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Norwegian Falling Behind With Its Standards
"Then im not really sure what the reason for the Bermuda stop was, I think they put it down to bad weather however a crew member told me several days before the announcement that the Bermuda stop was also cancelled which means 8 sea days with no ports of call.There was nothing innovative herein they have stripped out so much that the experience with Norwegian has become dull and average, no longer are the free welcome drinks, no chocolates on the pillow, no towel animals, no lobster nights, no famous NCL chocolate buffet and they have even taken away the coffee machines in the cabins...."Read More
andrewjb1
10+ Cruises
•
Age 110s
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1-10 of 4,278 Norwegian Epic Cruise Reviews
Review for Norwegian Epic to Caribbean - All
Eldrisjana
6-10 Cruises • Age 60s
Very disappointed
We booked this cruise last year to the ABC islands, my first and last Norwegian cruise. The EPIC ship recently refurbished- is ugly, dark, outdated, super crowded, service less than average, cabins extremely small, pools are a joke, what a disappointment! ☹️ i should have read all these reviews before booking. Skip this ship and save your money.
service at the Taste and ...
Read MoreSail Date: March 2023
Review for Norwegian Epic to Caribbean - All
hagges
10+ Cruises • Age 60s
This was our 5th NCL cruise and 12th overall. I did my research so I knew what I was getting into by choosing this ship but we went for this itinerary as we had never visited the ABC islands. I cancelled the Celebrity Millenium to go on the Epic to save a few bucks and use my CruiseNext deposits. Possibly not the best choice ....
Overall, it seemed apparent that NCL is cutting corners. Long ...
Read MoreSail Date: March 2023
Review for Norwegian Epic to Caribbean - All
dacoman
10+ Cruises • Age 60s
We are Sapphire members with Norwegian . We chose this cruise because we have never taken a Southern Carribean cruise.
We booked the Haven 2 bedroom Villa. We had the best time of our lives on this cruise.
Our Butler and Room attendant took very good care of our needs on the cruise. The concierge booked the specialty restaurant for us. We only went to Le Bistro which the food and waiters ...
Read MoreSail Date: March 2023
Cabin Type: Aft-Facing Penthouse with Balcony
Review for Norwegian Epic to Caribbean - All
SueLou315
10+ Cruises • Age 60s
This ship has the worse layout of any of the 8 ships I have been on. Our 1st time In The Haven and the only thing good is the food, and special treatment getting on and off ship. Our room is not in the haven it’s at the end of the shop so every time you want to go to your room you have to walk the whole length of the ship. There are no wrap around decks like other ships so you can’t go outside ...
Read MoreSail Date: March 2023
Cabin Type: Deluxe Owner's Suite
Review for Norwegian Epic to Caribbean - All
KayLSt
10+ Cruises • Age 60s
We are sapphire level Norwegian-loyal and previously huge supports on NCL with 11 cruises on NCL but our recent week on the EPIC has changed that commitment. If this is the post COVID level of service for NCL we will be cruising the competition! The ship was very full, which just means more people to meet and enjoy BUT not while waiting for hours to get a meal or see a show! Our room was only ...
Read MoreSail Date: February 2023
Review for Norwegian Epic to Caribbean - All
Frankie1966
6-10 Cruises • Age 50s
We cruised on Epic in the med in 2018 and when we saw this itinerary and the airfare special we started planning. On to the Soot and stuff....When we embarked at 2:00 we headed up to the adult pool area for a drink and to enjoy the San Juan sunshine. I noted that the floors were pretty badly stained and littered with rust. We realized what it was and mentioned it to the bar staff (priorities ...
Read MoreSail Date: February 2023
Cabin Type: Balcony
Review for Norwegian Epic to Caribbean - All
Corbs09
10+ Cruises • Age 60s
We had cruised the Epic before and had a great time (before COVID)
We purchased the Priory package for $175 that was to grant us early embarkation and debarking the ship.
BIG SURPRISE when we arrived early to board the ship we were repeatedly LIED TO by stay that it was the next phase on getting on the boat, only to be told at actual check-in there is no such thing.
$175 completely ...
Read MoreSail Date: February 2023
Review for Norwegian Epic to Caribbean - All
mrsfshr64
10+ Cruises • Age 50s
This is our 2nd time sailing with NCL and will NEVER sail again with them. From day 1 unpacking to see a tiny bug in the closet to finding 3 more bigger ones the next day (See pictures) was the start of it. They moved us to another balcony room but this was in the back of the boat and was so loud from motors and vibrations were crazy. We hung at the back pool bar but because they were short ...
Read MoreSail Date: February 2023
Review for Norwegian Epic to Caribbean - All
Chris-B
6-10 Cruises • Age 50s
This was our 7th cruise with NCL, and 4h on the Epic. Unfortunately, this will be our last time cruising with NCL. We did a cruise on the Spirit last year and we noticed a dip in quality and service with NCL. This was confirmed with our recent sailing.
It first started with our original cruise (04/2023) getting cancelled by NCL and the reason given was that the ship had been privately ...
Read MoreSail Date: February 2023
Cabin Type: Inside
Traveled with children
Review for Norwegian Epic to Caribbean - All
Islandhopper6380
2-5 Cruises • Age 40s
Cons- The ship is old and in desperate need of upgrades. The biggest issue is the rust and soot that come out of the stacks and stains your clothes. Everything is covered in it, towels, floors and windows. Every barrier glass and window we saw was filthy. It does not wash out.
Understaffed and crowded. Lines everywhere for everything. Staff is polite but overworked.
Hard to see shows- ...
Read MoreSail Date: February 2023
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