1,446 Carnival Magic Cruise Reviews

It was my 50th Birthday cruise with my husband. The food was plentiful and very good. We did one specialty restaurant, the steakhouse, we got the surf and turf. It was good but not filling for my husband so we ended up at the buffet ... Read More
It was my 50th Birthday cruise with my husband. The food was plentiful and very good. We did one specialty restaurant, the steakhouse, we got the surf and turf. It was good but not filling for my husband so we ended up at the buffet afterward. We ate in the dining room twice, nothing special, the dance with the servers was fun. The menu in the dining room was blah! however, it had enough variety for you to find something to eat. Guy's Burger Joint was our favorite, along with the Pasta Bar. We didn't get a chance to try the barbeque but it looked it seemed to be popular. Mongolian Wok is one of my favorites and it didn't disappoint. The best time to go was on port days and it wasn't as crowded. We didn't attend any of the musical shows but we caught the comedy show, PG version which was okay. I had to wear sea bands, take Dramamine and use the peppermint oil behind my ears because of the rocking of the ship. The first two days were the worse. We were on deck 2, which I will never do again. I guess we were too low! I had to sleep with our heads to the bottom of the bed because of the rocking. The staff on the ship were friendly and very helpful. My husband was fine but I was nauseous. We went to Half Moon Cay, the food was okay. Amber Cove, not really crazy about this port. We didn't do any of the excursions so we bought souvenirs and it was back to the ship for us. Our last port was Puerto Playa, DR. Great! a lot more to see and do at this port. We went to a restaurant for lunch which was appetizing and very interesting. The entertainment on the ship was okay, our cruise director was Simon. Having been on Royal Carribean prior to Carnival, it was more fun activities on Royal. We did go to VIbes the club on the ship one night and the music was good. Overall we had a great time! A cruise is what you make it. If you want to have fun you will, you have to just dive into the activities! Read Less
Sail Date February 2020
This was a 6 night cruise which sailed from Ft. Lauderdale to half moon cay, Grand Turk and Amber Cove. This was our first carnival cruise only sailing with Norwegian previously. To start the first views of the ship from the outside ... Read More
This was a 6 night cruise which sailed from Ft. Lauderdale to half moon cay, Grand Turk and Amber Cove. This was our first carnival cruise only sailing with Norwegian previously. To start the first views of the ship from the outside compared to the others at the port was somewhat disappointing. It was absolutely the worst appearing cruise ship out of the other 4. Large amounts of rust was noted throughout the ship and below anchor. It did not have much of a wow factor. Cabin: We had a balcony room on the 9th floor. The room was nice, beds slept great. I appreciated the bathroom seemed a little larger than a previous cruise I had been on. I requested a fan and one was delivered to the room the first evening. Our stateroom steward was great. Overall we really enjoyed our cabin. Food & Drinks: Overall the food was great. The downside however pretty much any place you went had long lines. I had sailed on a Norwegian cruise before and enjoyed the several sit down dining options that came with your fare. I was unaware that carnival mainly has walk up dining. With the only sit down dining being the main dining rooms (2) I was really excited to eat at the Mongolian Wok thinking it was a sit down restaurant to only find it was a walk up place. Guys burger, guys pig and anchor, blue iguanna cantina, and the main dining rooms all had really great food. I however wasn't too impressed with the Lido marketplace. Food was bland and wasn't very many options compared to the buffet of a Norwegian cruise. We purchased the soda package but found it hard to get our moneys worth as you had to wait in the bar lines to get soda since there weren't any drink options at the walk up food places. So you would end up waiting in 2 separate lines for food and drinks. I also was somewhat surprised that our prepaid gratuities didn't go towards alcohol purchases. Ship Fun: The ship has 2 very very small pools under 5 feet deep. For a ship with a capacity of 3690 guests it was just inadequate. There are around 6-8 hot tubs throughout the ship which you could usually get space in. Numerous sun chairs throughout ship but it still was hard to find 2 together due to the amount of people the ship can hold. The 2 water slides, ropes course, and serenity deck (adults only) stayed closed for 4 out of 6 days of our cruise due to high winds. We finally made it up to the serenity deck on the last sea day of our cruise. It was a very nice change from the hustle and bustle of the Lido deck. Theres also a bar with little wait time. Movie night was probably our most favorite ship activity. We ended watching 3 movies on the lido deck. Good movie choices and they will provide you with blankets to use. Ports: 1. Half moon cay: was absolutely beautiful No dock, must water shuttle over. Water was crystal clear, white sand beach. Plenty of chairs and floating mats. Would recommend to anyone who is able to walk furthest down the beach you can and it will be much less crowded than where you get on the island. The island BBQ is free and the food provided was decent. We would absolutely go back to this port. 2. Grand Turk: Again crystal clear waters. There was another ship at dock when we arrived and between the two ships the cruise port was extremely crowded. Chairs are stacked one ontop of the other. The chairs and umbrellas are supposed to be free but locals will harass you to pay for them. We became frustrated and took our beach stuff back to the ship and opted to do a island tour instead. The island tour was 25 bucks a person and lasted about 90 mins. We enjoyed it. Went to a small market near the ocean and the island lighthouse. It was much slower pace and relaxed than the port. I will not visit this port again due to the crowded beach. 3. Amber cove: waters are not clear. There is no beach that we could find but has a very large pool. We purchases a shore excursion which took us 20 minutes up the mountain and we zip lined and rode horses. The zip lining was amazing, I believe it was 7 different ziplines with the last one being the longest in the Dominican Republic. The staff was very friendly and we had a blast. The horseback riding was fun as well. Most of us in the group was first time riders and all of the horses are extremely well behaved. Dominican Republic has a very jungle/ jurassic park feel. It was amazing and we would love to go back. Overall the ship is in much need of a renovation. The carpet is outdated, some hallways smell bad. Theres rust everywhere on the outside of the ship. Theres also rust lines on the big TV screen above the lido deck. The lights along the railings are unsightly with wires visible wires running the railings. I would think they could do something better to hide them or put decorative covers over the lights. This and the lines/crowdedness of the ship is the main reason I gave this cruise a lower score. Read Less
Sail Date February 2020
First and foremost let me say that Carnival has a automatic 18% tipping system built in that you can dispute at guest services but is very hard to do. Here is the issue I have with it. I may be traditional but in my book tips are earned ... Read More
First and foremost let me say that Carnival has a automatic 18% tipping system built in that you can dispute at guest services but is very hard to do. Here is the issue I have with it. I may be traditional but in my book tips are earned for starters and they belong to the employee who earned them. The next problem I have with the Carnival tip program is that a large part of it goes into a fund to pay for employee medical costs and other things like flights home etc... Thus the employee is maybe getting 10% of that 18% at best. The problem is that the average crew member earns ~$16,500 per year and the CEO earns ~$13.6M per year and you want the passengers tips to cover your employee medical costs!? Really! How about we reduce the CEO pay and put that towards the crew medical benefits? Carnival should be ashamed of themselves for paying such low wages and then pushing medical costs off onto the tips these hard workers earned. Where's my 1099 or receipt for my taxes if my tips are paying your medical benefits? I would rather pay more for a booking and tip in cash for better service and for the employees to have much better working conditions. The reason Carnival is "cheapest" with bookings is because they use cheap labor and earned a revenue of $20.8B in 2019. Let that sink in for a minute folks. RCI and NC pay on average $20,000 per employee (still not the world) and their CEOs earn less and they are still able to earn a nice profit. Why can't Carnival treat the employees better and not use passenger tips to offset employer costs? Frankly it's disgusting and amounts to slave labor if you ask me. Carnival is clearly going the way of airlines in so far as service and fees.Ok now let's get to the cruise. 