Sail Date: June 2018
This was our 15th carnival cruise and the second ship of this class. We have sailed on the Dream 5 times. This is a nicely laid out ship. Not alot of choices of specialty restaurants. The only specialties are the steakhouse which we ate ... Read More
This was our 15th carnival cruise and the second ship of this class. We have sailed on the Dream 5 times. This is a nicely laid out ship. Not alot of choices of specialty restaurants. The only specialties are the steakhouse which we ate at 3 times. We paid for one and the Casino covered our dinner twice. We ate lunch at cucina Del Capitano. I really like it but my wife not so much. The only problem there was you could not sit in the restaurant to eat it was like a refrigerator inside the restaurant. For the size of the ship breakfast was a problem. There were always lines. A minimum of 20 minutes in line each morning. Going to the MDR was much better. Overall the food quality was good. The desert cakes were amazing. Overall the crew was great as always. They work hard for everyone onboard. On and off the ship in Port Canaveral is always a breeze. We spend time in the casino.I wish they would change the policy for some of the money raffles. If you have only 100 points you get the opportunity to win just like someone who may have 10000 points. A lot of times they will call a random name and they are not there because it seem they may have spent an hour in the casino and never came back. The policy should be changed that requires a minimum of 1000 points for your name to even to come up on the drawing. We on,y took one excursion in Amber Cove: We went to a couple of museums, had lunch and went to a Fort. It was interesting but would not do it again. Read Less
Sail Date: June 2018
This cruise was chosen because we had never been to Grand Turk or Amber Cove. Also because we were celebrating our 50th anniversary. However, evidently they no longer care to make these occasions very special. This was not like the ... Read More
This cruise was chosen because we had never been to Grand Turk or Amber Cove. Also because we were celebrating our 50th anniversary. However, evidently they no longer care to make these occasions very special. This was not like the experience that our parents had when they were having their special anniversary celebrations. We have never felt more alone, ironically on a big ship full of people. We were seated at a table for 2, far from a window, rather than a larger table which we had requested. We tried unsuccessfully to be moved. We had to sit and observe other huge family groups having fun while we were stuck waiting for them to be served. It was boring and sad, as our family was unable to join us since we do not live in or near Florida. We mostly ate in the Lido restaurant at breakfast and sea day lunch. It was utter chaos, noisy and difficult to find a table. Lines for food were ridiculously long. The scrambled eggs were not real. After supper, there were no snacks available except for those who chose to wait in a long line for pizza. Instead, guests have to go to the candy shop to buy things like m & m s. There was a very surly bar waiter in the adults only serenity deck who did not want to serve nonalcoholic beverages (I was on antibiotics). He frightened us with his aggressive response to our simple inquiry, so we left the area. We saw him later in the dining room. The entertainment has deteriorated so much through the years. Now there is no broadway style show or musical, no burlesque, no ballroom dancing, no shuffleboard. So if you like comediens, take a Carnival cruise. Or if you like to watch children's puppets. Bingo was ok. And there was an excellent singing duo Magic and Magic but the bar area dance floor was tiny. There was also a good violin trio by another bar. People hogged the pool area loungers, so we could never get a chance to use one. The casino was completely smoky and no one was winning anything. We had pre-booked 2 excusions, and one was cancelled. They waited until we were on board to do this and then said it had been discontinued for a couple of months. Lines were long for excursions. And on the first 2 days, the lines for Guest Relations were horrendous. Those with internet connection problems had to wait in this line instead of having a dedicated internet area. We would have enjoyed ourselves more if we had stayed home. And none of our previous cruises ever made us feel so disappointed. Read Less
Sail Date: June 2018
We had a bad odor in our room. Carnival did nothing to correct the issue. 2 family members got sick. Customer service was uncaring and nonexistent. Terrible. Many other passengers were complaining about the ship. It is older and ... Read More
