146 Viking River Viking Legend Cruise Reviews

This was our first cruise with Viking. Must say, we were extremely pleased with everything! Food, entertainment, staff, room, tours, tour guides. It has always been my dream to travel to Europe and Viking made my dream come true in the ... Read More
This was our first cruise with Viking. Must say, we were extremely pleased with everything! Food, entertainment, staff, room, tours, tour guides. It has always been my dream to travel to Europe and Viking made my dream come true in the biggest way. We also enjoyed meeting so many other nice people on the cruise. Made new friendships and lasting memories. Passau was beautiful, as were Melk, Linz, Salzburg, Durnstein, Vienna, Bratislava, and Budapest. So much history! It is hard to say which was my favorite. Those eight days flew by way too fast. If time would have allowed, we could have stayed at least a month. The Abbey, the churches, the palaces, the countryside, and the people were beyond my dreams. I am in love with this part of Europe. This will definitely not be our last trip with Viking. Hope to have many more in the coming years. We are hoping to take an ocean cruise in 2015 depending on our schedule. We love, love Viking! Read Less
Sail Date August 2014
We did the Danube cruise with the Prague extension. A few thoughts: 1. Unlike other reviewers, we found the food to be good - - not gourmet restaurant but we never had a bad meal and the staff did all they could to accomodate you. A few ... Read More
We did the Danube cruise with the Prague extension. A few thoughts: 1. Unlike other reviewers, we found the food to be good - - not gourmet restaurant but we never had a bad meal and the staff did all they could to accomodate you. A few people on the ship were Vegan and complained about their choices. For the most part the wine included with the meal was good. 2. Cabin was fine - it's on the minimalist side but very efficient. We could store all our things. The bathroom was small and a 'wet room' - i.e. no standalone shower. It was manageable. These older Viking ships don't have balconies. When we looked at the newer ones when docked near them, the balcony seems to have taken the space from the room. The Legend had 2 sitting chairs by the window and this suited us better - the small cabin seemed bigger. One other passenger complained to me about her cabin. She had expected more from the brochure and she made a good point. Viking touts the 2 for 1 sale so you think you are getting a bargain on a LUXURY room/experience. For the 1/2 price the facilities are fine but she felt it was a bait and switch. (she thought there should be better linens/down comforters and pillows, more than Walmart art, cleaner carpet etc.). I agree that if I'd paid the full price I would have been pickier. As it is, I felt the accommodations were an OK value....given all the other things included in your fare price. 3. There are more OPTIONAL excursions than I thought there would be - - not quite as inclusive as expected. On the other hand, that gave you great flexibility to do things on your own. All tour guides were good to very good. 4. Downside: Viking is a victim of its own success. We have travelled twice with Uniworld (didn't this time since we booked too late) and I feel they are a better choice. Our Rhine trip with them had a smaller guest count (140 vs 190) and the staff really worked to get to know you. The Hotel Manager on Viking seemed to know people by name and would even join us in the lounge for a chat. The staff seemed to be more flexible if you had an issue - e.g. a couple of times on Viking one staff member would just pass the problem off by telling us to go ask a different person who told us to ask someone else). Also, at every stop there was at least one other Viking ship - - if not 2 or 3. For tours, our ship group was divided into 4 groups of about 40+ each. Well, that was the same for the other Viking ships; so often when we were on shore gathering for our tours there were 8 or 12 or 16 different groups forming (with associated buses sometimes). We got to joking that "the Vikings have invaded". Now, if you've only done BIG ship cruising, this seems like no big deal....but we noticed that there was usually only ONE Uniworld boat in any port and their tour timing must have been different because there was no Uniworld mob....same with Tauck and Avalon - maybe one ship to VIking's 2-3-4. So -- those people seemed to be having a more personal experience. Granted, if we'd never been on Uniworld, this probably would not have been an issue at all - - and its just a preference thing. I list it because so many people say there is little difference - but the 'little' does make a difference to some. 5. Prague extension: About 25-30 from our ship went on to Prague. We stayed at the Hilton Atrium - a convention hotel not very central and 1/2 the rooms window onto the interior atrium. Guests in those rooms were unhappy to not be able to see any of Prague out their window. Breakfast was included and it was fantastic. Viking has a big reception desk for themselves and it was total chaos. Guests from all their ships - those extending and those doing Prague BEFORE their cruise were all piling in. (I don't know how many but it seemed like 150+ people) The staff were young and not well organized. The brochure says they will help you plan your time in Prague (since only a 1/2 day tour is included in the $699/pp price - about $1400 a couple = it's not a real bargain for 2 people but being transported from ship to Prague was a plus)....well, having done a bit of research on a few things beforehand, I found I knew more about things than the staff did - they could tell you the common place things but not other things (e.g. they didn't even know that there was a tour of the fantastic Municipal building and you had to book ahead...they said 'you just walk around'). And they never offered to book anything for you. NOT a concierge experience. Also, my husband got sick the day of the tour in the morning. I went to the Viking desk to ask for some assistance and the staff person said "I'm too busy, go ask the hotel". Well, I did and they called the doctor and he visited and gave a script - my husband spent the day in bed). The HOTEL followed up with me that evening and asked how he was doing and could they do more....Viking never inquired (we'd also signed up for the optional Lobowicz tour - $135 which my husband missed. I really didn't expect them to refund it - - but it would have been a nice customer service gesture). OK - seems like I've listed a lot of negatives but all were manageable. We had a great trip, met wonderful people (be friendly it makes a difference - even if you are travelling with friends, welcome others into your little group !!). The Danube itinerary is chock full - - you see A LOT in a small amount of time - - just a nibble of each but enough to get the sense of the places and if you want to return. The smaller towns were a wonderful break - - Passau was an unknown for me and it might be my favorite. River cruising has a lot to offer. FYI, the guests on ours were about 50% USA then some Canada and many Brits. The age skews older - mid 60's up to late 80's. Some of the oldest are the sharpest and most travelled - they were inspiring (since we were on the younger end). Hope this helps you! Read Less
Sail Date August 2014
After a very rocky start with Viking's air department (read: do NOT use them), we boarded the Legend in Passau, where we'd added a 3 night pre-cruise stay. Viking had a large concierge desk located at our hotel, the Hilton ... Read More
After a very rocky start with Viking's air department (read: do NOT use them), we boarded the Legend in Passau, where we'd added a 3 night pre-cruise stay. Viking had a large concierge desk located at our hotel, the Hilton Prague. Both the hotel and the Viking staff were first class. After our Prague stay, we were transported to Passau via a comfortable tour bus. The scenery en route was well worth seeing. Upon arriving at our ship, the stewards took our bags to our cabin. The cabin had only 130 s.f., and that worried me a bit before the cruise. But naval architects are ingenious folks, and the cabin worked well due to its layout. Even the shower afforded enough space via design as not to be cramped. Next, we cruised the entire public area of the ship from the main desk area, to the lounge, to the dining room, and on up to the top deck. The ship was clean, spacious, and well designed. She is five years old, but does not show her age. There were 188 passengers and 51 crew on board, and by the time we disembarked, we'd met at least half of both categories. Unlike huge ocean liners, Viking's smaller ships foster conversation; we got to know people--lots of people. And the crew? In a word: wonderful. We've never had customer service that even approaches what we experienced on the Legend. These hard working people were cheerful, helpful, and eager to serve you in whatever way they could. I was amazed. We got to know several couples, as well as two waiters, our cabin steward Marija), our concierge staff (David and Marianne), cruise director (Vlad), and hotel manager (Sasha) very well. We had many conversations with all of them. That should tell you something! The food? Well, if the Legend were a restaurant, I'd rate it between 4 and 5 stars. The variety, the preparation, and the presentation exceeded our wildest expectations. Of course, with Viking, all wines and beers are included with your meals. Our waiters, Ali and Alexander were attentive and among the funniest people we've met in a long time. If laughter is, indeed, good for digestion, then we are in good shape. And the head chef, Thomas, even offered a side trip to a city market in Vienna which we took. When we arrived, there were a hundred or more stalls (mostly food). The chef had a long table set up with a variety of appetizer-type items--all at no cost to us. What an unexpected treat. All meals--breakfast, lunch, and dinner--were well above standard. Did I gain weight? Of course I did. There was even entertainment on some nights: operatic singing; Bavarian music; Hungarian music; and, each night, Peter played softly on his piano in the lounge. The excursions? Like everything else Viking does, the sightseeing excursions had excellent guides, people who knew their areas, its history, and its little known facets. They were punctual and were more than we'd expected them to be. The cruise director, Vlad, was one of the most intelligent, articulate men I've met in a long time. He is encyclopedic in his knowledge of history, and made compelling presentations throughout the trip. Upon departure to the Budapest airport, Viking even had someone there to meet us and help us in any way possible. That was, for us, a first. There is no doubt that we will sail with Viking again--no doubt at all. They are a seasoned, polished cruise line and do what they do very, very well. Kudos. Read Less
Sail Date July 2014
We had an incredible cruise through the countries of Germany Austria Slovakia and Hungary . We loved all the planned activities and enjoyed most of them and we loved having free time to explore on our own. Incredible casual meals. ... Read More
We had an incredible cruise through the countries of Germany Austria Slovakia and Hungary . We loved all the planned activities and enjoyed most of them and we loved having free time to explore on our own. Incredible casual meals. Fantastic employees and our room was nice too. we made several friends for life and enjoyed the multigenerational groups aboard.... From teenagers to seniors. I would highly recommend Viking to anyone eager to cruise a river. We loved every minute of it All of the employees were wonderful. We thought the entertainment was a bit old fashioned. It would have been fun to have some dance music We shopped in every town. And loved exploring on our own in Slovakia and in Austria Read Less
Sail Date June 2014
I sailed on the Viking Legend the Danube Waltz cruise. We went to Germany, Passau, Austria, Vienna, Linz, Melk, Slovakia, Brataslava and Budapest, Hungary. It was a great trip. There was some confusion at the Munich airport when we landed. ... Read More
I sailed on the Viking Legend the Danube Waltz cruise. We went to Germany, Passau, Austria, Vienna, Linz, Melk, Slovakia, Brataslava and Budapest, Hungary. It was a great trip. There was some confusion at the Munich airport when we landed. We didn't see the Viking Rep. We asked at information, and they told us to go to Terminal 2 from Terminal 1 which was quite a walk. We did finally see the Viking Rep at Terminal 2. We waited about an hour until all the passengers were rounded up. The Viking Rep went from one terminal to another, so we think we just missed him, but no one told us that. We went on the bus from Munich to Passau about 2 hours. Enjoyable ride. They gave us water on the way. Arriving in Passau, the crew took care of our luggage and we enjoyed a light lunch in the lounge and then settled in. I will be honest, when I saw the Legend, I was a little disappointed at first. The ship IS CLEAN-NO DOUBT-but the rugs were stained-the ship, launched in 2009, needs to be updated-the curtains in the lounge and dining area were faded from the sun and the walls between the cabins are real thin, so you can hear people talking in a muffled tone. BUT THAT WAS THE ONLY IF YOU CAN CALL IT-NEGATIVE. THE SHIP IS SPOTLESS, THE CREW IS ATTENTIVE TO THE MAX-THEY COME IN YOUR STATEROOM SEVERAL TIMES A DAY TO FRESHEN AND CLEAN UP. ANYTHING YOU ASK, THEY ACCOMMODATE IMMEDIATELY. EVERYONE WAS FRIENDLY. THE FOOD WAS EXCELLENT. WE HAD 184 PEOPLE ON BOARD-DINNER SERVED AT 7-OPEN SEATING-YOU NEVER WAITED MORE THAN 15 MINUTES FOR YOUR FOOD AND THEY HAD TO SERVE EVERYONE AT THE SAME TIME. The Viking legend has no third floor balcony as they show on some of the other ships. this is a regular boat, not a long boat fyi. I would DEFINITELY GO WITH VIKING AT LEAST ONCE. GO WITH THEM-they are accommodating and professional. This crew couldn't do enough to please you. They knew everyones name and their preferences at dinner. They had entertainment at night-a man playing piano, even one night the recreation director David, sang and put on a show. When you arrived in each country, they had musical entertainment and food specific to that country. One night, they had a struedel demonstration; another night-hungarian goulash. They did walking tours, extra excursions-we did a home visit with a local person in slovakia that was excellent. there was also a lot of free time. we also did an option visit with the chef on the viking boat to the food court in Vienna where we got to taste the different foods offered by the vendors. we went with the tour guide on the subway in vienna-we went all over-even in budapest. I usually am skeptical, but I could not say enough good things about Viking. Even when we left for the airport, they arranged everything, they walked us up to the ticket counter and assisted all of us. Excellent company-never had a problem-everything was top notch. no worries. And they did not try to force you to book another voyage, they did mention it briefly at the daily briefings they had the night before. they also did not go on about tipping as some people mention-it was pleasant and enjoyable. glad i went. Read Less
Sail Date June 2014
We were very happy we took the Danube Waltz cruise with Viking. We took, and recommend highly the pre-cruise extension to Prague, which was a fascinating city. We were accommodated in a lovely hotel, which was within walking distance of ... Read More
We were very happy we took the Danube Waltz cruise with Viking. We took, and recommend highly the pre-cruise extension to Prague, which was a fascinating city. We were accommodated in a lovely hotel, which was within walking distance of old town. The on site Viking reps in the hotel were very helpful in recommending places to see and eat. Our local guide was fantastic. Also, we took the optional extra excursion to Kutna Hora, which took us out of the capital to a small, historic town. We enjoyed the Folkloric show, even if it was a bit "touristy." Still, the dancing and musical entertainment was livelly and fun. Based on the Prague pre-trip, I wish we'd taken the post-trip in Budapest, because one day there wasn't long enough. As with any cruise, it's a bit frustrating to have limited time in port, but this cruise enabled us to visit countries we might not otherwise have seen, 4 European capitals, and some charming small towns. The day we spent seeing Melke and Durnstein was our favorite. See the magnificent glass museum and also St Stephan (largest church organ in the world) right at the dock of Passau. Castle Hill in Budapest has wonderful views, and great historic structures. We'll never forget sailing through Budapest at 11PM when the whole city was lit in gold. MAGNIFICENT and thanks to the Captain for doing that. The Viking crew was outstanding, and we enjoyed several nights of local entertainment on board. In one city, the chef had a food tasting for us in a local market. One night was an "Oktoberfest" on board. Love that the basic port excursions and unlimited wine/beer at lunch and dinner are included in the price We thought that parts of the Legend needed some updating, especially after needing to cut through some of the new Viking Longships to reach the docks. Still, we've already booked another Viking trip in France next year. Very positive experience! Read Less
Sail Date June 2014
We sailed from Passau to Budapest and stayed a few days extra in Budapest. This ship is great, we had a Stateroom on A Deck with French Balcony which was perfect - even if the ship had verandas we would not have paid extra for this because ... Read More
We sailed from Passau to Budapest and stayed a few days extra in Budapest. This ship is great, we had a Stateroom on A Deck with French Balcony which was perfect - even if the ship had verandas we would not have paid extra for this because you only sleep in your cabin, also, unfortunately the Viking ships usually buddy up when berthed. HOWEVER, they turn around and swap places every 7 hours so that everyone gets a chance of a view! The staff on our cruise were brilliant, especially Linda in the restaurant, the excursions were organised to perfection with the exception of Schronbrunn Palace because we were not left enough time to appreciate the gardens. The food was Michelin star quality and wine or beer was plentiful with meals. We would also recommend sailing from Passau because the view sailing in to Budapest at night is wonderful. We stayed at Le Meriden afterwards which was good. i cannot recommend this cruise enough, we were very sad to see Legend sail back to Passau with a new group of passengers! Read Less
