I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED?
I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...
I should have done my homework before I subjected my family to the EPIC. Embarkation was painless but waiting 3 hours for your stateroom to be ready was painful.
The Family Balcony Suite was excruciatingly small. It was dated and absolutely of poor design. The commode was 2 feet from your head while sleeping. The room accommodates at most three guests and somehow they allowed 4 in ...
After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary.
In short; the ship and service was great. Although she felt somewhat 'outdated' to us.
We had a nice aft balcony stateroom.
The 'strange lay out ones' as you can read all over You Tube...
A cupboard didn't close. A nightlamp didn't work, but ...
The cruise has a great variety of things to do and always keeps you well fed. There is a main dining hall that has included breakfast, lunch and dinner. There are also ALOT of bars, restaurants and entertainment onboard. Writing this review it is important that i specify we had the "Free at sea package"
Pros-
- A LOT of places to eat and grab a drink
- Entertainment with good music ...
We chose this cruise because of our past experiences with Norwegian. In the past we have been extremely happy with the line. We were not Haven guests on this trip. We also had friends who cruised for the first time and were deciding if they would like this type of trip.
Overall the trip was average to below average WRT service,the room and bed, The cleanliness of the ship, casino prices, and ...
I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again.
The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...
The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...