Sail Date: June 2019
I wanted to see how the big ships work. The check in and off ship was fast and easy. I thought I would be standing in lines but I was not. Maybe the ship wasn't full but there were still loads of passengers.I loved having cruise ... Read More
I wanted to see how the big ships work. The check in and off ship was fast and easy. I thought I would be standing in lines but I was not. Maybe the ship wasn't full but there were still loads of passengers.I loved having cruise documents on the app and knowing cabins would be open at 1:30 (they were). Sea Pass was on my door.The storage seemed a little space but I was by myself so had room. My android phone did not fit in the charging station. I still wish there was music in the cabin (brought my own CD player). The entertainment choices were wonderful. From the shows to individual musicians. It was hard to keep on top of what I wanted to hear. Make reservations for big shows if you are a group. It will show up on your app and remind u that u have them. Food was good enough. I especially liked being able to have Indian curry when it was not on the menu. The buffets had big assortments of food. I would have like to have more gourmet cheese like brie to take to my room. Being a Diamond member I liked the free cocktails at bars during cocktail hour. That way I didn't need to go to a specific area for them. Loved the quiet of Central Park. Have booked another cruise in this area.The pools were crowded and water warm with all the bodies. I went to the solarium and kids pools to get in cool water. I loved Momma Mia and saw it 3 times. Read Less
2 Helpful Votes
Sail Date: May 2019
Our cruise with Allure was a part of a group of 10 friends for a birthday celebration. The selection of the ship/itinerary/dates were the choice of the birthday person. We actually moved cruises from MSC to RC after doing a bit of ... Read More
Our cruise with Allure was a part of a group of 10 friends for a birthday celebration. The selection of the ship/itinerary/dates were the choice of the birthday person. We actually moved cruises from MSC to RC after doing a bit of research on the two vessels and opted for Allure. There was no issue with the booking of the cruise and we were kept well informed and updated on payments/excursions etc. Unfortunately we were on the cruise on 12th -19th May that had the ports schedule moved due to mechanical issues with the ship, so St Thomas was dropped off and San Juan added. I understand a couple of our group were particularly looking forward to St Thomas and notification of this change was late and poorly done by RC - as we had pre-booked excursions at St Thomas and had only short notice. For my part the change in ports turned out to be a positive as San Juan turned out to be the best stop. I understand this was the first return visit to San Juan by Allure since the hurricane damage. EMBARKATION: On-boarding was hassle free and although the port at FL was very busy, it was an easy bag drop at the designated areas and a short stroll to the main terminal. There was a bit of confusion upstairs waiting to sign on but only a short wait inside and out of the heat. Once things were moving it flowed well and we were on board quite quickly - not the best we've experienced but very good. As you'd expect it was busy at the dining options as it was around lunchtime but we managed to grab a bite at the Central Park Cafe level 8 before heading off to our cabins. Some of the luggage was already waiting - so that was terrific. SHIP: Allure is an impressive vessel from any angle and it dwarfs anything else we have experienced. The ship's over all condition throughout I would rate as excellent, it has been well maintained and presents well. The split design with inside balconies is different and nice to try. The massive capacity of 6200 guests takes some getting used to. We did find this a bit of an issue and along with the ships design we were not fans of the overall product. That's not to say it was not good but after this experience we think a smaller vessel 1800-4000 capacity is preferable and I think we like the older traditional layout. This is a personal thing - we found on this ship we were unable to find a nice tucked away comfortable place/lounge/bar/cafe were we could go after a show or during the day to sit and chat and have a bite to eat. There are the boardwalk/promenade offerings but they tended to be bustley, crowded and not quiet. Maybe we missed something on board but did find the same type of places we've found on other boats. Unfortunately for this and a few other reasons would not be looking at taking a cruise on this type of vessel in the future. DINING: Mixed bag - we eat almost exclusively at the on board main dining areas and not Windjammers (tried to avoid as much as possible-not fans) and we were on Anytime Dining. This proved to be problematic for our group of 10 and we had ongoing difficulties with securing a table every evening almost without fail - we were informed you cannot pre-book a table on anytime dining so when we rolled up there were problems. It seems some other were able to book tables-don't know how. We chose anytime mainly because of the entertainment/shore excursions and wanted to pre-book as many of the shows as possible and eat around that schedule. This problem was particularly bad on formal nights or Lobster night, when it was very busy. This issue was not managed well by RC and caused a bit of angst for us, to the point of speaking directly with the American Grill's Maitre-d about the matter. He offered the company's view and provided an explanation about difficulties with accommodating these sorts of numbers. We understood but it did not alter the experience - I would definitely not opt for Anytime Dining unless with a group 6 or less, too difficult and not worth the hassle. In general the food and menu were overall very good and up with our previous experience with RC and Princes - far better than Norwegian and Carnival. The lobster night was a bit hit across the boat. We opted to try one of the additional cost restaurants for a special dinner, having tried these previously on RC. This was Giovanni's Table - we got a discount off the usual cost when we booked. Unfortunately this was a waste of money - this was a bad experience; we were jammed in on a long table that just fitted the 10 of us; the service was nowhere near the usual service as one waiter seemed to be left to manage himself and unfortunately he wasn't great; the menu was very disappointing and the food was pretty ordinary for an extra cost. We have tried Giovanni's before and it was outstanding and more than worth the extra cost but this fell short and i think we all left pretty disappointed. Windjammers - okay the “on the spot Asian/wok” was a nice extra - but generally much the same as any of the buffet style offerings - seemed popular with many guests - just not for us. Dog House - okay for a hotdog on the run - condiments pretty ordinary when compared to what you get at a football match in Germany. Sorrento’s - busy, not too much in the way of seating but pizza's pumped out quickly and not bad, was a go to place for a snack/late bite. Central Cafe - just okay - not a big fan of the fare on offer. Cafe Promenade - was handy and pretty much the only 24hr place you could get a cup of tea/coffee. Point to note - RC uses the big urn type of dispensers for coffee/hot water but the water is often not hot enough unless you are lucky enough to be on the spot when it has been topped up. ENTERTAINMENT: Winner!! Winner !! Winner !! Easily the best onboard entertainment we have been lucky enough to have experienced on any vessel, just terrific. Needed to book for some of the shows but definitely worth it; first night Mama Mia - terrific show (just glad i didn't pay to see the stage one) informed by friends pretty much up to or better than the stage show; WATER SHOW - again just fantastic; ICE SHOW - same again; COMEDY SHOWS - great two terrific comedians and went twice. Overall could not fault. Additional - the two cruise directors and staff were fantastic throughout both very talented/funny/entertaining - big asset for RC. The staff/cruise directors put on an absolutely fantastic/fun 80's show on the promenade deck - after one of the other shows, this was a good as the main shows - big clap to all the staff involved and RC. Enough said - 10/10 for entertainment. SERVICE: As is usual for RC we had terrific service across the ship, almost unfailingly - there were a couple of times the staff/waiters may not have been quite as good but they are human and they all work exceptionally hard. So overall - excellent. PORTS: Yeah - not great - did not have high expectations with a Caribbean cruise - understand seem to be very popular with Europeans and Americans but did not hold great interest personally- given we have the pacific islands nearby. ST KITTS - interesting and overall very third world feel - some historical interest but generally pretty tired run down sort of place. We had a booked shore excursion Island History and Rum Tasting Tour - this was pretty good value and the tour of the distillery/sugarcane plantation was enjoyable - the tour guide and the tastings very nice. The drive out and back and around the island was okay. Had a look around the port area and entertained by some costumed dancers. NASSAU - 5 ships including ours docket at Nassau - Essential Nassau - booked and again it was an okay sort of tour - port area has a lot of shopping nearby but just the usual tourist trap stuff - jewellery, t-shirts etc. The place is very run down for a major cruise ship port and I wonder where all the monies are going from the boats because its not going to the port area that is very run down, tired looking. The tour was okay trip out to Atlantis resort and a quick look around the accessible parts of the hotel - nothing more. SAN JUAN - best port stop and a nice city from our experience - we had quite a nice tour through the old section to the fortifications and cemetery, lovely old streets and Columbus square for a walk up the main tourist shopping street and popped in for a pastry at one of two recommended by our driver, where we had interesting service experience, food was pretty nice. Would have been happier to have spent more time in San Juan and did enjoy the short visit. Apart from San Juan - was not overly impressed with Caribbean - not much of a beach/swimming/snorkelling person and given we live on coast at home with some fantastic beaches etc did not hold much fascination- understand may have for other; also generally a bit to rough/ready - we can get similar and likely better experience in Fiji, Bali, Noumea etc and have visited those places. DISEMBARKATION: Again RC provided a hassle free experience, pretty well organised, bags out night before, get some breakie, wonder down to designated meeting point and stroll off the boat. Bags were ready to be collected and a bit of a wait/line up to clear customs etc. Very busy outside the terminal for taxi, uber, shuttle pick-ups but no problems as such. Overall - as outlined RC Allure is a marvel of a ship, has some great things going for it and would suit lots if not most tastes, superior entertainment, pretty good food, terrific amenities, fantastic staff. Even with all this (not sure how you could ask for much more) probably wouldn't go on this or similar size/class/design of ship and opt for smaller more intimate boat. We had already booked another RC to NZ later this year but unfortunately due to health reasons with one of our group will miss out. I would use RC again, do fixed/set dining. Read Less