Sail Date June 2014
The best part of Vikiing is their marketing. Among the worst problems with our cruise was the rafting up of up to five boats at a location. I did not pay for an interior cabin and looking into another persons bedroom and bathroom is not ... Read More
The best part of Vikiing is their marketing. Among the worst problems with our cruise was the rafting up of up to five boats at a location. I did not pay for an interior cabin and looking into another persons bedroom and bathroom is not high on my list of "must sees". Among the stops were the tiny towns of Dörnstein & Melk. Save your shoe leather and energy ...don't waste your time. An additional day in Vienna or Budapest would have been much better. The waitstaff was outstanding in their aim to please and friendliness . Food was excellent . The tour guides were not viking employees and varied from poor to good. The Mercedes buses were comfortable. We arrived a day early and had a great visit and few brews at the Hoffbrauhaus in Munich. Skip,the food there. The oompah music and the beer are beyond delightful. A visit to the Dachau concentration camp, will leave you with an indelible impression of the horrors of the Holocaust. The boat ( not ship) Legend hs been used beyond its useful life. It is, however, well maintained and spotless. We have had many years of cruising experience and the Danube Waltz aboard the Viking Legend was the low point of of our adventures. My comments about our non-functioning toilet will not appear in this review, but the problem was never corrected, despite my daily complaints.   Read Less
Sail Date May 2014
I was one of a group of 6 Canadian friends all taking our first river cruise & it certainly wont be our last. We all agreed it was the perfect way to travel. From the time you are met as you arrive at the dock until you reluctantly ... Read More
I was one of a group of 6 Canadian friends all taking our first river cruise & it certainly wont be our last. We all agreed it was the perfect way to travel. From the time you are met as you arrive at the dock until you reluctantly disembark, your every need is met by a friendly, helpful, & fun staff. It is wonderful to just walk off the ship into historical, beautiful places - no waiting for tenders or being part of a mob scene which overwhelms the site you are visiting as happens on the big ocean liners. Its such a civilized way to travel. The shore excursions /tours were all excellent, the personal service exemplary & I don't have enough superlatives to describe the food .It was decadently delicious... .We had great fun with the dining room staff who seemed to truly enjoy their jobs, the guests & working with each other. Julia & Ali deserve special mention. Our cabins were very comfortable (French balcony) with wonderful changing views. The only negative is you occasionally have to raft with another longship because of scarce docking facilities which obstructs the window view on half the ship. We had a very funny incident happen because of this rafting practice. . One of the passengers from our ship went down from the deck to the buffet & wound up at the buffet of the ship we were rafted with. He was seen wandering along the deck of that ship not realizing he was on the wrong ship till his wife started calling to him "You're on the wrong ship". Everyone was in stiches laughing as was he when he realized his mistake. I was particularly impressed with the organization of everything. They even had alternate shore transport arrangements available for the "gentle walkers", as they called those with mobility issues, so that they wouldn't miss seeing whatever site was being visited. It was really obvious that Viking are experts at what they do & do everything in their power to make your cruise memorable & special. It certainly was for us & I for one would do another Viking river cruise in a heartbeat & I know my fellow travellers feel the same.. Read Less
Sail Date April 2014
We were expecting a great time based on the comments we had heard from friends. Our only fear was being locked into eating most of our meals on board. We actually had a stupendous time, far exceeding our wildest expectations and the food ... Read More
We were expecting a great time based on the comments we had heard from friends. Our only fear was being locked into eating most of our meals on board. We actually had a stupendous time, far exceeding our wildest expectations and the food was five star quality and we had more choices each night than we had expected during the entire trip. Entertainment was great. Our only disappointment - and it was a small one - was that the trip to the Summer Palace of the Austrian Royal Family, which was an extra, was not as spectacular as we had hoped. This was partly due to rain which caused us to miss the gardens, but we would have had little time for them even without the rain. The entire crew was outstanding - almost unbelievably so - and our room was kept extraordinarily well. We met a lot of nice people and made a few friends that will hopefully remain so for years to come! Read Less
Sail Date April 2014
Having enjoyed our first Viking cruise, some 6 months earlier (on the River Elbe), we were looking forward to an exciting itinerary from Budapest to Passau. We arrived at the ship and were shown to our expensive cabin with a French ... Read More
Having enjoyed our first Viking cruise, some 6 months earlier (on the River Elbe), we were looking forward to an exciting itinerary from Budapest to Passau. We arrived at the ship and were shown to our expensive cabin with a French Balcony. We were surprised that the curtains were fully drawn (around noon on a sunny day) and immediately flung them open. To our surprise, the view that faced us was the balcony of another river boat (the Viking Freya) little more than 12 inches away! From then on, at every mooring, on every single day of the holiday, part or all of the time was spent with no view other than an adjoining boat. Apparently, this is the norm, with the various boats swapping places every 7 hours to make it 'fair' for all passengers. We would have called the policy, making it 'unfair' for all passengers at some point every day! Now, if you are someone who just uses a cabin for sleeping, then this is no real hardship (excuse the pun). However, we like to spend a fair amount of time in our cabin, (which is why we pay for an expensive one) and the situation made our cabin, completely unusable when adjacent to another cabin or the restaurant (on a couple of occasions) on another ship. Also on a couple of occasions, our boat was sandwiched between two other boats, so everyone suffered at the same time! If you are happy with all this then fine, but remember that the design of the cabins is such that the dressing table mirrors on each boat provide a perfect view from your cabin directly into the toilet of the adjoining ship's cabin AND vice-versa! Without going into too much detail, the sight of of a man on the toilet of his cabin on the adjoining boat made sure that we fully closed the toilet door on every occasion! However, we should not have to do this in our private cabin. This whole experience ruined the cruise for us, despite very much enjoying the excellent itinerary. It goes without saying that the problem never occurred on our earlier River Elbe cruise with the same company. Now on to other matters, where, again compared to our earlier cruise, the food was generally poor. Some chefs have empathy with cooking fish (our preferred choice), but not so on our cruise! We were rarely able to eat the main course and indeed on the main 5 course meal, my wife had a tiny smoked salmon starter and a tiny piece of cheese for the final course, with nothing in-between. However, I managed the soup as well, so had 3 of the 5 courses! Generally, the meat eaters fared better, though at lunch we once had goulash, which turned out to be tough, dry and tasteless (and uneaten!). Interestingly, neither the Maître d', nor any waiter every enquired if there was a problem! Incidentally at least two of the waiters were 'over friendly' trying to 'force' you to drink or eat more. On one occasion, spare desserts were actually served to us and cajoled to eat them despite repeatedly saying no (we just left the table to escape). On a minor point, the white wine was also never cold and changing the subject, the WiFi was never good (even moored in a city) and generally only just usable. You have been warned! P.S. Oh! And don’t get us started on the absolute chaos between disembarkation and boarding the flight home!   Read Less
Sail Date April 2014
