Sail Date: June 2018
I was in a junior suite. Used my wifes casino offer to get it for practically the same price as an oceanview. So embarkation was a breeze due to being priority. This ship is smaller than the newer ones but that means less passengers as ... Read More
I was in a junior suite. Used my wifes casino offer to get it for practically the same price as an oceanview. So embarkation was a breeze due to being priority. This ship is smaller than the newer ones but that means less passengers as well. It was never crowded on the ship and there were almost no lines, besides next to the pool on a sea day (which is the same on every ship). The new junior suites on deck 14 are nice. Bigger balcony and fairly spacious rooms. I was really glad I got it over the other room I wanted. Got the cheers plan and never had much of a wait at any bar. The shows are the same as any other carnival cruise so they were pretty good. One thing I did miss was the movies on the deck. This ship doesn't have the big screen. They showed a movie in the lounge one of the sea days to make up for it. Casino was decent, smaller of course, but my wife always found something fun to play. Pools and hot tubs were pretty crowded on sea days but I don't use those so it doesn't bother me. I just like to sit on the lido deck and read my book or enjoy the scenery. Oh the other thing on this ship i noticed is that the lifeboats are on deck 11, right above Lido. Having sailed on a lot of the conquest ships I was used to just going up the stairs and looking out into the ocean right above the Lido deck. Well with lifeboats in the way I had to find other places to gaze off into the ocean. My 9 year old daughter had a blast. Made some friends the first day at the kids club thing. She hung out with those friends the entire cruise either at the pool or at the kids club. She was sad to see them go. Read Less
Sail Date: May 2018
2nd time to cruise with Carnival. First time was great so we will needed away from home time and were very excited. 1. “If you are flying in, you can get the ease of being met by Carnival staff at the airport, who will escort you ... Read More
2nd time to cruise with Carnival. First time was great so we will needed away from home time and were very excited. 1. “If you are flying in, you can get the ease of being met by Carnival staff at the airport, who will escort you to a shuttle bus”. Wrong…The girl was sitting down in a booth at the end of baggage even though we were the ONLY couple for pickup. We were not met. We had a panic search for bus. 2. 30 Minutes Late 3. 460 Air, 4 windows down at 60 miles a hour. Great for your first onboard picture, sweaty and blown hair. Ice 1. None in the Tiffany’s area several times 2. 3.5 hours to get it from room service, missed our 8pm dining time because we fell asleep white awaiting for ice that we knew we couldn’t get at Tiffany’s Dining 1. Meat was dry with no type of sauce or gravy 2. Felt ignored each night 3. Menu was exactly the same for both nights we ate, so we didn’t bother after hat. 4. Shrimp cocktails looked like defrosted cooked small shrimp slithers, you should be embarrassed 5. Side dishes 1 tablespoon of mashed potato. 6. Grilled shrimp (medium sized and laying in a pool of bad sauce.) I love shrimp and I didn’t even finish it. I left the dining room before dessert.. 7. I never looked at a plate and went WoW 8. The table next to us ordered entrée, ate it. Ordered another entrée and ate it before we received our first entrée. We all arrived within 2 minutes of each other. 9. Rude upper management no customer service, let you run from one end of the ship to other. Can say enough bad about people in charge. I don’t see how the lower stay can stay friendly at all. 10. Dining room hours 8-10am. Went at 9:50 to talk to maitre’d and they wouldn’t let us talk to him about dining plans 11. Late dining prevented you from any good entertainment. That would have been nice to know when I scheduled my dining time. 12. We didn’t know late dining meant opposite end of the ship Debarkation 1. Went to the meeting and was told things that did not happen 2. Front elevators would be manned and they were not. We were mostly on our own to figure it out. 3. Customer elite number was disengaged even before we got off other the boat. Read Less
1 Helpful Vote
Sail Date: May 2018
This was by far the most unorganized, unfriendly cruise I’ve been on. Blue iguana and red rum bar didn’t serve me not once the entire cruise. The staff looked at me and turned there head and started talking to another staff ... Read More
