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173 P&O Cruises Azura Cruise Reviews

Sailed on Azura many times, with different ports of call over the years. The price was good for a balcony, but not the best position under the walkway to the buffet from the pool, so much noise above. The cabin was assigned to us by ... Read More
Sailed on Azura many times, with different ports of call over the years. The price was good for a balcony, but not the best position under the walkway to the buffet from the pool, so much noise above. The cabin was assigned to us by the booking agent, so we knew it would be a cabin of 'luck on position' Nice passengers and a good mixture of all ages.......so that went well. But we could not understand why the staff in the speciality restaurants was really happy and it all went well.....but in the main dining rooms the staff was so unhappy and it made you feel that you did not want to be there........ Deck quoits are positioned in the perfect place at the back on deck 19, cinema in the open deck works really well........amazing food in Sindhi, Badness the Tribute group was brilliant in the theatre...............but morning, lunch and dinner in the main restaurants with staff who just did not want to be there had a impact on us and many other passengers. We have sailed on many other cruise lines as well as P & O.....so we are going to go back to the other lines and see how the overall experience will be.....compared. Read Less
Sail Date August 2017
This P&O ship was very British, very " organised fun" and seemingly very popular. It's what you make it ; I did enjoy it but the amount of obese, loud, badly dressed Brits on board was slightly depressing. Embarkation ... Read More
This P&O ship was very British, very " organised fun" and seemingly very popular. It's what you make it ; I did enjoy it but the amount of obese, loud, badly dressed Brits on board was slightly depressing. Embarkation was fine once someone explained where to drop our main bag and we were on before our 1pm designated slot. Rooms weren't ready till 2pm so we had lunch in the buffet which was ( as we came to find out) relatively quiet. I was initially pleased to find whole prawns, mussels and mixed seafood in the cold section to have with salad although by the end of the week I was fed up of looking at them. The hot sections do change daily though and these were pretty tasty. Roasts, chili, curry, noodles etc. You do have to watch for which side of the ship is " open" as both sides are indentical and at less busy times only one side serves food. Our balcony cabin L226 ( port side forward) was good I thought. We were on a Saver fare so had no choice on deck. I had orginally ticked for " upgrades" but I learnt this meant position on boat and I was worried about getting a different cabin under the main service areas, so emailed and requested " no upgrades". There is an overhang but this was useful in the rain we had on a couple of days. Handy in windy day too as although it does cut a lot of sun out it stayed warm, unlike on deck that was sunny but freezing in the wind. Being on the Lido deck also made it super easy to get to and from the bar and pool food areas. The buffet was often full up so being close to pizza or chips to take back to the cabin was brilliant. Also close to Spa and I think less cabins than lower decks so quieter. The pools were heaving and quite small. The adult pool is a handy 1m deep.. The cinema is on the SeaScreen outside and has seen better days with sections missing pixels We did love the main dining room. We were allocated Freedom dining in the Peninsular restaurant. We were sat at a lovely table of eight in the first and fourth night with interesting people - not fat or badly dressed - and did a table for two the other nights. Menus have up to five courses with popular items like the sirloin steak and chicken available every evening (comes with same sauce and veg too). Service was efficient and friendly. Iced water served and topped up frequently which is great if you aren't ordering from the bar. I watched a few shows. The comedian Paul Eastwood was generally funny but taking the mickey out of the foreign accents of the ships staff is from another time. So was Badness a Madness tribute and the house dance show. Felt a it like the entertainment at a second wedding really. There was only two ports, with two nights scheduled in Amsterdam. However we left Amsterdam at 2.30 am on the second night which was a bit cheeky and gave us a sea day we weren't down to have. We had fun in both ports despite poor weather and did both easily.without ships excursions. So basically, if you normally like to holiday by driving to somewhere in France, staying in an authentic gite with a nice pool, living on charcuterie, tomato salad and crusty bread ...well this holiday is the very antithesis of that. Good for the money but nothing like the ads on telly. Read Less
Sail Date August 2017
This was our third Fjord cruise - we were extremely fortunate with the weather. The ship is a little tired in places. We tried the spa/gym on our first day only to give up after five minutes due to the extreme temperature in there. We ... Read More
This was our third Fjord cruise - we were extremely fortunate with the weather. The ship is a little tired in places. We tried the spa/gym on our first day only to give up after five minutes due to the extreme temperature in there. We complained at the spa reception which was lovely and cool asking why the gym could not be a similar temperature only to receive a 'shrug of the shoulders' response. We spoke with other passengers and it was like that all week. The food was mostly very good in the restaurant and service was great. The entertainment was pretty good in the theatre and bars but the ship was very quiet by late evening. Lots of children on this ship but mostly well behaved apart from on a couple of occasions in the restaurant where these families did not seem to mind that their children where disrupting other guests. Read Less
Sail Date August 2017
My daughter and I returned from a Norwegian fjords cruise last weekend (19 Aug, 2017), and while Norway is beautiful, and we loved the towns we visited, the same cannot be said for the ship. Embarkation went smoothly, the cabin was okay, ... Read More
My daughter and I returned from a Norwegian fjords cruise last weekend (19 Aug, 2017), and while Norway is beautiful, and we loved the towns we visited, the same cannot be said for the ship. Embarkation went smoothly, the cabin was okay, nothing special, and the cabin steward was fine, BUT, the food selections weren't what I would have expected- I am dairy intolerant and allergic to shellfish, but the only concessions made were to leave something out, or to substitute cream for soya ice cream. I had to have melon a few times as there was nothing else suitable, and plain salmon and vegetables 3 times, which got quite boring. If you are vegetarian then heaven help you, there was only one of the main courses suitable for veggies, so if you didn't particularly like what was on offer, then tough. For a ship carrying 3000 plus passengers, you'd have thought dietary requirements would have been given more consideration. I have been on a cruise just once before, with Royal Caribbean, which was so much better, so I did expect this to be as good, but sadly it wasn't. If you wanted to spend your nights in a noisy bar with ear splitting music, fine, but somewhere with nice gentle easy listening music would have been nice (perhaps there was such a place but we never found it), and most of the "events" listed in the daily newspaper were nothing more than sales pitches. I suppose, that for us, the ship was just too big, took ages to get from one part to another, and it all seemed a bit too regimented. I wouldn't go with P&O again. Read Less
Sail Date August 2017
We had several interior cabins and these were well maintained and a reasonable size. Our room steward was efficient, welcoming and the rooms were well maintained. the main areas of the ship were pretty well maintained and the facilities ... Read More
