2 Helpful Votes
Sail Date: February 2019
SHIP The ship was decent but there was a foul smell that was on the main deck that never went away and took your breathe away (in a bad way) every time you went to the deck. Rooms were small but that was expected but think they could ... Read More
SHIP The ship was decent but there was a foul smell that was on the main deck that never went away and took your breathe away (in a bad way) every time you went to the deck. Rooms were small but that was expected but think they could use some updated from the 1960's decor. DINING Dinner was proposal the best part because our servers were very kind and remembered our names and probably one of the only times I felt special like I was on a vacation. FOOD The little restaurants on the kiddy corners of the LIDO deck were pretty good as was the pizza place out back. Dinner was pretty good food but many times the food came out on a plate that had condensation as if it was just pulled from a microwave. Not a ton of healthy options and when I asked for a side of broccoli I got two sad pieces. ENTERTAINMENT The piano bar and Comedy show were the way to go. Both very funny and kept me laughing. Lots of useless things going on at all times which I think take away from enjoying the little things on board. I will not be going on a Carnival Cruise again, not all the workers were kind to the questions we asked and I get they work long hours but people coming there are dropping a large amount of money to get empty looks and snarky remarks. I had high hopes for this cruise and was continued to be let down at the fact that I spent so much money on an experience that was subpar at best. Also, be careful because on the last day at Sea my boyfriend got soot all over his shirt and it was covered in orange and black spots and this apparently happens a lot. One girl in our group went down and they were very nice and offered her laundry coupons and so we decided to do the same because ours was even worse and the lady looked at us like we were dumb and then eventually called laundry for a service on our clothes. DO NOT WASTE YOUR MONEY. I would recommend going on a cruise that is a little better quality because that will be worth your money.. not Carnival. This cruise felt cheep and cheesy and they were doing everything in their power to nickle and dime everyone .. still trying to figure out what was included in this trip that I didn't end up re-paying for in the end. Read Less
Sail Date: January 2019
This was a family cruise with grandparents, parents, and grandkids. The grandkids loved the Ocean Kids Club. We had to pry them away every time we went to pick them up because they were having so much fun. On day one our cabin ... Read More
This was a family cruise with grandparents, parents, and grandkids. The grandkids loved the Ocean Kids Club. We had to pry them away every time we went to pick them up because they were having so much fun. On day one our cabin steward introduced himself and asked if we would like the cabin serviced in the mornings between 9 am and 1 pm, in the early evening, or both. We told him we would like both so we could get fresh towels again in the evening after returning from the pool, etc. We also asked him for a second drinking glass in the bathroom. The glass never showed up...all week. And, our cabin was serviced once a day anywhere between 9 am and 3 pm, not at the time or frequency that we were told it would be done at the start of the cruise. The service throughout the ship was lackluster, uncaring, and slow. This included the staff in the main dining room and buffets, at the bars, in the casino, etc. The food throughout the ship was limited in variety, poorly cooked, generally served luke warm if not cool, and had little taste. While I'm not a stickler for "Formal Night" attire, the couple at the table next to us was allowed in the main dining room dressed in shorts, t-shirts, and flip flops. Then, again on Formal Night, a man, who I was hoping would be the Maître D', came to our table to perform coin tricks. Internet, even the "Premium" internet that I had paid extra for was slow and spotty throughout the cruise. No hope of streaming anything. Lucky just to get a connection once in a while and to check e-mail. Entertainment was substandard compared to what we have experienced on other similar cruise lines. The smoke in the casino was unbearable. You couldn't get anywhere near the center of the ship where the casino was without having to suffer the from the smoke. Read Less
2 Helpful Votes
Sail Date: November 2018
First, the crew and staff of the ship are very friendly. Always received great service and felt welcome. Very nice room that was cleaned well. The food on the trip was average. Not terrible, not great. We met some very nice people on the ... Read More
