6 Helpful Votes
Sail Date: February 2017
We chose this cruise because it was advertised as having two full days in Havana-at very short notice one day was cancelled and a visit to Belize substituted; not at all what we wanted. George Town visit cancelled, (Unable to bring tenders ... Read More
We chose this cruise because it was advertised as having two full days in Havana-at very short notice one day was cancelled and a visit to Belize substituted; not at all what we wanted. George Town visit cancelled, (Unable to bring tenders alongside as we were so far from shore) even though other ships further in shore were all tendering. Due to arrive Ocho Rios 07.00 hrs-finally arrived by tender at 13.00hrs-apparently the ships' carpenter had to build new steps at the landing stage. Clearly no forward planning from this company The cabin walls are so thin that every sound from next door is heard-the words from the T.V. in the next cabin can be clearly heard-the reception desk send down ear-plugs when you complain. This makes absolutely no difference and even the snores from adjacent cabins can be heard. Our cabin was at the stern of the ship and the door-closer to the outside deck was broken. For the first seven nights we had this additional loud bang next to our heads every time someone went out on deck. This is an extremely noisy ship wherever you happen to be. There is no escape from continual games and loud competitions in all lounges and bars. The 4 seats (for 700 pax.) in the library are like gold dust and we were only able to "bag" seats three times on the journey. When the weather turned warmer the noise moved up a level with all deck areas subject to over-amplified noise from the "entertainment" department. I have never been on a warm-water cruise where it's impossible to have a quiet drink out on deck. The food is adequate but the cafe and restaurant most definitely are not. We had food and drink spilled on us in the main restaurant (not the fault of the staff, who were extremely good) because too many tables had been crammed in. The situation in the cafe was even worse as they continuously ran out of crockery and cutlery. One night I had to eat roast lamb and veg. with a spoon as "everything is in the dishwasher". The standard of lectures was extremely poor-all read from scripts. We have been on over two dozen crises and never experienced anything like this. Despite complaining both on board and on our return, this company is unwilling to make any compensation for these five miserable weeks. Read Less
3 Helpful Votes
Sail Date: February 2017
I chose this because I wanted to see Cuba before it was spoilt. Ship was old, no use to disabled. Every seat in the restaurant was either broken or badly repaired. The entertainment was awful. Singers couldn’t carry a tune in a bucket ... Read More
I chose this because I wanted to see Cuba before it was spoilt. Ship was old, no use to disabled. Every seat in the restaurant was either broken or badly repaired. The entertainment was awful. Singers couldn’t carry a tune in a bucket and the three “comedians” we had all told the same jokes to different degrees of bad. The ship rocked and rolled even when tied up in port. One night was particularly bad and I was the only one on our table for ten who rocked up for dinner; the dining room was practically empty and it still took over two hours to serve me. The food was ok but, extremely small portions and an excess of courgettes. It was downright dangerous. The hospital did extremely well with all the broken bones. Food and drinks flew off the table and the tables and chairs flew as well in the buffet. This was about my 30th cruise (1st with CMV and last) the worst I have ever had. The painting course was very expensive although the crafters were very good value and some useful items produced. No launderette. Very few pubic toilets. I rang them to take me off their mailing list - I wouldn’t go with them again even if they offered me a world cruise for free!, Read Less
11 Helpful Votes
Sail Date: February 2017
For the chance to see the Northern lights and Norway in the winter. In that capacity the cruise was all I hoped for, as Cruise & Maritime had no part in the splendor of nature. The food was of a poor standard, pork on the menu ... Read More
For the chance to see the Northern lights and Norway in the winter. In that capacity the cruise was all I hoped for, as Cruise & Maritime had no part in the splendor of nature. The food was of a poor standard, pork on the menu turned to ham,sword fish was black, all meats were over cooked, vegetables came in very small amounts, On one menu the great British pub grub was Bavarian meat loaf or spam to you and me. Drinks waiters did not understand that if you wanted a whisky and ginger you do not have a whole can of ginger ale (330ml) pored on top prices were on the high side even for in house brands. Dining table waiters were unhelpful slow to serve each course and did not stay around to check if every thing was all right, so if you had a complaint you had to wait until he came back to clear the plates.I complained one night and tolled so the chef got it wrong, a shrug of the shoulders and gone. Sorry Cruise & Maritime you will not see me again unless you up you game a long way. Read Less
8 Helpful Votes
Sail Date: February 2017
The cabin, serving and bar staff were very good. The cabin was good, but freezing for the first 7, yes 7 days. This was despite reporting it to be cold everyday, Apparently someone fictionally meassured the temperature at 24 ( I wish), so ... Read More
