1 Helpful Vote
Sail Date: April 2018
6th carnival cruise and unfortunately will be our last. room smelt like cigarettes. staff is soso at best. some have been rude at times. value for the money but trashy travelers. carnival has changed for sure. getting off the ship on ... Read More
6th carnival cruise and unfortunately will be our last. room smelt like cigarettes. staff is soso at best. some have been rude at times. value for the money but trashy travelers. carnival has changed for sure. getting off the ship on the tenders wasa joke waited 2 hrs then told had 3 before had to.come back thats nit a full day on half moom cay. wait wait lines everywhere. Jacksonville port was nice and fairly easy process. food has taken a step back compared to previous cruises on carnival. some upgrsdes burger bsr and taco bars. water slides fair and pool area super over crowded. Guedt services threatened to call security on me and others if complained or as they stated raised your voice. also writing a letter to Carnival regarding our experience and dissatisfsction. save your money and be wise where you soend it for sure. cheapest def not close to average. Read Less
Sail Date: April 2018
This was our 8th cruise and we were celebrating our 25th anniversary. People ask, “which cruise is your favorite?” I always answer the one I’m on. We had a wonderful time. The crew made us feel special. We received a ... Read More
This was our 8th cruise and we were celebrating our 25th anniversary. People ask, “which cruise is your favorite?” I always answer the one I’m on. We had a wonderful time. The crew made us feel special. We received a free bottle of champagne and chocolate covered strawberries at the Heart and Soul show. The cruise director was fantastic. Kevin kept the crowd entertained while keeping the show moving. He was also easy to understand. The shows were phenomenal, if you can get past the animal towel video. The entertainers were some of the best we have seen. Dinner was great. The desserts were a little dry. If you can, make a point to order the filet or Lobster tail. It’s worth it. Take earplugs. It was the first ship the guests were so inconsiderate they ran and yelled at allll hours of the night. The music around the ship was fantastic as well. Here is the bad - Getting off of the boat at ports and disembarkment was horrible. There has got to be a better way to organize things. If you have to tender, put on a patient attitude or it may kill you. We didn’t enjoy the smoking at the bar near the casino. It was in a main walkway and there was no way to avoid it. No track for running. Overall, it was a wonderful trip. Read Less
Sail Date: April 2018
This was my third cruise. The previous two were also with Carnival. This time, I realized that the cruise director is an integral part of the experience. The first two cruise directors were amazing. They were visible and had loads of ... Read More
This was my third cruise. The previous two were also with Carnival. This time, I realized that the cruise director is an integral part of the experience. The first two cruise directors were amazing. They were visible and had loads of activities. This guy, Kevin, sucked. I felt like we were attending a conference or something. There were mostly zero fun activties during the day for adults. Most of them were either various seminars or shopping events. Me and my crew meandered that ship every day in search of something to do only to end up sitting aroun or napping in our rooms. Anything worth attending happened at night during dinner, but the show were all the same and not even exciting. The last day at sea was the most exciting and most reminiscent of past Carnival cruises. There was trivia and karaoke going on all day just how I was expecting. Why couldn’t all the other days be like that? Anyway, what I really wanted to say was that any and all complaints most people had on this ship was of no fault of the employees at all. This ship was severely understaffed, and the services were extremely slow—especially dinner service. The wait staff worked hard to to give us the five star service we’re all used to, but they simply couldn’t. There weren’t enough of them. We even saw this in housekeeeping. One person in our party had a balcony room. She noticed that her room steward was the one who cleaned the balcony instead of someone from the team of people who used to take care of that. All of these cutbacks are being mad to the staff, yet Carnival is making bank right now. They are having a banner year at their employees’ expense, and it isn’t right! The cabin was typical: clean and tidy. Our bathroom often smelled like pee, but I think its because of the toilet brush. It probably has never been replaced. Our head server was Senvil, and he and his helpers were amazing. We had a baby in our party, and they had his high chair and an appetizer ready for him even