First, the crew and staff of the ship are very friendly. Always received great service and felt welcome. Very nice room that was cleaned well. The food on the trip was average. Not terrible, not great. We met some very nice people on the ship from all over the country as well. We did experience some problems. We had neighbors that played music so loud, it was not a pleasant experience. Secondly, one night while pushing my wife in her wheelchair, a guy claimed i touched him and wanted to fight. We also noticed at night in the dining room, guys had jerseys on with the pants below their waste and ladies with their you know what hanging out of their shorts (Carnival, enforce dining room attire). Our door was knocked on 3 times looking for the party next door. I am not sure if it was the week we sailed, the port we sailed from or just bad luck. Our Carnival cruise in Alaska on the Legend was amazing. I will just say, be careful cruising from this port. embarkation= smooth parking = smooth anytime dining = smooth buffet area = not pleasant shore excursions = organized and variety Would i consider Carnival again, yes, never from New Orleans again. Read Less
4 Helpful Votes
Sail Date: October 2018
We went on this cruise to join other family. Right from the start we noticed that the drinking water had a bad door and taste. I spoke to the staff and Guest Services and the response was not to drink the tap water but buy bottled water. ... Read More
We went on this cruise to join other family. Right from the start we noticed that the drinking water had a bad door and taste. I spoke to the staff and Guest Services and the response was not to drink the tap water but buy bottled water. This is the first time I have ever exoperienced this issue ona cruise ship. We are Paltinium members on two other cruise lines and will NEVER travel on the Dream or another Carnival ship again. The dining room water was no better and I had to leave to go get the bottle water from my room. Again a first. There was not even a table cloth on the main dining room tables? The attitude of the wait staff and Guste Services is that the water has been tested and is okay but they could not explain the bad smell and taste. The remedy was that they will gladly sell us bottle water at $3.75 a bottle though! By day two of the cruise we notices that hat the room began to smell badly and discovered the ventilation system was bringing in hazardous exhaust fumes from the ship. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise because it was going to several places we were wanting to go. The port was within a hundred miles from our house. We have cruised Carnival many times in the past. It is not our preferred cruise line but having not been ... Read More
We chose this cruise because it was going to several places we were wanting to go. The port was within a hundred miles from our house. We have cruised Carnival many times in the past. It is not our preferred cruise line but having not been on a Carnival ship in several years we thought we would give them another try. Hoping that their ships were modern and clean it was very disappointing from the very beginning. The interior of the ship reminds me of a 70’s nightclub. Red, orange and brown decor adorned the entire ship. So with this disappointment we were still optimistic about our week on board. Hoping that suite accommodations would be our saving grace we proceeded to our cabin with excitement. Our room was exactly what we had expected and our cabin service was good. Downside... room was located on 9th floor directly under an outside dining area with a wooden deck. The sounds of chairs and tables being moved began at 5:00 am and continued past midnight. It only stopped for a few minutes in between guests. So our suite oasis was never a peaceful retreat as once thought The hallway of the 9th floor had an odor that smelled like raw sewage. I reported this odor and inquire as to weather this was a health concern. I was told they were aware of the problem and should have in fixed in the near future and that it posed no health risk. This odor continued throughout the week. Read on... Read Less
2 Helpful Votes
Sail Date: September 2018
Not been on Carnival before and we won’t again. Food was okay but that was all. Decor very dated. Certainly needs brightening up - everything is brown and orange. Daytime activities are rubbish. They have this thing with hasbro and the ... Read More
