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5 Helpful Votes
Sail Date: October 2017
This was my first P&O cruise chosen by the friend whose special birthday we were to celebrate. P&O were nice enough to upgrade the two of us and both the super deluxe and balcony cabins were a fair enough size but oh so beige ... Read More
This was my first P&O cruise chosen by the friend whose special birthday we were to celebrate. P&O were nice enough to upgrade the two of us and both the super deluxe and balcony cabins were a fair enough size but oh so beige and plastic. Quiet though and well positioned should we have had rough seas but one of the upsides of this cruise was the calmest of waters I have ever experienced. Let's start with the positives as the negatives were many. Embarkation was super efficient, suitcases were delivered promptly and there was lots of space in the buffet for lunch on that first day. We were most fortunate to be seated for dinner with two of the most interesting of couples and I can honestly say they enhanced the whole experience. As did the friendliness of the crew but, apart from warm and sunny weather at all destinations, that's where the positives ended. The ship is constantly full of inescapable loud music which can be heard even in the library. Worse, the ever cheerful patronising entertainments team was enough to make you scream: 'were you trained at Butlins?' Some of the evening shows were passable if you could have gagged those introducing them with the perpetual interactive question: 'are we enjoying ourselves?'. If you like this stuff then you'll enjoy Azura. The food was mediocre, sometimes cold with items often repeated from lunch to dinner making you wonder if these were made of leftovers. Given this was a 'Marco Pierre White' cruise that isn't a great recommendation. By the way he only boarded at the last port of call. The so-called enrichment programme was poor. There should have been a better selection for the thinking community. Shore excursions were, as ever, far too expensive for what was offered. Best to take a hop-on, hop-off bus. Internet too was expensive especially as it was never available in the cabin. I can't say I didn't enjoy the cruise, after all I found a new bridge partner, but little of my pleasure was down to the ship. Having experienced Cunard there is really no comparison. Read Less
6 Helpful Votes
Sail Date: October 2017
Firstly we arrived at the port at 2-15pm and the embarkation process was smooth and we were on the ship by 3pm and were able to go straight to our cabin and our luggage arrived soon after. The room had been set up as requested by our ... Read More
Firstly we arrived at the port at 2-15pm and the embarkation process was smooth and we were on the ship by 3pm and were able to go straight to our cabin and our luggage arrived soon after. The room had been set up as requested by our friendly Cabin Steward Clifford. There is a hairdryer in the cupboard and two pool towels in the bathroom with shower gel, Conditioner and shampoo. My only criticism about the room was that the sheets and pillow cases were not changed during the 12 day trip. The prices of the Minibar is expensive i.e £2.75 for a coke when in the bar it was £1.75. Bar prices are similar to UK pub prices in the south of England. If you have not paid the select fare do bear in mind that some of the courtesy buses are charged to your account at around £4 per trip. We only used the buses once at Porto and there was a queue of around 20 mins but was well organised. There are plenty of areas to sit on the ship during sea days even when the weather was iffy which it was on two of the days of our trip. The Entertainment was ok but Sean Meo the comedian was truly awful we walked out after 15 mins as his act just seemed to be to pick on people at the front to try to gain a few laughs which he did not get. Ben Kimsey the singer was excellent and Tucker the other comedian was pretty funny. The Headliners performed all their shows well but someone said they were on the same ship in April and the shows were the same. The First port of call was Oporto and you really do need to get the bus to the centre and the town is very hilly. The town is nice with some nice buildings but if you want to sample or buy the Port Wine then a booked tour is advised as it is a long walk from the drop off point and from the ship. The next port was Cadiz and from here we did the trip to Seville with its beautiful cathedral it takes around 90 mins to get there. No information given on route by the guide which was disappointing. We have been to Cadiz before and it is a nice place to walk around with a lovely beach area. The next port was Malaga and from here we went to The Alhambra Palace in Granada. The Tour guide on the Bus Pepe was brilliant and gave us lots of information on route and the rep that gave us the tour of the palace was excellent. I suggest you always go with a tour guide for this tour I would not have known where to start. There was also a lunch at a local hotel with free wine and was very nice. We will go to Malaga again as it looked very nice and we did not get time to explore this time. Cartagena next with its lovely Art Deco buildings was pretty and nice to visit. Gibralter was the penultimate port with its long street of perfume, tobacco and gift shops. But do check the prices at the duty