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Sail Date: February 2019
Hoped to see the Northern Lights, sadly, they did not appear. First time on this ship which is showing its age. Cabin kept very and tidy. 99% of staff were very good. Service in waiter service restaurants very slow at times. No ... Read More
Hoped to see the Northern Lights, sadly, they did not appear. First time on this ship which is showing its age. Cabin kept very and tidy. 99% of staff were very good. Service in waiter service restaurants very slow at times. No strict enforcement of using antibacterial hand gel before entering restaurants. Food very good in all restaurants. Long walk for our forward cabin to restaurants at the stern of the ship. As we were at sea for quite a few days, entertainment was poor. Headliners shows were excellent. Theatre Royal seating very uncomfortable. P&O need to offer all inclusive cruises as other cruise lines do. Ports visited were very good. Disembarkation was poor as they had not sorted out the exits properly. Abundance of thermal clothing taken not needed as shore temperatures not as low as expected. Lots of deck areas close due to bad weather. P&O would sell more in the onboard shops if they reduced prices. Read Less
Sail Date: February 2019
We chose this cruise as this would be the last opportunity to see Oriana before her sale in August. We had first cruised on Oriana in July 1995. We were pleasantly surprised at the good condition of the ship, although there was ... Read More
We chose this cruise as this would be the last opportunity to see Oriana before her sale in August. We had first cruised on Oriana in July 1995. We were pleasantly surprised at the good condition of the ship, although there was extensive rust around the bow section. A Chinese “spy” was spotted in an anorak inside using a lap top and large notepad, obviously trying to plan where all the pianos will go when it reaches China. The new name will be Piano Land!!! What an insult to a good ship. The captain was very conspicuous by her entire visual absence throughout the 12 night cruise. Some said she should return to container ships from where she came since you do not need to speak to containers. Service in the Peninsular restaurant was at times very slow and to get a drink was at times difficult. Our cabin suite B153 on B deck was spacious but the only “extra” was exclusive dining for breakfast in the Sindhu restaurant. Other lines provide more for suite passengers. We did encounter a violent storm 11 at the northern edge of the Norwegian basin but the ship coped with this well. Food was middle of the road very British as one would expect. Disembarkation was chaotic to the point of being unacceptable. The land bridge between ship and terminal was declared unsafe. There was another crew gangway which could have been used but this was refused. How the port and Carnival can get into this situation defies reason. We waited from 8.00 am until 09.30 am to get off. Our 3 cases were not in deck order and one had been dropped from a great height causing both external and internal damage. We could not complain as we had only 20 minutes to reach our train by taxi. A very poor and disappointing ending. If you embark on a similar cruise you should have good dealers, take appropriate warm clothing and waterproof shoes and be prepared not to see the northern lights. Read Less
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Sail Date: February 2019
No Northern Lights but great experience. Tours all very expensive but worth it. The Captain was anonymous during the whole cruise which was dissapointing. No updates at all from her, and no reassurance during the force 10 storm in ... Read More
No Northern Lights but great experience. Tours all very expensive but worth it. The Captain was anonymous during the whole cruise which was dissapointing. No updates at all from her, and no reassurance during the force 10 storm in the Norwegian sea ( for 12 hours) when many passengers were very worried. My wife and i, and 18 others paid £55 each to sail into Alta in the viewing area of the Captains lounge and it was very nice. Good views, good food and good company...but alas, our Captain couldnt be bothered to come in and say hello when we was in her own suite ! No enforcement of hygene wash at the entrance to the restaurants. Many many people just ignored this so im surprised no outbreak of Norovirus. Entertainment was average but cinema showed some good films. Food was first class and service was very good. Disembarkation was a shambles. Its a shame this particular ship is leaving, i would definately liked to travel again on her..but not with this Captain. Read Less
4 Helpful Votes
Sail Date: January 2019
We normally cruise Holland America out of Fort Lauderdale for our winter Caribbean cruise. However, the cruise departing Southampton on 6 January meant only a short flight down from the North. Embarkation was smooth and efficient. Our ... Read More