5 Helpful Votes
Sail Date: May 2019
I wanted to take my mother on an amazing vacation because she has never been anywhere further than 12-14 hours from home. My oldest daughter also came so this was a 3 generation vacation. The ship was full of anything anyone could want. My ... Read More
I wanted to take my mother on an amazing vacation because she has never been anywhere further than 12-14 hours from home. My oldest daughter also came so this was a 3 generation vacation. The ship was full of anything anyone could want. My daughter enjoyed the shops, purses, clothes. My mother enjoyed the scenery on the ship and absolutely loved the balcony in our room. I enjoyed everything, especially watching my mother enjoy herself. Dining was as expected where the food was concerned as this is my and my daughters 3rd year in a row on a Royal Caribbean cruise. Our waiter Jesus and assistant waiter Jing Jing were amazing, entertaining, prompt, courteous and a joy to have serve us. The Aqua show was amazing. Wonderful performance and skill by all. A must see. Momma Mia was good but extremely long, I would suggest catching it earlier in the day rather than late. The Blue Planet show was another wonderful show, also a must see. Excellent choreography. As far as the service, guest services was helpful as always. Had a little issue with a cake I ordered to be delivered to my mother in the dining room the night of her birthday. It did not show up. I went to Guest Services to have the charge removed, which was done but they also called a manager to speak to us and promised to make it up to us. They kept offering us wine, we do not drink. The following night at dinner the manager asked if we had received the cake in our room, that he had it sent down, we did not. The following night they brought it to our table and serenaded my mother. I was a little disappointed in our meet and mingle. Apparently they took a poll and it was voted that the main thing everyone wanted to win was alcohol, so that is all they had to give away. Again, we do not drink. The last cruise I took, a year ago, had a lot more prizes and a lot more attendees. The saving grace of the meet and mingle was Flavio who hosted the meeting. He was a doll. He was super sweet, energetic and entertaining. It's a shame that someone recently posted that he needed to scale it down and not talk so much. I say, Flavio, don't take too much stake in what a few others say. Let your light shine and always be you, you're a much better you than trying to be what others want you to be, so continue being just the way you are, we love you that way. He was a true joy, not only hosting but getting to know everyone on a personal level as well. I felt he genuinely cared and wanted to get to know you. He felt more like a friend than anything else, enjoyed him immensley. All ports were very quick and efficient. I also very much appreciated the kindness and attention Danel and Ashkyr during the sales on the Promenade showed to my mother. They made her feel so special. Two great young men there. Read Less
7 Helpful Votes
Sail Date: May 2019
This is my first review ever on a ship. Previously, I have sailed with Carnival, Princess and NCL. We tried Royal because we heard great things about it and it did not disappoint. Obviously, there were some things that could have been ... Read More
This is my first review ever on a ship. Previously, I have sailed with Carnival, Princess and NCL. We tried Royal because we heard great things about it and it did not disappoint. Obviously, there were some things that could have been improved on but overall, the cruise was great. Here are just some highlights. Pros: Embarkation - when we check in online about 2 weeks before, we were told to show up at 1pm. However, we had to be out of our hotel room at 11am and we didn't want to wait at the hotel, so we just went right to the cruise port.Even thought we had to be there at 1, we got there around 11am and were on the boat by noon. Very very smooth. We read before that Windjammer got really busy at that time and boy there weren't wrong, so we made our way to Wipe Out Cafe towards the back of the boat and had no problem. Staff: For the most part, all the staff we encountered were wonderful! My room attendant was on point with everything and very friendly. My other family members also enjoyed their room attendant. We chose My Time Dining and had reservations every night (more on that later). We loved our waiter and staff the first night so we requested them for the rest of the ship and they were again...wonderful! They knew our drinker order after the 1st night and were very timely with everything. If we needed to get to a show right after dinner, we let them know and they made sure we had plenty of time to eat and then find seats. Kudos to them! The only staff member that I didn't care for was someone at the Guess Service Desk. Royal offers luggage service now where they pick up your luggage the last night of the cruise and you don't see it until you arrive at your home destination. Well, because we were on a cruise, we lost track of time and missed the deadline to bring the form down to Guest Services by 1/2hr. Only a 1/2hr. We when told the worker, she was like Nope, you're too late and turned and walk away. Very very rude. Food: I am not a picky eater so maybe that is why I enjoyed what I ate. The options in the main dining room was great. I could always find something to eat. Wind Jammer is your typically buffet but they provide plenty of options. I preferred breakfast and lunch in the Solarium because it was a lot quieter and relaxing. Not as many options as Wind Jammer but it got the job done. We paid for one special resturant (Giovanni's) and it was fantastic! The food was great as well as the staff. I would go back in a heart bet. Room: Granted I was in a room by myself but there is plenty of room. Not sure I would share it with more than 1 adult though. Room was very clean and tidy. Everything worked great. Balcony was wonderful. Luggage (as I'm sure you are reading everywhere else) is scattered down the hall on Day 1 so you need to find it. Luckily, mine was right outside my door and so were the the rest of my families but I did hear some people mumble and grumble about it.The bathroom is tiny but worked well for my needs. Cons: My Time Dining: We chose My Time Dining and made reservations for most of the nights for 7pm. Now, you would think with reservations you could just go right in and be all set but no, you had to wait in line upwards of 15mins to even tell them that you were there. And then sometimes, you still had to wait to be seated. If we cruise Royal again, we would not chose that option. It was a joke. While the wait staff were fantastic, we didn't appreciate having to wait to be seated even with reservations. Elevators: There were over 6,000 people on board with 12 elevators so of course there would be waiting and sometimes they would be full. But the elevators are just plain wonky! You stand outside waiting to get in and notice that some of them aren't even moving?!?! Why has it been on desk 3 of 5mins while I'm waiting? Simply does not make sense. Ports of Call: We chose this itinerary because of the ports of call. We were suppose to go to St. Kitts, St. Thomas and the Bahamas. A week before our cruise, we got notified that something is wrong with the boat and we are no longer going to St. Thomas but now to San Juan. Been there, done that, had no interest in going back. Okay, fine I get it but still. We were looking forward to going to St. Kitts and the Bahamas still but were disappointed in the shore excursions. On St. Kitts we did a Scenic Railway Tour. Nothing that scenic about looking at broken down cars in people's yards, trash all over the place, etc. It surely didn't feel like the Caribbean. The highlight was St Kitts was that my dad found a Harley Davidson store and was able to buy a shirt. Don't waste your money. In the Bahamas, we didn't an Essential Nassau tour - again don't waste your money. Visiting a "Rum Cake Factory" really means going to a shack on the side of the street and trying a teeny sample of cake - along with the 50 other people that were there. And not sure why we need to drive around Atlantis to look at the buildings? Royal did a good job in selling this excursion. We were just the suckers who signed up for it. I would go back to the Bahamas but do a beach excursion instead as the beaches we drove by were very nice. All in all we had a wonderful family vacation. No vacation is perfect but we were able to relax, drink, eat and disconnect from the real world which is why we went. Also, the entertainment was great. I wanted to go back and see Mamma Mia again but simply didn't have the time. Read Less
6 Helpful Votes
Sail Date: April 2019
My wife and I, along with her cousin and her husband, booked this cruise over a year ago and could hardly wait to get to this ship. My wife and I flew to Melbourne, FL to stay with her relatives before renting a car and driving down to ... Read More