free in Gibralter as we felt they were cheaper. It depends how much you are taking back. There are a couple of tours available but we did not do them. The Last port was Lisbon and we used the Big Red Hop On Hop off bus. This was a two hour trip because of the heavy traffic but was interesting. The cost is 20 Euro per ticket . The centre near the port is lovely to walk around and we will have a closer look next time we visit. We had a lovely table of 8 every evening (club Dining at 6.30pm) and hello to Paddy, Thomas, Malcolm, Mary. Colin and Jenny . We enjoyed your company and shared a few laughs during the very enjoyable meals we had each evening. In Summary there is something for everyone on Azura but on this particular cruise we felt like youngsters in our 60s. We found most of the staff to be engaging and friendly apart from the main Coffee Barista in Java Costa Coffee where the service was hit and miss. One note here is that the cakes and sandwiches in Costa are FREE if you are having a coffee in that area. Our room was at the back of the ship on Deck 12 and you do feel the ship rocking when the sea conditions are lively. The sauna and steam rooms are free and are not mixed. You give in your room card for a locker key and towels are available. The library has a good selection of books and a news sheet is provided daily with some basic home news. And finally in the spirit of the captain's thought of the day. Whether its the best of times or the worst of times, its the only time we have got. Cabin A744 Deck 12 Cruise A730 Read Less
2 Helpful Votes
Sail Date: October 2017
We are experienced P&O cruisers and this is our 3rd time on Azura. No problems with embarkation or disembarkation from Ocean Terminal. Azura did not disappoint us. she is getting a little tired but levels of cleanliness and ... Read More
We are experienced P&O cruisers and this is our 3rd time on Azura. No problems with embarkation or disembarkation from Ocean Terminal. Azura did not disappoint us. she is getting a little tired but levels of cleanliness and service were excellent. Just an observation - we were given an upgrade - yippee!!!! We were moved to a better grade sure, however, we were moved to Riviera Deck, deck 14, just under the pool. Very handy but hearing sunbeds being rearranged at 1.00 in the morning and then again at 7.00am took the gloss off the upgrade. You also have a overhang from deck 15 above your balcony which takes some sun off your cabin. All these things did not spoil our cruise - just beware when you are offered an upgrade. We were on Azura in June 16 and although the Headliners line up were different. the shows were the same. They were very good but I would have thought the offering might have changed. Other artists were very good. Already booked next P&O for next year on Arcadia. Read Less
3 Helpful Votes
Sail Date: October 2017
While not expecting much in the destinations i.e. Amsterdam and Le Havre we got an exceptionally good value deal in deluxe balcony cabin and wanted to see the Azura as other cruisers we have met in the last few years have given it great ... Read More
While not expecting much in the destinations i.e. Amsterdam and Le Havre we got an exceptionally good value deal in deluxe balcony cabin and wanted to see the Azura as other cruisers we have met in the last few years have given it great reviews.They were correct as she is spacious and public areas well planned and very comfortable.Meals were always of high standard and to the British taste ,the buffet though fine for breakfast was a bit boring at lunch time.Because we were stuck in Amsterdam and then were locked out of Le Havre due to a lightning strike by French dock workers ,it meant the buffet area was exceptionally busy and felt over crowded.The staff worked tirelessly and with a smile on their faces? Evening shows were very good and particularly enjoyed the Blue Jays and the comedian Mike Doyle.Drinks on P&O are very reasonable compared to other lines so that's a bonus. We were allocated a balcony suite near the stern which was a bit noisy at times but the bed was so comfortable we slept really well.This cabin came with full bathroom including bath tub!! Even though the weather was awful and impacted on the itinerary we had a good cruise and found it really good value for money having only booked one week before sailing. Read Less
2 Helpful Votes
Sail Date: October 2017
We just arrived home from a 5 night cruise from Southampton due to call at Amsterdam and Le Havre. We did not end up docking in port at Le Havre, due to a local protest. Which is fair enough, although strikes at this port in particular ... Read More