Enjoyed the cruise overall. The daily excursions were also very good. All of the guides were very good and two were absolutely excellent. On the ship, someone was always cleaning something, cleanest accommodations I have ever had. I also ... Read More
Enjoyed the cruise overall. The daily excursions were also very good. All of the guides were very good and two were absolutely excellent. On the ship, someone was always cleaning something, cleanest accommodations I have ever had. I also did appreciate having the choice of a served meal or a buffet. However, in 7 nights we had two meals that were horrible: the local meal was so salty that after one mouthful, not only could I not eat that meal, but I could not even stomach a replacement steak. Then, the Captain's dinner was beef Wellington, which I love, but this was so over cooked that it was almost impossible to chew or swallow. I gave up after about 2 mouthfuls. Other guests that had taken other Viking cruises said that the food was much better on their other Viking cruises. As for cabin choices, I would never pay extra again for the top floor, since most of the time we were in port and while there about two-thirds of the time there were other Viking ships on one or both sides of us. The last day in Passau, which is absolutely gorgeous, our side of the ship was covered by another ship for the entire day. So, I think the optimal cabin would be mid-ship on the middle deck. We also did not meet anyone who paid full fare, all "half price" and at least 4 of us told that we got the "last" cabin. The same day that we booked the "half-price" cruise, we also had Viking book "half-price" airfare. After booking, I found the exact same fare, to the dollar, on both expedia and travelocity. All in all though, it was an enjoyable vacation, and good value at "half price". Read Less
Sail Date April 2014
The Danube cruise from Passau to Budapest was wonderful right from the start. Our cab pulled up to the ship, and the porters were right out there ready to take our luggage. In fact, they were actually too fast. We are so used to having at ... Read More
The Danube cruise from Passau to Budapest was wonderful right from the start. Our cab pulled up to the ship, and the porters were right out there ready to take our luggage. In fact, they were actually too fast. We are so used to having at least 45 minutes standing in line to board our cruise, my wife had not put the luggage tags showing our room on the luggage. The porters had to take them from her. We then walked on board, and were immediately handed our room keys; amazing! The food was good, and we found your optional drink package was definitely the way to go. As a matter of fact, as we were deciding whether to buy the package or not, we began talking to another couple about the package, and we both bought it, and ended up spending a lot of time with that couple. Quite the icebreaker. We definitely enjoyed the excursions, the Churches were amazing, and the Abbey at Melk was definitely the highlight. I would say Vienna was disappointing, in that we did not have enough time; I would suggest a longer excursion than just the morning. The Vienna Symphony was well worth the additional excursion, and I highly recommend it. I also think it was well worth staying awake to be on deck as the ship came into Budapest; quite the sight. We enjoyed the cruise so much, we bought the 2 for vouchers for a future cruise with Viking. Read Less
Sail Date April 2014
Here are the details of my complaint regarding the Viking Legend cruise from 8 – 15 September 2013. I. Silverware, plates, tablecloths hygiene was below standard. 1. From the first meal I noticed both the plates and silverware ... Read More
Here are the details of my complaint regarding the Viking Legend cruise from 8 – 15 September 2013. I. Silverware, plates, tablecloths hygiene was below standard. 1. From the first meal I noticed both the plates and silverware frequently had small particles of dried food which I subsequently popped off using my fingernail. Alternatively, the plates and silverware occasionally felt greasy. 2. Table linen was not changed after every meal, even if it was soiled. At one breakfast I noticed coffee/tea stains around the perimeter of my blue cloth placemat. When I picked up the placemat there was smeared chocolate syrup, food/drink stains, as well as crumbs concealed under the placemat. When I called this to the attention of the Restaurant Manager his only action was to say he would put it in his report. I subsequently saw this same procedure of table preparation repeated after the dinner meal when they set the table for breakfast. II. The quality of both the food and preparation was inconsistent. Some meals were excellent, other meals were mediocre to poor. 1. On two evenings my meat was chewy (tough). 2. On the final night I ordered salmon; it was dry, unappetizing. On this meal my entrée plate was unusually dirty, I did not finish this meal. 3. Bread. The only evening I recall quality bread/rolls served for dinner was our final supper. The reminder of suppers we were served very-soft-crusted, room temperature, sliced baguette-type bread; very unappetizing. What an opportunity to showcase and excel with good bread. Of note, we did have a good choice and range of breads/buns available for breakfast. No bread was ever served at lunch in the dining room. 4. Soups. Without exception, all the creamy soups were poor. Either they were watery without flavour and spicing, or overly thick without flavour and spices and tasted of flour thickening. This was true for both lunch and supper soups. 5. The ‘Austrian/German’ lunch buffet in the lounge. a. Only cutlery provided was very flimsy plastic forks and knives (ineffective to cut or spear food). The paper plates provided were very thin oval-type that I’ve usually seen to serve a single hot dog on a bun. Not appropriate for a lunch buffet. They could have used the same cutlery/plates they provided for lunch in the lounge. b. Dessert. The struddle-type custard-like-filled pastry was not sufficiently cooked. Although the outside was browned, the inside of the dough was gummy. c. Fried chicken. Was tasty but excessively greasy. III. Of significant concern was the conversation I overheard between two ship employees (they did not see me as I was around the corner sitting in dim-light using my laptop computer. This was the night passengers had the optional concert tour and upon return to the ship could have a goulash snack. One employee told the other that since XXX (I did not catch the name) arrived the kitchen was disastrous. They said the quality of the meat and what was purchased was not as good as before. When one was offered some of the goulash, the other said that it was so bad they would not even taste it. IV. Cabin # 100. 1. The carpet was quite badly soiled. I did mention this to the Program Director and I believe the concierge was also there; they said the carpet would be cleaned, but I never noticed a difference. 2. The vacuum system in the shower drain was incredibly noisy, not quite a loud as a lawn mower (that is how loud it was). This vacuum system was also activated when using the sink. When I mentioned this to the front desk I was told there was nothing they could do, the lower on the ship the louder the vacuum noise became. 3. From time to time there was the smell of sewage gas in the passageway between Cabin 100 and the stairs located amidships. V. Seamanship. I am aware of three occasions on different nights the ship bumped the side of lock. On the first occasion the ship also scraped the side of the lock for several seconds. I was told the next day (I did not see this) that there was a diver in the water checking the side of the ship. In conclusion, I was disappointed in the Viking Legend’s overall quality. I want to stress the front line service personnel were quite good and doing the very best they could under the environment established by the Viking Legend’s leadership.   Read Less
Sail Date September 2013
We recently returned from the Danube Waltz, Budapest to Passau in early September aboard the Viking Legend. The experience and scenery far surpassed our expectations. Our favorite highlights of the trip: Budapest in particular is an ... Read More
