1,455 Carnival Magic Cruise Reviews

I was taking some time off of work , I like to take a cruise every now and again. But with what going on. Its crazy . This is a really fun ship for family but for going solo its not such a good idea they do not have a single ... Read More
I was taking some time off of work , I like to take a cruise every now and again. But with what going on. Its crazy . This is a really fun ship for family but for going solo its not such a good idea they do not have a single supplements for people who are going solo I loved Guy's Burger Bar and the people were very nice the buffet food was the same could have been more of a verity The shore excursions were very nice and had lots of fun on them . Service great. As a solo traveler, I look at Royal Caribbean , Norwegian and MSC and that was my very first one think of what you want to do and what you are willing to pay, have a budget. Excursions cost money dining on the ship cost money not ally is included in the fare, pictures cost. Next time around. I am going buy a package Read Less
Sail Date March 2020
As a group of 12 family and friends who have been talking about cruising together for years, we finally got to do it last week on the Carnival Magic. All I can say that as a veteran of 23 cruises on all lines, except Disney, this had to be ... Read More
As a group of 12 family and friends who have been talking about cruising together for years, we finally got to do it last week on the Carnival Magic. All I can say that as a veteran of 23 cruises on all lines, except Disney, this had to be the best of the best!! Simon London is the cruise director..fun, visible, friendly, crazy without being over the top, inclusive, talented..warm...he made the trip in my opinion. There were so many activities..all kinds of trivia that you never find on a ship, great music all over, contests, deck dancing , lessons, art shows and so much more. Every day there was a top movie showing under the stars. You could also access them on your stateroom tv. We chose the anytime dining so we ate each night in the Northern Lights dining room where we had no trouble getting accomodated. The Carnival app is a must to do all of your planning and to save time. Agus was our cabin steward for room 9394..one deck below the buffet which was so convenient. The guests on this cruise were so much fun but very well behaved..they were participants. We all agreed that the Motown night in the lobby was the most fun, singing dancing, men vs. women competitions....Simon dressed as Tina Turner. On 80's night he came out as Richard Simmons... Food was terrific..no complaints And finally, the singers and dancers and shows on this cruise were the best I have ever seen Looking to book again for next year. Give the Magic a try..you won't be disappointed. Read Less
Sail Date February 2020
I was part of a group of 18 family members who choose the Magic for both its departure / return dates as well as itinerary. Let's just say, the family made the cruise memorable not Carnival. Yes Carnival staff work hard to make your ... Read More
I was part of a group of 18 family members who choose the Magic for both its departure / return dates as well as itinerary. Let's just say, the family made the cruise memorable not Carnival. Yes Carnival staff work hard to make your cruise experience enjoyable.....and the Cabin Stewart was awesome. Conversely, there are many Carnival shortcomings. Being a group of 18 we have a difficult time coordinating two tables of 9 at main dining. The 'HUB App' lets you pick a maximum of 10..... We we told to just pick ten people on the app then tell the hostess the party number is actually 18...... dinner was a 2 hour event every evening. Too long for me. Carnival needs a better method of facilitating both My Time Dining and large group dining. The non-showtime entertainment was good. I found the volume of the music at most venues (except Main Lobby and Red Frog) was too loud. It's not a concert, it social. Pool Side live music was unbearably loud. I could not hear by kids two chairs down...... again, its a social, not a concert. The live music is meant to be 'background' and not in your face do to speak. As for the health concerns that kicked in for the last sea day, let's just say why didn't it start on Day 1 of the cruise...... and also fill all the health concern gaps, like the water station, the condiment tables, etc.... Yes Carnival staff we continually cleaning the common areas (stairs, elevators, etc...). Read Less
Sail Date February 2020
Husband , myself and another couple ( lifelong friends) flew to FLL 2 days prior to embarkation. We stayed in a Air B and B - two bedroom apartment about 10 minutes from the downtown Las Olas Blvd. area. In the past we have always stayed ... Read More
Husband , myself and another couple ( lifelong friends) flew to FLL 2 days prior to embarkation. We stayed in a Air B and B - two bedroom apartment about 10 minutes from the downtown Las Olas Blvd. area. In the past we have always stayed at FL Beach, so I was a bit skeptical about this. No need to worry- the place was wonderful! Clean and tidy in a quiet residential area . We were a ten minute walk from Southport Raw Bar and a 20 min walk to the heart of Los Olas Blvd and the Riverwalk. And the price was a FRACTION of the price of just one night lodging at FL beach! There also was an IHOP, a Walgreens, and a Starbucks a 5 min walk from the apartment. Uber to Los Olas Blvd ( when we didn’t feel like walking) was 4$ one way. Uber to the beach or the big Galleria Mall was about 10$ each way. Uber from FLL airport was 20$ for an XL. The morning of the cruise dawned bright and sunny! We walked to Starbucks for a light breakfast and then to Walgreens to get our 12 pack of Diet Coke and big bottle of sunscreen. We like to travel with carryons only so we just wait and buy anything over 3 fluid oz when we a get to our destination. Uber to the cruise port came right on time at 1130 . We had the best driver . He was from Venezuela and talked about coming to America 7 years ago and how horrible things in Venezuela were and are. He works 2 jobs here and stated - “ USA is 100% perfect compared to Venezuela. People here don’t understand how good they have it”. Amen! Even tho you Twitter too much and say controversial things sometimes- Thank you President Trump for keeping America great and away from socialism. Embarkation was very very smooth, we didn’t have a suite or Faster to the Fun, but it took maybe 15 min tops to get thru all the checkpoints. We did have to fill out a health questionnaire because of the Corona virus issues that were beginning to be an issue. We walked into the beautiful green atrium lobby and felt as if we were back home! Our most recent cruises were on RC and MSC and this was our 7th Carnival. We definitely feel like Carnival provides the best all around service and amenities and ports for the price. This was our first time sailing on the Dream class of ship, so we enjoyed exploring a bit before we went to lunch at Guys Pig and Anchor deck 5- very good BBQ! At 130 our cabins were ready. We had side by side balcony rooms on Deck 8 Mid- right by the Atrium glass elevators. We loved this location! It was so convenient to the Lido and the atrium activities. We used the stairs alot, but it was nice to have the xtra set of elevators right near our room as well! Activities: loved the Dive In movies, the nightly entertainment and the comedians! Simon London the cruise director is phenomenal- he was everywhere and interacted so well with all age groups. The piano bar entertainment was excellent. The violin trio in the atrium- excellent. The entertainment each night and day in the atrium was so well attended with each level ringed with people enjoying the music, dancing, trivia, etc going on below. We especially loved the huge cantilevered hot tubs on deck 5- there was always room in them. After muster drill we went watched sail away as we soaked and enjoyed the view- just fabulous. Food : The options on this ship were wonderful. Guys burgers, Blue Iguana taco place, Pizza, 24 hour soft serve, Deli, buffet, Italian restaurant above the buffet, the steakhouse, and of course the dining room! We tried all of the above! Main dining service was fine -we ate there every night but one, service was timely and we loved the choices. We ate lunch twice in Italian restaurant ( it’s free for lunch and a great respite from the buffet crowds) . Steakhouse once ( phenomenal), Sea day brunch twice( slow but excellent) Guys burgers ( many times) , Iguana once for breakfast ( so good) Pig and Anchor twice . Ran out of time and stretchy pants to eat at Deli! Lol. Oh we also ordered room service pizza for $5 which was delivered very fast from a super friendly employee at 1 am! Ports: Half Moon Cay: (Bahamas)the white powder beach! The crystal clear water! The island buffet! The little trails! We loved HMC. The only thing we didn’t like, and we will try to tweak this next time. Is how long it took to get back on a tender to the ship, to get off the island. I have never in any of my cruises waited in line as long as I did on half Moon Cay trying to get back to the ship. It was terrible. It was like being at an amusement park in endless lines to get on the brand new roller coaster that just opened. Zig zag lines back and forth for at least 45 minutes. It was about 2pm when we went to get in line and last tender was 3 pm. So maybe next time we will try to get one of the first tenders off the ship onto the island and leave earlier to get back on the ship… Grand Turk: ( Turks and Caicos) Gorgeous and easy and cheap! No