew out from the UK to support the crew. We also had to make a detour on the return journey due to a medical emergency. We've never known a ship with so many issues and kept looking for the albatross. Read Less
10 Helpful Votes
Sail Date: July 2018
This was our second cruise with P & O and we enjoyed it very much. We had a boarding time of 1.30 p.m. However, when we arrived at Southampton at midday we were pleasantly surpised to be told that we could join the check in queue ... Read More
This was our second cruise with P & O and we enjoyed it very much. We had a boarding time of 1.30 p.m. However, when we arrived at Southampton at midday we were pleasantly surpised to be told that we could join the check in queue immediately. This was a real bonus for us and we were checked in and boarded by 12.30 p.m. Having boarded and grabbed some lunch, we decided to try to find out the location of our cabin and were very pleased to see our luggage had already been delivered. We were unpacked and ready to go by 1.15 p.m. The whole process was very efficient. We split our dining between the Peninsular dining room and the buffet. The food and service in the dining room were excellent. However, the food in the buffet left a lot to be desired, especially during dinner. Breakfast was pretty good, however. It seemed to us that providing excellent food in the dining rooms was at the expense of the buffet. The entertainment in the theatre was very good and the new show "Astonishing" was extremely entertaining and did leave us wondering how a couple of the illusions were done. The comedian improved as the week wore on. I know it is something people either love or hate, but we enjoyed the Great British Sailalong very much. You will note that I said "Sailalong" rather than "Sailaway". This is because Norwegian ports have now banned the sailaways, so we had this on our last day at sea instead. The only criticism we would have is that the DJ could have kept the party admosphere going a bit longer after the sailalong, instead of playing just one tune and then reverting to the usual stuff. The ports of call are all outstanding. We did not book any excursions through P & O, but instead booked independently. Flam and Olden are particularly spectacular. If you can manage the walk up to the Bryksdal glacier, it is well worth the effort. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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