2 Helpful Votes
Sail Date: January 2018
This was our first time cruising and we were all pleasantly surprised. We arrived in Ft. Lauderdale a day before because we were nervous about missing the boat...Lol. Royal Caribbean exceeded our expectations in regards to customer ... Read More
This was our first time cruising and we were all pleasantly surprised. We arrived in Ft. Lauderdale a day before because we were nervous about missing the boat...Lol. Royal Caribbean exceeded our expectations in regards to customer service. Our daughters luggage was lost upon arrival and our stateroom attendant went out of her way to find it! We learned the hard way to make sure your luggage tags are secured properly! Allure of the Seas is a fantastic ship with so many fun activities to do. There is literally something for every age group! We had an ocean view balcony room and the size was perfect. Pack a light jacket...it can get cool in the evenings. There is a great variety of food to choose from so you don't feel as though you're eating the same thing everyday unless you want to. The on board activities are so much fun but rule of thumb is to make sure you read your daily COMPASS. Because there is so much to do you may tend to get a little overwhelmed with where everything is, and the cruise compass has everything you need to know! Please be sure to bring cash with you for some of the ports. We did a shore excursion at every port. We had a great time. Booking excursions ahead of time really was helpful. And make sure you arrive ON TIME to your excursion destination. We traveled with my 13 year old daughter and she really enjoyed the teen activities. They do a fantastic job of trying to get kids to step out of their comfort zone and meet new friends! We would definitely cruise again, possibly on another ship so we can see what each ship has to offer. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband and I are not the typical cruisers. We've been on 2 dozen Caribbean cruises, one to Alaska and I to Europe. We no longer get off the ships in the usual Caribbean ports. So, I've nothing to say about Haiti, Falmouth or ... Read More
My husband and I are not the typical cruisers. We've been on 2 dozen Caribbean cruises, one to Alaska and I to Europe. We no longer get off the ships in the usual Caribbean ports. So, I've nothing to say about Haiti, Falmouth or Cozumel. Plus we both use walkers. We mainly travel to relax. enjoy the shows and try new foods. Getting on board was a breeze and for the first time getting off seemed quicker then usual. We arrived at 11:30. I went around making reservations for restaurants and a hair appt. Then lunch . Bags arrived around 3:30. Allure of the seas has some of the best shows going. I loved Mama Mia, Blue Planet, Ice show, Aqua, comedians and music on board. We've been on Oasis twice and now twice on Allure. The shows are similar but different enough to still enjoy. Reserve in advance, get there early and bring a sweater. We had mini-suite and enjoyed the space in the cabin and on our balcony. I wish the bathroom was bigger. No counter space and for us seniors the tub shower combo was difficult. Our room Stewardess was the best ever. A woman from Montenegro. So helpful. We loved seeing her. But we saw her often because she seemed to have a lot of cabins to manage. I tried several times to get reservations at the Coastal Kitchen. For mini-suites only allowed on the same day. Most times we could get one but at 8 pm and that interfered with a show. We did get there on the 6th night. Beautiful room but the food was not much better then the MDR. We fared better in Giovanni's, Chops and 150 Central Park. Great food and great service. We did eat 2 times in the MDR. Our waiter took the drink orders, kept us in bread, dessert and coffee. In other words way to busy Took a long time. We loved the trip and will eventually go on Harmony when it gets to Port Canaveral. Read Less
Sail Date: January 2018
I was told the entertainment on Royal Caribbean cruises are the best. I must agree, the full production of Mama Mia, the Ice Show, the Water show, the comedians, the acrobats and aerialists were impressive. Our cabin though only with ... Read More
I was told the entertainment on Royal Caribbean cruises are the best. I must agree, the full production of Mama Mia, the Ice Show, the Water show, the comedians, the acrobats and aerialists were impressive. Our cabin though only with an oceanview was spacious enough. The cabin steward, David, was delightful and helpful with the ingress/egress for the different ports and loved his towel animals every night Felix, our maitre'd was so generous with his time and "special treats" Jing our waitress in the main dining room was also helpful with suggestions for the port and was funny, joyful and remembered all our preferences. We felt the food felt very "production line" so some dishes were cool when they should have been served hot. The #s of selections were ample. Loved all the chilled soups every night. The weather was cooler then i would have liked. Frankly the meet and greet for the cruise critic folks on day 2 was a waste of time. I think the cruise director could have had more group activities. The #s of exercise options were limited. Would love to have attended some WERQ or Zumba or Aqua Swim classes in the mid-morning. Were there any enrichment classes ? Had such a good time, we booked our 9th cruise when we returned home. This time we will be on the Norwegian Bliss. Read Less