We had a bad odor in our room. Carnival did nothing to correct the issue. 2 family members got sick. Customer service was uncaring and nonexistent. Terrible. Many other passengers were complaining about the ship. It is older and has rust in most places. The food was terrible. We got the kids hamburgers and the buns on both were hard and stale. The kids asked to get something else. Not a lot in the was of selection either. The room service was terrible. we did not have an cabin steward for 2 days. The guy who was supposed to be filling in never brought us any towels etc. The entertainment was cancelled due to the stage and lighting not working. They were supposed to have a magic show but it did not work. So they substituted singers to throw together a signing show that was awful. If you want to waist your money go ahead but this is not a ship carnival should have on the seas.. Terrible. Read Less
2 Helpful Votes
Sail Date: May 2018
We had a really great time on our recent cruise. I'm sure I'll miss a lot of things, but in my review I hope to highlight the main highlights and the few lowlights. The highlights: 1. Our room. We were in 12011, a spa-level balcony ... Read More
We had a really great time on our recent cruise. I'm sure I'll miss a lot of things, but in my review I hope to highlight the main highlights and the few lowlights. The highlights: 1. Our room. We were in 12011, a spa-level balcony room. The room was nice and clean (many thanks to our most excellent room steward Kristian). We enjoyed being surrounded by the quiet spa activities. Absolutely no unwelcome noises. It was also really nice to be able to use the sauna, hot tub, gym, and large showers right around the corner. The latter help to make the evening dinner prep most efficient with easy access to another shower. 2. Cruise director. Jonathan "Cookie" Adams was an amazing host. Funny, warm, well-spoken, and, in the couple of instances where we interacted with him in a more private setting, he came across as a top-notch human being. He is the total package. I wouldn't be surprised to see him in Hollywood some day soon. If you're choosing between two cruises and one of them has Cookie as the CD, go with Cookie! The other member of the Fun Squad (i.e., entertainment staff) were really good too. 3. Southern Lights Dining room. We really enjoyed our regular 8:15PM dinner. Our waiters I Made, Jenkins, and I Putu were amazing... Hard-working, courteous and prompt. The maître d, "007" (the guy legit called himself "007"), couldn't have done a better job. 4. Tacos and Burgers. The tacos and burgers on the Lido deck in the afternoon were really good. I wish they alter the hours of the tacos a little so that we would have had more chances to get them on days when we were at port. 5. Alchemy Bar & Cheers Package. The rate for the Cheers package was $52 per person per day. It included up to 15 alcoholic beverages and unlimited non-alcoholic beverages (sodas, coffee, water, etc). The Alchemy Bar served up amazing cocktails @ $11 each. So if you think you can take down 5 per day, then the Cheers package is a good idea. Shout out to the Alchemy Bar staff (Nathan, Raunak, Natalya & Ivan) - awesome job and hope to see you guys again. 6. Overall cleanliness and appeal of the ship. Imagine 4,000+ people having a week-long party at your house. Man, if that happened at my house, then I'd just take a bulldozer to it because it would be ruined forever. Well, Magic... Not like that at all. The crew work like ninjas all the time to keep it nice and clean so that the party can go on without a hitch. 7. Room service. Being able to request fresh coffee and a little food to be delivered (at no additional cost) every morning was clutch. The lowlights: 1. Cucina del Capitano. We paid extra to eat at the Italian restaurant on our last night. Mistake. The entire restaurant had an awful vibration, presumably due to its location on the ship, and the food was not as good as the Southern Lights dining room. 2. Waterfalls of Damajagua in the Dominican Republic. We think they waaaaay overbooked that excursion because we spent about a quarter or our time in line at the top of the hill waiting in line to get into the water. This excursion would have been great if we got what we paid for. 3. Dearth of pools and hot tubs. We felt like there should be another pool on the ship. All of the pools were always full of kids. It would have been nice to have another one for adults in the serenity area. Friends of ours had a room on the sixth floor (#6338) and didn't like that the hot tub on the fifth floor right under their balcony was usually full of noisy people. Read Less
2 Helpful Votes