1. We booked the “Island Hop” excursion in Grand Turk and the description states “Take this opportunity of a lifetime to explore three of the 23 islands that make up the Turks and Caicos Islands. We did NOT go to three or even two islands for that matter rather we went to ONE island only and stayed there for about 45 minutes. We spent 30 minutes snorkeling and we certainly did not relax on a “snowy white beach” dining on delicious foods and an included open Caribbean Bar. These are direct quotes from Carnival website regarding the excursion at $114.99 per person. Frankly the sub-contractor is ripping Carnival and the passengers off as the items advertised were NOT included nor did they ever take place. We paid $230 and basically felt that we had $230 stolen from us. 2. Our stateroom was dirty (we have photos). We immediately brought this to the crew’s attention and the reaction was “oh yeah it’s dirty” and we are “sorry”, but we just didn’t have time to clean but we will clean it when you are out of the room. They did spend 2 hours cleaning the room, but it never should have gotten to this point in the first place. 3. Steakhouse. Ruined our steaks twice because they didn’t know how to make a medium filet (have pictures) then the server and the chef start arguing with each other within ear shot of us on how to cook a medium steak to the point were I just asked if I needed to cook my own food?! The manager only charged us for one meal to their credit and provided a special desert. 4. Main dining room on 2/13/20. Hostess began to argue and raise her voice at us over a misunderstanding regarding the reservation and flat out stated “go eat somewhere else on the ship!” At this point a manager heard the commotion and stepped in to take charge and to his credit he got us a table for 6 and tried his best to make it up to us to. Kudos to him but it never should have happened in the first place either. If one of us would have had our phone with us it would have gone viral within minutes of us recording the crew members behavior. 5. Room service. We were given a muffin filled with raw bacon (have picture). 6. Then lastly, didn’t impact us directly but we were right behind the problem and cleaned it up for you as we were disembarking. Your crew did not know how to help a disabled person off the gangway with their wheelchair. My wife is a special education teacher with extensive training in this field and she stepped in to help the gentlemen and your crew. This should never happen – can you imagine if this was emergency evacuation? People would have panicked and trampled the passenger to death. We were speechless on how the situation was handled. On the positive side. This was our third cruise with Carnival, and we have our 4th one booked on the Breeze this summer but we are thinking about canceling due to this experience. We did enjoy Simone the cruise entertainment director (had him on the Dream and he is great). The majority of crew are always polite and work super hard to make it a fun and pleasant experience. The ship itself is overall a very nice vessel and except for the above we enjoyed ourselves and they could clean up the rust a bit better. The embarkation and debarkation were quick and smooth for us. The entertainment was very good, and the dance supervisor Simon was great and very friendly. The Cucina Del Capitano was great and the service was wonderful! Overall I would barely rate the Magic a 3 star experience and we tried to stay positive and make the best of it. Once of the ship at ports of call we went on land and enjoyed the local sights and had fun on our own. The people in these countries are just wonderful and they want you to visit and help them improve their economies and enjoy the culture. Side note - For some reason I can't get the photos to attach to this review. Read Less
Sail Date February 2020
first of all lets get a couple of things set right.... If you are worried about how long it take to get on a ship maybe you shouldnt get on the ship cause you wont have a good time. The embarkation process was seemless, as in, we got to ... Read More
first of all lets get a couple of things set right.... If you are worried about how long it take to get on a ship maybe you shouldnt get on the ship cause you wont have a good time. The embarkation process was seemless, as in, we got to the port dropped off luggage and went through customs got on the ship. putting one foot in front of the other helped. We went down to Guy's Pig and Anchor which is open on first day and sea days, it was top quality!! All food we had was great and the best part about cruising is if you didnt like something you can order something else. Some tips to make your journey better. This is a 9 year old ship, its been in salt water for 9 years it is bound to have some wear. if you want perfect go on a brand new ship it will be twice as much and i am sure you will still find something to complain about. The food is great, yes it might get a little cold when its been sitting there in the buffet for more than 10 minutes but that involves science and I want to keep this simple. Guys Pig and Anchor is great if you want to get there when it opens on sea days be there 11:40am even though opens at 12pm this way you can enjoy nice fresh food. Tacos at Blue Iguana are delicious make sure you try them. Guy's Burger joint is legit!!! I had way to many... The Ringer was my favorite. Trivia is fun!!! there are two types of trivia the one in Ocean Plaza and the one in Magic Bar area in the atrium which is more interactive. heck I was sober and still took my shirt off to Right Said Fred...not my tank top that ..no body needed to see but so much fun!! Simon London is a great Cruise Director and has an amazing positive vibe which is infectious. The ships crew work several months with minimal time off so give them a break and dont judge if they are having a slightly off day, as their slightly off day is still better than your best day if you are judging them. Dont set expectations high. review the on board options, these guys have 24 hr pizza, good quality at that, and bars open til midnight except the casino bar thats open til "late" and you have a room to sleep in. That worked for me, focus on things you like and try when possible travel with other people besides you other half as there will be things you wanna do that they dont and vice versa. I like naps my wife doesnt. Spend time at the Alchemy Bar their drinks are great and service is quality.. remember they are creating something not pouring a whiskey and coke so its not a 5 second process. Bring 2 ply toilet paper!!! if you have been pampering yourself for years you will need it they only have 1 ply on the ship. Dont take life too seriously let yourself be happy its amazing how wonderful the cruise will be if you just let go. Read Less
Sail Date February 2020
We got off the Magic 1 week ago, and we had an amazing time! We were on a 6-day sailing with stops in Nassau, Amber Cove, and Grand Turk. This was my third cruise, 2nd with Carnival. Embarkation was very smooth. We had a check-in time ... Read More
We got off the Magic 1 week ago, and we had an amazing time! We were on a 6-day sailing with stops in Nassau, Amber Cove, and Grand Turk. This was my third cruise, 2nd with Carnival. Embarkation was very smooth. We had a check-in time of 12:30-1. We stayed at the Rodeway Inn (decent place with a bar/restaurant) and took the free 10:00 shuttle to the cruise port. We arrived at about 10:30 and were on the ship at 11:30. Would have been sooner, but I had an issue with my Passport and had a hold-up at Guest services (maiden name on passport, married name on booking). There were no lines to wait in for us. We went to Guy's Smokehouse for lunch and hit up the Red Frog pub happy hour to stock our fridge for the week. Half-off beers and Carribean Cocktails. They let you keep the beers sealed! Our first stop was Nassau. We decided to walk around on our own and go check out the Queen's Staircase. It was about 6 blocks away, and it was kind of shady in places. Once we got there, it felt safe. It was a cool place to check out. There was a fort at the top of the hill we also walked around for free. It was about $1.50 to go inside. This was our least-favorite port. If we come here again, we will book an excursion or get a cab to a beach. The next day was a sea day. We ended up finding chairs at the main beach pool and hung out there for most of the day. If you leave your chair unattended, they place a sticker on your stuff with a time on it. After 45 minutes, they remove your stuff. Our next stop was Amber Cove, and we loved it! The port is beautiful. We did the 27 Damajuaga Waterfall/Zipline Combo excursion. We booked on Black Friday weekend, so it was 10% off. We had an absolute blast! For the waterfalls, dress ready to go. We wore swimsuits under athletic-type clothes and water shoes. I also wore goggles because I have contacts. I finally learned toward the end that I had to hold them on, or they slip off when you hit the water. We got off the bus (left all of our stuff on the bus with the driver) and had a 40-ish minute hike. This was definitely a workout, but not too terrible. They gave us a water to bring with us, and we had several breaks. Once we got to the first waterfall, the adrenaline kicked in! We had to turn around and climb down a steep ladder, turn around, and start sliding! It was fast-paced. We slid down 5 or 6 natural rock slides and floated through some really cool canyons. I was worried about hurting my butt, but it wasn't an issue at all for me. After the waterfalls, we walked back to the bus. We didn't have time to change into dry clothes, which I had thought we would. The bus is open and really windy, so that helped. We got to the ziplining place and got right out to get our harnesses on. We were still damp, but it wasn't a huge deal. The only thing I changed was my shoes. Ziplining was SO cool... Through the jungle/mountains and one went over a river. 