Sail Date: March 2019
We enjoyed this cruise very much. We have been on Oceania before, and chose this cruise for the itinerary of Lima to NYC. It was the middle leg of getting the ship from Tahiti, where it had spent the winter, to Europe, where it will ... Read More
We enjoyed this cruise very much. We have been on Oceania before, and chose this cruise for the itinerary of Lima to NYC. It was the middle leg of getting the ship from Tahiti, where it had spent the winter, to Europe, where it will spend the summer. We love O for the food, and the food was quite good. The new Dom Perignon events were great (separate charge, but great value for the money). The wine service has stepped up a bit - the wine stewards seem to have more training & knowledge than they used to (not a high hurdle, but much appreciated). Service in general was excellent - friendly, effective, welcoming. The onboard entertainment, a typically cited weak point for O - well, we can't comment, we tend to use dinner as our entertainment. We did not use any ship's tours; we did appreciate the free shuttles offered in Peru and Ecuador. The ship's activities were plentiful and interesting; one sea day I actually programmed the events I was interested in into my phone so I didn't miss any, although getting sidetracked or relaxing wouldn't be so bad either... We ate more times in the specialty restaurants on this cruise than ever before. A couple hundred people were on since Papeete (so had already had plenty of time to enjoy), the ship wasn't 100% full, and we did get into a code red (GI cases - apparently most likely from street food in South America). We enjoyed all the restaurants; the steak at Polo continues to be hit-or-miss - my spouse has decided that ordering something other than steak (lobster, veal oscar, etc.) is the way to go - although my ribeye was great. The main dining room (GDR) and Terrace Cafe were both excellent. There were a few small items in our room that needed fixing, but were fixed within an hour of mentioning (loose handle on door to veranda; mis-aligned closer on bathroom door). Our room stewards were top-notch. The lectures were interesting, with well-selected topics. The presenter quality was a bit mixed - one quite good, one very knowledgeable but not quite as engaging. Read Less
Sail Date: March 2019
The occasion was our 20th wedding anniversary, and we wanted to have a luxurious cabin on a great ship with no hassles. We are older and can't be bothered. We did a lot of research, planned and saved for a couple years so we could do ... Read More
The occasion was our 20th wedding anniversary, and we wanted to have a luxurious cabin on a great ship with no hassles. We are older and can't be bothered. We did a lot of research, planned and saved for a couple years so we could do everything first class, and this cruise, and this ship, really hit the mark. Pre-cruise Papeete 3 days/4 nights Because our cruise would take us only to 3 other Tahitian ports, we wanted to spend our first few days on vacation in Tahiti in an overwater bungalow. We booked the Intercontinental Tahiti online at Expedia, which was a couple hundred dollars cheaper than booking direct with the hotel but very pricey. The overwater bungalow was fabulous, and the Intercontinental property was beautiful with an amazing lagoon swim-up bar ... We did a renewal of our vows on a little island in the lagoon that the wedding coordinator at the hotel arranged, and it was wonderful. Drawbacks of the hotel: Food and drinks are very expensive, and the snorkeling is not great. Although the ocean is warm and the water is clear, not many fish and no coral reef to speak of. I did a scuba dive with TopDive at the hotel and did see a LOT of sharks, so that was fun. If we did this again, though, I would take the ferry to Moorea to spend a few days. It looks like a quieter, prettier island than Papeete, although our room, and our view from the balcony across the water to Moorea, and our time at the Intercontinental were all delightful. Day One Embarkation My husband always wants to be everywhere early, so we arrived to the dock a half-hour before we could board, even with our 11 a.m. boarding time (suite people get to board early! La!). It was very easy to leave our bags and go aboard to the lounge where they had set out danish and coffee and tea and water for the many people who had already arrived and were waiting to board. Then we were surprised when they announced they were prepared to check people in and as we were there, they would begin -- and even more surprised to discover our room was already ready for us. We were in our room 15 minutes before we were supposed to even be able to check in. Do not be afraid of some kind of cattle call or long lines to board and get checked in; Oceania seems to have this well in hand. The ship is beautifully appointed! I loved the artwork everywhere which seemed whimsical and classical all at once. We chose a suite because we didn’t want any hassles ever. Only