2 Helpful Votes
Sail Date: January 2018
We sailed to the Caribbean for the weather. On the whole it was lovely weather. We chose Seabourn Odyssey for dates and itinerary. Embarkation in Barbados was not well organized; there was not a SB Rep indicating that the line to ... Read More
We sailed to the Caribbean for the weather. On the whole it was lovely weather. We chose Seabourn Odyssey for dates and itinerary. Embarkation in Barbados was not well organized; there was not a SB Rep indicating that the line to board the port shuttles to the ship should be kept inside...it was raining and people were queuing outside, as per port reps. More than 50 people waited for the first shuttle to arrive. Once in the ship, registration was smooth and officers and crew were helpful. We received only a token juice upon arrival, no champagne, nor even prosecco. We would like to point out that the CD Chris was charming and it was a pleasure to hear him sing. Our cabin, 825 in the pool deck, was adequate. What was shocking was a miniature TV set, which could not be properly seen from either the couch nor the bed, that also failed to work several times. The movie selection was good, but not adapted to the screen. Even though we do not cruise to watch TV, at times we watch movies between activities. The bathroom was adequate, great to have two sinks, but the shower stall was small to move around in. Our stewardess was very sweet, but we missed having a butler. We very much like the concept of the MDR (the Restaurant). We found the food good and very good and we were pleased. The wines were acceptable, as we could ask for substitutions when we deemed necessary. What we found surprising was the inconsistency of the service crew. Some were excellent and others perfectly poor! We could tell there were more than a few who were not properly trained. We liked the Colonnade for lunch and enjoyed most of the food. The servers were good on the whole (after all it's a buffet...smiley face here), but the wine servers were not up to task. Many times we had to flag wine servers several times during a meal!! We ate at the TK twice. We had excellent and not very good offerings both times. All servers, however, were impeccable. We did not eat at the Patio. Lunch starts at 1:00pm, and since we have early breakfast, we just could not wait. Dinner starts at 7:30. What we did not enjoy was having no available food venue between lunch and dinner, except for pastries and limited sandwitch offerings in Seabourn Square. Of course, there's always room service, but we would have preferred to have snacks by the pool. Seabourn Square, by the way, is a gem of a site! The library is diverse and pretty well stocked. The coffee is excellent and the servers are delightful. The ambiance is congenial in a quiet way, as it should be. For us, port highlights were San Juan and Santo Domingo, but we also enjoyed going for the first time to Martinique and Guadeloupe. We like to chat with locals and walk around the towns. We felt safe all the time, and spent good money to contribute to the islands' economies. We found we enjoyed the entertainment, especially a magician and comedians. The dancers were very good and the singers as well. Debarkation in Miami suffered by not calling "by colors" and many people queued at the same time. All in all, it was an enjoyable cruise. Read Less
4 Helpful Votes
Sail Date: January 2018
We have had a Seabourn Cruise on our radar for many years. Having sailed on all the major cruise lines, we were anxious to compare our Windstar, Azamara, Regent Cruise experiences to Seabourn. Everything we heard about Seabourn led us ... Read More
We have had a Seabourn Cruise on our radar for many years. Having sailed on all the major cruise lines, we were anxious to compare our Windstar, Azamara, Regent Cruise experiences to Seabourn. Everything we heard about Seabourn led us to believe that we would receive fine service. We anticipated excellent food and service. Unfortunately, many of our expectations were not met. What did meet or exceed our expectations? Embarkation - The Barbados Port left something to be desired as we waited in the drizzle for the bus to take us to The Odyssey. After a 10 minute wait, the bus finally arrived to take us to the ship. There was a mad dash to board the vehicle. Magically, when we arrived, Seabourn staff rushed out to meet the passengers holding large umbrellas. It was obvious that the Port of Barbados was responsible for the transfer to the ship...not Seabourn. Once we boarded, the embarkation process was perfect. Stateroom Stewardess - At 2:00pm, we left the pool deck to go to our stateroom. Stephanie was there, greeting us with a huge smile. She was a delight from the first day to the last. She was constantly in motion. I truly felt that she needed a pair of roller skates. I have never seen hotel staff work so hard. Methinks Seabourn needs to hire additional room