Sail Date: May 2018
We went to our local port only 40 minutes away, Port Canaveral, to take our first cruise, 7 days without the children at the end of May 2018 on Carnival Magic. Once on the ship, embarkation went smoothly and we were soon in our room on the ... Read More
We went to our local port only 40 minutes away, Port Canaveral, to take our first cruise, 7 days without the children at the end of May 2018 on Carnival Magic. Once on the ship, embarkation went smoothly and we were soon in our room on the 6th floor near front of ship. The first day was very busy with lots of things to do and the food was very delicious! Our stateroom had a minor balcony door noise the first night but our steward, Arthur, was told and he had it fixed before we got done with breakfast that day. Our room was very quiet after that, no noise from the activities above and below us. It is hard to believe you can stay so BUSY and have such a RELAXING time. The events to go to can keep you so busy you may wonder when you will fit in the meals. Dining was a blast when the wait staff had "showtime". All the waiters and waitresses danced if they could. Entertainment with Cookie was always something to look forward to and not to be missed. Cookie was the Cruise Director and he made everyone laugh. I can't remember when I laughed sooooo hard as I did while watching him. His humor was clean and not offensive which made it a blessing to top it all off. Definitely thinking of going back on Carnival again in the near future. Read Less
4 Helpful Votes
Sail Date: May 2018
This was our fourth cruise with Carnival and I believe familiarity with the line helps to set your expectations. My husband and I booked 3 cabins for a total of 7 additional family members traveling with us. We are in our 40s, 4 members ... Read More
This was our fourth cruise with Carnival and I believe familiarity with the line helps to set your expectations. My husband and I booked 3 cabins for a total of 7 additional family members traveling with us. We are in our 40s, 4 members of our party were in their mid to early 20s, and we had a 4 year old and 2 toddlers under 2. We tend to opt for Carnival when traveling with our adult children because we feel the more party like informal atmosphere on Carnival's ships meets the needs and provides enough stimulation for the young adults, in our group. Our 4 year old grandson loves Camp Ocean. This cruise was no exception. We tend to and did have a fair to neutral perspective on the cruise, the young adults were crazy about it, and so were the little ones. I'll start with the positives - Embarkation was amazingly painless. This has been the case for both cruises I have taken out of Port Canaveral and this is definitely my port of choice. I like Carnival's new system of having your sign and sail card in your cabin in a sealed envelope. It really expedited the process of getting onboard and if you checked in online it was a breeze. The Crew - Virtually everyone went out of their way to ensure we had a spectacular time. I found the crew on the Magic with the exception of our initial dining room attendant and a customer service associate, to be phenomenally warm and friendly. I can say this was a pleasant surprise and I cannot stress enough how much this contributed to the overall experience. Our cabin attendant and virtually every single Carnival person we encountered had a ready smile and upbeat greeting. The servers on the Lido deck whether it was breakfast in the morning, Guys burgers, pizza, or the Blue Iguana Cantina bar were so friendly and helpful. I am not kidding people would stop what they were doing to greet you as you passed and many of them took the time to regularly dote on the little ones in our party. Lunch - My experience is that lunch is likely the best meal you will experience on a Carnival ship, with the exception of a premium experience at the Steakhouse or the Chef's table. It's hard to argue that they do a good job here. We enjoyed our usual favorites, the Mongolian Wok, Guy's Burgers, Blue Iguana, etc, but our new favorite might be Tandoor. The kabobs were amazing and I was able to experiment with a cuisine I do not eat often. We were looking forward to Guys BBQ and it was fine, but don't expect that it will be to the world of BBQ what Guys burgers is to the world of burgers and fries! Camp Ocean - I cannot imagine a better at sea program for toddlers and pre-schoolers. There was no guilt dropping our 4 year old off because as with past cruises, he loved it and if we didn't commit to taking him to the waterslides, he was asking when he could go to camp. Carnival does a great job hiring folks who love children to work in their kids