excursion needed. We went away from the crowds to the right of the pier and got a clamshell and 4 loungers on the beach right by the Grand Turk sign!! It was the perfect place to spend the day. Snorkeling was fab and the shops and restrooms were right behind us! The beached whale bar had great drinks and snacks and lots of beautiful scenery. We loved this day! Amber Cove( Dominican Republic): We woke up in the morning just as we were sailing into Amber Cove- wow! This very moment was worth the entire price of the cruise. Amazing scenery right from our balcony. Our friends went to the dolphin excursion thru Carnival and loved it! We went into Amber Cove and “hiked” up to the SkyBar to see awesome views of the port and have a drink. Then we watched the zip liners, and walked down to the pool area. By this time it was about noon and the pool was packed with every chair taken. So we shopped and walked around port, read about the history, and my husband went back on the ship while I shopped some more- we also loved our day! We went for a swim in the ship pool back on board. Debarkation was very smooth. We did Self, and the whole process took about 45 min. We spent the day at FL beach on the main strip enjoying the sun and restaurants ( even with our luggage) until it was time to Uber to the airport. We thoroughly enjoyed our time on the Magic. Of course great weather really helps, but the entire ship experience for us was wonderful - especially when you consider the price point . The entire ship was spotlessly clean, public restrooms every time, hand hygiene very much encouraged and maintained at all times. A cruise ship in my opinion is one of the safest public places because they KNOW how to clean and what to do to help prevent mass outbreaks- the cruise industry has been so focused on this for so long. Stay strong everyone. We all WILL sail again❤️ Read Less
Sail Date February 2020
We arrived in Fort Lauderdale the day prior to our cruise. Stayed at the Four Points Sheraton Cruise/Port which was a 5 minute drive from Port Evergaldes. For a small fee you could book a shuttle to your ship. They also offered a free ... Read More
We arrived in Fort Lauderdale the day prior to our cruise. Stayed at the Four Points Sheraton Cruise/Port which was a 5 minute drive from Port Evergaldes. For a small fee you could book a shuttle to your ship. They also offered a free shuttle from the airport to the hotel. Arriving at Port Everglades was a smooth process though the port is under renovations. The shuttle dropped us and our luggage at the ship where porters where waiting to greet us and load our luggage onto the ship. The embarkation process was very fast and smooth. Each passenger was required to fill out a questionaire regarding their recent travel overseas due to the Corona Virus. I must say Carnival handled this wonderfully. My boyfriend has MS and uses a walking stick for balance and support. As soon as we entered the terminal he was offered a wheelchair as it's long walk to the ship. We were taken through the boarding process and onto the ship within 15 minutes of arriving at the port. As we're Platinum cruisers we were able to access our room as soon as we boarded. After unpacking our carry-ons and putting our valuables into the safe we were off to get some lunch on the Lido deck. Prior to leaving our cabin Rolan our cabin steward arrived to introduce himself and his partner Diana. Throughout the 8 days on the cruise Rolan and Diana were there day and night to take care of our cabin (twice a day). Anything we requested was provided and questions we had were answered. We were greeted by our names from the moment we boarded the ship and acknowledged by every employee we encountered whether they were passing us in the hallways or helping us in another way. We've been on 15 cruises (all on Carnival) the service was always good but I think Rolan and Diana were the best steward we've ever had. There were many offerings for lunch, Guy's Burgers, Blue Iguana Cantina and the buffet. There was no lack of food and the lines weren't too long, but your on a ship with thousands of people so you have to expect lines, your on vacation, what's your hurry! Checked about an hour later to see if our luggage had arrived, I'm not happy until everything is in it's place, then I'm ready to start the vacation. We had an inside cabin on deck 10 (Lido), a good size and all that we needed. The cabin was clean and well taken care of the beds are amazingly comfortable and the bathroom was also in order and clean. The ship is an older one but is well taken care of. Staff are always cleaning, painting or refinishing something. We had early dining in the Northern Lights dining room where Team Headwaiter I Wayan, Team Waitress Anastasia and Asst. Team Waitress Gayathri took excellent care of us. We had a table for two and every want and need was provided and more. We were greeted every night as we arrived at our table and even sometimes greeted at the dining room entrance and escorted to our table. I Wayan, Anastasia and Gayathri were I think the best dining room staff we've ever had on our 15 cruises. I'm the first person to bring something that is wrong to the employees attention but there was no need as the food was excellent. Appetizers, main course and dessert were all very tasty, portions were good and presentation was delightful. After dinner were generally spent our evenings in the casino at the 3 card poker table. Met some very nice people who we ended up spending most of the week with and also ran into 5 pit bosses and dealers we'd had on other cruises. It was an great experience and we both ended coming home winners! The ports of call were Grand Turk which we had been to many times so opted for a little shopping and a drink at Margaritville, then returned to the ship to grab a spot on Serenity before others return to the ship. La Romana Dominican Replublic was the next stop where we did Extreme Ziplining. I'd recommend this to anyone that is looking for a good time and who is an adventure seeker. 12 runs, well trained staff and a good time had by all. Curacao was a 1pm docking, so we got off and grabbed a drink with some new friends from Colorado got back on the ship had a bite to eat and got ready for our Night Bar excursion. This excursion is excellent, the company that runs it were friendly, efficient and lovable. They took us to 3 bars and a quick tour of Curacao with a free drink at each bar. "27" the last bar was the best and I highly recommend it. Aruba was our last stop and we roamed the town, shopped, stopped for a drink at Iguana Joe's and wandered back to the ship. All of the tours that we took were from Carnival. They maybe a little more expensive but they are safe, well run and they will always make sure you get back to the ship on time or the ship has to wait as it is a Carnival tour. Always make sure you always leave your watch on ship time. Sea days were always lively, people need to remember your on vacation with 1000's of other people, so don't be a chair hog, if you aren't using a chair don't leave your belongings on it. It was difficult to find a chair even at 9am after breakfast but we did and soaked up the sun. There were always many options for meals, the buffet, Guy's burgers, the Blue Iguana Cantina, Guys Pig and Anchor, Bonsi sushi, Prime Steakhouse to name a few. Debarkation was a breeze as well, as long as you listened for the zone and deck number they were calling you were off the ship in no time. Since we were staying another day in Fort Lauderdale we arranged for the same shuttle company to pick us up and bring us back to the Four Points Sheraton. They were right there when we got off the ship and once again we were back at the hotel within 10 minutes. All in all the weather was great, the ship perfect, the staff the best we've ever had. Hats off to Carnival for a job well done. Already booked for next Frebruary! Read Less
Sail Date February 2020
Premier cruise w/ fun perks & great casino . They had lots of the newer games. Our casino hosts kept us entertained with daily games & prizes as well as special gifts in our room, from from cookies, wine, Fanny pack etc, Also ... Read More
Premier cruise w/ fun perks & great casino . They had lots of the newer games. Our casino hosts kept us entertained with daily games & prizes as well as special gifts in our room, from from cookies, wine, Fanny pack etc, Also selected based on the specific port stops. It was my 1st time on the Magic. It is older looking & could use a refurb. The service was great from our aft end bartenders (Richard was awesome kept drinks flowing!) as well as our dining room servers Joseph, Jitendra & Bipen who were exceptional. Every meal we had in the dining room was excellent from prime rib to beef Wellington. Their “rare finds” were good too. Seemed to be a lot of kids on this trip & they overtook the hot tubs as usual. It would be nice to have an adults only pool without having to book the Havens. But Carnival is known as the fun ship & they delivered on that. The rock n roll show was good, comedians just okay. Read Less
Sail Date February 2020
It was my 50th Birthday cruise with my husband. The food was plentiful and very good. We did one specialty restaurant, the steakhouse, we got the surf and turf. It was good but not filling for my husband so we ended up at the buffet ... Read More
It was my 50th Birthday cruise with my husband. The food was plentiful and very good. We did one specialty restaurant, the steakhouse, we got the surf and turf. It was good but not filling for my husband so we ended up at the buffet afterward. We ate in the dining room twice, nothing special, the dance with the servers was fun. The menu in the dining room was blah! however, it had enough variety for you to find something to eat. Guy's Burger Joint was our favorite, along with the Pasta Bar. We didn't get a chance to try the barbeque but it looked it seemed to be popular. Mongolian Wok is one of my favorites and it didn't disappoint. The best time to go was on port days and it wasn't as crowded. We didn't attend any of the musical shows but we caught the comedy show, PG version which was okay. I had to wear sea bands, take Dramamine and use the peppermint oil behind my ears because of the rocking of the ship. The first two days were the worse. We were on deck 2, which I will never do again. I guess we were too low! I had to sleep with our heads to the bottom of the bed because of the rocking. The staff on the ship were friendly and very helpful. My husband was fine but I was nauseous. We went to Half Moon Cay, the food was okay. Amber Cove, not really crazy about this port. We didn't do any of the excursions so we bought souvenirs and it was back to the ship for us. Our last port was Puerto Playa, DR. Great! a lot more to see and do at this port. We went to a restaurant for lunch which was appetizing and very interesting. The entertainment on the ship was okay, our cruise director was Simon. Having been on Royal Carribean prior to Carnival, it was more fun activities on Royal. We did go to VIbes the club on the ship one night and the music was good. Overall we had a great time! A cruise is what you make it. If you want to have fun you will, you have to just dive into the activities! Read Less
Sail Date February 2020
This was a 6 night cruise which sailed from Ft. Lauderdale to half moon cay, Grand Turk and Amber Cove. This was our first carnival cruise only sailing with Norwegian previously. To start the first views of the ship from the outside ... Read More
This was a 6 night cruise which sailed from Ft. Lauderdale to half moon cay, Grand Turk and Amber Cove. This was our first carnival cruise only sailing with Norwegian previously. To start the first views of the ship from the outside compared to the others at the port was somewhat disappointing. It was absolutely the worst appearing cruise ship out of the other 4. Large amounts of rust was noted throughout the ship and below anchor. It did not have much of a wow factor. Cabin: We had a balcony room on the 9th floor. The room was nice, beds slept great. I appreciated the bathroom seemed a little larger than a previous cruise I had been on. I requested a fan and one was delivered to the room the first evening. Our stateroom steward was great. Overall we really enjoyed our cabin. Food & Drinks: Overall the food was great. The downside however pretty much any place you went had long lines. I had sailed on a Norwegian cruise before and enjoyed the several sit down dining options that came with your fare. I was unaware that carnival mainly has walk up dining. With the only sit down dining being the main dining rooms (2) I was really excited to eat at the Mongolian Wok thinking it was a sit down restaurant to only find it was a walk up place. Guys burger, guys pig and anchor, blue iguanna cantina, and the main dining rooms all had really great food. I however wasn't too impressed with the Lido marketplace. Food was bland and wasn't very many options compared to the buffet of a Norwegian cruise. We purchased the soda package but found it hard to get our moneys worth as you had to wait in the bar lines to get soda since there weren't any drink options at the walk up food places. So you would end up waiting in 2 separate lines for food and drinks. I also was somewhat surprised that our prepaid gratuities didn't go towards alcohol purchases. Ship Fun: The ship has 2 very very small pools under 5 feet deep. For a ship with a capacity of 3690 guests it was just inadequate. There are around 6-8 hot tubs throughout the ship which you could usually get space in. Numerous sun chairs throughout ship but it still was hard to find 2 together due to the amount of people the ship can hold. The 2 water slides, ropes course, and serenity deck (adults only) stayed closed for 4 out of 6 days of our cruise due to high winds. We finally made it up to the serenity deck on the last sea day of our cruise. It was a very nice change from the hustle and bustle of the Lido deck. Theres also a bar with little wait time. Movie night was probably our most favorite ship activity. We ended watching 3 movies on the lido deck. Good movie choices and they will provide you with blankets to use. Ports: 1. Half moon cay: was absolutely beautiful No dock, must water shuttle over. Water was crystal clear, white sand beach. Plenty of chairs and floating mats. Would recommend to anyone who is able to walk furthest down the beach you can and it will be much less crowded than where you get on the island. The island BBQ is free and the food provided was decent. We would absolutely go back to this port. 2. Grand Turk: Again crystal clear waters. There was another ship at dock when we arrived and between the two ships the cruise port was extremely crowded. Chairs are stacked one ontop of the other. The chairs and umbrellas are supposed to be free but locals will harass you to pay for them. We became frustrated and took our beach stuff back to the ship and opted to do a island tour instead. The island tour was 25 bucks a person and lasted about 90 mins. We enjoyed it. Went to a small market near the ocean and the island lighthouse. It was much slower pace and relaxed than the port. I will not visit this port again due to the crowded beach. 3. Amber cove: waters are not clear. There is no beach that we could find but has a very large pool. We purchases a shore excursion which took us 20 minutes up the mountain and we zip lined and rode horses. The zip lining was amazing, I believe it was 7 different ziplines with the last one being the longest in the Dominican Republic. The staff was very friendly and we had a blast. The horseback riding was fun as well. Most of us in the group was first time riders and all of the horses are extremely well behaved. Dominican Republic has a very jungle/ jurassic park feel. It was amazing and we would love to go back. Overall the ship is in much need of a renovation. The carpet is outdated, some hallways smell bad. Theres rust everywhere on the outside of the ship. Theres also rust lines on the big TV screen above the lido deck. The lights along the railings are unsightly with wires visible wires running the railings. I would think they could do something better to hide them or put decorative covers over the lights. This and the lines/crowdedness of the ship is the main reason I gave this cruise a lower score. Read Less
Sail Date February 2020
First and foremost let me say that Carnival has a automatic 18% tipping system built in that you can dispute at guest services but is very hard to do. Here is the issue I have with it. I may be traditional but in my book tips are earned ... Read More
First and foremost let me say that Carnival has a automatic 18% tipping system built in that you can dispute at guest services but is very hard to do. Here is the issue I have with it. I may be traditional but in my book tips are earned for starters and they belong to the employee who earned them. The next problem I have with the Carnival tip program is that a large part of it goes into a fund to pay for employee medical costs and other things like flights home etc... Thus the employee is maybe getting 10% of that 18% at best. The problem is that the average crew member earns ~$16,500 per year and the CEO earns ~$13.6M per year and you want the passengers tips to cover your employee medical costs!? Really! How about we reduce the CEO pay and put that towards the crew medical benefits? Carnival should be ashamed of themselves for paying such low wages and then pushing medical costs off onto the tips these hard workers earned. Where's my 1099 or receipt for my taxes if my tips are paying your medical benefits? I would rather pay more for a booking and tip in cash for better service and for the employees to have much better working conditions. The reason Carnival is "cheapest" with bookings is because they use cheap labor and earned a revenue of $20.8B in 2019. Let that sink in for a minute folks. RCI and NC pay on average $20,000 per employee (still not the world) and their CEOs earn less and they are still able to earn a nice profit. Why can't Carnival treat the employees better and not use passenger tips to offset employer costs? Frankly it's disgusting and amounts to slave labor if you ask me. Carnival is clearly going the way of airlines in so far as service and fees.Ok now let's get to the cruise. 1. We booked the “Island Hop” excursion in Grand Turk and the description states “Take this opportunity of a lifetime to explore three of the 23 islands that make up the Turks and Caicos Islands. We did NOT go to three or even two islands for that matter rather we went to ONE island only and stayed there for about 45 minutes. We spent 30 minutes snorkeling and we certainly did not relax on a “snowy white beach” dining on delicious foods and an included open Caribbean Bar. These are direct quotes from Carnival website regarding the excursion at $114.99 per person. Frankly the sub-contractor is ripping Carnival and the passengers off as the items advertised were NOT included nor did they ever take place. We paid $230 and basically felt that we had $230 stolen from us. 2. Our stateroom was dirty (we have photos). We immediately brought this to the crew’s attention and the reaction was “oh yeah it’s dirty” and we are “sorry”, but we just didn’t have time to clean but we will clean it when you are out of the room. They did spend 2 hours cleaning the room, but it never should have gotten to this point in the first place. 3. Steakhouse. Ruined our steaks twice because they didn’t know how to make a medium filet (have pictures) then the server and the chef start arguing with each other within ear shot of us on how to cook a medium steak to the point were I just asked if I needed to cook my own food?! The manager only charged us for one meal to their credit and provided a special desert. 4. Main dining room on 2/13/20. Hostess began to argue and raise her voice at us over a misunderstanding regarding the reservation and flat out stated “go eat somewhere else on the ship!” At this point a manager heard the commotion and stepped in to take charge and to his credit he got us a table for 6 and tried his best to make it up to us to. Kudos to him but it never should have happened in the first place either. If one of us would have had our phone with us it would have gone viral within minutes of us recording the crew members behavior. 5. Room service. We were given a muffin filled with raw bacon (have picture). 6. Then lastly, didn’t impact us directly but we were right behind the problem and cleaned it up for you as we were disembarking. Your crew did not know how to help a disabled person off the gangway with their wheelchair. My wife is a special education teacher with extensive training in this field and she stepped in to help the gentlemen and your crew. This should never happen – can you imagine if this was emergency evacuation? People would have panicked and trampled the passenger to death. We were speechless on how the situation was handled. On the positive side. This was our third cruise with Carnival, and we have our 4th one booked on the Breeze this summer but we are thinking about canceling due to this experience. We did enjoy Simone the cruise entertainment director (had him on the Dream and he is great). The majority of crew are always polite and work super hard to make it a fun and pleasant experience. The ship itself is overall a very nice vessel and except for the above we enjoyed ourselves and they could clean up the rust a bit better. The embarkation and debarkation were quick and smooth for us. The entertainment was very good, and the dance supervisor Simon was great and very friendly. The Cucina Del Capitano was great and the service was wonderful! Overall I would barely rate the Magic a 3 star experience and we tried to stay positive and make the best of it. Once of the ship at ports of call we went on land and enjoyed the local sights and had fun on our own. The people in these countries are just wonderful and they want you to visit and help them improve their economies and enjoy the culture. Side note - For some reason I can't get the photos to attach to this review. Read Less
Sail Date February 2020
first of all lets get a couple of things set right.... If you are worried about how long it take to get on a ship maybe you shouldnt get on the ship cause you wont have a good time. The embarkation process was seemless, as in, we got to ... Read More
first of all lets get a couple of things set right.... If you are worried about how long it take to get on a ship maybe you shouldnt get on the ship cause you wont have a good time. The embarkation process was seemless, as in, we got to the port dropped off luggage and went through customs got on the ship. putting one foot in front of the other helped. We went down to Guy's Pig and Anchor which is open on first day and sea days, it was top quality!! All food we had was great and the best part about cruising is if you didnt like something you can order something else. Some tips to make your journey better. This is a 9 year old ship, its been in salt water for 9 years it is bound to have some wear. if you want perfect go on a brand new ship it will be twice as much and i am sure you will still find something to complain about. The food is great, yes it might get a little cold when its been sitting there in the buffet for more than 10 minutes but that involves science and I want to keep this simple. Guys Pig and Anchor is great if you want to get there when it opens on sea days be there 11:40am even though opens at 12pm this way you can enjoy nice fresh food. Tacos at Blue Iguana are delicious make sure you try them. Guy's Burger joint is legit!!! I had way to many... The Ringer was my favorite. Trivia is fun!!! there are two types of trivia the one in Ocean Plaza and the one in Magic Bar area in the atrium which is more interactive. heck I was sober and still took my shirt off to Right Said Fred...not my tank top that ..no body needed to see but so much fun!! Simon London is a great Cruise Director and has an amazing positive vibe which is infectious. The ships crew work several months with minimal time off so give them a break and dont judge if they are having a slightly off day, as their slightly off day is still better than your best day if you are judging them. Dont set expectations high. review the on board options, these guys have 24 hr pizza, good quality at that, and bars open til midnight except the casino bar thats open til "late" and you have a room to sleep in. That worked for me, focus on things you like and try when possible travel with other people besides you other half as there will be things you wanna do that they dont and vice versa. I like naps my wife doesnt. Spend time at the Alchemy Bar their drinks are great and service is quality.. remember they are creating something not pouring a whiskey and coke so its not a 5 second process. Bring 2 ply toilet paper!!! if you have been pampering yourself for years you will need it they only have 1 ply on the ship. Dont take life too seriously let yourself be happy its amazing how wonderful the cruise will be if you just let go. Read Less
Sail Date February 2020
We got off the Magic 1 week ago, and we had an amazing time! We were on a 6-day sailing with stops in Nassau, Amber Cove, and Grand Turk. This was my third cruise, 2nd with Carnival. Embarkation was very smooth. We had a check-in time ... Read More
We got off the Magic 1 week ago, and we had an amazing time! We were on a 6-day sailing with stops in Nassau, Amber Cove, and Grand Turk. This was my third cruise, 2nd with Carnival. Embarkation was very smooth. We had a check-in time of 12:30-1. We stayed at the Rodeway Inn (decent place with a bar/restaurant) and took the free 10:00 shuttle to the cruise port. We arrived at about 10:30 and were on the ship at 11:30. Would have been sooner, but I had an issue with my Passport and had a hold-up at Guest services (maiden name on passport, married name on booking). There were no lines to wait in for us. We went to Guy's Smokehouse for lunch and hit up the Red Frog pub happy hour to stock our fridge for the week. Half-off beers and Carribean Cocktails. They let you keep the beers sealed! Our first stop was Nassau. We decided to walk around on our own and go check out the Queen's Staircase. It was about 6 blocks away, and it was kind of shady in places. Once we got there, it felt safe. It was a cool place to check out. There was a fort at the top of the hill we also walked around for free. It was about $1.50 to go inside. This was our least-favorite port. If we come here again, we will book an excursion or get a cab to a beach. The next day was a sea day. We ended up finding chairs at the main beach pool and hung out there for most of the day. If you leave your chair unattended, they place a sticker on your stuff with a time on it. After 45 minutes, they remove your stuff. Our next stop was Amber Cove, and we loved it! The port is beautiful. We did the 27 Damajuaga Waterfall/Zipline Combo excursion. We booked on Black Friday weekend, so it was 10% off. We had an absolute blast! For the waterfalls, dress ready to go. We wore swimsuits under athletic-type clothes and water shoes. I also wore goggles because I have contacts. I finally learned toward the end that I had to hold them on, or they slip off when you hit the water. We got off the bus (left all of our stuff on the bus with the driver) and had a 40-ish minute hike. This was definitely a workout, but not too terrible. They gave us a water to bring with us, and we had several breaks. Once we got to the first waterfall, the adrenaline kicked in! We had to turn around and climb down a steep ladder, turn around, and start sliding! It was fast-paced. We slid down 5 or 6 natural rock slides and floated through some really cool canyons. I was worried about hurting my butt, but it wasn't an issue at all for me. After the waterfalls, we walked back to the bus. We didn't have time to change into dry clothes, which I had thought we would. The bus is open and really windy, so that helped. We got to the ziplining place and got right out to get our harnesses on. We were still damp, but it wasn't a huge deal. The only thing I changed was my shoes. Ziplining was SO cool... Through the jungle/mountains and one went over a river. 6 or 7 different lines. It was a blast. The guys working with Mega Adventures were great and funny! After ziplining, we ate right there. Food was good! We also drive through some D.R. villages and got a feel of their culture. A lot of poverty for sure. Highly recommend this excursion! We had about 1.5 hrs after our excursion, so we walked around for a bit, then found a spot at the pool. The port area is beautiful! They have free water slides, and unlimited ziplining for $20. We talked over to the Amber Cove sign and got some pictures. The pier is long, so don't wait till the last minute to get back onboard. Our next port was Grand Turk. We weren't really sure where we wanted to go, we just knew we wanted a beach day. We headed left from the pier, and most of the free chairs were already taken. Get off early if you want a shot at these! We ended up walking a ways down the beach and ended up at Jack's Shack. The chairs were for a tip, and umbrellas were $10. We had SO much fun here. Perfect white sandy beach and crystal clear water. Beware- the drinks here are strong! You can get a free rum shot if you sign up online. They had beach volleyball, snorkeling equipment, and more. Heard that there wasn't a ton to see in the area for snorkeling. We had a perfect beach day! The food on the ship was great! We ate at the main dining room every night. Our friends went to the steakhouse one night and loved it. We had the 6:00 early dining which was in the Southern Lights dining room (8:00 seating was obviously right after). The Northern Lights dining room was all Your Time Dining. Food and service was excellent!! We also loved Guy's Burgers, Guys Smokehouse, Blue Iguana (for breakfast burritos and taco salad), pizza and of course icecream. We definitely ate way more than we needed, and it was all amazing! We had an Oceanview Deluxe room 1371. It had plenty of space for 3 of us. Loved the second bathroom with a sink and tub. There is so much to do on this ship. We really enjoyed the piano bar, theater shows, comedy, trivia dance parties in the atrium, mega deck party, etc. We watched a movie during the day while eating a Guy's burger. We soaked in a hot tub on deck 5 that hung over the side. Love and Marriage show is hilarious. We had the perfect mix of relaxation and fun. Disembark was very smooth. Our flight wasn't until 1, so we left our room at 8:15 and had a sit- down breakfast at Southern Lights dining room. Got off the ship at about 9:30 and got an Uber to the airport for $13 for 3 off us. One in our group got seasick on the first night, but got some meds from the medical room and felt good the rest of the trip. Everything else was smooth! No funky smells like some other reviews I've read. The cruise director Simon London was great! Lovely Jubley! Love Carnival and the atmosphere on the Magic! Can't wait till the next one! Read Less
Sail Date January 2020
Embarkation and disembarkation went very quick and smoothly. We had a great time. The weather was perfect, seas as calm as could be. The staff was very well trained and very attentive to everyone's needs. Interior of the ship is ... Read More
Embarkation and disembarkation went very quick and smoothly. We had a great time. The weather was perfect, seas as calm as could be. The staff was very well trained and very attentive to everyone's needs. Interior of the ship is very nice, clean and parts were beautiful. Cabin was was very nice and like most of the ship extremely well kept. On the DOWN SIDE, the food was, in a word, BAD. Don't really expect great food on cruises, especially buffets, etc., however, this was well below standards. Buffets were always late opening, and the selection minimal. BEST for us was GUY'S BURGERS and BLUE IGUANA TACO BAR. Both pool side, fast and yummy. Having taken this cruise so close to Christmas, was actually shocked to see so many KIDS, I mean, everywhere. One last note, always get the beverage package, great deal, as all drinks are very expensive. Oh yeah, they need more bars around the main pool. Would I choose CARNIVAL again? Not sure, they seem to cater to Kids. Read Less
Sail Date January 2020
We are a Midwestern family of four with two young kids (8yo & 6yo) now two days removed from our ship with everything still fresh in mind. Make no mistake – our vacation was so much fun. However, in hindsight, I wish I knew a few ... Read More
We are a Midwestern family of four with two young kids (8yo & 6yo) now two days removed from our ship with everything still fresh in mind. Make no mistake – our vacation was so much fun. However, in hindsight, I wish I knew a few things beforehand that made our vacation simply meh rather than amazing for these sailors. Travel: -Fort Lauderdale Airport is nice enough, but the pickup area for shuttles, busses, taxis and Ubers/Lyfts is a free for all. It is jam packed and crowded with everyone else trying to get to their hotel or cruise ship. -I recommend staying at a hotel the night before. A) it ensures you’re in Fort Lauderdale the day your ship sails B) it prevents being in a rush against people, congestion and traffic C) gets you rested, free breakfast and free or cheap transportation to Port Everglades. -Port Everglades: traffic was a standstill on debarking day. It can take from 30 min to almost 2 hrs to get two miles into the place and to your terminal, so leave plenty early! They will sail without you! -Check in and boarding is nearly flawless, especially with priority boarding (you get that with a suite) or Faster to the Fun, which is definitely worth the money. It buys you skipping the line and having your room made/available before the rest of the ship. The Ship (Carnival Magic): -Wow, does it need to be refurbished. It is 9 years old now, built in 2011, and shows signs of it from the carpeting and décor to the rusting exterior. -State room (11th floor with balcony) was amazing. Perfectly sized, like a decent RV, plenty of storage, decent bathroom, working TV, just very few (as in two) outlets in which a power strip may not fit. -The muster drill is annoying because it takes so long for people to actually show up, then get called out for not showing up, basically to say “come to this location with your life jackets in case of emergency.” -Deck 5. Comedy Club and comedians – A. Piano Bar – A. Alchemy – D (overpriced and really lousy service). Pig & Anchor – C (overrated food that made some of us sick). Casino – C (it would be fine if it didn’t smell like smoke so badly). Red Frog Pub – waste of space (never saw anyone in there). Theater – A. Flick is amazing. The Game Show is terrible (they take a few passengers up to play TV game shows). Lip Sync Battle is a riot and great that they involve the junior cruisers. -Deck 10. Pools are laughably small. Salt water to boot. Too small to swim. No jumping in allowed. Really a shame for a ship to have two pools that are too small to use. Guy’s burgers are awesome. Cantina makes great burritos and taco salads. Lido buffet is meh – you can find anything, but the lines are long and the food is blah. Capitano Pizza is good. -Deck 11. Camp Ocean is an amazing experience for kids. It’s safe, secure, the staff truly cares and the kids enjoyed the activities and games. This makes Carnival worth it. -Deck 12. WaterWorks is an amazing waterpark. Two great slides, plenty of fun for kids and grownups, very enjoyable part of the vacation. SportSquare has minigolf, pool tables, basketball court, running track and exercise equipment. We used some of that – very nice touch. -Deck 14/15. Cloud 9 and Serenity. Nice adult areas. Nice hot tub pool, sauna, heated chairs. -Other. Elevators are annoying. Always slow and always a wait. The Food: -Breakfast. Don’t even bother with Lido Marketplace. Lines will kill you and the food is so blah. Go sit down at Northern or Southern Lights. It’s worth it. Much better food and good service. -Lunch. Lido is fine, but Cantina, Pizzeria, Guys Burgers and Pig & Anchor are all better. -Dinner. Do your sit down dining. The food options and quality are very good, but our service was pretty lousy from forgotten entrees and drinks to really long times for service. Twice we left without eating dessert because it was taking so long. Sort of odd that happened. The Itinerary: -Nassau: We didn’t get off the ship here because of the reputation for being however you want to word rough and tumble, hardnosed, unsanitary or borderline unsafe. -Amber Cove: what a treasure – safe, secure, great pools, great slides, cute shops and great weather. Honestly, if our cruise ship docked here for three days, we’d be thrilled. -Grand Turk: sort of a Catch 22. The good: the beach, the seawater, the pool and the weather. The bad: the guys hawking shaded seating they claim to be “theirs for rent” once all the free green umbrellas are taken. It’s lame and Carnival won’t do anything about it if it is as illegitimate as it seems. Disembarking: -You know what? It’s actually not that bad. Carnival takes your luggage the night beforehand from outside your door down to the terminal. Picking up your stuff there is easy. Besides the lengthy line for Customs and Border Protection, it’s smooth. -The crowd at pickup is about as bad as the crowd at the airport. Throngs of people waiting for shuttles, busses, taxis or Ubers/Lyfts. Good luck trying to explain where you are within Port Everglades and how to find your terminal to someone coming to get you. It’s pretty rough. -The airport is about as bad as any on a busy travel day. Southwest has this wonky system whereby you can check in using a self-serve terminal if your flight is within 2 hrs; otherwise, you have to wait in this lengthy line outside to get helped by a few guys who are totally overwhelmed. Don’t know who concocted that system, but it is terrible. Read Less
Sail Date January 2020
It’s so many negative things that I can say about this ship from the interior to the exterior. It’s a old ship, the carpet was dirty, the hallway stink very bad. The food was cold and out of order. We had more fun on the islands than ... Read More
It’s so many negative things that I can say about this ship from the interior to the exterior. It’s a old ship, the carpet was dirty, the hallway stink very bad. The food was cold and out of order. We had more fun on the islands than we did on the ship. I will say that I won $100 at the casino, and that was the highlight of my trip. Happy anniversary to me and my husband! The cruise Director Simon was great, very informative and funny. The staff seemed rehearsed and like a puppet, some spoke some didn’t. Everyone working for tips, also looking for tips. Went out on excursion paid a lot of money up front only to get on the island and the prices were a lot cheaper. Got the spa package and it was always either down, or over crowded a waste of money., i got a mani and pedi broken nails and chipped polish that they wouldn’t fix. Never ever again Read Less
Sail Date January 2020
This was only our 3rd total cruise in the past 27 years, so we are not "regulars". Our traveling party consisted of my wife and I (mid-50's) and 2 adult children (ages 21 & 23). Embarkation was quick and easy, even ... Read More
This was only our 3rd total cruise in the past 27 years, so we are not "regulars". Our traveling party consisted of my wife and I (mid-50's) and 2 adult children (ages 21 & 23). Embarkation was quick and easy, even without FTTF. Our arrival window started at 1:00 pm, but we got there a half hour early and were able to get on board at that time. It only took about 15 minutes, and it moved quickly. We went straight to the maitre'd to request a change to early dining instead of late dining. He took our information, and said there were a lot of requests for that change, so we wouldn't know until the next day. To our surprise, we were moved to early dining that next day! Our cabin was a Cove Balcony on the 2nd deck, and we loved it! The ship is pretty big, but we figured out where everything was fairly quickly. It rarely felt overcrowded as I was expecting. Plenty of elevators and very short wait times most of the time. Employees were always friendly, especially the workers cleaning the ship, guest services and restaurant staff. The food was good, as expected. We ate breakfast in the dining room a few times and loved the choices. Breakfast buffet offered plenty of choices. BlueIguana Cantina made real good breakfast burritos. We ate lunch at Guy Fieri's Burger Joint, Guy's Pig & Anchor Barbecue, and the BlueIguana. Burgers and fries were amazing, the barbecue was delicious with the best sauces I have ever had, and the burrito's were outstanding. Dinners in the dining room were very good. Portions are not large, but that was fine with me. Our wait staff were excellent and could not do enough for us. They made us feel like we were best friends. The entertainment on board was excellent. We attended the shows in the theater each night and were impressed with the singer/dancers. The comedy club shows were overcrowded, as we had to stand for half of them. The comedians were decent. The events hosted by the cruise director were the most fun of anything. Simon the cruise director was outstanding, and his Fun Squad were awesome too. 80's and 90's music trivia in the atrium area was incredible. Our ports were Half Moon Cay, Grand Turk and Amber Cove. We chose to simply lay out on the beach at Half Moon Cay and thoroughly enjoyed it! An absolutely beautiful beach. The food at lunch was good, and the drinks were even better! For Grand Turk, most of our party did the power snorkel, rays and beach excursion. They really liked it! I was scheduled for whale watching, but found out it was cancelled when I got off the ship due to rough seas. That stunk, but I made it a beach day with the ship right in front of me. For Amber Cove, we all did the excursion that included the waterfalls of Damajagua and zipline. We loved both of them and would do them again. We are already looking into cruising again this time next year with Carnival! Read Less
Sail Date January 2020
We have sailed with Carnival before but this time was just horrible. We always eat at the sit down restaurant because buffet food is not always the best and we actually got up and left twice. Once the food was horrible and once we never ... Read More
We have sailed with Carnival before but this time was just horrible. We always eat at the sit down restaurant because buffet food is not always the best and we actually got up and left twice. Once the food was horrible and once we never got our food. The lobster was like mush, it would literally squish thru your fork. The veal parm was so hard it was inedible. We were at the roulette table for 2 1/2 hours and no one ever came to get us a drink. On another night a group of us were at the slot machines and someone had to leave a machine and go find a waiter. It was a huge disappointment. I hope it was just this ship but we will never travel with Carnival again. The one good thing was we had a beautiful balcony room and Anton was an amazing steward. Read Less
Sail Date January 2020
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship ... Read More
This ship needs major help! Waited in line 30 minutes in the red frog bar to buy a beer for happy hour to be told they were out! We opted for a SPA balcony, very hot, absolutely miserable. Call 3 times and still sweating! The ship seems to be grossly understaffed for the number of passengers. Even as a platinum member, service is terrible by customer service. Dining room staff is good but again understaffed. Lines are long and move extremely slow. The bars are the worst, very rude staff but it appears this is due to overwork and understaffed. The bars were NASTY, especially the red frog bar. Ship looks terrible, carpets are dirty and it generally smells everywhere. The shops are extremely dated withe the same old junk. It appears that Carnival has no new items for the past 10 years. I paid too much for this vacation for the terrible service! Read Less
Sail Date January 2020
My wife and I are well traveled, even though this is only our second cruise. We know a good trip when we see one. We booked a cruise on the Carnival Magic, part of a group of twenty-five, including friends and relatives. It was a ... Read More
My wife and I are well traveled, even though this is only our second cruise. We know a good trip when we see one. We booked a cruise on the Carnival Magic, part of a group of twenty-five, including friends and relatives. It was a romantic getaway, considering we were celebrating our recent wedding anniversary. We came the night before, on January 3rd, and stayed at the Hyatt, in Ft. Lauderdale, less than a mile from port. The place had a shuttle. Embarkation went smoothly, much more so than my first cruise, which was also Carnival, but that one was out of Miami. In fact, almost everything about this cruise was better. Our ports of call were: St. Maarten/St. Martin, St. Kitts, San Juan, and Turk. We didn’t make Turk. The seas were too rough to dock. Safety over everything! I was extremely disappointed, to miss out on taking great photos. Debarkation for the three remaining ports went much better than on my previous cruise. Why? I don’t know. We stood in long lines the first time. On the Magic it was off – easy, on – easy. Maybe they refined the system. We did an island tour in St. Kitts and St. Maarten, both the French and the Dutch side. Don’t worry. You don’t need your passport to cross the border. In San Juan we took a cultural experience tour. For anyone who has cruised, you know there’s are all kinds of activities. I’ll just go through what we did. On the Magic there is Deck 10, the Lido Deck. This is the social gathering spot, the center of town. We met with friends, ate delicious hamburgers and even had seafood. There is a pool we never took advantage of. There was the Showtime theatre which showed excellent song and dance revues. We were there multiple times. We played and won a little at the Hat Trick Casino but we’re not gamblers. We also listened to the excellent bands at Ocean Plaza on Deck 5, the Promenade Deck. Restaurants? We had excellent meals at Southern Lights, lobster at the Northern Lights, and a ton of food at Cucina del Capitano. A highlight of the trip was drinking and verbally duking it out with Houston Texans fans as we watched their Texans beat our Bills in a playoff game at the Redfrog Pub. Another highlight was our Cloud 9 Spa balcony room. This allows you to take advantage of some aspects of the Cloud 9 Spa located on Deck 14. The spa section had an exclusive elevator to the facilities and the Thalasso-therapy pool and steam rooms. We didn’t do anything else. Too expensive! But I’m glad I booked it. I’m never going back to a non-balcony, non-spa stateroom again. I would recommend that to anyone. Another highlight was the Chef’s Table. For a price you and about 11 other guests tour and dine in the galley on a ten-course meal and unlimited wine/champagne while being waited on hand and foot by the Head Chef and his lieutenants. Each course is explained. A tour of the galley is given. It’s a special experience. Our cabin was meticulously cleaned and service in most areas was prompt and friendly. I know some travelers love to point out the dark side of a trip. I’m not that person, but if I had to pick any low-lights in this great adventure it would be a subpar mattress—I expected better. Read Less
Sail Date January 2020
We chose this cruise to go to Turks & Caicos we had a great time! All employees were so nice and the food was amazing! Simon London and the fun squad are very good at their jobs as well as housekeeping and dining staff!! We got on ... Read More
We chose this cruise to go to Turks & Caicos we had a great time! All employees were so nice and the food was amazing! Simon London and the fun squad are very good at their jobs as well as housekeeping and dining staff!! We got on in Fort Lauderdale and stayed a few days before getting on the ship at the Lago Mar Resort also a great place to stay. We did most activities on the ship as well as excursions at all of the stops. Our room was great the food was great the entertainment was great! The violin players were amazing!! The trivia parties in the lobby each night were also super fun I highly recommend going to them. Nevlin was our waiter int the southern dining room. The weather was great it was sunny & 80 every day with a light breeze. This was our first carnival cruise and we were skeptical given the few times this company has made the news but we had nothing but a great time and would sail carnival again!! The magic is getting to be an older ship but with that in mind it is in good shape for that. Read Less
Sail Date January 2020
We chose this cruise for the itinerary and the value. The Magic is showing it's age in the form of rust and lots of it. As we pulled up to the ship the first thing we noticed was the rust stains on it which diminished our first ... Read More
We chose this cruise for the itinerary and the value. The Magic is showing it's age in the form of rust and lots of it. As we pulled up to the ship the first thing we noticed was the rust stains on it which diminished our first impression. Every ship has rust, it's part of spending your days being pummeled by salt water, but Magic has more than most. In fact as I was climbing the stairs to the waterslide the handrail bracket was pulled away do to a bracket that was completely rusted through. We liked the Magic. It felt the same to us as all of the Carnival ships albeit a little larger. The entertainment, the food, everything was similar to our prior Carnival Cruises. We did enjoy Guy's BBQ being free for lunch on sea days. The best part of this cruise was the itinerary. Half Moon is our all-time favorite, Grand Turk is also a good fit for us, and Amber Cove is just BEAUTIFUL! We were fortunate that the rough seas didn't impact any of our stops. We did notice the larger crowd when it came to tendering to Half Moon. We missed the explanation of the procedure of grabbing a zone ticket at 6:30 am and by the time we figured out what was going on we had tender 22. I think this might be a better process than having folks stand in long lines in hallways, but it led to 1/2 full tenders that loaded very slowly. I'm not convinced this is the best solution. We hate that Carnival is now allowing kids in the aft pool that used to be adults only. We used to be able to enjoy some peace back there. We decided to go up to the Serenity deck but unfortunately some big drunk redneck was SOO LOUD in the hot tub that it was anything but serene. We asked the bartender if he could remind them it's the Serenity deck but he referred us to security and eventually the guy left. We also encountered loud drunks in the Comedy club with a group of young girls carrying on during the entire show. It would appear that many folks have bought the all-you-can drink package and are intent on getting their money's worth. We saw mother and grandma carrying a young girl who was so intoxicated that she couldn't stand up without them. The Fun ship is starting to feel a little like Walmart of the Seas. Simon London was our cruise director and he did a good job with a lot of energy. His somewhat corny "Lovely Jubly!" grew on us and we found ourselves saying it after the cruise was over. All in all, the Magic was pretty much what you expect from Carnival. Good value, good food, and good entertainment along with the occasional idiot among the guests. I would like to see Carnival offer 2 drink plans including a lighter version so that some folks can enjoy some drinks without feeling like they have to down 15 drinks especially on a port day. We don't drink, but we are not anti-alcohol just anti-idiots and the current all-you-can drink program seems to be encouraging idiots! Read Less
Sail Date January 2020
I sailed with my hubby, son and a friend. Hubby and I were in balcony cabin 8254. The bathroom was roomy and clean, the bed was very comfortable and the balcony, although not super large, was roomy enough for the two of us to enjoy our ... Read More
I sailed with my hubby, son and a friend. Hubby and I were in balcony cabin 8254. The bathroom was roomy and clean, the bed was very comfortable and the balcony, although not super large, was roomy enough for the two of us to enjoy our morning coffee and evening wine. The very best thing about the cruise was the food, we didn't have a bad meal the entire eight days. We dined at the Prime Steakhouse the first night and if I had to do it over again, I would skip the $38 US up charge and eat at the main dining room instead, which in our case, was Northern Lights (anytime dining). Yes, it is noisier in the main than the Steakhouse, and no, the service is not as fast, but the food was just as good and we aren't too bothered with having to wait, after all, we're on vacation, what's the rush? Every night there was something different, and yes, the chocolate melting cake is every bit as good as everyone says. I had it with peanut butter on the side one night - definitely the way to go! We didn't eat at the buffet except for one meal which for buffet food, was tasty and hit the spot. My son said they made the best meatball sub he had ever eaten and considering how much he loves meatball subs, that indeed is high praise. The complimentary luncheon pasta bar at La Cucino del Capitano was a nice surprise, definitely give it a try. Of course, Guy's Burgers was a must and didn't disappoint, however, the taco salad bowl from Blue Iguana was not quite as crisp and fresh as I was hoping it would be. Guy's Pig and Anchor also did not quite hit the mark for hubby and I, a bit greasy and over the top for our taste. The entertainment is where things fall into the so-so category. There are two musicals, both seemed a bit tired and cliche, but we didn't expect too much in this department, so weren't disappointed. One of the comics in Punchliner's was terrific, the other, just okay. The atrium is bright and overdone, but magical just the same! The nightly violin players on the podium helped keep those waiting for dinner happy (and drinking, the bar was oh so handy) and in the evenings, cruise director Simon London was there to keep things hopping. Overall, the staff were terrific - friendly and very anxious to please. We did not attend any of the parties or trivia (we're balcony dwellers) so cannot comment on that aspect of the cruise. We didn't use Waterworks, nor did we swim in the Lido pool. It was crowded, but not so much that one couldn't enjoy a cool dip if that is what they wanted. Overall, I wouldn't hesitate to recommend the Magic, especially once she returns from her dry dock in the Spring. Read Less
Sail Date January 2020
This was a group cruise in Jan 2020 and was the eastern Caribbean. The ports visited were Saint Maarten, Saint Lucia, San Juan. We missed Grand Turk as the wind was too high to safely enter port. The food highlight was the visit to the ... Read More
This was a group cruise in Jan 2020 and was the eastern Caribbean. The ports visited were Saint Maarten, Saint Lucia, San Juan. We missed Grand Turk as the wind was too high to safely enter port. The food highlight was the visit to the steakhouse (extra $$) but it was worth it. We visited the 2nd nite and was able to take advantage of promotion for free bottle of wine. We also brought wine aboard and were pleased that they didn't charge the corking fee in the dining room. The dining room food I found to be on par with past cruises on Allure of the Seas and Norweigan. There were plenty of lunch food options and the burger joint was quite good but the BBQ pit a disappointment. At dinner, if you missed dining time the buffet was rather sparse and limited. The ship entertainment focused more on party time. There were fewer shows and lower overall show quality than Royal Caribbean and Norweigan (based on our other cruises). The rooms were very clean and the staff very nice and attentive. Overall, the crew were the friendliest of any other cruise I have been on. Overall, the trip was ok but would not re-do this ship. Read Less
Sail Date January 2020
Embarkation was very smooth and fast. We Ubered over from the airport. I found this faster and also cheaper overall. I would recommend this to anyone. We had a suite which afforded us some extra benefits. I have to say that once on ... Read More
Embarkation was very smooth and fast. We Ubered over from the airport. I found this faster and also cheaper overall. I would recommend this to anyone. We had a suite which afforded us some extra benefits. I have to say that once on the ship it was not set up for everyone to sit around waiting for their cabin. I would recommend that the dining rooms be opened up for the embarkation if for nothing else to allow for cruisers to have a place to sit and also eat. The buffet was a nightmare. This can set the tone for the cruise (hint hint). The cabin was on the 7th floor and close to the elevator but we never really heard a lot of hallway noise. The suite was about 1.5 the size of the regular balcony cabin. We had quite a bit of storage and a small bathtub which was why we picked this cabin. The balcony was also actually large enough for my DW to get some sun in private. We enjoyed the Italian restaurant on the first day. Service was great and food good. I recommend this for anyone. For the rest of our lunches we had Guy's burgers and fries. The lunch buffet and dinner buffet was terrible. I dont usually complain about the food but this was sad. Nothing like I enjoyed on Carnival in the past. Breakfast was good but could have been spaced out a little more. One person can really slow down the whole process when they dig for the perfect slice of bacon or pancake. After a while we just went to the main dining room. Service was good and food was not bad. I have to say that it is obvious that they are grossly understaffed in the dining facilities. Everyone else noticed it too. The crew worked very hard but should have been able to slow down some. We have always defended Carnival against nay sayers saying that the food and shows were always top notch. I can no longer say this. This shows were not of the quality of past voyages or other cruise lines. We did have the sewer back up on the ship. We came in about 10 pm and the towels on the floor were covered. I called and called and never got help. After 30 minutes I got on Facebook on the Carnival page and complained. Mary answered almost immediately and said she contacted the ship for me. Sad I had to go this route. Once help arrived again we were informed that they were short staffed and apologized. They cleaned it up and sanitized several times over the next few days but the stink never seemed to disappear. I should have never had to go outside the ship for help. We got off the ship at each stop but did not excursions. Everything we need was close to the ship. We missed Grand Turk due to winds, its ashamed that we could not tender in for a while. But it is what it is and the ship adapted well to the missed stop. The disembarkation process was fast and smooth. This impressed me. But, considering where my experiences with Carnival started and where they are today I am afraid this is probably my last trip on this line. For what I paid for the cabin I expected a little more.This is why I rated down. Read Less
Sail Date January 2020
I will start off by saying this was our first cruise. My wife, myself, and 4 children (21yr old, 15yr old, 14yr old, 6yr old). The ship is beautiful and truly amazing. The crew and staff were above even that. The entire crew & ... Read More
I will start off by saying this was our first cruise. My wife, myself, and 4 children (21yr old, 15yr old, 14yr old, 6yr old). The ship is beautiful and truly amazing. The crew and staff were above even that. The entire crew & staff that we encountered really went above and beyond. From the cruise director (Simon), to our dinning server (Kevin who = GOAT), to the room steward (Nurhamid =my 6 yr old just loves & misses already) to the servers in the dinning rooms, and EVEN the deck workers (Asuandojono* = Squeegees & Mops the the deck floors AFT Pool area), to the Croatian Sensation hosting bingo = gonna make it raaaaaiiin HA! Just crazy Amazing people. Seriously, hands down. When you can engage and involve everyone of ALL ages, even our 6 year old and leave an impression, that is what it is all about. Making Amazing Memories =MAM. The ship did not feel crowded, except at sea days around the pools. (everyone wanted that sun). The shows were truly amazing. The cast appears to truly love what they do. Food was just amazing. Kevin worked hard to server 14 people each night. He even got to show off his dancing skills!! This man can D A N C E y'all!! There are lots of things that you can do as a family or as a couple and really make amazing memories! If I had to pick something to complain about or suggest so you don't think I work for Carnival, because I don't. It would be how the soda setup is done for say younger children. My wife and I are not comfortable sending say our 6 year old up to a bar to get a soda. Just not logical. This is something I would recommend Carnival looking into to address or make better. At least in the areas where everyone gathers. Now at dinner time, was not an issue as your server gladly brings you or your child a beverage. Other than that, and the fact we couldn't dock in Grand Turks due to weather, this ship would be 5 stars in my book. Gave it a solid 4 because of the soda issue and the fact we truly was looking forward to snorkeling in Turks and Cacaos and didn't get the opportunity to. Thanks again Carnival. You gave afforded our family to MAM in Jan 2020!! Read Less
Sail Date January 2020
Having cruised multiple times on Royal C, Disney, and Celebrity we were accustomed to a certain level of service and quality. We chose this cruise solely on the fact the itinerary worked with everyone in our travel party's schedule. ... Read More
Having cruised multiple times on Royal C, Disney, and Celebrity we were accustomed to a certain level of service and quality. We chose this cruise solely on the fact the itinerary worked with everyone in our travel party's schedule. Embarkment- was easy enough-the employees seemed very stressed and not eager to answer basic questions. We figured things out on our own. Upon entering the ship we were underwhelmed to say the least. The ship is very run down and in need of a major renovation. The staff were pleasant enough however they paled in comparison to the other cruise lines. Cabin-We had a balcony cabin. Unfortunately, the balcony door was not sealed properly and made a terrible whistling sound when closed and locked. I called Guest Service's to have fixed multiple times and it never was. Only went on the balcony a few times because it overlooked a hot tub. Not exactly the view we were expecting. The room had ample storage, the bed and pillows were surprisingly comfortable. The cabins are not insulated for noise reduction. You can hear EVERYTHING. Food-Not a lot of healthy options. The Lido Marketplace never had food labeled correctly which unfortunately caused an allergic reaction with one of the individuals we were traveling with. She had to use her epic pen and was quiet sick. Dinning room menu was blah at best. Guys burger and the pizza place were yummy. The other places, not so much. I actually lost weight on this cruise. That never happens! If you are a coffee drinker, you will be really disappointed. The coffee was disgusting in the restaurants. You definitely have to get coffee on deck 5 at the coffee cafe. This was included in our cheers package. If not, you will pay roughly $5 for specialty coffee. The lines were long but the staff was friendly. Wifi-DON'T BOTHER!!! Absolutely awful. Nothing more I can say. Staff-It appeared the staff were over worked and there were not enough employees. They were busting their bums all day long. It took a toll on several of them which translated into poor service and being rude to many guests. My biggest issue is the lack of consistency. I asked a question about disembarkment and shared what I was told with our travel party. 3 other individuals in our group apparently asked the same question and got 3 different answers. We all went to Guest Services to clarify and then got another completely different answer. It was very frustrating. All companies can improve training and communication. Carnival needs to make this a priority. Cheers Package-Bar and wait staff under staffed. Had to wait consistently 20-25 mins for a drink. Lines long, no consistency the way drinks were made. Some of the staff were wonderful and other definitely did not like their jobs. Pools and chairs-On sea days plan to get to your seat by 6:30am even though the pool doesn't open until 8:00am. I observed at least 15 different arguments over chairs. People would reserve their chairs at 6:30am with a towel and not show back up until 12:00pm. The Carnival staff was not consistent in tagging chairs for situations like this. This caused a lot of commotion among the guests. Activities-I always heard Carnival cruises had a lot of fun activities. I was really disappointed because this cruise did not. Several prior Carnival cruisers commented that this ships "Fun Squad" was the worst they had experienced on Carnival. I will say the DJ was FANTASTIC. The High C's and the Shredders were absolutely amazing. Every time they played we were there! We still found plenty to do but there was nothing memorable about the activities. Therma Spa-In theory it sounded great. Reality it was a HUGE waste of money. The spa staff were more interested in talking to each other than monitoring what was happening in the spa. We went a various days and times and it was always too crowded. It didn't matter if it was 10:00am, 12:00pm, 3:30pm, or 9:00pm. Lots of guests were complaining about the same thing. After day 4 we just gave up going and we bought an 8 day pass. 3 of the heated chairs were broken. When you finally could get a chair, the spa staff were constantly bringing tours in to sell the service, It was not relaxing like we thought it would be. I think with some tweaks, it could be a great service but the way it is run now, save your money. We loved that Carnival provided blankets for their Dive In movie nights. This was a nice extra that was unexpected but really appreciated. Even with all of the negatives, we had a good time. We met some lovely people, had a great time on the different islands and soaked up some sun. Will we travel on Carnival again? Not unless they get newer or renovated ships, have consistency with staff training, and improve the food significantly. Read Less
Sail Date January 2020
Carnival Magic Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.7
Entertainment 4.5 3.6
Public Rooms 4.0 4.1
Fitness & Recreation 4.0 N/A
Family 4.5 3.9
Shore Excursions 4.0 N/A
Enrichment Activities 1.0 N/A
Service 5.0 4.1
Value for Money 5.0 N/A

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