1 Helpful Vote
Sail Date: July 2018
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were ... Read More
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were even able to talk about education. He also talked to the kids and encouraged them. Service was amazing especially in Northern Lights with Thadeo as our server. The entertainment was good, the shows were good. Our favorite was Lip Sync Battle. It was hilarious and family friendly. The ship was nice and clean. The workers were really nice and they made everything so fun. The cabin was nice and our steward was great. His name was Jorge and he was funny. The ports were amazing. We had 2 shore excursions and we enjoyed each and every one of them. We will definitely recommend this cruise to anyone. Read Less
3 Helpful Votes
Sail Date: July 2018
Great atmosphere and balance for the whole family! Boarding and disembarking went very smoothly. Carnival Magic was always kept clean at all times. Along with being efficient cleaners, the housekeepers were friendly and welcoming during ... Read More
Great atmosphere and balance for the whole family! Boarding and disembarking went very smoothly. Carnival Magic was always kept clean at all times. Along with being efficient cleaners, the housekeepers were friendly and welcoming during the entire stay. Great food was provided 24/7. The overall service was organized and very efficient. Each and every member of the crew was very kind and kept a smile on our faces. My husband and I traveled with our two children, which are 16 and 20 years old. They both loved the ship’s entertainment and activities. Every crew member was kind, helpful and always seem to have a smile on their face. Food was great and endless supply of ice cream/frozen yogurt was over the top. We look forward to cruising with Carnival again next summer. Just to reiterate, our vacation was AMAZING because of the fantastic crew....from the Captain to housekeeping and everyone in between!!! Read Less
1 Helpful Vote
Sail Date: July 2018
My sister in law did research and chose this cruise for its ports and its port of departure. Port Canaveral was within driving distance for many of us, although my party of 4 chose to fly from Lexington Kentucky to Orlando and my cousins ... Read More
My sister in law did research and chose this cruise for its ports and its port of departure. Port Canaveral was within driving distance for many of us, although my party of 4 chose to fly from Lexington Kentucky to Orlando and my cousins flew in from Portland Oregon. She made a wonderful choice. The Magic is big enough to keep all in our party, ranging in ages from 4 to 87, entertained, occupied and well fed. The cruise director, Cookie, kept us entertained and informed throughout the cruise. Kudos to the entertainment staff who ran the games, trivia contests, bingo and all the other stuff that kept us laughing and smiling throughout the cruise. The Playlist Productions, the shows in the main theater, were terrific, but I have to say that the most hysterically funny show was Love and Marriage, hosted by Cookie, our cruise director. It was unscripted, of course, and the answers that the couples gave as well as his reactions to their answers were terrific. There was even a proposal before the show itself started. It was hard to get into the comedy shows as the shows were in a very small theater, and unless you showed up at least 30 minutes early, there was no shot at getting a seat. They actually closed the doors the first night as they had met capacity. I was solo in an interior cabin on the Empress Deck. There was ample room so that it never felt cramped, and lots and lots of storage space in closets and desks for all my stuff. The AC worked great, and the refrigerator kept my bottled water, which I ordered prior to the cruise, nice and cold. I adjusted the shower the first night to my desired temperature and it stayed at that temperature each time I took a shower. The bathroom was spacious. I did not use the shampoo or shower gel, but the hand soap was great. Embarkation and disembarkation were very easy to do. We had a motorized scooter and a manual wheelchair so we were shown to the straighter lines. You presented your passport and boarding pass, and less than 30 minutes later, you were on board. They took your photo with iPads, and if the photo wasn't great, they retook it at a different station. For disembarkation, we had Zone 1 baggage claims, thanks to my Platinum sister and brother in law, and we didn't have to fill out Customs forms. We were off the ship fairly quickly and on our way to Hertz to pick up a rental van. Our longest wait was for an elevator to get off the dock and into the terminal. The best part of our cruise was our room steward, Philip. He was the best room steward ever. He made my 87 year old mother, who was in the cabin next door, feel