6 or 7 different lines. It was a blast. The guys working with Mega Adventures were great and funny! After ziplining, we ate right there. Food was good! We also drive through some D.R. villages and got a feel of their culture. A lot of poverty for sure. Highly recommend this excursion! We had about 1.5 hrs after our excursion, so we walked around for a bit, then found a spot at the pool. The port area is beautiful! They have free water slides, and unlimited ziplining for $20. We talked over to the Amber Cove sign and got some pictures. The pier is long, so don't wait till the last minute to get back onboard. Our next port was Grand Turk. We weren't really sure where we wanted to go, we just knew we wanted a beach day. We headed left from the pier, and most of the free chairs were already taken. Get off early if you want a shot at these! We ended up walking a ways down the beach and ended up at Jack's Shack. The chairs were for a tip, and umbrellas were $10. We had SO much fun here. Perfect white sandy beach and crystal clear water. Beware- the drinks here are strong! You can get a free rum shot if you sign up online. They had beach volleyball, snorkeling equipment, and more. Heard that there wasn't a ton to see in the area for snorkeling. We had a perfect beach day! The food on the ship was great! We ate at the main dining room every night. Our friends went to the steakhouse one night and loved it. We had the 6:00 early dining which was in the Southern Lights dining room (8:00 seating was obviously right after). The Northern Lights dining room was all Your Time Dining. Food and service was excellent!! We also loved Guy's Burgers, Guys Smokehouse, Blue Iguana (for breakfast burritos and taco salad), pizza and of course icecream. We definitely ate way more than we needed, and it was all amazing! We had an Oceanview Deluxe room 1371. It had plenty of space for 3 of us. Loved the second bathroom with a sink and tub. There is so much to do on this ship. We really enjoyed the piano bar, theater shows, comedy, trivia dance parties in the atrium, mega deck party, etc. We watched a movie during the day while eating a Guy's burger. We soaked in a hot tub on deck 5 that hung over the side. Love and Marriage show is hilarious. We had the perfect mix of relaxation and fun. Disembark was very smooth. Our flight wasn't until 1, so we left our room at 8:15 and had a sit- down breakfast at Southern Lights dining room. Got off the ship at about 9:30 and got an Uber to the airport for $13 for 3 off us. One in our group got seasick on the first night, but got some meds from the medical room and felt good the rest of the trip. Everything else was smooth! No funky smells like some other reviews I've read. The cruise director Simon London was great! Lovely Jubley! Love Carnival and the atmosphere on the Magic! Can't wait till the next one! Read Less
Sail Date January 2020
Embarkation and disembarkation went very quick and smoothly. We had a great time. The weather was perfect, seas as calm as could be. The staff was very well trained and very attentive to everyone's needs. Interior of the ship is ... Read More
Embarkation and disembarkation went very quick and smoothly. We had a great time. The weather was perfect, seas as calm as could be. The staff was very well trained and very attentive to everyone's needs. Interior of the ship is very nice, clean and parts were beautiful. Cabin was was very nice and like most of the ship extremely well kept. On the DOWN SIDE, the food was, in a word, BAD. Don't really expect great food on cruises, especially buffets, etc., however, this was well below standards. Buffets were always late opening, and the selection minimal. BEST for us was GUY'S BURGERS and BLUE IGUANA TACO BAR. Both pool side, fast and yummy. Having taken this cruise so close to Christmas, was actually shocked to see so many KIDS, I mean, everywhere. One last note, always get the beverage package, great deal, as all drinks are very expensive. Oh yeah, they need more bars around the main pool. Would I choose CARNIVAL again? Not sure, they seem to cater to Kids. Read Less
Sail Date January 2020
We are a Midwestern family of four with two young kids (8yo & 6yo) now two days removed from our ship with everything still fresh in mind. Make no mistake – our vacation was so much fun. However, in hindsight, I wish I knew a few ... Read More
We are a Midwestern family of four with two young kids (8yo & 6yo) now two days removed from our ship with everything still fresh in mind. Make no mistake – our vacation was so much fun. However, in hindsight, I wish I knew a few things beforehand that made our vacation simply meh rather than amazing for these sailors. Travel: -Fort Lauderdale Airport is nice enough, but the pickup area for shuttles, busses, taxis and Ubers/Lyfts is a free for all. It is jam packed and crowded with everyone else trying to get to their hotel or cruise ship. -I recommend staying at a hotel the night before. A) it ensures you’re in Fort Lauderdale the day your ship sails B) it prevents being in a rush against people, congestion and traffic C) gets you rested, free breakfast and free or cheap transportation to Port Everglades. -Port Everglades: traffic was a standstill on debarking day. It can take from 30 min to almost 2 hrs to get two miles into the place and to your terminal, so leave plenty early! They will sail without you! -Check in and boarding is nearly flawless, especially with priority boarding (you get that with a suite) or Faster to the Fun, which is definitely worth the money. It buys you skipping the line and having your room made/available before the rest of the ship. The Ship (Carnival Magic): -Wow, does it need to be refurbished. It is 9 years old now, built in 2011, and shows signs of it from the carpeting and décor to the rusting exterior. -State room (11th floor with balcony) was amazing. Perfectly sized, like a decent RV, plenty of storage, decent bathroom, working TV, just very few (as in two) outlets in which a power strip may not fit. -The muster drill is annoying because it takes so long for people to actually show up, then get called out for not showing up, basically to say “come to this location with your life jackets in case of emergency.” -Deck 5. Comedy Club and comedians – A. Piano Bar – A. Alchemy – D (overpriced and really lousy service). Pig & Anchor – C (overrated food that made some of us sick). Casino – C (it would be fine if it didn’t smell like smoke so badly). Red Frog Pub – waste of space (never saw anyone in there). Theater – A. Flick is amazing. The Game Show is terrible (they take a few passengers up to play TV game shows). Lip Sync Battle is a riot and great that they involve the junior cruisers. -Deck 10. Pools are laughably small. Salt water to boot. Too small to swim. No jumping in allowed. Really a shame for a ship to have two pools that are too small to use. Guy’s burgers are awesome. Cantina makes great burritos and taco salads. Lido buffet is meh – you can find anything, but the lines are long and the food is blah. Capitano Pizza is good. -Deck 11. Camp Ocean is an amazing experience for kids. It’s safe, secure, the staff truly cares and the kids enjoyed the activities and games. This makes Carnival worth it. -Deck 12. WaterWorks is an amazing waterpark. Two great slides, plenty of fun for kids and grownups, very enjoyable part of the vacation. SportSquare has minigolf, pool tables, basketball court, running track and exercise equipment. We used some of that – very nice touch. -Deck 14/15. Cloud 9 and Serenity. Nice adult areas. Nice hot tub pool, sauna, heated chairs. -Other. Elevators are annoying. Always slow and always a wait. The Food: -Breakfast. Don’t even bother with Lido Marketplace. Lines will kill you and the food is so blah. Go sit down at Northern or Southern Lights. It’s worth it. Much better food and good service. -Lunch. Lido is fine, but Cantina, Pizzeria, Guys Burgers and Pig & Anchor are all better. -Dinner. Do your