the Marina and its sister ship the Riviera have the particular suite we chose, the Oceania suite. We liked the looks of it when we saw the photos and layout on the website, and it had a champagne bubble tub on the balcony. Our cruise had a lot of days at sea, so I thought luxuriating in that tub would be perfect. As it happened, we stayed so busy, I only used it a few times! The amenities with a suite are lovely. There was a bottle of champagne on ice when we arrived, and we also were able to choose 6 bottles of spirits or wine for the rest of the cruise, which we never even finished them all. We also got 3 bags of complimentary laundry, canapes every afternoon, turn-down service with chocolates, and a butler who brought ice, kept the fridge stocked with soft drinks, brought newspapers in the morning and would make dining reservations, serve room service, and more. We had some friends over and he even brought a tray of snacks for them ... He was delightful. His name was Logesh, and he was from Madras, India. We loved him. The suite itself was amazing. I have cruised on Carnival, Princess, and Royal Caribbean, and never saw anything like this. The suite had a living room/dining room, including a nice sitting area where we put together a jigsaw puzzle. Again, I thought with the days at sea we would need something to do in the evenings, but as we came to the end of the cruise, I had to invite friends in to finish the puzzle with me. Which turned out to be great fun, actually. There was also a huge closet, a media room with TV and a huge selection of on-demand movies, a guest bathroom in the entry hall and a huge master bath with double vanity, separate shower and whirlpool tub. It was insane! When we cruised before, it was with children and grandma and economy was a priority, so we had to cram suitcases and kids everywhere … I could not believe the amount of space we had. We were seriously like gypsies in the palace in this place. Oceania seems to attract an older crowd; there were no children on board and very few young people. It’s also a smaller ship. It can take 1,250 passengers, and on our cruise, there were only 800 aboard, so there was never a crowd and never a wait for anything. And no blaring music or crazy contests or rowdy folks at the pool bar. Nothing at all for children or teenagers or wild young adults to get up to, but perfect for relaxing and enjoying the scenery and amenities. We took a knife skills class in the culinary center, which was excellent, and I had a spa day that was luscious on one of our days at sea. Plus we were pretty regular players of trivia and the beanbag toss, winning enough Big-O points to score 2 t-shirts, 2 hats, and a tote bag, I believe. Ship life was good for old folks! Day 2 Raiatea, French Polynesia All these French Polynesian islands are lush and lovely from what I saw! Bright sparkling blue water, gorgeous sandy beaches, and mountainous jungle-looking areas. Raiatea no exception. Here we docked, and this was good for my husband who is disabled and found it onerous getting on and off the tenders. We had booked a private tour with Excursion Bleu and Capt. Bruno. It was a whole day of snorkeling, a visit to a vanilla farm, a visit to a pearl farm, and lunch on the beach -- all by boat. The water was clear, we snorkeled with sharks, the beaches were beautiful, and the visit to the pearl farm was delightful. Learning how they get the beautiful Tahitian pearls was fascinating -- and of course my hubby doled out to get pearl pendants for me and his daughters who loved them! The lunch was fish and chicken with rice and breadfruit and plantains and coconut bread and all good things. Days 3-4 Bora-Bora French Polynesia Bora-Bora is amazing. The iconic view of those mountains from the sea ... It was stunning. Like you were sailing through a postcard. Our first day we had another snorkel adventure with BBQ and entertainment on the beach again. The company we booked with is Mahaoi Nui, and everyone said to do "Patrick's Tour." Patrick was booked up, so I decided on this snorkel tour with his same company and enjoyed it a lot. The dive guides played ukelele and sang as we cruised between the snorkel stops. Our first stop was in about 21 feet deep water, clear, warm, lovely to float in, and we were again snorkeling with sharks! It was amazing to see so many gorgeous black-tip reef sharks, so close at hand. Really enjoyed it! I think there were 3 snorkeling spots, total. At lunch there was suckling pig that had been cooking for hours in the oven in the ground ... It was like a luau, plus a bit of Tahitian dancing and fire dancing to entertain us. Next time (if we can ever go again) I will book earlier and get Patrick's tour, which includes a land tour rather than a boat tour, but I found this snorkel tour to be delightful. And the scenery amazing. On day 2 we used some of our shipboard credit to book Le Truck Tour, an open-air sort of bus that took is all around the island on land to see the amazing