1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews
2 Helpful Votes
Sail Date: June 2018
WE have cruised with P&O several times before, the last time 2 years ago, and how the standards have fallen since then, the food was no where near as good, with the buffet food poor, and portion sizes shrinking, even main dinning room ... Read More
WE have cruised with P&O several times before, the last time 2 years ago, and how the standards have fallen since then, the food was no where near as good, with the buffet food poor, and portion sizes shrinking, even main dinning room meals were small, however better quality than the buffet. The ship itself looked very outdated in places, with seats in lounges being hard due to the amount of use over the years, it really needs refurbishment to compete with other cruise ships we have sailed on. The entertainment was good on our cruise and overall we had a good time, our saying was acceptable but not exceptional. Unless refurbished soon we would not rush to sail on the Azura again, ships in other fleets offer better conditions than this one at present, and it makes me think which way P&O are heading by letting overall standards drop. Read Less
4 Helpful Votes
Sail Date: June 2018
We had a nice relaxing time on our cruise on Azura. We had a 1530 check in time and decided to take a chance and arrived at 1330. We were surprised to find we could join the check in queue straight away as there was no waiting and were in ... Read More
We had a nice relaxing time on our cruise on Azura. We had a 1530 check in time and decided to take a chance and arrived at 1330. We were surprised to find we could join the check in queue straight away as there was no waiting and were in our cabin within 15 minutes. We had a balcony cabin on C deck as we prefer the larger balcony. We were on the port side and seemed to have the most of any sun throughout the day. The MDR food was generally good with plenty of choice. There was a good choice of different evening entertainment, something P&O does well compared to other cruise lines. The group Accent were very good. For us Flam was the highlight, a lovely sail in and away and a quaint village surrounded by mountains. The approach to Olden is also excellent. So a thoroughly enjoyable cruise, nothing like some of the reviews I've read. Each to their own I suppose. Read Less
2 Helpful Votes
Sail Date: June 2018
We chose this cruise for the itinerary , having cruised with other cruise companies including Celebrity .Royal Caribbean Princess, but this was our first with P & O. Firstly lets deal with the positives food, entertainment ... Read More
We chose this cruise for the itinerary , having cruised with other cruise companies including Celebrity .Royal Caribbean Princess, but this was our first with P & O. Firstly lets deal with the positives food, entertainment cabin and certain crew members were very good if not for them I would have given just ONE. Sadly, the majority of so called "Hotel " staff were either rude or surly often BOTH and appear to have had no "CUSTOMER SERVICE" training. Often the crew appeared to be working in positions in restaurants, reception etc. with what seems to be little or no training or supervision. Whilst accepting that there is always an ever changing turnover of crew ,compared to other cruise ships, P & O don't appear to worry about training of Staff. HERE ARE SOME EXAMPLES:- Epicurian Restaurant Wishing to book this restaurant towards the end of our cruise on the FIRST day on board we went to venue to book which we did for TEN DAYS LATER for 7.30pm even then we were informed that it was not possible to select a table location (IT IS NOT APPARANTLY P & O COMPANY POLICY ??!) On the day we had a card to say table was now available for 7.45pm ?! even then upon arrival it appeared that they were not ready for us!. the service was terrible 30 minutes for someone to take order further 20 mins to get wine! and staff running around like "Headless Chickens" not having a glue what or where they should be and the so called Head Waiter just standing around offering no support or supervision to the staff BEHIND THE SCENES TOUR Confirmation letter stated that we were to report to reception at 12.20pm. This we did and found others waiting to do same tour and joined them . Our guide (Entertainment assistant Leo) came up greeted us and we asked him if we needed to sign paperwork prior to tour He said "NO". After a short delay Leo told us it was time to start tour but we would have to have a " Body Security Scan" prior to proceeding THIS WAS DONE IN BRODIES BAR ENTRANCE (WHICH BEING A SEA DAY WAS VERY BUSY) IN FULL VIEW OF OTHER PASSENGERS. Shortly after tour begun we were summoned by security to be informed we were with the wrong tour group .It appears that we had joined the tout that should have started at 11.45 bur had been late leaving as there had been no crew member to act as guide!!. at no time did any one ask us our names prior to start of tour!! But as on a previous occasion when querying anything with staff we were made to feel it was our fault and that the crew were always right!! MAITENANCE One night the outside partition dividing the balcony from ajoining cabin broke loose and started "banging" as it was 200am in the morning I phoned reception and told them what had happened. When they answered they asked "did I want it fixed now? or wait till morning ?" When "Maintenance" did arrive it was 2 women ,one armed with a screwdriver!, who eventually managed on securing panel but upon leaving cabin "DID NOT KNOW HOW TO LOCK SLIDING DOOR!". This is just 3 examples of poor customer service we received . Port talks, bar staff embarkation of tours , reception staff were all ( compared to other cruises we have been on) of a very poor standard. the condition of ship is poor and needs a refit ,the furnishing in places torn and cabin shower curtain "smelt mouldy" The saving factor for this cruise were our waiters Jibi and Vinod and wine waiter Sam!. this was our 13th cruise ,unlucky for some its said !, it certainly for us by choosing P & O NEVER AGAIN. Read Less