3 Helpful Votes
Sail Date: January 2018
We chose this cruise for the ship. I have never cruised the Allure or its sister ship the Oasis and wanted to see what they were like. The ship is magnificent, lots to do. I loved central park, the little bistros, restaurants and bars. ... Read More
We chose this cruise for the ship. I have never cruised the Allure or its sister ship the Oasis and wanted to see what they were like. The ship is magnificent, lots to do. I loved central park, the little bistros, restaurants and bars. There is always something to do if you want, even if its just sitting at a park cafe and people watching, or nothing if you choose. I would recommend the meal package. It was an additional $80 (we didnt do it and wished we had). We did get tired of the restaurant food. It seemed to be the same ole same ole every night. We always purchase the drink package, we're not big drinkers, but all your drinks are included, water, soda, wine at dinner, so for us, its worth not worrying about paying $10 every time you order a drink. The boardwalk is fun, there is a carousel, candy store, ice cream shop, hot dog shop, and a few others, it does give the feel of a boardwalk. We have cruised on Carnival, Princess, Norweigan and Royal Caribbean, I have to say, Royals ships are the prettiest, and offer the best shows. Most every show we saw was better than average. There was one piano player at Schrooners that we just didnt care for. It was supposed to be a sing a long which could have been fun, but when the piano player changes the songs so much, you cant join in, it ruins the party. The dislikes: No real place for cigar smokers. They have one small smoking area that cigar smokers and cigarette smokers share. My husband wasnt happy with this, as a lot of cigarette smokers have their kids hanging out screaming (probably justified as I would never force my toddlers to sit in a smokers section while I smoked cigarettes, im sure the kids were miserable) Cigar smoking is a social activity. Men like to kick, back, relax, have a smoke and a drink, the last thing they want is screaming kids there. The lines for the buffet at breakfast is another thing that we have never experienced before. The crew handles it well, and it doesnt take very long, but when you get off the elevator and see a long line, its not a great start to your day. My last negative was about some of the crew. We have taken about 12 cruises. NEVER ONCE, have we run in to so many rude employees. A lot of them just seem like they dont want to be there. Im sure they have to deal with a lot of negative, complaining people and they get tired of it, but we talked to at least four or five other people that felt the same way. This definitely needs to be addressed. People are on vacation, happy, trying to enjoy themselves. If you run in to one rude person, it can ruin your day. Read Less
1 Helpful Vote
Sail Date: January 2018
Backgrounder for us: this was our 5th cruise overall and 4th with Royal Caribbean, but the first in this class of ship. This trip was all about the ship and avoiding winter for a week since we had already been to all the port stops. We ... Read More
Backgrounder for us: this was our 5th cruise overall and 4th with Royal Caribbean, but the first in this class of ship. This trip was all about the ship and avoiding winter for a week since we had already been to all the port stops. We also travelled with two kids - 3 & 5. I know, we're nuts! The Allure is massive - there's just no other way around it - this ship is something to behold. The other reviews we read before the trip were pretty bang on: outside of some of the restaurants, it never really felt crowded. The distinct neighbourhoods are a masterstroke and gave us plenty of options. The promenade - basically the mall - was pretty similar to the promenades on the smaller ships. The boardwalk is fantastic - basically a mini fair with carousal, kids games and nice hang-out areas. Our kids loved it. Given the size of the ship (and that it was fully booked), we were pleasantly surprised at the tranquilness of Central Park on the 8th level - literally a park in the middle of the ship. There's also a bar in the middle of the ship that goes up & down between the 5th-floor promenade to Central Park - highly