vistas, the remnants of WWII US military having been here, such as canon on the hillsides, and a short stop at "The World Famous Bloody Mary's," a beach bar named for the character from the South Pacific films. That was a fun photo opportunity. We also had a stop at a place where they make pareos, and it was fascinating to see how they dye them to get those beautiful colors and patterns. We enjoyed this tour a lot. I think we might've roamed around the main town afterward (a lot of our fellow cruisers did), but it was quite warm, and with my husband's disability, he finds it hard to walk far, so we were content to head back to the ship and relax that afternoon. Day 5 at Sea We had a lot of days at sea! They were all enjoyable because our cabin was like a little retreat for us, plus the activities and shows were fun. They have quite a good little entertainment troupe with some top-notch singers and dancers. There was also a magic show, and guest lecturers who were very good and entertaining! Also a "clean comedy" show which was quite good for all us uptight old white folks. Day 6 Fakarava, French Polynesia Another beautiful French Polynesian Island. In fact I think the beach we visited here may have been the most picturesque. It was one of those white sandy beaches, encircled by palm trees, but where the shallow water goes for yards and yards in front of the beach, so the water is so pale aqua it's almost white, and you can see where the water gets deeper as it's slightly darker ... It was stunning. We had booked another snorkel tour on the advice of Cruise Critic Forum members with Captain Ato. The first stop was quite a far boat ride, 40 or 45 minutes? I had read on Ato's website that there would be 6-8 people aboard, and there were actually 14, so the boat was a bit crowded. But most of the lovely cruisers we met were charming people, and some I even knew already from the Forum here, and so the crowd wasn't a big problem. Our first snorkel stop was in water I would say around 20-30 feet deep but with a beautiful patch of coral reef that came right up to the surface. There were 2 sharks, and a better variety of fish than I had yet seen in French Polynesia. Our next stop was, I believe, that beautiful beach. The boats dropped us off in water a couple feet deep, and we waded through the shallows into the beach. We were swimming or relaxing on the beach as the guides prepared the lunch. They broke the tops off coconuts for us to drink from, a true tropical picnic. The food was fish and sausage, rice and coconut bread, plus there was water and beer and juice ... Lovely lunch. Capt Ato told us the wind had changed so we couldn't get to the next snorkel stop he had planned for us, and he took us to a different beach, but the visibility for snorkeling there wasn't great; I sat out on the beach most of the time, enjoying the stunning scenery. I guess Ato was right about a change in the wind. As we left for the next snorkel stop, we were in bumpy water. Because of the crowd, I was right up at the front of the boat, and it kept riding up on the waves and then slamming down hard -- it became very painful by the time the day was over! The first four hours of this tour were terrific; the last hour was torturous! I am sure the change in wind and bumpy water were a surprise to Ato, and otherwise the tour had been great. Day 7-? At sea When we left French Polynesia, we had a lot of days at sea to Pitcairn Island (where we couldn't go ashore, and then on to Easter Island where we planned to go ashore). As I say, the days at sea were not bad at all. It did rain! We had several rainy days, so sitting by the pool wasn't so fun, but I had a luscious spa day one day, and suite guests get access to the spa deck where there are quiet and gently whirling thalassotherapy pools that I took advantage of, and of course, the champagne bubble tub on our balcony. And then there were the lectures! Gloeta Massie was the biologist who told us about the flora and fauna we would be seeing, as well as other astounding science stuff. Her lectures were hilarious as well as informative. If she's going to be on your ship, be sure you go to her talks! James Peterkin is an Easter Island expert who prepared us for both Pitcairn and Easter Islands with fascinating lectures on the history, culture, language, etc. His explanation of the Mutiny on the Bounty story was eye-opening and riveting. And his talks about Easter Island kept us all in suspense: what are those statues? why did they make them? why did they stop making them? what caused the collapse of Easter Island? He did a great job of preparing us for these stops! At Pitcairn the island is too tiny and infrastructure too small to accommodate a cruise ship full of people going ashore, so the islanders came to us. They set up shop with their handmade crafts, curios, t-shirts, postcards, stamps, etc. They were all very friendly and genial people and talented artists and craftspeople. One of them, an immigrant to Pitcairn, gave a talk