4 Helpful Votes
Sail Date: May 2018
We selected a 7 night cruise on P & O Azura to fit round my working commitments, my wife being retired. We chose to drive to Southampton from home in Lancashire and set off nice and early at 5am even though it was a Saturday ... Read More
We selected a 7 night cruise on P & O Azura to fit round my working commitments, my wife being retired. We chose to drive to Southampton from home in Lancashire and set off nice and early at 5am even though it was a Saturday sailing. Traffic and conditions were favourable so we had a great trip and were in Southampton for 9am so stopped at Tesco and COSTA Coffee and arrived in the CPS car park at 11am. That was very efficient, close and soon we were seated in the terminal. We awaited the embarkation process which commenced, as last year for Ventura, just before 12 noon and was as efficient as last year. Once on board we made our way to the buffet for a spot of lunch. Whilst in the buffet they announced that cabins were ready early so we made our way to Australia Deck, deck 12 and A223, our home for the 7 nights. A wonderfully clean and bright balcony cabin on the front starboard side of the ship with a very comfortable bed, arm chair, small but adequate TV and an ample bathroom. We met BB, our cabin steward who was excellent in the way he took care of everything brilliantly without being noticed at all. The cases arrived quickly so we unpacked we decided to check out the ship and found it most pleasurable and almost a copy of both Crown Princess and Ventura. We were also pleased to see we have been allocated Freedom Dining unlike last year and this we enjoyed. We were allocated the Peninsular Restaurant and the service was excellent in all areas that we got seated during the week. We really prefer to be on a table for two so had this option every meal time which was great. We had nice meals in every evening, so much so my thought of booking Sindhu and Bay Tree evaporated. The food was a notch up here to that on Ventura last year. Breakfasts were always taken in the restaurant and were of an excellent standard. We did the emergency drill on time and sailed almost on time. We had a nice sea day on the Sunday and of as it was a hot day it was busy on the outer decks with everyone taking advantage. We availed ourselves of most bars over the cruise but as we are not huge drinkers so it was more for a change of scenery than anything else. We enjoyed two of the three production shows (missed the last as we were late in the restaurant) that the Headliners cast put on and both were enjoyable, WE3 were a fantastic act, Tucker enjoyable. In other lounges the singers and bands were good, the second comedian, Tom Binns, in our eyes poor but of course entertainment is very subjective. We enjoyed the port stops and also the warm weather. We don’t book ship trips but made our own way without spending silly money. We enjoyed Hamburg & the layover in Amsterdam and did city tours at each and after dinner walked around Amsterdam taking in the sights on the second night when we had better weather than the rain of the previous evening. Second sea day was spoiled by a sea mist all day but that's no the fault of the ship or company. Le Havre was quiet, we walked round, visited a couple of churches plus some shops and if I went again I would take some form or tour or hire a car to get out and see the surrounding parts. The night sail back to Southampton was very pleasant without helicopter medical emergency as last year on Ventura. The captain was excellent and efficient in telling you about the cruise, the interactive map on the cabin TV could be better. My wife was disappointed with the Pilates class but that was a minor negative in a week of positive. Disembarkation was first class, we chose to take our own luggage off and literally had breakfast and walked off the ship, no customs issues or waiting in lounges for times to leave and we were in the car hitting the road back North by 8am. Despite some average to poor reviews I have seen recently on various sites I thought Azura was probably on balance the best of the three P & O trips we have had and I would not hesitate in booking again. I would mark this as a 4.5 / 5 (you have to choose 4 or 5 on here so I have put 4 but it was above that but not a 5) to be honest and chatting with many others on the cruise I think most had a good time and would hope they would also offer a positive review. Read Less
Sail Date: May 2018
I have been on few cruises and have to say this felt like a massive cash grab. The sky screen has broken pixels and needs repairing. The buffet food was Very substandard compared to restraunt, and the grab and go bar was chips ... Read More
