3 Helpful Votes
Sail Date: March 2019
Second time on the Allure in two and a half years. The first time blew us away. The second time was just another cruise. After having the drink package for the first time on the first cruise on the Allure I felt like it was a fair deal. ... Read More
Second time on the Allure in two and a half years. The first time blew us away. The second time was just another cruise. After having the drink package for the first time on the first cruise on the Allure I felt like it was a fair deal. Trying different high end cognacs(hennessyXO) , aged scotch(mcallen 12yr double cask), tequilas (don julio 1942), aged rums...etc in the Champagne bar for a minimal surcharge of a buck or two was quite nice. Left the first cruise with some nice ideas to stock my home bar and a guarantee i would buy the drink package on Royal Caribbean the next time i cruised with them. Then the "next time i cruise with them" happened for spring break of 2019. Was hyped up to get on the ship and get me a HennessyXO neat for a $2 up charge with the drink package and start my reexploring of the Allure. Upon ordering my drink, the bar tender kindly made sure i was aware the HennessyXO wasnt part of the drink package. i told her i knew there was a small surcharge according to the last cruise on the allure of $2. She then told me it is now an $8 surcharge above the drink package cost. I paused and started looking for something else to start my trip out with and asked where the Don Julio 1942 was which was also a $2 up charge. She said they dont carry that any more.(though they sell it in the ship store). Nor did they have the double cask scotch i was eager to have....so i settled on some RemyXO for a buck surcharge that i didnt even finish..Truly disappointed that i paid for the drink package to sip on zacapa and coke and old fashions all cruise. I could buy six bottles of zacapa and four bottles of makers mark for the price of the drink package and that would last me a year. Another knock on the drink package is how Royal markets how it is usable on their private islands. Labadee was a JOKE when it come to drinks offered. There was one special drink, "the labadoozy", and a bunch of bottom shelf junk. I ask for a long island and the bartender told me the didnt have sour mix....what, no sour mix at a bar..i told her to make it any way and just use more coke. My wife ordered a pina colada and was told the didnt do pinacoladas...you heard that right..we were in the middle of the Caribbean on a cruise port stop and couldnt get a pina colada. i just wonder if the people at the private beach with more money than all the other guest were able to get what they wanted. Totally disappointed with Royal in the drink package aspect. Wont do it again unless I can confirm what alcohols are available for a small up charge, and what drinks are available on their private stops. the ship itself is top notch always clean and well maintained, except for some soiled carpet areas and the smoke coming from the casino when going to dinner, theres not much of a better taken care of ship. dinners are better than the average cruise line that ive been on, (princess and carniva) and the workers seem to be in better moods on Royal than other cruise lines. We saw three shows while on the ship. The Blue Planet had some highlights but was rather slow for my liking, The Ice Games was my all time favorite of any show on any ship Ive been on(7 different ships). And my wife and i left half way though Momma Mia. To boring for how tired we were. Rock climbing wall and waver rider where very nice for the active. I made the best out of my hopes of sipping on fine spirits being baited and switched. We had a 14th floor boardwalk balcony which was nice to watch the aquatheater. All in all you cant go wrong with Royal from my limited experience. i just dont like change...especially when its change that doesnt make my trip better. Read Less
3 Helpful Votes
Sail Date: March 2019
My first cruise aboard a REALLY big ship. Allure of the Seas is absolutely beautiful! Although huge it is fairly easy to navigate. It was amazing that this very large ship is so immaculate. Every venue was beautiful: clean carpets, not a ... Read More
