18 Helpful Votes
Sail Date: June 2017
This was our 4th cruise on Seabourn and our 3rd on Odyssey. We particularly love the space per passenger and the minimal announcements policy. Everything about this ship is quality : there is no waiting in line for anything and few or no ... Read More
This was our 4th cruise on Seabourn and our 3rd on Odyssey. We particularly love the space per passenger and the minimal announcements policy. Everything about this ship is quality : there is no waiting in line for anything and few or no children. We love the fact that the fare includes all dining, drinks and gratuities. We chose a cabin was on deck 7 as it is just a short level stroll to the coffee lounge where newspapers are available ( printed and e-readers, UK, US, Australian and others). This is a great , quiet place for an espresso or other speciality coffee which is open from early morning thorugh well into the evening. There are computers avavilable to access the net, a Library, a future cruise sales desk as well as the Seabourn Staff for information and help. We book the flights and transfers as a Seabourn package which is very convenient as we were met at the airport, taken to the waiting bus and were underway fairly soon after landing. When we arrived at the quay, the bus stopped right outside the passenger terminal and we were regsietered and on board in a few minutes. The food is an important part of any holiday for us and Seabourn never lets us down. While there are other restaurants, we like the Colonnade which is a casual dining venue with tables outside as well as in serving breakfast, lunch and dinner. Breakfast and lunch are buffet-style with table service for cooked-to-order items, though the staff are happy to fetch anything you may request. The Maitre D'hotel ( Joshua) was very enthusiastic and knew all about the food which enhanced our dining experience. Wines are poured for you at your table and if you do not fancy the wine that is offered, there are always alternatives available. Each day there is a theme for lunch and dinner and there are 'always-available' favourite dishes if the theme is not to your taste. In the evenings the Colonnade is table service. The food is fabulous-to give some examples we enjoyed fois gras, truffles, crab, fine steaks and lots more. There are also 'family-style' evenings where there is a set menu designed by celebrity chef Tomas Keller. These include a salad, main, chees course and dessert-all are delicious as well as a bit of a novelty. Service throughout the ship is fabulous, your suite is beautifully serviced twice a day and your fridge is stocked with sodas and your choice of wine, etc ( we chose Baileys Irish Cream and white wine). There is a range of entertainment with shows every night, etc. We liked the sail-aways with live music on deck as well as the 'dancing on deck night' which has a great atmosphere and live music. I have lost track of the number of cruises we have been on, it is well over 20 and we have cruised on many other lines ( eg Cunard, Princess, NCL) but once we had tried Seabourn we haven't been back to another cruise line and probably won't....in fact we have already 'chosen' our itinerary on Odyssey for 2018! Read Less
24 Helpful Votes
Sail Date: June 2017
First time with Seabourn. Hope not the last. If you look for bad comments, don't bother read this. Almost everything was great and near perfect in many cases. Embarkation and disembarkation was smooth has a wiper. Cabin was nice but I find ... Read More
First time with Seabourn. Hope not the last. If you look for bad comments, don't bother read this. Almost everything was great and near perfect in many cases. Embarkation and disembarkation was smooth has a wiper. Cabin was nice but I find the decor a bit drab. Ship is well design, elegant and specious. Service was friendly and professional everywhere except at the reception of The Gill where a girl show her lack of experience the two time we eat there. Dining was fantastic in all occasions. Thomas Keller sign the menus and it show. Filet Mignon, rack of lamb, available every evening if the regular menu don't interest you, we don't see that far and wide. Red wines was, like usual, served at more then 70 degree instead of 55 but they get use to my French taste and put the bottle in a bucket of ice for a few minutes for me. (for those who don't understand what I mean, do the experience next time you drink a Pinot Noir or a Cabernet, you will taste the difference). Champagne, caviar and Sauternes every days, that's real vacations. Seabourn is really one of the top on the Cruise Industry and you could easily see and enjoy the difference. Bravo and thank you. Read Less
18 Helpful Votes
Sail Date: April 2017
Check-in in Barbados was an indication of what was to come. there was just on member of staff on the quay side. No champagne or cold towels and certainly not the line of staff used in the advertising and this was 15 minutes after check in ... Read More