stewards. Cruise Director & Entertainment - Chris was the consummate host. He was always ready to greet us. When I asked Chris who I should complain to about an issue, he immediately contacted the person responsible (without telling me). We typically do not go to more than two or three shows during a cruise. We felt that the entertainment was first rate. Fellow Passengers - We met some fantastic people on the cruise. I would guess the average age was 65. We enjoy small ships and the Odyssey presented us with lots of opportunities to engage with other passengers. Ports Visited - We were pleased to revisit Martinique, Guadeloupe and Santa Domingo. On our previous cruises, we explored on our own and were not impressed with the ports. This cruise, we booked excursions and found the ports to be much more enjoyable. We toured the San Juan El Morro Fort which was worthwhile. Beach Day at St. Kitts - This day was certainly a highlight of the cruise. The Odyssey staff went way beyond to give us a fantastic BBQ and day at the beach. Perfect logistics, plenty of beach chairs, an amazing facility, lots of food and fun beach toys. So wish this could have been better... I can honestly say that after reading several negative Odyssey posts on CC, I assumed that those posters were just being picky. Actually, those people were just being truthful. As a 10-time Seabourn cruiser said to me "something just seems a bit off on this sailing". For this first time Seabourn cruiser, that something was service. Service Issues – Emilian Cygan is a new Seabourn Captain. The only passenger interaction that I saw him engage in was at The Restaurant one evening when he hosted a table. The Captain wasn’t the only newcomer to The Odyssey. Chris Harley, our cruise director was also recently promoted from the entertainment staff as was the assistant cruise director. Chris was very professional, the other two were awkward in their positions. It was obvious that a great number of staff members were new to Odyssey or Seabourn. The service in the Colonnade in the morning and during lunch was particularly bad. You could certainly tell the experienced servers from the new staff. The new staff got orders mixed, did not come back with beverages and were way too busy to smile. We finally gave up after four days and had all of our breakfasts in The Restaurant or via room service. A huge issue for my husband is Gluten Free options due to his Celiac Disease. This is where the service truly had an impact on our vacation. We have sailed on 10 different ships since his diagnosis. His Odyssey experience was one of the most frustrating. The very first day in The Colonnade he asked if there were GF rolls and was told that there were no rolls, but they did have toast. He also asked the dessert servers if they had anything he could eat besides ice cream. He was told no. Two nights later at dinner when he remarked that he would love a cookie, the waiter brought him a delicious GF one. Without asking, the waiter offered to have cookies delivered to our room the next morning. There were no cookies delivered that day, so my husband went to the square for coffee. They did not have GF pastry or cookies at the Square, but, promised to have them for him the next day. That night at dinner, the assistant restaurant manager inquired about our dinner as we were not able to eat the tough, dry chicken. We also told him of our issues with obtaining GF food. He promised to have the cookies delivered the next day. Well….no cookies the next day in our room or at the Square. By this time, I had totally given up on receiving pampered service…I just wanted service. We met with the assistant restaurant manager, David, again and he was truly upset. He informed us the next day that there had been some communication errors between the kitchen, room service and the restaurant. He also advised us that a meeting was held to ensure that the communication issues were corrected. They were. Every day, my husband would receive a plate of cookies. My husband also asked at his first Colonnade breakfast if there were GF muffins or pastry. He was told no. This was false. David informed us that they certainly had both available. On Day 7, he was finally served the pastry which turned out to be the best he has had since his Celiac diagnosis. I truly believe the lack of experience staff contributed to the poor service. Pool Towel Issues – Three days in a row, towels were not available by the pool or on deck 9 after 400pm. Pool attendants did not seem to care as they shrugged their shoulders and explained that “we called 30 minutes ago”. Food Quality - We sailed on Princess last year and experienced their new enhanced suite class dining. The food quality, selection and taste were superior on Princess compared to Seabourn. I expected to be blown away by the food on Seabourn...I was not. In the Colonnade on several nights the menu consisted of one