My wife and I, along with her cousin and her husband, booked this cruise over a year ago and could hardly wait to get to this ship. My wife and I flew to Melbourne, FL to stay with her relatives before renting a car and driving down to Miami the day prior to the cruise. We spent the night at the Best Western Plus Airport in Kendall, about 25 miles from the port. This hotel was very nice with a hot breakfast buffet. We really enjoyed staying here, even though it was a little ways from the port. We passed a Bahama Breeze restaurant and decided to have dinner there. It was OK, nothing to write home about. Service was VERY slow. The next morning, we returned the rental car to the airport and took the rental shuttle to the port. It was here that we set our eyes upon the biggest ship we've ever seen. The Allure is huge! Traffic around the RCI Terminal A is horrendous, as construction of another terminal is taking place next door. People trying to leave the terminal while others are trying to get inside make for a huge mess. Once we handed off our luggage to the porters outside, we headed inside to a very spacious building. Checking in took less than 5 minutes before we headed to the waiting area. We finally got to board the ship after a 35-minute wait. WOW...is the first thing that comes to mind when you see this ship for the first time! It is huge both inside and out! It's like standing inside a large mall, with shops and restaurants galore. We proceeded to the Windjammer for lunch. It was NOT as crowded as we imagined. In fact, it was never crowded during the entire cruise. They have different stations set up so there are no long lines anywhere. There's so many different food selections for both breakfast and lunch. We enjoyed everything that we had. Great food! Around 1:00pm, they announced that all cabins were ready, so we headed down to ours (cabin 11-203). We had a Central Park Balcony cabin and it was fantastic! Loved it! Our steward was Andrew from Trinidad and he did a wonderful job tending to our needs and desires. Kept our ice bucket constantly filled. Great job! The little shower "capsule" took some getting used to, but we managed. The sheets and pillows on our bed was so very, very comfortable. In fact, we liked them so much that we bought a set later on in the cruise. I had ordered an extension cord, distilled water and a sharpe's container for our cabin and none were there when we arrived. I needed the cord and water for my CPAP machine. I arranged it with the Special Needs department six months ago and even had an acknowledgement from them saying it would be there upon arrival. Nope! Took 2 days to get the water, four days to get the Sharpe's container and never did see the extension cord. Good thing that I brought my cord with me in my CPAP case. Dinner in the main dining room was fabulous! The meals were very good and served quickly. We never spent more than 75 minutes in there. Our head waiter Clyde and his assistant Marvin took care of us extremely well. We never had anything that we didn't like and had as much as we wanted to eat. With all of the specialty restaurants on board, which we didn't bother going to, we couldn't have asked for better meals. So very, very good! The shops onboard were a little expensive for our tastes. There were not many t-shirts selections until the "20 for $20" sale on the last day. Michael Kors, Coach and the other stores didn't appeal to any of us. The evening shows (Momma Mia, Blue Planet, OceanAria, Ice Games and the juggler) were the best shows that we have ever seen aboard a cruise ship. Hands down! Very entertaining and professionally done. Outstanding! We found little things to do during the day, so we spent most of our time people watching from our cabin balcony. Enjoying every minute. I played a couple of trivia games. Let me tell you, RCI goes to no expenses when it comes to "trophies" for winning....a key chain! If you're lucky, you might win a highlighter! A far cry from a "ship on a stick" at Carnival. Bingo was so costly that we never played a single game. And we never set foot inside the casino. Too smoky for us. The Lido deck was as expected...very crowded in the afternoon. Chair hogs everywhere. If you went out on the deck right after breakfast, you wouldn't have any problems finding a chair or two. There are 5 different pools on this ship, with the best being the "Beach Pool", where you can place your chair in the water then lay back and relax. Caution...if you go back to play putt putt golf, DO NOT sit on the wooden benches along the side. There are covered with soot from the smokestacks on the ship. My wife's cousin ruined a pair of pants that she had just worn for the first time. You may also want to wipe off the chairs if you go to watch the OceanAria show, as they too are in line with the smokestacks. RCI tried to clean her pants for her but they didn't come clean. We booked an outside company for our excursion in St. Maarten. Went to Orient and Maho Beaches (2-hrs at each). Plus got all of the rum punch, water, sodas or beer that we wanted during the tour. It was so awful to see the hurricane damage at Orient Beach, our favorite place on the planet. But we still had a great time. And we enjoyed watching the planes come in over Maho. In San Juan, my wife and I stayed aboard the ship and enjoyed the hot tub and pool. The others in our group head off to explore for a couple of hours. We stopped last in Labadee. This place is beautiful. However, RCI needs to post where swimming isn't safe. We went to Adrenaline Beach, got 4 chairs before heading to the water. A life guard immediatlely told us to get out of the water because it was unsafe. He told us to head farther up the beach to swim. So we packed up, dragged our chairs 200-yards up the beach only to be told it wasn't safe there either! So we just gave up on swimming and laid back to sunbathe. You would thing that these areas should be roped off, but they weren't. But I will tell you what saved the day for us....a Labadoozie! This was the best drink that any of us had ever had! YUM! This was our 25th overall cruise, the 3rd with RCI. There were some things that we liked better than Carnival, but the the staff seemed to be a little rude on Allure and that turned us off. The food and entertainment was, by far, better than Carnival. But the ship was way too big for us 60+ year old cruisers. So much walking to get to everything. We should have done this ship years ago. Read Less
Sail Date: March 2019
I chose this ship because ive been on royal carribean before and I like the cruise. The ship is huge so much to do weather you want to grab something to eat, swim, party or relax. Food is pretty good, windjammer has really good breakfast ... Read More
I chose this ship because ive been on royal carribean before and I like the cruise. The ship is huge so much to do weather you want to grab something to eat, swim, party or relax. Food is pretty good, windjammer has really good breakfast ok everything else but the fries, the fries are amazing you can get then at the wipeout cafe, windjammer and dining room and maybe other places idk. sorrentos is good I love pizza and from chicago so naturally my standards for pizza is high and sorrentos is pretty good. Ship was nice and clean every time the house keeper came the room was spotless so clean and he was such a cool nice guy I loved him.ice cream cones on the pool deck self serve its awesome. St. Maarten was super nice I pretty island. Peurto rico is my favorite island san juan is so nice. Haiti is such a cool island too.YThe gym on it for people who want to work out is a super awesome gym better then any hote gyml ive seen so many different machines and dumbells go pretty high ive seen as heavy as 75 lbs dumbells. It barely got rough the boat. Overall its a really nice cruise ship I would go again in a heartbeat. Read Less
4 Helpful Votes
Sail Date: March 2019
This was out first Royal Caribbean cruise. There were many, many positives, and the few negatives were minor. Arrival: Cruise tip #1 - Plan ahead for parking. The RC parking filled up at the port so we had to be shuttled to a different ... Read More
This was out first Royal Caribbean cruise. There were many, many positives, and the few negatives were minor. Arrival: Cruise tip #1 - Plan ahead for parking. The RC parking filled up at the port so we had to be shuttled to a different parking lot. This, although not tragic, was a bummer. Beyond that, getting on the ship was literally the easiest we have ever experienced. I was nervous given the volume of people but they way they manage the process is very efficient and easy for the passengers. Dining: We booked somewhat last minute so got stuck with My Time dining and the only reservation we could get was 5:30. With that said, our waitstaff was amazing. Food was great but we noticed the buffet carries much of the same so one night we did the buffet. We did a specialty dining and the food was great as well. I don't think it is worth the price though. If it is free take it, if not I can't recommend the extra spend. I loved how the ship has multiple places to eat and congregate in order to spread the crowd. This does not fully alleviate the crowds though. Be prepared to wait in lines at times just to get into the buffet or eat at other areas. Cabin: Ours was fine. Nothing crazy good or bad. We had an interior balcony over the boardwalk. It was neat but loud. I would probably choose something else next time so I can sleep in peace. Entertainment and Activities: Crazy...absolutely loved the ice show. The water show at the back of the ship was stunning. Even the kids water show during the day was neat. We did not care for the Blue Planet and skipped Abba (not our thing). As far as activities, there were many. We golfed, played cards (card room is great), played ping pong, zip lined, rock walled, ice skated, played shuffle board, had massages and more. Just strolling the ship was fun given the diversity of it all. The gym was very large and well provisioned and the walking track was nice too. Service: Very friendly. Very personable. We were able to carry on our tradition and get a selfie with the captain. I think he tolerated us, but was not thrilled :)... I don't recall any poor, unhappy, or otherwise substandard service. All were great. Ports: Nassau-yuck, not sure why they stop there. We stayed on the ship. Cozumel went shopping, Coasta Maya snorkeled, Roatan snorkeled. Roatan snorkeling was AMAZING right off the West Bay Beach. Don't forget that ship time and local time are different. Very important if you book your own excursions. Other notes about the cruise: The cruise critic party was fun and funny. Flavio (sp?) did a great job entertaining. The ship is an engineering marvel. It feels a lot like you are in a mall, not on a ship. Oddly enough the ship felt more casual to me. On formal nights there did not seem to be formal places to gather like other ships have. Not a huge deal since that does not really seem to be the market they are after. Overall we would do it again, but I could easily be swayed back to another cruise line that offers a lower cost (this was almost twice the price of our other cruises). Read Less
4 Helpful Votes
Sail Date: March 2019
Overall a solid 4 stars. Bought the 3 package food upgrade but thought the main dining was on par food-wise with the premium restaurants and service wise was even better. Not that Chops and Izumi weren't good but wait staff in the ... Read More