Check-in in Barbados was an indication of what was to come. there was just on member of staff on the quay side. No champagne or cold towels and certainly not the line of staff used in the advertising and this was 15 minutes after check in opened. I carried my hand luggage round to the ship and up the gangplank. I was not offered a glass of champagne until after I'd had my photo taken and handed over credit card details. Booked a gty balcony cabin and was allocated 650. This is mid ships and fine, although it had an adjoining door I never heard the people next door and they said they'd never heard me. I was offered lunch after boarding although only at the Patio grill which didn't have any menu and when I asked the chef went to list all that was available and the weeks specials. I settled on a burger and discovered I had to do it all myself, so then had to ask for the bun to be toasted and a special order of fries. A waiter then appeared and took over so that I could get a table in the shade. he also got me a drink so avoiding another queue. After the emergency drill I went to the Sky bar for the sail away party.....the poor individual there was only assisted by an equally overworked girl who could.t keep up with the demand for ice and more glasses. They were totally overwhelmed. It was as if this event had come as a surprise. The helpfully located clock told me I waited 10 minutes to be served. The cabin set up didn't have the alcohol requested as part of the on line check in and that took over 24 hrs to arrive. I went to the Solo travellers get together which wasn't hosted an neither was the LGBT one, no canapés, just a sign at the door to the bar. I had a reservation for R2 on the 4th night and had a thoroughly enjoyable meal and managed to get another booking which was equally enjoyable along with the wine pairing for which you do pay extra. I learnt that sadly R2 was to be removed in place of Thomas Keller. Some of his dishes were available on the main restaurant menu but for me they weren't a patch on R2. This will be a sad loss. Dinner in the main restaurant was a bit hit and miss. I have unsalted butter and on the first couple of nights I waited twenty minutes and then it didn't arrive at all and neither did any bread. Only when I let the soup go cold did someone enquire what was wrong. Needless to say I arranged to see the Hotel Manager and things did improve. I never went to any of the entertainment/ shows so cannot comment on them. Ship décor is good and well maintained. Due to weather conditions we didn't call at Marseille but Toulon instead. If you've never been here it's worth a stroll ashore. Disembarkation was quite a long drawn out affair. Sadly not the line of officers on the quayside to wish you well and safe onward travel although the captain and hotel manager were there, the latter by now knowing my name. Did I expect too much? Only if doing what you advertise is too much. I'd rather they under promise and over deliver. Read Less
29 Helpful Votes
Sail Date: March 2017
We have cruised over 24 times. The last 6 cruises with Regent. We needed a change as we felt Regent standards were dropping dramatically from when we first started using them. We noted that Seabourn had a consistently higher rating than ... Read More
We have cruised over 24 times. The last 6 cruises with Regent. We needed a change as we felt Regent standards were dropping dramatically from when we first started using them. We noted that Seabourn had a consistently higher rating than Regent, so decided to give them a try as the pricing was similar, although Seabourn do not offer complimentary excursions or wifi. The difference was noticeable straight away, and it just got better and better. The staff cannot do enough for you. Not a miserable face amongst the crew. At dinner they somehow remember your name. Food and service are definitely first class. There are too many positive differences between the two lines to mention here. I would unquestionably award five stars if it were not for the location of our suite. Suite 657 ( a V5 suite!) is located just in front of the tenders /lifeboats. On our cruise there were 9 tender ports out of 13. The noise usually started around 6.15/6.30 am and lasted for at least 45 minutes. The noises came from the hydraulic arms putting the tenders over the side , the winches used to lower them, the staff shouting at one another whilst they prepared them for the water. One morning it began at 4.30 am!! Had a meeting with the Hotel Manager, who was very understanding, but nothing changed. We did get a complementary massage, but quite frankly, I would rather have had the sleep we missed, during our vacation. Read Less
12 Helpful Votes
Sail Date: March 2017
This was our first ever cruise and I chose a relatively small ship to avoid "people processing." I chose Seabourn based on their reviews. Because of the small number of passengers--I don't know if we had the maximum of 450--and ... Read More