recommend just for the experience. Dining: No issues from us. We did the American Grill sit-down (my time) for dinner every night. They were great, especially once our waiter figured out what the kids liked and kept them happy while we ate our dinner. Windjammer is fine for buffet style food - we did it for lunch most days but also found that it was super super busy with long lineups. Here's the tip for breakfast - the restaurant in Central Park, while not a full buffet, is a much quieter option to start your day. We did that most of the week. Kids club: Part of the reason we pick RC most of the time is the quality of the kids clubs. Our 5-year old son LOVED every minute he was there. It's free too. Our 3-year old isn't totally diaper-free yet, so she had to settle for the nursery. Not ideal, but we totally get it. She still had a good time. (The nursery is NOT free, and if you go during peak season make sure you book ahead as the week goes - spots fill up pretty quickly and they stagger drop-off/pick-up times so that there isn't too much in & out happening at the same time.) Entertainment: At the back of the boardwalk sits the massive Aqua-Theater and they had plenty of shows throughout the week. Kids shows (with the Dreamworks characters) were fun. For the grown-ups, the OceanAria is a MUST! The best way to explain it - think Cirque to Soleil in water. I was astounded by the talent of the performers. Blue Planet (at the indoor Amber Theatre) is also fantastic. They also have a full production of Mamma Mia, but we didn't get a chance to see it. (Unfortunately, some of those performances were cancelled due to illness in the cast.) Tip if you want to see the shows - make a reservation on the first day for the shows you want to see; you'll be able to skip the line and get a good seat. These things fill up! Ports: Like I said earlier, we really didn't do much in the way of excursions this time. That said, Labadee is a fantastic beach and the kids loved it too. (Parents with young kids - if you get concerned with the waves being too strong at the beach like we did, there's also a water park inland for some wet fun.) Service was fantastic, no complaints. Despite the ship's size, any lineups moved quickly. Super impressed. Thank you RC for another great week. Read Less
1 Helpful Vote
Sail Date: January 2018
We chose the Allure because we have sailed on it's sister ship and had a great experience. We were not dissapointed. We loved everything about the Allure. The staff, all very friendly and helpful. The food great. The dining room was ... Read More
We chose the Allure because we have sailed on it's sister ship and had a great experience. We were not dissapointed. We loved everything about the Allure. The staff, all very friendly and helpful. The food great. The dining room was especially wonderful. Celinez was the best waitress we have ever enjoyed on a cruise, hands down. And Jerome the head waiter, fabulous and so kind. Whatever we asked for, they delivered with a smile. We enjoyed the shows very much. We like the layout of the Oasis class with the Boardwalk and the Park. It gives cruisers extra places to go so it doesn't seem so crowded. Little did we know that with a Boardwalk Balcony we would receive two complimentary drink packages and lunch at Johnny Rockets. Nice per. The Boardwalk balcony was the best. We will absolutely do that again! We could always see the ocean, rock wall and the entire boardwalk including the Aqua Theater. We were able to watch a couple of shows right from our balcony. We are so surprised by some of the negative reviews regarding food and service. We just did not have one complaint. Read Less
1 Helpful Vote
Sail Date: January 2018
We splurged and got the A1 suite with star class and royal genie. We were able to get a great deal which we will no longer be able to afford because the price has now doubled. We never ate at Windjammer or the main dining room, but ... Read More
We splurged and got the A1 suite with star class and royal genie. We were able to get a great deal which we will no longer be able to afford because the price has now doubled. We never ate at Windjammer or the main dining room, but instead dined at all of the specialty restaurants because they were included with the star class service. Even though we had three sea days, I still did not get to enjoy all of what the ship has to offer. The biggest surprise was Mama Mia. It was the best show I have seen on a cruise and rivaled the Mama Mia I saw in Vegas. We did purchase the thermo spa package and I loved the stone heated lounge chairs but the experience showers never seemed to work and the dry sauna didn't work for a couple of days. The only real disappointment was the desperate need for refurbishing all carpets in the halls and carpet and furniture in the state rooms. I think they are replacing carpets while in dry dock this week. Read Less
