1,180 Carnival Elation Cruise Reviews

My husband and I have done many cruises and this was our third carnival cruise. The food was awful and cold breakfast and dinner regardless of eating at the tiny buffet or dining room. It seemed like there wasn't enough crew to take ... Read More
My husband and I have done many cruises and this was our third carnival cruise. The food was awful and cold breakfast and dinner regardless of eating at the tiny buffet or dining room. It seemed like there wasn't enough crew to take care of the guests on board. The ladies room on the pool deck only had two stalls and one was broken from the moment we got on board. The pool was rusted and not pretty to look at. The ship is going to dry dock 23 days after our cruise and the attitude for the crew on board matched. They ran out of miller lite/bud lite on the last night of the cruise and my husband was very upset after paying for the cheers package these are the only beers he drinks. Also, they started packing up (shrink wrapping) chairs on the last full day made us feel not welcomed (serenity deck). The only plus was the burgers and fries which is only open for lunch. Read Less
Sail Date February 2020
We planned a 5 day trip to Disney and decided to take a cruise. Family of 5. My husband 40, myself 40, daughter 19, son 14, and youngest daughter 8. I had no preconceived thoughts. My first cruise. I would have rather just take the money ... Read More
We planned a 5 day trip to Disney and decided to take a cruise. Family of 5. My husband 40, myself 40, daughter 19, son 14, and youngest daughter 8. I had no preconceived thoughts. My first cruise. I would have rather just take the money spent on this cause and booked a week long vacation at Destin, FL. The room was spacious and it accommodated us just fine. We really enjoyed our private balcony. However, it was not clean. The bathroom smelled of urine/sewage and was hard to stomach. The water was yellow that came out of the faucet. The boat was extremely rocky but I realized I was in the middle of the ocean. I felt there were surprise charges that were not properly explained. We paid them because, it is what it is. The formal dinner was a joke. The only thing I loved food wise would be Guy burgers...yum. Hong was an awesome server! He appeared everywhere. The room service food was gross. Nassau was trashy. We could not afford anything excursion at the ports. Freeport was better with a cute shopping area at port. You can not walk to or see the ocean unless you taxi out of the gates fenced port area. Again we could not afford an excursion. Let some 2 for 5 people. I was shocked at how raggedy the boat looked. Read Less
Sail Date February 2020
the boat was 3 hours late. We got on the boat around 12 pm when we were supposed to be on at 8-9am. We stayed at the port until 6pm with nothing to do you couldn’t smoke or gamble while the ship was docked. They said we were delayed ... Read More
the boat was 3 hours late. We got on the boat around 12 pm when we were supposed to be on at 8-9am. We stayed at the port until 6pm with nothing to do you couldn’t smoke or gamble while the ship was docked. They said we were delayed because of a medical issue with a guest. They said we had to turn around.we never left the dock! Oh and we couldn’t eat and the pool and two front jacuzzis were not working because they “hit a storm” coming back and things weren’t working. we left the port at 6pm with half a motor working. They skipped amber cove and only gave us 50$ back. The whole trip was horrible food was awful. Our floor always smelled like diarrhea. We docked on time and they set sail for next cruise! Spend the extra money and get a better ship ! Read Less
Sail Date February 2020
We were 1st time cruisers and chose this one because of the short length incase we didnt like it. We left 3 hours late from the port because the crew was still loading supplies. Then as we shoved off the was a medical emergency and had ... Read More
We were 1st time cruisers and chose this one because of the short length incase we didnt like it. We left 3 hours late from the port because the crew was still loading supplies. Then as we shoved off the was a medical emergency and had to go back. Then the boat couldn't get up to cruising speed and we were in rough waters. You felt every wave as we were only going 10-11 knots, we were told mechanical issues. The next day in the afternoon we were told we wouldn't be able to make Amber Cove so we would cruise to Grand Turk. The boat was barely moving, we were given 50 on board credit, which really means here is 50 bucks to spend on overpriced drinks or in the Casino. Either way you are spending it on the ship or you dont get it. We made it to Grand Turk and had a fabulous day. Its breathtaking there. The food isn't that great, unless you have a burger at Guys. The formal dinner was ok. The boat itself.is very old. A lot of rust on exterior. The interior needs a major update. Elevators were often not working or out of service. Staff was friendly. Overall is was disappointing for 1st time cruising. All my friends that go on a cruise tell me that we shouldn't give up cruising, just dont use carnival. Read Less
Sail Date February 2020
Let me first start off by saying we departed the port 3hrs late!!! I already had reservations when arriving at the port because the boat was smaller and looked older. The boat’s stops were Amber Cove and Grand Turk. As we were attempting ... Read More
Let me first start off by saying we departed the port 3hrs late!!! I already had reservations when arriving at the port because the boat was smaller and looked older. The boat’s stops were Amber Cove and Grand Turk. As we were attempting to leave the port someone had a medical emergency (I had no problem with that but will explain my frustration). We set sail on Sat and were at sea on Sun. Saturday and Sunday the boat was very rocky. There were alot of people becoming ill because of it, me being one of them. I even had sea bands on and I still was ill. We were told middle of the day that our 1st stop to Amber Cove was not going to happen. The reason being 1) We were delayed leaving the port by 3 hrs 2) they stated the boat was having mechanical issues which resulted in the boat not reaching optimum speed and 3)they mentioned that when we left the port there was a medical emergency and they had to turn around to let the passengers off(which I felt that didn’t have a huge factor in the delay because when it happened we were floating away from the dock to pull off so there was no turning around because we didnt get anywhere). We were suppose to spend a whole day at Amber Cove So not only is this boat constantly rocking but now we’re not going to Amber Cove(which I was excited about). We were only given a credit of $50. Everyone on the boat I had interactions with were pissed even myself because we all felt like more should have been refunded more than $50. So now we are having to spend another day on the “rocky boat”. My personal opinion I feel like they knew before we got on the boat that they were having issues. On a lighter note though the dining staff were PHENOMENAL!!! Wilfredo and Chui were amazing! Even down to our room attendant Made. You could tell the staff were genuine. They were always smiling, friendly and personable. You could tell they were all about their guests and wanted us to enjoy our vacation. The boat is being dry docked to have work done and hopefully when that’s done the experience will be better for future cruisers. By the way Grand Turk was beautiful with pretty clear waters. It was very relaxing. I did not do any excursions but heard nothing but great things. Read Less