We had several interior cabins and these were well maintained and a reasonable size. Our room steward was efficient, welcoming and the rooms were well maintained. the main areas of the ship were pretty well maintained and the facilities where good overall. entertainment was varied and to a good standard keeping 3 generations going through the sea days. Drinks will be perceived as slightly more expensive for those outside the m25 (London) but for anyone living inside London (or any other major city) they will seem good value. Well done P&O for not overcharging or adding massive percentages for service when drinks are ordered. Now for the other side of the coin. For those in a hurry, too much of the food offer is just plain poor when compared to many other cruise ships i have been on. I am not expecting perfection but i am not expecting university cafeteria either!! I will almost certainly not travel with P&O because of this, if it has been changed to economise then they have made a serious miscalculation. We chose freedom dining as this would allow us to make the decisions on when to eat. Personally i would not again, as a mid size party of 7 we invariably had a 30 minute wait from booking in. It is my perception that you lose all character of service when you freedom dine as the rapport between the guest and waiters does not grow (it may be that P&O ships don't have this anyway????) however the biggest criticism i have is the food offering, Breakfast was in fairness good whether self serving or in the restaurant however Lunch was day on day VERY POOR. The selections available whilst catering to many tastes did not excite in any way, 3 out of the 7 days the availability was just awful. Pool side food was better on most days. also in the self service restaurants i have never seen such chaotic service. the restaurant at the back on one day was worse than many motorway cafes i have been in!! In the evening the food was generally better but again the service was really lacklustre and on 2 nights the food was appalling (A Chinese sweet and sour chicken that looked like an Iceland ready meal badly microwaved) yes they offered to swap it but by that time the desire to eat had passes. The second occasion my steak has so much gristle that i complained and the waiter told me that i should have the steak cooked more, i politely said not thanks i like it cooked to that level but surprise surprise it arrived back overcooked. With my will lost i retired to the bar. Read Less
Sail Date July 2017
Mostly a good experience. Great crew, professional and friendly. Food was the only disappointment - like school dinners. A couple of good restaurants available for hefty supplements (dinner at Epicurean attracted an additional charge of ... Read More
Mostly a good experience. Great crew, professional and friendly. Food was the only disappointment - like school dinners. A couple of good restaurants available for hefty supplements (dinner at Epicurean attracted an additional charge of £85 for two). Ended up buying dinner here and at the Glasshouse (nice selection, again at extra cost). Only a small selection of wines available on board. The entertainment was patchy. Enjoyed watching the ballroom dancing couple in the Atrium. The Celine Dion Tribute act was very entertaining as was Gary Barlow. Some of it felt like Butlins on the high seas with bingo, karaoke etc - fun at first then wore a bit think second time around! Time ashore was very limited, mostly having to be back on board 4.40 but in Bergen it was 3.30 - maybe it costs a lot to berth the ship!! P&O was good in many respects. Many people had fun but wasn't really our style - would probably cruise again but with a different line Read Less
Sail Date July 2017
We chose this cruise because of the ports of call which where very good. Sailed from Southampton very efficient unfortunately gale force 8 around the Bay of Biscay so sea sick for 24hrs. On the Tuesday sun came out and all settled ... Read More
We chose this cruise because of the ports of call which where very good. Sailed from Southampton very efficient unfortunately gale force 8 around the Bay of Biscay so sea sick for 24hrs. On the Tuesday sun came out and all settled down. The ship showed the film AP McCoy on the sea screen lots of moaning I thought it was very good. The ship was top heavy with age 70 plus and disabled but it did not bother us others it did . We had freedom dining and each evening sat with a different group general opinion for fist time cruisers with P & O not for them. The evening meals where very good and a good choice however breakfast not so much choice if you didn't want full English every day. The buffet restaurants which we avoided not so good poor choice even on fruit only cheap white or brown bread for sandwiches with just coleslaw on .once managed to find a brown roll with some poached salmon on. Same for cake and dessert poor. My husband called it the transport cafe . There was a grill for pizza or burgers on deck. The staff all worked very hard and ship was very clean. Reception was poor and it took four days to replace a shower head had to complain in writing in the end. Would we cruise with them again probably not back to Celebrity next year they have the edge on them . Read Less
Sail Date June 2017
We paid extra for a suite which was comfortable but had some problems as well. The TV is small and the "live TV" choice is poor. The beds are very hard so we needed a soft topper which our cabin steward happily ... Read More
We paid extra for a suite which was comfortable but had some problems as well. The TV is small and the "live TV" choice is poor. The beds are very hard so we needed a soft topper which our cabin steward happily fitted.Unfortunately the suites midships are under a common area above, so all through the day and night we had noise from above. Generally the ship is nice and the entertainment was good. The food however was very hit or miss, we found the first two days meals in the freedom dining restaurant very good, but sadly it tailed off and ended up with us going elsewhere to eat. We chose Sindhu the Indian restaurant twice and the Epicurean once, all the meals were excellent in these restaurants and well worth the extra payment. One downside was the freedom dining experience it was impossible to get the same table on several occasions so we did not get to know our waiters.Once full the restaurant is frantic and noisy unless you can get near to the windows. The food started off being very good but soon it was back to very ordinary. Over cooked fish with 9 chips and a pile of what I was told was mushy peas as an example. Almost all the crew onboard are friendly and helpful, although I do feel they are terrified of a bad report as it affects their chances of future employment. We were almost begged to give an excellent on the feedback form. We are booked on Ventura next year again in a suite so we will be at the back of the ship rather than mid-ship. We will eat in the alternative restaurants even though we have to pay extra as it is a much nicer experience. Read Less
Sail Date May 2017
I had chosen to go on our first cruise (GF is afraid of planes). We chose a week long cruise around the scenic Fjords of Norway on the Azura. Incredible scenes sadly did nothing to alleviate the boredom of this ship. I did not know ... Read More
I had chosen to go on our first cruise (GF is afraid of planes). We chose a week long cruise around the scenic Fjords of Norway on the Azura. Incredible scenes sadly did nothing to alleviate the boredom of this ship. I did not know what to expect being our first cruise and was pleasant surpised by the service onboard, which I had expected to be lesser than the more expensive rivals like Cunnard etc. However the waiters were very friendly and always avaliable. The prices of alcohol were no different to pub prices and the food was excellent. Being in my early 30s I did think that cruising out of season might be like going to a bingo hall but having choosen such a huge ship I thought that there would be equally aged people on board and plenty of things to do all day. I would say though that only maybe 5% of the whole ship were under 65. I do not begrudge an good chat with my elders, however when I wanted to entertain myself aboard, all I was able to do was play shuffle board or go to a guest speakers who were either explaining how to reduce swelling in your feet or how to use an Ipad. Having chosen Norway whose ports are very small cold towns, we relied on the ship a little more than you might a warmer climate to keep us entertained. This sadly wasn't the case. The boat has little do in the way of sport. A half decent gym yes, but only a basketball court and some very very small golf nets on the very top deck, which no one bar myself ever used. A few daily quizzes and some once daily wii bowling for half an hour and I had very very little else to do. The evenings were not much of an improvement. The entertainment being aimed (quite rightly since it was 95% of the passengers) at the elders. With two average comedians and almost all singers. The only one being worth a watch was the very talented Freddie Mercury impersonator. Absolutely no entertainment outside on the top deck from the entertainment crew, except the dissembarkment dance they did at the 4 ports (if you can call that entertainment) which was the same each time and would have looked bad in an episode of hi de hi. That said, I managed to find myself in the bars watching the sports channel and the occasional film with my cheapish booze which is fine for me, however I wish I had saved my money and done it down the local whilst looking at pictures of Norway online. Would have saved me a few grand. I will say thought that had the service been bad I would have jumped over board, but the food and the waiters were so good that for what I paid it was a steal. They made the cruise. Read Less
Sail Date May 2017