2 Helpful Votes
Sail Date: January 2018
Pros -Room was clean, well maintained with towel folding art which my son really loved, most of the evening turn-down service they offered, Thank you Ricardo, our room attendant who was quite but diligent and keen on clean and ... Read More
Pros -Room was clean, well maintained with towel folding art which my son really loved, most of the evening turn-down service they offered, Thank you Ricardo, our room attendant who was quite but diligent and keen on clean and organizing the room. - Room maintenance was done two times a day, morning and evening; they seems like being aware of our absence, it was only done while we were out of the room - Dining foods were good and average depends on the day but, service as excellent; staffs remember what each guest prefer and worked hard to meet your satisfaction Thanks to Bandoo and Alex at Grande Dining Room - Although the dine at Windjammer takes a little line-up, the staff were friendly and dishes were taken away promptly - Mama Mia show was excellent and professional, I definitely recommend this show - Park Cafe, nice atmosphere outside of the store, located in central park and food were fresh, mostly panini, sandwich, fruit, chips (lunch), cakes and cookies - Sorrento, Pizza place was our favorite snack place - Giovanni, Specialty Italian restaurant with extra charge, the food was excellent but, service was not great - Excursions: Haiti was the best part port Cozumel, Mexico, we had All inclusive (Locker is not included, $15) Dolphin Encounter at Dolphinaries takes about mins north, it was excellent experience. The guy who led the group from the port was very prompt and clear. He also engaged 'back-to-the port' taxi for us at the end of the excursion which was already included. (we departed the port at 10:30am and returned at 2:30pm) Photo purchasing was pricey but we were aware of this before the trip so we only bought one $25 printed photo for our son. Package is about $100 Cons - the drain at room vanity was not working well, seems clogged a bit - side table hinge was riffed off, dangling; it was concerned safety issue - Guest service phone service was unpleasantly greeted: pre-purchased arcade card credit on your seapass card can be kept on exceeding the amount you charge so BE Careful if you don't want to exceed the amount; guest service people is not polite when you tried to fix this. We pre-purchased two 25 dollars arcade cards, one for my kid and one for my husband. They put these credit for each of my son and husband's seapass card and as we played throughout our trip, not on one day, we were not sure how much balance we have left since none of their balance machine was working at the arcades (Deck 6 and 15). At the end, we were charged exceeding amount of 18.50 dollars on our seapass account, turned out unlimited without my perception. We called guest service from our stateroom, the guy who picked up the phone was grumpy as he picked up the phone and he kept on saying it's been exceeding our limit of $25 and charged on our seapass. What's the point of purchasing arcade card online before on onboard, set the limit of $25 each then if we can just use our seapass card unlimited. He was repeating the same thing like a parrot until I raised my voice then "I don't like the way you talk to me" he said. I said back "I don't like the way you talk to me too" However, He talked to his superior and it was refunded to our account at the end of the day but definitely not a pleasant experience. - At Windjammer buffet, food were a bit salty, complimentary drinks (juice and iced tea) were bit watered-down and table was not cleaned properly, wet and smelly but we understood as this place always busy during the meal hours. - Excursions: Jamaica, we did 'Place in the Sun', we don't recommend this. the beach was really crowded, each chair cost $6 above, Short time (2 1/2 hour including lunch time, you gotta find a spot, engage the chair, swim, shower, find a place to eat), stop by unnecessary souvenir store led by the guide (wasting 45 mins here - people complained to the guide). However, we didn't want to stay there long so, we found our own way to Margaretville restaurant located five minutes walking from the beach. This was a only memorable place we had on this excursion. Food was good (Jerk Chicken) and located by the sea. When we returned from Margaretville, everyone in our group were looking for a guide in front of extremely crowded/chaos entrance of the beach (Dr. Cave) where we were told to meet her, I myself, had to go inside again find her. - Overall, the most of service staffs were friendly and kind, but some of staffs were not consistent with every guest place to place, blunt and unpleasant expression, we are Asian and relatively young family, I hope this is not about discrimination about appearance they judge. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband and I cruised with RC for our honeymoon and had a fantastic time (2008). We cruised again with RC in 2011 with my in-laws, parents and young child and we couldn't wait to do it again with our family. We were excited that we ... Read More