Sail Date February 2020
Mid winter 50 TH birthday cruise on the Carnival Elation, Some good, some bad and some real ugly. For the record this was my families 8 TH Carnival Cruise since 2013 and our 12 TH cruise overall. This ship is in desperate need of the dry ... Read More
Mid winter 50 TH birthday cruise on the Carnival Elation, Some good, some bad and some real ugly. For the record this was my families 8 TH Carnival Cruise since 2013 and our 12 TH cruise overall. This ship is in desperate need of the dry dock scheduled for next month. I was surprised on how much rust was on the exterior of this ship but not all was bad. We had two rooms E-52 & E-56 and also we were with of group of 38 people in 14 different room, all of which I helped to book, all good friends on mid winter recess from New York State.This was the third cruise in three years that I've help book over 10 + rooms for our Mid Winter recess in February. We will start with the Good: The food, from the MDR (breakfast, dinner & sea day brunch) to Guy's Burgers as well as the Blue Iguana you can't go wrong. The Cruise Director Alex, outstanding job, He is full of energy. The Cowboy Comedian at Punchlines Comedy Club, one of the best I've seen !! Book him long term on all your ships !! The Cabin Stewards, absolute great job once they realized we were upgraded to there block of rooms that they were taken care of. The Itinerary, 5 night with port of calls to Amber Cove & Grand Turks. The Bad: The smaller size boat with less bells & whistles. Not having any additional for charge restaurant options on the cruise. (no steakhouse) Guest Services, no real managers, just a bunch of folks reading what the last representative wrote on the computer screen from previous visits to the guest service desk. Much smaller shopping area. Terribly small Serenity deck that had black soot from the smoke stake dropping on guest utilizing this area. The smell of sewer in hallways on all different decks during the 5 night cruise. The Ugly: The super strong smell of sewer that kept backing up into our stateroom cabin bath room vent and drains. This started right after the mustard drill and got progressively worse. We called and they sent a guest service representative to see for herself, she almost got sick. They said they would send someone to sanitize the bathroom and a plummer to hopefully fix the problem. Day number two this smell got even worse, Went to the guest service desk to complain and they said they will try to fix the problem again and I said that I would like there rooms manger to please come and see for him or herself. Then then admitted that this has been an ongoing problem with this room E-52 and wouldn't be able to fix this until it was in dry dock. They would need to move us to a lower floor, only room available was on the Riviera deck and give us a $200 we are sorry for the bad experience in on board nonrefundable credit. Which we were OK with but it meant leaving our 17 year old son and 18 year old nephew alone three floors up. We trust them so we accepted the move to the Riviera deck R-195 and to be away from that horrid smell. Next comes the ugly, the next day a different customer service representative called to ask if we were satisfied with the way things were handled, We told them that we are still upset and that we do not see the on board credit to our account.The women who was speaking to my wife on the cabin phone stated that it wasn't Carnival's policy to move rooms and give on board money credit, she told my wife that she must be making this all up. My wife was livid being basically called a lair by this representative. We have now wasted over 4 hours dealing with this situation and moving rooms. When it was all said and done we were given the on board credit because the manger who was helping us failed to write this up correctly on there guest services computer. No apologies were offered by the representative for her bad choice of not being a not so good guest relations employee by saying my wife was wrong. If they would've communicated correctly they could've avoided making a bad situation even worse. I felt we were very reasonable and just wanted to be dealt with professionally. I hope someone from cooperate Carnival reaches out to us, I would like them to explain why my family should be loyal to the Brand and someday Cruise a 9 Th time on one of there ships. With so many cruise lines, I'm not sure I will be back without a proper apology from someone from the corporate staff. Read Less
Sail Date February 2020
This was my second time on the Elation, first was pre-2017 upgrades. Pros: Great crew, lots of potential for entertainment. Our stateroom (on G deck) was great. Embarkation at Port Canaveral is the smoothest I've been ... Read More
This was my second time on the Elation, first was pre-2017 upgrades. Pros: Great crew, lots of potential for entertainment. Our stateroom (on G deck) was great. Embarkation at Port Canaveral is the smoothest I've been through. Some of the restaurants were good. Guys burgers is you get a burger on a bun and then build it yourself. Really nothing special, but still decent. The Taco Bar is pretty much the same, they give you a tortilla and your choice of meat, and you build the rest yourself. The deli in the back was great, and the two or three people that served were amazing. I tried 3-4 different things and got hooked on the BLT for breakfast. A lot of people rave about the pizza, and it is okay, but not my favorite. I personally think even DiGiorno is better, but having it readily available 24/7 is good. Would like to see some other American favorites. The Shows were entertaining. Went to 2 comedy shows on the first half, but the better of the two comedians got off the boat for the second half. Cons: My biggest gripe about this ship is the layout seems to leave a lot of dead spaces and areas where the stage or dance floor is also a main walk way. (drama bar). Went on back to back cruises and part of the entertainment from the first cruise got off the ship for the second cruise. Second cruise had less entertainment. The pre-2017 cruise they had a pool in the back of the ship, giving the Elation 2 pools and 4 hot tubs. In 2017 they eliminated the pool in the back to to add the water slides, which is fine, except they really need a pool back there for the kids as well. Even a shallow 2-3' deep one would do wonders. Without that, the main pool and spa tubs in the middle of the ship were constantly packed with small children. When entertainment did happen in a club, the club was packed full. Whether it be live music or comedy, however, there seemed to be only a few happening at a time, and many of the clubs would be closed (nobody running the bar). Lido deck entertainment is kind of hard to see. Just seems like something is always in the way. I don't remember it being that way back in 2008. Maybe equipment on the stage? Honestly, I worked in a local music business (very small time), but one thing the DJ's would do is play to the audience. DJ Renzo played what he liked, ignored request, and would seem to deliberation drive people away. Read Less