It all started so well. Just a short break to celebrate my retirement. The journey from our home in Somerset was one of the best we have ever had as it was Easter Sunday and there were no shops open! We arrived at Southampton and ... Read More
It all started so well. Just a short break to celebrate my retirement. The journey from our home in Somerset was one of the best we have ever had as it was Easter Sunday and there were no shops open! We arrived at Southampton and joined the lengthy queue for CPS parking. After about 30 minutes we were processed and heading for embarkation in the Mayflower terminal. We had been given a check in time of 3.00 p.m. and this is the time we were given. We had over an hour to wait. The terminal was complete chaos with disgruntled passengers trying to find seating. There is one only vastly overpriced venue to purchase refreshments. At least at an airport there is a choice. There were constant announcements about not blocking the check-in queues and to wait in the seated areas. We eventually reached check-in at 3.25 and then the trek through security. On board at last, we tried to get a beer only to be told the bars were shut because the safety drill was about to take place. Some joke – there were still dozens of people waiting to embark. Our cabin was very nice surprise. A superior balcony on D Deck. A spacious cabin with defined lounge area. Perks included robes, slippers and towels that were actually big enough plus a bottle of champagne and a box of chocs. Our mood lightened until Safety Drill. Our muster station was the Glass House. The stewards on the stairs really didn’t seem to know where to send people. We attempted to get through to the Glass House, only to be told to go down one more deck, which we knew was wrong. We were then sent back up again only to be told again we were in the wrong place! We made our way to the Glass House and were ordered to stand on the carpet outside as the place was so packed. The muster drill was as chaotic as the Mayflower terminal. It simply isn’t feasible to ram so many people into such a small space; all brandishing life jackets. Despite being told not to put jackets on some people did which made space tighter than ever. I hate to think what would happen in a real emergency. We had been assigned Freedom Dining and on the first night had a table for two but after that shared with others since again the queues were endless. The food is all plated and portions are small. The days of taking a photo of your plate to send to your friends are well and truly over as far as P & O are concerned! Service was slow and noisy in the restaurant –presumably through understaffing. On the last night I had to send calves’ liver back because I couldn’t cut it! We had early room service continental breakfast, which was good. We went to the buffet later on and the choice was limited to typically British. Lunch. We ate in the buffet – mostly on salad because the cooked fare was very processed. One good addition is the Grab & Go servery on deck, where you could get a filled roll and a pudding. We ate in the Glass House once which was mediocre and in the Beach House were the cover charge of £7.50 each was well worth it and we had excellent fillet steaks. Drink. This time we found drink prices expensive. Two glasses of Shiraz at lunch came to over £13 in the buffet – in plastic glasses to boot! Ports. At La Rochelle there were not sufficient shuttle buses and it was taken over an hour queuing in the cold wind, so we reluctantly gave up Bilbao. The ship docked at Getxo which is quite a long way from Bilbao and there was a free shuttle. We have been to Bilbao several times and hoped to we be dropped off nearer the old town but we weren’t and were left in a back street not close to anything of interest. So we caught the bus back and regretted not taking a local service for 8 euros into Getxo which actually looked quite inviting. La Coruna. A firm favourite with us. Always something new to discover. We decided on a local circular tour at 15 euros each and then went to El Rey del Jamon for the most amazing serrano and cheese. Entertainment. If you’ve sailed with P & O before, nothing much changes. There were a lot of children on board, who monopolised the pools but this was to be expected at Easter. Weather. On the whole was good except approaching La Coruna and leaving when at one point the wind got up to Storm Force 10. The Azura creaked and groaned all night and we did not get any sleep. Our overall opinion. Having been on Arcadia at New Year and experienced similar embarkation difficulties and not really having anything good to review, we now feel our disillusionment with P & O was not limited to Arcadia. We feel that P & O are stuck in a time warp and relying on past passenger loyalty. Sorry to report that we are finally about to jump ship and continuing our cruising with other more progressive cruise lines, where there is genuine concern for passengers. Read Less
Sail Date April 2017
We arrived exactly at our check in time and were able to check in immediately. It was an efficient check in with minimal queuing. It seemed many people had arrived earlier than they were advised and had to wait a long time in the hot ... Read More
We arrived exactly at our check in time and were able to check in immediately. It was an efficient check in with minimal queuing. It seemed many people had arrived earlier than they were advised and had to wait a long time in the hot lounge. Overall a very good experience- we were able to go immediately to our cabins and our luggage arrived soon after. The cabins are well appointed and comfortable. The full size White Company products in the bathroom were appreciated. In general, the ship feels a little dated- it lacks the glitzy, modern wow factor of many others. It's clean and perfectly functional though. Overall the staff were friendly- our cabin attendants in particular were excellent. A few niggles though. There feels like a lack of training and lack of incentive to to a good job. I can't help but wonder if it's the lack of tipping culture on board (something I was initially very pleased about!) - drinks waiters will avoid catching your eye, at dinner the "wine waiters" don't know about wine, so you cannot discuss choices or get recommendations from them. There is also a real feeling of discord amongst the staff- we were privy to several incidences that made you wonder how badly they must be treated. For example- we were chastised for asking for water from a passing waiter by the one who must have been designated to us- he informed us that "we must order from him or it looks bad". It's uncomfortable to think how they must be treated to react in this way. Though we were initially disappointed there is no happy hour on board, we soon decided we would take Azura's all day reasonably priced drinks over one hour of respite from eye watering prices of other boats any time! We also appreciated the lack of drinks package option and associated pushing/upselling of it. Others may feel differently though. There felt like an awful lot of queuing and unnecessary faff during the holiday. I have never seen the process of getting a table at dinner/getting on a tender/getting a shuttle to port strung out quite so much! The process of tendering was blown out of proportion with an information leaflet two days before port, a mandatory step test, having to collect a ticket and sit in a waiting room before being sent to the gangway. On other boats you just disembark onto the tender as if walking onto the dock- one boat fills and another takes its place. It just didn't make sense to me. I think they only get away with this because the majority of passengers are British and don't make a fuss by nature. Apart from La Coruna- all destinations were a tender journey or significant shuttle bus from the port. Something to bear in mind considering the above mentioned faffery! The entertainment we saw was good- though most is repeated through the week (different material, but same comedian/singers). The house band and orchestra were disappointing- again, like the wait staff, they just didn't seem to care. A lot of yawning/checking of watches during their sets. We really liked the Malabar venue though and enjoyed seeing live music and having a drink there late in the evening. On a cooler cruise like ours it was a shame that the majority of movies were shown on the sea screen when the Playhouse would have been a more suitable venue. More frequent showings would also have been appreciated- without the weather for sunbathing the indoor areas often felt cramped and like there was nowhere to go, a few more movies shown indoors on sea days would have been great. The food in general was fine to good. We ate the majority of our meals in the dining room- the buffet was unappealing. Smelling of fish first thing in the morning or general canteen. We had a couple of exceptional dishes in the dining room, but generally it was good if not exciting. Those speciality restaurants we tried (The Glass House and Sindhu) were not significantly better enough to warrant the extra charge. Self assisted disembarkation was truly excellent- we were off and back in our car within 30 mins. A brilliant system. In general a real mix of good and neutral points. In summary we loved the swift embarkation and disembarkation, paying in pounds, reasonably priced drinks and lack of up-selling. The queuing/faffing at ports and dinner, service, food and entertainment though not bad could have been much better. I would probably give P&O another go but maybe not with Azura and probably on a warmer itinerary. Read Less