This was our first ever cruise and I chose a relatively small ship to avoid "people processing." I chose Seabourn based on their reviews. Because of the small number of passengers--I don't know if we had the maximum of 450--and high number of staff the ship had more of a private yacht feel. Our favorite dining venue was the Colonnade open air but shaded restaurant at the stern. Because this was the Caribbean in March and the ship's speed was never more 12 knots, the "wind" and air temperature were right for all 3 meals to be outdoors every day. There were 4 special dinner nights and because we failed to make reservations for three we did not get to eat at the Colonnade on three nights. However, they also bring excellent food to the poolside tables and that was where we ate one of the nights. For the formal night we ate in the main dining room. Also we failed on boarding to make a reservation in Restaurant 2 so we missed out on that. However, this was the extent of not having the ship revolve solely around me and my wife. All the other meals we ate when we felt like it at the Colonnade unless we missed lunch due to an excursion in which case we had excellent and very prompt room service. On the topic of food, it was very high quality and served in not overly large portions. Of course, if desired one could have multiple items, but reasonably sized portions made it easier to enjoy quality and eat healthy. We enjoyed the uncrowded public areas. The pool was tiny, but we swam in the Caribbean on most days. The pool deck, on the other hand, was great for walking and having a drink or slice of pizza or other snack while passing through. Much of the 11th deck (the top deck) was open air and and the open air portions fairly deserted. There were many lounges with great views. Swimming in the sea was great. One day there was a party at a private beach with a magnificent lunch buffet. On a couple of days we took snorkeling excursion. On a couple o other days we took cabs to a beach. We did have some rough seas on the snorkel trips. The library had a nice selection of books. All of the crew seemed to be young men and women who enjoyed being there. Occasionally at night I would have the sensation that my wife had just belly flopped onto the bed, but it was wave action on the ship. I did not find this bothersome. I never had to grab on to anything due to the ship's motion. We enjoyed to talking to our fellow passengers. Many were fellow Americans, but we socialized with British and Australian passengers as well, as well as a couple of Swedes. Many of our fellow passengers were on board for 14 rather than 7 days and we were sorry to leave after 7. Read Less
10 Helpful Votes
Sail Date: February 2017
We have been on Seabourn before and really enjoyed it so this was a natural choice for a Caribbean cruise. The staff continue to be very high quality, attentive to requests and just the right balance of friendliness and ... Read More
We have been on Seabourn before and really enjoyed it so this was a natural choice for a Caribbean cruise. The staff continue to be very high quality, attentive to requests and just the right balance of friendliness and professionalism. The cabin ( Veranda 825) was fine -never felt cramped and the excellent separate storage room continues to impress. Never felt crowded on the ship and we were always able eat outside at the Colonnade restaurant. The food is good though i don't understand the fuss about Thomas Kelleher - two evening there was only his food in the colonnade and i would have preferred the regular menu. Service at the patio (by the pool ) was great. We went to the magician twice who was superb. Embarkation was fine - disembarkation less so as they forget to call our number and along with a number of others we were waiting in Seabourn Sq for an unnecessary hour. Each afternoon there was a 'port talk ' about the next day's stop and these were good and packed out. I think they may be new and if so please continue with them Seabourn. My only complaint was about the wifi. I paid $399 for unlimited access on a 12 day tour and it was really really slow -much worse than our last Seabourn cruise 2 years ago. It should be free anyway given how much we pay and they must adddress the speed issues . Read Less
31 Helpful Votes
Sail Date: January 2017
Preface: I travel extensively throughout the USA, Europe and Asia. After doing some research on the Seabourn Odyssey, my wife and I decided to take a Caribbean vacation (without our kids). Before getting into the details, I want to ... Read More