like she was his only room by asking her what her plans were for the day and how her day was going. He always greeted us with a smile by name each time we saw him. He gave us the option of morning, evening, or both service and assured us that we could choose whatever option we wanted. Philip got his 20 year service pin on our cruise--he is an excellent ambassador for the Carnival brand. It was like Magic--no matter how short a time we were gone, when we returned, our rooms had been cleaned and refreshed. Any requests we had were fulfilled immediately without question. I booked excursions in 3 of the 4 ports through Carnival and they were well worth the price. In Amber Cove, I booked La Casa En La Playa, and it was fabulous. Even though we had double the people there due to the Horizon being in port, there were ample loungers, hammocks and equipment for all of us. The food was ample and terrific and our hostess, Galen aka Mama, was the best. She joined us on the drive back to the ship to give us information about her beautiful country. 10 out of 10 stars In St Thomas, I booked the Turtle Cove Sail and Snorkel with Open Bar. I had my doubts that this might be a booze cruise but my fears were unfounded. We had a bit of a long walk to the catamaran, Castaway Girl, from the port, but from our first step on the boat to our departure on the dock, it was great fun and suitable for all ages. It was a bit crowded, with fins, arms and legs in your face during the snorkeling, but the guide made sure that we were kept entertained and informed and above all, safe. Jolene, our captain, was the best. They gave us snack mix, rum punch and Coca Cola products on the way back to the port. 9 out of 10 stars with the deduction only for the crowding in the water In San Juan, I booked Puerto Rico's Favorites. It was a long tour with a 45 minute drive in an air conditioned van to El Yunque, the rain forest, with stops along the way for photo opportunities and a look around. We also stopped at the Broken Bridge, with a walk down to a river bed, where Angel, our guide, showed us how to make paint from the rocks inthe river. We culminated with a stop at San Cristobal fortress. Our guide, with some urging from some in our group, also shared with us his views on the political situation in Puerto Rico and recovery from the hurricanes. It was very informative and educational as well as fun. I would give it a 10 out of 10 stars. The food was a mixed bag. The food in the main dining room was terrific, and our waitstaff was tremendous, keeping us entertained as well as fed. I was underwhelmed by the choices on the buffet, and ended up eating at the Deli most days for lunch. To be fair, though, during most of the port days, I was off ship during lunch time so a sandwich was all I wanted when I returned. I tried Guy's Burger one day and felt it was good if a bit overrated. I didn't get the chance to try the BBQ or Tandoori. We ate in the main dining room for breakfast most days, and the food was great with a nice selection and great service. The buffet for breakfast was good if not spectacular, with lots of choices ranging from an omelet station to cereals to scrambled eggs and waffles and pancakes and pastries. The Sweet Spot was the best. Beautiful desserts that were as pretty as they were delicious. All in all, I wouldn't hesitate to book this same ship and itinerary again. It was a great cruise and was lots of fun. Read Less
8 Helpful Votes
Sail Date: July 2018
We choose this cruise because our first carnival freedom cruise was awesome...but this one was different. The paid WiFi did not work at all, the food was ok, but the sides were not hot at all! What happened to Mac n cheese, mashed ... Read More
We choose this cruise because our first carnival freedom cruise was awesome...but this one was different. The paid WiFi did not work at all, the food was ok, but the sides were not hot at all! What happened to Mac n cheese, mashed potatoes, broccoli, cauliflower, good yeast rolls, sweet potatoes, asparagus, and the list goes on!?! The meats were very good, just didn’t have good things to go with them..and a lot of people agree with me! And last the unwanted gratuity...like me and my wife being charged for 60 bucks worth of tips for a couples message!?! Really!? After paying 100 a piece!?! Whoe! Just whoe! I think we may try royal Carribean next time. Oh and another one! We were suppose to get a cruise credit for getting this cruise wayyyyy in advance, and when we asked for it at the desk, they said it was cancelled because we “upgraded” and spent more money.....how does that happen I’ll never know!?! Read Less
3 Helpful Votes
Sail Date: July 2018
We picked this cruise as we were interested in St Thomas, San Juan, and Gran Turk. All of these islands were wonderful. The ship was great, it didn't seem overly large, was easy to get around and figure out where to go. There were ... Read More