about life on the island today which was quite interesting. We had more days at sea to Rapa Nui, which is what the locals call Easter Island. We were so ready to get a look at those statues! But we had been warned that there's no dock, and only a small harbor that's difficult to navigate, so it was possible our tenders wouldn't make it in if the weather was wrong ... So we did NOT get to set foot on Easter Island! This was the biggest disappointment of the entire cruise! We circumnavigated it, but did not get to see the moai for ourselves. Then it was back to see for a few more days. Let me mention the restaurants here. Oceania bills itself as having the finest cuisine at sea, and I can't argue. The Terrace Cafe, which is the buffet where you can always get any meal, was one of our favorites! They would grill you a lobster tail while you waited -- and some of their theme nights were terrific. Likewise one of my favorite meals was the brunch in the Grand Dining Room, which is the other place that's always serving with no reservations required. In fact, I think I enjoyed the food there every time we went. The specialty restaurants, where you had to have a reservation, were also quite good. The French restaurant, Jacques, has a menu by celebrity chef Jacques Pepin. I think Mike’s favorite was the steakhouse, Polo, and my favorite was the Oriental fusion place, Red Ginger. I had a trio of scallops there that was that perfect bite, where you put it in your mouth, and you have to stop and just sit a few seconds and let that deliciousness settle in … Lovely. There was also an Italian specialty restaurant, and surprisingly it was my least favorite of the 4. It did have WONDERFUL desserts, though. Definitely worth going. All the food was included in your fare, even the specialty restaurants, but those did require reservations, and I understand when the ship is full, it can be hard to get a reservation. We were guaranteed 2 reservations at each of the specialty restaurants because of our being in a suite, but we enjoyed Terrace Café and the Grand Dining Room nearly as much as the others; the food was all around very tasty. Day 16, Lima, Peru, Disembarkation Like everything on Oceania, disembarkation was easy. We did have to set our bags outside the door the night before like you do, but they took our bags to the JW Marriott where Oceania had a complimentary lounge for passengers who had to wait all day on their flight home, which we did. Our flight was at midnight that night. The service also included transfer to the hotel and from the hotel to the airport at the time of your flight -- I don't know if that was a benefit of our having a suite or if it was complimentary for everyone, but it was nice. To get a room at the hotel was about $350, and you couldn't even get into it until 3 p.m. I didn't want to spend the day at the hotel though and I had booked with ToursByLocals.com for a custom tour of Lima. We had read about Lima and decided we wanted to see the Inca market in Miraflores, the "Love Park" also in Miraflores, and the neighborhood of Barranco which is supposed to be scenic and touristy. Our guide had agreed to this and said she would also recommend a good place for lunch for us, and if there was time, show us the city center. Her regular half-day tour in Lima began in city center and included monasteries, museums and historic buildings that didn't interest us as much as the things we had prioritized. As the tour began, we were driven through horrendous traffic to the city center. I should have spoken up at that point and reminded the guide that we had arranged a custom tour with Miraflores and Barranco at the top of the list and the city center reserved for "if we have time," but I didn't speak up, so the rest is on me. The traffic as we took in the historic sites was atrocious, so the van stopped and starts in fits, and my husband got car sick! After a couple hours, I finally did say that we needed to stop by the hotel and let him get inside for a bit, but by the time we got there, he didn't want them to wait; he wasn't getting back in that van. So we didn't get to see the scenic sights in Lima we had hoped to see — and had paid to see! If you book with TBL, be sure you are clear on what you want to see and speak up if it is not happening. I should have. However we saw a bit of lovely scenery near the hotel. We walked across the street to a very modern and popular mall that's built into the bluff facing the coastline. It has a lovely children's playground and park on top, and all chic stores in the multi-level mall. It was a beautiful sunny day for a little stroll, so that was nice. But it still left us with hours to sit around the hotel until our ride to the airport and our midnight flight home. I fell asleep on the plane before it even took off and woke up when we were about 40 minutes outside of Houston … our dream trip of a lifetime was over! If you're looking for a cruise with a rock-climbing wall and a water slide on the ship, Oceania is not for you. But if you want to relax and enjoy great service and good amenities, I highly recommend it. Read Less