Sail Date April 2017
Never travelled by P&O before & decided to celebrate my wife's 70th by inviting 23 of her family(incl partners)...many younger group had never cruised before. Embarkation was reasonably swift ,embarkation times carried out ... Read More
Never travelled by P&O before & decided to celebrate my wife's 70th by inviting 23 of her family(incl partners)...many younger group had never cruised before. Embarkation was reasonably swift ,embarkation times carried out according to cabin deck alphabetical nos from priority for suites,balcony,etc to inside cabins..Ours was 3.30pm which by the time embarkation was complete for all of us,it left little time for our party to familiarise themselves with the ship,let alone get ready for the 1st sitting at 6.30pm.!-I was disappointed the we had requested a double for our cabin C211 & had 2 singles-pity! The Oriental main dining restaurant was spacious & well designed.We were sat on 3 adjoining tables rather than 2 of 12 & 10 (as indicated by our cruise agent),however the wine service ok & table service generally good.Regrettably ,although the menus was variable ,2 dishes of beef on our table had to be returned as overcooked.To redress the situation these were promptly replaced with requested prime steak ,which was excellent. Overall I was impressed with the design of the ship & in particular P&O seem to have excellent facilities for children & my grandson was well entertained, as his parents reported having a really relaxed time!! The biggest gamble on these type of cruises is the possibility of hen or stag parties being near in the adjoining cabins,but this can be outweighed by the absolute value for money v's staying in a British Hotel with a party this large.Plenty to do in Bruge for the day & bus/taxi wise only around 15-20mins away from dock. Finally overall great fun mini cruise with all close family taking the opportunity to catch up & enjoy each others company in the may entertainment areas on the ship. I final critique which I know many passengers are now balking at & that is the increased tipping fee automatically added to the bill without CLEARLY advising passengers they have the alternative to request envelopes at reception to tip those that deserve this having attended to passengers over & above the norm call of duty(.£6p/p per day) or £12/cabin p/d)-Thomson include this in their overall cruise prices,so whu cant other cruise lines????? Read Less
Sail Date March 2017
Looked a bit tired and needs some up grading. The food and crew are very helpful and friendly they all work very hard to make your cruise enjoyable I could find no fault with them, I was very impressed by how hard they worked. However I ... Read More
Looked a bit tired and needs some up grading. The food and crew are very helpful and friendly they all work very hard to make your cruise enjoyable I could find no fault with them, I was very impressed by how hard they worked. However I way very disappointed in the so called Captains party no idea who he was we were not introduced to him as we had on other ships, I thought the venue was wrong, also there is no proper dance floor you had to dance in the Atrium which was a bit off putting for beginners. The bathrooms were very small and dark our shower curtain didn't fit the tray so the bathroom got very wet every time you showered. The adults only pool was a God send as the main pool got very noisy in the afternoon. I would recommend you go for the open sitting for dining as 2rd sittings miss a lot of the shows unless you stay up late as some don't start until 10 30/11 pm. Read Less
Sail Date March 2017
First of all the positives: The flight and transfers were excellent on a Dreamliner from Manchester. We upgraded our seats but it's not really essential as the standard seats are larger than normal. Our balcony cabin on A deck ... Read More
First of all the positives: The flight and transfers were excellent on a Dreamliner from Manchester. We upgraded our seats but it's not really essential as the standard seats are larger than normal. Our balcony cabin on A deck was well positioned and very quiet, our steward Hilda was the best we have ever had. Chantal in the spa did my nails and they are un chipped 16 days later very impressive! I can only comment on our experience of the excursions and as we only did 3 perhaps that speaks volumes. Sights of Grand Cayman where we saw an elderly man in a red cape pretending to be the devil in hell, blowing holes which were not a patch on the ones in Cornwall and a wreck of the 10 sails which was so far away it looked like a surf board stuck up in sea even a man with a long distance lens could see nothing. Aruba highlights was quite uninteresting tourists have to view the 'baby' natural bridge as the usual one has collapsed and a very busy beach. Although these 2 were disappointing Deep Sea fishing in Amber Cove was terrible 8 people had paid to fish and 2 to observe. On boarding the 8 were given a number. 6 lines were put out at the rear of the boat and baited with fish. After about 2 hours a fish finally gave in and the man who had number 1 was called to reel it in. Regrettably the other 7 did not either see any fish or get the chance to actually hold a fishing rod. After 4 hours the lines were reeled in with the bait in pristine condition quite an achievement for the guys running the trip, they put it away to use again. For us a waste of time and money, although a packet of crisps was offered and the rum came out we wanted a fishing trip not rum runner! The excursion manager refunded 20% not enough but then they are not customer focused at all. Barbados, Jamaica, Tortola, St Maarten, St Lucia and Dominica we arranged our own with local taxi drivers and they were good value and interesting. In Dominica there is a bar near the ship which must be well known. We watched several people arriving back very drunk, one being carried back and put in a wheelchair. An officer had to go to the bar twice to tell them we were about to leave, entertaining to watch but very embarrassing. The entertainment was not inspiring apart from the Adele tribute and Walk like a man 4 seasons tribute. The daytime entertainment programme was very poor, several talks on medical complaints and a speaker who gave 4 talks on sea days i.e. Immigration crime, intellectual property crime, cannabis farms and his job at the Shard. We kept going in to make up the roughly 40 in the audience because we thought surely it will get better and we will learn something new but no we didn't. Most people know that immigration gangs, fake goods and cannabis farms exist and as for the Shard there were no actual details about how it was run etc. The food was good apart from one piece of raw chicken, the drinks are fairly priced. The reception staff were helpful but the assistants in the shops were mainly off hand. Nothing beats waking up in a new port each day and opening the curtains to a lovely view apart from when Britannia arrives at the side, spoils your view and puts you in the shade all day but that only happened twice. We did enjoy the cruise but felt let down in some parts. Internet on the ship is very expensive and doesn't work in the cabins, on shore it's easy to buy a drink and use the free wifi which is also faster. Read Less
Sail Date March 2017
We Embarked at Barbados as independent travellers, which ran very smoothly. We haven't sailed with P and O for several years, and wanted to go back to relive what we remembered being good entertainment and food ! We quickly ... Read More
We Embarked at Barbados as independent travellers, which ran very smoothly. We haven't sailed with P and O for several years, and wanted to go back to relive what we remembered being good entertainment and food ! We quickly noticed the differences ! We felt the cabin was very compact, but we liked the open plan wardrobe. We were surprised Bathrobes werent available as standard issue Food. We felt the quality and range wasn't great. But enjoyed our experiences at the speciality restaurants, The Beach House and Sindhu. The free iced water available at most bars was appreciated and a plus point. Entertainment. Comedians were good, but most shows didn't last more than half an hour. There appeared to be a lack of professional entertainment to suit all tastes. If they are trying to appeal to younger customers they need to provide suitable entertainment. The games/quizzes in Brodie's were entertaining . As were the poolside 'games' We felt that getting dressed up on a formal night was almost pointless, it just appeared to be a wasteful exercise, all dressed up and nowhere to go ?! Our conclusion was that we probably won't race back to Azura, for our age group (mid 50's) Celebrity is probably a better choice Read Less