We picked this cruise as we were interested in St Thomas, San Juan, and Gran Turk. All of these islands were wonderful. The ship was great, it didn't seem overly large, was easy to get around and figure out where to go. There were plenty of activities throughout the day and evening with the ability to do as much or as little as you like. Most importantly, the ship was clean. Crew members could constantly be seen cleaning. There are only 2 rather small pools which were usually quite full but you could get in to cool off. Many hot tubs which we did not go in. The food was much better than expected which was a plus. Many choices to choose from in the dining room. We did the Your Time and never waited more than 5 minutes except on the first elegant night. Not sure exactly why, perhaps everyone who had been going to the buffet on other nights were all going to the dining room this night. They handed out beepers, which allowed you to wait where you wanted. They could not provide a time for how long the wait would be but it turned out to be about 40 minutes so it wasn't bad. The rooms were as expected. We had a window but no balcony. The nice thing was 2 sinks and showers (only 1 toilet) but that allowed showers twice as fast. Even with the 2 bathrooms, there was plenty of room. 4 large closets and room to store the suitcases under the bed. Plenty of chairs around the pool and the upper deck. The 2 days at sea we got chairs on deck 11. You could still hear everything going on at the pool but could also hold conversations. One of the island days we sat by the pool when we got back and the music was very loud. Plenty of shade too. We got up early to get chairs the 1st sea day around 8am and didn't need to. By 10 am there was still plenty of open chairs and still more that were stacked that they hadn't put out yet. Overall a great ship, great customer service and beautiful ports. Make sure to go to the Lip Sync battle - this was the best show. The comedians were also very good. Only downside was the wifi. We purchased plans and connectivity was very limited. The only time we could really get on was early morning, before 9am while most people were sleeping. The rest of the day it was rare to connect. Embarkation was quick and easy. Make sure you pick your arrival time. I don't think it took more than 15 minutes from the time we got in line til the time we were on the ship. Disembarkation took a bit longer but that was expected. We also did the Cheers program. You had a limit of 15 alcohol drinks a day. Most days we did not use them all. I think we broke even but may have saved some money had not purchased it. Especially on island days, just think about how much you really plan to drink. Read Less
6 Helpful Votes
Sail Date: July 2018
This was our first cruise, but we traveled with another couple that were seasoned cruise travelers so we didn't have to learn everything on the fly. This may be a bit long, but hopefully will help other cruise newbies. Embarkation Day- ... Read More
This was our first cruise, but we traveled with another couple that were seasoned cruise travelers so we didn't have to learn everything on the fly. This may be a bit long, but hopefully will help other cruise newbies. Embarkation Day- this was much smoother than I anticipated, but we had a priority boarding so we were able to board pretty quickly and easily. I should note that every Carnival person we encountered were cheerful and engaging. It was a bit confusing as the stateroom doors were closed when we boarded, but other guests on our floor told us to just push the doors open and we get to our rooms. Rooms- Our Stateroom with full balcony was awesome. The only downside was the lack of power outlets, but we knew that going in. It would have been nice to have power at the nightstands, though. The balcony gave a nice diversion from sitting in our room; I spent several breaks just sitting and reading and it was perfect for watching as we came into port. We will definitely get another balcony stateroom on future cruises. Our Room Steward (Jorge) was awesome and our room was always cleaned perfectly-- I tipped $20 early in the cruise as a nice gesture and Jorge never failed to greet me by name when we saw him in the hallway. Room service was always prompt and we could count on our morning coffee being delivered at our desired time. Ship- As this was our first cruise and we did a lot of pre-planning, you still can't imagine just how big the ship (it's not a boat) is. We used the first day (Embarkation Day) to try and familiarize ourselves with the layout and where the main points of interest were for us (Lido Deck, Buffet, Dining Room, etc.). It took a good day-and-a-half to get the lay of the ship and found a few areas where you had to go up a level or two then down in order