Sail Date February 2020
We were just on Carnival Elation for a 5 night cruise. Overall the cruise was good, as it had some things we really liked and some things that were kind of lacking. We did not have any problem with our cabin and our room attendant was ... Read More
We were just on Carnival Elation for a 5 night cruise. Overall the cruise was good, as it had some things we really liked and some things that were kind of lacking. We did not have any problem with our cabin and our room attendant was attentive and got anything we wanted, i.e. extra pillows , two buckets of ice, and a chair so I could sit up if needed to with my bad back. On the positive note, the entertainment was very good. The singers and dancers were excellent and very talented. They put on shows of different genres and each was amazing!! Also one of the late night comedians was very funny, the other one was just average. The biggest reason I can't give this cruise a 5 star great rating is the food on the buffet on lido deck. Each night they had meat that was carved for you and the only night it was quite good was the first night they had pork roast. that was tasty, but a little bland. The other 2 nights we ate at the buffet the meat that was carved was substandard, tough and dry and very little taste. There also dint seem to be much variety of side dishes, and each night they had over done baked potatoes, no mashed, French fries or red. Nothing but the same baked potato. Also the quantity and quality of the other side dishes was disappointing . Some were very spicy and not labeled that you would know that, and some very tasteless. We did eat in the dining room 2 nights and the food was very good, but the servers , although very efficient were not very friendly. they seldom smiled or interacted with us. Also I don't see why they don't have the burger place open at dinner time. Id much rather have it open for part of dinner than 11 am. In the casino some of the dealers and pt bosses were very nice and friendly and some u couldn't make them smile if u tried. Overall it was a good cruise but could have been great if some of the staff were more friendly and if they work on making the buffet better. The last 2 cruises on carnival I was on slightly bigger ships and the food on the buffet was better. To end my review, I also remember more deck parties and parties in the bars and clubs that were announced and not so much on this cruise and after 11:30 at night there was nothing to do but go to the casino. Read Less
Sail Date February 2020
I chose this particular cruise for the stops in Grand Turk and Amber Cove, and was not disappointed! Embarkation was smooth, fast, and well organized. Because our transportation got us to the port earlier that the time I signed up to ... Read More
I chose this particular cruise for the stops in Grand Turk and Amber Cove, and was not disappointed! Embarkation was smooth, fast, and well organized. Because our transportation got us to the port earlier that the time I signed up to board, I was afraid I would have to wait until my designated time but we got right on the boat with no issues or delays. We had Faster to the Fun, which is definitely worth the money! I admit I was a bit skeptical about the Elation due to previous not-so-great reviews, but my experience was nothing like those reviews. It's a beautiful ship, despite a little rust and being older. I plan a cruise based on activities offered, not on what the ship looks like. Several of the previous reviews also mentioned mechanical issues and/or rocking of the ship. There has always been a bit of a sway on any ship I have been on, which I find relaxing. There was one day where the rocking was a good bit more noticeable, but come on...the winds were hitting 40 and 50 mph that day. A little rocking is to be expected with winds that high. Our stateroom was a junior suite on the Grand Deck. To me, the only really noticeable difference between this stateroom and a regular balcony room was the larger TV. It had the same amenities and maybe a slightly bigger bit of floor space but not a vast difference. Next time I will save a few bucks and stick to the regular balcony. Our steward, Soma, was the absolute best I have ever had on any cruise. Food was so-so, just basic cruise ship food. 99% of the staff was friendly, but there is always that handful that just doesn't seem to want to be there. The cruise director and the rest of the entertainment and leadership crew were spectacular as well. On the last night there was a couple playing violins at the atrium bar that played the most incredible version of "Free Bird" I have ever heard, all on violin. They held an audience of several floors of cruisers in awe from start to finish. We didn't do any shore excursions, but just chose to explore the cruise ports. Grand Turk was almost too crowded, with one other ship in port that day. Amber Cove seemed a bit more spread out and was more enjoyable to me. I only wish we could have stayed in Amber Cove a bit longer. It's a shorter day in port than Grand Turk, but it seems like there is more to do there. I would definitely do this cruise again. Read Less
Sail Date February 2020
We chose this cruise because the family took our mother-in-law who is 88 on a cruise. She did not want to be gone for more than 5 days. Rist was everywhere on the ship, this was a bit disconcerting. There was only one good ... Read More
We chose this cruise because the family took our mother-in-law who is 88 on a cruise. She did not want to be gone for more than 5 days. Rist was everywhere on the ship, this was a bit disconcerting. There was only one good entertainment, the violin players, Isabel and Juan. The Piano Bar singer was the worst. The dancers tried and did a good job with what they had to work with. The theatre had minimal props and entertainer support. The costumes were dull and looked like 2nd had store leftovers. The dining room food was flavorless and took a very long time to arrive. My favorite, the chocolate melting cake, was always room temperature and doughy. Overall, despite the above, it was a good cruise as my mother-in-law had a wonderful time. She had not been on a cruise before so she did not have anything to compare. Read Less