We normally cruise Holland America out of Fort Lauderdale for our winter Caribbean cruise. However, the cruise departing Southampton on 6 January meant only a short flight down from the North. Embarkation was smooth and efficient. Our cabin was an outside on the 5th deck, although we were upgraded due to noise issues with an adjacent 'technical area'. This deck house keeper was very proactive on our behalf in securing the change. Impressive Rakesh! Our new cabin was lovely and there were no further problems. The Dining experience was mixed. On the whole the food was good although in the dining room (perhaps because we were far from the kitchen) it could be tepid, rather than piping hot. The Conservatory lido area was well-run and kept clean. There were themed choices each evening and the Indian night was highly popular with passengers and officers. All the dining room/Conservatory staff were excellent-among the best I have come across. Regarding activities, the library was excellent and I attended many lectures and talks on themes such as the British Music Halls and Astronomy etc. Also there were separate musical concerts featuring Glenn Miller's hits and film theme tunes. The Headliners theatre group undertook a wide and varied range of musical productions and these were augmented by visiting singers and comedians who came aboard, including some local acts. Again, as good an entertainment as I have come across. Indeed, the cruise entertaiment manager Mr Percival was totally proactive in interacting with the passsengers as were his wonderful team. Portwise I partcularly enjoyed my tours of Bermuda and Cartagena in Columbia( a change of itinerary due to weather conditions). Grenada always enchants as does the Commonwealth of Dominica. Everyone was impressed by our visit to the Azores. Disembarkation was slow due to the customs doing a very thorough check on departing passengers. But P and O do not control this. Although Oriana is getting a bit old and tired, it is still a great favourite with all who sail in her. Sadly, she is being replaced and while a new ship will be wecome, I wonder if the elegance of this ship will be easy to replacate. Read Less
1 Helpful Vote
Sail Date: December 2018
I was on the Oriana with my partner and can honestly say this was not the "holiday from hell" as one couple suggested. We were well looked after. It could have been a lot worse when we had the power failure, but the weather was ... Read More
I was on the Oriana with my partner and can honestly say this was not the "holiday from hell" as one couple suggested. We were well looked after. It could have been a lot worse when we had the power failure, but the weather was very good, a scorching hot day, a bar-b-q was laid on and we still got our evening meal. Only thing I recall not working that evening was the air-conditioning. The cabins were stifling hot but we survived. Well done to all the P & O crew for making our trip a pleasant one and especially to the Captain for keeping up updated. For the inconvenience caused we all got an extra £100 spending money on board, glass of champagne with our evening meal on "Indian buffet night", what more could you ask for. One thing I was disappointed with was the Casino, only 11 machines working out of 18 for the entire journey. Read Less
9 Helpful Votes
Sail Date: December 2018
Where do you start with P&O’s Oriana cruise from Southampton(Madeira/Tenerife/Lisbon etc). December 2018 Firstly, the decommissioning of the vessel in 019 is ambitious. 010 might have been more appropriate. A thoroughly ... Read More
Where do you start with P&O’s Oriana cruise from Southampton(Madeira/Tenerife/Lisbon etc). December 2018 Firstly, the decommissioning of the vessel in 019 is ambitious. 010 might have been more appropriate. A thoroughly dated outfit appealing to a well over 65’s demographic. The activities and entertainment plan were something out of the 70’s. Frontline staff were busy smiling without really understanding our questions and you left with a sense of frustration. Food was hit and miss. The Conservatory is a free for all with one in 6 dishes acceptable. Very bland food in general lacking any real flavor added to the bad customer experience. Room service to cabin was poor. Incorrect order brought complete with soggy bread! Breakfast ends at 9.30.....on a cruise!? Cabins are ok but again way out dated with 14 inch TV screens, yet huge mirrors wasting space. Choice of in cabin entertainment was miserable for this day and age. The incredibly loud PA announcer jovially speaking Ruth Madoc style every morning with......And today on Deck 10 its basket weaving........ The halcyon days of ‘Hi De Hi’ are still with us apparently. Tip.... Do not attempt to let them book a taxi for you. We had to wait 90 minutes! Sniggering British staff behind the curtains on reception letting the Asian front line staff hold the baby A two star operation ‘priding’ itself on 3 Black tie evenings which were poorly attended. Why in this day and age have them? Subsequently we were left with one choice for dinner which added costs to our bill. The final complaint though is too shocking to contemplate. The captain was clearly naive and probably conditioned to P&O practice in thinking it’s ok to give us the negative news about ship to shore communication once he had set sail. He continued to drip feed us ‘we are working on it’ lines knowing full well it was out of order at the original starting point. To depart Southampton on a 12 day trip without the Internet or phone service leaving passengers completely stranded in their quest for contact with homes, business, loved ones was the worst error of judgment we have witnessed. We had to wait for 4 days until first stop to get on land before frantically connecting with anyone. The arrogance of the operator clearly thinking this type of practice in 2018 is acceptable. If you are unfortunate in cruising with P&O please look at their internet packages. The big standard 7.95 a day only covers Facebook and a few sites. No emails, YouTube etc. Those are extras!!!! Our overview of P&O is not good. They are a weak company with a tired fleet and out dated planning. Clearly targeting much older customers who are unlikely to complain about the lack of communicado and the daily grind of school dinners. Bland, boring and a complete lack of empathy with frustrated customers. If you are booking a cruise with them, make sure you check the itineraries thoroughly otherwise you will be in for a comedy of errors which include cribbage, crochet and failed New Faces talent from 1977! A Horror show. Avoid P&O at all costs! The worst cruise company out there. #fail #past glories #arrogant #disaster #cruise nightmare #watchdog #investigate Read Less
2 Helpful Votes
Sail Date: December 2018
Chose this cruise for a bit of winter warmth and also to celebrate husband's 70th birthday. Oriana is a favourite ship of ours and we are disappointed to learn that it going out of commission later this year. Embarkation was slick ... Read More
Chose this cruise for a bit of winter warmth and also to celebrate husband's 70th birthday. Oriana is a favourite ship of ours and we are disappointed to learn that it going out of commission later this year. Embarkation was slick and smooth and we were on the ship in no time at all. The ship was beautifully laid out, I didn't feel that it was shabby in the least and I know it had not long been refitted. Our cabin was good, plenty of wardrobe space, even for me! Only bugbear was the safe which was set right at the bottom of the wardrobe and it was smaller than usual so not easy to access. Dining was excellent. We were on Freedom dining but the waiters on our first evening were very quick, and good with their service so we tried to book the same table each night, most times successfully. Headliners shows were excellent and the headliner entertainers were very hands on, line dancing lessons, salsa dance lessons, fitsteps and joining in with the choir. We would always make a point of seeing the Headliners shows but maybe not so much of the other entertainers. We didn't take advantage of the shore excursions but enjoyed the ports, especially Madeira. We would have preferred to have stayed later in Madeira instead of Tenerife but I know these things can't always be arranged. We will never tire of cruising, we just love it. Read Less
3 Helpful Votes
Sail Date: November 2018
Thinking of cruising on an extended winter sun holiday, think again if you’re under 80 as you might be sorely disappointed. Just back from 4 weeks in the Caribbean on Oriana, many people named this the Hospital Cruise. Day 1 and ... Read More
Thinking of cruising on an extended winter sun holiday, think again if you’re under 80 as you might be sorely disappointed. Just back from 4 weeks in the Caribbean on Oriana, many people named this the Hospital Cruise. Day 1 and before we even left Southampton someone had to be offloaded due to illness. 30 hours out of Southampton and had to turn back for an air sea rescue at Falmouth. Arrived in Barbados and rumour has it 7 more were offloaded. 24 hours out of Antigua and had to turn back to offload 2 more people. Arrival in the Azores was diverted to a different island to offload another before finally arriving in San Miguel. Left San Miguel this evening but had to turn back again to offload another sick person. Approaching the English Channel on our final day and another air sea rescue at Falmouth. The captain did a remarkable job in getting us to each destination on time which meant we were speeding along at 20 knots so can’t complain there but the whole cruise was like a floating old peoples home. Nothing against oldies as I’m no spring chicken but I do think some shouldn’t have been on that cruise at all and it did make for a somewhat depressing time. In an emergency situation it would have been chaos as so many were infirm, immobile and downright obese, not to mention the most grotesque manners I have ever seen. The fares had been greatly reduced, no doubt to fill up the ship and it showed. A couple in Tiffany’s Piano Bar one day should have been turned out, the woman had her bare feet up on her husband’s lap and he was caressing her feet whilst people around them were having a nice cup of coffee with their cake. The ship:- Oriana is lovely but finishing service