Sail Date February 2017
Recently arrived back from Azura cruise 21 Jan-4 Feb 17. The cruise was generally fine but there is much that can be improved. The 65% reviewers approval rating is a fair assessment. We had a bad start to our holiday on the flight to ... Read More
Recently arrived back from Azura cruise 21 Jan-4 Feb 17. The cruise was generally fine but there is much that can be improved. The 65% reviewers approval rating is a fair assessment. We had a bad start to our holiday on the flight to Barbados. We paid a lot extra to be upgraded to Premium Economy which is not value for money. The Premium cabin is no different from the Economy cabin apart from a curtain to divide the two. A couple of free drinks does not compensate for the extra money paid. Legroom, seats, food etc is the same AND many of the TVs did not work for the flight duration. The cruise itinerary was fine but we could have done without Amber Cove which is not much more than a Carnival play park. The entertainment on board is below average. Using individuals from the on board team will only work if the individuals are good enough. An exception was Paul Rudd? the lead guitarist from Jet Set (the ships' resident band) who was very good. The food at breakfast/lunch was fine although the servery was a bit of a scrum.Food at dinner was, in my opinion, not up to standard. The chef seems to think that the British only eat warmish British food and bases his menus on this. Try other food, we can take it! The gym is very good. The variety of classes needs to be looked at. It was noted that classes that demanded a fee were a bit thin on the ground towards the end of the cruise. My wife liked the line dancing but not in the Atrium! A lot of other guests turned up there just to watch which made some participants who were still learning routines a little embarrassed. Other ships use the theatre. Trips organised by the ship are very expensive. Many passengers used the local taxi/mini buses which are not as comfortable but half the price. They all go to the same places! Drinks in the bars are not cheap. Spirit measures are minute! Buy a "double" to get more than one sip, that will cost around £8.00! BUT the wine list, quality and prices in the restaurants was very good. Well done. I had a stomach bug for 48 hours which was reported to the emergency number as instructed. I was told that I would get a call from one of the medical team ASAP but never did. I chased it up later and was told that the call receiver had written down the wrong cabin number so I could not be found. I can guarantee that no other person on the ship had the same surname as me so finding me should not have been a problem. This has to be sorted. Tips, as on other cruise ships are automatically taken from individual on board accounts. This practice should be stopped. I am still convinced that it is not legal. The weather was not great. Rained for a short time most days but still very warm. Lots of moaning here but all in all the cruise was mostly enjoyable. Well, we were on holiday! Read Less
Sail Date January 2017
So many people had recommended P & O so we decided to try. Itinerary was perfect each Island was great. The ship however was a different matter. cabin (we had a balcony) was average with very few little extras to suprise you each ... Read More
So many people had recommended P & O so we decided to try. Itinerary was perfect each Island was great. The ship however was a different matter. cabin (we had a balcony) was average with very few little extras to suprise you each evening as on other cruise lines.It was adequate. The self service food area was very poor. Staff very slow to clear tables and lethargic, rubbish on floors ignore for too long. Regularly ran out of mugs for coffee, cubs for water and fruit juice. Fruit juice and water ran out at regular intervals. The food was unimaginitive and very British, food again regularly ran out and jams occured whilst people waited for what they wanted to be replaced, I would suggest they should be refilled before they get to only 25% full. Hot plates were stored in such a strange plac e that queues formed waited to get them whilst others chose the food right by them, again plates and bowls ran out consistently. The resturant for dinner was very good, we had excellent waiters and wine waiter who would do anything for you. For me the food was excellent but did not suit my wife with quite a bit of fish each night. Again very British in style. Have never been on a ship with virtually all guest being British, personally much prefer a variety of nationalities to talk with and understand their outlook on life and culture. Entertainment was average and heavily slanted towards music. On deck very very loud and intruded in the relaxation of sunbathing, we could do the music quiz on our balcony without difficulty, which was a problem again for trying to relax and rest. Would I use P & O again? Not at this time, I would have to really be conviced and the itinerary would have to be really attractive. Have experienced much better service on other lines Read Less
Sail Date January 2017
Having previously sailed the Baltic in Arcadia, we decided on this fly cruise to New Orleans, Florida and the Caribbean over Christmas. We flew from Birmingham Int Airport which was overflowing, took us over an hour in the queue to get ... Read More
Having previously sailed the Baltic in Arcadia, we decided on this fly cruise to New Orleans, Florida and the Caribbean over Christmas. We flew from Birmingham Int Airport which was overflowing, took us over an hour in the queue to get to the check in desk. When we finally took off, we were at least half an hour late. The flight was extremely long, eleven hours in total due to weather conditions, but mercifully quite smooth with little turbulence. We arrived at New Orleans airport, and the immigration procedure was mercifully quick, on the coach to Azura, and another fairly quick embarkation process. We decided to go to the Restaurant for a bite to eat as airplane food isn't exactly enormous and we were fairly hungry. After a tasty meal we returned to our cabin to unpack. The time was now gone ten thirty and no sign of the cases. We waited, and waited. Finally I rang reception and after twenty minutes I finally got through. I explained our dilemma regarding the cases and was asked for a description and cabin number. They would, I was told, ring me back with any news. As anxiety rose between us regarding the lack of luggage, and the prospect of spending Christmas in our travelling clothes, my Wife sat on the bed close to tears. Not a good start. We waited and waited with no forthcoming phone call until about 1am when my wife heard a noise outside the door. We opened the door to find our cases just left there, no knock or phone call. Whoever left them there must have bolted as there was no sign of anyone outside! More than a little miffed and very tired from the extremely long day we literally fell into bed after unpacking, (we had a trip booked the next morning and had to be up early). Our cabin was pleasant enough but markedly smaller than ours on Arcadia. The balcony was smaller also. We had two recliners but only one footstool. The bathroom (shower) was clean, but there was a smell of urine from the w/c which was present all of our trip. Christmas Day arrived, and so did a sore throat for my Wife. Boxing Day delivered mine also. These quickly developed into really horrible chesty coughs and colds. I also developed an infection in both eyes. We then began to notice a dawn chorus of coughing all along the starboard side of the ship. I met our neighbours on the balcony's who were in exactly the same state as we were in. We were healthy before we set out, but felt dreadful two days in. Talking to a member of staff we learned that quite a few of them had been taken off duty ill. We have been home now two days, and are still not fully well. We caught similar bugs whilst on Arcadia, one of the downfalls of cruising I suppose. We soldiered on, determined not to let this setback spoil our holiday which we had paid a lot of money for. The trips were mainly very good but we felt overpriced, one in Puerto Rico was really poor for what we paid. We elected for Freedom Dining which worked well for us. The first dining session we shared a table with six older folk who when realised that we weren't interested in talking about Golf or Cricket all evening, pointedly ignored us. Not wishing to repeat this we were lucky enough to be allocated a table for two for the remainder of the journey. We found the meals both in the restaurant (Meridian) and the buffet to be excellent generally, with attentive and pleasant staff throughout. The entertainment from the Headliners was very good we thought, and Gareth ( a semi finalist on Britain's got talent) was excellent. Also good was Mick Miller, a comic from the old school who had us in fits of laughter which really hurt after all that coughing! We can't comment on the Christmas and New Years Eve parties as we were too unwell to join in sadly. Overall we felt that the Azura had more than a tinge of Butlins about it, not helped by the silly noisy games and the ludicrously over the top leaving port party involving Brittania which was berthed alongside in Granada. The din was deafening even with the cabin doors shut! We are very young at heart retirees who enjoy rock music and we're certainly not stuffy, but this was more suited to the Ibiza club scene! So here we are now back home having paid not much under £9,000 inc trips. Sure, we've been to some wonderful places but never again. This has finished us with cruising. Two cruises and gotten ill on both has drawn a line under a less than pleasant experience. Read Less