salad, fried chicken or ribs and desert. This Thomas Keller menu was served family style. The Restaurant was fantastic for breakfast. However, service and food quality went downhill for dinner. One entree, (a Thomas Keller chicken dish), was so dry that it was inedible. I was offered a different entree and declined because the desert sounded amazing. Unfortunately, it was not. The steaks were ordered medium and served well done. The salad and soup options were meager. My husband’s GF pizza in the Patio came out totally uncooked…even the cheese was not melted. After sending it back twice, the chef came out to inform us that it was a pre-cooked frozen pizza crust and he cooked it for 10 minutes at 250 degrees on the plate it was served on. Anyone who has ever cooked a frozen pizza knows that this time and temp won’t cook the pizza. After we gave the chef instructions, my husband received a properly cooked pizza the next day. Would we sail on Seabourn again? I’m really not sure. I know from past experience that when a cruise line brings new ships into service, it can be a drain on older ships as their top staff may jump to the new ship. Several first time Seabourn cruisers that we met onboard indicated that they would return to Silversea or Oceania. While we had many enjoyable moments on the Odyssey, it could have been so much better. Read Less
3 Helpful Votes
Sail Date: December 2017
A beautiful ship with excellent crew/staff,smaller than your average floating office block we have been on ships larger,about fifteen hundred people and have no wish to go on any ship that takes three days to load and unload ... Read More
A beautiful ship with excellent crew/staff,smaller than your average floating office block we have been on ships larger,about fifteen hundred people and have no wish to go on any ship that takes three days to load and unload passengers,impossible to find your suite,cabin without a map and compass ,surrounded by thousands of people,takes ages to tender to port,queue for two hrs for food,full of screaming spoilt children,it was an absolute pleasure and we will do it again soon,nothing was left to chance,off ship barbecue/beach days were well organised embarkation and luggage service first class,probly not possible but I would like to have been able to see NBC sports channels on suite TV and a pool table,only this might be tricky unless they invented metallic balls that didnt roll about with the sea ( lol) did hope to see Ross Roberts as we have sailed with him 3 times and he is the complete entertainer,still there is always next time Thank You Alastair and Carolyn Read Less
1 Helpful Vote
Sail Date: December 2017
We booked this cruise as it was convenient to just fly to Barbados and then return to Miami (near where we live). The Caribbean has been devastated by Hurricane Maria and many ports were changed. We were on 2 back to back cruises so we ... Read More
We booked this cruise as it was convenient to just fly to Barbados and then return to Miami (near where we live). The Caribbean has been devastated by Hurricane Maria and many ports were changed. We were on 2 back to back cruises so we would up visiting some ports twice. We only went on one excursion which turned out to be terrible (glass bottom boat). Saw little amount of fish, boat was a rickety wooden contraption and not at all comfortable. Otherwise we took a taxi tour and just walked around some ports which docked or tendered close to town or just stayed on the ship. We really like sea days and there were only 3 out of 22. We play bridge and that was offered the 3 days but the bridge director was not personable. Our cabin stewardess Rebecca was wonderful. Couldn't do enough for us. Overall the food was good and they accommodated my gluten free requests. The Keller Grill was fantastic. We were lucky enough to get 4 reservations. The chicken, dover sole and bone-in rib eye were so delicious. Service impeccable. The Captain was newly promoted and very droll--no personality. We had 2 cruise directors one of whom was just promoted. They were good but it seemed like the staff were undergoing a lot of changes. All in all we had a relaxing cruise and signed up for the new Ovation for next year. Read Less
10 Helpful Votes
Sail Date: December 2017
As a long time Seabourn cruiser (22+ since 1997), I was a bit disappointed with the many things that are no longer "Seabourn Style"... No champagne waiting for you on a tray as you embark the ship. No one beaming and ... Read More
