Photo Credit: Suzannec
Photo Credit: Poppy01
Photo Credit: Poppy01
Photo Credit: Poppy01
Cruiser Rating
Filters
51-60 of 4,418 Norwegian Epic Cruise Reviews
Review for a Caribbean - All Cruise on Norwegian Epic
LuLu0322
2-5 Cruises • Age 50s
I was hoping the poor reviews I read about EPIC were not entirely true. I am sad to say that I experienced first-hand how terrible NCL Epic is, and would never ever book again. I wish I listened to the reviews and booked another cruise. Customer service is the worst we've encountered. The staff, specifically the onboard excursion staff are arrogant and rude. We booked a Tulum ruins, cave, ...
Read MoreSail Date: December 2023
Cabin Type: Mid-Ship Balcony
Traveled with children
Review for a Caribbean - All Cruise on Norwegian Epic
Super epic disasterp
10+ Cruises • Age 40s
I was employed by the Kitano NY for 15 years. So I am well trained in guest interactions, hotel cleanliness standards, hospitality in general as well as being extremely knowledgeable in food and beverage products and service. We brought my three sons on a Christmas cruise. We have never sailed ncl but the dates for the epic worked for us so we decided to give it a try. I am shocked and ...
Read MoreSail Date: December 2023
Traveled with children
Review for a Caribbean - All Cruise on Norwegian Epic
Biggeo15
2-5 Cruises • Age 50s
Getting on ship was a hot mess, said due to weather we were delayed leaving, but another cruise ship pulled out at 5:30 !!! Power went out in cabin 3 times, toilet didn't work for a good part of the day one day, internet was horrible, hair in food in main dining room, bar staff was overwhelmed, got the wrong drinks numerous times, waited 1 hour at times for drinks, buffet was always 1 main course ...
Read MoreSail Date: December 2023
Review for a Caribbean - Eastern Cruise on Norwegian Epic
tangerine94
10+ Cruises • Age 20s
I read the reviews and took a chance as some folks just like to complain. Learned my lesson. This is a pretty ship and most of the crew were very good. the only sign of age I saw was rust on our balcony. Everything was kept clean. We LOVED the Beatles show. These are the reasons we would never go back on this ship. I should note that the ship was at capacity and to be fair, some things may ...
Read MoreSail Date: December 2023
Cabin Type: Balcony
Review for a Caribbean - Eastern Cruise on Norwegian Epic
Scooter23
6-10 Cruises • Age 50s
The service was definitely lacking on this ship. The adult pool area had one or two waiters that would come around every several hours to take a drink order. Most of the time if you wanted a drink, you had to go wait in a long line to get one. They were very slow to pick up the empty glasses. The big screen in that area played repeat soccer for seven days straight, and the speakers were not ...
Read MoreSail Date: December 2023
Cabin Type: Mid-Ship Balcony
Review for a Caribbean - Western Cruise on Norwegian Epic
CyberChris1988
2-5 Cruises • Age 30s
I recently sailed on NCL Epic, and while there were pockets of excellent service, the overall impression was marred by inconsistent drink service. It felt as if the staff considered patrons a burden, a sentiment echoed by many fellow guests. Despite some positive experiences, the general consensus among passengers was disappointment, citing a noticeable decline compared to previous voyages and ...
Read MoreSail Date: December 2023
Cabin Type: Spa Mini-Suite with Balcony
Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic
Mickey1948
2-5 Cruises • Age 70s
This ship is very old and outdated. Poor condition, rust on bathroom wall and the balcony area. The interior was old and worn out and not very appealing as it was dark and dreary. While inside the ship during the day you felt like it was nightime. the food was just average with limited places to eat lunch or breakfast. The entertainment was just so-so and limited for a long 16 day cruise. The ...
Read MoreSail Date: December 2023
Cabin Type: Courtyard Villa with Balcony
Traveled with disabled person
Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic
yea Europe
10+ Cruises • Age 70s
This was our 4th Norweigan ship and cruise. Out of 20 cruises sailed this was the worst ship we have ever been on. The venues for the shows were small, the layout of the ship was noisy, and the food was cold or overdone, more often than not. The entertainment was repeated and not that great of quality. A large casino , but prices of buyins were high so tables sat empty a lot. Speciality ...
Read MoreSail Date: December 2023
Cabin Type: Mid-Ship Balcony
Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic
LovestoRelaxandhaveFun!
10+ Cruises • Age 60s
We chose this cruise because it was a great price and we loved the ports prior to the transatlantic crossing. Here are some bullet points of our disappointment:
When I entered my stateroom there was duct tape on the vent in the shower room and the toilet room.
There was lots of rust all around the ship, including our balcony.
There were ceiling tiles falling down in one of ...
Read MoreSail Date: December 2023
Cabin Type: Mini-Suite with Balcony
Review for a Europe - Eastern Mediterranean Cruise on Norwegian Epic
Thinkofsomethingcool
First Time Cruiser • Age 40s
This was our first cruise, an 11 night Eastern Mediterranean itinerary, & we booked it for a great price without knowing too much about the industry at first. Reading other reviews of the Epic on this site we were slightly worried, but we needn't have been - the ship is fantastic, & we couldn't have asked for better.
Looking at the detail of others' criticisms it seems many of the issues being ...
Read MoreSail Date: November 2023
Cabin Type: Spa Balcony
Find a Norwegian Epic Cruise from $309
Other Norwegian (NCL) Ship Cruise Reviews
Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.