We recently returned from the Danube Waltz, Budapest to Passau in early September aboard the Viking Legend. The experience and scenery far surpassed our expectations. Our favorite highlights of the trip: Budapest in particular is an absolute delight. The city is so much prettier than we expected it to be. The docking location is right at the base of the Chain Bridge, thus giving easy access to walk and explore the city, and that we did. There are so many truly beautiful, old, ornate, and well-cared for buildings and streets on both sides of Budapest. The pedestrian shopping zone is just a couple of blocks off the river. It contained numerous sidewalk cafes, courtyards, local shops as well as Hard Rock Cafe, and Harley Davidson. A bus tour is included in the itinerary. The running commentary of our guide and the stops were good, but I thoroughly recommend allowing extra days to explore this city and its surrounding area. We wished we had, and plan to go back to have the opportunity to do so, as we really only time to see a brief overview. The optional excursion offered in Budapest of the Hungarian Horsemanship is great fun, with an added bonus of getting to see a little of the countryside on the way there. The ship leaves the city at night, and that is when the true beauty and magic of the city comes alive, as most of the buildings along both sides of the river are lit up and outlined in white lights. Everyone was on deck to view it as long as possible. Bratislava is another unique stop that we wished we had more time to explore on our own, as it the architecture and ornate designs of old buildings and churches that fascinate us. There is plenty of that there. The optional tour at Vienna is to Schonbrunn Palace. Of the huge palace and hundreds of rooms, only a few are open to public viewing, and are similar to other castles of the period. We enjoyed the extensive fountains and gardens more, and actually would have preferred to have had the choice to view the Zoo on the property instead of the Palace. We didn't have time to go in, but its video and photo ad outside the gates displays a surprising number and variety of animals (pandas) and it looked nice. It also had a beautiful location on the palace grounds. One of our favorite highlights of river cruises, is when we spend afternoon or morning time cruising. It is such a nice and stress-free way to have even a brief view of passing countryside. It is especially enjoyable when the scenery is as pretty as along the Danube. We are thankful for the upper deck setup with chairs, tables, loungers, and the nice glass screen that blocks wind and cool air. Even though early September, the air was brisk. It is also really nice to Viking to give each cabin wool blankets to wrap up in on deck. The stop at Linz offers a day-trip to Salzburg. As we had previously been to Salzburg and the forecast was for rain all day there, we opted to stay at Linz. It has good shopping options, in particular there were sidewalk cafes, and street vender stalls which ran for several blocks in a pedestrian zone selling everything from home-made soaps, perfume, jewelry to candies, cheese, grilled brats and other foods. A great place to taste and shop for souvenirs. We had a great time exploring. The last stop was Passau, and our favorite of the small town stops. The buildings and scenic location of Passau are displayed in many photos and ads, but none of them do it justice. In reality it is the complete package of almost unbelievable beauty, charm, and quaintness. Even though it was hard hit by the June floods, the town has been totally cleaned up. There is only the new high water line on buildings to show the height waters reached -- up to the 3rd floor on many. Passau is best viewed from the castle and its grounds perched above the river. There is a bus to the top, or a walking path. We walked it, and while some 500 plus steps, it isn't that bad. We took our time and enjoyed the scenery along the way. All too soon, the 8 day river cruises end. We have only Viking trips to compare, but we have enjoyed them all. We like the efficiency of Viking's staff. They really do handle everything, and in our opinion and on our trips, they have done an outstanding job in arrangements and details. We really can't fault them on much, (but putting alarm clocks in the rooms would be one suggestion!). And since they don't, we know now to take one with us. As far as scenery and stops, we thought the Danube Waltz to be the prettiest of our river trips to date. And going from Budapest towards Passau, the scenery became more scenic each day as we approached the hills and gorges of Bavaria. Clothing is very casual...jeans, sweaters, slacks. And for those worrying about wearing tennis shoes -- we saw as many Europeans in Nikes as American tourists. There is lots of walking on these trips, up and down steep, often slick inclines and over cobblestones -- good support, flat soles with grip, is a must. Another thing is warm / waterproof coat. On our first trip, we packed according to the high temperature forecast and froze. Pack according to the LOW temperature forecast. Tours are in the morning when temps are at the lowest. To be on deck (with best viewing and experience) wind chill is a factor. Pack a heavier coat than you think you will need. We expected temps the first week of September to be in the 80's (2 weeks before it had been 100). We hit 80 the first day, and 50's - low 60's the rest...add rain / cloudy skies and it felt much cooler. We had a lower cabin with the half-height window. Actually we liked it very much. The cabin size was good, plenty of storage, and the window allowed good light. One really isn't in the room except to sleep / change clothes. Our room was quiet, we never heard engine noise or anything else, or smell any type of fumes. Often it is hard tell if moving except to glance out a window. All in all, it was a fantastic trip, one we thoroughly recommend. Read Less
Sail Date September 2013
I was dazzled mesmerized mislead by Viking Cruise lines elaborate advertising campaigns. I truly believed that I was going on a first class river cruise, but instead I felt as if I was on a subpar barge floating down the Danube river. The ... Read More
I was dazzled mesmerized mislead by Viking Cruise lines elaborate advertising campaigns. I truly believed that I was going on a first class river cruise, but instead I felt as if I was on a subpar barge floating down the Danube river. The staff was cold and unfriendly. The food was good, but not great. Breakfast and lunch were buffets, and dinner was very small portions and the bread basket was full of slices of bread the size of a quarter. I love dessert and I was so disappointed in every dessert that they offered. It reminded me of what you would get on a buffet, or in a cafeteria. Our bathroom had a dirty toilet from the previous guest, which was cleaned up immediately. But I think the worst part was the fact that my 75 year old father was forced to pay my room expenses before he and the rest of the bus passengers were allowed to exit there bus at the Munich airport. I was unclear on why they did not just charge my credit card that was on file. And now I have been spending the last month and a half trying to reverse the charges from my father and apply them to my credit card. So far I get the impression that Viking River cruise does not care about their customers once they get your money. Read Less
Sail Date August 2013
Viking River Cruise's "Danube Waltz" 8-day cruise from Passau to Budapest, August 18 through 25. Party of three; one single & one 2nd-deck double stateroom. We flew ourselves JFK-Prague three days ahead of the Passau ... Read More
Viking River Cruise's "Danube Waltz" 8-day cruise from Passau to Budapest, August 18 through 25. Party of three; one single & one 2nd-deck double stateroom. We flew ourselves JFK-Prague three days ahead of the Passau departure and rented a flat 1.5 blocks from Wensceslas Square. And we did it, all-in, for less than 2/3 of what Viking wanted for their pre-cruise extension (w/o airfare) - including all transfers, a large 2-BR flat, meals, a local tour and in-flat groceries. Prague was a pleasant place to recover from jet lag & adjust to central/eastern Europe. Hired a private Mercedes van to take us from Prague to Passau on departure day, and enjoyed the drive through farmlands to the port. The boat was easy to locate in Passau, the Viking staff made embarkation incredibly easy, and we were in our staterooms by 1:30pm AFTER we enjoyed a leisurely buffet lunch in the 3rd deck lounge. Passau suffered mightily during the June 2013 flooding; flood stage was in the vicinity of 39' above normal river level - the highest flood levels in recorded history (check the rathaus for flood marks). Most of the first floor shops/stores, etc. had been destroyed, and very little has been rebuilt. However, the entire port area was SPOTLESS; everything had been cleaned up and was more presentable than a lot of other cities we've visited. Well done. Overall highlights/recommendations - + Don't pass up on any of the half-day included bus/walking tours in each of the ports of call. They are generally well-done, allow for plenty of time to gaze & take photos, and are usually 1.5-3 hours long. Leisurely versions are available for those who have motoring limitations, and they are well worth it. + ENJOY the open seating for meals; it's comfortable and (usually) a lot of fun to share meals with new friends. One seating at each meal is NOT an issue, it actually led to a more convivial atmosphere after the first day. + DO NOT FRET over the relative lack of too-many choices for meals that come on larger ships. Each evening meal had three unique entrees; one meat, one chicken.fish, and one vegetarian, plus 3-4 standard items (steak, BBQ chicken, and I forget what else), along with salads, appetizers, wonderful desserts, and complimentary wine/beer at each meal. We only heard on whining complaint; the red wine was "too sweet" for one person (whaa-whaa-whaa). + This is NOT ocean cruising. If that's what you crave, please enjoy yourselves on the larger ships. This is a boat that's 11.5M wide, 110+M long, and only has four decks. The staterooms are just as large as comparable ones on ocean-going ships, and have everything that a reasonable traveler wants/needs. The wi-fi worked all of the time we wanted it - it's only unavailable on the sun deck in order to orient the wireless signal better within the confines of the boat. + The cities visited (Passau, Liz/Salzburg, Melk/Durnstein, Vienna, Bratislava & Budapest) are all well worth the trip. Snap reactions - Salzburg was too full of tourists to feel comfortable walking without bumping into others at the end of European holiday season; Vienna was a big city although with too much classical history to pass it up; Bratislava is worth another visit if it could be joined to other destinations; and Budapest is absolutely charming and an up-and-coming tourist destination. + Viking does it right. Our cruise staff was professional, NOT in your face all of the time, and catering to any reasonable request. The Cruise Director (David Morgan) was thoroughly professional and spot-on with his recommendations. The hotel, concierge and housekeeping staffs were very timely (our staterooms were re-made by the time we finished breakfast EVERY DAY), and there were literally no bumps in the road (pun intended) during the cruise. In sum; we're already planning our next Viking River cruise - Russia from St. Petersburg to Moscow anyone?   