Sail Date February 2020
This is a ship that isn’t a big topic on the boards (unless there was something to complain about it seemed) so I am happy to add some information to future cruisers considering the Elation or some info for those of you already booked! ... Read More
This is a ship that isn’t a big topic on the boards (unless there was something to complain about it seemed) so I am happy to add some information to future cruisers considering the Elation or some info for those of you already booked! To give some context for my review – on this cruise it was myself and husband (both 45) and our 16 yo daughter. This was our 6th Carnival and 7th cruise. We are big fans of travel – multiple All-Inclusive trips throughout Mexico, Cuba, VRBOs in Mexico and 20+ trips to Las Vegas filling our cold Canadian passports. We booked this trip to follow our 5 Day adventure in Disneyworld. The ship and itinerary were the only ones that worked into the schedule so that was the one and only reason we booked this ship. We booked directly with Carnival via the website – no PVP or other agent used for our planning. We travelled on our 5 Day from Port Canaveral to Amber Cove and Grand Turk. We stayed in cabin U243 – an extended Aft Balcony, our first in this category. We normally stay in a regular balcony. Over All Impressions (as it is pretty long below): • Staff were fantastic, super engaging, hard working and always had a “Good Morning” or “Good Evening” as we walked by • The ship is clean, sure its older and ready for dry dock to tighten up a few things but no complaints at all on the cleanliness or the state of the public areas or staterooms • Food and drink were awesome and plentiful – YTD worked great • Casino was fun but smoky • Didn’t attend any big shows – but everywhere we looked people seemed entertained and happy Read Less
Sail Date February 2020
Overall, we had a great trip! No major issues that ruined our fun. The only issues we ran into were on the second day of our cruise. The service in the Imagination dining room was insanely slow and items that were "to order" were ... Read More
Overall, we had a great trip! No major issues that ruined our fun. The only issues we ran into were on the second day of our cruise. The service in the Imagination dining room was insanely slow and items that were "to order" were served incorrectly. Thankfully mistakes were corrected but it is worth noting. I had heard the previous cruises had been rough trips and had unhappy cruisers, so I'm sure the crew was tired and they seemed it. They work so hard to make us happy, so it made sense. By the next day, service was to what we are used to and we were happier. The shows and entertainment was really good. This trip we decided to leave our kids home, but they would've had a blast. The ship definitely was in need of maintenance mechanically. The first night we hit rough seas and the ship was sounding rough. It is a 22 year old ship, so I wasnt surprised and stuff happens. She is scheduled for dry dock in March and she really deserves it. Read Less
Sail Date January 2020
Chose cruise for price and destinations. Easy embarkation. Having lunch by noon. We'd visited Margaritaville in Grand Turk and looked forward to returning. Had not been to Amber Cove. Pleased. Zip line $20 unlimited. We did not do ... Read More
Chose cruise for price and destinations. Easy embarkation. Having lunch by noon. We'd visited Margaritaville in Grand Turk and looked forward to returning. Had not been to Amber Cove. Pleased. Zip line $20 unlimited. We did not do excursions, finding them pricey. Had Super cruise director/Jen.. Quirky and fun!!! Rico/Imagination waiter excellent. He sang 2 nights. We requested his section each night. Not disappointed. Good food, plentiful and varied. Love chocolate melting cake and cold strawberry and peach soups. . Ship clean. Updated recently. We've cruised on Fantasy class 4 times. Like the size. Shows fantastic tho a bit loud at times. Amazing dancers. Weather wasn't the best but there was always something to do. Wish something could be done with casino smoke. Piano bar performer delightful. Favorite later evening spot. Met lots of interesting and friendly people. Love cruising. Have never had a bad one. They simply pass too quickly. Read Less
Sail Date January 2020
We are experienced cruisers who generally avoid Carnival, but in this case found a price that was tough to beat and a schedule that worked perfectly. Despite boarding the ship with a questionable attitude, we found ourselves having fun ... Read More
We are experienced cruisers who generally avoid Carnival, but in this case found a price that was tough to beat and a schedule that worked perfectly. Despite boarding the ship with a questionable attitude, we found ourselves having fun more often than not. The Pros: 1. Our oceanview cabin was surprisingly attractive, spacious and comfortable. The bathroom was perfectly functionable, if a bit simple, and the water pressure was fantastic. 2. The food was actually pretty decent, especially in the MDR. 3. The vibe on the ship was FUN FUN FUN. People of all ages crowded the public areas day and night dancing and simply enjoying themselves. 4. Add-on's like water and WiFi were reasonably priced. The Cons: 1. The Tiffany buffet - the smallest buffet I have ever seen on a ship, with only one food section (we had Italian, French, American and Caribbean for each of the four days we were on the ship) and a deli counter, salad bar and dessert section. Hardly a wide selection of food, and cooked vegetables were nowhere to be found. 2. Rust - Any parts of the ship that used to be white are no longer pristine - this ship is showing its age. However, at night it was pretty gorgeous onboard. 3. Fellow travelers - Yikes. 4. Dishevled employees - Rumpled uniforms, weird unifoms (hard to tell employees from passengers) - it just didn't feel anybody was taking much pride in their appearance. For a cheap getaway this was a good ship with friendly service. There was some noticeable rocking but nothing too nauseating. Easy embark, painful debark process. Read Less
Sail Date January 2020
We just got off of this ship--cruising Jan 11-16. I do not recommend this ship or carnival at all after this experience. We had 18 people on this ship, and this was the first cruise for many of us. Sometime during Sunday night, the ship ... Read More
