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Sail Date: January 2018
We choose this cruise because of the Panama Canal Transit and San Francisco We live in the Bay area so coming home was part of the choice. Our thoughts of a exciting and fun cruise never appeared. It was almost creepy walking back to ... Read More
We choose this cruise because of the Panama Canal Transit and San Francisco We live in the Bay area so coming home was part of the choice. Our thoughts of a exciting and fun cruise never appeared. It was almost creepy walking back to our cabin after 11PM. Most bars were closed and not a person was around. During the nice weather around the pool, there was only one activity in all 19 days. The service was good and the crew could not have been more helpful. Although there were not many smiles or much personality involved. While the dining room is beautiful the food was only OK. When you expect so much and OK is delivered. I brought dressy clothes and formal wear, they were hardly necessary. The entertainment was as good as on most other cruise lines, nothing special. I am a Travel Agent and would not think of Cunard first when a client wanted a special cruise experience. Read Less
Sail Date: January 2018
just done transatlantic on Queen Elizabeth, first time on Cunard bought new suit and my wife bought new evening wear, we needn't have bothered people where dressed in all sorts, even saw one man go in to restaurant in jeans (not a formal ... Read More
just done transatlantic on Queen Elizabeth, first time on Cunard bought new suit and my wife bought new evening wear, we needn't have bothered people where dressed in all sorts, even saw one man go in to restaurant in jeans (not a formal night) we had afternoon tea, was poor a waiter arrived with a serving dish that only had 3 sandwich"s on it , never got offered a cake, did get a scone but when i asked for extra clothed cream he complained said no one asks for that, well i did entertainment on a night was poor, how a guy playing a vacuum machine can be top main theatre entertainment on any ship i will never know tv showed very old films most of the time would have expected better bar was soul less one gentleman said to us i didn't pay $20,000 to listen to a pub quiz every night on the plus side food was very good and so where all the staff and restaurant staff good and quick would we go again yes Read Less
4 Helpful Votes
Sail Date: January 2018
We are easy to please - pleasing surroundings and public areas, excellent food, quality entertainment, good service, and comfortable cabin. Whilst cabin service could not be faulted and the cabin was great, everything else fell far short ... Read More
We are easy to please - pleasing surroundings and public areas, excellent food, quality entertainment, good service, and comfortable cabin. Whilst cabin service could not be faulted and the cabin was great, everything else fell far short of expectation. In no particular order. The cheap plastic seats in the Britannia dining room make your legs sweat profusely and a horrible feeling when you stand up. Britannia food was poor, with lunch especially bad, appetizers too cold and mains warm. Repetitive and unimaginative with such things as custard with ice cream, and gnocchi in duck gravy....go figure. The buffet was worse.Occasional smell of sewer in the dining room - I guess when they are pumping out somewhere. Attentive service in the dining room though you felt rushed so they could get tables cleared. Outside in the public areas you have to create attention to get served. Entertainment, "Disco" and on-board talks were appalling. For some reason Cunard has it in its head that older people like old things. A headline entertainer making a trumpet out of a Zimmer-frame sums up the whole on-board entertainment programme. The disco played old 70's/80's music guaranteed to clear the floor - I requested some Sia and Beiber and it was buzzing...the young girl running it had no idea. If you like brown and plastic you will love this ship, like something from the 40's, very depressing, and definitely not Deco. If you like ballroom dancing you will love this ship, if you like pubs, watching football, karaoke, trivia games you will love this ship, If you are in your 80's/90's you will love this ship. For me, my death gene is not yet switched on, I am young at heart and looking for new fun, interest and excitement....instead, and like other contributors to reviews, we found ourselves going to bed early to escape the pain. We sailed out on the QM2 which was far better though still felt more like a ferry than a luxury cruise. Never sailing with Cunard again. Read Less
Sail Date: January 2018
We have previously travelled on many Celebrity ships and also Victoria and QM2. We loved Victoria and hated QM2; we liked Elizabeth as much as Victoria. They both compare plus/minus with Celebrity. I have to disagree with some of the last ... Read More