Overall a solid 4 stars. Bought the 3 package food upgrade but thought the main dining was on par food-wise with the premium restaurants and service wise was even better. Not that Chops and Izumi weren't good but wait staff in the main room ( for me) was better than either of those restaurants. Had the beverage upgrade as well and spots like the Champagne Bar were tough to get served at times. Speaking of beverages seemed like the one soda station next to Sorento's was out of order most of the cruise so it made it tough to get sodas when it was crowded. Played bingo a few times and wish they would switch up the bingo caller ( she was good) but it was the same jokes every time so it got stale. Another tweak I wish they would make was with the trivia. Don't understand why they have to pile all of the trivia right on top of each other as there are only limited seats. It just ended up with people standing over leaving. My room attendant was fantastic and getting on and off the ship was a breeze. One other nitpick. There was some confusion about when we were going to get to st maarten due to a medical emergency. We were supposed to get there at 8am but due to having to airlift a passenger off that got moved to 10AM because we had to sail closer to Puerto Rico. At some point though that switched back to 8AM but I'm sure I wasn't the only one who didn't get that info. Read Less
2 Helpful Votes
Sail Date: March 2019
We have been on a few rides with royal, our 2nd big ship. Royal Staff was great. Now the bad, I have never been on a Royal ship with so many children, especially running around unsupervised late at night, running up and down the ... Read More
We have been on a few rides with royal, our 2nd big ship. Royal Staff was great. Now the bad, I have never been on a Royal ship with so many children, especially running around unsupervised late at night, running up and down the passageways in the Casino after 10PM. Also children in the Solarium sitting at the bar, staff all around saying nothing to them. When we cruised on the Oasis they had signs by the Solarium Bistro, stating 16 or older. I went in for breakfast and thought I was on a Disney Cruise, there were children everywhere. Royal staff needs to step up and enforce the rules. Our first trip to Labadee, it was beautiful, but you could only get 2 fruity drinks, NO frozen margaritas, no Mud Slides. we payed good money for the drink package which was basically useless on Labadee. Now for the good stuff, Food was good in main DR a big A+ to Michael & Viraj, thank you for the excellent service. Also cabin staff were excellent. Guest services staff wwre very accommodating to our needs. The biggest atta boy award goes out to the Casino Bartenders, Luka, Wayne, Rowan, Anthony. In the short it was a great cruise, will probally not cruise again in March. Read Less
1 Helpful Vote
Sail Date: March 2019
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a ... Read More
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a great time. The ship is in great condition, enough pools and entertainment areas for kids and family, nice size cabins, we never felt crowded. The shows on this ship are very good, great quality and enjoyable for kids and adults. The service in general is very good along the ship. The app is useful if its working, we had problems to communicate and some activities on the app were not available, we made a line to take my niece to the ice skating ring which she wanted to do so much for almost an hour, until a bar tender told us that was a mistake on the app. We had so many dining options and the Windjamer always had great selection of food. Silk restaurant wasn’t that great but we had some nice meals. We went to St. Maarten, which I personally funded depressing after all the devastation from the hurricane, but beautiful turquoise waters and nice prices for shopping. Old San Juan in Puerto Rico was beautiful and we spend hours walking around. Labadee is just perfect to spend the day at the beach, Royal Caribbean did a great job, and there is so much to do, water slides, water park, snorkeling, etc... The only thing I did not like about the Island is the market, I like do my shopping without all kinds of very pushy vendors trying to get us into their shops, its just too much and we ended up leaving that area. My family and I enjoyed this cruise so much that we are already thinking of our next vacation. Read Less
2 Helpful Votes
Sail Date: March 2019
We were a group of five travelers. My husband and I and adult children. The Ship: Beautiful but starting to need some updating. Furniture in common areas is starting to age. Cabin: We had a Central Park Balcony. The location was ... Read More
We were a group of five travelers. My husband and I and adult children. The Ship: Beautiful but starting to need some updating. Furniture in common areas is starting to age. Cabin: We had a Central Park Balcony. The location was great. Our A/C didn't work very well. We called and it was fixed and then worked fine. Excursions: Four of us signed up for an excursion with RCCL. The excursion was described as eight hours with six hours of travel time. I figured that meant two hours at our destination. We received notice that we would only have 30-45 minutes at our destination in a note attached to our excursion tickets. One of our group that stayed back told us that RCCL put our group on the last ferry to leave headed for Playa Del Carmen. RCCL needs to take a look at logistics and prioritize to accommodate participants of lengthy excursions. We ended up with about an hour at our destination because the tour company did a great job, but RCCL dropped the ball on this. I'm glad the ship went to Costa Maya, which we love. Get away from the port (tourist trap) and take a taxi to town. It is my happy place. We took a private tour to a resort/beach in Roatan and didn't leave the ship in Nassau. Food/Drinks: The food is fine, but not as good as in years past. Gone are the free tastings before heading to dinner. I also wish there were more venues included, I'm tired of having to pay extra for every little thing. We did have one specialty lunch at Sabor and it was fabulous. We bought the premium drink package and I wouldn't buy it again. I felt obligated to drink a lot more than I normally do to take advantage of the unlimited drinks. Also, with four port days (although we stayed on the ship during one) and having a lot of activities planned, it was hard to get our money's worth. Entertainment: Excellent!!!! We saw all of the shows and they were very good with one exception being one of the Headliners, however, that is personal preference as I overheard many people had liked it so I won't mention the entertainer. Service: We had excellent service from all staff members we encountered. Internet: We didn't buy internet service. Using the internet cafe to check in for our flight cost us $10.00 for one hour of use. There are no more pay by the minute options. Overall: In an attempt to making cruising for everyone and create bigger ships with more activities, some of us long time cruisers are left behind. I miss the ShipShape program (I think that was the name) events where you collected bucks by doing activities and earned RCCL swag. I miss getting a gift when I cruise as a thanks for being loyal, but overall, cruising is still a great way to travel. We didn't use the gym or the spa. I noticed many of the group exercises classes in the gym have a fee. We picked this cruise mostly for the great itinerary. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our 1st Oasis Class Ship and it was just "OK". We were in a Balcony Room on the 14th floor in the front of the ship. My wife and I have now gone on 5 Royal cruises in the past 10 years and have been on Freedom and ... Read More
This was our 1st Oasis Class Ship and it was just "OK". We were in a Balcony Room on the 14th floor in the front of the ship. My wife and I have now gone on 5 Royal cruises in the past 10 years and have been on Freedom and Adventure of the Seas previously. We've also been on Norwegian and Celebrity. We really looked forward to going on this cruise but left feeling... "eh". Pluses. Getting on and off in Miami is a breeze. The on-line check-in process has improved so no more lines at the terminal. The entertainment. We were split on this. On the smaller ships the Main Theater shows were no reservations needed. Due to the amount of people on Allure EVERYTHING needed reservations. Momma Mia was good as well as the Headliner show. The rest were only "ok". This includes the Aqua show, The food was good in the main dining room. We don't do the specialty dining rooms for dinner. We did do "Johnny Rockets" for lunch which was good. Rooms service and dining room service were good as usual. The promenade shows were fun. We also went to the "Sushi Class" in the Japanese Restaurant and enjoyed that. Cons. The big ship was like sleeping at the Mall. Not the "WOW" factor of the promenade of Freedom or Adventure of the Seas. The ship is just too big and crowded. We're used to the up-sell so it was pretty much the same. Our dinner and housekeeping staff made it a point to ask us to give them "10's" in the after cruise review. This was a first. We've never had staff tell us this before but there must be competition for these jobs. Our biggest con was men were allowed to wear shorts and flip-flops in the main dining room on Formal nights. Dress Code? What dress code! I heard that Royal has recently allowed shorts as part of the Casual Dining nights. On past trips men were stopped at the door. We asked our waiter about this and he said they recently never say anything. Also, we saw less of the cruise director on this ship than the other trips. We didn't even see him until Wednesday. The activities manager should be promoted to a cruise director on one of the ships. She was fun and EVERYWHERE. Lastly, This was a big ship so getting from point "A" to point "B" was a trek. Overall - We can say we experienced the bigger ship but we will go back to the Freedom and Voyager class ships. They are just nicer. We still like Royal better than the others (even though the entertainment on Norwegian is much better). Read Less
4 Helpful Votes
Sail Date: February 2019
We are a family of 3-mother in her 50's and 2 adult daughters in their 20's. This was our 17th cruise-I believe our 4th on RC. Overall the Allure was the best vessel we have sailed on. It has a magnificent design with lots of ... Read More
We are a family of 3-mother in her 50's and 2 adult daughters in their 20's. This was our 17th cruise-I believe our 4th on RC. Overall the Allure was the best vessel we have sailed on. It has a magnificent design with lots of light and interesting open areas. Our favorite locale was Central Park on deck 8. That being said, our experience on this ship was average. Most staff interactions were average to below average. The general demeanor of the staff seemed to be indifference and at times unpleasant. Notable exceptions included our assistant waiter on Deck 4 Neeraj-who consistently aimed to please with great effectiveness and who sincerely contributed to our dining pleasure, and our Stateroom attendant for cabin 6196: Pande-who was very amiable and extremely hard working. Many staff seemed to be helpful in a begrudging way. Staff morale seemed fair at best, perhaps they are under too much strain from the sheer size of the passenger load. THe food was average overall. We did the 3 evening specialty dining package at the sushi restaurant and Park 150 (twice). THe food was excellent in both of these venues. However, in Park 150 the service-while obviously well intended and pleasant was extremely disorganized and slow. We waited over one hour to order our dinner at Park 150-this was excessive-despite the pleasing nature of all the servers. We enjoyed the jogging deck on 5 and the spacious outdoor ares on Decks 14 and 15. On only one occasion did we find it difficult to locate 3 available pool chairs. We enjoyed the DIamond Lounge-most evenings and found the atmosphere to be quite pleasant. We had an ocean facing cabin-which was well designed Read Less