My first cruise aboard a REALLY big ship. Allure of the Seas is absolutely beautiful! Although huge it is fairly easy to navigate. It was amazing that this very large ship is so immaculate. Every venue was beautiful: clean carpets, not a spec of trash anywhere, furniture clean and comfortable, spotless public restrooms. Even though this ship had over 6,000 passengers, it never felt too crowded. There is so much to do and a total of three days at sea were never boring. Traveling with my 14 year old granddaughter was a delight as she found plenty to do in the Teen Club. Embarkation was quick and easy. Miami Terminal A: beautiful, easy to navigate with lots of very helpful staff. Food and dining was very good. We were changed to Anytime Dining (originally had 8:00 dining) which meant the only Main Dining option was the American Icon Grill (deck 3). The Grill is huge and beautiful. Food good and our waiter, Rommel, was excellent. Thankfully we were able to get a table for two at a window...fantastic! TIP: If you have Anytime Dining (American Icon Grill), be sure to make your reservations for the duration of the cruise IMMEDIATELY after boarding or first thing the next day. Even with reservations, the lines can be long but they move quickly (you're not always guaranteed to sit at the same table). If you don't make reservations, the No-Reservations line also moves pretty quickly and we were seated immediately once we reached the hostess podium. *Room service is lacking...full breakfast took an hour+ to be delivered (there is a $7.95 fee for hot food) and each of the three Continental Breakfasts (no fee) were incomplete. Staff was apologetic and returned with the completed orders but it was still a nuisance. TIP: When ordering the continental breakfast mark each selection with the number of persons, i.e., orange juice-2, yogurt-2, etc. *Windjammer Marketplace: very popular so there are usually lines, but they move quickly. Many, many food options and the food is good. Entertainment was phenomenal! We saw Mama Mia, the Aqua Theatre production and Blue Planet...all Broadway and Cirque Du Soleil worthy performances. Even my 14 year old granddaughter enjoyed them. TIP: make sure you make reservations when you book your cruise and get there early. Every staff person we encountered was welcoming, professional and helpful. Our room steward, Darwin, was wonderful, caring and courteous. Our waiter, Rommel, in the American Icon Grill, was a joy. He remembered every person in his area by name. He was attentive, remembering your food preferences (the way you liked your steak, etc.). Shore Excursions: *Phillipsburg, St. Maarten: beautiful beaches, lots to see and do. The independent tour included both the Dutch and French sides of the island with a chance to have a delicious Caribbean lunch. The tour meeting area was a challenge as it's located away from the other tour and taxi pick-up locations. Maho Beach (at the airport with planes landing right over the beach) is exciting and very crowed. TIP: if you're doing an independent tour, be sure to give yourself plenty of time by disembarking at least 30-45 minuets before your tour. *San Juan, Puerto Rico: always love visiting San Juan. We chose a cruise line tour (San Juan Cultural Tour). The cruise line made it easy to find your group with just a short walk from the ship to shore. Although we thoroughly enjoyed our tour destinations and our guide, unfortunately, the air-conditioning on the bus stopped working half way through the tour. *Labadee, Haiti: an absolutely beautiful island. The cruise line tour (Labadee Traditions) was great. It included a boat ride to Norm's Place Guest House with cultural information and performances. The Dragon Coaster was a blast. The beaches were clean with plenty of beach lounges available. The tram picks up and drops off at several locations throughout the beach area and was very much appreciated. Disembarkation was quick and easy. We disembarked late and even then there were lines in the terminal. TIP:If you're using a pick-up app, I suggest hiring a porter to help with bags and navigation to the pick-up area. Read Less
4 Helpful Votes
Sail Date: March 2019
This was out first Royal Caribbean cruise. There were many, many positives, and the few negatives were minor. Arrival: Cruise tip #1 - Plan ahead for parking. The RC parking filled up at the port so we had to be shuttled to a different ... Read More
This was out first Royal Caribbean cruise. There were many, many positives, and the few negatives were minor. Arrival: Cruise tip #1 - Plan ahead for parking. The RC parking filled up at the port so we had to be shuttled to a different parking lot. This, although not tragic, was a bummer. Beyond that, getting on the ship was literally the easiest we have ever experienced. I was nervous given the volume of people but they way they manage the process is very efficient and easy for the passengers. Dining: We booked somewhat last minute so got stuck with My Time dining and the only reservation we could get was 5:30. With that said, our waitstaff was amazing. Food was great but we noticed the buffet carries much of the same so one night we did the buffet. We did a specialty dining and