to get past the mid-ship. But hey our in the middle of the ocean, what's the rush? Just take it as it comes and give yourself time to get to where you want to go. Entertainment- We did a few shows-- 80's music Show, Love & Marriage Show, Lip Sync Battle Final and really enjoyed them. It's cheesy cruise ship entertainment, but we laughed and sang-along. Was a bit surprised at the some of the average talent -- we only spent one evening at the Piano Bar because it just wasn't that good and some of the smaller singing venues were so-so. The electronic violins in the Atrium were very good. There was no shortage of events going on, but you do need to pick and choose what you want to see as some events happen at the same time. Don't take this as a negative review of the entertainment-- This wasn't our top priority when selecting a cruise. Cruise Director- If you think a Cruise Director is like Julie from The Love Boat you haven't sailed with Cookie, aka Cousin Cookie, what a crack up! Cookie had the most energy and enthusiasm of anyone I've ever seen in hospitality. He did a great job of keeping us informed of when and where events were happening, instructions for disembarkation at ports, and was a hilarious at the events he hosted. He always had a funny quip or comment that made you laugh and he's a super talented-- singing and dancing. Listen up when he starts talking-- he goes 100mph and if you do what he says it makes for a super smooth process getting on and off the ship. Food- The dining room food is pretty much what you'd expect for large catering style dining. I was good, not great. They did offer a few "low calorie" options for dessert, which was a surprise. Wait staff in the dining was very good and they are amazing at remembering everyone's name-- when you order they ask your name then they greet you by name when they bring your food, which was a nice touch. Guy's Burgers and BBQ was surprisingly so-so and the line for the burgers was always too long. Blue Iguana breakfast tacos were very good as an alternative to the buffet breakfast. The buffet was OK and had all the standard offerings and the lines moved along pretty quickly. I was able to find pretty good eating options at the various stations. My wife loved Pizzeria del Capitano, but they also had huge lines so it's best to take a whole pizza (4 slices) at one time. Let's talk unlimited soft-serve ice cream--- YUM, especially on those hot days sitting in the sun. We did the specialty Italian dining one night at Cucino del Capitano and it was not good. Very surprising since that was the Captain's dinner spot the night we at there. The water and tea both had distinct foul tastes and was undrinkable for the most part. While I thought my meal was pretty good, the other 3 in our party were not impressed and my wife felt like the spaghetti sauce was no better than store bought sauce. The waiters were not very friendly and they MADE my wife order a side when she didn't want one so we got something we didn't eat. Lastly, they dropped the Tiramisu from the menu so we ended up getting something forgettable. I would pass on this restaurant, especially at an additional dining cost. Shore Excursions- For our first cruise and not really knowing what's good we were very happy with our shore excursions. We did 3 beach excursions and each beach was vastly different from the other so it's not fair to compare them against each other. Serenity Beach (Dominican Republic) was an awesome day-- private beach, hammocks, swings, lounge beds, buffet and a mindful staff attending to our every needs was incredible. Beach was kind of rough (more "Shell-ey"), but the water was amazing. Megan's Bay Beach (Virgin Islands) was a great beach, but way too crowded-- learned after that there were 5-6 other ships in port and this is a very highly regarded beach so it was jam packed. Water was incredible and it was in a beautiful bay area. Views on the drive were amazing with great overlooks to the port. There is food there, but it's bar food. If this weren't so crowded it would have been great. I'm not sure we would do this excursion again and V.I. was definitely not our favorite stop. Vivo Beach (Puerto Rico) was AWESOME. Private beach club with great beach access and a pool. Food was OK-- local dishes, and there was a bar at the pool. With the pool and beach it was the best of both worlds. Let's talk Grand Turk-- we loved this stop for no other than Jack's Shack. We found this local bar on Facebook and have followed them for several months leading up to our cruise. It's about 1/2 mile down the beach from the port and Margaritaville away from all the hustle and bustle so you practically have your own private beach. Free beach lounges ($10 for umbrellas); great food-- we had the Jerk Chicken and Conch Fritters. The stars of the day, though, were Calypso and Topher. They are the owners dogs and they love to dig in the sand and swim with you. Look up Jack's Shack on Facebook and make this your "excursion" at Grand Turk, you won't be disappointed. Read Less