clubs and it shows. I do have one cautionary note for folks traveling with kids under 2. Carnival implies that babysitting services are available for kids under 2 while you are in port. This is misleading. They are available in limited cases for a small portion of the time while you are in port, meaning those with kids under 2 may not be able to participate in some shore excursions. Cabin - The cabin was great. Everything was clean and in good working order. I appreciate the amount of closet and storage space Carnival provides. I bring an embarrassing amount of luggage, and the space always works well. We store our empty suitcases under the bed. We noted in other reviews there were complaints about an unpleasant odor that would waft into the cabins periodically. We brought several deodorizing air fresheners and likely as a consequence didn't experience this. Our cabin attendant was fantastic. We enjoyed the balcony; the chairs could have been cleaned, but otherwise no complaints. Ports and Shore Excursions - This one is a bit of a mixed bag so maybe this is where I will begin to transition to the less than stellar aspects of the experience. Costa Maya - Visited the Lost Mayan Kingdom with the 4 year old. We did not have high expectations for this port and debated just staying on ship. Contrary to my expectations this was a fantastic excursion. Beautiful environment which was not crowded at all. It was like a few different types of water parks set in the midst of a jungle. Perfect for thrill seekers with an entirely separate yet comprehensive area for pre-schoolers/toddlers, and even chill relaxing areas for adults. I would do this again. Mahogany Bay - We did the beach day and fell in love with Roatan. The sky chairs were serene and relaxing. It is important to arrive early to get a clamshell with a clear view of the ocean. We did and it was a relaxing, perfect beach day. It certainly helps to have Fat Tuesdays at your beck and call. I did not participate in any spa services on ship and instead opted for a deep tissue massage in Roatan/Mahogany Bay. It was more relaxing Swedish like than deep tissue, but still enjoyable. Belize - The bad - Carnival printed the incorrect time on our excursion ticket so we missed out on snorkeling at the barrier reef. They of course refunded us and everyone else in this situation but it was a bust because we had researched the excursion we wanted to take for this purpose for months so we weren't open to a replacement option. We stayed on ship since we no longer had an excursion and because from the sounds of what we heard from others attempting to go onshore it the tendering process to get to Belize was a disorganized mess. Cozumel - Always one of our favorite ports that we were really looking forward to particularly as we had booked the Amazing Secret River tour. The tour was canceled because of bad weather, through no fault of Carnival's obviously but it was disappointing to miss a total of two of the 4 excursions we had planned. Entertainment - Comedians were fair to good between the two shows we attended. As far as other activities, the energy and creativity of the staff did not seem to be on par with our past experiences. We had a few rainy days that were in the forecast yet there did not seem to be solid contingency plans for activities that were previously planned for the deck. With a group as large as mine however you make your own fun. In fairness, I should also add while we didn't use the hot tubs there appeared to be an ample number, the kids waterworks area is outstanding and the sports deck is also a ton of fun. Dining Room - The main dining room... what can I say. This was not a highlight on this cruise. Our initial experience with our head waiter was awful and combative. I was over this by day 4 and addressed my concerns with our maitre'd. We had 9 in our party and my best friend joined us on this cruise so we were a party of 12. They could not reseat us in a different section but they assured us they would resolve our concerns and I must say, they did. A 23 year veteran waiter was assigned to our table and we experienced the best service imaginable following that. I share this to say, if you have a problem, speak up. We're not complainers, but sometimes it's necessary to have some intervention. One bad apple should not ruin or even put a blot on your vacation. We routinely have breakfast in the MDR, the buffet breakfast with the long lines simply does not work for me. Service was hit or miss for breakfast. Much worse on the 2 days with the SeaDay brunch, likely because of the additional crowd. On the days it was good however it was quite good. We have breakfast in the buffet area one morning and found the caravan of Carnival employees playing music and dancing throughout to be charming. Their spirit and cheer came amazingly close to making the long wait at the omelette station worth it. All in all, this was a good value and primarily due to the experience we had with the staff we would sail on the Magic again. Read Less