sit down dining. The food options and quality are very good, but our service was pretty lousy from forgotten entrees and drinks to really long times for service. Twice we left without eating dessert because it was taking so long. Sort of odd that happened. The Itinerary: -Nassau: We didn’t get off the ship here because of the reputation for being however you want to word rough and tumble, hardnosed, unsanitary or borderline unsafe. -Amber Cove: what a treasure – safe, secure, great pools, great slides, cute shops and great weather. Honestly, if our cruise ship docked here for three days, we’d be thrilled. -Grand Turk: sort of a Catch 22. The good: the beach, the seawater, the pool and the weather. The bad: the guys hawking shaded seating they claim to be “theirs for rent” once all the free green umbrellas are taken. It’s lame and Carnival won’t do anything about it if it is as illegitimate as it seems. Disembarking: -You know what? It’s actually not that bad. Carnival takes your luggage the night beforehand from outside your door down to the terminal. Picking up your stuff there is easy. Besides the lengthy line for Customs and Border Protection, it’s smooth. -The crowd at pickup is about as bad as the crowd at the airport. Throngs of people waiting for shuttles, busses, taxis or Ubers/Lyfts. Good luck trying to explain where you are within Port Everglades and how to find your terminal to someone coming to get you. It’s pretty rough. -The airport is about as bad as any on a busy travel day. Southwest has this wonky system whereby you can check in using a self-serve terminal if your flight is within 2 hrs; otherwise, you have to wait in this lengthy line outside to get helped by a few guys who are totally overwhelmed. Don’t know who concocted that system, but it is terrible. Read Less
Sail Date January 2020
It’s so many negative things that I can say about this ship from the interior to the exterior. It’s a old ship, the carpet was dirty, the hallway stink very bad. The food was cold and out of order. We had more fun on the islands than ... Read More
It’s so many negative things that I can say about this ship from the interior to the exterior. It’s a old ship, the carpet was dirty, the hallway stink very bad. The food was cold and out of order. We had more fun on the islands than we did on the ship. I will say that I won $100 at the casino, and that was the highlight of my trip. Happy anniversary to me and my husband! The cruise Director Simon was great, very informative and funny. The staff seemed rehearsed and like a puppet, some spoke some didn’t. Everyone working for tips, also looking for tips. Went out on excursion paid a lot of money up front only to get on the island and the prices were a lot cheaper. Got the spa package and it was always either down, or over crowded a waste of money., i got a mani and pedi broken nails and chipped polish that they wouldn’t fix. Never ever again Read Less
Sail Date January 2020
This was only our 3rd total cruise in the past 27 years, so we are not "regulars". Our traveling party consisted of my wife and I (mid-50's) and 2 adult children (ages 21 & 23). Embarkation was quick and easy, even ... Read More
This was only our 3rd total cruise in the past 27 years, so we are not "regulars". Our traveling party consisted of my wife and I (mid-50's) and 2 adult children (ages 21 & 23). Embarkation was quick and easy, even without FTTF. Our arrival window started at 1:00 pm, but we got there a half hour early and were able to get on board at that time. It only took about 15 minutes, and it moved quickly. We went straight to the maitre'd to request a change to early dining instead of late dining. He took our information, and said there were a lot of requests for that change, so we wouldn't know until the next day. To our surprise, we were moved to early dining that next day! Our cabin was a Cove Balcony on the 2nd deck, and we loved it! The ship is pretty big, but we figured out where everything was fairly quickly. It rarely felt overcrowded as I was expecting. Plenty of elevators and very short wait times most of the time. Employees were always friendly, especially the workers cleaning the ship, guest services and restaurant staff. The food was good, as expected. We ate breakfast in the dining room a few times and loved the choices. Breakfast buffet offered plenty of choices. BlueIguana Cantina made real good breakfast burritos. We ate lunch at Guy Fieri's Burger Joint, Guy's Pig & Anchor Barbecue, and the BlueIguana. Burgers and fries were amazing, the barbecue was delicious with the best sauces I have ever had, and the burrito's were outstanding. Dinners in the dining room were very good. Portions are not large, but that was fine with me. Our wait staff were excellent and could not do enough for us. They made us feel like we were best friends. The entertainment on board was excellent. We attended the shows in the theater each night and were impressed with the singer/dancers. The comedy club shows were overcrowded, as we had to stand for half of them. The comedians were decent. The events hosted by the cruise director were the most fun of anything. Simon the cruise director was outstanding, and his Fun Squad were awesome too. 80's and 90's music trivia in the atrium area was incredible. Our ports were Half Moon Cay, Grand Turk and Amber Cove. We chose to simply lay out on the beach at Half Moon Cay and thoroughly enjoyed it! An absolutely beautiful beach. The food at lunch was good, and the drinks were even better! For Grand Turk, most of our party did the power snorkel, rays and beach excursion. They really liked it! I was scheduled for whale watching, but found out it was cancelled when I got off the ship due to rough seas. That stunk, but I made it a beach day with the ship right in front of me. For Amber Cove, we all did the excursion that included the waterfalls of Damajagua and zipline. We loved both of them and would do them again. We are already looking into cruising again this time next year with Carnival! Read Less
Sail Date January 2020
We have sailed with Carnival before but this time was just horrible. We always eat at the sit down restaurant because buffet food is not always the best and we actually got up and left twice. Once the food was horrible and once we never ... Read More
We have sailed with Carnival before but this time was just horrible. We always eat at the sit down restaurant because buffet food is not always the best and we actually got up and left twice. Once the food was horrible and once we never got our food. The lobster was like mush, it would literally squish thru your fork. The veal parm was so hard it was inedible. We were at the roulette table for 2 1/2 hours and no one ever came to get us a drink. On another night a group of us were at the slot machines and someone had to leave a machine and go find a waiter. It was a huge disappointment. I hope it was just this ship but we will never travel with Carnival again. The one good thing was we had a beautiful balcony room and Anton was an amazing steward. Read Less
Sail Date January 2020
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship ... Read More
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship seems to be grossly understaffed for the number of passengers. Even as a platinum member, service is terrible by customer service. Dining room staff is good but again understaffed. Lines are long and move extremely slow. The bars are the worst, very rude staff but it appears this is due to overwork and understaffed. The bars were NASTY, especially the red frog bar. Ship looks terrible, carpets are dirty and it generally smells everywhere. The shops are extremely dated withe the same old junk. It appears that Carnival has no new items for the past 10 years. I paid too much for this vacation for the terrible service! Read Less
Sail Date January 2020
We chose this cruise to go to Turks & Caicos we had a great time! All employees were so nice and the food was amazing! Simon London and the fun squad are very good at their jobs as well as housekeeping and dining staff!! We got on ... Read More
We chose this cruise to go to Turks & Caicos we had a great time! All employees were so nice and the food was amazing! Simon London and the fun squad are very good at their jobs as well as housekeeping and dining staff!! We got on in Fort Lauderdale and stayed a few days before getting on the ship at the Lago Mar Resort also a great place to stay. We did most activities on the ship as well as excursions at all of the stops. Our room was great the food was great the entertainment was great! The violin players were amazing!! The trivia parties in the lobby each night were also super fun I highly recommend going to them. Nevlin was our waiter int the southern dining room. The weather was great it was sunny & 80 every day with a light breeze. This was our first carnival cruise and we were skeptical given the few times this company has made the news but we had nothing but a great time and would sail carnival again!! The magic is getting to be an older ship but with that in mind it is in good shape for that. Read Less