12 Helpful Votes
Sail Date: June 2018
We chose this cruise to spend time with our adults sons. Planned and booked it over a year in advance. My husband and I just sailed on the Pride in April and had a great time... we trusted Carnival... BIG mistake! First port my 24 year ... Read More
We chose this cruise to spend time with our adults sons. Planned and booked it over a year in advance. My husband and I just sailed on the Pride in April and had a great time... we trusted Carnival... BIG mistake! First port my 24 year received a compound fracture of his finger from his cabin door... it seems that and slip and falls are the biggest medical accident at on board. So for the rest of the cruise he can't go in the water or do any of the activities! But it gets worse! We come back on board in Roatan and my 21 year old heads to the hot tub... an hour lAter we receive and call in our cabin from the ship that my son has left the ship and we have 20 min to get him back on board before the ship leaves port. Needless to say I rush down to the gangway while my other son and Thor father search the ship for him. The crew shows me my son scamming on board the ship and 45 min later him scanning off. I am told I now have 15 to find him. I ask to have him paged, the crew refuses, I ask to see a video of him leaving the ship, they refuse. The officer assures me it's full proof... they don't make mistakes. I rush off the boat while the crew is refusing to help me even after I tell him my 21 year old is high functioning autistic and if he go todd the boat someone took him. A nice port worker for carnival takes me around in a golf cart around the port shopping area where at that point it is a ghost town. He then proceded to tell me if my son is out there then he is more then likely dead... at which point I loose it. We start searching in the bushes and brush for a dead body... we make it back to port as the ship is pulling in the gangway. I refuse to get off the gangway pleading for help. Pleading for someone to page him and crying hysterically all the while not ONE carnival employee helps, they stand around staring at me. The officer then tells me the ship is leaving in 5 min and I plead agian for help. I am told he's 21 and can do what he want but I need to make a choice to stay or get back on the boat. My husband is there and is crying saying he can't find him and the ship refuses to page him or help. I tell my husband to run to the room and get a bag and my passport that I can't leave him out in Roatan alone when the ship has told me he's probably dead or taken. I am told by the ship if I get off its my choice so I get off the boat and stand in the dock screaming for help... still the ship refuses to page him or pull the video of him getting off the boat. While my husband is running to the room he screams again to page our son! Finally he is paged and the gangway is pulled away from the dock with me left on it alone. My son is on the ship and hears his name. He NEVER left the boat! I am on the dock alone and my husband Sees our son walking back to his cabin with 2 guards screaming at him.... my husband screams for someone to call down to get me back on the ship! They call down to the gangway and I was able to get back on. Not one crew member said sorry for the error, sorry we put you through this, sorry but he's not dead or sorry our scanning system made a mistake! The boat almost left me because they told me he was off the ship!!! The guards are still screaming at my son saying he got off the boat and my son is now scared not knowing what is going on screaming he never left the boat! We all literally cried all night. 2 days later we are trying to find out what happened and how carnival could make such a huge Error and no one on the boat cares! We were a wreak the rest did the cruise, we were so upset and agitated and finnaly the head of guest servises and head of security finally met with us our last full day and said their scanner malfunctioned and they didn't want to page our son and disrupt 3000 passengers and if I stayed in Roatan it would have been my issue not there's even though they told me he was off the boat when he wasn't. Carnival tried to give us a steak dinner which we declined. This experience was so much worse then I could ever put into words! We called Carnival when we returned to NJ and they knew nothing about the incident even though they were supposed to be notified by the ship. Supposably they are looking into the incident. It ruined our week which should have been an amazing bonding time with my children... Read Less
Sail Date: June 2018