next year, she really needs to go as her age is showing. I hope the executive chef goes with her as the food was pretty diabolical in both the restaurant and cafe. Caribbean cruise and only one or two days of Caribbean food, rest of the time it was repetitive, boring, uninspiring and tasteless. Far too many dishes made out of leftovers. Guacamole one evening in the restaurant was just mashed processed peas, come on now!! The shop on board is pricey to say the least, duty free drink and perfume is more expensive than supermarkets at home (UK). Thankfully we were able to stock up on bottles of rum etc from the local shops at each port. Can’t stand the shows with the Headliners, too old hat but Roy Walker was quite funny regardless of the same old same old. The morning and afternoon talks were excellent and we loved the quizzes at different times of the day. Thankfully it was possible to sit out on deck most of the sea days and there were lots of them so just as well. Not into all the classes on offer as like to be outside but there was plenty to do. Ports:- Madeira, Barbados, St. Lucia, Martinique, St. Kitts & Nevis, Antigua, Tortola BVI, St. Martin and Azores. A quick run down on them. Funchal, Madeira, great place, have been before, plenty to do on the island but this time just mooched around town. Previously have been on a trip all around the island to see the sights. Have taken local transport into the interior and have visited the beautiful gardens and basket chairs at Monte. Bridgetown, Barbados. Did our own thing here by walking into town from the terminal. On arrival you will be bombarded with people trying to sell you a tour and it didn’t finish there, the rest of the day in town was the same. Didn’t like this place at all, some pretty undesirable people unlike other ports of call and there wasn’t much to see or do in town either. The Coconut Bar next to the cruise terminal was selling rum punch for $7, beware, it was shocking, nothing more than a sweet sugary drink with a dash of rum essence in it, not at all genuine. See my photo of the bar. Castries, St. Lucia, one of my favourite places. Did the ships “Scenic North” excursion and it was fabulous, taking in an old fort, silk painting, spectacular views, rum punch at the Sandals Resort and different beach stops just to take in the view and have a quick paddle. Back in Castries afterwards we walked around the market, visited the rum shops and then had a drink at Zephirins Bakery just along from the cruise terminal next to the market. BE VERY CAREFUL here as we ordered drinks and gave the waitress a $ note but had difficulty in getting our change, really had to get firm with her. See my photo enclosed as confirmation of the bar. Fort de France, Martinique. Very quiet place with little to do but we did the ships excursion to the Botanical Gardens and Zoo. Bear in mind this is not two separate places as we thought but one. The guide thought it would be nice to show us as much on the way as she thought necessary but we ended up taking 2 hours getting to the zoo and then only had 45 minutes there when it would have been better the other way round. Lovely Zoo though but didn’t care much for the island in general. Basseterre, St. Kitts & Nevis. Loved this island. Did the ship excursion to the Rainforest, wonderful and the guide was exceptional. Went very high up on the island and had plenty of time to walk around the beautiful gardens adjacent to the rainforest, lots of wonderful birds and green monkeys too. After a walk through the rainforest the guide provided us with rum punch, cake and bananas, he was a gem. Ali I think his name was. Back down in the port area we just browsed around the numerous shops and tried out all the different drinks. St. John’s, Antigua. Second visit here, last time I did the helicopter trip to the Montserrat volcano which was about a quarter of the price it was this time so we just stayed in the centre but again was bombarded with people trying to sell you their tours, really got on our nerves in the end. Not a whole lot to do in town so just walked by the harbour, had a few drinks and soaked up the sun. Tortola, BVI. Lovely. Took the ship excursion “The Best of Tortola”. Not disappointed as drove high up into the mountains with several stops of the fabulous views and then spent time at Cane Garden Bay for about an hour, so idyllic. We were the first group to arrive so were lucky as by the time we left the other groups had arrived and it was more than crowded. The driver/guide knew everyone at all the stops which made for a fun time. Back at the port and we just browsed around the few shops that were there. Phillipsburg, St. Martin. Second visit here, did a tour to the French part previously whereby it poured with rain but this time it was to the Dutch part and also taking in some of the French side. Did the ship excursion “Island Delights”. Didn’t really warrant the title but enjoyed it as we went to a Caribbean cookery demonstration with tasting, food was scrumptious then onto a rum distillery with tastings, plenty to try ranging from 20% to 40%, phew, declined