Sail Date December 2016
The cruise itinerary fitted perfectly with our Christmas holidays. We booked well in advance because it was expensive over the festive period and we like a balcony cabin. Our flights from Manchester to New Orleans and back from ... Read More
The cruise itinerary fitted perfectly with our Christmas holidays. We booked well in advance because it was expensive over the festive period and we like a balcony cabin. Our flights from Manchester to New Orleans and back from Barbados on the Dreamliner were excellent. We were in Premium and thought it was much better than Business Class on both Virgin and BA. We were quickly through customs and onto the coach and there was no delay checking onto the ship. Unfortunately things went downhill from there. Our cabin was ok, not great compared to other ships. No bath robes? Never been on a ship that doesn't supply them before. We bought some and brought them home. However, our steward was very good. We had anytime dining in Peninsular Restaurant. We always asked for a table for 2 and sometimes had a buzzer but never a long wait. Service was usually good, although it often took ages to get wine. Menu choices uninspiring, although the soups were always hot and tasty. We ate in all the speciality restaurants. Liked the Glass House best. The service at all these restaurants was always good. The buffet! Poor. Luke warm food, no service at all. Staff couldn't care less. Stayed away from the sail away parties, it's just not our thing. Enjoyed the terrace pool on sea days as it was handy for our cabin. Overall we enjoyed our holiday although we prefer a more cosmopolitan atmosphere on board. Read Less
Sail Date December 2016
We have cruised many times and were on the Azura for 4 weeks over Christmas & New Year 2016/2017. The Thomson flights to and from Barbados were fine but a little late, and you now have to pay for drinks, except for water. Tea and ... Read More
We have cruised many times and were on the Azura for 4 weeks over Christmas & New Year 2016/2017. The Thomson flights to and from Barbados were fine but a little late, and you now have to pay for drinks, except for water. Tea and coffee with the meals is also complimentary. This was the first of several examples of P&O penny pinching, as the last time we flew for a P&O Caribbean cruise all drinks were free. The ship was mostly kept very clean and is in fairly good condition, but it is starting to show its age despite a recent refit. There is some rust around, and the tunnel over the Coral pool is cracked and looks like it could collapse. Several of the pixels on sea screen do not work properly and the sound is also poor, the whole thing needs replacing. The choice of films shown on this screen was very limited with films repeated on several occasions. Another area where P&O should spend more money. The ship did not feel as Christmassy as when we were on the Ventura a few years ago. This was partly caused by the fact that hardly any Christmas music was played until 23 December, and then for some reason it was played until 3 January. The decorations in the Atrium where lovely, but elsewhere there were just a free trees and some garlands. We were in cabin C534 which was an extended balcony on deck 10, and was a reasonable size with just enough storage space and comfortable beds. The channel choice and complimentary films available on the TV was poor, again more money should be spent here. We had problems with the bedside, lamps, air conditioning and the sink, but these were sorted very quickly by the maintenance team. Our cabin steward and room service where excellent. With a few exceptions the entertainment was very good with some good shows and guest acts. Many passengers including us could not understand why ‘Accent’ where the main resident band. The female lead singer had a good voice, but she spent most of the time getting the passengers to say ‘yeah man’ etc and got on our nerves very quickly. Also the when guitarist sang he was off key and awful. ‘Jet Set’ where the other resident band and were much better, but didn’t perform very often, and mainly were the backing for guest singers. The entertainment team worked very hard with plenty to do around the ship, especially on sea days. However, they must have thought we were deaf with nearly all the entertainment around the Coral pool being much too loud, and also the odd show in the theatre and show lounges. What also spoilt some of the shows for us was a minority of ignorant passengers talking. The service was good in the freedom dining Peninsular restaurant, but only average in the buffet and around the pool were table clearance, collection of mugs, glasses and plates etc could be slow. On some days food choices in the buffet where not labelled. With regards to the buffet; mugs, decaf tea and coffee and clean tea spoons often ran out, and we do not expect to have to use paper cups and milk sachets on a 4 star ship. Water from the machines came out really slowly so it took ages to fill a glass. To be fair extra water containers where put out to help this situation. Due to strong winds we missed Antigua and Grand Cayman, but the latter was a farce. There where 4 other ships anchored and tendering in Grand Cayman, but our captain said the port authorities would not give him permission to drop anchor. It was obvious to many people that P&O had not paid enough to get a better position and hence be able to tender. One positive of this was that we arrived in New Orleans a day early. Here we had to go through immigration and were told it could take 10 hours to clear the whole ship. It was planned to start issuing raffle tickets at 7am to decide when you would be called to go to customs. However, people started queuing at 3.15am, and they actually started issuing the tickets at 5am, much to the annoyance of some passengers. In effect it took 6 hours to get all the passengers and crew through immigration. The sunbeds where too tightly packed together meaning people would stack them to create more space, but of course this lead to less beds for use causing a few heated discussions by late morning on sea days as people looked for a sunbed. Brits are definitely worse than Germans for reserving these beds as well. In Jamaica I went on a P&O 4x4 island tour and my wife went to Rose Hall, which we both enjoyed. However, the P& O trip we took to the Kennedy Space centre from Port Canaveral was one of the best shore excursions we have ever done. In summary we enjoyed the cruise, but P&O seem to have become more penny pinching, and they would not be our first choice for another cruise. Read Less
Sail Date December 2016
This was our First Christmas and New Year Cruise and maybe our last?, we flew from Manchester on a 767-300, "it was strongly hinted it would be a dream liner but sadly not" this was our first long haul Flight and the last, (mind ... Read More