I have been on few cruises and have to say this felt like a massive cash grab. The sky screen has broken pixels and needs repairing. The buffet food was Very substandard compared to restraunt, and the grab and go bar was chips smuthered in salt and chicken scraps in bread crumbs. They have no drinks package other than wine, and the pints around the pool are served in scratched plastic glasses. A peroni is £475 a pint and comes in 300 ml plastic glasses. They offer a kids soft drinks card at £35 for 20 drinks. This is a piece of card that if lost is non replaceable so I had to buy 2 more after the kids lost them and P&O are just pocketing all the unused drinks you pay for. I books the Van Gogh art tour for myself and 2 teenagers, P&O charged full price for kids aged 13 and over. Van Gogh charge €3 for kids aged 13-17. That’s £61 to pay for a 1 mile bus ride. Read Less
1 Helpful Vote
Sail Date: May 2018
This was a seven day Southampton to Southampton cruise, Embarkation was quite quick and efficient. We were soon on the ship but it did seem to take a while for the cases to come, but it is a big ship with a lot of passengers so it was only ... Read More
This was a seven day Southampton to Southampton cruise, Embarkation was quite quick and efficient. We were soon on the ship but it did seem to take a while for the cases to come, but it is a big ship with a lot of passengers so it was only to be expected. The ship didn't feel very full, there were a lot of spaces in the MDR and the theatre was never full. The cabin was a good size with a good size balcony, we have been on Azura and Ventura before so knew what to expect. The food in the MDR and Buffet was good and the service in the MDR was excellent. Theatre shows were good and well performed as were the shows in the Bars. It is just a shame that P&O insist that all Brits want to have quizzes during the evening that disrupt the flow of musicians. Dis-embarking was very quick, we chose to take our own cases off and this worked very well. Read Less
3 Helpful Votes
Sail Date: May 2018
We wanted to experience a cruise, and the Fjords was the ideal location. Unfortunately, we experienced the following: - Inside cabin had stains on the carpet - Corridor smelt of dirty toilets. - buffet had scratched plastic ... Read More
We wanted to experience a cruise, and the Fjords was the ideal location. Unfortunately, we experienced the following: - Inside cabin had stains on the carpet - Corridor smelt of dirty toilets. - buffet had scratched plastic cups. The first one I picked up would never be clean, so there would always be a group of scratched dirty cups on the side which were full of dried up food from peoples mouths (disgusting!) therefore, my experience of having a fruit juice with breakfast was non existent because of the health and safety risk - reminded me of the dirty plastic cups at primary school - Drab, tired decor - Dirty toilet upon arrival. I filled the sink with hot water and scrubbed the loo, sink and got on my hands and knees to clean the floor of the hair - Hair wrapped in my food at the fine dining (chocolate pudding) - Tired, yawning staff - just want I want to see on a cruise! - Same above issue with the dinner plates - The food wasn't protected from people breathing all over it...I experienced a women stood next to me with a cake on her tray...she stuck her finger in the cake to taste it, then told her daughter she didn't like the cake and proceeded to put it back in the fridge with the other cakes!!!!! I never touched another cake after that! - Bland buffet menu - work canteen menu more inviting! Would advise to cook different meals on daily basis - not to rotate every other day - For the cost of the trip, the food was cheap and lacked quality, for example, fatty bacon, cheap sausages, horrific tasteless red cabbage - the list goes on. - Didn't look forward to the food - Fine dining was rushed. I never got asked if I was 'ready to order' the waiter rolled up as soon as we picked up the menu and stood waiting for us to order, so we felt pressured to quickly choose something - which arrived just as quick as he took the menu...crazy! Lacked atmosphere! - Entertainment took me back to the 80's on days out to Blackpool, cheesy, and untalented. The bingo caller and his side kick made me cringe, so off we went back to the cabin on the days when we didn't have the urge to jump overboard... :-) - Too much space was allocated to smokers Positives (not many!) - The staff member who turned the room over every day was pleasant, however, I was told (by friends) that my nightdress would always been made into a nice animal when I arrived back on an evening...it never happened. Instead my nightdress was scrunched up and placed under my pillow, always made me chuckle when sending the latest 'scrunch of the day' pic back home. - The views of the Fjords are simply breathtaking. Be sure to do the open top bus ride to the Glaciers, and the train ride to see the the Huldra, an elusive forest spirit from Norse mythology. - Getting off the ship to experience a better quality of food was the relief of the day! - Irrespective of the bad experiences, it's not deterred me from another cruise on another ship Read Less
1 Helpful Vote
Sail Date: May 2018
We booked thise cruise very last minute, only a week prior to departure. The price we paid was very good and we opted forthe Select option and were lucky to be upgraded. Embarkation was swift, we were on board within 10 minutes of arriving ... Read More