The cabin, serving and bar staff were very good. The cabin was good, but freezing for the first 7, yes 7 days. This was despite reporting it to be cold everyday, Apparently someone fictionally meassured the temperature at 24 ( I wish), so they didn't need to act. I stamped my feet and this was after they had increased the temperature twice, they came and measured it in my pressence at 19. The man then adjusted it there and then and fixed it. My grievance is they didn't solve the problem 3 days earlier because they decided to ignore me. On the last day I met another person that had the same experience and he had been ill in a freezing room for 14 days. He had been told his room was 24 too. On my birthday we booked the special menu in what I found out later was called the garage by the staff, because it was so cold. When I think back I don't know why we stayed because it was shivery cold. They assured us it would warm up. The starters were lovely, soup delicious, but then they came with a cold main course. We were being served by the maitre de, so if he didn't make sure it was good then there isn't much hope for the rest. My husband is gluten free. The restaurant staff were good and made sure he got toast etc, but they just don't do the stuff you can get on Fred and P&O. If you're gluten free you wont get scones, pizzas and the little extras that make a holiday. I wont be using Cruise Maritime again Read Less
93 Helpful Votes
Sail Date: February 2017
Really do not know where to start with this one ?. The initial Cruise was book to depart from Tilbury on the 16th February 2017 for 15 Nights in the Land of the Northern Lights (P704).....................however, the Departure port with ... Read More
Really do not know where to start with this one ?. The initial Cruise was book to depart from Tilbury on the 16th February 2017 for 15 Nights in the Land of the Northern Lights (P704).....................however, the Departure port with then changed to Bristol Avonmouth and the Cruise brought forward to depart on the 13th February 2017. We booked this Cruise with CMV because we live in Kent and Tilbury is around 40 miles from us.............excellent departure port. Now it begins to fall apart. We are travelling with my totally disabled Mother In Law whom is wheelchair bound, so we have booked a disabled taxi ti get us from Herne Bay Kent to Tilbury Cruise terminal at a cost of £50 return journey. We now have to contact the taxi Company and tell them that we now need to get to Bristol Avonmouth some 200 miles from our home address and this is now going to cost us an extra £500 on top of our Cruise costs to get to Bristol Avonmouth, is that fair ?. I spoke with CMV and explained the situation regarding the extra mileage and costs and where they interested....................NOT REMOTELY !!!!, and refused to even assist with any help regarding the cost of the taxi fare, nothing at all, so now I have the Cruise to pay for plus an additional £500 taxi fare on top of that. CMV were not interested at all, they have your money for the Cruise, why should they worry, they have Got You !!!!. Eventually, after many long and protracted telephone conversations, they did concede to pay part of the taxi fare, well, no they didn't, they offer to pay us £75.00 towards the taxi fare, but this would be paid as 'Onboard' spend to my cabin. THIS NEVER HAPPENED, they got away with not paying anything. This really is a rubbish Company. I move on though, three days before our departure day CMV decide to call us again and this time the departure port has moved again, so we booked for Tilbury, then changed to Bristol Avonmouth and now we are going to depart from Portland Dorset. I must say that the taxi firm were great, no price increase first of all, but then again the distance was reduced by 5.4 miles, CMV told us to keep our Embarkation time as we had been given which was 14:40 in the afternoon. Come departure day, taxi arrives and away we go to Portland Dorset and some four hours later arrive at the Terminal in Portland, it's empty !!!!!. Taxi has departed and here we are, sitting in some damp dingy building awaiting for someone from CMV to turn up and tell us whats happening.................did that happen...................NO !!!! not until 4:00pm when we where introduced to the Cruise Director, whom really did not have a clue, waffle waffle waffle but nothing. The ship at this time was sitting on a sandbank in Portland Harbour and had not berthed so was still full of disembarking passengers from the previous Cruise. There was no refreshments available or supplied by CMV for Customers at the Portland Terminal, absolutely nothing. More and more Customers were turning up, but still no information was coming forward from the Cruise Director as to when we would be moving onboard. Very slowly some disembarking passengers came ashore, their luggage thrown on the back of some old open backed truck and once at the Terminal they had to unload it themselves before they could go, This went on for A COUPLE OF HOURS. Eventually, we were passport processed and moved into another damp dingy room awaiting transport to the ship. Called to get on the transport at 19:40 hours, as we were first in, they kindly took us first out...............more problems. My disabled Mother In Law is wheelchair bound and could not get into the Coach to the ship, despite me telling the Cruise Director multiple times that she would need to be transported to the ship, nothing had been done, had it not been for a kind hearted bus driver I am pretty sure we would have been left at the terminal and watched the ship depart.................we did eventually get to the ship having been subjected to more security searches than you would get at London Heathrow, and at the bottom of the gangway once there we were subjected to a torrent of abuse from a female Security Officer onboard the ship shouting that we cannot come onboard with the wheelchair. Fortunately, an Officer instructed some of the Crew to come and assist us with the wheelchair movement onto the ship.............at last we were onboard after seven and three quarter hours of dis organised ciaos...............really a total disaster thus far. Once on board found our cabin which was supposedly disability adapted, it's not, and certainly not for use with a wheelchair bound Customer. The cabin was fairly large but the WC was totally impracticable, the equipment we needed to get in to the toilet kept grounding on a roughly made ramp, making it difficult to get into the toilet. The water from the tap was a constant orange colour, the assistance bars around the toilet were permanent not the fol up type, so we could not get the wheel chair close to the toilet easily, just a horrible nasty place to be. We sailed at 03:00hours hours late but their fun had not finished even now, at midnight they decided to do 'Life Boat Drill', after all the time we had been messed about now this........................Oh the end of a perfect day..............somewhere in the World but NOT on the MS Marco Polo.. The ship itself is quite a nice vessel, even though she is 52 years old, the decor is nice and the public areas are tastefully completed. The food..................where do you start? The Waldorf is the main Restaurant, and I was on the first sitting, Portions very small, very limited choice on the menu, found every cut of meat tough to cut and eat, veg I found tasteless, not a good experience, infact we stopped using this place and used Marco on Deck 8 for all our meals breakfast\lunch\Afternoon tea and Evening meal...........better selection, food alot tastier and a staff always helpful, nice place to be....................quite enjoyable with great views to. Entertainment: The Guest Speakers were very good as were the two acts brought on and Comedian and a Magician........................but sorry to have to say it but the onboard Entertainment Team were appalling, The Dancers were good, the Vocalist were awful. Really do not want to spend to long on this, but I certainly would never pay to watch any of their shows, they were abysmal from start to finish. Port of Call Excellent Ports, dismal departure times. Really could go on writing about this Cruise for a long long time and alas could say nothing nice about it. This really is a awful Cruise Line, fortunately I have done it and will never do it again with CMV. This is my fifteenth Cruise and by far the worst ever. I would advise anyone with a disability not to use CMV, they are more interested in the able bodied Customer and they are not afraid to show this. From start to finish it was a total disgrace and I think that CMV should hang their head in shame for their performance on this Cruise, possible learn a few lessons infact a lot of lessons. My God Bless them and all who Sail with Them Read Less
23 Helpful Votes
Sail Date: January 2017
We booked this cruise because of the destinations and the size of the ship. As Donte states, the Marco Polo has quite a following and we met many passengers who had booked for the same reasons as us and because they loved the ship.. We ... Read More
We booked this cruise because of the destinations and the size of the ship. As Donte states, the Marco Polo has quite a following and we met many passengers who had booked for the same reasons as us and because they loved the ship.. We enjoyed all the ports of call, many were very beautiful and all were very interesting. We too hired a canoe at Boca de Valeria (highly recommended) for 5$ as well as taking a trip in a taxi canoe across to the spit at Alto de Chao which was beautiful and where you can swim in the Amazon. Manaus was very interesting and you can save yourself some money by walking up to the Theatre yourselves and booking on to a tour for the equivalent of £2.50 pp and you can do the same for the evening concert though don’t be tempted to walk at night as it is extremely dangerous! You are advised not to wear jewellery or to conceal cameras. There were those who did not heed this advice to their cost! We were worried that we would become bored during the many sea days but this was not a problem at all. There was much to do including the daily walk around the ship (8 laps of deck 10 is a mile), arts and craft classes, interesting (OK and some not so interesting) lectures, drama club and choir (though only go to this if you don’t suffer from high blood pressure or if you are a practising musician as this was poorly led by one of the entertainments’ crew!), Zumba and other similar work out clubs daily or joining in the three (and sometimes more) quizzes a day, watching the fabulous shows in the evening or the various entertainers or just spending quality time with our many new friends or just sitting watching the Amazon or world sail by. As Donte correctly states, our days were soon filled. Our cabin was very comfortable with plenty of storage space, (low down and in the middle though no upgraded for us) and we were looked after very well by Lwin. Food was plentiful with 3 full meals a day + afternoon tea and supper or the occasional evening food extravaganza. We mainly ate all our meals in the Waldorf Restaurant though we occasionally ait in the Marco Polo Bistro. While afternoon tea was available (including an amazing chocolate feast) we were on early sitting so had no need for this though there were obscene amounts of food available if you wanted it (and some clearly did!) The service by the waiters in the Waldorf was superb and nothing was too much for them and they were always friendly and helpful. We too did a lot of research before the holiday and picked carefully three excursions plus the Belem transfer. All our excursions were good and these particular ones were good value (having checked the cost of doing it independently beforehand) and very enjoyable. At many of the islands we too shared a taxi (or canoe) with friends which was cheaper and more flexible. We couldn't fault the cleanliness on this ship and the service was all very good, the crew all work hard, are polite, friendly and helpful. The only thing that spoiled the cruise slightly were the people who moaned - often about things that, had they read the paperwork properly they would have known about and often you would here comparisons with other cruise companies. Let’s be up front here. You pay for what you get though I think what you get is amazing considering the cost. If you get a chance, especially if you go on this or a similar cruise, read Murder on the Marco Polo. You will meet the same types of people and have a very good chuckle! The cruise was absolutely fantastic and great value for money and one which we too will never forget but as Donte said, if you want a posh, modern ship this isn't for you. Read Less
5 Helpful Votes
Sail Date: January 2017
My husband booked a snorkelling tour through Cruise and Maritime with Starwind cruises St Georges of Grenada .He and others were told to be on board by 45 minutes , he set his Omega accurate dive watch . At 40 minutes when he was 2 yards ... Read More
My husband booked a snorkelling tour through Cruise and Maritime with Starwind cruises St Georges of Grenada .He and others were told to be on board by 45 minutes , he set his Omega accurate dive watch . At 40 minutes when he was 2 yards from the rear of the boat , they started the engines and left . He managed to hold his mask on and not drown in the turbulence . This was 3/4 off a mile off shore with rocks and no buildings . There was 1 other boat with divers he swam 1/2 a mile to it praying that it would not leave , and hoping he would not drown with exhaustion . The rescuer recalled the Starwind , the Captain of which said it dont matter man , and was intent on handing out the rum . The escort from Cruise and Maritime did not identify , help or even ask if medical help was necessary . The tour manager Susan of the Marco polo , was obstructive , lied and failed to help in any manner . Cruise and Maritime have apologised and offered 400 pounds for the distress caused by this potentially fatal incident and are reviewing if they may use this company ie Starwind Cruises again . All of the above is documented and we have statements of other passengers and witnesses to the fact that Starwind cruises did not carry out a head count . I have witnesses to the fact that the Cruise and Maritime staff lied , I had asked immigration officers to help us report the incident as no one was aboard the Marco Polo except the navigational officer , the officers arranged a meeting with the Shore Agent for CMV , at 8.30 pm Susan claimed she had a phone call that he was not attending , at this point he stepped forward and identified himself . Cruise and Maritime are now failing to address the issue at all , that the Tours promoted should be safe and that the escorts have a role to play in head counts etc . The ship is old , faded holes and ragged carpets , poor food , food and drink obviously bought at the ends of their sell by dates so became unavailable during the second half of the cruise . Meat was disgusting . Read Less
16 Helpful Votes
Sail Date: January 2017
I wanted to take the opportunity to go down the river Amazon and visit some of the Caribbean islands. I stayed in a B & B in Bristol the night before embarkation. Managed to have a look round Bristol (my first time there) must go back ... Read More
I wanted to take the opportunity to go down the river Amazon and visit some of the Caribbean islands. I stayed in a B & B in Bristol the night before embarkation. Managed to have a look round Bristol (my first time there) must go back for a few days sometime soon. The embarkation was a bit of a nightmare, having arrived as requested at 4.00 pm we were herded into a hanger and it took several hours before we were called. However, once on board found our cabin and luggage arrived soon after. The dining was 'free seating' which is not to my liking but this only happened on a few occasions. The ship may have looked a little worn round the edges but it was perfectly serviceable and kept scrupulously clean, staff were constantly cleaning. My inside cabin was at the pointy end and so I felt every bump and swell but fortunately I quite liked that. We had a problem with the shower and it was remedied within an hour or so. Similarly the sink leaked and a new waste was fitted the next day. Dining - I have very fond memories of the food, I ate far too much but it was hard not to. there was a very good selection of food at every sitting. You would be hard put to go hungry. I did not try any of the entertainment so cannot comment. The ports and shore excursions were well planned and when disembarkation was problematic because of shore difficulties the crew always came up trumps by making steps to add to the jetty or boats, nothing was too much for them. Drinks on board were very reasonable. Best thing that made the cruise pleasurable were the staff. Read Less
9 Helpful Votes
Sail Date: January 2017
We chose this because of the itinery and it was our first experience of Cruise Maritime Voyages. It will be our last cruise with them. If you want a budget no frills cruise with second rate food (in choice, quality and quantity). Food was ... Read More
We chose this because of the itinery and it was our first experience of Cruise Maritime Voyages. It will be our last cruise with them. If you want a budget no frills cruise with second rate food (in choice, quality and quantity). Food was often served cold and under cooked, when a complaint was made no one wanted to take responsibility. If you want second rate entertainment with a very limited variety ,then this cruise line will suit you. If you want and expect more for your money then it will not suit you. The ship was kept clean, the crew were very hard working but obviously working within very tight budget constraints and there is a disorganisation about with the company coming from the very top. There were no tea / coffee making facilities in the cabin. We had problems with the plumbing on two occasions (which were attended to and fixed quickly) The on board air conditioning was overbearing and too cold). The entertainment was mainly the very hard working in house team and four guest comedians, with two duos in the lounges. There was no other variety and sometimes no shows just the offering of a fil Drinks were expensive. There was no laundrette, which is useful on a long voyage, just an expensive laundry, which according to other passengers ruined some clothes.. Read Less
13 Helpful Votes
Sail Date: January 2017
We booked this cruise because of the destinations and the ship. We have sailed on the Marco Polo before and love the character and friendliness. The Marco Polo has quite a following and we met many passengers who had booked for the same ... Read More
We booked this cruise because of the destinations and the ship. We have sailed on the Marco Polo before and love the character and friendliness. The Marco Polo has quite a following and we met many passengers who had booked for the same reasons as us. We enjoyed all the ports of call, many were beautiful (the Isles of Salut were amazing) all were interesting. We recommend hiring a canoe at Boca de Valeria, we were taken down some creeks to a nearby village where we were shown around, it gives you a real feel for the place (cost 50 real - £12.50 for 4 of us). I would advise not to pay to take pictures of the anyone with an animal though, keeping wild animals is against the law and will stop if people won't pay. Our only concern about this cruise had been that we would get bored during the long spells at sea. No problem, our days were soon filled with painting lessons, crafts (2 sessions a day), lectures, quizzes and watching for flying fish, dolphins and whales plus our new friends on board. Our cabin was very comfortable with plenty of storage space, (we'd been upgraded again) looked after well by Yulia. Food was plentiful with 3 full meals a day + afternoon tea and supper available. Breakfast and afternoon tea are both self service as is the cafeteria. We found portion sizes to be just right and the salad bar in the restaurant at lunchtime was great. We could rarely manage any afternoon tea, as for supper - no way. We did a lot of research before the holiday and picked carefully just 4 excursions plus the Belem transfer. All our excursions were good and these particular ones were good value (having checked the cost of doing it independently beforehand) and very enjoyable. At many of the islands we shared a taxi (or canoe) with friends which was cheaper and more flexible. We couldn't fault the cleanliness on this ship and the service was all good, the crew all work hard, are polite, friendly and helpful. The only thing that spoiled the cruise slightly were the people who moaned - often about things that, had they read the paperwork properly they would have known about. This cruise was fantastic cruise that we'll never forget and great value for money but if you want a posh, modern ship this isn't for you. Read Less
13 Helpful Votes
Sail Date: January 2017
This was our first cruise, and we found it to exceed any expectations we might have had! The ship was just the right size - small and intimate enough that it really felt like 'home' after just a few days, but with plenty to do ... Read More
This was our first cruise, and we found it to exceed any expectations we might have had! The ship was just the right size - small and intimate enough that it really felt like 'home' after just a few days, but with plenty to do and just sufficient space for everyone on the days when it was too wet or cold to use the decks. The staff were amazing - thoroughly professional, whilst also being very friendly and providing an excellent service throughout our cruise. The ship was very clean and the cabins, though a little compact(!), had everything to hand and enough storage space for our long cruise (and my many dresses!). The cruise was a great combination of sea days and shore days, with good ports of call. I must mention that when docked in Lisbon, we (two couples) had a fantastic motorbike and sidecar tour of the city with BikeMySide, a great concept with very knowledgeable and skilled drivers/guides. We had pre-booked the tour in the UK, my husband and I having had a tour on a previous visit to Lisbon (we enjoyed it so much we couldn't visit the city without repeating it). A great highlight for the four of us, to kick off our excellent cruise. We would definitely travel with CMV and the Marco Polo again! Read Less
20 Helpful Votes
Sail Date: December 2016
wanted away for Christmas and New Year My wife Myself her Sister and Friend aged between 60 and 73 having been on larger ships before we were a little unsure of the Marco Polo But right from the start at least you knew your ... Read More
wanted away for Christmas and New Year My wife Myself her Sister and Friend aged between 60 and 73 having been on larger ships before we were a little unsure of the Marco Polo But right from the start at least you knew your way around Boarding not bad from arriving at quay to our rooms about 40 minutes which we thought normal nice touch mulled wine handed round while we waited Cabin small but functional with good shower , Cabin Steward excellent nothing was a problem ,Every thing was spotless (but too many full length mirrors ,will have to diet) plenty of variety at mealtime with the waiter and wine waiter at our table good fun and always smiling Shows were good and there were a variety of talks lectures and quizzes every day there also were art and craft classes everyday . this suited us as my wife and sister liked the lectures their friend loved all the arts and crafts and I had my quizzes So we always had something to talk about when we met we did not go on many excursions as we had been to most of the places before but the ship anchored off Maderia to bring in the New Year and the firework display was fantastic only downside was that we had to wait for a couple of hours to disembark but fore by that i would recommend the Marco Polo if you want a small pleasant ship without great shopping Malls or Climbing Frames that is easy to get around and give good value for money Read Less
14 Helpful Votes
Sail Date: December 2016
Just came back from a fantastic short trip around Ireland on the marco polo, Ive cruised with 4 different lines before and marco polo is by far my favourite. It really does offer a unique experience that you never get on the more modern ... Read More
Just came back from a fantastic short trip around Ireland on the marco polo, Ive cruised with 4 different lines before and marco polo is by far my favourite. It really does offer a unique experience that you never get on the more modern cruise ship so anyone with any interest in ships at all will enjoy. Staff we found very helpful and irina our cabin stewardess was excellent. We enjoyed the itinerary and embarkation and disembarkation where well organised. Ships was clean and tidy with beautiful open decks and excellent food in the main restaurant and they offer lots of buy one get one free offers which made it excellent value for money. The only slight down side was the queues in the bistro and if your going for a long cruise over say 2 weeks you might struggle to fill your days as it doesn’t have the amount of entertainment a mega cruise ship has but that’s what makes it a unique experience. Read Less
5 Helpful Votes
Sail Date: October 2016
We chose this cruise as it was convenient for us as we live in Bristol, and we thought the weather should be warm. Convenient it was, but the weather was far from good, which was no fault of the ship, obviously. However. I was in bed for 2 ... Read More
We chose this cruise as it was convenient for us as we live in Bristol, and we thought the weather should be warm. Convenient it was, but the weather was far from good, which was no fault of the ship, obviously. However. I was in bed for 2 days with sea sickness. We were tossed around everywhere, which is one of the drawbacks of a small ship. We have been on bigger ships, and not even known were were on the water. It was most unpleasant, and worrying as you had no way of knowing what the next day would bring. It was extremely hard to keep your feet when walking about and ruined the whole experience for me. The staff, food and entertainment were excellent, as was our cabin. The weather in the Canaries was just passable, but it poured rain in Madeira. The drinks were very reasonably priced. Don't pay for the excursions. We had an hour on a tuk tuk in Madeira, it cost us £84. We saw nothing and spent 20 minutes looking round a shop. I complained to the excursion rep on the desk who was extremely rude and spoke to me as if I were a child. Complete rip off. We did however book as excursion at Coruna, before we sailed, which was great. Most ports have open topped buses for sight seeing. Read Less
14 Helpful Votes
Sail Date: October 2016
be very careful when you select all inclusive with Cruise and Maritime as it is not what it says.Firstly I am a beer drinker,and the only draught beer was german lager.If you wanted bitter or any other beer they only had cans and ... Read More
be very careful when you select all inclusive with Cruise and Maritime as it is not what it says.Firstly I am a beer drinker,and the only draught beer was german lager.If you wanted bitter or any other beer they only had cans and bottles,which were NOT inclusive,but you had to pay between £3 and £4 for them. Also the water in your room was not included (£2.20) a bottle,and if you wanted a coffee from the bar you had to pay for that too ! The food in the bar could have been better if it was hot,more often than not it was only warm. The best food was from the service on deck 8 during the lunch hour. The entertainment apart from the excellent show team,consisted mainly of quizes,not enough game shows etc. The staff,although very competent,could have been more friendly. The cabins,although small,were kept very clean and tidy. Read Less
8 Helpful Votes
Sail Date: October 2016
We wanted to see Iceland and the Northern lights. After spending 22 years in the Royal Navy I was keen to see what life was like on the 'other side'. My wife was keen to experience life at sea as most of her family were ... Read More
We wanted to see Iceland and the Northern lights. After spending 22 years in the Royal Navy I was keen to see what life was like on the 'other side'. My wife was keen to experience life at sea as most of her family were seafaring folk. I was so pleased to see that the Marco Polo was a 'proper' ship, sturdy and seaworthy. Unlike the modern cruise liners which look like floating tin hotels. The crew were exceptional, professional and friendly. Show standards were good and the food excellent. Lectures were interesting and communication between crew and passengers was also good. Safety on board was, as you would expect, of a high standard with well rehearsed drills. Cleanliness was superb especially considering the age of the old girl. Medical team was highly professional sorting out my pulled shoulder muscle in double quick time. Highly recommended. We will be back. Read Less
11 Helpful Votes
Sail Date: October 2016
We have been on the Marco Polo 3 times which shows how highly we rate it. Left Liverpool this time which compares favourably to Tilbury. We stayed overnight so that we were able to enjoy almost a full day in Liverpool. Parking was no ... Read More
We have been on the Marco Polo 3 times which shows how highly we rate it. Left Liverpool this time which compares favourably to Tilbury. We stayed overnight so that we were able to enjoy almost a full day in Liverpool. Parking was no problem when, after first dumping the cases, we eventually worked out our way to the designated park across from embarkation. We had a little walk from the car park. Not sure how you would manage if you had mobility problems with that. Cruise destinations were superb. Days at sea well catered for including craft sessions, lectures, (thanks so much to the wonderful Michael Scott who kept us well entertained while at sea), quizzes general activities, use of the gym, and Jacuzzi (I never managed either of them, but friends did and the jacuzzi looked very inviting on top deck). The entertainment in the evening was excellent plus! Compared to Thompson ships very nearly as good. The ship is small 770 passengers no children. On this particular cruise we experienced quite a bit of 'rocking and rolling' in the stormy weather. In fact the ship was delayed on leaving Reykavic. The Captain Kept us well informed and we felt safe and comfortable knowing we were in good hands. I know some people were a bit 'under the weather' so to speak. Do give this ship a try. I hope you love it like we do. Read Less
10 Helpful Votes
Sail Date: September 2016
we chose this cruise to see the fjords, and for the convenient port of embarkation. chose the ship for its smaller size for our first cruise. embarkation was very smooth and quick, no waiting at all, straight on board and our cases were ... Read More
we chose this cruise to see the fjords, and for the convenient port of embarkation. chose the ship for its smaller size for our first cruise. embarkation was very smooth and quick, no waiting at all, straight on board and our cases were outside our cabin within minutes!. Cabin was excellent, with plenty of space to move about and very good facilities. Cabin steward was first class and very helpful, as were every single member of staff on board, such a cheerful bunch! The food was excellent, plentiful and frequent. Although the marco polo is an older ship, she has an understated elegance about her, Plenty of activities if you wanted them, and quiet areas if that was your preference. Entertainment crew were very good, and carried on regardless of some difficult sea conditions. the excursions were varied and very interesting. we had an unscheduled overnight stop in bergen due to rough seas, and missed out tobermory. Some passengers were unhappy about that, but surely the safety of passengers and crew should take priority. Personally, i think the captain is to be commended in the decision he made! Dining was a real pleasure, particularly of an evening. We were fortunate to be seated with lovely people, and the waiters/waitresses were top notch, nothing was too much trouble for them the only downside was the weather, which was nobodys fault! We would certainly cruise again on the Marco Polo, maybe a summer one next time. Disembarkation was just as good as embarkation. I had reservations about having to use a tender for a couple of excursions, but need not have been worried, the staff were there to assist and made it very easy Read Less
15 Helpful Votes
Sail Date: September 2016
Never cruised before and wanted to see if we would enjoy it. We cannot fault the crew or ship we were well looked after by very pleasant staff who tried to do every thing in their power to make the cruise a pleasant experience. The food ... Read More
Never cruised before and wanted to see if we would enjoy it. We cannot fault the crew or ship we were well looked after by very pleasant staff who tried to do every thing in their power to make the cruise a pleasant experience. The food and service in the Waldorph restaurant was superb . Our cabin was very comfortable a superior ocean view, kept immaculate by our steward Dexter who greeted us with a smile every morning, he also came every evening to turn down the bed. Loved the Captains bar with its settees and arm chairs great for coffee and a read during the day and for sitting having a drink in the evening after the super shows the staff put on. The only downside was I wasn't a good sailor (sea sick) the sea was quite choppy being late September. Unfortunately most of the ports due to them being small were closing down as it was coming to the end of the season. I recommend this cruise ship to anyone who would like to experience a cruise where it is more intimate than larger ships. Take no notice of negative reviews on this ship we found it very pleasant and comfortable. Read Less
29 Helpful Votes
Sail Date: September 2016
Just returned from a 9 day cruise out of Liverpool and taking in The Shetland Isles and the Norwegian Fjords. This was our first time on the Marco Polo and knowing that she is 50 years old, we were delighted how well she and her crew, ... Read More
Just returned from a 9 day cruise out of Liverpool and taking in The Shetland Isles and the Norwegian Fjords. This was our first time on the Marco Polo and knowing that she is 50 years old, we were delighted how well she and her crew, always rose to the occasion. Embarkation and Disembark. We were impressed at how smoothly 800 passengers were welcomed into the ship at Liverpool only a few hours after a similar number had just left. The Cruise Terminal works well and a special mention for the CPS Car Parking Service which worked very smoothly. Ambience & atmosphere This is a proper ship in the traditional style and although well travelled, is kept clean and comfortable which is a tribute to the maintenance staff. The absence of children and a more mature passenger profile makes for a relaxed atmosphere during the day although most people observe the semi formal dress code in the evenings. I have never been on a cruise ship where so many of the staff at all levels, make a real effort to say hello and be helpful. Food Few could fault the choice and quality of the food provided both in the Waldorf Restaurant and in the more casual (and at times very busy) Marco Polo Bistro. The restaurant service is unfailingly friendly and helpful and compares well with that we have received on premium cruise lines like Regent Seven Seas. The Beef Wellington served one evening was the best I have ever eaten. Organisation & Communication The Guest Services team kept everyone abreast of events and timings with clear PA announcements and a daily Newsletter listing the programme and background details on the destinations. Getting passengers to shore by boat tender can be tricky, especially with older less mobile guests but all was done efficiently and safely. The excursions were well advertised and well run. We were particularly lucky with the tour guides we had who gave lively and informative commentaries. Entertainment After full days we did not spend too long in the late night lounge bars but watched several of the Shows in the small intimate Theatre. The standard of singing and dancing were exceptional and we particularly enjoyed an ‘Abba’ tribute night and the first class comedian Al Brown. You cannot please all the people all of the time (as these reviews often show) but to this reviewer, the Marco Polo delivered all it set out to deliver. An enjoyable,comfortable and entertaining cruise experience at a reasonable cost and in a proper cruise ship - not a floating apartment block. Read Less
9 Helpful Votes
Sail Date: September 2016
We chose this cruise for a number of reasons living close to Liverpool it was an ideal place to set off from. Another reason we chose this particular one is that the Marco Polo is not to big as we felt that some of the other ships were ... Read More
We chose this cruise for a number of reasons living close to Liverpool it was an ideal place to set off from. Another reason we chose this particular one is that the Marco Polo is not to big as we felt that some of the other ships were rather daunting due to their size. We chose Norway Fjords because the scenic beauty of these appealed. Although first timers we were guided through embarkation without any problems, and the same with disembarkation. The ship was an ideal size for finding your way around and also made for a friendly and more intimate atmosphere. We had a standard plus twin which was basic but comfy with adequate room for all our needs. The dining facilities were very good as was the food with a good variety. The youngsters that put on the twice nightly shows gave a good variety of entertainment even when the sea was a bit rough. There was a variety of other activities held to suit a vast majority of people. The service was excellent with all of the crew being very friendly and helpful. The whole cruise was excellent so much so that we have booked to go on a 28 day cruise on the Marco Polo in 2017. Read Less
26 Helpful Votes
Sail Date: August 2016
Haven't been on a cruise before so thought this mini cruise to Liverpool would be ideal for first time.Went with friends just to see how we would get on.We left from Greenock which was really good no hassles, once on board we were ... Read More
Haven't been on a cruise before so thought this mini cruise to Liverpool would be ideal for first time.Went with friends just to see how we would get on.We left from Greenock which was really good no hassles, once on board we were shown to our cabins all though quite small they were very clean and comfortable, only problem was at bedtime as were on a low deck was a little bit noisy. After settling in went to explore ship which was bigger than expected.Went for dinner which was really good plenty to choose from menu five course meal , staff were very helpful and friendly nothing was any bother to them, after dinner went to see show which was performed by some of the staff (quite amateurish but not too bad). After this show was finished went up to next deck for disco which was really great, they also put on a midnight buffet which was amazing had a brilliant time money well spent looking forward to going next year really had a great time from start to finish, I would recommend it to everyone to give it a try. Read Less
19 Helpful Votes
Sail Date: August 2016
I’ve read some of the negatives about this ship but we were pleasantly surprised. Don’t take any notice of the whingers! It’s not ‘old’; it’s well maintained, spotless, and very comfortable. We chose this cruise because it ... Read More
I’ve read some of the negatives about this ship but we were pleasantly surprised. Don’t take any notice of the whingers! It’s not ‘old’; it’s well maintained, spotless, and very comfortable. We chose this cruise because it sailed out from Greenock in Scotland and we were visiting Scotland from Australia at the time. We chose a cabin on Columbus deck and were pleasantly surprised to find our cabin had two big square windows looking out over the deck outside, and clear views to the sea and land. The cabin was an adequate size for the two of us. Embarkation was brilliant - it took us less than 15 minutes to check in, our luggage was whisked away, and we were shown to our cabin.The international crew were fantastic: friendly, helpful, interested and hard working. We loved every aspect of the Marco Polo - the meals in both the Bistro and the Waldorf Dining Room were excellent with a huge variety to choose from. Our wine waiter at dinner was knowledgeable & friendly. So what if the bacon was tough! There were plenty of other things to choose from. Apart from looking at the view, and relaxing on deck, there weren't many planned activities during the day. It would have been good to have daily yoga or fitness classes for those of us who like to participate. Frilly scarf making, jewellery making, quizzes and Bingo were mostly the only activities. Art classes would have been great every day rather than only occasionally. The shore excursions were quite expensive. We chose only the Flam Railway tour and could have done that ourselves by buying tickets at Flam Railway Station. Other than that, we did our own excursions on shore by foot. We had some wonderful dinner companions each night and all enjoyed each other's company. The Greek Captain mingled with the passengers every day, and invited my husband up onto the bridge one morning which was a highlight. The after-dinner shows were entertaining and lots of fun. The entertainment group were an energetic young group of very talented singers and dancers and we enjoyed their slick performances. The crew worked hard, as a well-oiled team, and everything ran to clockwork. All in all it exceeded my expectations and we had a wonderful 9 days. Can't wait for the next one! Read Less
15 Helpful Votes
Sail Date: August 2016
I was a bit sceptical about my 7 night Scottish Island cruise on Marco Polo as I'd hear a few bad things about the ship, but have to say I had a great time. We chose this one based on the itinerary and were certainly not disappointed. ... Read More
I was a bit sceptical about my 7 night Scottish Island cruise on Marco Polo as I'd hear a few bad things about the ship, but have to say I had a great time. We chose this one based on the itinerary and were certainly not disappointed. The food was great and there was plenty of choice. We took the drinks package at £17.00pppn and it was worth it for us, but on board prices are very reasonable if you choose to pay as you go. Our fellow cruises were a great laugh and the evening entertainment was good (quite amateurish but still good fun).The inside cabin we had was compact and comfortable with a great power shower. We pre-booked a few excursions which were added to our cruise bill and they were all terrific. They were run efficiently and I felt they were great value for money. I certainly couldn't have done them on my own. The only issue I had was being squashed in like sardines at dinner time and some of the staff not able to crack a smile (they are very over worked though). On the whole we had a wonderful cruise and if the price and itinerary was right, we would definitely go again!!! Read Less
Marco Polo Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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