As a long time Seabourn cruiser (22+ since 1997), I was a bit disappointed with the many things that are no longer "Seabourn Style"... No champagne waiting for you on a tray as you embark the ship. No one beaming and saying "Welcome Home" as you board, recognizing you from a precious cruise, or greeting you after returning from an excursion other than security checking you in. No check in while sipping champagne and nibbling canapes in the lounge waiting to be escorted to your room. The gangway person pointed to a crew member near the elevator, who simply punched deck 8 and told me to enjoy my lunch at the patio bar. No explanation, no choice given to dine elsewhere. Honestly, out of 350+ crew, I only recognized FOUR, who have now been promoted. They do seem to be bringing all new crew to the 'older' ships now to train for the new ships coming. The majority of crew I met were on their first contract. Seabourn boasts that the crew members will greet you by name after the first day. That didn't happen until the 5th day, and then only after I mentioned that was lacking at a hosted dinner table. Then the 'upper' crew knew me, but still not the more than 2 or 3 of the crew. Service the first 3 to 4 days was dismal. At breakfast in the Collonade, I would be almost finished with my breakfast before coffee or water was offered. This improved after day 5 when I figured out to sit in the same spot each day near the service area so I could flag someone down. I do expect better service on Seabourn than I receive at Denny's. I was assured the first night that I would receive the traditional invitations to join a hosted table for dinner. That didn't happen the second and third nights. In the dining room, most nights the dessert was served as the main show would be starting, causing us to either miss dessert, or walk in late to the show. How can dinner take more than 2 and a half hours??? If I had not sailed on Seabourn over the last 20 years and experienced the exceptional, intuitive service with everyone knowing my name by the second day, or expected what the brochure still promises, even after the things they no longer do, this might have been a good experience. For those passengers that are moving up from lesser lines, this is still a good product. The ship was not decorated for Christmas. Not even one bow!! Very disappointing. I understand they are trying to save money wherever they can, but really?? No Christmas? Every other ship I have sailed on during December always had decorations up by Dec 1st. The bar is now self service sodas, wine and beer for lectures in the grand salon, and only self service popcorn and sodas for the afternoon trivia games - I have never seen that before. How is that 6 star service???? I don't see much difference now between Seabourn, Crystal, Oceania, and Ponant so I will shop by the best value and itinerary. Yes, Seabourn has the larger suites, but I am rarely in my room. I would rather have better service for the money or spend less and still get better service than I just experienced on Seabourn. On the positive side: The food was amazing and Chef Tom (not Keller) is one of the best I have seen on the Seabourn ships. The singers onboard were fabulous! Brett and Ashley Ricci have stunning voices. Her Opera songs were amazing (and I am not even an opera fan!) The cafe at Seabourn Square is divine - perfect for an early coffee and danish or a late afternoon treat with decadent cookies and desserts!! The beach BBQ at Carambola's was great. The spa is great, the 'sound bath' meditation class was a nice addition. Overall, I am hoping that this little glitch is just growing pains similar to what we went thru on the little ships when they were training new crew for the Odyssey, Quest and Sojurn. I am come back after they are done training... Read Less
16 Helpful Votes
Sail Date: December 2017
First, a little background to put this review in context. We are in middle and late middle age, respectively, one retired and the other still in the workforce. We cruise often, are five star with Holland America Line ("HAL"), so ... Read More
First, a little background to put this review in context. We are in middle and late middle age, respectively, one retired and the other still in the workforce. We cruise often, are five star with Holland America Line ("HAL"), so that line is our point of comparison. HAL is a very good mid-tier cruise line while Seabourn bills itself as a "luxury' line. Thus, on Seabourn, with this smaller ship, we expected more than the very good service we have come to consistently enjoy on HAL. Generally, Seabourn does some things very well. Yet our overall experience, and thus our first impression of Seabourn, is that it missed the mark for consistent delivery of a "luxury" experience. We found a lack of consistency in food and service. Some days and some meals everything was great. Yet at other times it was not up to par (below HAL standards). We also thought that on the Odyssey for our cruise there were many new staff not yet fully trained, and that the ship at times seemed short-staffed, both of which led to some service "misses". As these staff become better trained, and more people are added, some of those "misses" will hopefully disappear. Yet this did impact our cruise. Beginning at the beginning, Embarkation was awful. On HAL we are used to