Sail Date January 2020
We chose this cruise for the itinerary and the value. The Magic is showing it's age in the form of rust and lots of it. As we pulled up to the ship the first thing we noticed was the rust stains on it which diminished our first ... Read More
We chose this cruise for the itinerary and the value. The Magic is showing it's age in the form of rust and lots of it. As we pulled up to the ship the first thing we noticed was the rust stains on it which diminished our first impression. Every ship has rust, it's part of spending your days being pummeled by salt water, but Magic has more than most. In fact as I was climbing the stairs to the waterslide the handrail bracket was pulled away do to a bracket that was completely rusted through. We liked the Magic. It felt the same to us as all of the Carnival ships albeit a little larger. The entertainment, the food, everything was similar to our prior Carnival Cruises. We did enjoy Guy's BBQ being free for lunch on sea days. The best part of this cruise was the itinerary. Half Moon is our all-time favorite, Grand Turk is also a good fit for us, and Amber Cove is just BEAUTIFUL! We were fortunate that the rough seas didn't impact any of our stops. We did notice the larger crowd when it came to tendering to Half Moon. We missed the explanation of the procedure of grabbing a zone ticket at 6:30 am and by the time we figured out what was going on we had tender 22. I think this might be a better process than having folks stand in long lines in hallways, but it led to 1/2 full tenders that loaded very slowly. I'm not convinced this is the best solution. We hate that Carnival is now allowing kids in the aft pool that used to be adults only. We used to be able to enjoy some peace back there. We decided to go up to the Serenity deck but unfortunately some big drunk redneck was SOO LOUD in the hot tub that it was anything but serene. We asked the bartender if he could remind them it's the Serenity deck but he referred us to security and eventually the guy left. We also encountered loud drunks in the Comedy club with a group of young girls carrying on during the entire show. It would appear that many folks have bought the all-you-can drink package and are intent on getting their money's worth. We saw mother and grandma carrying a young girl who was so intoxicated that she couldn't stand up without them. The Fun ship is starting to feel a little like Walmart of the Seas. Simon London was our cruise director and he did a good job with a lot of energy. His somewhat corny "Lovely Jubly!" grew on us and we found ourselves saying it after the cruise was over. All in all, the Magic was pretty much what you expect from Carnival. Good value, good food, and good entertainment along with the occasional idiot among the guests. I would like to see Carnival offer 2 drink plans including a lighter version so that some folks can enjoy some drinks without feeling like they have to down 15 drinks especially on a port day. We don't drink, but we are not anti-alcohol just anti-idiots and the current all-you-can drink program seems to be encouraging idiots! Read Less
Sail Date January 2020
I sailed with my hubby, son and a friend. Hubby and I were in balcony cabin 8254. The bathroom was roomy and clean, the bed was very comfortable and the balcony, although not super large, was roomy enough for the two of us to enjoy our ... Read More
I sailed with my hubby, son and a friend. Hubby and I were in balcony cabin 8254. The bathroom was roomy and clean, the bed was very comfortable and the balcony, although not super large, was roomy enough for the two of us to enjoy our morning coffee and evening wine. The very best thing about the cruise was the food, we didn't have a bad meal the entire eight days. We dined at the Prime Steakhouse the first night and if I had to do it over again, I would skip the $38 US up charge and eat at the main dining room instead, which in our case, was Northern Lights (anytime dining). Yes, it is noisier in the main than the Steakhouse, and no, the service is not as fast, but the food was just as good and we aren't too bothered with having to wait, after all, we're on vacation, what's the rush? Every night there was something different, and yes, the chocolate melting cake is every bit as good as everyone says. I had it with peanut butter on the side one night - definitely the way to go! We didn't eat at the buffet except for one meal which for buffet food, was tasty and hit the spot. My son said they made the best meatball sub he had ever eaten and considering how much he loves meatball subs, that indeed is high praise. The complimentary luncheon pasta bar at La Cucino del Capitano was a nice surprise, definitely give it a try. Of course, Guy's Burgers was a must and didn't disappoint, however, the taco salad bowl from Blue Iguana was not quite as crisp and fresh as I was hoping it would be. Guy's Pig and Anchor also did not quite hit the mark for hubby and I, a bit greasy and over the top for our taste. The entertainment is where things fall into the so-so category. There are two musicals, both seemed a bit tired and cliche, but we didn't expect too much in this department, so weren't disappointed. One of the comics in Punchliner's was terrific, the other, just okay. The atrium is bright and overdone, but magical just the same! The nightly violin players on the podium helped keep those waiting for dinner happy (and drinking, the bar was oh so handy) and in the evenings, cruise director Simon London was there to keep things hopping. Overall, the staff were terrific - friendly and very anxious to please. We did not attend any of the parties or trivia (we're balcony dwellers) so cannot comment on that aspect of the cruise. We didn't use Waterworks, nor did we swim in the Lido pool. It was crowded, but not so much that one couldn't enjoy a cool dip if that is what they wanted. Overall, I wouldn't hesitate to recommend the Magic, especially once she returns from her dry dock in the Spring. Read Less
Sail Date January 2020
This was a group cruise in Jan 2020 and was the eastern Caribbean. The ports visited were Saint Maarten, Saint Lucia, San Juan. We missed Grand Turk as the wind was too high to safely enter port. The food highlight was the visit to the ... Read More
This was a group cruise in Jan 2020 and was the eastern Caribbean. The ports visited were Saint Maarten, Saint Lucia, San Juan. We missed Grand Turk as the wind was too high to safely enter port. The food highlight was the visit to the steakhouse (extra $$) but it was worth it. We visited the 2nd nite and was able to take advantage of promotion for free bottle of wine. We also brought wine aboard and were pleased that they didn't charge the corking fee in the dining room. The dining room food I found to be on par with past cruises on Allure of the Seas and Norweigan. There were plenty of lunch food options and the burger joint was quite good but the BBQ pit a disappointment. At dinner, if you missed dining time the buffet was rather sparse and limited. The ship entertainment focused more on party time. There were fewer shows and lower overall show quality than Royal Caribbean and Norweigan (based on our other cruises). The rooms were very clean and the staff very nice and attentive. Overall, the crew were the friendliest of any other cruise I have been on. Overall, the trip was ok but would not re-do this ship. Read Less
Sail Date January 2020
Embarkation was very smooth and fast. We Ubered over from the airport. I found this faster and also cheaper overall. I would recommend this to anyone. We had a suite which afforded us some extra benefits. I have to say that once on ... Read More