before the dining room opened so he could eat as soon as we sat down. They treated us like royalty, but he told us about the shortage as well and urged us to complain so perhaps changes could be made. I wouldn’t mind taking this ship again to a different destination as long as Kevin is not the cruise director. I don’t want to pay hundreds of dollars again just to be bored. I don’t want this whole thing to be negative, so I will say this. Despite the fact that Carnival doesn’t take the best care of their employees, they certainly train them well! Everyone remembers your name which is so impressive to me. They all act like they really care (and not the fake I’m-just-getting-paid-to-do-this type care). I love that about Carnival cruises, and from what I hear, not every cruise line is like this. Read Less
1 Helpful Vote
Sail Date: March 2018
Depart from Jacksonville Fla went to Freeport&Nassau. Would not recommend Freeport as this island in recovery from hurricane in 2016. Most of the shopping in Port Lucaya were closed,several hotels closed. Several excursions were ... Read More
Depart from Jacksonville Fla went to Freeport&Nassau. Would not recommend Freeport as this island in recovery from hurricane in 2016. Most of the shopping in Port Lucaya were closed,several hotels closed. Several excursions were cancelled at last minute. Nassau was great, did the Atlantis Aquaventure waterpark. Highly recommend. All the staff were very attentive. Mary Anne on grand deck is exceptional! All the staff in Imagination restaurant were wonderful. Interior of ship nicely decorated. Food was delicious in dining room. One pool on ship. It is a smaller ship in fleet but still very large for the purpose. Cee Jay(comedian is hiliarious) plenty of entertainment for all ages. Would highly recommend this cruise for first timers as 72% were first time cruisers. Definitely carry your bags off on debarkation day as this makes the process much easier instead of waiting for security to check unless you buy more than $800 duty free gifts. Read Less
Sail Date: March 2018
I have never cruised before, but I used to want to work on a cruise ship (life happened, things changed), and I was beyond excited to go on a cruise with my family. My dad purchased the cruise for my 6-year-old daughter and myself, and we ... Read More
I have never cruised before, but I used to want to work on a cruise ship (life happened, things changed), and I was beyond excited to go on a cruise with my family. My dad purchased the cruise for my 6-year-old daughter and myself, and we traveled with my parents and my grandparents. I was excited for a vacation, but I was also very curious of the service aspect as I work in the hospitality industry. All-in-all, I had a wonderful time, and this cruise exceeded some of my expectations. Embarkation was easy. The porter took our bags, we took our carry-ons, and we made it through customs in a timely manner (I think...I've actually never been through customs before so...). The ship itself is a smaller ship (I couldn't tell because it was my first cruise), but the updates it's recently been through are nice. The decor is a bit gaudy in some areas, but that's something I can definitely live with. The Lido Deck gets very crowded, but I expected this. I actually didn't make it up to Deck 14 to check out the mini-golf area as we stayed busy the entire time. The layout of the ship is a little tricky sometimes, but again, nothing I can't live with. We had an interior cabin on Deck 4. Honestly, we only used our room to sleep/change/shower, so I never missed not having a window. Our room steward, Michael, was wonderful. He wasn't overbearing, but he was available when needed. My daughter especially loved the towel animals we had waiting for us every night when we returned to the room. Let's get to everyone's favorite part: food. The food was good. There were a few things I was really blown away by (escargot, broccoli stuffed mushrooms). I was pleasantly surprised with my daughter's strawberry bisque. I never would have ordered it myself, so I'm glad she did. I really enjoyed my burger from Guy's Burgers. My tacos from The Blue Iguana were reallllyyyyy good. I wasn't a huge fan of the strawberry ice cream, but that's minuscule in the scheme of things. Most all of the drinks I had were strong. Overall, the food didn't disappoint. Let's take a moment to talk about service because this is what I feel really stood out in a really good way. Kevin, the Cruise Director, was very approachable for questions and such concerning entertainment (as well as for selfies). The Assistant Maitre D' in the Inspiration Restaurant, Elvir, was exceptional. Not only did he come to check on our table every night, he treated my daughter so wonderfully. One night, he personally brought her her dessert, and another night, he cut up her pork chop for her. He remembered her any time