1 Helpful Vote
Sail Date: May 2018
We took our first cruise last year for our 30th Wedding Anniversary and had a good time (Dominican Republic, St. Thomas, VI, San Juan, Puerto Rico and Grand Turk) so we decided to do it again this year! What a BLAST! We really explored ... Read More
We took our first cruise last year for our 30th Wedding Anniversary and had a good time (Dominican Republic, St. Thomas, VI, San Juan, Puerto Rico and Grand Turk) so we decided to do it again this year! What a BLAST! We really explored the ship this time and took advantage of going to the Comedy Club, singing karaoke, couples therapy, Clue (the mystery who did it) and going to the Lip Sync contest. There were other things as well. The staff was great, the food was delicious and the Ports of Call were unbelievable (Costa Maya, Mahagony Bay, Belize and Cozumel). It rained all day in Cozumel BUT we still had a great time at the Port. We're not big on dressing up while on vacation but maybe next year we'll add that to our plans and join the rest of the crowd for elegant night. I'm already planning next year's trip Perhaps Aruba! Read Less
2 Helpful Votes
Sail Date: May 2018
Between my husband and I we have 11 cruises under our belts. We were so excited to set sail on the Magic, we booked our vacation 5 months in advance and counted down the days for months. This would be our first cruise with our kids. ... Read More
Between my husband and I we have 11 cruises under our belts. We were so excited to set sail on the Magic, we booked our vacation 5 months in advance and counted down the days for months. This would be our first cruise with our kids. But... We were highly disappointed! We had the worst Cruise Director EVER! He was loud, obnoxious, not professional and a little on the not kid friendly side. The entertainment was ridiculously horrible (very little options) unless you want to see the same comedy shows 5x. We have gone on other cruises where there are so many options you cant fit it all in! We were shocked at how small everything felt. The description talks about how big the ship is, but it does not feel it. And There was next to nothing to do past 10pm. (For parents whose kids begged to stay for the kids activities... that sucks! We just stayed on our room.) The buffet line says it closes at 10pm (which is early) but they would start breaking it down at 9pm. The pizza line was always 20 plus minutes and they got an attitude of you asked for more then 2 slices. I have never seen pool water so dirty on any cruise, you could not even see the dolphin at the bottom of the pool!!! Needless to say, we took a lot of naps! Way better off to go on an older Royal Caribbean ship again! On the plus side, I did get the BEST PICTURES! They were so good we bought the digital flash drive and got 50 prints! But, the back drops were so spread out, on 3 different floors and not ONE person was able to direct you in the direction they were. We had to hunt for them. And on.formal night, we had no idea the "formal back drops were on a different floor." So we have a ship with fire works as our back ground while wearing a suit and evening ball gowns. They definitely need signs! And the food we did eat was the Best of any cruise, it had great flavor! The service was not the greatest but the food was good. We did an excursion in Honduras called Little French Key, it's not through Carnival but it was The HIGHLIGHT of our trip. Our greatest memories were made there. Over all we were very disappointed! Read Less
4 Helpful Votes
Sail Date: May 2018
This was a second cruise for my family on Carnival and we won't be going on one again anytime soon or ever. They cared more about the money than service and quality. The dining room food was sub par while service lacked any effort. On ... Read More