Embarkation was very smooth and fast. We Ubered over from the airport. I found this faster and also cheaper overall. I would recommend this to anyone. We had a suite which afforded us some extra benefits. I have to say that once on the ship it was not set up for everyone to sit around waiting for their cabin. I would recommend that the dining rooms be opened up for the embarkation if for nothing else to allow for cruisers to have a place to sit and also eat. The buffet was a nightmare. This can set the tone for the cruise (hint hint). The cabin was on the 7th floor and close to the elevator but we never really heard a lot of hallway noise. The suite was about 1.5 the size of the regular balcony cabin. We had quite a bit of storage and a small bathtub which was why we picked this cabin. The balcony was also actually large enough for my DW to get some sun in private. We enjoyed the Italian restaurant on the first day. Service was great and food good. I recommend this for anyone. For the rest of our lunches we had Guy's burgers and fries. The lunch buffet and dinner buffet was terrible. I dont usually complain about the food but this was sad. Nothing like I enjoyed on Carnival in the past. Breakfast was good but could have been spaced out a little more. One person can really slow down the whole process when they dig for the perfect slice of bacon or pancake. After a while we just went to the main dining room. Service was good and food was not bad. I have to say that it is obvious that they are grossly understaffed in the dining facilities. Everyone else noticed it too. The crew worked very hard but should have been able to slow down some. We have always defended Carnival against nay sayers saying that the food and shows were always top notch. I can no longer say this. This shows were not of the quality of past voyages or other cruise lines. We did have the sewer back up on the ship. We came in about 10 pm and the towels on the floor were covered. I called and called and never got help. After 30 minutes I got on Facebook on the Carnival page and complained. Mary answered almost immediately and said she contacted the ship for me. Sad I had to go this route. Once help arrived again we were informed that they were short staffed and apologized. They cleaned it up and sanitized several times over the next few days but the stink never seemed to disappear. I should have never had to go outside the ship for help. We got off the ship at each stop but did not excursions. Everything we need was close to the ship. We missed Grand Turk due to winds, its ashamed that we could not tender in for a while. But it is what it is and the ship adapted well to the missed stop. The disembarkation process was fast and smooth. This impressed me. But, considering where my experiences with Carnival started and where they are today I am afraid this is probably my last trip on this line. For what I paid for the cabin I expected a little more.This is why I rated down. Read Less
Sail Date January 2020
I will start off by saying this was our first cruise. My wife, myself, and 4 children (21yr old, 15yr old, 14yr old, 6yr old). The ship is beautiful and truly amazing. The crew and staff were above even that. The entire crew & ... Read More
I will start off by saying this was our first cruise. My wife, myself, and 4 children (21yr old, 15yr old, 14yr old, 6yr old). The ship is beautiful and truly amazing. The crew and staff were above even that. The entire crew & staff that we encountered really went above and beyond. From the cruise director (Simon), to our dinning server (Kevin who = GOAT), to the room steward (Nurhamid =my 6 yr old just loves & misses already) to the servers in the dinning rooms, and EVEN the deck workers (Asuandojono* = Squeegees & Mops the the deck floors AFT Pool area), to the Croatian Sensation hosting bingo = gonna make it raaaaaiiin HA! Just crazy Amazing people. Seriously, hands down. When you can engage and involve everyone of ALL ages, even our 6 year old and leave an impression, that is what it is all about. Making Amazing Memories =MAM. The ship did not feel crowded, except at sea days around the pools. (everyone wanted that sun). The shows were truly amazing. The cast appears to truly love what they do. Food was just amazing. Kevin worked hard to server 14 people each night. He even got to show off his dancing skills!! This man can D A N C E y'all!! There are lots of things that you can do as a family or as a couple and really make amazing memories! If I had to pick something to complain about or suggest so you don't think I work for Carnival, because I don't. It would be how the soda setup is done for say younger children. My wife and I are not comfortable sending say our 6 year old up to a bar to get a soda. Just not logical. This is something I would recommend Carnival looking into to address or make better. At least in the areas where everyone gathers. Now at dinner time, was not an issue as your server gladly brings you or your child a beverage. Other than that, and the fact we couldn't dock in Grand Turks due to weather, this ship would be 5 stars in my book. Gave it a solid 4 because of the soda issue and the fact we truly was looking forward to snorkeling in Turks and Cacaos and didn't get the opportunity to. Thanks again Carnival. You gave afforded our family to MAM in Jan 2020!! Read Less
Sail Date January 2020
Having cruised multiple times on Royal C, Disney, and Celebrity we were accustomed to a certain level of service and quality. We chose this cruise solely on the fact the itinerary worked with everyone in our travel party's schedule. ... Read More
Having cruised multiple times on Royal C, Disney, and Celebrity we were accustomed to a certain level of service and quality. We chose this cruise solely on the fact the itinerary worked with everyone in our travel party's schedule. Embarkment- was easy enough-the employees seemed very stressed and not eager to answer basic questions. We figured things out on our own. Upon entering the ship we were underwhelmed to say the least. The ship is very run down and in need of a major renovation. The staff were pleasant enough however they paled in comparison to the other cruise lines. Cabin-We had a balcony cabin. Unfortunately, the balcony door was not sealed properly and made a terrible whistling sound when closed and locked. I called Guest Service's to have fixed multiple times and it never was. Only went on the balcony a few times because it overlooked a hot tub. Not exactly the view we were expecting. The room had ample storage, the bed and pillows were surprisingly comfortable. The cabins are not insulated for noise reduction. You can hear EVERYTHING. Food-Not a lot of healthy options. The Lido Marketplace never had food labeled correctly which unfortunately caused an allergic reaction with one of the individuals we were traveling with. She had to use her epic pen and was quiet sick. Dinning room menu was blah at best. Guys burger and the pizza place were yummy. The other places, not so much. I actually lost weight on this cruise. That never happens! If you are a coffee drinker, you will be really disappointed. The coffee was disgusting in the restaurants. You definitely have to get coffee on deck 5 at the coffee cafe. This was included in our cheers package. If not, you will pay roughly $5 for specialty coffee. The lines were long but the staff was friendly. Wifi-DON'T BOTHER!!! Absolutely awful. Nothing more I can say. Staff-It appeared the staff were over worked and there were not enough employees. They were busting their bums all day long. It took a toll on several of them which translated into poor service and being rude to many guests. My biggest issue is the lack of consistency. I asked a question about disembarkment and shared what I was told with our travel party. 3 other individuals in our group apparently asked the same question and got 3 different answers. We all went to Guest Services to clarify and then got another completely different answer. It was very frustrating. All companies can improve training and communication. Carnival needs to make this a priority. Cheers Package-Bar and wait staff under staffed. Had to wait consistently 20-25 mins for a drink. Lines long, no consistency the way drinks were made. Some of the staff were wonderful and other definitely did not like their jobs. Pools and chairs-On sea days plan to get to your seat by 6:30am even though the pool doesn't open until 8:00am. I observed at least 15 different arguments over chairs. People would reserve their chairs at 6:30am with a towel and not show back up until 12:00pm. The Carnival staff was not consistent in tagging chairs for situations like this. This caused a lot of commotion among the guests. Activities-I always heard Carnival cruises had a lot of fun activities. I was really disappointed because this cruise did not. Several prior Carnival cruisers commented that this ships "Fun Squad" was the worst they had experienced on Carnival. I will say the DJ was FANTASTIC. The High C's and the Shredders were absolutely amazing. Every time they played we were there! We still found plenty to do but there was nothing memorable about the activities. Therma Spa-In theory it sounded great. Reality it was a HUGE waste of money. The spa staff were more interested in talking to each other than monitoring what was happening in the spa. We went a various days and times and it was always too crowded. It didn't matter if it was 10:00am, 12:00pm, 3:30pm, or 9:00pm. Lots of guests were complaining about the same thing. After day 4 we just gave up going and we bought an 8 day pass. 3 of the heated chairs were broken. When you finally could get a chair, the spa staff were constantly bringing tours in to sell the service, It was not relaxing like we thought it would be. I think with some tweaks, it could be a great service but the way it is run now, save your money. We loved that Carnival provided blankets for their Dive In movie nights. This was a nice extra that was unexpected but really appreciated. Even with all of the negatives, we had a good time. We met some lovely people, had a great time on the different islands and soaked up some sun. Will we travel on Carnival again? Not unless they get newer or renovated ships, have consistency with staff training, and improve the food significantly. Read Less
Sail Date January 2020