Preface: I travel extensively throughout the USA, Europe and Asia. After doing some research on the Seabourn Odyssey, my wife and I decided to take a Caribbean vacation (without our kids). Before getting into the details, I want to commend the crew, a fine group of people who did their best to provide a good experience. The Ship: (Tired, Can't Handle any Swells) The Odyssey is small, but provides more than enough thoughtfully designed spaces for the 400+ passengers on board. The "suites" were reasonably sized for a cruise ship. Two notable shortcomings where angled shower that was far to narrow and a very odd modular queen-sized bed, that is the most uncomfortable unyielding slab I have ever experienced. Every morning was a new dimension in back-pain. Once we embarked from Florida it became obvious that the Odyssey was designed to cruise placidly in the Mediterranean and was not up to the 20 knot winds and moderate 2M seas we encountered on the way toward our first destination.The combination of too much windage and a narrow beam resulted in the most extreme rolling I have ever experienced on a cruise ship. Almost immediately it was clear that even the crew was struggling to cope. I would have written this off as the effects of a low pressure center far off in the northern Atlantic, but EVERY NIGHT was less than comfortable. Besides the roll, we frequently experienced hard, jarring rubbery kicks which resonated throughout the cabin. This ship dearly needs some time in dry dock. Dining (OK at best, laughable at worst) The Seabourn marketing materials suggest that their company provides a five-star dining experience. As far as the Odyssey is concerned this is not even close to being accurate. The "restaurant" features tiny portions of incredibly pretentious, yet amazingly bland food. The Japanese food offered during one of the themed evenings at the Colonnade was truly horrid. The "miso soup" was utterly tasteless and the glass noodles served with the main-course where so over-cooked they disintegrated into a gelatinous paste. The one bright spot was the outdoor grill on Deck 8. Not only did this offer reasonable food for dinner (comparable to any Boston or NYC mid-priced independent restaurant) but it also offered relief from the relentlessly bad ride. Too many horrible tender rides: After two monotone days at sea, we arrived at our first port only to learn that the 1M seas where too high for the ships lifeboats to function as tenders from the aft-located tender platform. This cruise had a very high number of elderly passengers, and I suspect (as do others I spoke with) that liability concerns forced the captain to cancel all tendering operations. After 90 minutes of waiting we were told we would be enjoying another day at sea. The problem here is that life-boats do not make for a pleasant tendering experience. They where packed with people and even with the windows open, the environment was more like a refugee boat than an luxury cruise. If you enjoy being packed into a horrid little craft, with too many people and like to sit on tiny hard benches in an airless cabin, while you are bounced around.. then this is the cruise for you! Value for Money The marketing for this journey, promised a luxury small ship experience with high standards of dining, dress, and overall quality. In reality this was a retirement home on the ocean. The median age was about 80. I am 51 and was probably the youngest passenger on the ship. This was an expensive cruise, make no mistake, at least I seem to be charged full retail. Worse than the money, I can never get back my time. This was my seventh cruise (six with Disney and their excellent concierge service), and the only one which I can honestly say, I regret. Read Less
6 Helpful Votes
Sail Date: January 2017
Overall, we had a great cruise through the Panama Canal on Seabourn Odyssey. Foreign trips are never perfect, and this one was not. But we found much to praise and little to criticize on Odyssey. We left Los Angeles on Jan. 6th, and spent ... Read More
Overall, we had a great cruise through the Panama Canal on Seabourn Odyssey. Foreign trips are never perfect, and this one was not. But we found much to praise and little to criticize on Odyssey. We left Los Angeles on Jan. 6th, and spent a day each in Cabo San Lucas, Huatulco, Puerto Chiapas, Puerto Quetzal, Puntarenas, Portobelo and Cartagena. We spent a long day going through the Panama Canal. There were nine sea days, and we arrived in Fort Lauderdale on Jan. 24th. Arrival and departure were quick. At the Port of Los Angeles, even though I didn't request it, I was immediately provided a wheelchair because I don't walk very well. We boarded and were seated in the lunch buffet in about 30 minutes. We sailed on Odyssey a year ago and were anxious to look for changes. We didn't see many. The ship is wonderfully maintained, the bathrooms look new, the staterooms and hallways are picking up a few scratches, but most everything worked well, including the air conditioning, which was very important on this warm weather cruise. We were in Suite 631. The staff remains personable and helpful, although many are new because of Seabourn's expansion. Service was frequently good, but sometimes slow and disorganized. The suite stewardess Marcela was great. The ship sailed about 25 people short of its 450 guest capacity. There was never a problem with crowding or lines. The food was often wonderful. The beef, fish, lamb, shrimp, pasta and desserts were fabulous, in our opinion. The wine isn't $50 a bottle wine, but it was just fine. There were nice touches. We didn't know about a dinner of fresh snapper, the fish having been purchased ashore by the chef the previous day. When we mentioned that, the restaurant staff immediately told us we should return the next night