We just got off of this ship--cruising Jan 11-16. I do not recommend this ship or carnival at all after this experience. We had 18 people on this ship, and this was the first cruise for many of us. Sometime during Sunday night, the ship had "mechanical issues" which maxed out our speed at around 8 knots or less. When we woke up on Monday morning (Amber Cove day), we checked our location on the map on the tv, and we knew we weren't going to make it to port. The captain didn't announce that we weren't going to port until 1020, and we were supposed to port at 1030. They gave each person onboard a $50 credit and refunded the port fees. We were assured that the issue had been resolved and that we would make it to Grand Turk the following day (Tuesday). All of Monday, looking at the map, our ship was headed due West (the opposite direction of Grand Turk) until about dinner time when we turned around completely and finally started to travel above 8 knots. Tuesday morning we were scheduled to dock at 8 am...Tuesday morning after 8 am, they begin making announcements that the wind was too high and the captain had made two unsuccessful attempts to dock. He was going to make one final pass to try to dock...the final pass, we didn't even make it near the dock at all, and then we just started cruising away from Grand Turk completely without another announcement. After about 20 min of cruising, they finally announced that we missed our port again and that they would try to secure a port for the following day. They again gave each passenger a $50 credit, but did not refund the port fees. Meanwhile, we checked the weather when we were close to Grand Turk, and the wind was only 13 mph, and we started heading away from the island at around 10am. We also found that another cruise ship (not carnival, but carnival owned) was able to dock only 1 hour after we left. We believe that the captain just wanted to prove that he could make it to a port but never had any intention of actually docking there. Meanwhile, this entire time, the ship had been so rocky that people were just vomiting on the floors anywhere and there were barf bags hung near the elevators because so many passengers were sea sick. You couldn't even walk straight because the ship had so much movement. They finally announced on Tuesday afternoon that we would be going to Nassau, which no one wanted to even go to at this point! If we had wanted to go to the Bahamas, we would have saved the money and booked a cruise only to there! They said we would port from 10-5, then they changed it to 10-430, then changed it again to 10-4.... Wednesday morning comes, and it's 10 o'clock, and we are not in port. No one was surprised at this point. They announced that we were running behind due to currents, and that we would be there at 11... We finally docked and got off the ship after 11 am. After 4 days of being stuck on the ship! The whole night we were traveling at around 18 knots, by the way. As we were at the beach in Nassau, you could see our cruise ship along with the other ships docked, and the elation was just billowing black smoke. Obviously something wasn't right with it! Then magically, on the way back to port Canaveral, we were able to travel at 23 knots. We were supposed to be back at 7 am initially, but they changed it to 8. And then we didn't actually port until shortly after, and they didn't even begin debarkation until after 9 am. The only reason we stopped in Nassau was to avoid fees for not stopping at any ports, in my opinion. This ship should have dry docked when it first started having issues months ago. Yet they continue to cruise this trashcan to make money. I will never travel with carnival again or with any of their other companies. I will say that the staff on board the elation was great! Especially the servers at dinner and the cleaning staff! Oh, and I forgot to mention that the pool was closed on one of the sea days for maintenance. Our stateroom had obvious vomit stains on the carpet, and the window was extremely filthy! Read Less
Sail Date January 2020
A 5 day cruise that went nowhere. Many execuses why we didn't get to any of our ports. Recommend not to go on this ship. Needs to be sunk. No compensation from carnival on missing our ports of calls. Stabilizer not working, only 1 ... Read More
A 5 day cruise that went nowhere. Many execuses why we didn't get to any of our ports. Recommend not to go on this ship. Needs to be sunk. No compensation from carnival on missing our ports of calls. Stabilizer not working, only 1 engine was running, shook all the time. Many sick people on cruise. State rooms were nice. Our frig didnt work so no cold water. Wait staff was the only thing that I can say was good for this trip. Pinky was our bartender and was the best. Comedian funny as he had much to joke about how much of our trip was a joke. I really felt bad for the people that were going to cruising right after we got off. Hope they like to stay on a floating toilet. Didnt see any efforts when we got off of them fixing any engine problems. No more Carnival cruises for my family. If carnival would have acknowledged the problem with a discounted cruise or something. Shame on you Carnival. Read Less
Sail Date January 2020
My two best friends and I planned a Birthday trip for this cruise back in August. All of our birthdays are in January and the destinations (Dominican Republic & Turks and Caicos) seemed so perfect. Everything was going smoothly up ... Read More
My two best friends and I planned a Birthday trip for this cruise back in August. All of our birthdays are in January and the destinations (Dominican Republic & Turks and Caicos) seemed so perfect. Everything was going smoothly up until the very first night. We experienced extreme rockiness aboard the ship. The ship was making very unusual sounds that had many of us scared. This was my 3rd cruise and I had never heard anything like it. The director of the cruise failed to update us on these weird sounds. Throughout our first night, at about 12am we heard scraping sounds and the ship began to shake. We were absolutely terrified but thankfully, the noise and shaking eventually stopped. By Monday morning, the captain notified us through the speakers that we would not be able to make it to Dominican Republic due to the engine having problems. The speed of the boat slowed down tremendously and there was no way were going to make it to our destination in time. We were outraged. We had excursions planned for ATV riding and Ziplining. This was going to be the highlight of our trip, and missing out on it due to THEIR own error was uncalled for. However, they let it be known that we would be refunded for all excursions. Carnival also mentioned that we will receive $50 in return which is absolutely ridiculous!! Tuesday morning comes, we reach Grand Turks as promised. The captain gets on the speaker to notify us that the wind is too strong and we will not be able to go to Grand Turks. You can only imagine everyone’s reaction to hearing about a cancellation twice in a row. We were heartbroken, we were livid and didn’t want to believe this was actually happening to us. We took time off work, we scheduled flights, we planned everything extensively. All of our money went to waste and all Carnival wanted to offer us for a SECOND cancellation, was another $50!! They expressed time and time again that it was due to the strong winds that we couldn’t dock, but we all know for sure it didn’t have anything to do with the wind. It was without a doubt, their poorly made engine. We