This was by far the most unorganized, unfriendly cruise I’ve been on. Blue iguana and red rum bar didn’t serve me not once the entire cruise. The staff looked at me and turned there head and started talking to another staff member. My husband and my mother didn’t get service there either. Even when it wasn’t busy, so we had to leave the lido deck and go down to the atrium bar where it was very busy, but received excellent service every time. Understanding there was weather issues, I’m taking that in consideration for the lack of entertainment on the lido deck. Felt like I was always being hassled to purchase something, The pizza service was rude, my husband asked for a margarita pizza and the guy threw cheese pizza on his plate and said it was the same thing, after he tried to get rid of cheese to other guests. Didn’t want to make it the margarita or should have taken it off the menu. By far best service was the gentleman who cleaned our room E27, very courteous, always smiling, took care of all of our needs very promptly. Just amazing person over all. Read Less
4 Helpful Votes
Sail Date: May 2018
Extremely small pool and casino. Too many people on this small of a ship. Everywhere we went there were crowds and lines. Unlike other ships, this one allows people in the casual dining area with no shirts and no shoes. Seats were ... Read More
Extremely small pool and casino. Too many people on this small of a ship. Everywhere we went there were crowds and lines. Unlike other ships, this one allows people in the casual dining area with no shirts and no shoes. Seats were often wet from children fresh out of the pool. The Serenity deck was super small and overrun; one of the 2 whirlpools there was out of order. It was basically 3-4 rows of deck chairs facing the back of the ship. The cabin was small but ok for the 2 of us. On the last evening, a loud rattling started in the ceiling. We called guest services and maintenance came a few minutes later. He said he would check into it and be back.. he never returned. We called back a few hours later and were told maintenance would be called, but no one came. The rattling got much louder and we were unable to get any sleep before our 12 hour drive home the next morning. I was also surprised at the atmosphere overall. The majority of cruisers were couples with young children who seemed to be looking for a cheap vacation where they could continually eat and drink while letting their children run with little supervision. Children were running through our halls constantly with no adults present. This was my 7th cruise (5th with Carnival) and this was the first time I have been so disappointed.. Carnival needs to step up its game and return to the quality of vacation they used to offer. Read Less
Sail Date: May 2018
This ship is fairly decent for the most part. We felt the Lido Deck was lacking, the pool is small and it was always jammed with people. The food on the Lido Deck was more like glorified cafeteria style food and /or mall "Food ... Read More
This ship is fairly decent for the most part. We felt the Lido Deck was lacking, the pool is small and it was always jammed with people. The food on the Lido Deck was more like glorified cafeteria style food and /or mall "Food Court" style. Guys Burgers was nothing more than a stand with the burgers, you get the burger and put what you want on it at the condiment stand. Somehow I got the impression it was going to be more like a restaurant atmosphere. The 24/7 pizza was just processed pizza, it is not fresh NY style by any means. The man serving the pizza was unfriendly and acted like he was doing you a favor. We ate breakfast in the Imagination restaurant every morning and it was nice. If you want to eat by yourselves make sure you request that because otherwise they put you next to strangers. They will accommodate you if you are persistent. We had dinners in the Inspiration restaurant, again, we wanted to eat alone and they originally had us at a large table but they were nice about our request and found a table for two. The dinners were pretty good, not super but decent. Our head waiter was Inyoman and he was excellent! So was his staff! There was one formal night on this four night cruise, we had absolutely no idea beforehand. We did not get any advance notice from Carnival about this! My husband did not pack long pants and we were told by several employees that he would need pants. We worried all day about it! He wound up wearing a nice pair of dress shorts and nice shirt and I wore a pair of capris and nice top. Most were very dressed up but people dressed like us were definitely let in the dining room. One man wore jeans, tee shirt and flip flops and he was let in although I noticed the manager did not looked pleased. So know beforehand that there will be at least one formal night in the dining rooms. There are NO upscale specialty restaurants that you can upgrade to, we were disappointed to learn this, it