arriving at the port about 12:30PM, waiting perhaps in a short line to see an agent, checking in and boarding the ship. That entire process usually takes about 20 minutes. Once checked-in we typically go to the dining room for a relaxing lunch to start our cruise, avoiding the busy Lido buffet. By the time we are done with lunch, around 2PM, the cabins are ready. On this Odyssey cruise, however, after arrival at the Port we (and most everyone else) ended up sitting on those hard bench-chairs in the Port. We sat for close to 40 minutes before a group of us were invited to join a long line-up to check-in. We then waited in that line another at least 20 minutes. On boarding the ship, the Colonnade (buffet) was, we were told, full, and the Restaurant (dining room) was not open for lunch. So we sat outside after I found a shady spot (not without difficulty). After having a self-serve hamburger (in fairness it was brought to me but I had to go down stairs to order it), we went into the "Square", usually a nice seating area which was also jammed full of tired people waiting for their cabins. The expectation in the boarding documents was that cabins would be ready at 2PM, a reasonable time. Our check-in agent told us it would be 2:30. Yet it was only after 3PM when we finally were told that the cabins were ready. On the much larger ships, with more people and cabins to process, the entire process is far more efficient. The same comparison is made for disembarkation. Not since many years ago have we had to vacate our cabin early in the morning of the last day. Rather, on HAL one may remain in ones cabin until one disembarks, by no later than 9:30 AM. That civilized process is not yet replicated on Seabourn. Rather, we had to be out of our cabins by 8AM, with general disembarkation only scheduled to begin at 8:30 AM. In fact it only began about 8:45 AM, with us waiting in the Club (one of the very nice bars on board which that morning was full of folk waiting for the "all clear"). We waited a bit to allow the crowds to disperse...yet got caught anyway in a hold in a hallway where we had to stand for about 15 minutes and wait until congestion below cleared up. On finally entering the hall where luggage is stored, two of three of our cases were present. Yet the third was not. We noted a bag that was easily identifiable on the slow-moving baggage belt and, when that bag came around again without our third bag having in the interim appeared, we reported our bag missing. We were told that, yes, all bags were off. My wife and the agent went to see if our third bag was elsewhere, while I waited with the other two cases. Lo and behold, after 9:30 a number of other bags suddenly appeared on the belt! So, contrary to what shore-staff were told, not all bags had, even as of that late hour, yet been removed from the ship! Again, this ship has 450 passengers. It thus begs the question as to why HAL ships with three, four, and even five times more passengers can manage a far more efficient and, dare I say, luxurious, embarkation and disembarkation experience. After all, these two experiences book-end the cruise. They respectively set the tone for the cruise to come, and are the last memories which passengers take away. In my view, it is important that these thus be as positive experiences as is possible. At present, however, for this cruise I describe them as a Gong Show (for younger readers or those who never saw this circa 1980's US TV show, Google it). From what I hear, Seabourn will be streamlining these processes in the future. Good; as once new and presumably more efficient processes conducive with the goal of providing a luxury experience are in place, we would be interested in how these work. When we finally got to our room after 3PM, part of our cabin requests were accomplished, yet part were not. There was one person at guest relations who, when I called, was unfortunately completely unhelpful. Thank heavens for our excellent stewardess who sorted matters out, yet that guest relations person was either untrained and/or should go work for a governmental postal service. Alas, this was, however, our continuing "first impression" of what, after all, is billed as a luxury experience. It was in our view until that point the antithesis of luxury. Not a good first impression, yet happily, things did improve. What was good on the Odyssey? In fact, there was lots we ultimately liked: • We really liked the verandah cabin. It was more spacious, with more storage space than we expected (lots of drawers and the walk-in closet is great). It also was nicely appointed. We liked the very functional table in the room and footstool with tray, which facilitated room service meals. The verandah was just fine too. It held two nice chairs with ottomans, and a pub table suitable for a light meal or drinks. • Carambola Beach Day—lovely beach, great meal (grilled lobster) prepared in somewhat