5 Helpful Votes
Sail Date: February 2019
I have never been on Oceania before (only Princess, Royal Caribbean, Celebrity, Holland America and Regent) and after the experience I had, I am going to try and limit my cruise experiences to Oceania, if at all possible. The way I was ... Read More
I have never been on Oceania before (only Princess, Royal Caribbean, Celebrity, Holland America and Regent) and after the experience I had, I am going to try and limit my cruise experiences to Oceania, if at all possible. The way I was treated, the quality of the ship desgin and materials, the quality of the staff, the itinerary, and most importantly, the dining experience just set this cruise line above all others that I have experienced - and by a wide margin. The cabin (9110) had a large veranda and felt spacious. The bathroom was impressive with a full tub and a rainshower head in the shower. The water was perfect temperature throughout the cruise. Of course, the most important person we met was Lilya, our cabin stewardess and she was nothing short of magnificent - keeping everything so neat and tidy and it always felt the room was in perfect condition. Her warm demeanor meant everything to us and we will always love Ukraine after having her cheerful, professional and detailed assistance every day. We also loved Chrismerelda on our Concierge floor - such a lovely person and so responsive and helpful with our specific needs. In fact, we loved the entire Concierge floor experience - and the espresso machine was worth its weight in gold. We loved the speciality coffee bar on Deck 14 overlooking the pool. We loved the Waves sandwiches, the afternoon tea in horizons, the terrace cafe for breakfast and the Grand Dining Room for nightly dinners (though it was our least favorite experience). And that's because the specialty dining on this ship simply cannot be beat. Toscana was authentic and welcoming. Jaques was a delightful visit to France. Polo Club prepared perfect steaks (and a very inattentive woman as sommalier), and Red Ginger was our favorite of all - with special thanks to the Maitre D' who was nothing short of a true 'boss' - we are indebted to her for our service and experience there. The spa was much better than on other ships and we loved the Canyon Ranch products (especially the post-sun cooling product). Nice gym and very relaxing private spa deck. The theatre space was intimate, as was the lovely piano bar and we enjoyed that. In fact, the ship NEVER felt full (though it was 100% occupied). The artwork throughout the ship made a particular impression on me - from sculpture to paintings and of course the lalique everywhere. It felt more like a luxurious art gallery than a state-of-the-art disco and I appreciated the more sophisticated approach. Besides the speciality dining, I have to say that the approach of charging up front for coffees and sodas and not making me use a card every five minutes felt like a great indulgence and I much prefer that approach. And the specialty dining not having additional charge also made me more relaxed. We didn't purchase any shore excursions because the ports were all accessible and easy for us to navigate to blue waters and private beaches. I loved that the ship was the smallest of all my previous experiences and it felt size-appropriate for Tahitian islands. Embarkation was fast and professional - a tremendous team boarding and leaving. I would dearly love to sail on the Marina again. Read Less
Sail Date: February 2019
This was our first Oceania cruise after many on Celebrity and Holland America. Our French Polynesia cruise was a charter so some of our experiences likely are different from a "regular" cruise so I'll try to stick to the ... Read More
This was our first Oceania cruise after many on Celebrity and Holland America. Our French Polynesia cruise was a charter so some of our experiences likely are different from a "regular" cruise so I'll try to stick to the parts I think you would find on both. First of all, we loved the size of the ship compared to the larger ocean liners. At 1,200 guests this made the ship much more manageable and easier to explore. We also loved that it seemed much less commercial than other ships -- no art sales, few shops, a tiny casino. This ship was built for relaxing. We had a penthouse suite which in a word was awesome. Tons of space, tons of storage (so much so that we probably didn't use half of the drawers) and a huge walk in closet. It was a perfect place to relax and unwind. Being in a penthouse suite gets you a butler -- he was very efficient and useful. We had him book our spots in the specialty restaurants but he was on hand for almost anything we needed. The food -- even in the main dining room -- was by far the best we have experienced on the 15 cruises we have taken before. The specialty restaurants in particular were terrific. We