the food was great as well. I don't think it is worth the price though. If it is free take it, if not I can't recommend the extra spend. I loved how the ship has multiple places to eat and congregate in order to spread the crowd. This does not fully alleviate the crowds though. Be prepared to wait in lines at times just to get into the buffet or eat at other areas. Cabin: Ours was fine. Nothing crazy good or bad. We had an interior balcony over the boardwalk. It was neat but loud. I would probably choose something else next time so I can sleep in peace. Entertainment and Activities: Crazy...absolutely loved the ice show. The water show at the back of the ship was stunning. Even the kids water show during the day was neat. We did not care for the Blue Planet and skipped Abba (not our thing). As far as activities, there were many. We golfed, played cards (card room is great), played ping pong, zip lined, rock walled, ice skated, played shuffle board, had massages and more. Just strolling the ship was fun given the diversity of it all. The gym was very large and well provisioned and the walking track was nice too. Service: Very friendly. Very personable. We were able to carry on our tradition and get a selfie with the captain. I think he tolerated us, but was not thrilled :)... I don't recall any poor, unhappy, or otherwise substandard service. All were great. Ports: Nassau-yuck, not sure why they stop there. We stayed on the ship. Cozumel went shopping, Coasta Maya snorkeled, Roatan snorkeled. Roatan snorkeling was AMAZING right off the West Bay Beach. Don't forget that ship time and local time are different. Very important if you book your own excursions. Other notes about the cruise: The cruise critic party was fun and funny. Flavio (sp?) did a great job entertaining. The ship is an engineering marvel. It feels a lot like you are in a mall, not on a ship. Oddly enough the ship felt more casual to me. On formal nights there did not seem to be formal places to gather like other ships have. Not a huge deal since that does not really seem to be the market they are after. Overall we would do it again, but I could easily be swayed back to another cruise line that offers a lower cost (this was almost twice the price of our other cruises). Read Less
3 Helpful Votes
Sail Date: March 2019
Overall a solid 4 stars. Bought the 3 package food upgrade but thought the main dining was on par food-wise with the premium restaurants and service wise was even better. Not that Chops and Izumi weren't good but wait staff in the ... Read More
Overall a solid 4 stars. Bought the 3 package food upgrade but thought the main dining was on par food-wise with the premium restaurants and service wise was even better. Not that Chops and Izumi weren't good but wait staff in the main room ( for me) was better than either of those restaurants. Had the beverage upgrade as well and spots like the Champagne Bar were tough to get served at times. Speaking of beverages seemed like the one soda station next to Sorento's was out of order most of the cruise so it made it tough to get sodas when it was crowded. Played bingo a few times and wish they would switch up the bingo caller ( she was good) but it was the same jokes every time so it got stale. Another tweak I wish they would make was with the trivia. Don't understand why they have to pile all of the trivia right on top of each other as there are only limited seats. It just ended up with people standing over leaving. My room attendant was fantastic and getting on and off the ship was a breeze. One other nitpick. There was some confusion about when we were going to get to st maarten due to a medical emergency. We were supposed to get there at 8am but due to having to airlift a passenger off that got moved to 10AM because we had to sail closer to Puerto Rico. At some point though that switched back to 8AM but I'm sure I wasn't the only one who didn't get that info. Read Less
6 Helpful Votes
Sail Date: March 2019
I will start out by saying that the cruise was great. The quality of service, food, entertainment for kids and adults were all spectacular. The onboarding experience was super quick. What I would like to review is the Key Experience. ... Read More