he saw her in the hallway. She was one of a lot of kids on the ship, so for me, that was special. Dewi (I'm not sure of her job title, but she also worked in the restaurant, I'm thinking in management) also stopped by our table every night to check on service and talk to my daughter about her day. Our servers, Ronaldo, Agus, and Frank were wonderful. One night, I ordered some seafood pasta and one of my mussel shells didn't have a mussel in it. I mentioned it to Ronaldo, and he came out with an entire plate of mussels for me. I had a great laugh. The mussels were delicious too haha. Agus always asked about our day, and he also cut up my daughter's pizza for her. I feel like Frank was in training as he mostly was around during dessert, but he was always so courteous and remembered who wanted coffee and such. I was also impressed that my dad's room steward, Ari, remembered my name even though we weren't "his" guests. The service was great for the adults in our party, but the way that they treated my daughter like an important guest was something that touched my heart. I honestly can't say enough about the service. I work in a 4-diamond hotel establishment myself, and I was so blown away. I didn't really make it to a lot of shows. There is SO much that goes on on the ship that sometimes it was hard to decide what to do. If you're bored on a cruise, that's totally your own fault. I did go to the Heart of Soul show. It was ok. I didn't go to the other shows as I went to some music trivia things (I won a Ship on a Stick!) and listened to music. I did participate in the Quest one night. It got me out of my shell, but it's VERY adult oriented, so if you're easily offended, it's probably not the best place for you to be. I participated in the cruise-long murder mystery. I missed the morning show that provided the last clue (we were at the Dr. Seuss breakfast), so I got the murderer right, but the weapon wrong. I had plans to read in the Mark Twain Library (soooo pretty) with a morning cup of coffee, but I honestly never had time. We stayed busy. The Library was stocked with books and games, and I will definitely make a point to spend more time in there if I get to cruise again. All in all, there's definitely something for everyone. We had a couple of nights where the ship was really rocking (6-foot waves and such). I definitely understand that this isn't anything that can really be avoided. It was interesting trying to walk around sometimes haha. If you weren't drinking, you sure felt like you were. I'll mention Camp Ocean. My plans for Camp Ocean were to let my daughter check it out, and if she liked it, let her go for a little bit every day. She loved it. On our first Sea Day, she stayed for a couple of hours in the day (10:30-12:30) and then for a couple of hours after dinner. On almost all of the other days, she begged me to go after dinner, so I took her up around 8, and I picked her up before 10. They did have a glow stick party one night that she wanted to attend, so I let her go to that. Definitely worth the $15. She had an amazing time. The leaders of Camp Ocean are very thorough with the check-in/check-out process, and they are wonderful with kids. They even wrote my daughter a little note on her last night. We went to Nassau and Princess Cays. We didn't do any ship-sponsored excursions; however, we had a wonderful time. We went to the Ardastra Gardens while in Nassau. Though it's a smaller zoo, it was kept up nicely. We thoroughly enjoyed the flamingo show as well as feeding the lorys. It was a $4/person cab ride over, and we walked back to port. We took a pit stop at Junkanoo Beach, but we were a bit further down from all the other people. It was beautiful. We walked up the beach to find some beers. One of the huts had 3 beers plus a shot for $10, so we did that. The music wasn't appropriate at all, but I left my daughter with my grandparents a little further down the beach, so it didn't bother me much. In Princess Cays, we did a lazy beach day. I found a cute little spot that didn't have any people around and took a couple of pictures. We ate the BBQ lunch provided (hot dogs, hamburgers). My parents and I went snorkeling while my grandparents and daughter played in the water. I almost stepped on an eel! It was a lot of fun. All-in-all, this cruise was wonderful. It definitely gave me a wonderful first impression of Carnival, and I can't wait to see where my future adventures bring me. Read Less
3 Helpful Votes
Sail Date: March 2018
Spring break cruise with the kids, and 900 of their friends! It was a fun experience with our two boys, 8 and 6. Camp Ocean was crazy though, so it wasn't always the best place for them. Food was so-so, you have an idea what you're ... Read More