especially loved the French-themed one. Another plus was that at least for this cruise there was no surcharge for any of the specialty restaurants. We only ate in the main dining room three nights out of eight. Not great for the waistline but wonderful for the palate! Since this was a charter, most of the entertainment was brought on from the charter company so it's impossible to rate the Oceania's entertainment. Just understand that since this is a mid-sized ship the entertainment venues are not what you would get on a larger vessel. As for service, we generally had excellent service throughout. The one hiccup we had was resolved to our satisfaction and the staff bent over backwards to apologize and rectify the situation. Travel to French Polynesia is more expensive than other destinations but we were very happy with our cruise and with the Oceania Marina. I'd book Oceania again in a heartbeat. Read Less
2 Helpful Votes
Sail Date: January 2019
For the middle-aged and older crowd, this cruise was amazing! We arrived in Papeete a day early to insure we made the ship on time in case of any flight/weather issues. We stayed at the Intercontinental on Tahiti, which was very nice and ... Read More
For the middle-aged and older crowd, this cruise was amazing! We arrived in Papeete a day early to insure we made the ship on time in case of any flight/weather issues. We stayed at the Intercontinental on Tahiti, which was very nice and they also had a fabulous Polynesian show the night we were there. Embarkation and disembarkation went very smoothly, no problems. The thing I liked about Marina is that is is a smaller ship, so less people. No crowded, stuffed elevators, no long waits in line for food, and best of all, no kids! I think there were 2 kids on the ship, but it's not geared toward kids, so there's nothing for them to do really. The food was amazing, absolutely the best meals I've ever had on a cruise ship. It was eating a gourmet meal every time you sat down to eat, even upstairs in the café! The specialty restaurants were just as wonderfully delicious and very gourmet. All of the drinks anywhere on the ship were fantastic! There was actually liquor in them! On all our other cruises, we end up just not drinking because the drinks have so much juice, you can't tell it's a drink.These were top-notch! We had Mai-Tai's, Cosmos, Piña Coladas, and they were all excellent. On every other regular cruise line, I gave up and stuck to Rum & Coke, because the fancy drinks were just terrible. Service on this ship was impeccable. We never had to ask for anything, ever. Staterooms were always ready, clean, chocolates on the bed, mats on the floor by our bedside, slippers, robes, ice bucket filled. The entire staff was friendly and welcoming and very diverse. We were offered an upgrade at a reduced price from a balcony room to a penthouse suite a week before the cruise....we accepted and were so glad we did! Lots of room and plenty of shoe and drawer space! Walk-in closet, gorgeous bathroom with a tub/shower AND a shower. Always stocked. Always clean. There was a fantastic selection of excursions to meet anyone's tastes, from easy to adventurous. Tendering in and out of ports was excellent, fast, and always went smoothly. Never a problem. Although we did bring our own 24-hour hand sanitizer, there was plenty of stations all over and outside the ship, so no excuses for germs! The ship was spotless and someone was always cleaning it, even the outside! Entertainment was just okay.....geared more toward the older crowd. I would have liked to have seen a comedy show, but the shows we did see were great. We missed quite a few, because by the time they started (9:30pm), we were so exhausted from the day, we were in our stateroom reading and falling asleep! One thing that impressed me is that the cruise line had special get-togethers for the singles and even a gay-lesbian get-together. We did do happy hour every evening around 5:30-6 before dinner and one evening 2 of the 3 bars (our favorites) were closed for a promotional group, which we were not happy about. I look forward to going on another Oceania cruise and now I'm spoiled! I don't want to go back to the regular cruise lines! Read Less
Sail Date: January 2019
Honestly, our best cruise yet. We had a concierge level cabin and it was worth the splurge . The food was awesome in every restaurant and the main dining room. The ship was awesome as in being the right size and not too big. The service ... Read More
Honestly, our best cruise yet. We had a concierge level cabin and it was worth the splurge . The food was awesome in every restaurant and the main dining room. The ship was awesome as in being the right size and not too big. The service was awesome. The only thing that was a bit off was the fitness center. Not well appointed but, we just spent our time walking and swimming in the Tahitian waters instead. Loved the coffee bar. Loved the homemade ice cream. Loved the daily fresh fruit smoothies and juice bar. Loved the daily lobster tail off the fan tail at night in the warm breeze. Loved the spa and Canyon Ranch hot tubs on the front. Red Ginger was our favorite restaurant and we loved the experience. We would save up to do Oceania again in a heartbeat. It is one line we would try to repeat again as it was expensive but, worth every cent. Read Less