The first night I went to dinner and bit down on a piece of ceramic, it didn’t hurt initially but later I realized It chipped a tooth, all the response from the staff I got was a $55 spa gift card when the least expensive spa option was ... Read More
The first night I went to dinner and bit down on a piece of ceramic, it didn’t hurt initially but later I realized It chipped a tooth, all the response from the staff I got was a $55 spa gift card when the least expensive spa option was over $100. on the 4th day of the cruise I got the worst case of food poisoning I have ever had causing me to miss a whole day on land and spend a whole day bouncing between the bed and the bathroom. Speaking of the beds; the beds were less comfortable than the ones I slept on in boot camp years ago, I woke up every day with back pain. The entertainment was fine, but nothing special and not at all worth what I paid for it, which was far more than I anticipated to begin with. My final receipt stated I would receive a return on the hold placed on my account but instead more money was withdrawn from my account. If you choose to go on a cruise, take my advice, don’t choose carnival. Read Less
Sail Date January 2020
Waaaaay too many people!!! This ship is very large and designed to have a huge guest list. The only problem is that unless you can wake up at 6am to put a towel on a sun chair you won't get one. There is limited space to sit in the ... Read More
Waaaaay too many people!!! This ship is very large and designed to have a huge guest list. The only problem is that unless you can wake up at 6am to put a towel on a sun chair you won't get one. There is limited space to sit in the sun. Next if you have allergies you can tell the workers but the kitchen staff are not aware enough that they need to change utinciles and clean the cooking area to not give someone an allergic reaction. So if you are allergic to certain foods you are better off going to the buffet. Our ship did not stop at the best port "Grand Turk".......... The only reason I went with this ship and cruise line. The only things that were scheduled to replace the best port was a game of sorry and bean toss. Not like 3000 passengers can participate with two pointless games. All in all for a first time cruiser I can guarantee it will be my last cruise. This cruise ship and cruise line when called would not refund or give any credit. When asked to talk to a manager staff stated there was no managers to talk to. What a joke. For being the largest cruise line they really need step it up. This trip was a wast of time. I suggest never to schedule a cruise with carnival magic you will be greatly disappointed... Read Less
Sail Date January 2020
Just back from our Christmas cruise to the southern Caribbean. First time on the Magic and it was very enjoyable. Had a balcony cabin on deck 11 - our cabin steward serviced our room once per day - which was as we requested. Embarkation ... Read More
Just back from our Christmas cruise to the southern Caribbean. First time on the Magic and it was very enjoyable. Had a balcony cabin on deck 11 - our cabin steward serviced our room once per day - which was as we requested. Embarkation was perfect we arrived at the terminal at our stated appointment time and pretty much walked onto the ship. Rooms were available at 1:30pm and our luggage was waiting for us at the door. We ate in the main dining room (late sitting) with the exception of Christmas Eve when we dined in the Steakhouse (which we thoroughly recommend). We are not big fans of buffet dining so apart from custom made omelets in the morning we never ate in the buffet area on deck 10. But I gather from the crowds and long lines it must have been rather good!!We do recommend the Deli Sand Bar and also the Pizzeria Entertain was pretty good and the Cruise Director Simon seemed to be everywhere and he and his staff certainly did everything they could to ensure we all had fun. We thoroughly enjoyed the violinists "Electric Wave" in fact they appealed more than the piano player. We had 4 ports of call, Turks and Caicos, La Romana, Curacao and Aruba - they were great we took a short walk ashore in T&C and then returned to the ship. Visited Altos De Chavon, La Villa De Los Artistas in La Romana, a replication of a 16th century Mediterranean village which took 10 years to construct and was rather impressive - we found a wonderful little restaurant and enjoyed walking through the museum and shops. Curacao was the port we stopped in on Christmas Day, not a great deal was open but certainly presented an opportunity to walk around and view the pastel colored houses and businesses. Again we found a nice waterside bar in which to pass the time. Aruba was delightful with something for everyone. The 2 days at sea cruising back to Fort Lauderdale were nice - accept we did get a bit of rain on one of those days - but didn't ruin the whole day so no complaints and you certainly can't control mother nature. Debarkation in Fort Lauderdale was the best we have ever experienced (and we have cruised a lot) we were off the ship and in the parking deck by 7am. All in all it was another awesome vacation on Carnival. The staff were amazing and the service was wonderful. No complaints from us and we look forward to our European cruise later this year. Read Less
Sail Date December 2019
I like to start my review clarifying that I had a great cruise experience like always carnival is my favorite cruise company the crew members on this ship we’re amazing the entertainment was excellent Simon London and all his staff team ... Read More
I like to start my review clarifying that I had a great cruise experience like always carnival is my favorite cruise company the crew members on this ship we’re amazing the entertainment was excellent Simon London and all his staff team did the best my room and all the ship was incredible clean at all the times but the ship was in very poor condition the last night in my room a water leak on the roof wake me up the paint on most parts of the ship needs to be repainted in general the ship needs lots of updates once again this review is to make clear that I love cruising with carnival is just that I was disappointed by the way the company is keeping this enormous 3000 people cruise ship I hope the company do something about this condition matter and find a solution very soon thanks Read Less
Sail Date December 2019
We are regular cruisers, and have sailed on Carnival, Norwegian, Celebrity and RCL. We generally like Carnival, as it has the most in terms of activities and is usually a good price point for the quality- this trip however was VERY ... Read More
We are regular cruisers, and have sailed on Carnival, Norwegian, Celebrity and RCL. We generally like Carnival, as it has the most in terms of activities and is usually a good price point for the quality- this trip however was VERY different. The staff are trying very hard, but there seems to be changes ( decrease) in quality even since our last sailing last December. It is most noticeable in the buffet. Con's The food really is much lower quality. Everything was cheaply made with lots of filler and dough, and corn starch. The Turkey at the carving station was inedible, we couldn't cut it, and then couldn't chew it. The gravy wasn't gravy, it was corn starch and water. They no longer have butter at the buffet it is wiped oil spread, which is tasteless. We are not picky eaters at all, so this was surprising. The line ups EVERYWHERE on the ship were horrendous. We sailed on the sister ship, the Breeze, in 2015 and it was awesome, so we expected the same but were sadly disappointed. The Mongolian wok on the Lido deck was so poorly laid out. You wait in line while the chef cooks in front of you, but it takes 4-5 mins per customer. We waited 45 mins twice and only moved a few spots forward so we gave up. My mother in law waited two hours and got her dish which she said was tasteless. Nothing made sense in the line ups either, the condiments were before the mains...so all the oatmeal toppings were before the pot of oatmeal. The sauces were before the carving stations, and the pseudo butter was before everything. It makes no sense what so ever. The spa staff literally harass you to try to sell you massages or services- These staff really need to understand "No Thank You" means No. I know they are only trying to make money but I started avoiding them every time I saw them. they were relentless. The music around the Pool was blaring loud, and we normally really like all the fun and games around the pool, but we couldn't stay there this time, it was just too loud. The DJ really turned up the volume too much. And one day and a half our daughters room was not made up and not attendant to be found. We went looking for him, but couldn't locate him, so a day and half later when we saw him was asked specifically for the room to be made up, at least with dry towels. That was a first for us to have to do that. I asked him if it was because we prepaid our gratuities which he just smiled and said No, but I didn't believe him. The pools are filled with children and the hot tubs had 25-30 kids. There was no