We booked thise cruise very last minute, only a week prior to departure. The price we paid was very good and we opted forthe Select option and were lucky to be upgraded. Embarkation was swift, we were on board within 10 minutes of arriving at the terminal. The good: Meridian dining room was superb, excellent food and service. We did freedom dining and didn't have to wait more than 15 minutes for a table. We did brunch with a galley tour on our last sea day, this was out of this world. Food was fantastic and the tour really insightful. Fully reccommend it. Epicurian was pricey, but we did this as a treat and this was brilliant. Fine dining at its best. Quizzes and bingo were good fun. Sea Screen showed good films (despite some pucals missing from screem. Cabin was much bigger than I expected. The sail away from Bergen with our flags was fun and an experience not to forget. The cons: The shore excursions we bought were a shambles. Segway tour in Stavanger was 20 minutes short and ran by an unexperienced guide. Although the trip was fun while it lasted, for £69 per person it was terribly done. The Viking and Waterfall tour was an equal mess. Just 10 minutes spent on waterfall and after 2 hours on a coach we had just 30 minutes at the village. The tour hadto be cut short to get us back to ship on time and we missed out on archery and axe throwing. Very dissapointed. The buffet restaurant was poor quality, tiny and had a poor selection. Doesn't reflect the high standard in other areas. Beach House was a con. They charge per item (which were not very nice or has good as other areas) and add on a cover charge on top that is writted in extremely small print. Have a cover charge or pay individually. Not both. I paid £10 per day for wifi. One day there was no service at all and I was refunded. It was patchy at best for the rest of the time. I know it is satillite internet, but in the modern age and what they charge for it, it should be better. Decor of the ship is very old fashioned and beige. Definitely aimed at a certain clientele. I have only ever been on a NCL cruise previously and the decor and design was much better. Cleanliness - On NCL I saw people cleaning all day long, everything froom coffee machines to doors. I did not see that on Azura and both my husband and myself have came home with colds. TV was tiny and had limited channels. The on demand movies were good, but picture quality like watching a pirate movie. Could of done with tv boxsets. Read Less
3 Helpful Votes
Sail Date: May 2018
First time with p&o cruises we will never go again, boat just lacks finish, food wasn't very good very poor at some times, vegetables were always hard and not much choice in buffet areas, cheese and biscuits were terrible little pieces ... Read More
First time with p&o cruises we will never go again, boat just lacks finish, food wasn't very good very poor at some times, vegetables were always hard and not much choice in buffet areas, cheese and biscuits were terrible little pieces of so called cheese and no fruit at all.Sindhu restaurant was very good, glass house parfait was horrible. We spoke to various people during our two weeks and they had all been on before but would not be returning, standards have slipped a lot they said. Staff were something unhelpful and rude at times, one lad in Costa coffee area expected a lady to clean up some coffee she had split. We had to many days at sea tootaling along instead of getting somewhere and staying overnight. Entertainment wasn't up too much, some guest acts were ok, but otherwise not brilliant and very loud in the theatre. Outside tv half the pixels were missing and the surround had some boards missing. Was going to go into the retreat but you had to pay £25.00 on sea days and £30.00 on port days per person per day and you got nothing for that so we didn't. Just didn't live up to our expectations and very disappointed will be going back to celebrity next year for sure. Read Less
4 Helpful Votes
Sail Date: May 2018
We have just returned from a lovely cruise aboard the Azura down to the Canaries. Food in the MDR’s and buffet were excellent. We also went to Sindhu, the Glasshouse and the Beach House. Enjoyed them all. Entertainment in ... Read More
We have just returned from a lovely cruise aboard the Azura down to the Canaries. Food in the MDR’s and buffet were excellent. We also went to Sindhu, the Glasshouse and the Beach House. Enjoyed them all. Entertainment in the evening was of the usual high standard, and we were unable to get around to see all the acts. We were however a little disappointed with the daytime offerings. But this was simply because we had so many sea days which were all bad weather, so we relied on daytime activities to amuse us. We had our elderly parents with us and we were all looking forward to decent guest speakers. Olly Smith was brilliant, but as usual, the speaker on WW2 (dreadfully dull) was on every day. He has been on other ships, we have also had him on the Britannia and Ventura. Come on P & O, do you think everyone wants to hear this day after day? The artist John Gifford was charming and interesting and my Mother enjoyed his demonstrations. We booked late and had balcony cabins on the Lido deck, starboard side. They were fine, although the overhang prevented the sun coming on the balcony most of the time. Also, the smell of smoke which shot through the end door every time it was opened was quite nasty. The whole corridor was affected by the smell and entered our rooms. We were surprised that the whole of the poolside this side was taken up for smokers as it also contaminated the grill bar area as well. All in all, a lovely cruise. Britannia is still our favourite ship. But Azura lived up to its expectations. Read Less
Azura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise