"I am also aware that there were over 3000 guests onboard, but Carnival did very little to utilize the ships size and public space to make the atmosphere less like a day at a ballpark than a cruise.And being on a Carnival cruise before, I knew it would be fun for them and it was, but they spent most of their time in the cabin during the day due to the overcrowded pools and hot tubs...."Read More
My recent voyage aboard the Carnival Cruise Dream from April 6th to 14th was a rollercoaster of experiences, ranging from delightful surprises to disappointing letdowns.
Let's start with the positives. Among the sea of mediocrity, two stars shone brightly. Dewa, our room attendant, embodied excellence in customer service. His attention to detail and friendly demeanor made our stay memorable. ...
We were very pleased with the cruise BUT we always get a balcony and right below our balcony was a whirlpool with a very bright light that shined into our room all night. We couldn't stand out on our balcony and enjoy the view because there were people in the whirlpool all day long, every day looking back at us! We felt very uncomfortable because we felt they thought we were staring at them. Phil ...
From start to finish this was a subpar vacation for our kids. Way too crowded, buffet was not good & worse of all was that the service sucked. Trying to find a fun, charismatic bartender was not possible. We couldn't even try to throw out extra mobey for decent service. Pathetic! Then to top it off, post sailing we get a reimbursement check for an overcharge. Then 2 weeks post sailing we get ...
My steward was amazing, but I will never cruise again. I feel like we spent our entire vacation waiting in lines. Whether it be waiting for a drink, waiting for food, waiting to get off the ship, waiting for an elevator, waiting in line for our excursion, or waiting in a line to get back to the ship/ on the ship after an extremely short excursion… I feel that my money would have been better spent ...
Carnival is obviously struggling to pay off its debt from the pandemic. I have never been on a cruise where there was so much disorganization, poor customer service, weary employees, ineffective systems, and general apathy.
The Carnival Hub app is not very good. It does not show OBC at the onset of a cruise. It does not automatically transfer casino credits to your account. It does not ...
At first, we were really disappointed with the Dream. Then, things kind of turned around a little during the final sea days.
The good things:
-- The ship and staterooms seemed very clean.
-- The Alchemy Bar was a kick. Engaging, professional bartenders. Good drinks (although not cheap at $14 for a cocktail).
-- The Bonsai Japanese restaurant was one of our favorites. The food and ...
This was my 35th cruise, but first ever NYE cruise. This cruise was myself, husband, daughter and her husband(this was his first cruise).
Embarkment was fairly quick and easy. We were on this ship by 11:45am.
Dropped off our luggage at our Spa Balcony cabin on deck 12 and headed to the Lido for lunch and a cocktail.
Guy's Burger was delish as always. I didn't eat at the Lido buffet all ...
Nothing like formal night, asking for reserved wine and them losing it. Then issue not being resolved until after dessert. One would think losing a $10 bottle of wine you are charging nearly $50 for would be taken care of immediately. First response was will will give you a glass at no charge. Then waiting until after the meal seemed like vengeance while they lost what I paid for. Additionally, ...
We've been cruising several times in the past with Carnival and RCL. We had great impression on Carnival back to 2016 so we chose Carnival Dream to sail with our 18-month old baby. However, the entire trip was not good at all compared to our past experience.
1) Embarkation - Probably the only good part. It is very smooth. We arrived on time and check-in is very smooth and fast.
2) Food - ...
This was our first cruise since covid, but my sixth cruise over all and fourth cruise on Carnival. So from the beginning. We decided to book this trip last minute after suffering two deaths in the family as a way to decompress from the losses. So in September we started looking for a cruise out of Galveston being we reside in Texas and didn't want to fly to Florida. Even though we wanted to take ...