This was our First Christmas and New Year Cruise and maybe our last?, we flew from Manchester on a 767-300, "it was strongly hinted it would be a dream liner but sadly not" this was our first long haul Flight and the last, (mind you we did have to fly back and we were dreading it), Six out of the Eight on board Toilets packed up on our journey, the queues were long and very lengthy, we, the passengers, were blamed for flushing prohibited items down the loo which i find a little unbelievable. I am a Coeliac i have to follow a Gluten Free diet,but was told i may not be able to be supplied with a Gluten Free meal so i brought my own only to be presented with a Gluten Free meal so what do i do eat my own or there's, i chose the later, upon reflection i would rather have eaten my own. The positive side of things was the delivery of our luggage, it was outside our Cabin an hour after we entered our inside cabin, we chose inside cabins, the reason being we travel the same rout as everyone else, we eat the same food, we drink the same drinks so why pay Two Thousand Pounds more for a view, we can see the view on the TV in our Cabin, and within Two Minutes of leaving our Cabin we can be on deck. We chose Club Dining in the Oriental we were on the First sitting, the food was only average nothing special, even though they were called by all sorts of fancy names, i did enjoy the Sirloin Steaks, i repeatedly asked for Dianne Sauce but for some reason the Chefs couldn't make it, if indeed they were chefs, i have my doubts. I know a number of Chefs at home and making a Dianne Sauce is very basic knowledge that is taught in the first year as a chef. I am a Coeliac i have no choice but to follow a Gluten Free Diet, i was accomodated fairly well but found the menu a little restricted, apart from the Sindhu Restaurant that is, the few meals we had there were incredible and mostly Gluten Free, but there was a £20 Supplement for each person for each meal. I was told the kitchens made Gluten Free Bread every day but i saw all the packets of Gluten Free Bread made by Schar so maybe not hey?. We liked to go to a Show or some other entertainment although for the first Three weeks it was sadly lacking, we did like some of the Tribute acts, namely Tina Turner, Annie Lennux and Lionel Richie, Mike Miller one of the original Granada show Comedians was brilliant. We found the Staff were mostly very friendly and Polite, i prefer to be called by my first Name and not to be called Sir, most of the bar Stewards thankfully called me by my first name i much prefer the friendly approach. As we were on the Cruise for 28 Days we booked a few Shore excursions, one of which was swimming with Sting Ray's on the Island of Grand Cayman we did this Four Years ago and found it an incredible experience, so we thought we would repeat it once more but sadly we were told it had been canceled because of rough weather, we were in the bay with Five other Ships, all American as it happens, we were told we couldn't Tender to the Port because of this weather, yet all the other Ship's were able to manage to get in to Port by Tender, very odd i think and very annoying. We missed Antigua because of this bad weather but gained an extra day in New Orleans because of this, all other Ports of call were well worth the visit, including, St Kitts were we where on the Sugar Train for a Two hour tour of the Island, we loved the Land and Sea excursion on St Lucia well worth the money we thought, then the Kennedy Space Centre the history on that site was well worth the visit, all the Rockets that took the men to the moon and that built the ISS were on display, an incredible day. Our cruise began in Barbados, we were processed then walked on board to our Cabin which was ready for us to enter, because the previous occupant was evicted at Eight that morning as we found out on the 28th Day of our Cruise when we were evicted at Eight that last Day of our Cruise, the last day being the 28th day that i had paid for, we had no Cabin even though we had paid for it. We were offered a Cabin until Three that afternoon for the princely sum of 45 pounds, i found that unbelievable because i had already paid for my Cruise, the excuse i was given was that they needed to get my Cabin ready for the next Cruise Guest, please excuse me for saying this but i don't give a stuff for them that Cabin was mine, i had paid for it, our flight was at Six Thirty that evening, in fact it was Two hours late tacking off, we were sat on that aircraft for One and a half hours without air conditioning,the heat was incredible, my wife was at the point of collapse, i was and still am very annoyed. We will not as i sit here writing this ever think we will Cruise from that Port again, or fly long Haul to that Port, or maybe never Cruise with P&O again, they had our Money then kicked us out of our Cabin. I will say this though, we did enjoy the Caribbean Islands we visited even though we missed Two of them because of bad weather, or was that the reason, all the American Ship's managed to get in, but we couldn't. Antigua........Couldn't Tender in, weather too bad? St Kitts......... Beautiful Island, Beautiful people....... Sugar Train tour, fantastic. St Martin...... Half French,Half Dutch Island, very Beautiful. Tortola......... Cane Garden Beach is beautiful, but the sun beds are broken and Dangerous, don't rent them, there are many more beaches on the Island. Catalina Island... this Island has the best beaches anywhere, the ship moves everything onto the Island they take it over for the day, all the food, all the drink are brought from the ship and set up by ship's staff, what a fantastic day, all the sun beds and parasols are free to use. Jamaica, Montego Bay, we were advised not to go into Town under our own steam so we took the Ship's advice so we stayed on board. Grand Cayman... couldn't Tender ashore, bad weather,?, but all the American Ships did, there were Five Ships Anchored, we couldn't so we left. USA New Orleans..... 3 days, enjoyed everything about the City apart from the immigration process. Key West.... Didn't go ashore wasn't feeling to well. Port Everglades.... went ashore but came back 1 Hour later, the beach was very crowded the sea was very rough. Port Canaveral... went to Kennedy Space Centre, Fantastic place, the Americans can put a show on so well. San Juan.... One of the nicest Islands to walk round, so relaxed. St Thomas... Went on the Cable Car to the top of the mountain fantastic views, had bus ride round the Island, very good. Dominica..... just had a walk round, all the shop's very much the same. St Lucia ..... love this Island, we went on the Land and Sea Tour, one of the best Tours we've been on. Grenada.... Wasn't to happy about this Island, pestered all the time by Taxi Drivers so went back on board. Barbados.... Two Days... walked into Town pestered by Taxi Drivers must have said "no Thank's" over One Hundred Times. Day Two, didn't leave the Ship evicted from Cabin at Eight in the Morning didn't leave Ship to fly home until Five that Evening, going stir crazy, then flight delayed for Two Hours, wasn't very happy, lost One day of Cruise. Despite what we've said we did enjoy the Cruise over Christmas and New Year and most of the Islands we visited, but some of the incidents on the ship made us feel uneasy, my wife who is Blind was accosted by a drunk, he became very intrusive and very very rude, swearing and being a drunk, some may say he was just being festive but it did make us feel very uneasy, he bumped into us on several occasions and was drunk most of the time day and night, it did spoil our Cruise to a certain extent. I doubt we would do this Cruise again, or any Cruise again, we feel some of the cliental P&O are attracting are not who we want to mix with, i feel so bad saying what i've just said, we are just ordinary people who have worked hard all our lives, we have loved Cruising with P&O in the past but feel it is not for us anymore, maybe we will change our minds, in some ways i hope we do we love to travel. Read Less
Sail Date December 2016
This was our second P&O cruise, the first being a four day mini-cruise which failed to meet nearly all of our expectations. So it was with some trepidation that we booked a two week Caribbean cruise (Dec 2016). Flights were with ... Read More
This was our second P&O cruise, the first being a four day mini-cruise which failed to meet nearly all of our expectations. So it was with some trepidation that we booked a two week Caribbean cruise (Dec 2016). Flights were with Thompsons and I have to say the Dreamliner trip out from Birmingham was excellent. What was even better was that our cases, taken at Birmingham Airport, were to be delivered to our cabin on the Azura in Barbados. Didn't even need to pass through customs - just off the plane and onto the (rather dilapidated) coach. Azura has had an update fairly recently and it was in pretty good shape - no complaints there. We had been upgraded so our balcony was bigger than expected and being midships we were to have a comfortable passage. One surprise was having two chairs on the balcony but only one footstool - despite there being plenty of room for two. We were told that only the more expensive cabins had two footstools which we found to be needless penny-pinching. Food in the buffets and restaurants was good - if not exceptional. Service in the restaurants was variable - some teams were excellent others were slow and lacking in warmth. The bars were OK although on the first night we failed to get any service at all when we went to the Glass House bar and so didn't go back there. The Blue Bar was OK but being served nibbles in a very grubby glass did not endear us to the place. By far the best bar was the Planet. Fantastic service and terrific ambience - we especially enjoyed the HD screens showing clips from around the World. Staff around the ship were generally pretty good although some did seem to be disengaged from the passengers. On one occasion I had to stop and step aside from one crew member who was so busy talking to a female colleague that he walked into me stepping heavily on my foot and barely acknowledged the incident. The steward though was first class. The entertainment was mixed. Some of the guest entertainers