were stuck on the boat for 4 days and we felt as though we were being treated unfairly. Everyone on the ship absolutely deserves a Free Cruise. The captain made a decision to dock at the nearest location for the next day, which was the Bahama. Thankfully we actually made it there and off the boat...because by this time, no one wanted to believe a word they were saying after being let down 2 times in a row. We were being lied to. They stated that we couldn’t get a refund because it was due to the weather which is out of their control. I spoke with Jen, the director of the ship. She stated that it’s in the fine print of not being able to receive a Refund. I told her I understand that part, but what about the engine?? I asked her is that in fine print too? Because the engine has absolutely NOTHING to do with us. That is on their part. The engine was suffering due to human error. When I asked her that question, she did not have an answer for it. The very same day the captain told us we couldn’t dock to Grand Turks due to strong wings, that night, being on the ship felt like a nightmare. I was dozing off in bed when it began to shake tremendously. All the champagne glasses in our room and everything on the counters rattled viciously. I was having a nervous breakdown, I was palpitating because I was fearing for the worst. I just knew we weren’t going to make it home. I was in such distress, it took me forever to fall back to sleep. Once again, this has been the worst cruise experience for me and I would not wish this on anyone. There was many people on the ship cruising for the very first time. My best friend was one of them and I hate that they had to go through this for their first experience. It was very traumatizing. The last thing I want to mention was how the Director of the ship appeared to not have any concerns for the people who simply wanted more out of this horrible situation. Carnival set up a Q & A where all passengers got to meet in the theater and ask any questions they had about what had just occurred with the canceling of our destinations. The director’s attitude was very unpleasant. She was being sarcastic and nonchalant when it came time for her to answer any questions. I was in shock because this didn’t seem like the same upbeat, lovable person who was dancing, hosting, and entertaining passengers just hours before. Everyone who was onboard Carnival Elation January 11-16 most certainly, deserves a free cruise after what we endured! Read Less
Sail Date January 2020
Economical and ports of call. The ship had engine problems so we never made it to the Dominican Republic. Got a lousy $50 on board credit. The next day the water and winds were too rough to dock at Grand Turk. The ship vibrated on and off ... Read More
Economical and ports of call. The ship had engine problems so we never made it to the Dominican Republic. Got a lousy $50 on board credit. The next day the water and winds were too rough to dock at Grand Turk. The ship vibrated on and off the entire time. The stabilizers evidently were not functioning well because we rocked severely the entire trip. Several staff were rude.The ship’s condition was poor. Several leaks from the ceiling were occurring throughout the ship. The pool was closed one day because of repairs. I will question going on any Carnival ship in the future. I would expect a refund but. Finically is too cheap to do that. Good points: food was decent, Bed was comfortable and shower was good and strong. The passengers on this ship were very friendly. More friendly than the staff. Our cabin steward was great. No issues here. Dining was mostly good. The food was decent and the buffet offered variety. We did encounter one curt waiter in the dining room the very first night however. The activities were adequate. The typical offerings found on any cruise. We did notice that the service at the pool was poor. We had to clean our own table a couple of times and had to ask for a wet Wright to wipe it off. Seemed like there were only a couple of cleaners and waiters around that area. Service was hit and miss. Good at times and very slow in certain areas. For example there was a sandwich made to order section in the buffet area. At lunch the line was huge and there was only one person making the sandwiches. Help seemed to be short all over the ship. Entertainment was so so. I guess adequate for the price of the cruise and this size ship. To sum up, it would have helped if the ship was in good repair AND we had gotten to our paid for ports, but the other issues I mentioned needed improvement also. I would NEVER recommend this ship to anyone. Read Less
Sail Date January 2020
What a joke for a cruise. So disappointing. Rooms were clean and servers in dining room were excellent but: Two days on the water and the pool was closed all day for maintenance. Obviously the stabilizers weren’t working as the ... Read More
What a joke for a cruise. So disappointing. Rooms were clean and servers in dining room were excellent but: Two days on the water and the pool was closed all day for maintenance. Obviously the stabilizers weren’t working as the ship was moving from side to side and people were sea sick. Others complained of this in 2019. I ended up falling and got a huge bruise out of it. Went to see the doctor. While at the doctor, a young lady came in with her foot bandaged. A tennis table had fallen on it. People complained of a huge noise and then smelling fuel. We missed porting at Dominican Republic and Grand Turk. To save Carnival from paying fines, we docked at Nassau. Not what we signed up for. No compensation from Carnival other than $50. for each port that we missed. Even called Carnival and was told no reimbursements were being offered. Not good enough. Never again Read Less
Sail Date January 2020
Booked the cruise for 1-11 to 1-16-2020. So here's the bad: This was (by plan)a cruise to Amber Cove D.R. and Grand Turks. The Elation had "mechanical issues" that limited the speed to about 10 knots. This was too slow to ... Read More