2 Helpful Votes
Sail Date: February 2019
WoW!! We planned this cruise a year ago. We are a family of 4 on our 3rd cruise. We travelled with another family of 3, first-timers. This ship has EVERYTHING!! We were bored NOT AT ALL!! The kids had a blast. After a full week, ... Read More
WoW!! We planned this cruise a year ago. We are a family of 4 on our 3rd cruise. We travelled with another family of 3, first-timers. This ship has EVERYTHING!! We were bored NOT AT ALL!! The kids had a blast. After a full week, there are spots on this ship we still have not seen. The food was excellent. I think the best food of any ship I've been on. Bar staff was fabulous! One of the only times I felt like my service was a priority to them! I was concerned that the ship might be too big, with too many people but you sure couldn't tell there were more than 6000 aboard! A visually stunning ship, we stayed in a Central Park Balcony. I missed the sea, but the balcony was over-sized so we enjoyed some after-hours card playing out there, so it had its own uses. The only disappointment I had was with our cabin. There were signs of its previous inhabitants that were not cleaned out well and I have to be honest...our bathroom smelled AWFUL!! We even tried to clean it ourselves and it didn't help. You know it must have been really bad because I'm the mom of two boys! We enjoyed all of the ports, the sun and the pina coladas. What a great cruise!! Read Less
8 Helpful Votes
Sail Date: February 2019
First let me say that we have always cruised RCCL and have always been happy no matter what size ship we were on. That said I list some Pros and Cons which are not deal breakers but are small annoyances or kudos. We work in Management ... Read More
First let me say that we have always cruised RCCL and have always been happy no matter what size ship we were on. That said I list some Pros and Cons which are not deal breakers but are small annoyances or kudos. We work in Management so we are keen on observations big and small. Pros Rccl always top notch with service. From Radiance class to Oasis class we have found cleanliness and service top notch. Embarkation in Miami in their new terminal was excellent. Arrived at 10am. On the ship at 11am First meal at Windjammer was crowded but what else is new. Found table ok. First time we saw many persons with carryon suitcases. I guess they can’t wait for their luggage? This added to the busyness of the Windjamer and embarkation much similar to passengers who fly with the luggage on and off planes Rooms ready promptly at one pm. Although the new concept of leaving your seapasses on your door opens up mischief seekers to steal seapasses not to use them since you would call to cancel them but would make you wait on line at guest services to obtain a new one (do not understand that new move?) Ate all dinners at Windjammer. Food was always excellent with a different variety each night. Never a problem finding seat. Why do I want to spend two hours each night having dinner? Most of same food in Windjammer (had steak first two nights) Mama Mia best show ever watched on a ship. Truly Broadway quality. Wished I could go a second time Diving show also good. Ice skaters fell too much to be impressed. Disembarkation was excellent. Took own luggage off ship. Left cabin at 740am grabbed a taxi and checked in at 818am at MIA...wow...no crowds, customs uses face recognition with no lines, no line at taxi stand. Carry off between 7 and 8 am. When we arrived at 10 am the week earlier it was the perfect storm with the majority getting off and the majority getting on. St Martin always beautiful. Went on Beach Rondeveuz excursion. Nice beach with excellent lunch San Juan always eh? Why stop there? I guess the entrance to the Port seeing El Moro is worth the stop. I guess better than Nassau. Labadee always a favorite. Rented a beach lounger this time which helped shielded the sun and a rain shower Central Park always serene and peaceful. Wish there were more seating areas Flow riders always fun to watch not to partake CONS Just as Disney World has become too organized with fast passes and dinner reservations with hardly any spur of the moment decisions so have the mega ships of today. You need a reservation for everything or you don’t participate. So 6 months out you plan everything to the last second for each day and it never gives you the sense of really relaxing. But then if you don’t you cannot do anything. It is true at the Beach hotels anywhere, water parks and anywhere there is water and limited chairs: CHAIR HOGS. There is no way to beat this. We would go down to the solarium at 9am after breakfast and all the chairs would have books or towels on them. Sometimes groups would leave a person in charge of six spots to say they are coming right back. If we did find a spot to read we knew that if we went to lunch we could not return and find an empty seat. The cruiseline posts signs not to do this but cannot enforce without people getting hysterically mad plus how do you determine if someone has not been there for 30 minutes? A no win situation unless you make sitting areas much larger. A good place to relax and read on the smaller ships used to be on the fourth floor by the life boats where there were many lounge chairs. Oasis class basically just has Adult Solarium and deck 15 seating in sun and by pools. Why can’t RCCL put a laundry area on each floor like Princess? Or at least give me an iron and board there? I usually look like a wrinkled mess. Perhaps RCCL makes you use their laundry service instead of supplying an ironing station? Went to regular comedy show and adult comedy show. The only difference was that the same jokes were told except the Comedian started the joke adding the “f” bomb in the joke and picked on people more and suggested that the person being picked on was sleeping with ..... very tiring and ridiculous. Why can’t we hear ship announcements in our cabin? I am sure that an emergency tone would come through but general announcements such as the Captain speaking or general announcements are only heard in the hallway. I had to open our cabin door disembarkation day to hear exiting announcements. Of course one could have a volume control in the cabin that you could lower in order not to hear any announcement if you wanted to sleep late. Please please. Do not allow smoking in Casino. Anyone who walks through casino reaks of the smell (actually do not allow anywhere). Would open up more deck chairs on port side Charging $109 for the zip line in Labadee is criminal. Went to Kareoke night several times. Only problem is the room used only holds 100 people (on air lounge) so you get there a half hour before or stand at the door. Same with most lounges (Schooner Bar, Baleros, Mast and Stern English Pub). 6000 people on board and the lounges hold less than 100. Could never find a seat and walked by. Pool temperatures were always freezing. Un attended children in hot tubs splashing and diving and bothering guests. Called security on house phone to complain security never came. Great cruise otherwise although may jockey back to Freedom class due to crowds May check out Princess next cruise Read Less
Sail Date: February 2019
The bigger ships are our favorites as the shows, food and comfort are top notch. Might be a little more expensive but in our opinion well worth it. Even thought we had seen the show's on previous cruises they still were outstanding. ... Read More
The bigger ships are our favorites as the shows, food and comfort are top notch. Might be a little more expensive but in our opinion well worth it. Even thought we had seen the show's on previous cruises they still were outstanding. In fact in the Comedy Club we roared over the male performer. Service was outstanding and because we had a JS we ate in Coastal Kitchen most nights with Sabor's and Giovanni's thrown in on the BOGO. Ship sparkled and also enjoyed the Diamond Lounge. If I had any complaint it was the background music in the Windjammer was a bit too loud. All and all we were very happy cruiser's. All the snack venues were well stocked and the service was excellent. We currently have 2 bookings on the Harmony and even branched out to try Celebrity on the Equinox. Obviously we enjoy cruising and the special attention we always receive. Read Less
1 Helpful Vote
Sail Date: February 2019
Overall a great experience. I'm going to breakdown the experience: Pros: Service- beyond great!!! Our room attendant bent over backwards for us. Wait staff in restaurants and bars were great!!!! Getting on and off the ship ... Read More
Overall a great experience. I'm going to breakdown the experience: Pros: Service- beyond great!!! Our room attendant bent over backwards for us. Wait staff in restaurants and bars were great!!!! Getting on and off the ship extremely efficent. Cabin- Great for the size. We had a balcony so it was very nice. They do have virtual balcony rooms that cost less. Activites-All kinds for families and couples. Great shows as well! Ports of call- Phenominal...We choose to do things on our own but the group excursions are the best!!!! Cons: Size of the ship- Too many people. it holds 6200 and you're constantly waiting in line plus most of the passengers were rude. Not the lines fault but if you like less crowds choose a smaller ship. Extra cost. Unless you drink copious amounts of alcohol you're out of luck at midnight if you want ice tea. CMON Royal not everyone is an alcoholic. Besides that they push extras on you under the guise of information sessions about your stops. Let me help Royal out not everyone cruises to buy a Rolex. In conclusion, I would absolutely sail with Royal Carribean again but 1. I would choose a smaller ship and 2. I would like more beverage choices than Alcohol and Soda. Read Less
6 Helpful Votes
Sail Date: January 2019
This was a sort of last minute cruise. We generally sail with Celebrity on smaller ships. We cruised on the Edge the week before this cruise, and thought it would be fun to "compare and contrast" and try a huge ship. The two ... Read More