Read Less
Sail Date August 2013
We arrived at Budapest Airport in the afternoon of 2 June - full of hope for our first river cruise. (We have previously undertaken many Ocean cruises). The Viking rep was there to greet us at Arrivals. He told us that the river was a ... Read More
We arrived at Budapest Airport in the afternoon of 2 June - full of hope for our first river cruise. (We have previously undertaken many Ocean cruises). The Viking rep was there to greet us at Arrivals. He told us that the river was a little high right now but we'd be taken to a hotel for a short while, to get some refreshments and then we'd be taken to our boat/ship to begin our holiday. Hurrah! He didn't appear to be concerned so we weren't, we had no reason to doubt what he was telling us. On arrival at the hotel (very nice hotel) we got refreshments, met other passengers and heard from our Program Director, David. He said we shouldn't be there too long, then we'd be taken, by coach, to the Viking Legend, which had, had to be moved due to the river levels on The Danube. Our stay at the hotel was longer than anticipated but eventually we were on our way to the ship. I think we arrived at the ship about 8 30pm, so dinner was served immediately. At that stage we didn't have our luggage, so all went in to dine as we were. The food was - okay. During dinner, David spoke about our plans the next day - a trip in to Budapest by coach. He told us that we'd have a chance to lie in the next morning (a lot of us had, had very early starts - we were up at 3 30am). While we were in Budapest the ship would be moved, he didn't know where. We were still given the impression, at this stage, that we would be cruising soon. The next morning at 8 30am, David's voice came in to the cabin, to tell us that we would be leaving for Budapest at 9 30am - panic stations, so no leisurely lie in and we had to get breakfast. The day in Budapest was fine - we had lunch at a restaurant (the best service of anywhere on the whole trip) and we enjoyed it. The coach journey back to the ship, at it's new mooring, took around 2.5 hours. We were moored at a small, probably disused, industrial harbour in Kormano, Slovakia. It wasn't pretty. We were the inside ship of four tied together, the Viking Bragi was immediately next to us, then a German cruise ship and another we didn't find out about. We got back to our cabin, with Juliet Balcony, we paid extra for and now had a view of a Viking Bragi balcony, they'd already closed their curtains, we did the same - that was the end of daylight in the cabin. We had another minimal briefing from the Program Director and were told that the next day we would be coached in to Bratislava. The ship would remain where it was. We still had not been told that we would not be cruising anywhere on this holiday. The journey in to Bratislava was long the next day as we were obviously not in our intended mooring. The highlight of our journey in to Bratislava was a comfort stop at a petrol station, four coach loads of people, all stopping at the same time - two ladies toilets, facilities for the men. Guide said we should be back on the coach in ten minutes - no way, this stop took the best part of an hour. We had lunch in Bratislava, the service took two hours, shambolic. Our tour of Bratislava was not as long as it should have been, due to travelling distance, long lunch break and the comfort stop. On return to the ship it was evident that the water had risen quite significantly. The German cruise ship had been evacuated and we learnt that the Viking Bragi was being evacuated the next morning. At the briefing that night we were told that we'd be going to Vienna by coach the next morning and that plans were being made to take us to Munich the following day, where we'd spend three nights at a hotel. The Danube was now officially closed. Quite a few people were unhappy about going to Munich - I believe some people left the cruise. The next morning again, the river level had risen, the walkway to shore had been extended. Lots of sandbags around the buildings in the area. The Viking Bragi had been evacuated - we were to return for another night. The estimate of our coach trip to Vienna was out by two whole hours. It took about four hours each way. We had a wander round the city, with the guide on arrival. Then lunch. The service was so bad (2+ hours to get to the main course) that my husband and I left, so we'd have some free time in the city. Viking also ran a trip to Schönbrunn Palace for those interested. We were told it was a very quick visit due to the time constraints of getting back to the ship. That evening we had to pack for Munich. The suitcases had to be ready, outside our cabin, for 8 30am as they were going separately - so they'd be waiting for us in Munich on arrival. Once more on leaving the ship the following morning, the river had risen, the walkway had been extended as far as it could go, over the flooding water, it was really quite concerning. The coaches couldn't park as near, so to get to them we had to negotiate sandbags and an extremely steep, temporary, set of steps up and down. These were quite a challenge for me but positively frightening for some of the more elderly guests who weren't as confident on their feet. The journey time to Munich, by coach, we had been told was 6.5 hours plus stops. No one was happy about that but we had to get on with it (as the Americans like to say on the board we had no option but to 'make lemonade') We set off to Munich at 9 30am - we arrived at the hotel at 9 45pm - TWELVE HOURS LATER. Of course, our suitcases hadn't arrived either - because they were so late in arriving, some of the passengers, plus the Program Director & Viking Hotel Manager, had to sort them out. All we wanted to do was get to bed. The hotel in Munich was nice but a few of us were told that we were Viking customers, so were made to feel inferior to the 'normal' guests there. There was no choice at dinner. I asked for a single scoop of vanilla ice cream, instead of the chocolate mousse served and was told 'it's not possible for Viking customers to deviate from the set menu'. Even if I paid for it, no, not possible. If you wanted to eat lunch at the hotel, it was charged. The internet was at a premium charge. These things were included on the ship. During our time at the hotel a trip in to Munich, with a guide was organised. Also a lengthy trip to Salzburg (which had been part of the original itinerary I think) or by public demand an alternative was also set up to visit Dachau. Munich was chosen as our final destination because people who were not extending our holiday were mostly flying from Munich (the extension was to Prague, which I guess was another lengthy coach journey). We flew home from Munich. The fact that The Danube flooded was not Viking's fault - not the fault of anyone. It's an act of God. However, Viking have access to the finest weather reports, river condition reports and forecasts. This did not happen overnight and catch them out. Some other river cruise lines cancelled their cruises that were due to depart the same day, on a similar itinerary. Another cruise line departed Budapest on the same day as us, then aborted the cruise two days later, as they realised their cruise could not be completed on The Danube. Viking cancelled their return sailing of our cruise on the same day we departed. It was an expensive holiday which turned in to a series of extremely long, arduous, bus excursions. This cruise should never have taken place as it cruised NOWHERE. Read Less
Sail Date June 2013
My wife and I were first time river cruisers on the Viking Legend. As luck would have it, our cruise started the day before historic flooding that made the last floods of 2002 look tame. In fact, the floods in Passau were almost 2' ... Read More