We just arrived home from a 5 night cruise from Southampton due to call at Amsterdam and Le Havre. We did not end up docking in port at Le Havre, due to a local protest. Which is fair enough, although strikes at this port in particular are an ongoing issue, and the unions do post a schedule of strikes arranged. So in all honesty I am not sure why they even attempted to dock. Aside from the changes to our itinerary; not being able to dock in France and getting an extra half a day in Amsterdam due to wind conditions preventing our disembarkation (Amsterdam was great by the way), I have several concerns and reservations about the standard of cruise that P&O offered. Where to start... Dirty. Once you navigate away from the main atrium the conditions on board slip -substantially. Old, worn out, shabby decor. Add to that the fact that the whole of deck 7 smelt of sewerage. The one night we got into the lift from the atrium up to deck 15, we were greeted by a pair of extremely soiled pants which had just been taken off and discarded INSIDE the lift! Overall the standard on board is no better than a 3 star hotel. Dirty and discoloured carpets. The stagnant smell of cigarettes. Tatty and old tables and chairs in the dining area. Dirty window cills. Dirty Cutlery. Wet and stained carpets - that they were constantly trying to dry out - to no avail. Cold food. Bad smelling public toilets near Malabar. Plastic cocktail and pint glasses. The only reason I have given the overall rating of 2 stars, is because of the staff. They work ridiculously long hours are always happy to help and quite frankly put up with rude, intolerable and haughty guests on board. Would I cruise with P&O again, no. I am so glad that we booked very last minute and paid the saver rate. If we had paid full price for this cruise, I would have formally complained. One last thing, the only drinks that come in your all inclusive package are; tea, coffee and water, no juice. Which I think is totally ridiculous. Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this cruise for our 50th Anniversary, we've been on the Azura before & enjoyed ourselves. Our cabin was lovely, food & entertainment fantastic, The Entertainments Team lead by Benne worked so hard, so much energy. ... Read More
We chose this cruise for our 50th Anniversary, we've been on the Azura before & enjoyed ourselves. Our cabin was lovely, food & entertainment fantastic, The Entertainments Team lead by Benne worked so hard, so much energy. The Sail Aways were exciting & got people into the swing of things. Staff all very helpful & understanding. Great choice of food in the Buffet, so much. Varied menu in the Dining Room, always steak or chicken available if menu not to choice. We enjoyed getting off of the Ship & seeing the lovely places. We didn't go on any excursions this time & just did our own thing. We didn't manage to go ashore at Santorini as on that day we were very tired, w saw the donkey's waiting to take people up the steep trail to the top and the cable car but having read that Santorini isn't very suitable for wheelchairs, thought best not to attemp it. Went to Art Classes on the Ship on Sea Days which was fun. Steve Richards the Artist wad great & very willing to share his knowledge. Read Less
2 Helpful Votes
Sail Date: September 2017
We decided on this cruise for the ports of call, and it was great choice. September can be dodgy with the sun/rain, but this was sunshine all the way, with temperatures around the mid 20's. This was our first time on Azura but we have been ... Read More
We decided on this cruise for the ports of call, and it was great choice. September can be dodgy with the sun/rain, but this was sunshine all the way, with temperatures around the mid 20's. This was our first time on Azura but we have been on the sister ship Ventura, but we did find Azura a more happy place - not sure why but it might have something to do with the Captain - a great bloke. Yes if you look hard you can see the ship is showing some signs of age and work on maintenance is visible but no complaints. We decided on an inside cabin as we wanted no excuse to get involved (the balcony is a great excuse not to go anywhere) and we did - my wife joined the choir and I learned how to juggle... We were allocated the main dining room first sitting and a table of 8. It is a great way to get to know your table mates but it does depend where about's in the dining room your table is as to how much noise there is - which in turn can determine how much of a conversation you can have across the larger tables. On a longer trip, I think the waiters do get to know you better and give a better service for it - I always think there is not enough vegtables in the normal meal and always ask for more - only needed to do this a couple of times and the rest was automatic. The only small thing with the food is that we found it lacking in change, the same stuff (although nice) for most meals. The ports of call on this cruise were excellent - not just the wonderful sun be the places we visited. The greek islands are a bucket list tick off. We only took two organised trips (both included drinking wine - not sure where that came from...) and can't fault the organisation or the standard of the guides, we had a great time. Entertainment - most of the shows we had already seen (Ventura) so we didn't go twice, but the ones that we did go and see were not of the normal standard that we expect - not sure why but we didn't generally enjoy them. We did visit Shindu and The Glass House (both have an extra charge) but the food is really good - and of course the service. Both embarkation and getting off were great - in fact embarkation was the best that we have had. Read Less
9 Helpful Votes
Sail Date: September 2017
My wife is a seasoned cruiser, having been a top act on Cunard in the 1970s and 1980s.I've been cruising for about 14 years ,having tried quite a few of the cruise lines. Our friends ( who came along with us) are also regular seasoned ... Read More