We have previously travelled on many Celebrity ships and also Victoria and QM2. We loved Victoria and hated QM2; we liked Elizabeth as much as Victoria. They both compare plus/minus with Celebrity. I have to disagree with some of the last few reviews posted. The food was good, service was good, the shows were virtually all good, Speakers were mostly very good. The balcony cabin was very good. The theatre was good. The Art Deco interior design is beautiful. Shore excursions varied but they always do. Embarkation and disembarkation were always good. So what is there to criticise? The temperature control round the ship was much poorer than Victoria and I suspect it was not being managed properly and was generally too cold so take your overcoat around the ship :-). Our cabin thermostat had a mind of it's own and the mid-point was incorrectly set. Our cabin at the front of the ship suffered in the Atlantic storm with constant loud banging with wave movement. Go for mid ships or rear if you can. Wine prices are completely silly so bring your own on board and drink in the cabin. Also Cunard keep pushing champagne. Read Less
Sail Date: December 2017
We chose this cruise having previously travelled with celebrity and expecting the Cunard name to be synonymous with quality. It seems that the name Cunard was acquired but most of the quality of service and cache associated with the ... Read More
We chose this cruise having previously travelled with celebrity and expecting the Cunard name to be synonymous with quality. It seems that the name Cunard was acquired but most of the quality of service and cache associated with the name was lost. The buffet food was excellent but in all honesty was the only area other than the general style of the ship, that came even close to surpassing that which was experienced on the celebrity cruise we took in the Autumn. It was extremely annoying to many guests to discover that passengers on the same decks and with identical cabins, booked within days of each other, had paid up to £3k less on a 14 day cruise. We all know that discounts are available and repeat custom is often rewarded, however discounts on the same product of almost fifty percent are an insult to full fare paying passengers. Overall extremely disappointing and we will certainly not be travelling with this company again.. Cabin TV choice was very limited with no pay peri view or movie channels. Formal dining ( second sitting) felt rushed and portions were small. Staff were often unhelpful and occasionally aloof. Cunard need up their game with services and the attitude of some staff because this was not up to our expectations.. Read Less
7 Helpful Votes
Sail Date: December 2017
I had heard about Cunard for a few years but figured it was out of reach for me. Finally, after 45 cruises, we did the 15 night Canary Islands cruise over Christmas and New Years. I cannot believe how amazing it was! We could tell ... Read More
I had heard about Cunard for a few years but figured it was out of reach for me. Finally, after 45 cruises, we did the 15 night Canary Islands cruise over Christmas and New Years. I cannot believe how amazing it was! We could tell immediately that this wasn't Princess or Royal Caribbean! We were blown away by the elegance of the ship and the feeling that this was a step back in time to how cruising is meant to be. We absolutely loved dressing for dinner each evening - what a wonderful change to see all the men in their suit coats each evening and women dressed so elegantly. And fornal nights were in a totally different league than any other cruise we've been on! The guests were just stunning. The food in the Britannia restaurant was delicious - hot, varied, just the right portion size. We also really liked Cunard's afternoon tea service - we never missed one! I know there have been some unflattering reviews about QE and Cunard and I was a bit nervous. How fantastic it was that we didn't experience any of these. We had the best cruise ever and it exceeded our expectations in every way. Embarkation and debarkation out of Southamption was a breeze. We were on the ship enjoyng lunch in the Golden Lion Pub by noon. We purchased a couple future cruise certificates so we are now excitedly looking for our next adventures. Read Less
Sail Date: December 2017
Let's see if I can make a sensible balanced up-date ? 1. Cruise Overall the cruise was very good. I loved sleeping on the sea days with my balcony door open. Looking at miles of empty sea and seeing the broken waves slide past was ... Read More