This was a sort of last minute cruise. We generally sail with Celebrity on smaller ships. We cruised on the Edge the week before this cruise, and thought it would be fun to "compare and contrast" and try a huge ship. The two experiences were night and day. This review will be a little odd, as my intent is to inform on our experience, and the experience of those with kids. Embarkation: Couldn't have been easier. Celebrity provided a complementary port transfer from Fort Lauderdale, which was very convenient. We probably;y got to the Allure about 10:30, and were on the ship within minutes. Going from a new ship with roughly 2700 passengers to one with 6400 passengers is quite a switch. There were hundreds of people milling about, and it was difficult to know where to go. We headed up to the cafe for lunch, but the lines were pretty bad. This is a recurring theme. We had to eat, so we ended up at Johnny Rockets, which wasn't healthy, but it was tasty. The ship is huge. There are parts we never saw, and we did a lot of exploring. The ship is starting to show some signs of wear but such things don't really bother me. No leaks, overflowing showers or any of that. For those with kids, you will be able to keep them entertained. Between the kids area at the pool, merry-go-round, ice rink, flow rider, etc, there is plenty to keep them occupied. And if you are an adult who needs a lot of activity, you are covered also. I'm pretty laid back, a chair and a book and I'm happy. The door was nice, and the staff kept the ship tidy. I am a former smoker, but even when I smoked I'd go outside. The casino is disgusting. I can't understand why RCL still allows smoking there, when Celebrity and other lines have done away with smoking in the casino. There is a huge smoking area on the pol deck, which is covered. My thinking was that since school was in session, there wouldn't be too many kids. Apparently, there was a "kids sail free" deal, so there were 1250, which may not seem like a lot, but it felt like a lot more. Sadly, a lot of the kids weren't the best behaved. I didn't see the usual "hit al the buttons on the elevator" stuff, but I saw a kids run into an older guy who spilled coffee on the kid, and the kid's mom yelled at the guy with the coffee. So lots of kids running every where. I have kids, but they are older so I'm done with the ill0behaved kid thing. Noise level. I've been on smaller RCL ships, and had to choose where I sat on the pool deck carefully as the volume always seem to be on 11. The same applied to the Allure. Even the guy running trivia was WAY too loud, let alone the person making announcements for pool events. The ship simply abounds in really loud places. I prefer quiet. Vibration and movement: I think this size of ship would really appeal to people who don't like cruising, as there is pretty much zero vibration, and the ship is so stable I was unaware when we left port. I heard some people complain about the amount of movement, but I just don't agree. Maybe they are used to huge ships; I thought it was remarkably stable. Dining: Not a fan. We had "my time" dining. They have multiple dining rooms, and you are assigned to one. If you want to try another, you have to wait until 8:30, and you can go to another if someone with timed dining doesn't show up. The buffet always had lines, but others I was cruising with said that wasn't their experience. Maybe it was my timing. We ate lunch in the buffet 5 times, 3 times we found a place to sit, 2 times we didn't. My wife thinks this is intentional to encourage paid dining. We ate in Chops one night, which was excellent, and Vintages, where we had wine an tapas. The service was great in both, as was the food. We also ate in Izumi. We were seated and waited about 15 minutes before we got water. 10 minutes later, they took our order. I think we were there about 45 minutes before we got served, and the waitstaff just didn't seem that interested. The food was fine, service not so much. We generally don't take advantage of status perks, however, we went to the buffet for breakfast and once again, the lines were awful. Then we realized the Diamond Lounge was just up the hall from us. Hallelujah! No lines, continental breakfast, and when I asked, they got me yogurt. The second day I didn't even have to ask. The Diamond lounge was a place of peace when everywhere else was noisy. Decent coffee all day long, and complementary booze in the evening. We met some very nice people there. So bottom line: Great if you have kid, or need a lot to do, not so great if you are more interested in just relaxing, meeting new people, and having a conversation. Maybe if I had a bunch of grandkids I'd do it again, but absent that, smaller, quieter ships for me. Read Less
6 Helpful Votes
Sail Date: January 2019
Amazing beautiful ship!! The food and service were great, but buffet was way too small and chair hogs were rampant and the crew seemed to do nothing about it. We had the bogo dining package and went to Giovanni's and Samba ... Read More
Amazing beautiful ship!! The food and service were great, but buffet was way too small and chair hogs were rampant and the crew seemed to do nothing about it. We had the bogo dining package and went to Giovanni's and Samba grill. Giovanni's had the best fillet mignon I've ever had. It was so tender you could cut it with a fork. Kadir was our server and he was incredible as well. The service at Samba was very good as well but the food was just ok in my opinion. It was about the same as the Brazilian steakhouse on NCL. We had lunch at Sabor one day and that was very good. The guacamole was some of the best I've had. The entertainment was very good. Of all the shows I thought Oceanaria was by far the best. All in all we had a great time but not sure I'd book an oasis class ship again. If Royal Caribbean would enforce a no chair hog rule I would probably change my mind but until then I will probably stick to their smaller ships. Read Less
5 Helpful Votes
Sail Date: January 2019
This was our first cruise on the Oasis class, fifth on Royal Caribbean and fifteenth overall. The ship was at capacity with 6500 passengers and 2500 crew. With that many people there are a few unique adjustments. To attend any of the ... Read More
This was our first cruise on the Oasis class, fifth on Royal Caribbean and fifteenth overall. The ship was at capacity with 6500 passengers and 2500 crew. With that many people there are a few unique adjustments. To attend any of the shows and some special events to need to make a reservation. We were anytime dining which also requires a reservation. Since no venue on the ship can come close to accommodating everyone at once this is a necessity. We did not feel too crowded most of the time but very crowded at others times. The Windjammer seemed very small to us for the number of passengers on board. This was our first ship that does not have life jackets in you cabin. In case of emergency you go to your assembly point were you would be issued one assuming the ship sinks slowly. Small point but golf balls were so light any wind at all made the putt putt golf impossible. Our balcony cabin was very nice and the food was very good. We dined at the 150 Central Park, Chops and Giovanni,s, specially resturants and all were very good with excellent service. The ship itself is a marvel to just wonder around. The Aqua arena and the aqua show were fantastic. As was the musical Momma Mia. We have see it three times before and this was as good are better than any We have seen. The other shows were exceptional as well. The staff was very professional but I would say not the happiest we have seen, I guess dealing with this many people might make you somewhat impersonal. This ship is a very family friendly and oriented with facilities and tv shows separated to newborn to 36 months, 4-11 years and 12-17 years. Overall I would highly recommend taking at least on cruise on this class just to wonder around the ship. As big as it is it is a very stable ship. One final point. Be careful walking on the exterior decks. There are molded ramps into the doorways that are unmarked and same color as the deck. You can easily trip and end up black and blue at an emergency room as I did. Read Less
5 Helpful Votes
Sail Date: December 2018
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person ... Read More
Our New Year’s Cruise on the Allure of the Seas 12/30/18 thru 1/6/19 I would like to begin this review by elucidating to all readers that we are absolutely not the type of Cruisers that believe we are above and beyond any other person on a cruise ship regardless of what room they stay in or their status. We are a very humble couple and feel very blessed to be able to enjoy these types of vacations. However, regardless if you stay in an inside cabin or the owners suite it still costs money and the agreeably there is a standard set “By the Company” you are cruising with, and quite frankly if they cannot live up to their Standards then it is something that should be shared with other travelers. With that I will begin our review of the Allure of the Seas. First and foremost I have similar reviews of the Big Ships and ironically it seems to be the same all the time – RCCL and others have these big beautiful ships and unfortunately they don’t have to correct amount of staff to keep up with their “Standards”. We have been on a total of 13 Cruises since 2012 and have sailed on the Vision, Radiance, Voyager, Freedom and Oasis Class ships at least once. It is not hard to figure out that service levels from Vision and Oasis are worlds apart. If I had to scale these in order of service and standards I would say Vision (80-90%) Radiance (80-90%) Freedom (75-80%) Oasis (65-75%). Again this based on number of Passengers to the number of employees. The Oasis class ships have a passenger compliment of 5400 with 2165 crew members which is 2.49 crew members to every passenger. With 18 Categories of Officers the equation greatly reduces the total of number of crew members to guests in the rating of less than 1 per passenger. Overall the statistics may or may not be of any significant to most people however it does illustrate the point that just because their bigger doesn’t mean their better, and it Segway’s into my review as it may hopefully give a better insight on the “Standards and Service Levels” that we were engaged with. Overall the cruise was awesome however when it came to specific one on one details about service and standards it was a little below average. I have broken this review down into categories to save some reading. Boarding We boarded in Miami and although there are some changes and rebuilding in effect it could still use allot of help. We still don’t understand why they haven’t built this Embarking / disembarking the same as Port Canaveral that is a beautiful port. RCCL has streamlined there process by having your Sea Pass Cards delivered to your stateroom – you will not receive one prior to boarding – This did cause allot of confusion if you went on board and wanted to get a drink and or if you showed up to your stateroom and there was no