My wife is a seasoned cruiser, having been a top act on Cunard in the 1970s and 1980s.I've been cruising for about 14 years ,having tried quite a few of the cruise lines. Our friends ( who came along with us) are also regular seasoned cruisers. Although , of course, the four of us have different tastes in food, wine, entertainment etc we are agreed that the P&O Azura was the worst cruise any one of us have been on. The allocated restaurant's food was poor, the regular lunch buffets even worse. To get a decent meal it was necessary to pay extra to eat in one of the special restaurants, which were much better.Our allocated restaurant for 'freedom dining' for which we had booked a table for the 4 of us, kept asking us to share tables and sometimes meant we had to go elsewhere .The breakfast buffets were second rate, with toast as hard and cold as it can be, and the food choice fairly standard but sad and tired looking. The wine in most of the venues were not up to much ( except in Olly's 'The Glass House' which had some really good wines and good food) . The wine waiters were mstly useless, lacking knowledge of wine. The restaurant waiters, though nice pleasant kids , knew little about food, and seemed under trained. They were polite with lots of 'please' and 'thank yous' and repeated enquiries whether we were enjoying the meal, but seemed to be raw recruits. The cabins, though adequate, were tired, the carpets well past their sell by date with ingrained dirt, the bathrooms poorly patched up in places. The bathrobes supplied were ghastly , thin and felt cheap . The ship was ran more akin to a down-market holiday camp ; noise and lots of shouting from the cruise staff substituting for quality & enjoyment. Throughout P&O spent copious amount of time selling, selling ,selling. Selling specialist restaurants, selling ship's tours, even selling entrance to a sail away party ! Selling all manner of things by leaflets to the cabin, by staff walking round the restaurant pushing this or that. Endless selling. The Wi-Fi facility was adequate but ,as with most cruise ships, very expensive. Some of these quibbles may sound OTT but the price of our cruise was comparatively expensive, so it just isn’t on to then have to pay for things that should have been provided in the cruise price. Two really good things; my wife used room service extensively and the steward that brought it in was competent , prompt and superb; and our cabin steward was a star, the saving grace. Of the average entertainment available , one band ,in particular, was excellent, "Catch 22" , with an excellent energetic girl singer who covered all sorts of vocals and a terrific lead guitarist , Fortunately, the itinerary was excellent, just what we were seeking. As you can imagine , none of the four of us are in the least happy with P&O and chances are we'll avoid them and never use them again. in summary : disapointing and just not good enough. Read Less
3 Helpful Votes
Sail Date: September 2017
Wanted to Try a cruise a thought a week would be enough for the first time. p and o have got it right from start to finnish. It was well organized at check in before you know it you are aboard this lovely ship. you do get a map and need it ... Read More
Wanted to Try a cruise a thought a week would be enough for the first time. p and o have got it right from start to finnish. It was well organized at check in before you know it you are aboard this lovely ship. you do get a map and need it for at least the 1st day,. cabins are lovely. our steward was the most polite person I have met. Savio you are brilliant. the cabins were kept amazingly clean. there is a really nice feel about the Azura, the comedians were brilliant. the Adele tribute was excellent. we chose to eat in the buffett a lot of the time as we could suit ourselves. T he skyscreen is a really good idea .We found it easy in the ports everything ran so smoothly We really enjoyed our first cruise Thank you to the Captain and all the crew. Well done p and o ( we booked another while onboard) Read Less
9 Helpful Votes
Sail Date: September 2017
We were blessed with wonderful weather considering it was September in Norway. In 2016 my husband and I sailed to the Med on the Brittania and I can say that we enjoyed our holiday on the Azura much more. Whilst the crew and the food ... Read More
We were blessed with wonderful weather considering it was September in Norway. In 2016 my husband and I sailed to the Med on the Brittania and I can say that we enjoyed our holiday on the Azura much more. Whilst the crew and the food were excellent on both ships, the Azura in my opinion is the better ship due to the central stairs and the promenade deck. The only slight downfall on the Azura was the relatively small buffet area which got very crowded especially at breakfast time. Our cabin was very good we had C609 which was a balcony cabin. My husband surprised me completely on the evening we departed from Bergen, which luckily had been a formal night (best bib and skirt) by arranging, completely without my knowledge for our wedding vows to be renewed by the captain on what was our 38th wedding anniversary. The crew and the lovely Captain Robert Camby made this a wonderful celebration, very well done to my husband and to patricia the events manager. I would happily sail on the Azura in the future Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 3.8

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