Let's see if I can make a sensible balanced up-date ? 1. Cruise Overall the cruise was very good. I loved sleeping on the sea days with my balcony door open. Looking at miles of empty sea and seeing the broken waves slide past was exciting. 2. Stateroom My stateroom was excellent. Small bottle of 'shampoo' with an ice filled ice bucket was a nice touch on arrival. The facilities in the room were great. The telephone system was dreadful. I was called a couple of times and could only hear a muffled voice a long way away. 3. Bed The bed was huge but, I struggled to get the pillows right and had cramped neck muscles every morning. 4. Air Conditioner/Heater This unit was over the bed so as you experimented with the right setting you either were blown with cold or hot air, very uncomfortable. 5. Food The overall standard of the food was excellent. The Britannia restaurant every evening kept up a very high standard. If anyone on our table was not happy with any dish, alternatives were quickly arranged. The Lido buffet restaurant (breakfast and lunch) was also very good. 6. Service Overall the service on board was excellent 6.1 Stateroom My stateroom steward Ramon, was friendly and always seemed to be on duty. My stateroom was always immaculate. Even my PJs folded. 6.2 Britannia Rest. The team of two Romeo Busaco and Danijela Stamenkovic were totally professional, friendly and very helpful. An American women on our table could be very trying. The head waiter had to come and listen to her moan on several nights. On one occasion the Chef came and listened to her tell him how to cook ! 6.3 Bar Carinthia This was my regular bar before dinner every evening. It was where there I made friends with two couples. We then generally met each evening. The lady who then permanently served me knew after the first evening not only that I drank G&T but my favourite gin, Tanquery. She was extremely professional. proficient, friendly and helpful - Katarzyna Samczuk. 6.4 Entertainment Entertainment was OK. Not easy I guess to please everyone. The main dance floor had ballroom and Latin every evening. But ballroom is not my strongpoint. I did dance quite often with an Danish women from America who could dance some Boogie with me. For me the party band - Synergy - were brilliant, wild party on News Year eve in the main foyer. Every sea day Dan and Alyona, a professional dance pair from the Ukraine, gave an hours dance class. I went to each one. After the first lesson I chatted to them and asked about Boogie Woogie. Neither of them knew Boogie. When I showed her my basic steps she said it was similar to ballroom jive (it is). She then promised to dance with me to Synergy that evening. When and wherever Synergy played they would stand around in the middle of the dance floor. Obviously willing to dance but no one had the courage to ask one of them to dance. Well I was on a promise and Alyona and I strutted our stuff the first of many times whenever Synergy played. She was as a professional, brilliant and we wowed the onlookers. After that quite a few women approached me and said 'I watched you dance, you are really good' 7. Drinks The drinks were often outrageously expensive. I bought mineral water for my stateroom, reasonabley priced. I didn't need a 'soft drink' package. The wine packages were outrageously expensive. I never drank during the day. In the evening before dinner in the Carinthia Bar I would have two G&T's. At dinner I would order a bottle of wine which I could stretch to two nights. Cheap Italian wine ended up at USD 40 a bottle. My drinks bill was ca. USD 900 with moderate drinking. No cocktails no cognac etc. 8. WIFI Bloody joke, if you wanted WIFI you had three expensive options x hours, x hours etc. One of the tour buses in the Canaries even had free WiFi. As soon as you left the ship my Telekom local partner kicked in and I got all my mail. Every bar or cafe you walked past kicked my WiFi into action. 9. Excursions As I had never been to any of the destinations, apart from a quick trip to Lisbon, I had excursions booked everywhere, again not cheap. The quality of the excursions was very good all the guides were very knowledgeable. I now have a good idea of which of the Canary Islands I would go back to. Very reasonably priced packages always available from Germany. I felt much much younger than most of the other pax. It was like being in an old peoples home. I have never seen so may geriatrics wobbling around. Walking sticks, crutches. Zimmer frames, electric scooters galore. My hip surgeon would have been in heaven and salivating with scalpels in both hands. 10. Captains cocktail party, well I was never inviteed is this an honour only for frequnt cuisers ? Many evenings I sat at the Bar Carinthia and watched hords off to Captains cocktail parties: I must admit I felt very left out ! 11. Overall I feel the total cruise was too expensive. My final bill leaves little from EUR 10,000 !! Read Less
Sail Date: December 2017
Chose this cruise because I wanted to be in Madeira for the firework display and to spend Christmas on board. Service was very poor, the staff looked tired and everything was an effort. The food in the Lido buffet was not replenished ... Read More