sea pass card available which means you get to spend time in the Customer Service Line (Which we seen allot of passengers doing) – I cannot 100% say for sure that was the issue however I have never seen that many people at a Customer Service Desk before leaving port. Disembarking Allot of issues here – First off if you’re a smoker we can assure you that if you’re not up at 6am – there will be no place to light up with your coffee. The Allure shut down all smoking areas at 8am – so if you’re one of the lucky ones who have to wait last to leave it will be a long morning. There is a long walk to the Final Inspection gate but customs has a new system in process that will get you right out the door unless you’re picked out by CBP officers. Pool Decks / Bars Little to no service from mobile bar service, regardless if you have a drink package or not rest assured you will be spending more time waiting in bar lines getting your own drinks. We both had a drink package and I am not above getting my own – however when there is 10 people in line and only two bar tenders that doesn’t make for happy passengers. It got so bad that the passengers in line were ordering 5 or 6 drinks at once for their parties just so they wouldn’t have to wait. Which inadvertently caused bigger wait times and longer line shuffles. When there was mobile service it is not like the smaller ships – You would literally have to yell out for the person to hear you, which in my opinion is rather rude. Nonetheless after 2 days of lines we cancelled our drink package. It was much easier for us to go somewhere else on the ship if we wanted something. Dinner at the Dining Rooms Unbelievably the service at our Main Dining room Tanked our first dinner night. We actually sat for 25 Minutes before getting water to the table. And another 10 minutes before finally seeing a waiter. We felt very uncomfortable and almost not existent while sitting there. My wife finally said lets go, so we ate at the Windjammer most of the trip. The Mgmt. Staff advised a “Few” people called off. I am not sure what “Few” meant but if 3 people called off and it caused that much disruption – I can’t imagine if 10 or 15 called off. Overall I think the dining room service experience was less than average. It is a shame because our cruise one year ago was off the chain in the dining room – But again it was on a Freedom Class Ship. Casino Drinks and Service My wife and I like I am sure many others have reached Primary Status with Casino’s which will allow you to drink for free. Well without getting into allot of detail, the bar service was really nonexistent in the casino. We were playing cards at a table with 4 other people. On 3 separate occasions we asked for a Waiter from the Dealer to the Pit Manager. And after 2 hours of waiting we and another couple finally left. On another occasion when we did get service we got charged for our drinks, even holding a prime membership and then spent over an hour at Customer Service getting it removed off our billing statement. Casino Betting The Oasis Class Ships raised their Bet Limits on their tables to $15 which is Ludacris in itself. We are avid 3 Card poker players and in theory (for those of you who know the game) each minimum hand bet would cost you $45 on the Ante – Play and Pairs Plus – The Dealer Hand bet stayed at $5. – We were told there were high rollers on the ship and that’s why the min. was raised. I am not an expert on the, who and why but how silly is it to raise the tables on a handful of High Rollers when I am sure they were outweighed by 90% of the other passengers. Seriously RCCL Casino Royale your marketing team needs some attention. We also had the pleasure of having a dealer who made a mistake during the Betting who decided to call out the Passengers for making an error when cleating bets. (I was dumbfounded by that whole experience) Shows / Entertainment The headliner shows were great, as were the comedians. RCCL does need to work out a new routine of the 70’s Disco etc.. Theme days. We have seen the same thing over the past 7 years. It’s about time they mix it up a bit. How about a Sock Hop / 80’s Theme or Motown – Something new needs to be created. Parents For the love of God Parents – If you bring your children Please – Please be responsible and watch them, it is not the responsibility of any company to watch your kids (Unless of course you use the day care service – if provided). We witnessed a couple at pool side drinking and on their phones while there young (between 7 and 9) swim in one of the adult pools. Granted there is a life guard standing there but their job is not to baby sit – If you want to enjoy your vacation and no kid watch – leave them home or use the Day Care Service. Also letting your kids run Free in 35 Mile an hour winds on the top deck of a ship is probably not a good move either, these children weigh maybe 40 lbs. it would not take much of a cross wind to send them out to sea. – Seriously it is very concerning when you’re a spectator watching this happen. Overall It may seem like allot of negativity on this review however my hope is to convey that although the Allure is a beautiful ship – please don’t assume you will get the same service levels as the smaller class ships. These crew members work a min of 12-14 hours a day, and to service a ship this size back to back day after day has to be draining at some point and time. Bigger isn’t always Better but it is a beautiful ship. We love RCCL and will continue to cruise with them – although our expectations won’t be as high as they usually are on the Voyager or Freedom Class ships. Thanks for the Time and the Read Steve Read Less
3 Helpful Votes
Sail Date: December 2018
We chose this cruise based on dates, ship, and itinerary, with NYE 2018 being the target day, then looking at the ships and Itineraries next. We chose the Allure as we had already sailed on her sister ship Oasis and very much enjoyed it ... Read More
We chose this cruise based on dates, ship, and itinerary, with NYE 2018 being the target day, then looking at the ships and Itineraries next. We chose the Allure as we had already sailed on her sister ship Oasis and very much enjoyed it and wanted the family to experience the big ships. This was a very similar experience as the Oasis and the ship layout felt very familiar. A few things were updated and there was music, live and recorded, on the pool decks most of the time this time!!! That was one of our biggest complaints last time. Our Central Park View room was more spacious than expected. The bathroom was small, but I think the bathrooms are pretty much the same on most cruise ships. Room for one person at a time! LOL. We had an early dining time and the service was excellent. Those in our group were mixed on the overall quality of the food. Some thought RCCL was much better as do I, but others thought Carnival was better. This is an individual preference in the end, but I think the food is a step above carnival in taste and presentation. The ports for this Eastern Caribbean cruise, Sint Marteen, San Juan, and Labadee, were probably one of the better itineraries we have ever sailed. And we definitely want to revisit the first 2 again. Read Less
2 Helpful Votes
Sail Date: December 2018
We wanted to celebrate our 55 anniversary with my daughter, her husband and two teen age boys. We took three cabins on the same floor and were able to have dinner together every night. The service on the ship was outstanding. The staff ... Read More
We wanted to celebrate our 55 anniversary with my daughter, her husband and two teen age boys. We took three cabins on the same floor and were able to have dinner together every night. The service on the ship was outstanding. The staff was cheerful and helpful. Our room stewardess was funny and hard working. Tess could not do enough for us. The servers we had in every restaurant, whether specialty or buffet style were professional, polite and efficient. We only used the ship's excursions in two ports since we are very familiar with the places we stopped. Our grandchildren were very happy with the choices. Being teenagers, they liked the freedom to roam the ship and choose their activities. The food, for the most part was better than we expected, although the steaks and "prime rib" were not up to the rest. The furniture in the dining rooms shows their aging and needs replacement. Chairs have slits and cracks in the seats and the stuffing is coming out. The shows were fabulous and we had no problems getting seats even though the ship was at capacity. There was one negative. I had an UL approved surge protected extension cord because the cabin did not have enough outlets for us to recharge our phones, watches, Kindles and Ipads. The ship confiscated the cord and did not return it until we disembarked. I have used that same cord on a number of other cruises including 2 with Celebrity and Regent, Oceania and Viking. Read Less
2 Helpful Votes
Sail Date: December 2018
Background: I am a recently retired unmarried Federal employee in my early 60s to celebrate my retirement and recent move to a bigger home. I wanted to take a cruise during the post-Turkey Day period just before the holiday season drove ... Read More
Background: I am a recently retired unmarried Federal employee in my early 60s to celebrate my retirement and recent move to a bigger home. I wanted to take a cruise during the post-Turkey Day period just before the holiday season drove fares through the ceiling. Other reasons for choosing this ship included: o It had the Solarium, the Samba Grill (inside the Solarium Bistro), the familiar Royal Promenade, and some speciality restaurants I had not patronized before, like Izumi and Samba Grill. o I chose the ship because it had the balcony cabins overlooking Boardwalk; and o I chose the ship because it visited familiar ports: St. Maarten, San Juan, and Labadee. Hotel Info: I decided to do a two-night pre-cruise hotel stay at the JW Marriott hotel in Downtown Miami, along with a Viator Miami City and Boat tour aboard a double-deck bus. In addition to this tour was a planned steakhouse experience at StripSteak by Michael Mina at the Fountainbleau Hillton. The staff at the JW Marriott were very good at their jobs and eager to please their guests. One thing that bothered me was that somehow the charging things to one's room account did not get communicated to Drake's Bar in the Lobby: I had to use cash to pay for my beer. Another thing was that I thought the breakfast was included in the hotel package--apparently not, because the cost of the buffet was over 30 buck per day. My room looked on several condos, the pool (which I couldn't use because of limited time and the awful weather on Sat., 12/15/18), and other buildings in the area. As previously mentioned, I did the Viator Miami City and Boat Tour, for which I had to take a 30 buck taxi ride to Miami Beach to get to the tour operator. I