would have been nice to have a dinner somewhere else. There is PLENTY of space for the ship to accommodate another restaurant, there are many lounges that are closed and empty until 10pm. While on that subject, they should have the nightclub or another lounge open at 6pm, not everyone wants to wait for 10pm to dance, etc. The bar in the atrium was nice and service was very good. The Epic Rock show was good as well. Our room was a suite, G15. It was very nice, not super roomy like a suite would be on a more expensive cruise but it was big enough for us.The balcony was roomy for two as well. Because it was a suite we sailed through the embarkation process, we were pulled out of a long line and whisked into a small room and given quick service to board the ship. The disembarkation for our floor was even faster, I was the first person off the ship!! I highly recommend a suite if only for this fast process. Our head steward, Constantine, was nice and did his best to accommodate us. While on the subject of disembarkation, the Jacksonville terminal needs to add more pay booths for parking, three of them are not enough to serve a large crowd of cars lined up to park. The safety Muster drill the first afternoon was poor. It was very disorganized and quite uninformative. We spent most of the time listening to the head person gently scolding guests to put their cell phones away and to form better lines. Our ship first stopped in Freeport, Bahamas. Terrible, terrible, terrible port. The ship is parked in an industrial barge shipyard. The surroundings are dismal and depressing. Having a balcony, it was not used at all while in Freeport, the environment was the pits. We had plans to go to Taino Beach because there is NOTHING else to do! It started to rain at this point and a taxi driver herded 8 of us into a dilapitated van with no seat belts. We drove for about 20 minutes, and it was $7 per person each way. We arrived at Taino Beach in the pouring rain and had to pay another $5 per person to get on the beach. Because it was pouring we had to seek cover under the only "restaurant" there, it was basically a big gazebo with a bar. It was packed with people and it was wild. The customers were so rowdy and most were barely dressed. I honestly wouldn't have been surprised if an orgy had broken out, the debauchery was immense. On this particular day this establishment was NO PLACE for children! If ever...? The rain stopped and we tried to get a chair on the beach, it was $16 a day. Because the weather wasn't good we just sat on a cruise ship towel we brought along for about an hour. Nothing to do, nothing to see really and the weather didn't help. On the taxi ride to and from Taino Beach you see how poverty stricken and decrepit the island is....I have NO IDEA why ANY ship would stop in Freeport!!! It SHOULD BE TAKEN OFF THE ITINERARY!! I am sure the CEO of Carnival would never set foot in Freeport, why should the passengers? The next day we went to Nassau and that was better, it's not Bermuda for sure, but definitely better than Freeport. We went to Senor Frogs before getting back on the boat, its a loud crazy place, and again, no place for children. A guy runs around blowing a whistle and pours blue liquor down customers throats.... All in all the cruise was okay....some of the passengers were a bit rough around the edges and some showed way more skin especially on the Lido Deck that needed to be seen, or lets put it this way, had no business showing because it certainly wasn't too attractive. Again, small kids walking around there....ehh, I don't think its a great idea. I wouldn't do a Carnival cruise again, this was my first Carnival cruise and my last. Read Less
1 Helpful Vote
Sail Date: May 2018
We have cruised many times and this was the worse ship ever. There was nothing to do. Our room was an interior. I usually love interior rooms because they are so dark it makes sleeping easy. Not on this ship. There is a big crack all ... Read More
We have cruised many times and this was the worse ship ever. There was nothing to do. Our room was an interior. I usually love interior rooms because they are so dark it makes sleeping easy. Not on this ship. There is a big crack all around the door letting the hallway light spill in. The way the bed was set up every time I rolled over light was shining in my face. The room was stated for 4 people and it looks like the extra 2 beds were an after thought. instead of pulling out of the ceiling they built fold down bunk beds. Unfortunately, this caused you to have a 8 inch shelf sticking out of the wall about 12 inches above your head when laying on the bed. You had to be very careful not to sit up to fast or you hit your head. This set-up also stopped your ability to lean against the