We wanted a family-friendly but not Disney cruise because of our 5 yr old and 10 yr old. This ship waa perfect! From waterworks to sports activities, Club Ocean and pg comic times, we were able to keep them happy with lots of options. ... Read More
We wanted a family-friendly but not Disney cruise because of our 5 yr old and 10 yr old. This ship waa perfect! From waterworks to sports activities, Club Ocean and pg comic times, we were able to keep them happy with lots of options. Plenty of adult things too- we enjoyed the shows, the music performers, the crazy #funsquad shenanigans with Cousin Cookie and his crew. Dinners in Northern Lights were delicious (we loved our waiters team of Anthony, Julio Cesar and Florin). My youngest was spoiled by sweet hostess Rashida both mornings for brunch Southen Lights and evenings in Northern. Never came across a crew member who did not have a smile or greeting for us. It was a wonderful first cruise for the boys and as a family. Last cruise for us was our honeymoon 13 years ago...we won't wait that long this time! Shore excursions: Costa Maya - Maya Adventure Park. Good but they need a map. Zip lining was very safe and cool. Enjoyed kids area and relaxation pools. Honduras- choose to do a beach day on site...lunch at Fat Tuesday with local food was awesome! Belize- best tour guide ever! Bernie gave us a awonderful tour of the Ainiyah and the temples/ruins. Food included with excursion was very good. Even my 5 yr old loved it. Cozumel- did the mini sub to see coral reef, Maya Cocoa Company and Tequila factory.....was a nice day. We ate local after the tour by the port at Pirates Cove. Delicious! Read Less
1 Helpful Vote
Sail Date: June 2018
Chose this cruise specifically for St. Thomas and very disappointed we didn't go to this port. Embarkation and disembarkation was very smooth and easy! The staff was some of the best I have seen, very happy and attentive. The cruise staff ... Read More
Chose this cruise specifically for St. Thomas and very disappointed we didn't go to this port. Embarkation and disembarkation was very smooth and easy! The staff was some of the best I have seen, very happy and attentive. The cruise staff and cruise itself was very nice! The ship is not as nice as the Breeze, but it's just fine. Spa cabin was quiet, deck 12 balcony with no overhang, but we never saw anyone above. Felt like we were trying to sleep on army cots. The CD was hilarious "Cookie". Great service by the staff and accommodating. Again, very disappointed missing St. Thomas, for our 30th anniversary and St. Thomas was the reason for booking this cruise. Not happy with Carnival as a whole. We are Platinum loyal cruisers, but events happened that revealed to us that Carnival doesn't value our loyalty. Will choose other cruise lines in the future. Read Less
2 Helpful Votes
Sail Date: June 2018
We chose this cruise for my son and niece's graduation. He wanted to see Grand Turk and she wanted to see St. Thomas. Three days before our cruise we got an email stating that the St. Thomas port was cancelled! And we would be getting ... Read More
We chose this cruise for my son and niece's graduation. He wanted to see Grand Turk and she wanted to see St. Thomas. Three days before our cruise we got an email stating that the St. Thomas port was cancelled! And we would be getting $50 ship credit. This was totally unacceptable for the price we paid for our cruise. And Carnival would get the money back any way since we needed to use that credit on the ship. Everything was so loud and chaotic and busy. Long lines for breakfast everyday on the Lido deck and long lines for breakfast even in the Southern Lights dining room. If you like to drink and party and be loud then this is the cruise for you. If you want relaxation you won't find it unless you pay ridiculous prices for the spa. The pools were small and crowded with people just standing in them with their drinks. At one point a child got yelled at because he was trying to have fun swimming. Imagine that, being able to swim in the pool! The entertainment in the theater was not quality and corny. And Cookie the cruise director was loud and annoying. The only good entertainment was the girl singing in the Frog Pub and the violinists were talented. However, the ports were enjoyable. Jesus, our cabin steward was fantastic and smiling everyday. Dinner was the highlight of everyday, due to our waiters, Jakapan and Arsana. They were incredible servers and we enjoyed getting to know them and talking with them every night. All of the workers are upbeat and hard working and friendly, even though Carnival works them to death! We will not be taking a Carnival Cruise again. Read Less
Carnival Magic Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.0
Family 4.5 4.0
Shore Excursion 4.0 3.9
Enrichment 1.0 3.4
Service 5.0 4.1
Value For Money 5.0 3.9
Rates 4.0 4.1

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