and they would arrange a special snapper dinner for us, which they did. Several times, restaurant staff offered second helpings when we mentioned how good the main course was. There were some misses. A Mexican-theme dinner just didn't pass muster. The breakfast buffet does not vary from day to day. How about some different sausages? And what passes for hash brown potatoes is an embarrassment—a frozen patty that would be served in a school cafeteria. Use real potatoes for gosh sakes. Seabourn touts its dishes by the famous chef Thomas Keller. Some are good, others pretty far out. Seabourn should concentrate on less edgy recipes. Other misses centered on the distribution of information. The captain spoke to us daily, but if you missed his talk or couldn't hear it, you were out of luck. The ship should do far better at providing details about the progress of the trip. Announcements over the loud speaker are strictly limited, which is good, but the television system could fill in the blanks by providing lots of information for us to access when we want. In fact, the TV was poorly utilized on this and our previous cruise. The TV even broke down completely a couple times. A local narrator was provided for commentary through the Panama Canal, but in parts of the ship where people gathered you could not hear him. Shore excursions were perhaps not quite so overpriced as we've encountered on previous cruises. The guides were consistently good. The ship could have done more to help us in certain ports. In Cartagena we could have used a regular shuttle into the main town square. In Portobelo, we could have used a full day instead of a partial day. Arriving in Fort Lauderdale, misinformation was given about taxis and cost of ground transportation. They failed to mention the economical alternative of Uber. This review would not be complete without mentioning the Seabourn policy of including beverages in your fare. It would be natural to try to scrimp, but the waiters were always anxious to bring you another or fill your glass. The cocktails were first rate. I tried to stump them by asking for Drambuie. They brought it to us in about one minute. Read Less
4 Helpful Votes
Sail Date: December 2016
After a terrible cruise on the Mariner with Regent of the Seven Seas we returned to Seabourn hoping that it still was the best cruise line we had ever been on, we were not disappointed, there have been some cutbacks as with all cruise ... Read More
After a terrible cruise on the Mariner with Regent of the Seven Seas we returned to Seabourn hoping that it still was the best cruise line we had ever been on, we were not disappointed, there have been some cutbacks as with all cruise lines but not enough to have a big impact on the services, and yes as many of the seasoned crew were on the new Explorer there were some delays in service but these were ironed out during the cruise. You really feel special and welcome on board and staff go out of their way to ensure you have a brilliant holiday and any problems are always dealt with on board. The cabin design of course is the best around for space etc and in the 6 cruises we have done with Seabourn all the stewardesses have been excellent and all of different nationalities. The design of the ship is excellent and the food and wine are very good, although a better quality champagne would be appreciated. The entertainment on a small boat can be limited but we had some very good shows, and the lecturers, in particular Robert Freedman were good. Excursion were well organised. Read Less
3 Helpful Votes
Sail Date: December 2016
We wanted to try a trans-Atlantic cruise just because.... It was wonderful. We took a southerly route and in spite of the season (December!) we spent each day at the pool or walking about the ship, or just sitting out on our balcony ... Read More
We wanted to try a trans-Atlantic cruise just because.... It was wonderful. We took a southerly route and in spite of the season (December!) we spent each day at the pool or walking about the ship, or just sitting out on our balcony reading. It took a little time to realize we could have what ever we wanted, when ever we wanted it! This kind of pampering is not normal. And it was all done with a smile. The staff are incredible. It very soon feels like everyone knows your name, your drink preferences, how you like your coffee. And they are unfailingly cheerful while maintaining a very professional demeanor. Also, our stateroom was spacious and very comfortable. The best it the industry, in my opinion. Finally, we were first attracted to a trans-Atlantic cruise because of the price. I believe we got what we paid for and more. We had a wonderful, very relaxing time, and would do it again in a heartbeat. Read Less
Seabourn Odyssey Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 5.0 4.4
Entertainment 3.0 3.9
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.0
Family 2.0 4.0
Shore Excursion 4.0 3.7
Enrichment 4.0 3.7
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 5.0 4.2

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