the 40%. Afterwards went on to a perfumery where they are made, didn’t really like this much, the perfumes were too “homemade” but nice to see what went into them. Back at port and time to browse the numerous shops, needless to say, bought more rum. Ponta de garda, Azores. Lovely little town with more to do than the ships tour guide mentioned, she played it down somewhat. However, we did the ship excursion “Sights and Cheese and Wine Sampler”. Nice trip up into the mountains with tremendous views and to a little village with a church and it’s nativity scene, then to the crater lakes which were a beautiful green. Following a different road back we stopped at various places for photographs and then back into town to a hotel for the wine and cheese tasting. Badly organised as had to queue endlessly for the cheese and wine, it should have been placed on the individual tables for people to help themselves. The wine was 10 euros a bottle if you wanted to buy it but we walked back to the ship and bought the same wine for 5 euros in one of the shops. We took lots of ship excursions but they were reasonably cheap so decided to make life easy for ourselves and it worked quite well. All in all a great destination cruise but all the oldies made it rather depressing. Read Less
2 Helpful Votes
Sail Date: November 2018
We don’t normally cruise in November, but decided to join some good friends and the Oriana’s Caribbean itinerary sounded perfect. The ship is in its last year for P&O and there were many onboard who were upset that she was leaving ... Read More
We don’t normally cruise in November, but decided to join some good friends and the Oriana’s Caribbean itinerary sounded perfect. The ship is in its last year for P&O and there were many onboard who were upset that she was leaving the fleet. However, she is in relatively good condition although there are few places on board that are showing their age. Generally the food was good in the MDR. We are not keen on self-service, so,cannot comment on the standard of food there. We were amazed to find the Cruise Director, Hughie Taylor, was still working for P&O. We first met him back in the early 80’s on board Canberra. The entertainment programme was the same old and general consensus was that it needs updating. The guest speakers and many of the guest entertainers we had seen several times before. Again P&O need to look again at this, especially as many of their passengers are serial cruisers. Unfortunately on this trip there were several medical evacuations by either helicopter or the ship turning back to a previous port. There were also many passengers using mobility devices. We thought that there was a restriction on how many were allowed aboard and found it worrying what would,happen in an emergency. P&O seems intent on reducing the number of smaller ships in their fleet and there was much discussion on board about how short-sighted this is. We love Oriana for its size and think it will be a great loss. Not everyone likes these huge new liners that seem to be taking over and spilling 5000+ passengers out at every port. If we had any complaint with the crew, it would be the indifference of some of the younger entertainment team. There was never a Plan B if rain stopped play of quoits and shuffleboard..just a feeble excuse that there was nothing else planned. The ports of call were all great. Having been to them all before, we never took a shore excursion, but heard from those that did that they were good, if not a little expensive. All in all we had a good time and are now looking forward to our forthcoming trip in January on Aurora. Read Less
4 Helpful Votes
Sail Date: September 2018
we have just come home from the best cruise yet. Embarkation was perfect, check in to cabin only 20mins. The Oriana is a great sized ship, everything within walking distance. The food in the main restaurants was edible, nothing amazing. We ... Read More
we have just come home from the best cruise yet. Embarkation was perfect, check in to cabin only 20mins. The Oriana is a great sized ship, everything within walking distance. The food in the main restaurants was edible, nothing amazing. We found the food in the buffet restaurant wonderful, happy to eat there most nights. We absolutely adored the beach house and sindhu restaurants. Staff couldn't do enough to help and would go the extra mile. excursions were great, but if you need a tender to go ashore, check the weather 1st. We were stuck in one for 45 minutes, bobbing around in really rough weather, there was a queue of them as they took ages to on/off load. Panic attack!! We had an inside cabin which was more than adequate. our cabin steward, sinesh, was very attentive and cabin left immaculate after he'd left. Sorry to see Oriana "retire", such a beautiful ship. On the whole, well done p and 0, look forward to sailing on Britannia next year Read Less
Oriana Ratings
Category Editor Member
Cabins N/A 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms N/A 0.0
Fitness Recreation N/A 0.0
Family 2.0 0.0
Rates 4.0 0.0

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