challenging circumstances (not on the ship), and everyone, passengers and staff, in a great mood that day, with caviar and champagne in the surf--brilliant! • Thomas Keller: We had two dinners there, each were truly excellent for food and service. • Sommelier Onur, who really knows his stuff and is a very hard worker—the man was everywhere, all at once, yet he did it with aplomb! Sommelier Katryna in Keller was also excellent—quite knowledgeable, also, about wine and how to select for her customers. • Our stewardess was a delight, as indeed were all of them on that floor. • Some dining room (“The Restaurant”) lunches and dinners were excellent—on those occasions everything came together in a symphony of excellence. Following from the last bullet above, let’s review what should have been better. The overall impression we formed is a lack of consistency. For example, some meals were great in the Restaurant, others less so. Some servers really were tops; others were the opposite—for example, when dining with another couple one night (night of the Chef’s Dinner) we were being rushed through course after course until my wife put a stop to it. As our second course plates were removed, she asked the waiter to hold the main course. He at first answered that “they were up”—meaning that he was going to bring them straight-away. We had to tell him, no, we don’t want them yet. In fine dining, should not rushing the meal not be obvious, without the guest needing to state the obvious? Food is subjective, so this is just our taste and preferences. We found some meals excellent whether in Colonnade, Restaurant, or from Room Service. Service also improved as the cruise progressed, as did the food. Yet there were in some dishes too much salt, in our view. For example, the night the BBQ ribs were offered in Colonnade, those were great, yet the baked beans were just loaded with salt (too bad as they were otherwise promising). The lobster soufflé served one evening in the Restaurant also was too salty. Regarding salt, “less is more”. Other spices can be used instead, and more salt can always be added at the table. Regarding the Colonnade, again, some of the servers (at all meals) were better than others. It was not always consistent. As to the Patio, the one night we tried it for dinner we found the service at best perfunctory, with long waits even for a menu. Nice venue, quite decent food, yet the service was “off” that night. It may have been that the area was short-staffed that night but, whatever the reason, service suffered that night. One day at the small pool on deck 5 (a lovely spot), unlike the other days there was no bar-server periodically checking for who needed a drink. A deck-hand/mechanic when I asked kindly agreed to call someone to offer service. The chap who arrived took my order and the order of another lady, and eventually brought our drinks. Yet when I suggested that he see if others wanted a drink (the area was nearly full), he demurred, stating it was very busy at the upstairs pool, but he would send someone. My thought was while it was busy at the upstairs pool, what were we all at this pool--chopped liver? Moreover, I was there another almost two hours and nobody ever showed up to offer anyone anything. The next day it was much better, with servers regularly checking in to see if we wanted anything. That is as it should be, yet it should have happened seamlessly. This again speaks to the lack of consistency in the service. Bar service in the Club was excellent generally, yet some of the new waiters were not aware of what was meant by “soda on the side”. The more experienced ones knew to bring a little beaker of soda water on request. Yet others did not, nor did some clearly understand our drink order the first time. The Bands were excellent at this venue, and got us all up and dancing before and after dinner (it was a different band after dinner). Regarding the Observation Bar, there was a pianist in the Observation Bar. Yet when a few of us went up there one night after the show it was clear she was playing for background only. Other than a few groups most people left as it was kind of “dead”. If it could be made more of an impromptu piano bar, with sing-a-longs encouraged in the later evening, that would be very nice. I bet other guests would enjoy it. Overall, we found the entertainment very good to excellent: lovely cast of talented singers and some nice impromptu shows, including opera on deck one afternoon. Some of the speciality acts were good too. Overall, it appeared to us that the ship was struggling at times with demand. It seemed at times short-staffed, also with lots of new staff. A word on dress code: we expected Seabourn to be more "formal" or dressy than is HAL. In fact, for our 12 day cruise there was only one formal night. While a few gents wore tuxes, many more wore suits (as did I) or sports jackets/blazers that night. At other nights in the Restaurant, while some men wore a jacket without a tie (most nights, as I schlepped a few jackets in my luggage, I wore them) many just wore a nice shirt and slacks. In the Colonnade or at the Patio it was even more casual. In the Caribbean this was not necessarily a bad thing. In Europe it may be more dressy yet, for this cruise at this time, this was what we observed. Bottom line: we bought future cruise credits so we have the "no risk" option to return if we wish with a slight discount. We probably will return at some point to give Seabourn another chance. Yet, as can be seen, we were not blown away by our experience. Our first impressions of Seabourn is a mixed one, more mixed than I thought it would be. 