headboard and read or watch tv, Since there was no other chair in the room (due to the other bunk bed sticking out where a chair usually is) you could not just relax in your room well. This also caused my other half to run into the bunk sticking out at night. The shower in the bathroom did seem a tiny bit bigger than on the last ship we were on. There is no bathroom counter space and only one tiny shelf in the bathroom. This caused a lack of storage. The bathroom and hallway smelled strongly of urine. So strong as to almost gag you but we were the lucky ones, many floors and elevators smelled of sewage. Instead of 3 closets that most of our interiors had there is only 2. Since 1/2 of one was taken up with bedding for the 2 bunk beds and life jackets you are very limited on storage. There are 3 shelves and 2 drawers and the safe where the 3rd closet usually is. One tiny draw under the desk for the hairdryer, and a barely cold mini fridge. It took 24 hours before out water was slightly chilled. We complained to the room steward and he said that that's how they all are on this ship. He called it "basically a cooler" I have no idea how you would fit 4 people and their stuff in this tiny room. Our room steward, Alexandher was awesome. Anything we asked for was quickly brought to us, such as extra pillows and Ice. He always had a smile and called us by name and asked how we were. We had any time dining and on the first night we had Richard and his team. The were quick and friendly. We asked to be seated in his section every night, even though there was sometimes a wait for his table it was worth it. The food was good and we ate there all but one night because DH got sunburn and did not feel like going there one night so we did the buffet one diner. It was ok but some of the food was cold. Lunch was mainly the buffet, pizza, deli, guys burgers and blue iguana. The staff in those areas were mostly friendly. The only one not nice was the one female in the dessert station. She acted like you were bothering her. Room service took over an hour the only time we used it and they sent more food than we ordered so it went to waste. I don't know if the other platter was for another room but she was already gone once we realized we had to many. Could not save it for later due to fridge barely cool. I only went to a few of the shows because some appeared to be duplicates from another ship we had just been on. The rock show was very good. The after noon magician was a big joke. he even gave up on one of his tricks, the others were high school magic tricks, good for the kids but not for any adults. We went to many comedy shows and most of the comedians were great. one was so so but with comedy you get that. Normally I love to do the afternoon trivia but on this ship over 1/2 of the trivia was in the smoke filled casino bar. I have asthma and could not participate. This ship had at least 4 other rooms open where they could have the trivia but they choose the smoke filled room. DH asked to speak with Kevin the cruise director and explained that we were unhappy and wanted to get off the ship with the fun guarantee. I don't drink, gamble, or sit out in the sun ( due to father died of skin cancer) so the only 2 things I do when there isn't a show or dining on the ship are trivia and games in the library. Every day at around 2 they would close the library so they could set the captains table up in there. Kevin told us he would switch the trivia to one of the open rooms and actually went over all the different games to see what ones we would be interested in and those he would switch. Why would they have an activity that children and those with heart and lung diseases join in the smoke filled bar when there are other places is so confusing to me. Kevin said corporate told them to have them their due to art auctions. but the art auction was over with by the time of some of the trivia so who knows. Since Kevin was going to change the trivia we decided to stay on the ship. This worked for a few days until we left grand turk. that was the first stop they could have flown us home from. Then it went back to almost all in the bar . We did not appreciate being lied to. The decor on the ship is beautiful but the design of the atrium was terrible for entertainment. there were the bar stools around the bar and then pushed way out the way was a small area of couches. So basically you had to stand for any entertainment. The fun staff was doing their job but only 2 really seemed like they enjoyed it. We did one excursion in amber cove - serenity vip beach. We loved it. The resort area was amazing. Every one got a beach bed and there was plenty of shade. the water was beautiful but rocky so wear water shoes. This came with unlimited drinks and food. The virgin daiquiris were great. I would definitely go back. We just did a beach day at half moon cay. I bought a pop up tent from amazon that fit in my luggage and was only 2 lbs. it worked really well for shade. Overall, I will never cruise this ship again even if it was free. There were some nice things but to many problems. The embarkation and debarkation was fine. Read Less