This was a second cruise for my family on Carnival and we won't be going on one again anytime soon or ever. They cared more about the money than service and quality. The dining room food was sub par while service lacked any effort. On "formal" night you'd expect great food/service. Not here. prime rib was overcooked, barely warm (we were one of the first to be seated) and the lobster tail was cold. Sad. Overall the only food worth anything was Guy's burgers. Simple burgers and fries. All the rest was par to sub par. The service people were hit and miss when it came to friendliness and attentiveness. Felt forced. room was clean. we saw the steward only couple times. Oh also watch your sign and sail account! I bought a insulated water bottle carrier and later came to find out the salesman or carnival added a tip to the bill! A tip for buying something from them!!! what a crock! Also when we went to get a soda with the bubbles program (expensive) it felt as though we were looked down upon because we weren't purchasing overpriced alcohol. Getting off at ports were unorganized. Only one excursion was worth anything. The rest were overpriced and under delivered.The list goes on and on but needless to say you get the picture that the company was more about the money than quality and service. Buyer beware. Read Less
Sail Date: May 2018
I normally submit an overly detailed review, but since this was more of a get-a-way fun vacation adventure my mental noting wasn't taking a lot in. So this will be a fairly quick over-view. I sailed the Magic in Aug 2017 when I won ... Read More
I normally submit an overly detailed review, but since this was more of a get-a-way fun vacation adventure my mental noting wasn't taking a lot in. So this will be a fairly quick over-view. I sailed the Magic in Aug 2017 when I won the slot tournament and we acquired 3 of the 4 seats into the grand finale. (1st & 2nd placing at both events). In the end two of us ended up going on this finale trip. I'm not a HUGE gambler like some of the others onboard were, but I do like to play a little. Trying to find a machine in the casino was almost impossible unless you went at 4-6am.... which the casino did stay open just about all night and even while in port at Grand Turk. I'm guessing to suck up as much $$ as they could from the big gamblers to pay for all the tournament events. My friend traveling with me just turned PLATINUM on this trip. I already was. It also seemed as if most of the ship was also. LOL We did find some things different compared to our last sailing on the Magic back in AUG2017. 1- was the PRICE, We paid almost double what we paid in Aug for the same room right next to the one we had in Aug. 2- THE DINING SERVICE I am usually not very picky when it comes to the dining room. After all they are cooking it, serving it and cleaning up. We did find that the service was particularly S L O W on this sailing. I had later 8:15 Dining. I also should note that the dining room was not packed like usual and there were many tales either 1/2 empty or completely empty. Some nights we had to wait for an hour before our food was delivered. I'm grateful we chose late dining, because if early seating took as long I'm sure they were rushed out to get the next seating in. SOMETHING changed for sure and I hope Carnival Magic address' it. It was noted to the Matre D, whom I will absolutely give credit, stopped at our table EVERY NIGHT to say hello and we were on the 2nd floor in the back. FOOD was just fine. We did opt to eat at the buffet & El Capitano after 2 port days because we didn't feel like waiting 2 hours for the sit down service to come. EMABRKATION/ DEBARKATION was quick and easy. THE SPA was relaxing. I had a Spa balc. and took full advantage of the Thesalotheropy pool and saunas. We never had any issues finding a deck chair, I' guessing because 1/3 of the ship was crammed in the casino all day. ALCHEMY BAR was a lot of fun. Nathan & Natalina made it fun. The LANAI doors though were a nuisance at night. As everything would blow off the bar each time they opened. Thank you to the bar crew who would lock them after dinner. CASINO was just too packed because of the tournament and abundance of high rollers. I did notice that majority of the slot bets were increased from .25/.50/$1 up to $1/$5/$25 there was even a row far in the corner with $45 anti's multiply that times your x5 MAX bet!! and some were. Our room Steward was just OK this trip. no major complaints, no major appraisals. Overall we made the trip a fun one. Did not come home with full pockets from the casino, but still had some fun. CABIN 11244 SPA-BALCONY Should be in a quiet part of the ship, but the family across from us decided to use the hallway as their children's playground. It could use some detailed cleaning.... like the dust above the pictures, the extra socks we found in the back of the sofa under-drawer. details! We skipped all the shows this trip and only attended one of the PUNCHLINER nights. Nothing was getting my attention to go to this trip. sadly. Read Less
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.0
Family 4.5 4.0
Shore Excursion 4.0 3.9
Enrichment 1.0 3.4
Service 5.0 4.1
Value For Money 5.0 4.0
Rates 4.0 4.1

Find a Carnival Magic Cruise