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4 Helpful Votes
Sail Date: November 2017
We had 12 fabulous nights on the Seabourn Odyessy . After sailing on her in August 2016 we were intrigued to see if it would be as good as our first time on this vessel . YES it was ! What surprises us are some of the negative reviews ... Read More
We had 12 fabulous nights on the Seabourn Odyessy . After sailing on her in August 2016 we were intrigued to see if it would be as good as our first time on this vessel . YES it was ! What surprises us are some of the negative reviews and i sometime wonder if they were on the same vessel or perhaps their expectations differed from ours. We found the service friendly and helpful , particularly once we and the crew got to know each other better . We had some absolutely classic moments where the wait staff knew our drink choices and also seating preferences down to the brand of Vodka / Chardonnay we enjoyed . Our room attendant Jade was the best. Our room was serviced before 9am every day which suited us to a T . Nothing was ever a problem and she kept our sparkling water/ liquor replenished daily . The restaurant was consistent with its service and food quality . We had breakfast and lunch here occasionally and enjoyed the change from the Colonnade and the Patio Grill. We had dinner twice at the Thomas Kellar Grill and enjoyed both occasions however we loved Restaurant 2 that's no longer available more , bit that's life . The Colonnade had some great theme lunches , the German lunch was a highlight with Roast Suckling Baby Pig. For us the absolute highlight was the Champagne and Caviar in the Surf day at Carambola beach. It surpassed anything we have ever done on any Cruise anywhere . The attention to detail is a credit to the staff with a very inviting private beach side setting on Carambola Beach . With over 700 Char grilled Caribbean Lobster and eye fillet Steak this was a day to remember. We had Complimentary Watersports along with the famous Caviar and Champagne in the Surf. The entertainment was superb and noticeably better than our last cruise , congratulations Seabourn for that improvement . Seabourn Odyssey is for relaxed well traveled individuals who can can laugh at themselves and enjoy the finer things in life. Its a one class vessel with all restaurants/facilities available to all . Read Less
5 Helpful Votes
Sail Date: November 2017
This was our first cruise with Seabourn and it was excellent from beginning to end. The organisation from the point we arrived at Miami from London was well thought out and expertly executed. We were greeted at Miami with a private car ... Read More
This was our first cruise with Seabourn and it was excellent from beginning to end. The organisation from the point we arrived at Miami from London was well thought out and expertly executed. We were greeted at Miami with a private car which took us for a one night stay at The Four Seasons. The private car from the hotel, to the port and then embarkation on the Odyssey were faultless. Our suite, 645 was very clean and spacious. Throughout the cruise it was impeccably serviced and any requests were happily satisfied. The main dining room was our preferred option for lunch and for dinner and the service was elegant and friendly. We also like ambiance at the colonnade restaurant with the buffet. Whichever dining area we chose the food and the wine was delicious and every meal was a good experience. We love good food and good wine and it was a surprise at how high they set their standards. We were agreeably surprised at how spacious the Odyssey is and we were always able to find a quiet corner to relax. The whole team on the Odyssey seemed to be so keen to ensure that our time on board was the best it could be, they succeeded! We have already committed to another cruise on the Odyssey in 2018. Read Less
Seabourn Odyssey Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 5.0 4.4
Entertainment 3.0 3.9
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.0
Family 2.0 4.0
Shore Excursion 4.0 3.7
Enrichment 4.0 3.7
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 5.0 4.2

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