Booked the cruise for 1-11 to 1-16-2020. So here's the bad: This was (by plan)a cruise to Amber Cove D.R. and Grand Turks. The Elation had "mechanical issues" that limited the speed to about 10 knots. This was too slow to to reach Amber Cove so this port was cancelled. The next day we were to go to Grand Turks. After a couple of attempts they announced the winds were too high to safely dock. In looking at historical weather that morning winds were 24 MPH/20 knots and gusts to 36MPH/31 knots. Not sure what the limits of this class of ship are so I take the Captain at his word and have no problem being safe. The did stop in Nassau on the way back so after 4 days being stuck on the ship we did get a chance to do something even though we had been there before and IMO is not the best Caribbean port around. Carnival gave each passenger $50 each onboard credit for missing Amber Cove and Grand Turks. That is a small percentage of what we paid for an upgraded balcony room. The bad thing is I found out after returning home that I know someone who sailed the Elation in September 2019 on the same route but they had mechanical issues right away and just went straight to Nassau. He was offered 50% off their next cruise. I called Carnival and was told the $50 was all they would do. Carnival does have a 24 hours guarantee but since they did not announce the mechanical issues (which happened in the first 24 hours) until later that guarantee was no longer available. By plan? I have my opinion you can make up your own. . Ok now for the good. The main dining room food was quite good but the dining staff was excellent. The playlist production did a good job. The room though showing a little age was kept clean. Jen the cruise director did her best having to deal with unhappy customers and ones that were just plain nasty. Many of those said Carnival should give everyone drink passes. I'm thinking ya so unhappy and even angry passengers getting liquored up what could go wrong right? Fortunately Carnival did not concede this point :) This was only the second time on Carnival and will be our last. Read Less
Sail Date January 2020
First of all, any of us that can go on ANY cruise need to get on their knees and thank God we can do so. That being said, this cruise on the Elation in early January was a nice little "entry level" cruise. Honestly if you've ... Read More
First of all, any of us that can go on ANY cruise need to get on their knees and thank God we can do so. That being said, this cruise on the Elation in early January was a nice little "entry level" cruise. Honestly if you've never cruised, you'll probably like it. I found it lacking in a lot of areas, but honestly, for the money, it was a good value and that's what we were looking for. The main dining room was great. We always have a great dining room experience with Carnival because we build "mini relationships" all week with the staff. And boy, they really are good! Christopher was our head waiter and was ultra attentive, even remembering we liked our water with no ice. Carnivals regular dining room meals, honestly, are always better than NCL even. This is the ONE area where Carnival shines. Also, their buffet, and their "guys burgers" and their taco / burrito shack are fantastic. There's a 24 hour pizza kitchen. So food wise, fantastic. Out of 6 Norwegian cruises and 3-4 Carnival, having even grown up in the restaurant business, I can say hands down Carnival is better. I can't figure this out because honestly, I don't mean to be negative but in every other way big and small, Carnival is the lowest end cruise line of all the big names at least. Entertainment was "meh". They had a great guitarist, Keith (Acoustic Jams with Keith). I am a practicing musician myself and he let me get up and do 3 songs, and he was very versatile and had a great voice. Otherwise average. Drinks were good. We got the drink package which is the cheapest in the industry. $600 more or less got my wife and I up to 15 drinks per day which included all alcoholic, waters, and specialty coffees. They're a LITTLE inconsistent with their drinks. First of all, you can only get one water at a time. At the main dining room you can get 1 Litre bottles but other places you can only get 12 oz. Sometimes you need your card to get water and it counts as a "drink" other places you don't. Some places they hand pour, others they measure. There is only moderate consistency with drink quality. This is one reason we liked the packages. Probably 15 times we got a drink, found it to be completely different than the previous one (because every bartender is different), and so we set it down, order another. We wouldn't do this at 10 a pop if we were paying. There is a little area called "serenity" that is adults only, and has 2 hot tubs and nice padded lounges. It is presented as kind of "upscale" but there's NO bathroom, and the presence of waiter is very inconsistent. It is anything but "high end". Not a huge deal but it's a 5 minute brisk walk to the nearest bar or bathroom. So end of story....Yes, this cruise was kind of a "low end" experience but really, based on our cost, a GREAT value, or at least very good. If you keep that in mind, you'll be happy. Read Less
Sail Date January 2020
This was not my first Carnival cruise and have had several very pleasant experiences in the past. We booked this cruise with my Mother-in-Law after the recent passing of my father-in-law and wanted to spread his ashes in the sea. I was ... Read More
This was not my first Carnival cruise and have had several very pleasant experiences in the past. We booked this cruise with my Mother-in-Law after the recent passing of my father-in-law and wanted to spread his ashes in the sea. I was initially caught disappointed when we found out we would have to pay full-fare for my 1-year old. According to the Carnival booking agent, it was because this was a holiday cruise even though he wouldn't be able to do much or even eat a whole lot. But regardless, we wanted to go in support of my wife and her family. For starters, the service provided around the ash spreading was awful, we had assumed the possibility of a chaplain or a nice location for the spreading would be provided, however, we were rudely shuffled down to the lower back-end of the ship and told to toss his ashes through a small hole on the side of the ship with very little space and extremely loud engine/ship noise where we could not hear each other speak, making it completely impossible for us to say any words before sending him off. Most staff encounters were rude. A lot of the staff seemed bothered by us. At one point I was walking to the buffet and the sliding doors were not opening. When I asked a crew member about it he told me "What do you want me to do about it?" Then, once a line began to form on both sides of the door, he decided to pry it open. Another time, we were at Guy's Burgers and were told we could not have any of the specialty burgers and we could only get a plain burger with no cheese. I would understand this if it was a supply issue, but the crew seemed as if it was just that they did not want to make them. Our room steward was friendly, but after asking us when we wanted our room cleaned and agreeing to come twice a day, he only came once a day, never came for turndown service. Even when the room was cleaned, I feel like the towels were either re-hung or replaced with dirty ones. They always seemed to have a bad odor to them. The dining room staff was also friendly but, even though we would arrive on time for dinner, it would take the entire time allotted and we would always be one of the last parties in the dining room. It would take extremely long to get food and we always had to hound the staff to get drinks. Additionally, we had numerous orders come wrong or not at all. We had 3 children at our table and my wife and I have our 1-year old son. By the end of our almost 2+ hour meal time every night, he was justifiably upset which created more stress for us. We purchased the Cheers plan, but, more often than not, the bartenders either took forever to serve us or didn't have the alcohol we were looking for. They would tell us the alcohol we wanted was at other bars and when we would go try to find it, they would give us the same run-around. Overall, I am extremely disappointed. Like I previously stated, we have cruised several times before with Carnival and had amazing experiences, this was the opposite. I really would like to think this was just one bad experience, I would love to cruise with Carnival again, but I don't know if I could trust it. We spend a lot of money booking these cruises and expect the service and experience to reflect that, however on this past cruise I feel like It was a loss. We have already put a deposit down for another cruise in 2021, however, I will definitely be debating on keeping this reservation. I may have to consider trying out other lines. Read Less
