2 Helpful Votes
Sail Date: December 2017
We came to Orlando a day before the cruise since it's winter and have unpredictable wintry weather! We took a shuttle to the port from our hotel that we booked. Our driver was helpful to tell where to go. If we didn't ask, we wouldn't have ... Read More
We came to Orlando a day before the cruise since it's winter and have unpredictable wintry weather! We took a shuttle to the port from our hotel that we booked. Our driver was helpful to tell where to go. If we didn't ask, we wouldn't have had a smooth embarkation. There wasn't much signage exactly where to go after you drop off your luggage. I want to note that if you didn't print off your tags, I'm not exactly sure if there were extra by the porters. Don't forget to tip them, the tip was a wide range some people gave $10 and others gave over $20. I travelled with my son and his father. The ship itself was easy to find different places, there were maps before you into the elevators which was helpful. There were people to help you to find places. Our inside cabin was small and we were at the front. As a first time cruiser, it was terrible, I had severe sea/motion sickness. Our steward Lee was excellent, he remembered all of our names on embarkation day and he was very friendly and helpful. He cleaned our room wonderful and was always respectful if you put the DND sign. The Garden Cafe/Terrace was helpful if you wanted to grab a quick snack which was served buffet style. Having only 3 options for breakfast: Garden Cafe/Terrace, O'Sheehan's and Taste (the 2 latter opened a little later). Garden Cafe breakfast was good but got mundane if you wanted other things to eat. Again lunch was the same and you had Taste as another option. Again a bit mundane if you go to the Garden Cafe for lunch (same types of items) day in day out. Dinner at the complimentary restaurants were great. We had a NYE dinner menu by Manhattan Room, my beef was best I have had! We only went to the complimentary restaurants for dinner. If you want to go to Shanghai, make sure you reserve or else you will end up waiting for a long time! Being on a tight budget, we didn't go to anything extra whether it be restaurants, entertainment or drinks. We attempted to go to the first Bingo session they had and walked out immediately because it was too expensive to play and wait a 1 or 2 for special Bingo time (which cost less) to play. It was our first time playing Bingo and enjoyed it! The complimentary shows didn't seem so appealing and we didn't go to any comedy shows or anything at the Cavern Club. We eventually saw Joel Meyers (magician) perform a matinee and night show. It was so good that we went to his matinee show (both his shows were in different venues at the ship). We didn't know at the beginning that playing along with trivia (enrichment activities) would earn us some prizes so half way of the cruise we started collecting stamps on our card. Our first time we play we didn't get a card which I think they should always have extra copies of. I really enjoyed it because you learn something new! They also have themed trivia which was fun as well. They also offered during port days how to make animal towels and napkin folding which is something unique and fun to learn (at least for me). I got to know more of the staff when doing activities like this and building rapport. Unfortunately, we couldn't attend any NYE events, due to my motion sickness but I talked to others and they say it was fun. In general, the restaurants, wait staff and activities staff were great. I found that all you had to do was ask and staff was willingly to help out. Some wait staff were more friendlier and go the extra mile than others and I think that sets them apart and which I think they deserve more tips (we tipped extra on top of service fees already paid).We like to acknowledge that and let them know with gratitude as a thank you for making our time more enjoyable. We ended up getting photos and they were pricey. I wish they were more environmentally more friendly by not printing out all the pictures they have taken of all the people on the cruise. Of course, you could say no thank you and you won't have photos of you. However, some photos they printed weren't great. We ended up getting the smallest package of 10. If you pick more than 5 pictures, then you might as well get the package. Different photos have different prices. The ports were scheduled to be Nassau, Falmouth, Georgetown (Grand Cayman) and Great Stirrup Cay. Unfortunately, due to rough waters we could not port at Great Stirrup Cay which is their private island (looking at the itinerary, it looked like a lot of fun!). We ended up going back to Nassau again. We didn't book any excursions with NCL because again being on a budget, we took a risk and booked it ourselves on all ports. The risk was worth it, we still go back on time and being careful to book excursions that wouldn't put us in tough position. My son claims Splash Academy wasn't fun because he was limited on what he could do in the centre. But he did enjoy some activities that they were doing. I would check what activities they are doing and judge whether or not to go or not. Disembarkation was OK, you had to wait for your turn to get off the ship. You had to line up and line curved everywhere on Deck 6. The only unclear thing was if your colour was orange (ours was) and there were a few colours was on the other side of the port. We ended up going through the customs line and luckily we were directed to our bags and go back to the customs line without going all the way to the end. I would go again but choosing a mid ship cabin. Read Less
1 Helpful Vote
Sail Date: December 2017
We went on the Epic's New Year's cruise and found little positive to review. The Good: 1. Thermal Spa -- We paid additional for in and out use of the thermal spa for the duration of the cruise. This was by far the best part of ... Read More
We went on the Epic's New Year's cruise and found little positive to review. The Good: 1. Thermal Spa -- We paid additional for in and out use of the thermal spa for the duration of the cruise. This was by far the best part of our cruise experience. Very relaxing, wonderful hot tub, incredible therapy pool. Best was the eucalyptus steam room! The desk staff (Uros) was great, called us by first name every day when coming off the elevator, made us feel welcome. They limit the number of "memberships" in order to keep the area less crowded. This was worth the additional expense and highly recommended! 2. Moderno -- This was the best specialty restaurant on the ship. We had tried Le Bistro and La Cucina and both were miserable. More on that later. 3. Large Balcony -- we paid extra for a large balcony, room 11246. The additional outdoor space was great. We started all of our evenings on the balcony with a bottle of wine. It was nice to stretch out with the lounge chair and larger table we had ordered for the balcony. The Bad: 1. The staff -- most were unfriendly and unhelpful. When we arrived on the ship we stopped at Maltings to order a bottle of wine for our first night. While making our selection from the wine list, the bartender wandered two stools down to talk to the women who were seated there. He knew we were ready to order and chose to ignore us. 2. Food -- worst food we've ever had on a cruise. The first night we ordered room service (pizza). It didn't show for over 2 hours from when the order was placed. When we opened the box, the pizza was literally thrown into a pile. The pizza itself was undercooked and doughy. It was not even edible. The French and Italian restaurants were terrible. Dover sole swimming in butter. Lasagna which was dry as a bone. 3. Ports -- The straw markets and downtown areas are shady. To get a private cab was near impossible and you're directed to vans/buses which will not leave until completely full. 4. Room design -- the bathroom is open to the cabin area and sectioned off by a curtain. The sink is in the cabin so there is no privacy when cleaning up. The lighting is dim. The design does not allow 2 people to maneuver around each other well. 5. Debarking -- We had to debark on 5. The mid elevators don't go to 5 so we had to exit starting on 6. When you walk through the casino you then find the escalator taking you down to 5. The line getting to the escalator was enormous. When you get to 5 the line snakes across the dance floor, into a back hallway you don't even know exists, back out into the main hall, then through and around the photo area, back to the main hall, then to the gangway. 6. Too many people - It's a huge boat with a large number of people who seem to have little patience. People cut in line and are oblivious to their surroundings. We were looking forward to this cruise and having an amazing time. With the number of people, staff demeanor, poor food quality, we don't see a return on NCL coming anytime soon. Read Less
Sail Date: December 2017
Singles cruise and my 74th cruise overall. Not thinking I just thought a NYE cruise with some football on the ships tv's would be fun. Many on board very unhappy to have only two sports to watch the whole week. Cricket and Soccer. Paid ... Read More
Singles cruise and my 74th cruise overall. Not thinking I just thought a NYE cruise with some football on the ships tv's would be fun. Many on board very unhappy to have only two sports to watch the whole week. Cricket and Soccer. Paid extra for internet to only be very disappointed in the coverage and signal. No more NCL for this frequent cruiser. I will be canceling my cruise on the Bliss in October for Halloween.Have booked Celebrity. I was in Haven owners suite so my room was nice and service was excellent. I noticed even though being told reservations not available many of the themed restaurants had many empty tables at all hours. On chilly days of which there where three I think some of the interior bars should have been opened. Needed some aspirin after giving the ones I had to a friend and guess what....the ship had not had aspirin on board for retail purchase for two weeks. This was straight from the young lady working in the shops on board. They markup everything so tell be how hard it would be for a shore bound employee to go to a Walgreens and bring some to the ship? Read Less
4 Helpful Votes
Sail Date: December 2017
I We live near Port Canaveral and decided to try Norwegian as we have never been on one of their ships. The boarding process took no more time than the Oasis ofthr Seas that we had taken last year but there the similarities ended. Our ... Read More
I We live near Port Canaveral and decided to try Norwegian as we have never been on one of their ships. The boarding process took no more time than the Oasis ofthr Seas that we had taken last year but there the similarities ended. Our cabin, inside, was quite small. We usually book and oceanview but the incentives to take an inside cabin far outweighed those offered for an oceanview so I figured it would be Ok for a week. Everything was in the room! The toilet, the shower and the tiny sink. True there was frosted glass enclosures around both the toilet and the shower but there was no sense of privacy. We found that we were constantly walking through the Smokey casino to either reach the entertainment area at one end or the main dining rooms at the other end. With the exception of the Epic theater all areas seemed very congested. We’re as the Oasis with it’s 5000 passanger count never seemed crowded. The food was just OK, much better on the Oasis. The entertainment was good but we had trouble listening to some of the vocal groups as they were in small lounges with not enough seating. I’ll stick with Royal Caribbean! Read Less
4 Helpful Votes
Sail Date: December 2017
We are a group of 8 that have done 15 or more ocean cruises and 7 or 8 European riverboats. This was our 4th time on NCLand our last. It started even before we set sail trying to book speciality restaurants. We were all linked together and ... Read More
We are a group of 8 that have done 15 or more ocean cruises and 7 or 8 European riverboats. This was our 4th time on NCLand our last. It started even before we set sail trying to book speciality restaurants. We were all linked together and we all had the speciality restaurant package. I had everyone’s booking # and tried to make reservations for the 8 of us. The first time I called, I was told each couple would need to call. Getting nowhere quickly, I decided to try again in an hour and hopefully would get a better agents. No luck but the 3rd Time was a charm. I actually got a rep. that was able to book the 8 of us at 1 table in 3 different restaurants. When we got to our rooms, 1 of the couples opened their cabin door to find someone sleeping on their bed. Apparently the cabin attendant had left the door open after cleaning for all the new passenger and some new passenger decided to take a nap in the wrong room. The cabin attendant was very good about it and replaced everything on the bed and recleanedthe room. The 1st night the 8 of us went to Taste, one of the main dining rooms. It was about 6;30pm when we arrived and were rushed from the moment we sat down. We never went back to the Taste Restaurant, the remaining dinners were in The Manhattan Restaurant or the speciality restaurants. I must say that The Manhattan and the speciality restaurants were very good. The service and food was what you would expect. 6 of the 8 of us are Silver Lattitudes members on NCL and were told when we boarded the ship that all the discounts we were entitled to would automatically be deducted at time of purchase. Not so, when we booked shore excursions we were entitled to a 10% discount but after looking at our account, I went to customer service and they corrected it. One of our couples were told by customer service that they need to go to the shore excursion desk for the refund. It appeared as if you asked 3 different reps. NCL you would get 3 different answers. All 8 of us also had the so called Ultimate Beverage Package which covered drinks up to $15 each. We found out quickly that it wasn’t so Ultimate in that it didn’t cover speciality coffee such as Cappuccino, nor did it cover sodas or even a 16 oz bottle of water. $3;90 for a small bottle of water. Really good at nickel diming. The term ‘miny suite’ sound good but actually the rooms are the same as the regular rooms. These have to be one of the worst designs I have ever seen. The room is no wider than 8 feet and the vanity and sink are in the sleeping section right next to the bed. The toilet and shower are in 2 separate areas. There is a curtain to close off the toilet and shower area, but not the sink. Probably would be OK if both people in the room get up and go to sleep at the same time. I’m an early riser, and my wife likes to sleep in a bit. The design of the ship also was not up to expectations. Having been on numerous other cruise lines, we were always able to find a nice quiet bar for cocktails; such as a piano bar or lounge. Nothing like that is on the Epic. The bars are all in the middle of everything else and very noisy. Another issue with the bars is you could only get certain drinks at certain bars. Frozen drinks like pina colada’s were only available at certain bars. If you wanted a mojito, a pina colada and regular vodka and soda or similar, you actually had to go to 3 different bars. Stupid. On the day we were to arrive in Georgetown, Cayman Island the ship instead tendered in a different area. We were all told that the excursions would still start in Georgetown and buses were available for transportation back and forth. When we got off the tenders there were buses but at $5 pp each way. Refer again to the nickel diming mentioned above. The next day I went to customer service and advised that even Carnival Lines had free transports when we couldn’t get to where the ship was supposed to dock. On the positive side; for the most part, the service in the bars and restaurants was very good as well as the food. The shows were outstanding. We saw the dueling pianos, Circle of Dreams, Pricisilla -queen of the desert and Burn the floor. All were excellent. Read Less
1 Helpful Vote
Sail Date: December 2017
We were excited to book NCL's Epic for New Year's Eve cruise. Our experience was just fair. The ship is the biggest of the ten we've been on. With 4,100 passengers It was too big for us. You had to get reservations for all ... Read More
We were excited to book NCL's Epic for New Year's Eve cruise. Our experience was just fair. The ship is the biggest of the ten we've been on. With 4,100 passengers It was too big for us. You had to get reservations for all important shows. Some reservations were just about impossible to get. We never did get in to see the comedy show -- lines were too long. The biggest disappointment came with the poor food service in the main dinning room. Epic appears to be sorely understaffed in the dinning room -- we frequently had to wait long intervals just to get served or get a cup of coffee. We asked for extra bread once and it came after desert was served. Once we left after waiting for half an hour to get desert. We could not flag down a waiter as none were around. I ordered prime rib and it was an embarrassment -- the end piece almost all fat and about one-quarter inch thick. Some cook placed it on a plate -- a waiter delivered it to me and when I asked to have it taken away the senior waiter we summoned instantly agreed it never should have been served. We did have some good meals at the Taste restaurant, but it was always hit or miss with the wait staff. We like to gamble and we know gamblers like to smoke. But Epic's efforts to keep the air in the casino half-way fresh was simply unacceptable. Other cruise lines, especially RC and HAL do a much better job of casino ventilation. We cut our gambling time by two-thirds because the smell was just over powering. Epic has a special residences called "The Haven" which has its own restaurant and pool. Haven passengers also get to sit in the main theater in the front -- reserved for them. So the feeling of being a second-class passenger for us was pretty strong. The good news is the professional entertainment -- especially "Burn the Floor" was exceptionally good. We arrived home safe and in that respect the cruise was a success. If you don't mind big crowds -- i.e. 4,000 and up -- then Epic may be right for you. The ship was clean and fairly new. The price is reasonable. Just be prepared for some disappointments in the restaurant wait times and the fact you need to make reservations for every show and you still won't get the best seats unless you pay a lot more for the Haven cabins. Read Less
5 Helpful Votes
Sail Date: December 2017
Upfront, our family were first time cruisers when we took this cruise. That said, we went with two other families that were very experienced cruisers, and so to a degree we knew a fair bit of what to expect. The Good: 1. ... Read More
Upfront, our family were first time cruisers when we took this cruise. That said, we went with two other families that were very experienced cruisers, and so to a degree we knew a fair bit of what to expect. The Good: 1. Housekeeping Services: Our steward was friendly and attentive, and always had a smile. 2. Food and drinks: Average quality, readily available. Crowds to get them both were considerable, but not outrageous. 3. Variety: Lots of it. Casino, on board activities, shows, teen club, pools, hot tubs, waterslides, all available. all well done. 4. Price: Average. Not overly expensive. About same as other cruises. 5. Teen Club: A great idea, well executed. Kept our kids busy, and they had a blast with it. 6. Embarkation - Smooth, not overly long. 7. Ports - Nassau (we had to visit twice as private island we could not tender do to weather) was nice, Jamaica wonderful, Grand Cayman very fun. The Bad and Ugly: 1. Services/Facilities: In general, too little for the population on the cruise. Standing and waiting for a place to sit to eat at the buffet was frequent. Getting a pool deck chair was near impossible on sea days unless you got up at sunrise and put your towels on them. By 8AM they were all "reserved" with towels. Given there was no official reserving of said chairs, pool attendants that could remove such towels when left unattended for more then an hour would have been nice. 2. Special (but complementary) Dining: The food was reasonable, but unless you booked seating a day in advance, you were looking at waiting from 30-90 minutes to get a table between 530 and 8PM. 3. Entertainment Availability: There was a variety, but just like the special dining, if you didn't book it 1-2 days in advance, most were fully booked and unavailable. 4. Casino Location: NCL has located their casino, on the Epic, on the 6th floor between two of their more popular specialty dining areas. As a result, you MUST pass through it to get from one side of the 6th floor to the other, unless you want to go to a different floor, cross, and then come down on the other side. Also, as the casino is SMOKING, a non smoker must put up with the stench and cough inducing smoke as they do. 5. "Nickel and Dime"ing: This was pretty bad. Whether it was having to pay tax on our "free" drinks (ultimate drink package), or the tack on fees for some of the specialty restaurants and shows, it seemed like every time we looked to doing something outside of the pale, there was an additional fee. 6. Staff Demeanor: Apart from our housekeeper/steward (who was fantastic), and the hand washing attendants (happy happy, washy washy) the demeanor of the staff was horrible. Waiters rushing us out of the restaurant at breakfast because the kitchen was going to close. Bartenders who would walk away from you or ignore you, even when you call to them, or clearly indicate you want a drink. Very few smiles, very few welcomes, very little friendly. 7. Overcrowded: The Epic is a huge ship, but also holds a lot of people. 4500 plus passengers when full, and it must have been full for our cruise. Everything had a line, and often a long line. Shows, dining, bars, all with huge crowds. 8. Disembarkation: Long, chaotic, butting in lines, inadequate supervision/organization. Some of you reading this might dismiss our complaints as those of naive, first time cruisers, but as I said, we had two other families with us who were VERY experienced cruisers, and we all agreed on most if not all of the above issues. Take Away: If spending a week in a busy, congested shopping mall is your thing, then you'll love the cruise we went on. If you enjoy a lack of attention and begrudging customer service, then you'll enjoy this cruise. If your want leisure, relaxation, and service with a smile, then you might want to cruise with someone else. Read Less
5 Helpful Votes
Sail Date: December 2017
We just got back from the NCL Epic Western Carribean cruise. Here is my honest review. I have gone on about 15 cruises and this was our second with NCL. The last NCL we were on was the NCL Dawn 10 years ago. A lot had changed in ... Read More
We just got back from the NCL Epic Western Carribean cruise. Here is my honest review. I have gone on about 15 cruises and this was our second with NCL. The last NCL we were on was the NCL Dawn 10 years ago. A lot had changed in those 10 years. Embarkation: We departed out of Cape Canveral, Florida. It was by far the worst embarkation process ever. We literally took about 2 hours and 20 minutes from first getting in line to getting on the ship. That is unacceptable to me. We were at the port at 12:20pm. The line was the longest I had ever seen. If that wasn't bad enough there was no one manning the line - or directionals for the line - so even though the majority of people were waiting in the line properly, there were several people who literally just cut the line. There was no one to stop them. It was highly unorganized. Also fairly hot out. It did not bode well for the first introduction to the ship. We asked one of the Port Agents if it was always like this and he said that it was. That NCL's building was the worst run at Cape Caneveral and that the RC ship which has about 6,500 getting on and off before the 4300 people get situated on NCL. Once we finally got on the ship - we had very little time to eat (the food closed at 3pm due to the mandatory life boat drills at 4pm. We also had to wait in line to get dinner reservations and purchase water for the room. It did all work out in the end but it was a quite chaotic start. We also found that you could ask one person a question and get a completely different answer from another person. For instance, we wanted to sign up for our 3 specialty restaurants as soon as we got on board. (We had missed out on our opportunity to do this online before we left.) One of the dining agents told us that instead of waiting in line, we could do all of this online at one of the screens located throughout the ship. EVERY restaurant we looked at had NO times. He told us it would be the same thing if we waited in line. We waited anyway and found that he was completely wrong. We were able to get reservations for all our the speciality restaurants. I am glad that we ended up waiting. Food: I am not a huge fan of having to sign up for dinner the second you get onboard. You have no idea when/where the shows are and what you would want to see. Also, we had to sign up for shows as well. That is a huge red flag for me. Unless you have all the information in front of you at the beginning, it is hard to know when you will want to see see a show, let alone have dinner. NCL boasts about being a "freestyle" cruise - however - you have to make a reservation for just about everything. That is not "freestyle" to me. If you tried to go to the main dining room at 7 or 7:30 you had a 30- 40 minute wait for a table. In no way does that speak "freestyle". However, even though I had complaints about these items we had a great time. The food for the most part on the ship was delicious. The service was not the fastest but we did find since we were on a Xmas cruise that a lot of the regular staff was not there. That might have been the reason why it was a little slow. At one point we had the water slide guy seating us and he told us it was his first time working in the dining room. We only had one bad dining experience (The Taste Restaurant for a sit down breakfast). It took 2 hours to get our food and when we got it, the food was wrong. In the end we took off part of our tip for that day but made sure we made it up to others we found much more deserving on the cruise. We at at three specialty restaurants: Teppanyaki - outstanding, Moderna (Brazilian Steakhouse) - food was really good but overall this as not my favorite, and Cagneys (the Steakhouse). My filet was excellent. Again service was a bit slow but it really didn't matter in this case. The main dining room food was really good. The buffets for breakfast were quite good but quite crowded. Once we were able to find a table everyone enjoyed their breakfast. For snacks they had some really delicious cookies and scones. One of our favorite treats was the crepe station. The girl that was working that station was amazing and the crepes were delicious. Our group enjoyed the nutella crepe and apple crepes. Spa: I had a facial and massage in the Mandara Spa and the girl who did this was excellent. Her name was Nicole from South Africa. She did an amazing job and did not do a hard sell at the end to get me to buy products. Fitness Center: I actually used the elliptical machines 5 out of the 6 days I could have used them. In the end I only gained 3.5 pounds on the cruise so I am thrilled that I was able to work out every day. It was a huge exercise room and the view is amazing when you work out. I did not do any classes but they had some to do if you wanted to. Shows: All of the shows we saw were great except for one comedian. (Magic Bryan - was kinda a dumb show.) Unfortunately the chairs were so comfortable in the Epic theater that I fell asleep a few times! The Beatles show was fun. They also perform in the Cavern Club other nights on the ship. Pricilla Queen of the Desert had fun music. Def. not for children under the teenage age. Howl and the Moon and a great dueling piano team. We also did Escape under the Big Top - which is an escape game. We thought they did a great job with this since you weren't actually in a room - it was several teams competing at the same time in the Cavern Club. It was really well done and fun. Casino: I love going to Vegas and usually I am not a big fan of casinos on cruises. This was the best casino on any of the ships that I have been on. My daughter played a lot of black jack and loved all the dealers. The machines were good. Some days they were looser than others but it was still fun. Cabin: This was perhaps the smallest balcony cabin that we had ever had. We were in room 8100 (midship balcony) and had no obstructed view. We didn't like the fact that the balcony was open so everyone above you could look down and see you. We didn't spend a ton of time on our balcony but might have if it was more private. I was worried about the bathroom situation before we got on the ship but found we had no problem with it at all. I actually liked having the shower and toilet area separate. I also liked having shower doors instead of a curtain. Our room had a weird storage area. Our drawers were only about 8 inches deep. You could not even put a t-shirt in there. My friends in other cabins did not have this situation so I would say it is probably not like this throughout the boat. We did find space for everything we had and it wasn't really a problem. We had one of the best cabin stewards we had in a long time. His name was Jin. He was actually a "relief" steward as the regular person for our room was on vacation. Our guy was excellent and got to know us a little bit. We gave him an extra tip before we left. We did have a problem with the bathroom sliding door breaking at one point. It took several days to get it fixed. They ended up giving us a $100 onboard credit for the delay but it was a little bit annoying when it happened. On the other hand my daughter had a solo room and we couldn't have been more impressed with these cabins if we tried. They were a perfect size for one person. They are modern with funky lighting and they have their own lounge with treats and drinks. She did not participate in their gatherings (she basically just hung out with us). She is 27 and said most of the singles were in their 40's or above. She would totally use this room again though. Sunbathing: We found a great area to lay out in the sun. It was not near any pools but it was the quiet area on the 18th floor. Most people could not find this area until the last day or so. So glad we had found it right away. There is an elevator from the 15th floor only - outside by the pool) and it takes you up to 18. We headed all the way to the front of the ship. There were very comfortable padded lounge chairs. The rest of the ship just had the regular lounge chairs without padding - which are fine - but these were great. It was very quiet up there. We rarely saw a child up there and although they were allowed up there - there was no reason for them to be there. No pools or anything - so they just generally weren't there. Debarkation: We did our own debarkation. We took our luggage down when we were ready. It was an excellent system. We had to wait a few extra minutes for an elevator but I would do this again in a heartbeat. Waiting for our rental car bus at the end was a bit of a night mare. That was Budget rent a car's fault - not NCL. I would rent from Alamo if I was renting in Cape Canaveral. In the end I would recommend this ship. Were their inconveniences? Sure. But the good ended up outweighing the bad. I will probably try another cruise line before I will go back on NCL but I would not rule this out. Read Less
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.8
Dining 4.0 3.9
Entertainment 5.0 4.1
Public Rooms 4.0 3.9
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 3.5
Enrichment 3.0 3.4
Service 4.0 3.9
Value For Money 4.0 3.6
Rates 4.0 3.7

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