were very good whilst the in-house 'Headliners' were, in our view, very poor and we avoided their shows. Costs on board were pretty good especially compared to some of the other cruise lines that we have used. Very disappointed with the shore excursions although we much enjoyed the 'snorkel with turtles' trip. Otherwise the trips were expensive and generally of poor value although arrangements for joining the trips were well organised. Two big complaints here however. On two of the trips we were carried on local open sided buses which were really just seats and a body mounted onto a flat-bed truck. On one of them seat belts had been bolted to very flimsy seats welded to the floor. In an accident all the seats would collapse, furthermore, there were sharp exposed metal fixings which would cause serious injury in even a minor shunt. The second of these buses had no seat belts at all. Secondly, on one of the trips we were asked to sign a form given to us by the tour company. It asked passengers to join the trip on the understanding that it was at their own risk and that the company could not be sued even in the event of injury caused by their negligence. I refused to sign this and was told by the P&O representative on shore that this was common practice in the Caribbean because of the' litigious Americans'. She went on to add that we were all covered anyway by P&O. When I later looked at P&O T&C it is made clear that 'P&O Cruises will not in any circumstances have a greater liability than the excursion supplier and P&O Cruises shall not be responsible for the negligent act/omissions of the excursion provider.' We pulled out of the trip and were refunded by P&O - but we are left very concerned about the whole issue of P&O's attention to the safety and well being of its passengers. We were also very disappointed that at two of our destinations we were unable to get ashore - supposedly because of high winds. Worse still these were especially important destinations for us. Now I am not entirely sure that bad weather was the only reason, especially at Grand Cayman where there were four or five ships taking people ashore. We were told that we had been allocated space to 'hold on engines only' whereas the others could anchor and that this made a difference to tender safety. I fear that we were not told the full truth of the matter. Although the missed stops allowed us more time in New Orleans at the end of the cruise we still felt cheated. Organisation at the Catalina Island was very efficient. Prompt tendering, great barbeque and bar service made for a very enjoyable day. The journey home was well organised. Cases taken from our cabins and arrived with us at Birmingham. P&O seem to arrange these things really well. I have to say though that the return flight (not on a Dreamliner) was fairly poor. Cabin service to economy passengers was quite negligent and the food was probably the worst I have ever experienced. That says a lot. On the whole though we had an enjoyable holiday and we would travel P&O again - if not as our first choice cruise line. Read Less
Sail Date December 2016
Our 3rd cruise with 3 different cruise lines and it has to be said that the food and service was below standard, especially the waiter service in restaurants, making it the least desirable cruise we have been on. Not sure I will cruise ... Read More
Our 3rd cruise with 3 different cruise lines and it has to be said that the food and service was below standard, especially the waiter service in restaurants, making it the least desirable cruise we have been on. Not sure I will cruise with P & O again!! If you are employed to be a waiter, why don't you know how to wait on a table? Very poor service throughout the cruise, except for the odd one or two evenings/waiters. The food was average, some dishes were served barely warm, not great. Wine waiters had no idea about wine, let alone how to pour wine. Head waiters didn't seem to care, not interested in putting things right. The entertainment was very good, catering for all tastes. Roy Walker was superb, Rietta Austin was amazing, Victoria and Accent were energetic to the end, and a joy to behold. Some of the top deck entertainment was a little loud and tiring, bordering on school playground, which needs tailoring to the clientele a little more. The gala evenings were a big disappointment. Not much happening anywhere on the ship, following on from great performances in the theatre, it all felt a bit of a high became a crashing low!!! In summary. Sort the quality of the food. Throw the waiter staff overboard and replace with waiters who know how to wait on tables, know how to smile and know how to engage with customers. Until then, I think I would avoid P & O. Read Less
Sail Date November 2016
Clodia has already given a balanced an accurate review of this cruise so I will not go into so much detail. I would just further add that Captain Camby was superb, the staff were excellent,Benny the Entertainments Manager was exceptional, ... Read More
Clodia has already given a balanced an accurate review of this cruise so I will not go into so much detail. I would just further add that Captain Camby was superb, the staff were excellent,Benny the Entertainments Manager was exceptional, our cabin steward Leviston was simply brilliant. What a shame that this cruise was blighted by such bad luck. To summarise: - coach tour of Azores a complete £90 wash out and so foggy we could have been anywhere - starboard engine failure in the Azores causing 30 hour delay in port - late arrival, late departure and tropical storm soaking in St Maarten - late arrival in St Lucia - Dominica: tour bus accident (passenger fatality and injuries), exit/entry computer system inoperative, flood in the Malabar, breakdown of three lifts midship, stewards finger crushed in cabin door, late departure - Grenada: water taxi from Grand Anse beach overloaded and close to capsizing and drowning after taking on water (rescued by another water taxi and the Britannia launched a life boat) Apart from the above it was a good cruise but was upset to see drinks being served in Manhattan to a guy in a vest and shorts on a black tie evening (what happened to the dress code) and drinks being served to four underaged youngsters in the Malabar. Read Less
Sail Date October 2016
My partner and I are both fans of P&0 Cruises having taken over 20 cruises with them plus others with Cunard and Princess over the last 10 years or so. We like the range of ships in P&0's fleet along with the polite, ... Read More
My partner and I are both fans of P&0 Cruises having taken over 20 cruises with them plus others with Cunard and Princess over the last 10 years or so. We like the range of ships in P&0's fleet along with the polite, efficient and friendly service you find onboard. We took a 9 night cruise on Azura in 2011 when she was very new and really enjoyed it. Since then we have cruised on Ventura, Aurora, Arcadia and the flagship Britannia. This time around on Azura we weren't disappointed but then again we weren't exactly blown away either... In general the ship still looks good. Under the command on this cruise by the authoritative and efficient - if a little cold - Captain Robert Camby. Her gleaming white structure - now adorned with the new livery - looks like new throughout the ship - something P&0 do very well. Most of the public spaces - most notably the glass house - still work even if the stylish seating can be uncomfortable and looks rather tired. Although still good Britannia, Arcadia and Aurora's public spaces just work better and are standing the test of time much better. The cabins however do need modernising with larger televisions, fresh carpets and furnishings - much like Arcadia had in her refit a couple of years ago. Being a 'Grand/Ventura' class ship. she's also no where near as stable in rough seas as Arcadia and Aurora - both of which were designed with world cruises and proper ocean going cruises in mind. The service was very good. Polite, bright and happy stewards who never forgot to say hello. Our cabin steward was attentive as was our butler. Clearly the ship is well run. The freedom dining does work if certainly a slightly more chaotic and dis-organised option to the club dining where you get a much more choreographed service where you get to know your restaurant stewards along the way... There were only two ports on our cruise. Good ol' Le Harve and a 2 day stop in Amsterdam - although we left at 11:30am when it stated we would be leaving late afternoon on the second day on the itinerary. Amsterdam is always fun and weather for both ports was sunny blue skys if a little cold. Overall we felt Azura lacks the cohesiveness and quality of Britannia or the sheer class and the understated elegance of Arcadia and Aurora but we certainly wouldn't discount cruising on her again one day in the future...perhaps though after a proper refit ;-) Read Less
Sail Date October 2016
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

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