My wife and I were first time river cruisers on the Viking Legend. As luck would have it, our cruise started the day before historic flooding that made the last floods of 2002 look tame. In fact, the floods in Passau were almost 2' higher than the record flooding of 1501, the previous record. We were disappointed that we could not actually cruise, but did have 4 lovely dinners on the boat and made some great new friends during dining and on the bus tours that were arranged for our first several cities. Ultimately we had to abandon ship and be relocated to Munich where we were put up at the Westin Grand, a very up scale hotel. We were given options for additional tours from there. Yes, being on buses was tiring, but we completely understood that our Tour Director David, and all the staff did a magnificent job under trying circumstances. We were told that Viking management would be offering some type of compensation as an offset to the problems. Shortly after the end of our travels, Viking sent an email indicating we would receive a 75% credit of the cost of our cruise toward any cruise they offered. We thought that was more than fair and will definitely take advantage of the offer. The ship itself was vintage 2009, but in excellent condition. Our room was very clean and both functional and comfortable. Dining was an absolute pleasure. The chef made dishes from various regions, but there were always options for the less adventurous. We did not get the special wines and spirits option, but the wines included in the base price were excellent. In short, the staff on board was great. Even the Captain pitched in to help get our luggage off the ship for our trip to Munich. All of the passengers we spoke to were also very complimentary of the way that adjustments were made to do as much as we could before the flooding became overwhelming. Read Less
Sail Date June 2013
First, instead of canceling the cruise due to high water they withheld information and convinced everyone that they would be sailing and moved them to the ship outside Budapest by bus. Later we found out that Viking had decided to cancel ... Read More
First, instead of canceling the cruise due to high water they withheld information and convinced everyone that they would be sailing and moved them to the ship outside Budapest by bus. Later we found out that Viking had decided to cancel the next weeks cruise the day we were taken to the ship. Once we were on the ship we were told misinformation and half-truths to keep us on board. We saw abbreviated tours of places that were on the itinerary without the optional tours that they said were offered. The boat did not move from its docking place in a small Slovakian town so we were bused hours in each direction to see short tours of Budapest, Bratislava, and Vienna. Second, I dont think they cared for our safety as they should. We were told that we were to be moved (evacuated) to Munich (not on the itinerary and a 12 hour bus ride). The passengers had to climb over flood barriers and sand bags to get to the buses for Munich. I felt that the passengers were placed in danger by waiting to the last moment to evacuate them. Several passengers were not that mobile and they had difficulty climbing over the sand bags. An emergency medical team was called as we were being moved on the bus but we were not told any details. Later that day my friends were told that the ship was inaccessible and later was told that the crew had to be evacuated by helicopter. The other Viking ship moored with us was safely evacuated the day before to Vienna. We were told we had to go to Munich since there werent any rooms in Vienna. Third, I have been to Budapest and Munich on business but had not been to Austria. Guess what country we saw very little of? I am so disappointed since I didnt get what I wanted; a restful river cruise, a better understanding about Austria or a Viking cruise that was up to standards. Read Less
Sail Date June 2013
Everything about this river cruise was first rate. Booked air travel and transfers through Viking. All flights from Phoenix to Munich were on time with no delays both coming and going. We were greeted in the Munich ariport by a Viking ... Read More
Everything about this river cruise was first rate. Booked air travel and transfers through Viking. All flights from Phoenix to Munich were on time with no delays both coming and going. We were greeted in the Munich ariport by a Viking Representative and transferred by a Viking bus to the ship in Passau. The ship was beautiful and clean. Our second level cabin with a French balcony was very accomodating. Recommed the french balcony as the first level is below water level and the window if rather high to see out. The breakfast and lunch buffets were great and the evening meal was excellent all nights. Each day there was a guided tour of the city we were visiting each day. We also had time to do things on our own in the afternoons. The highlight of the river cruise was coming into Budapest at 10pm. All of the bridges, monuments and government buildings were all lighted up and very spectacular. We stayed in Budapest two extra days and also booked this though Viking. We stayed at a 5 star hotel that was just beautiful. I highly recommend this cruise and will definately book another Viking River cruise again. Read Less
Sail Date April 2013
I accompanied my 90 y.o. mother on the Viking River Cruise (Danube Waltz) in April 2013. I tend to be somewhat skeptical -- yet on nearly every point my Viking experience exceeded my expectations. The ship itself was great. Our ... Read More
I accompanied my 90 y.o. mother on the Viking River Cruise (Danube Waltz) in April 2013. I tend to be somewhat skeptical -- yet on nearly every point my Viking experience exceeded my expectations. The ship itself was great. Our French Balcony was of course small, but very comfortable and there was room for everything to be stowed away. Bathroom was fresh and modern, equipped with a vacuum flushing system that worked very efficiently. We loved having only 179 passengers aboard, as we really got to know people. Most of our cruise was from USA, England and Scotland. I believe that someone could go on this cruise, not knowing anyone else, and they would feel totally be-friended and included. It is a wonderfully inclusive environment. The food was simply amazing. Very elegant, lots of options and courses, not too large of portions -- so you didn't feel guilty trying lots of interesting things. I found the 'regional specialties' to be delicious. They always had the traditional back-ups on the menu: steak, roasted chicken, salmon, Caesar salad, etc. There was always fresh fruit and wonderful salad. One huge hit with everybody was their Latte / Coffee machine that is available (and free) 24 hours a day. At 6am they have their amazing pastries from Schmidl bakery available (watch their video on Viking Food). I liked grabbing a moccaccino and small pastry early in the morning, heading to the Library and video-chatting with my husband (in USA) on FaceTime. I found the internet to be way better than I had read. The Library is a great location, in case your room doesn't have the best Wi-Fi reception. I had almost no problems posting a few pictures on FB, getting email, looking things up on Google or FaceTiming. I incurred almost no phone charges as I forwarded my iPhone to my home phone in USA. I asked AT&T to give me "International Roaming" (even if you don't make calls -- do this!), I turned OFF Cellular Data. Texts TO me cost nothing, texts FROM me were supposed to cost 50 cents, but most of the texting I did was through FaceTime, so it was free. The sites we visited were literally "jaw dropping" for me. I 'd done my homework in advance, so knew quite a bit about what we'd see -- and I was still stunned with the beauty and history. Our tours were fabulous. We just went on the included tours, as that was enough for us. On excursions I learned that we could ask to be included with the "gentle walkers", so the guide would find the easiest route, and take it slowly. I would have never thought Budapest would interest me -- But being up on Buda Hill seeing Matthias Church was amazing! Loved the Melk Abbey (Melk, Austria) and cruising through the Wacchau Vallay. Bratislava was an interesting medieval city. Vienna was so beautiful and elegant. In Salzburg we ate in a 650 year old restaurant, had delicious Hungarian Goulash. I bought my mementos here (but wore out my knees as it was a long day), Passau was a delight - town hall was beautiful and so rich in history. The crew amazed me. They were so friendly and personable. I thought surely they would just put on an act of liking their guests. But they truly ENGAGED us and actually enjoyed the interactions. They responded to every request with a "can do" attitude. When it was time to tip, I was pleased to give the suggested amount, and also hand special thank you tips to several others that had truly blessed us - like Frances who (when asked) would make menu recommendations) or Alexander who greeted us by name each morning and would ask for my mother by name if she was missing. I had considered NOT getting the Viking Optional Transfers (to and from airport) -- but in the end it was so much easier that I did it. It was a bit pricey, but it was so well organized and stress-reducing, that I was glad I chose that route. Read Less