Sail Date: January 2019
I had taken Insignia last fall to the cottages and coves, and fell in love with Oceania. I was a die hard Windstar cruiser. This was my fourth trip to the French Polynesia and decided to take Oceania. We upgraded to the PH. 11009 and ... Read More
I had taken Insignia last fall to the cottages and coves, and fell in love with Oceania. I was a die hard Windstar cruiser. This was my fourth trip to the French Polynesia and decided to take Oceania. We upgraded to the PH. 11009 and we’re very pleased with our room and the services. The customer service from Oceania is by far the best in the industry. Thank you for another great cruise. You have yet again, exceeded my expectations. I’m not big on the entertainment though. While I believe Oceania does draw an older clientele, the music and shows I found were somewhat dated. The comedian was very good. Your customer service representative Rachael Ruebel who handled some of my daughters and my requests went above and beyond the call of duty, and she should be acknowledged for her talents and truly being one of your greatest assets in customer service. She, I would say was one of the main reason I am a committed cruiser on Oceania. In this day and age, when customer service seems to be lacking, your employees from the top, all the way to the not so top are exceptional. You treat your employees good, they bring your customers back. Great cruise. Thank you for making my daughter and my cruise amazing. See you on the next one. Just wish you had single cruises for us widow travelers. Read Less
1 Helpful Vote
Sail Date: January 2019
We just returned from our first Oceania cruise. (This is our 5th cruise). We did the South Pacific starting and ending in Papeete Tahiti for a 10 day cruise. We absolutely loved Oceania. We would sail Oceania again in a heart beat and ... Read More
We just returned from our first Oceania cruise. (This is our 5th cruise). We did the South Pacific starting and ending in Papeete Tahiti for a 10 day cruise. We absolutely loved Oceania. We would sail Oceania again in a heart beat and most of the fellow travelers we talked to felt the same. The staff are plentiful, kind, caring and sensitive. They serve the food in buffets to keep you safe. They change the linens on lounge chairs to keep everything safe and comfortable. I have never had such consistently wonderful service on a cruise. I felt spoiled each and every momment. I had to go to the medical clinic and received excellent service (ok the bill was pretty high-like USA healthcare prices!) The rooms, the amenities, the food and the service were all spectacular! The bed and bedding were just dreamy. We did not sample the entertainment. We find our entertainment by watching the natural beauty so cannot report on the ships entertainment. We booked last minute within a month of sailing date. We booked a concierge suite with a balcony and had no regrets. We could have taken better advantage of the very wonderful (and free to us) concierge. The concierge can help you with anything! The fridge in our room and the concierge lounge is stocked with free beverages. No charges for coffee (including specialty coffees), water bottles, soft drinks, room service 24 X7 was wonderful and quick. The food was FANTASTIC! All specialty dining is included in the cruise fare. You need recommendations and we got reservations into all 4 ahead of time (that may be the limit-1 reservation in all 4). For general dining we loved the Grand Dining Room. In the Terrace Cafe you can get grilled lobster, fish, steaks every evening with an outdoor table. One night we ate lobster while watching the sunset in Bora Bora. I had serval surf and turf sandwiches in the patio grill near the pool. Ice cream, malts, shakes, and smoothies are free and delicious. So much fresh fruit and veggies! It was easy to eat healthy. I am gluten free/Celiac and never had a better experience with help with food. I could eat at every venue and stayed completely safe. That is a real accomplishment for a 10 day cruise. The wine and drinks by the glass were fantastic and cost 10 dollars or less. My husband does not drink so I just paid as I went and used my onboard ship credit for alcohol. All of the oceania excursions were closed when we booked late-so we arranged our own excursions. Some ahead of time, many at the peer! We paid Read Less
1 Helpful Vote
Sail Date: January 2019
The food and service on this cruise were fabulous. I could really not have asked for more or better. I was sad that we missed stopping in Huahine because of a heavy rain but that could not be avoided and I absolutely would recommend this ... Read More