Not been on Carnival before and we won’t again. Food was okay but that was all. Decor very dated. Certainly needs brightening up - everything is brown and orange. Daytime activities are rubbish. They have this thing with hasbro and the games are juvenile. Lack of trivia’s and the odd one they did it was like the staff didn’t want to be there. On one day after they did a music trivia the host decided the next trivia would be fairy tales - everyone but a few got up and left! Well she was only 20 and it’s what she wanted to do so never mind the people! Last day was at sea - nothing going on on board and no show in the evening - unheard of. Finally they held the meet and mingle on the last day....we had water and several biscuits on offer with a wonderful Roberto who spoke about the wonderful shows they put on. If you want to stay outside and sunbathe all day - fine but for everything else it was very poor. Read Less
2 Helpful Votes
Sail Date: July 2018
Looked good from web and reviews we saw BUT balcony room a disgrace. Dirty, rusting, scratched, tired, very cheap - grey supposed to be white towels. Wardrobe door unhinged same as toilet door closing system broken but still closing. No ... Read More
Looked good from web and reviews we saw BUT balcony room a disgrace. Dirty, rusting, scratched, tired, very cheap - grey supposed to be white towels. Wardrobe door unhinged same as toilet door closing system broken but still closing. No toiletries apart from shampoo and shower gel. Porthole and door dirty and decayed. Balcony should have been taped off rusting dirty shambles. You would not go out barefoot or sit on seats (subsequently replaced). First to the fun bought but didn’t get cases until after 5.00pm!!! Closest we have been to getting off a boat and staying in NOLA. Saving grace was staff at Spa and staff at Steakhouse who were terrific. We are now stuck in a room with the smallest rustiest balcony I have ever seen. Thank God it’s only 7 days. Also internet dodgy. Customer Service Manager very polite and understanding but powerless. Got embarrassing and tiring. Read Less
2 Helpful Votes
Sail Date: June 2018
I was very disappointed with the carnival dream. Getting on the dream went smoothly and fairly quick. But shortly became chaos we could not get back to our cabin till 1:30 that is where our sign and sail cards were we boarded at 11:30 so ... Read More
I was very disappointed with the carnival dream. Getting on the dream went smoothly and fairly quick. But shortly became chaos we could not get back to our cabin till 1:30 that is where our sign and sail cards were we boarded at 11:30 so we had to wait 2 hours before I could get my 2 girls a soda not to mention a rain storm had moved in and everyone was jamming into the common areas. As for the food in the dining room portions were small and some didn't taste good at all say brunches are good but most of the steaks I had were very tuff some were over cooked. Lido deck buffet need a major overhaul most of the food there was nasty. Guy burgers are great pasta bar nasty and I didn't like the deli(why have a deli with premade sandwiches that they burn warming up Read Less
1 Helpful Vote
Sail Date: June 2018
We were really excited for this cruise. I usually go with Carnival, because the food is great, service is impeccable, and good bang for the buck. Good points first: Embarkation was wonderful! Quick, no long lines, and on the ship ... Read More
We were really excited for this cruise. I usually go with Carnival, because the food is great, service is impeccable, and good bang for the buck. Good points first: Embarkation was wonderful! Quick, no long lines, and on the ship in a jiffy. Some of the staff were very friendly. A couple of the salads at the salad bar were really good. A trio of violinists called the Sunny Trio were the high point for us. Very talented and unexpected! Now for the bad: Food quality: Many of the desserts had a gelatinous texture. Chicken served to me at Guy's Pig and Anchor (I think that's the name) was 1/2 skin and fat, and I had to throw most of it away. Pulled pork had some dried out bites that no amount of the delicious bbq sauce would cover up. Dinners were hit and miss. Some were pretty good while others I would rather forget. Service: The worst! I'm a gold member so I've taken my share of Carnival cruises. Never have I had poor service until now. Some of the waiters were downright grumpy! Night 2: Elegant night - Late dining. Our table was given 1 small roll each and the basket was taken away. We waited 1 hour before receiving appetizers, and my son didn't get his! He waited another 15 minutes before bringing it to server's attention. That and the fact that he ordered 2 bottles of wine which had not been served. By this time, we were VERY HUNGRY! My son finally got his appetizer after we were completely finished with ours - sauce dried on the plate presumably from sitting somewhere for a very long time. Bottles of wine came after waiting 90 minutes or more from the time we ordered! This was NOT an isolated incident. We breakfasted with another couple the we just met in the dining room. The wife never received her omelet. When the husband brought it to the waiter's attention (after we were completely finished with our food) I