we chose to go away at xmas as we had never done that .
w to our cabin two hours late due too flight problems, discovered the safe didnt work despite two crew members trying , a new safe was installed next day ,we unpacked then went and found our friends and explored a bit, went back to cabin to go to bed and found the duvet cover had dirty marks and some suspcious red marks , 15 mins to get it ...
Booked a balcony cabin for a trip around the Canaries and up to Madeira fly cruise reasonably well organised.
The balcony cabin was spacious, but sadly showing its age over the seven days. The steward Teo was excellent keeping the cabin immaculate.
The buffet fared much better food was hot and plentiful with courteous and pleasant staff, but at times it was the rugby scrum. We were ...
Booked a balcony cabin for a trip around the canaries and up to Madeira fly cruise reasonably well organised apart from a booking for two people and a flight for only one. As this was a fly cruise booked directly with P and O it was only through my diligence that I spotted the error, four hours on the phone, trying to get through to sort very apologetic, but nothing else in response. The balcony ...
This was our first P&O cruise since 2019. I was interested to see how things compared.
We booked a saver fare balcony cabin for which we paid around £730. Our cabin was assigned about a week before and I was pleasantly surprised to get what they classed as an upgrade to a midship cabin on deck 12.
The flight was with Jet2 and was fine my husband appreciated the leg room which was more than ...
We flew from Gatwick to Tenerife to board the ship. The transfer to the north of the island was disorganised and chaotic. We waited two hours for the coach to pick us up. Finally arrived to a filthy cabin. Used bedding, dirty and dusty throughout the cabin but for me the smelly sheets and pillows were a step too far. Dirty shower, basin, toilet-bathroom was disgusting. After I complained it was ...
We did Canary Islands cruise in November 2022 on Azura and it was fabulous so persuaded our friends to come with us on an identical cruise in November 2023 and how embarrassed were we ? It was dire especially the service which was absolutely awful especially in the restaurants. We have cruised with P&O numerous times indeed are Mediterranean Peninsular members and have nearly always been happy or ...
We chose the ship for the intineraries and for the faciilites it offers and we did two single week cruises in June of this year and then in November rather than a single two week holiday. Having cruised mainly on RCI and Celebrity ships, the Azura falls short, but mostly in ways that could be remedied. The feeling we had is that P&O is a notch below the other lines in terms of service and quality. ...
This was my second Azura Cruise this year, and it was a definite improvement on the first. Reception stated the ship was at capacity on the day we set sail. My review is based on the ship and staff, your cruise is also impacted by the other passengers on board with you, which during my cruise were sadly quite rude and this did impact things like shows where they were leaving the theatre before ...
So disappointed, we are seasoned cruisers and booked this because it was inexpensive but really regret it now as ship is falling apart is not maintained and in our opinion dirty especially the public toilets where the tiles and skirting is full of grime. The food in the buffet is just awful and reminded of school diners, there is no bakery on board just reheat frozen bread. The food in the main ...
Well Azura delivered again. Flights, transfers perfect. Flew with Jet2 on the brand new 321neo out from Manchester flight was 6:55AM lovely aircraft and great crew. Night before since this was a scheduled flight we were able to check the luggage in the night before then in the morning go straight to security. Next year we fly with TUI to join the ship and its a shame we are not able to do this it ...