The food and service on this cruise were fabulous. I could really not have asked for more or better. I was sad that we missed stopping in Huahine because of a heavy rain but that could not be avoided and I absolutely would recommend this trip to anyone! We expected bad weather and really had hardly any rain. The locals were wonderful, did a beautiful job welcoming the ship and the guests to each port. The food in Red Ginger might be the best food I have ever eaten in my life. I had the Lobster Pad Thai and my husband had the Chilean Sea Bass, both were delicious. We stayed at Chalet Tahiti one night on either end of trip and host, Jean Denis was amazing as well. If you stay in one of the other hotels you are better off booking it yourself rather than through the cruise line. Read Less
Sail Date: December 2018
There are now so many awful cruise reviews that despite not usually writing a review I am forced to do so to redress the balance Having read the reviews of Marina over time I believe that some people only go on a cruise so that they can ... Read More
There are now so many awful cruise reviews that despite not usually writing a review I am forced to do so to redress the balance Having read the reviews of Marina over time I believe that some people only go on a cruise so that they can complain about it afterwards whereas my only complaint for the trip as a whole is that it would have been much better had a number of ignorant, rude and objectionable passengers stayed at home. This is how I found the cruise. Ship We found the ship to be in excellent condition, well ran and well maintained. All of the staff we encountered went out of their way to be helpful and ensure that we were having a good time. We were in a Concierge Cabin on deck 9 Mid Ship and did not suffer from Vibration, excessive noise or too much rock and roll although at the front of the ship it was noticeably more so. Concierge lounge was good for early morning coffee and cake. There were a small number of children on board however this was not a cruise suitable for them. Cabins. Clean, comfortable and spaceous with sufficient storage and size of bathroom to satisfy most people. Despite the huge range of termperatures on this cruise it was neither too hot or too cold was always keep very tidy by the room attendant and suffered from no external noise problems. The bed was particularly comfortable and the choice of amenities of a good standard. Ideally, it could have had coffee making facilities but my only real complaint was the fact that during rough weather the closet rattled so much I had to wedge it closed. Restaurants We eat at all of the restaurants and found the food to be of a very good quality throughout. Service was equally good and there was a real desire by the staff to please the passengers on board. Alcoholic drinks were sometimes a little slow arriving however this was more to do with how this is organised with the Sommeliers being responsible for wine and therefore being fewer in number than the general waiting staff I had booked one visit to each of the speciality restaurants beforehand and was able to obtain additional bookings on board, 2 more at each, without problem. Our favourite was Red Ginger because of the exemplary levels of service as well as excellent food. Of note also is the Waves Grill which served excellent Sandwiches at lunchtime. Bars Most days we frequented the pool bar and in the evening Martinis. The service in the pool bar was great and staff again excellent. Martinis had an amazing Pianist called Andre Mieux who was by far the best entertainer on board the ship and the cocktails particularly the Big O, very good. We purchased the Prestige Select drinks package for the cruise and found that it was for us value for money particularly when a 25% surchange was applied to all drinks whilst in Brazilian waters on top of the 18% gratuity normally added to each drink Entertainment Proved to be a bit of a mixed bag with some which we liked other no so good Most people found that the shows are not the same on a small ship as in the West End or Vagas so will always generate comment. Personally I would have liked to have seen a little more local culture rather than acts such as An Evening with Allen. Enrichment Lectures I fell asleep at the only one I attended Shore Excursions Generally handled well by the staff on board with the booked tours getting off the ship first. Generally, they are expensive and most people we met preferred to take the chance and book their own. We did a mix of both however careful research is needed for a private tour and this takes time. Getting on and off. Mostly hassle free on embarkation less so on disembarkation due to the onward travel arrangements and large number of people. Overall this was an excellent cruise which was good value for money and I will definitely book another in future. Read Less
Marina Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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