took my walker along w/me to help walk the streets w/o falling and/or getting leg cramps (two thing to avoid on a walking tour). The tour guide and the bus driver were very accommodating to mobility-challenged folks--even if I'm ambulatory most of the time. I climbed the steps to the top deck of the bus and enjoyed a birds-eye view of the sights of Miami. The tour included a boat ride around Biscayne Bay, and I wanted to see celebrity homes. The boat departed in the downpour that came after exiting the bus at Bayfront Marketplace. The tour operator had an arrangement with a restaurant there to feed its members quickly and efficiently so that by the time diners had finished their meal, they could go aboard the vessel. I just wish the tour operator had mentioned this little thing at the outset so that if people wanted, they could choose their own venue in the mall. Anyway, I boarded the boat and climbed to the top deck under the awning to better enjoy the sights. The tour lasted 90 minutes and the pretty lady guide kept up the pace of her narration with an occasional "Woo Hoo". Following the tour, I found my way back to the bus stop and prepared to re-board the bus for the trip back to the origin. Then I took another 30 buck taxi ride back to the hotel to get ready for my steak dinner at StripSteak by Michael Mina. Readers note: Any restaurants operated by celebrity chefs like this guy is going to be expensive, so be prepared for sticker shock when the bill comes. Embarkation: The next day was Embarkation Day to board the Allure of the Seas. Apparently, I was the only one boarding the ship from the Marriott so I had the minivan all to myself to ride to PortMiami for Terminal A for Allure. The embarkation and check-in process went pretty quickly, but I wish the Welcome Letter had mentioned that the key cards will not be given to guests until they boarded the ship and they were handed over by the room stewards. I had to pose that question to the terminal staff about why the key cards were not handed over at check-in. Anyway, I used my walker to climb the ramp to board the ship, and then went to visit Central Park to visit Park Cafe for their roast beef sandwich. Delish! Fortunately, there were many tables available at that time. Then I went to Deck 14, where my cabin was located, and waited until the cabins were available--at 1 PM, so that I could enter and drop off my carryon stuff. A few minutes later, the room steward-Nita--came by to give me the key card and introduce himself. Dining: I had the late sitting in the Grand Dining Room on Deck 4, table #428, with no other table mates. I decided to clip this troublesome situation in the bud ASAP by asking for a bigger, shared table. Did I get a bigger table? Yes, but was it occupied by other folks? No. It was also located in the Silk Dining Room on Deck 5, and there I suffered the humiliation of being the only diner at a table that seated 6 people. Food and service was great though. I also liked the decor of the MDRs, regardless of where I dined. To avoid that the humiliating feeling of dining alone, I had previously booked three specialty restaurants: Izumi on Deck 4, adjacent to the Grand DR; Chops Grille in Central Park on Deck 8, and Samba Grill on Deck 15. All meals were great, especially the ones at Izumi and Samba Grill. I ate lunch either in the buffet, the Solarium Bistro, at the Boardwalk Dog House, a free uncrowded breakfast at Johnny Rockets (no waffles, though), and Johnny Rockets for burgers. As previously mentioned, I patronized the Park Cafe for those yummy roast beef sandwiches. Too bad I didn't return for more of them during my cruise! I had several room service breakfasts. Two were complimentary (the Continental) and the other one was a la carte American, which carried some prices. Entertainment and Activities: I attended two shows while aboard Allure: "Mamma Mia" in the Amber Theater on the first formal night and the midnight show at the Comedy Live on the 2nd formal night. Readers: If you have a broad behind like I do, your butt will take a beating for sitting in narrow seats for 2.5 hours to watch Mamma Mia. After this show, my butt was in considerable pain. Fortunately, the seats at the Comedy Live show were more accommodating. One other thing about this venue: the decor featured a map of the London Underground on the ceiling w/various stops named for previously booked comics along w/the known ones, e.g., Green Park, Hyde Park, Marble Arch, etc. If you wanted popcorn, it was available for a small fee for a box. I bought a box after the Mamma Mia show. I liked the music, which had a nice beat, and some of the costumes were sexy on the female performers. I wasn't familiar w/ABBA's songs, but that didn't detract for the beat. The comics were great, too. My primary entertainment came from visiting the Casino Royale. I did pretty well on one of the penny slots. Regarding bar service, it could be improved upon by speeding up the travel time between ordering a beverage like a Coke Zero and its arrival 5-10 minutes later. Why exactly a soft drink order takes 10 minutes to fill when the bar is in plain sight is beyond me. Cabin: My cabin, 14297, was on Deck 14 overlooking Boardwalk. It was a wheelchair accessible cabin I booked because I needed space to stash my walker and walk around w/o bumping into furniture. The bathroom was nice and big, with a walk-in shower and a pull down seat. The balcony was nice and big, too, but I have to caution readers that they have to be careful about stepping outside: there's this device that flips down to complete the ramp to the balcony, and if you're not careful, you can easily hurt your foot by stepping on the thing when it's flipped up. The TV had OK channels, mostly dedicated to RCCL shows and a few network shows. I had two phones: one in the cabin and other in the bathroom! Another cautionary note to readers: if you're looking for outlets to charge your late model iPhones, you'll be disappointed because the charging docks in the clock had the old type of charging cable port: they were wide, not the new Lightning cables for the newer models of iPhones and iMacs. There were many outlets for plugging in your devices, but they weren't USB outlets. Ports: The ports visited were St. Maarten, San Juan, and Labadee, Haiti. In St. Maarten, I had the Royal Family Food Tour, which included stops to sample Dutch cheeses, a BBQ lunch, and gelato making and tasting. For San Juan, I had booked a 1-hour chopper ride of the city, but the day before, I had been notified by the Shore Excursion desk that the tour had been cancelled for "operational reasons". Fortunately, I was refunded my $. For Labadee, I had booked the Luxury Yacht Experience, but I wasn't feeling too well for taking that trip, and notified the Shore Excursion Desk. They refunded my money too. I didn't feel as though I was missing anything by not going ashore, and stayed aboard to relax at the main pools instead. I did the same for the previously day, but at the Solarium instead. Disembarkation: The disembarkation went OK, until I got to the warehouse or hangar-sized room for the luggage claim. I couldn't find my bag under the numbered sign, and I flagged down a porter who found in another section of the cavernous space; it was there because the el-cheapo tickets had somehow fallen off. RCCL, please explain to me why you can build Terminal A with lots of bells and whistles to deal w/embarkation, but somehow did not take enough moolah from your construction project to install a luggage carousel. I suggest that you consider doing so because you have such a facility in another terminal down the pier. Another issue that bothered me was the disorganized means of finding one's coach for going to the airport. This should have been part of the planning for the Terminal A project, and here you barely passed muster. The trip to MIA was uneventful until you get to the queue for checking in at American Airline: it was a long queue! Service: Service aboard Allure was great, especially in the specialty restaurants. The chef at my hibachi table in Izumi was very funny and he was entertaining, too, along w/his work colleagues. Ditto for Nita's cleaning of my cabin. I gave him extra $ for a great job there. Ditto for the dining service in the Silk DR: I may have dined alone, but the service made me feel like Bruce Wayne at a big unoccupied table attended only by Alfred. I'm sure readers will ask, why not take the rest of the family? Why not eat only at the buffets or choose Anytime Dining? Answers: a: I had no immediate family--I'm a solo cruiser. Most of my extended family are not cruise people: they're hikers, campers, travel by the seat-of-the pants folks; b. Buffets do not offer controlled portions: you only get that in the MDRs or on the specialty venues; c. i tried Anytime Dining on Oasis three years ago, and it was a disaster: the first two dinners I had shared tables, the third and fourth dinners I dined alone at shared tables. Never again! I escaped this fate by dining at specialty venues and at the buffet so that I could watch the Aqua Theater show from my balcony. Bottom line: Would I go again on Allure? Yes, but w/a group to avoid the humiliation of dining alone at big tables. Would I book the same hotel? Maybe, but I might choose the Courtyard by Marriott instead because of its proximity to the People Mover train. Would I choose the same cabin type? Yes, but in the Central Park neighborhood to get the serenity of this area. I also might choose a hotel in Miami Beach or closer to the Bayfront Marketplace, even if wasn't on the list of selected RCCL hotels for their cruises. Read Less
Sail Date: December 2018
Overall, a well layed out, fun ship. Tons of activities to choose from. Service in the dining room was a bit slow but the food overall was very good. The dining room is very accommodating for special dietary needs. This cruise seemed ... Read More
Overall, a well layed out, fun ship. Tons of activities to choose from. Service in the dining room was a bit slow but the food overall was very good. The dining room is very accommodating for special dietary needs. This cruise seemed to lack adequate wait staff around the ship in the public areas, especially around cafe promenade and sorrentos which were often crowded. Seems Diamond member benefits have been greatly diluted.. The diamond lounge manager was super, but the lounge gets crowded before the early dinner seating and there can be long waits for drinks. Upselling is rampant everywhere you turn. Where there is a sports bar on the Boardwalk on other ships, the space on Allure has been turned into yet another pay dining restaurant. Labadee was wonderful. We had perfect weather. Chairs are plentiful. Go see the shows. They were great. Embarkation was very smooth debarkation not so much. Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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