I will start out by saying that the cruise was great. The quality of service, food, entertainment for kids and adults were all spectacular. The onboarding experience was super quick. What I would like to review is the Key Experience. We purchased "The Key" for our family of five. One of our kiddos was under 6 years old so she didn't have to pay. The following benefits were to be included with our purchase: 1. Priority Boarding - There was no dedicated area. We had to ask around and finally were just directed to wait in the regular boarding lines. Not a big deal, as the onboarding process has been incredibly streamlined and fast. We were on the ship within 30 minutes of arriving at the port. 2. Taking of carry-ons to room: We did not find this service. 3. Lunch at Chops Grille on embarkation day. This is from 11AM to 1PM. We arrived around 1230 and were seated pretty quickly. This was a delicious meal. 4. Streaming internet for four. We only used two devices, as the children would not need internet access. The internet was fast. 5. Private times for Key members for big attractions like the Florider, Zipline and rock climbing walls. Here's the catch. The private times that are provided are mostly between 8AM and 9AM in the morning or 5-6PM. If you have a 5PM dinner, you're not getting that benefit. Nonetheless, because it is dinner time, there are no lines for the rock climbing walls at this time anyway. The time slots given were really disappointing 6. Priority disembarkation at the ports - we did not ever see or find any priority disembarkation areas for Key members. When we mentioned we were Key members we were pointed to the same line as everyone else. 7. Priority seating at the shows. "The Key" seats are held for 5 minutes, 15 minutes prior to showtime. If you do not arrive 15 minutes prior to showtime, you don't get the seats. If you get there 15 minutes prior to showtime, you're going to get good seats regardless. For us, there was no real benefit to us. 8. Breakfast on disembarkation day. This was good. It was a nice calm breakfast. Once done, there was to be an escort to disembark (again, supposedly cutting all the lines) but in actuality it was just an escort to the disembarkation line. Once again, no special benefit. All in all I felt like we had been suckered. The VIP experience advertised is not at all what you get. We would have saved a ton of money if we had paid for lunch at Chops and our internet packages. If you get everywhere 15 minutes early or are willing to wake up at the crack of dawn on your vacation - you're good to go. There is no value in the Key experience. Our joke for the week was that "the Key isn't real". Its not an actual thing. Hope this helps someone. I couldn't find any information on it here. Read Less
8 Helpful Votes
Sail Date: March 2019
I sailed on Royal Caribbean ten years ago on the Independence of the Seas.. and loved it. So when it came time to book a vacation this year I chose The Allure of the Seas based on the great time I had ten years ago sailing on Royal ... Read More
I sailed on Royal Caribbean ten years ago on the Independence of the Seas.. and loved it. So when it came time to book a vacation this year I chose The Allure of the Seas based on the great time I had ten years ago sailing on Royal Caribbean. I like the bigger ships because there is so much to do. And I was hoping The Allure would be the right choice for myself and my two friends. We had two Junior suites with connecting doors and one ocean view balcony. We also purchased two delux drink packages at 35% off. That let my friends drink all they wanted to without worrying about money….they had lots of champagne, good coffee, water, fresh juices etc. throughout the cruise.. overall it was a smart thing to do ahead of time prepurchasing the drink package. We also purchased “The Key” a new program that is rolling out across the fleet. Basically for the price of streeming internet you get a bunch of extra perks like priority embarkation, carry-on bags delivered directly to your stateroom on the first day you board, a great lunch at Chops upon boarding, reserved seating for the shows, reserved slots for activiteis like the Flowrider etc, free internet, and al a cart breakfast in the main dining room on the last day when you leave the ship at your choosing . All in all we loved “The Key”. I have to say that its hard to believe that anyone wouldn’t just love The Allure. It was simply amazing from beginning to end. We loved Moma Mia the first night even if it was a little long. We loved the Oceana water production in the back of the ship. Incredible! We choose the first seating in the main dining room “The Grande”. I emailed ahead of time and requested a specific table under a porthole window and when we boarded I went up to check it out and sure enough Royal Caribbean had reserved the table I requested..amazing 6,000 passengers and they gave me the exact table I wanted considering there are only a few tables for three people under a porthole. It was nice to eat and see the sea. Our waiters were a little quirky at first but overall they were fine and the food was served quickly and eficiently. The food in the main dining room was fantastic, fresh, hot