sitting in them safely or comfortably. I do challenge the parents on this one- please young kids in the hot tubs in not a good idea. There were children running everywhere- I don't mind children playing , but they were running the halls and the buffet and the pools. It made it very unpleasant. We went to the Serenity deck but it was closed so we had very few options. They need to move the Punch liner Comedy club to the main theater. Not everyone fits in the Comedy club- and it is standing room only , which is not ideal. Even arriving 45 mins before the show you don't get a seat. The Pro's- Embarkation and Debarkation were a breeze!! very very smooth and easy. We found the rooms to be much bigger than other Carnival Ships. The entertainment ( DJ aside) was excellent. the shows were great, and there was a lot to do in the evenings. The Dive In Theater was excellent with great movies. The Orchestra of violins were excellent and the Love and Marriage show was funny as usual. The common areas were very clean and although the ship is showing it's age, the staff do a great job of keeping it clean. The Cruise director Simon, was high energy and did a great job. Sail Away party was wonderful and very high energy. The food in the dining room was pretty good, much better than the buffet; however, the staff seem very stressed. they made many mistakes, but it looked like they were trying their best. I think they might have too many tables perhaps? Maybe if they removed the showtime song in the dining room at night the wait staff could focus on doing their job of serving. Usually we are addressed by name by the room attendants or the wait staff. There was only one waiter that did this ( Ryan) in the Northern Lights. He was exceptional. Otherwise the staff just seemed way to busy to notice or care. At one point the hostess wanted me to download the Carnival Hub app in order to proceed into the dining room. I explained that my phone is one Airplane Mode, I don't have an international plan, or WiFI and so I didn't do that, she seemed very frustrated that we hadn't made reservations for dinner at the anytime dining, I said we don't mind waiting but I didn't want to download the app. that was not the answer she wanted to hear. Overall we had fun but definitely noticed the cost saving cuts in the buffet and the room services. We probably won't sail Carnival again anytime soon, as I would rather pay a little more and get better quality. . Read Less
Sail Date December 2019
We sailed on the six-night itinerary to Amber Cove, Grand Turk, and Nassau on December 15 as an early Christmas present to ourselves (side note: at $680 for a suite, it was a steal). The Magic is a lovely ship—this was our second time ... Read More
We sailed on the six-night itinerary to Amber Cove, Grand Turk, and Nassau on December 15 as an early Christmas present to ourselves (side note: at $680 for a suite, it was a steal). The Magic is a lovely ship—this was our second time cruising on this ship, and I wouldn't hesitate to book a third. I've noticed that other reviews include a lot people complaining that it's run down, but I didn't notice anything looking shabby. To the contrary, staff are constantly cleaning, polishing, painting—doing everything they can to keep the effects of a lifetime at sea at bay. It was our first time staying in a suite, and I have to say, it was absolutely, 100% worth the money. The bathroom is a REAL bathroom, complete with jetted tub and double sinks. There was also a dressing room area with a door between the cabin and the bathroom, affording a bit of extra privacy when getting ready. There was storage for days, and I swear, we even had extra glassware. Our steward, Julio, went above and beyond. We had some pretty nasty weather one night, causing the ship to rock and roll (enough that our bathroom door was slamming and glassware was clinking), and my daughter got really seasick. We made good use of the trash can that night. Anyway, I did my best to clean it up, but you know. Puking kid + small room = Big Mess. I called him to let him know, and he had the place spotless by the time we got back from breakfast. And he left her a bag of cookies with a sweet note. Being a suite guest also made embarkation a breeze—we were pretty much ushered through an empty terminal while the less lucky masses waited in long lines. Debarkation was much the same. In short: if you can swing a suite, do it. You won't regret it. Food ranged from just fine to really good. I am not a buffet person—in fact I hate them with every fiber of my being, especially in the morning, when I have not had coffee and am forced to deal with hordes of people—but they were fine. There did seem to be less of a selection than there used to be, but what there was was enjoyable. I highly recommend the omelet station in the morning. Also, head to the back of the buffet rather than hovering at the front—there's generally more seating back there. The Northern Lights dining room was uniformly delicious. I don't know what people are complaining about—there was filet mignon, prime rib, lobster, and plenty of other fancy dishes, but you could also get more "ordinary" food like fried chicken and salmon. We had Your Time dining, which worked really well—I hate being locked in to a specific time. When we wanted to eat, we reserved a table in the app, and it was generally ready by the time we got there. The servers treated my daughter like a queen—one even cut up her prime rib for her (she's almost 11). It was pretty hilarious. We also did the Chef's Table, which was an amazing experience. There were seven main courses (as well as a few appetizer courses), and each one was artfully presented and exquisitely prepared. The sous chef played host and told us a lot about how their operations work, in addition to describing the food. Side note: it's in the main galley, so there's some pretty good people watching. Activities: we didn't really use the pools. They're too dang crowded, but nice, if hanging out in a sea of people is your thing. The water park area is pretty fun, and the shows were decent. We're pretty low key in general, so we didn't do a whole lot of "participating," if you know what I mean. The Cloud 9 spa thallasotherapy area (I just murdered the spelling) was amazing. Quiet, relaxing, and totally zen-like. I only made it up there once (kids. sigh.), but thoroughly enjoyed the two hours I got to myself. The ports were nice. We just hung out at the pool at Amber Cove, and if you ignored all the drunk people, all was well. The waterslides are also pretty amazing. In Nassau we did the Dolphin Experience at Blue Lagoon, which I highly recommend. It was great fun, and is certified by the humane society (pretty rare for an attraction like this). The dolphins seemed truly happy and the trainers seemed to love their jobs. Plus, the island is ridiculously beautiful. And in Grand Turk, we sat on the beach. It was 80 degrees and sunny in December, the water was that beautiful turquoise color, and you could even snorkel. What else do you need? All in all, it was a highly enjoyable vacation and I wouldn't hesitate to recommend the Magic to anyone. Read Less
Sail Date December 2019
First off I mean absolutely no disrespect to the service staff, our room steward and wait staff were fantastic. However, I’m thoroughly disappointed!!! The ship was in an overall state of rundown disrepair. Generators failed mid ship ... Read More
First off I mean absolutely no disrespect to the service staff, our room steward and wait staff were fantastic. However, I’m thoroughly disappointed!!! The ship was in an overall state of rundown disrepair. Generators failed mid ship causing power outages and mild hysteria. 2 days in to our trip we noticed my fiancé was covered in bites after sleeping in our balcony room. The steward immediately changed all the linens. By the end of the week I was completely covered in bites as well. The staff midweek had a “insect audit” done which apparently wasn’t very thorough. On a separate note more then one occasion our food was sent back undercooked or overcooked, in some cases the wait staff noticed it and didn’t even bring the food out we ordered because they knew it was wrong. As for the “premium” WiFi services and “HUB” app, worthless do t waste $25 a day on this. I couldn’t even pay a credit Card bill from my phone, the app was continuously down, during power outages on the ship the paid WiFi service didn’t work at all, I’ve been on numerous carnival cruises and after this one I’m left feeling extremely dissatisfied with the cost and outcome. And by all means if u opt to purchase sea food the earlier in the trip the better. 6 days in we attempted to order lobster and crab legs and upon confronting the staff about the smell and appearance of the seafood we were told it was a week old and dead but it’s ok it was in ice all week Read Less
Sail Date December 2019
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 4.0 3.9
Enrichment 1.0 3.5
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

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