Spring break cruise with the kids, and 900 of their friends! It was a fun experience with our two boys, 8 and 6. Camp Ocean was crazy though, so it wasn't always the best place for them. Food was so-so, you have an idea what you're getting when you book on Carnival, I just wish it would be hot, or even warm some times. Half-Moon Cay was great, even if the tendering in rough waters wasn't the greatest. Didn't need a clamshell, found shade for free! They opened up the splash pad for the kids, and they never left. Nassau, walked to the British Colonial Hilton, which isn't a bad walk or a bad value. We went through almost all of our credit, served by the very handy Leonardo. Shows were great, got on stage twice for Hasbro the Game Show. Didn't seem to have the around the clock entertainment that we thought we might find. Shows well attended, lots of people holding seats for the early show. Weather was decent, a little cold and windy our last day at sea, it was more bundle up than pool/sun time! Read Less
1 Helpful Vote
Sail Date: March 2018
My daughter's dance studio performed on this cruise, normally I am not a Carnival cruiser (usually Royal Caribbean), and Bahamas is not a favorite destination. However, we did find our cabin to be larger than anticipated (U72) and it was ... Read More
My daughter's dance studio performed on this cruise, normally I am not a Carnival cruiser (usually Royal Caribbean), and Bahamas is not a favorite destination. However, we did find our cabin to be larger than anticipated (U72) and it was easy to find our way around the ship after exploring. The food was not bad, but not great, and our server seemed to forget a lot of requests (ie. condiment requests, sodas for my daughter, which happened a lot all over the ship, and she was on bottomless bubbles). My daughter only went to the kids club for about 20 minutes before checking herself back out and coming to me in the Bingo event, she said it was boring, and resisted all other attempts for me to get her to go back. The pool area could use some supervision, as I had to step into a couple of situations with other children being overly aggressive (actually I was one of three moms who had to do this in a matter of 30 minutes). The shows were great, bingo was fun, the casino was VERY smoky, and the corridor to our cabin also reeked of cigarette smoke, though it was not in our cabin. Read Less
2 Helpful Votes
Sail Date: March 2018
This being my first cruise, I was a little apprehensive on what to expect, but I was looking to book my next cruise as soon as I was able to get cell service again. From Kevin, our cruise director, and his fun ship team, from embarkation ... Read More
This being my first cruise, I was a little apprehensive on what to expect, but I was looking to book my next cruise as soon as I was able to get cell service again. From Kevin, our cruise director, and his fun ship team, from embarkation to debarkation, they were there and full of energy, making you want to get involved and have fun. Then the room steward team, with their towel animals, keeping the room refreshed, and stocked, could not ask for a better team there. The main dining was great, with the ability to try new food that you might not have ever thought about trying, and the service team entertainment was something new and unexpected. Even the general help that were working to keep the ship cleaned and looking good, were always greeting you with a smile. If you do not have fun while on board, it would be your own fault, as there is plenty to do and watch. There is always something going on, and you will give out from exhaustion long before the entertainment does. I did not partake in any excursions, but did go into Nassau and did a little shopping, but mind you that you will still pay $7 for a beer on the island. Be prepared for bombardment from the time you get off the dock to about a block away of pushy locals trying to sell you an overpriced tour of the city, for $40 a head,in a cramped 15 passenger van or a scooter that looks like it would break down and catch fire right after starting. Also the pan handlers get very rude and abusive with language toward you when you ignore them. All in all, not too bad, being I have dealt with other cities in the states that were worse. This is not anything to do with Carnival, as these people are not employed by them. The only thing that put a bad taste were the porters at JAXPORT (Port of embarkation). When we got out of our transport to the dock, where they grabbed our checked luggage out of our hands, chunked it onto their carts, then proceeded to keep pushing the cart up, to block you from crossing, and demanding a tip before they would even take your luggage or let you past. Read Less
Carnival Elation Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 3.0 3.8
Entertainment 5.0 3.7
Public Rooms 3.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.9
Enrichment 3.0 3.3
Service 3.0 4.2
Value For Money 4.0 4.0
Rates 3.0 4.4

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