and excellent. One or two things were not that great but I just sent them back and requested something else. It was immediately taken care of. I was very impressed how they served so many people so well. Amazing. On the second formal night the lobster tails were amazingly cooked to perfection. We also ate at Chops, Giovanie’s Table, 150 Central Park, Vintages, Sabor Mexican, Windjammer Cafe and Park Cafe and Coastal Kitchen because it came with our Jr. Suite. and the character breakfast with Dreamworks. (this morning in about two hours from now!) ALL the food on this ship was amazing with Giovanni’s being the overall best. We ate lunch a couple times at Windjammer on port days when the place was quiet and the variety and quality was just fantastic. Chinese, Asian, Caribbean, traditional American etc. The flavors and the presentation when it wasn’t crowded was impressive. Anyone who complains about the food on this ship has to be a babagonush. We visited Nassau, Cozumel, Rotan and Costa Maya. The ports were just what they were…tourist traps.. and we basically just decided we liked hanging out on the ship during port days although we did take a taxi to West Beach in Rotan. Now on to the crew: I’m not exaggerating when I say that this company is totally on the ball with how they hire and train their crew. It toatally blew me away. I’m not exagerating when I say that every single crew member that I ran into during the entire seven days was outstanding. Just amazing, friendly, helpful, engaging and overall a joy to encounter. They are from all over the world and they work like dogs for months away from their families and still week after week even having to deal with often times demanding and rude passengers…they keep their attitudes warm and friendly and seeminly genuine. How do they do that? And how amazing is it that Royal Caribbean hires and manages 2200 crew so well? Blew me away. Our cabin stewart, Dwight from Jamaica was unbelievable…he works all day seven days a week and has to turn over 11 cabins twice a day. He was the bomb. I took the “All Access Tour” on day three and once again Royal Caribbean blew me away. It was three hours nearly and we explored nearly all of the ship that you would'nt otherwise see..we saw how all the food is prepared, stored, served etc. We went into the engine control room, the bridge, crews quarters, the laundry…all very informative and all led my the head of each department. I highly recommend this if you are interested in how they manage to pull off catering to 6,000 guests and 2,200 crew. Ok now where are my complaints? I don’t have any. Yes there are things like the ship showing a little ware and tear, some chipped paint on some furniture, the fact that they don’t put chocolate on your bed at night anymore, no more Turner Classic Movies on the TV anymore, the pools closing at 11pm…none of that bothered me. My friends and I are having (I’m still on the ship as I write this review at 4am on the last day) an incredibly wonderful vacation and we don’t want to leave Sunday. If I could afford it would do a back to back. Come on! who wouldn’t like to keep eating, drinking and relaxing like kings another week? As for the overall make up of the passengers: People from all over the world. By and large not too many kids surprisingly…lots of families many well dressed on formal nights. I never really saw any nonsense or unruly or even any rude passengers during the entire week. The ship never felt crowded...there is always a quiet place to chill. Central park is great! We had the time of our lives and I am grateful and awe struck to Royal Caribbean for pulling off the kind of product they provide considering everything these days is about the corporate bottom line. I tip my hat to Roayal Caribbean. I would’nt sail on any other cruise line. We had a frekin blast! Read Less
2 Helpful Votes
Sail Date: March 2019
We have been on a few rides with royal, our 2nd big ship. Royal Staff was great. Now the bad, I have never been on a Royal ship with so many children, especially running around unsupervised late at night, running up and down the ... Read More