Sail Date April 2013
My wife and I sailed on the first Danube Waltz of the season and had a wonderful time. There were a couple of minor issues during the cruise. To us, these were no big deal and expected since we understood that this was the FIRST cruise of ... Read More
My wife and I sailed on the first Danube Waltz of the season and had a wonderful time. There were a couple of minor issues during the cruise. To us, these were no big deal and expected since we understood that this was the FIRST cruise of the season and about a third of the crew were new to the ship/itinerary. The weather was chilly and damp for most of the trip, but the staff and the ship were warm and very hospitable. We enjoyed meeting and mixing with all of the crew. We even "adpoted" one of the servers who was going through some home/family withdrawl. Most of the guests we met were nice too with the exception of a few couples that were overly demanding and very unappreciative of the effort put in by the staff. We even had one lady from Derbyshire feel slighted because she felt shorted on the number of caviar eggs garnishing her entree. The breakfasts were wonderful and plentiful. They really fueled their passengers for a day of exploration. Everyday there was something different to discover on the buffet so you didn't have to repeat any meal twice unless that's what you aimed to do. We even enjoyed the options for dining at lunch. If you wished, you could eat buffet-style in the lounge or sit in the dining room for a more structured setting. Dinners were always interesting thanks to the open seating and varying menus. For those not ready to be gastronomically adventurous, there were always three standard entrees availabe (grilled steak, chicken or salmon and a Caesar salad). The standard shore excursions were informative, especially since local guides were used. The headsets provided by Viking ensured that each passenger could hear what the guides said. The great thing about the standard shore excursions is that your are never forced to debark the ship and join the rest of the passengers for that day's tour(s). For instance, my wife and I had already visited Salzburg and Vienna a few years earlier. We knew Salzburg could be a bit congested with other tourists and didn't feel like riding on a coach to get there and back to the ship. We also knew, from spending a week in the city back in 2004, that Vienna offered too much to see in one day. We chose not to join the Viking excursions and explored Linz by ourselves and then rode Vienna's U-Bahn to where we wanted to revisit during our stop there. The massive abbey in Melk is not to be missed! The optional shore excursions were well varied and, from what we were told by those who chose to participate, good value for money. We chose the winery excursion in Dürnstein and thoroughly enjoyed the tour and tasting. We even brought some Wachau Valley wine back home with us. Delicious!! Budapest, we found out, is another city that requires further exploration. Arriving in port at night after dinner when it seemed the whole city was illuminated - brilliant touch. The standard tour Viking provided was enough, for us, to get our interest level very high. My wife and I did some further exploration of some of the sights after the tour and even arranged to have dinner that night in town thanks to the excellent concierge, David. We used Viking's embarkation/debarkation services for the cruise. Their pickup in Munich and drop-off in Budapest airports were achieve without any problems whatsoever. We can't wait for our schedules to allow us another cruise with Viking. We hope that the Danube River valley recover fully from this past year's flooding soon. We were fortunate to sail prior to the devastation of the region.   Read Less
Sail Date April 2013
We boarded the Viking Legend in Budapest on Sunday, October 14 and cruised for a week up the danube and extened our tour after disembarking to include 3 days in Prague all arranged through Viking.It was an amazing tour. The sights we saw ... Read More
We boarded the Viking Legend in Budapest on Sunday, October 14 and cruised for a week up the danube and extened our tour after disembarking to include 3 days in Prague all arranged through Viking.It was an amazing tour. The sights we saw were fabulous and the service and care we recieved on borad the legend was extraordinary. We were looked after every second of our trip. Catalina, our program director was a delight and David our Conceirge was everywhere. Everyone on boad was pleasant and helpful. The bar crew of Andrew, Filip and Sava were extraordinary. Peter, the on board musician was wonderful. All transfers were handled very, very well. I was particualry impressed with little things....when we reboarded the ship after a local tour ( all of which were splendid) just exchanging our boarding passes for our room keys was done most expeditiously, never leaving us feeling like cattle ( much as you are made to feel by the airlines). Our room was constantly clean. Each morning when we went to breakfast, we returned to a spotlessly clean room. One time I even forgot something, went back to my room and somehow it had already been cleaned. Their timing was down to the minute with the few exceptions of arriving early once or twice to a destination. We were truly made to feel that, as Catalina would say, the Legend was our home away from home on the Danube, except with much better service. They handled our transfer to the Prague Hilton, our check in and then our transfer to the airport seamlessly. Much to our surprise, when we reached the airport at Prague, there was the Viking rep smiling and waiting to whisk us through the check in process painlessly. By this time, I was fully expecting a Viking rep to be waiting at our home when we returned with our mail all sorted, refreshments ready and waiting. They really could not have done anything more to make us feel comfortable and welcome. The arranged tours were professional, informative and fun. We met and made many new friends aboard So well done to Viking and especially the crew and staff of the Legend. We would certainly consider taking another cruise with Viking. You gave us the gift of a wonderful vacation and memories we will cherish forever. Thanks to all aboard and all the staff on land that made our trip truly special. THANK YOU!!! John Stevens Read Less
Sail Date October 2012
My husband and I usually plan our own trips and do not take tours arranged by companies. However, we were not sure we could manage such an adventure in an area of the world where we are not familiar with the languages. In the past, we ... Read More
My husband and I usually plan our own trips and do not take tours arranged by companies. However, we were not sure we could manage such an adventure in an area of the world where we are not familiar with the languages. In the past, we have vacationed in the US, England, and the Netherlands. A Viking River Cruise seemed like a great way to see a lot and not have to worry about lodging or transport, and it was perfect! The flight arrangements and transfers went off without a hitch, and the staff on our ship (The Viking Legend) were as friendly as could be. Our cabin was very ergonomic--not large, but laid out EXTREMELY well--we were able to put everything away and not have it feel cluttered at all. The food was EXCELLENT--several regional choices at many meals, and if we weren't feeling as adventurous, there were always choices of salmon, chicken, or steak. Breakfasts were a sumptuous buffet, and the waitstaff at all meals were attentive. The wine and beer included in lunch and dinner were just fine--we did not feel the need to get the extra package. And the destinations! Each morning, there would be a tour by bus and then walking in the historic area of whatever the port of call was. The audio system worked well, and the guides were very knowledgeable. After lunch, we generally had free time or optional tours--we took a couple of the optional tours (a private home visit in Bratislava, which was fascinating as we got to hear about the changes in lifestyle as Slovakia became part of the EU), a trip to Schonbrunn Palace in Vienna, and a classical concert in Vienna. These extra trips were worth it. The only disadvantage to a cruise of this type is it left us wanting more, and we would LOVE to see Vienna in more detail--we'll need to make a dedicated trip for that at some point! If you are looking for a very comfortable and convenient way to get a look at a broad area, and don't want to have to worry about ANYTHING, a Viking River Cruise is the way to go! Read Less
Sail Date August 2012
Viking Legend Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.0 4.5
Entertainment 3.0 4.0
Public Rooms 5.0 4.5
Fitness & Recreation 3.0 N/A
Family 1.0 3.4
Shore Excursions 5.0 N/A
Enrichment Activities 3.0 N/A
Service 4.0 4.7
Value for Money 4.0 N/A

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