Sail Date December 2019
Family cruise for Christmas vacation. We had four cabins and eleven family members. Eight adults and three children. Cabin service was not up to standard. We came back from a beach excursion with wet towels. We all took showers and ... Read More
Family cruise for Christmas vacation. We had four cabins and eleven family members. Eight adults and three children. Cabin service was not up to standard. We came back from a beach excursion with wet towels. We all took showers and went to dinner. When we came back to our room after dinner, the room was not straightened and all of our wet towels were still sitting on the bathroom floor. I called for room service and the attendant was put out that we had bothered him. He said they were all done with our areas. We have been on over 25 cruises and on several different lines and never had this type of service before. Food variety was very poor. One night I had their Southern fried chicken and it was hard as a rock. Another night my husband and myself ate alone and we sat there for over 15 minutes without anyone waiting on us. I finally had to call a waiter over and ask him to help us. The bathroom had several areas that were falling apart. Plaster breaking. I was very disappointed on this trip and probably would not go on Carnival again except, I have another vacation on Carnival lines booked for this Spring. Read Less
Sail Date December 2019
I chose this cruise as a Christmas Birthday treat for my Mom. I normally cruise with NCL or RC. We were more Interested in the ports of call more so the ship at the time of booking. If it weren't for the awesome time we had on ... Read More
I chose this cruise as a Christmas Birthday treat for my Mom. I normally cruise with NCL or RC. We were more Interested in the ports of call more so the ship at the time of booking. If it weren't for the awesome time we had on the excursions, this trip would have been a bust. Embarkation was easy. We had a 12:30 schedule and walked straight through. We are at Tiffany's, and our luggage was being dropped off as soon as we got to our cabin. We were in U161 ocean view aft, right near the elevators. The window was dirty. The cabin was spacious, with a nice bathroom layout. The only thing I didn't like about the cabin was the bed on the wall. It was ugly to look at and should not be in a room with two people. I decorated our door and the stewards complimented it. Food: we chose my time dining for flexibility. The service was extremely slow. The dining room decor was dull and outdated gray. The early and late dining room was prettier with aqua to brighten up the gray. Both menus were the exact same. We found the buffet dinner food in Tiffany's to be better and served at warmer temps. Guy's Burger was okay; nothing to write home about. The meat was not seasoned, just greasy. It was annoying to smell the grill on the Lido deck all day. This would annoy me if I were vegan. IguanaCantina was good and fresh! Chefs Table was a highlight of this ship. I highly recommend it! Overall, the food was better than Norwegian. Entertainment: there was a lot of dead space in this ship with small club areas and lounges. They were pretty empty when I walked by. Atrium: old and outdated. The steps were not pretty like other ships I've been on. The holiday decor was dark and old looking. Serenity Deck: a joke! Cramped up loungers. Nothing fancy at all. Two hot tubs that got foamy and dirty very quickly. People were boiling in them with drinks for hours at a time. I stayed away when I noticed no one was getting out to use the restroom. Waterworks: cool feature. Ironically, I found this deck (11) to be the most serene. The water from slides was relaxing. The lounge chairs were not crowded at all. Issues: the first night there was a lot of rocking as mentioned in most recent reviews. There was also a lot of rocking on the last sea day. The Captain said it was due to a swell. A lot of people were sick in their cabins. It took me a couple of days to gain my equilibrium back and I'm a fit, distance runner. Kids- there were groups of teens were were unsupervised and straight up disrespectful. I know for sure parents booked cabins and allowed girls a slumber party type of vibe because no adult in room. They ran up and down the halls all night. They told the steward to "Shut the @$% up" when told to go to their cabin. There was a group of teen boys who stared like they were plotting something. I woke up on the lounger feeling someone around me. They were steps away looking at beach bag like they wanted to take something. Smaller kids were running all over the place too. I understand it is a vacation and holiday, but lack of home training. Dress code: was not enforced in main dining. I saw doorags and baseball caps. Ladies were coming in the buffet with bonnets and PJs you know they slept in. There were two Spades games with a loud family in Tiffany's. Super ghetto Spa: can you even call it that? The sauna was decent, but the steam room was musty and not working. The whole area needs to be updated. They gave my mom a $50 spa credit for her birthday. They wanted $75 for a pedicure. Yeah right! Entertainment: we went to the divas show. It was good. Ship overall: I will not sail with Carnival unless it is on a new, mega ship. It was embarrassing to see our ship in port next to others. To be honest, the other Carnival ships were larger, but had rust on them too. For the price we paid for a holiday sail, customers deserved much better. I'm glad I saved money booking independent tours. Disembarking took a long time because Customs was backed up. We left the ship around 9:00. Last thing...the Carnival Hub app was useful. Read Less
Sail Date December 2019
Carnival Elation Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.8
Entertainment 4.0 3.7
Public Rooms 4.0 4.1
Fitness & Recreation 4.0 N/A
Family 5.0 3.8
Shore Excursions 4.5 N/A
Enrichment Activities 3.0 N/A
Service 5.0 4.2
Value for Money 4.5 N/A

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