We have been on a few rides with royal, our 2nd big ship. Royal Staff was great. Now the bad, I have never been on a Royal ship with so many children, especially running around unsupervised late at night, running up and down the passageways in the Casino after 10PM. Also children in the Solarium sitting at the bar, staff all around saying nothing to them. When we cruised on the Oasis they had signs by the Solarium Bistro, stating 16 or older. I went in for breakfast and thought I was on a Disney Cruise, there were children everywhere. Royal staff needs to step up and enforce the rules. Our first trip to Labadee, it was beautiful, but you could only get 2 fruity drinks, NO frozen margaritas, no Mud Slides. we payed good money for the drink package which was basically useless on Labadee. Now for the good stuff, Food was good in main DR a big A+ to Michael & Viraj, thank you for the excellent service. Also cabin staff were excellent. Guest services staff wwre very accommodating to our needs. The biggest atta boy award goes out to the Casino Bartenders, Luka, Wayne, Rowan, Anthony. In the short it was a great cruise, will probally not cruise again in March. Read Less
1 Helpful Vote
Sail Date: March 2019
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a ... Read More
We chooses Allure of the seas based on the family activities and amenities and we were not disappointed, we were celebrating my niece’s 15th birthday and we were a group of 26 from babies to my father in law which is 92. We all had a great time. The ship is in great condition, enough pools and entertainment areas for kids and family, nice size cabins, we never felt crowded. The shows on this ship are very good, great quality and enjoyable for kids and adults. The service in general is very good along the ship. The app is useful if its working, we had problems to communicate and some activities on the app were not available, we made a line to take my niece to the ice skating ring which she wanted to do so much for almost an hour, until a bar tender told us that was a mistake on the app. We had so many dining options and the Windjamer always had great selection of food. Silk restaurant wasn’t that great but we had some nice meals. We went to St. Maarten, which I personally funded depressing after all the devastation from the hurricane, but beautiful turquoise waters and nice prices for shopping. Old San Juan in Puerto Rico was beautiful and we spend hours walking around. Labadee is just perfect to spend the day at the beach, Royal Caribbean did a great job, and there is so much to do, water slides, water park, snorkeling, etc... The only thing I did not like about the Island is the market, I like do my shopping without all kinds of very pushy vendors trying to get us into their shops, its just too much and we ended up leaving that area. My family and I enjoyed this cruise so much that we are already thinking of our next vacation. Read Less
4 Helpful Votes
Sail Date: March 2019
This cruise was amazing, so beautiful and the staff was amazing. The children had many activities to do while older people had there own activities also. I would recommend it every time. The islands were great and the drink package ... Read More
This cruise was amazing, so beautiful and the staff was amazing. The children had many activities to do while older people had there own activities also. I would recommend it every time. The islands were great and the drink package oooooohhh don’t get me started on the drink package it was cheap and usfull unlimeted drink. The WiFi was good not the best but it did it’s purpose. The 4 different pools were all great and the hot tubs were great at sunset with a nice cold drink in my hand just relaxed. If you don’t try this cruise your missing out. I do wish there was a slide but that’s fine. Also with such a big ship u really don’t feel packed on the cruise. I could live on that cruise if I could. So yes try out the allure of the seas it’s worth every penny lol see ya on the flip side. Read Less
3 Helpful Votes
Sail Date: March 2019
This ship has plenty to offer. There are lots of activities and nightly entertainment that will keep you busy. There is actually so much to do onboard that we wished that we had more than 2 sea days. Our kids, who are 22 and 19 enjoyed ... Read More
This ship has plenty to offer. There are lots of activities and nightly entertainment that will keep you busy. There is actually so much to do onboard that we wished that we had more than 2 sea days. Our kids, who are 22 and 19 enjoyed this cruse much more than the one we took on another cruise line last year. Honestly, there are things to do for those of all ages! The food onboard was good and we particularly enjoyed Chops. The staff on the ship was very attentive and the cabin staff went our of the way to be helpful, particularly Marijana. The only negative that I have about RCL has nothing to do with the ship or crew, rather it has to do with their reservation staff. I called 3 times prior to our sailing. Out of 3 different agents, I got only 1 who seemed to know what each ship offered and who could answer my questions. RCL needs to do a better job training these people. Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 5.0 0.0

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