Chose this cruise because I wanted to be in Madeira for the firework display and to spend Christmas on board. Service was very poor, the staff looked tired and everything was an effort. The food in the Lido buffet was not replenished fast enough, e.g. when one quarter of tomato is sitting alone in the tray it should have been replaced before it got that low. I had to ask for cuttlery in the Lido and I saw one passenger cleaning the table herself as it had not been done by a waiter, The ship is shabbty and looks as tired as the staff. I stayed on the ship on 7th January as my sister was joining me to sail to New York. I changed cabins to 4145. I have travelled on Cunard many times and these were the worst sailings I have experienced. It was hard work getting co-operation from the pursers' office when I had a query or complaint, Read Less
4 Helpful Votes
Sail Date: December 2017
Embarked smoothly on previous cruise at Ocean terminal and disembarked this one at Mayflower - so anyone who had parked at the port had to have their cars transferred. We had used Airlynx who shuttled us to their car park after we ... Read More
Embarked smoothly on previous cruise at Ocean terminal and disembarked this one at Mayflower - so anyone who had parked at the port had to have their cars transferred. We had used Airlynx who shuttled us to their car park after we disembarked. The guests on this cruise were of quite an older average-age (we are early 50's) and so it was quite a subdued atmosphere relative to others, but still very pleasant, and probably due to the fact that is was the pre-Christmas cruise so extremely good value for 12 days and with generous on-board credit that virtually covered our drinks bill. Dining was excellent, although there were a couple of hiccups with time and table selection. We also ate in the Lido a couple of times and were invited to dine with a couple of the officers one evening. Very entertaining learning about life on the ship. Cafe Carinthia was a nice place to have coffee in the day and pre-dinner drinks/canapes in the evening. Daytime activities were average. Hard to please everyone I suppose but there could always be more to do. We went to every dance lesson with the excellent Dan & Alyona. There were lectures and movies in the theatre approximately every sea day and similar with art lectures, painting classes etc. The shops on board are very good if you have the spare cash for those high-end brands. Football was shown most days in the Garden lounge. Evenings in the Queens room were aimed mostly at ballroom and sequence dancing. We are learning to join in with this but had hoped to enjoy the Yacht Club on the top deck. Unfortunately despite the very brave efforts of the excellent lead singer of the house band 'Synergy', the atmosphere was spoiled completely by DJ Michael, who I'm afraid is simply not cut out to do that job. The dancefloor was never full and his insistence on playing requests betrayed his inability to judge the crowd and keep things going. More than any other thing, this detracted from our enjoyment of this particular cruise. On Queen Victoria last summer, we had some great party nights, but this time, we just went to bed early to escape the pain. Cunard really need to give the man a different role. Photos: average Casino: good, if smaller than some Library: good Pools: both heated, if a little small Loungers: easy and light to move, and towels very nice and clean Promenade deck: narrow but goes all the way around the ship for good walks in bad weather! Read Less
1 Helpful Vote
Sail Date: December 2017
After travelling on the many cruise lines, celebrity x 13 cruises and P O for 12 cruises......Royal Caribbean x 5, Princess, NCL and MSC.....we now prefer Cunard, excellent around except the price of the drinks.... Really lovely team ... Read More
After travelling on the many cruise lines, celebrity x 13 cruises and P O for 12 cruises......Royal Caribbean x 5, Princess, NCL and MSC.....we now prefer Cunard, excellent around except the price of the drinks.... Really lovely team onboard and lovely passengers made the experience even more charming. The Internal Decor is the style to suite Cunard, and the Brand. The dining experience excellent and the lido had good choices.....they do not push you towards the other dining ( extra cost ) restaurants......P O food in the dining rooms and buffet has dropped in quality and this was mentioned by other passengers when comparing with Cunard. So we have book Queen Victoria for next December 13 ......due to being so delighted with this cruise.......well done to all the staff and the team at Cunard. They are building a new ship and have promised.....not to let their brand slip and keep the the standards.... Read Less
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 3.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.5

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