My husband and I cruised with RC for our honeymoon and had a fantastic time (2008). We cruised again with RC in 2011 with my in-laws, parents and young child and we couldn't wait to do it again with our family. We were excited that we would be able to take part in the children's program and have some down time. The kids program was good, and my children usually looked forward to doing it. I could tell the staff looked tired however, and that was a little troublesome. The ship was in good repair mostly and there was quite a bit to do with families, lifeguards were on top of things, and I felt safe on the ship. My biggest complaints were 1. The staff looking completely drained. From the windjammer, to the dining halls and all around the ship, the staff looked like they were ready to get people off the ship. There were a few exceptions to this (one gal from indonesia who greeted us at Windjammer, and the other greeters at Windjammer, a few servers in Windjammer, and a few stateroom attendants, but they looked worn but acted happy). 2. the lack of help and support my parents received during their stay. My dad is in a wheelchair and could have used assistance. He is a proud man and doesn't like to ask for help, nor does my mom, but assistance was rarely offered, and when asked for help (usually by me or my mom), it seemed like we were a bother. This seems completely different than when we cruised in 2008). 3. Our stateroom was not as clean as it should have been. We found items that were left by former passengers that had layers of dust on it. 4. The quality of the destinations. I was surprised that Haiti was actually our best stop. I know the ship is big and can't fit into as many great ports as smaller ships, but it seemed like the Jamaica stop and Cozumel stop were tourist traps. I was pleasantly surprised how good Haiti ended up being in comparison. I was glad that we didn't pay for one of the excursions in Haiti, which was the inflatable play things in the water. Seeing them in person was quite a disappointment. I would have been upset if I spent money on that excursion. 5. The mandatory tipping. With the mandatory tipping, their is no incentive for quality service. While some people may be motivated to give great service because it is what they strive for, others could have cared less. And, if there wasn't an ADDITIONAL tip, the staff scoffed or just passed by you in the future. I have worked as a serve and completely understand the business. And I also understand that cruisers come from different cultural backgrounds and may not know to tip. However, the additional tips that were asked for and almost expected was beyond my understanding. While I would have tipped some, I wouldn't have tipped others. And at the price we paid per person per day for the tips, I wasn't inclined to give any more. I think some of your staff is missing out on great tips, and the others are getting more than their fair share. 6. The food in the dining room-portions were measley. I'm an average sized woman who works out, plus I'm bopping around the ship multiple times a day with the kids. I was HUNGRY! The portions were beyond small, and I was starving. Our last night in the dining room, the assistant waiter asked if there was anything more he could get me, and I said "yes, another plate of this". The taste was great, but the 5 wontons were so small. However, I had been finished for almost 30 mins when he finally asked. It seemed like some nights the wait staff was attentive at the point that they were pushing you out, and other nights they weren't paying attention and you couldn't be there for two hours. Our honeymoon Cruise, we were at dinner for about 1.5hrs-2 hrs and we were attended to, but not at rush lightning speed. Nights where I was hungry, I ended up at the Windjammer. All in all, I was HIGHLY disappointed with the cruise. I was so excited to go and half way through I just felt like "ah, oh well-let's just keep going. It wasn't relaxing or rejuvenating-it was ho hum. Nothing really special. I could have gone to a beach house or a hotel with a pool and casino for a quarter of the price and had about the same experience. All in all, I was HIGHLY disappointed with the cruise. I was so excited to go and half way through I just felt like "ah, oh well-let's just keep going. It wasn't relaxing or rejuvenating-it was ho hum. Nothing really special. I could have gone to a beach house or a hotel with a pool and casino for a quarter of the price and had about the same experience. Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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