could see the waiter around the corner picking up entree lids until he found the errant omelet and served it to her. It probably had been sitting there 30 minutes. Our last dinner aboard ship, we experienced the same thing. Sitting, sitting, waiting for food...any food. We were just getting our desserts after most of the dining room had left. There were several tables that had this incredible poor service. I had to step aside for wait staff several times a day. Normally they let you pass. The pools: Standing room only! It was ridiculous. I heard several people complaining that the spas were cold to lukewarm. I have to wonder if Carnival has severely cut staff to cut costs. Grumpy waiters, low quality food, & poor service = save $ for Carnival? Carnival, you just lost a long time customer. Read Less
1 Helpful Vote
Sail Date: June 2018
We sailed on the Carnival Dream out of New Orleans on June 3, 2018. In our group of 10 were brand new travellers together with seasoned cruising veterans. Half of us had sailed on Carnival in the past. Food servers were slow, forgetful, ... Read More
We sailed on the Carnival Dream out of New Orleans on June 3, 2018. In our group of 10 were brand new travellers together with seasoned cruising veterans. Half of us had sailed on Carnival in the past. Food servers were slow, forgetful, and inattentive in the main dining room. We were never asked on a single occasion if we wanted something to drink besides water. Not even coffee with dessert. Servers forgot main courses, appetizers, and other items. On one occasion, I waited for an entire hour before we were served our first course. This is simply outrageous. Food servers in other areas of the ship were downright rude at times. Food options were the worst thing I’ve ever seen on a cruise. With so many options available on paper, it sounded like a veritable culinary delight. But the reality is that the majority of the dining options were only open during lunch. This includes the barbecue place, the Mongolian wok, which is really part of the buffet, and the Indian place. The burger joint (which is awesome and should be open longer hours) is open between noon and 6 PM, so if you were dining even slightly late, that is also not an option. Carnival now also charges for room service after 10 PM. With three days on shore, that meant that we only had four real opportunities to dine somewhere besides the Lido deck and the main dining room. Even the buffet was only HALF open at dinner and the selection was sad at best. There was a single counter at the back of the ship open during dinner time. And the two halves of the counter were mirror images of each other. Basically, there were about 20 feet of choices, not counting the dessert bar. And the dessert bar was similarly limited in selection. It felt like a poor man’s Golden Corral. Food quality was also the worst I’ve ever experienced. This obvious ploy to force people to choose either the main dining room or one of the additional purchase option restaurants was infuriating and completely at odds with our last cruise with Carnival. Eating times were silly. Lunch started exactly at noon. If you were hungry for lunch before noon, for example at 11 or 11:30, the only option was to eat at the pizza place. Which of course was jammed because there were no other options. And pizza quality was only fair (except the quattroformagio, which was great!). On the other hand, they had 1/4 of the buffet open until noon, but it only served breakfast options. Again, this is something we have never seen a Carnival cruise. The entirety of the cruise also consisted of a constant barrage of attempts to sell you things. That is pretty consistent with other cruising experiences, so perhaps I was just more annoyed by this time as a result of the dining options being so limited. Overall, the ship is not aging well. There were dents in various items and walls, the carpeting in our room was coming up, there are places were pieces of trim had obviously gone missing, and generally there was a neglected feel in most of the main living areas of the ship. Room cleaning has been reduced from twice a day to once a day, which was of great annoyance to my mother and aunt. However, our room steward, Ary, was simply fantastic and one of the highlights of the cruise. Cruise director Lee was an excellent cruise director. Also, the entertainment quality has improved. The main shows are still not quite up to Norwegian standards, but definitely better than they used to be. Nonetheless, this is insufficient to overcome the worst dining experience I have ever had on a cruise. We won’t be back. Read Less
Carnival Dream Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.5 0.0
Entertainment 3.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 3.0 0.0

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