Sail Date: May 2018
We wanted to do a week cruise on one of the smaller ships...thus we chose the Elation for the job. Normally this ship runs to the Bahamas, which we have actually taken on her. We were onboard prior to the refit - which was a surprising ... Read More
We wanted to do a week cruise on one of the smaller ships...thus we chose the Elation for the job. Normally this ship runs to the Bahamas, which we have actually taken on her. We were onboard prior to the refit - which was a surprising uplift to the vessel. Since our adult daughter was coming along, we got a suite for the obvious extra room...good move. The Grand Suite was a bit smaller than one on the Dream, but owing to the size difference of the ship, not a problem. Our balcony was more than sufficient, so we were glad we did not pay extra for the "extended" balcony. Service onboard was excellent! Our Steward made sure all was right. On the first day, Christian inquired about anything we needed and kept on top of any and all requests. Staff elsewhere was equally up to task. Meals in the Main Dining Room were good. No major surprises, although perhaps Carnival could update their menu....getting to be a bit too predictable. Kevin, the Cruise Director was excellent. This trip was longer than usual for this ship. We went to Half Moon Cay, Grand Turk, and Amber Cove. The first two were basically beach stopovers. Being Floridians who live near the beach...it was okay. Amber Cove was what we wanted to see. We took a guided tour on a small bus that took us to Puerto Plata to see the sights. Augustin Guzman, our tour guide was knowledgeable and extremely funny - and a big flirt with the museum tour guide! We bought the tour from Carnival and got great value for our $49 each trip! One small blip on the radar...Customer Service desk was not so excellent. I made an inquiry, was promised a result - never heard from them again. Heard the same complaint from someone on the tour. (I had not volunteered my problem!) Luckily, for me, the issue was minor. But, when you try to find out something and get ignored, it is irritating. Yes - if you see this cruise offered on the Elation - grab it. It is a great one week sailing and a decent price! Read Less
Sail Date: May 2018
It's been a number of years since we sailed on a Fantasy class ship, but I recalled the pace feeling less frantic, not feeling crowded and having incredible service. Elation did not disappoint and reaffirmed those remembrances. There ... Read More
It's been a number of years since we sailed on a Fantasy class ship, but I recalled the pace feeling less frantic, not feeling crowded and having incredible service. Elation did not disappoint and reaffirmed those remembrances. There was never a venue, dining room, bar, deck, etc that we were unable to easily find a seat in. Service was generally top notched and there was always something to see, do or watch if you wanted, or a place to chill out if that was desired. The ship looks really nice after her upgrades and I noticed people cleaning on a regular basis. Sunset Patrol is the cruise rock/country/80s band. Do not miss them! Every member can sing/play beautifully. We ensured we watched them every chance we got. The Divas show was great fun! Incredible energy and great songs! The Epic Rock show was good, and would have been even better if they had had Sunset Patrol playing live music. If you want a drink during the show, I do recommend stopping at the Atrium Bar on the way in, as bar service within the theater was a bit slow and/or practically non-existent. We only made it to one comedy show and the comedian was outstanding to a point, then turned a bit mean. I don't recall the name, however, I heard from other passengers that the other comedians that were on the cruise was incredible. Seating was not an issue at all and we had no problems finding a seat. We had YTD and never had to wait to be seated, whether we chose to sit with others or on our own. Service varied a bit from outstanding to some of the worse that we have had, but overall it ranged from good to great. Even the best restaurants have an off day, and we hit breakfast one morning on one of those, however the day before had had some of the best service ever at breakfast.. so it balanced out. Guys Burgers, the taco bar, buffet were all good. The pizza.....meh. Pizza Pirate is the pizza on this ship and it's just not quattro formaggio. Room service was prompt and I waited far less time than I expected to. We spent a good amount of time on the Serenity deck and never had a problem finding chairs. Bar service was outstanding as well. There was always someone walking through checking to see if everyone was taken care of The Chef's Table was pretty decent. It was the first time we have done that. A simple tour of the galley, some pretty incredible treats, a demo on how to make melting chocolate cake - recipe provided. The chef that was the host was exceptionally happy to be hosting the dinner with lots of enthusiasm for the food and his presentation. The food was pretty good, however I was having a hard time appreciating it due to severe seasickness and I had to bow out 3/4 of the way through. Everyone else seemed to be really enjoying it though! Half Moon Cay was incredible. True powder white sand, exceptionally easy tendering, and plenty of seats. The most beautiful beach I have seen in my life! We'll go back to that one again and again without complaint. Perfect beach day! In Grand Turk we did the Snorkeling, Conch and Rays excursion. This was our second time. The seas were pretty rough that day, and they were offering refunds to those who desired, and took those of us still wanting to go to an alternate dive site. It was still incredible! The staff was uber-attentive and even in the rough waters I felt very safe. While we were not able to dive for conch, we still got to play with the stingrays and have conch salad. Absolutely incredible day!! The seas were a bit rough this cruise and I got seasick more this cruise than the last 8 combined. I'll just be sure to pack double the motion sickness meds next cruise and maybe then I won't need them at all. :) Definitely recommend this ship for a relaxing or first time cruise. You get to experience a lot of the regular bells and whistles without the crowds. Read Less
1 Helpful Vote
Sail Date: April 2018
Excellent service, food, shows, everything! Embarking and disembarking was a very smooth process. The food was top notch all the way. Employees were friendly and remembered our names. I was very impressed! Cabins were kept clean, room ... Read More
Excellent service, food, shows, everything! Embarking and disembarking was a very smooth process. The food was top notch all the way. Employees were friendly and remembered our names. I was very impressed! Cabins were kept clean, room service was punctual, entertainment and activities were fun and worth the time. Ports and shore excursions were well worth the time and souvenirs were very reasonable. Everyone had a great time, and I include the crew in that statement! Lots of opportunity for photo ops by professional photographers as well as on your own. The ship was always clean. The crew worked tirelessly to make certain that guests needs were met, and the crew always had a great disposition. This was my first cruise with Carnival cruises, but I can assure you it will not be my last! I am already saving for my next Carnival cruise! I just have to decide where to go! Read Less
1 Helpful Vote
Sail Date: April 2018
I chose this cruise because my cousins didn't want a long one the first time. First of all it was my first time leaving from the Jacksonville port. It was great no waiting. We went at our appointed time and got right on. I was ... Read More
I chose this cruise because my cousins didn't want a long one the first time. First of all it was my first time leaving from the Jacksonville port. It was great no waiting. We went at our appointed time and got right on. I was surprised since I have cruised 20 times before, The cabin was comfortable, EXCEPT FOR OUR 4TH PERSON THEY HAD A BED THAT LOOKED AND FELT LIKE A LAWN CHAIR. This needs to be done away with. It's not really explained when you book your cruise. My cousins loved the ship, the food, the games and parties by the staff. The one man that did the bingo was the best his name was B.K. AKA BANG BANG. He made our trip so much fun. The comedian was hilarious. Speaking of my experience cruising the food was just ok nothing to really brag about. The buffet was so crowded it took forever to get any breakfast or lunch. The fruit selection was barely a bowl of mixed fruit. Our waiters and assistant waiters were great, Anthony was our head waiter and Sharon they were fantastic. They sang and danced 2 nights in the dining room after dinner. Loved it. Over all I loved it all . Read Less
Carnival Elation Ratings
Category Editor Member
Cabins 3.0 4.0
Dining 3.0 3.8
Entertainment 5.0 3.7
Public Rooms 3.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.9
Enrichment 3.0 3.3
Service 3.0 4.2
Value For Money 4.0 4.0
Rates 3.0 4.4

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