6 Helpful Votes
Sail Date: October 2017
We chose this 7 night cruise for the ports visited, convenience (no fly) and price. Having read mixed reviews we weren't sure what to expect. This was our first cruise with Cruise and Maritime: the model suits us and we would return. We ... Read More
We chose this 7 night cruise for the ports visited, convenience (no fly) and price. Having read mixed reviews we weren't sure what to expect. This was our first cruise with Cruise and Maritime: the model suits us and we would return. We enjoy cruises as a relaxed, comfortable way to travel to some beautiful and interesting destinations. We appreciated the smaller ship with a relaxed homely feel. CMV seem to know their clientele and cater well for them - mainly older and British on this cruise, many being repeat cruisers with CMV. Despite being a small ship, facilities were adequate, including 3 hot tubs, a sauna and gym, none of which were busy. It may not have the glitz and luxury of newer and bigger ships / lines, (no fruit in cabin, chocolates on pillows, or quirky folded towels etc) and the main restaurant was a bit cramped. But for us this was more than compensated for by the quiet, relaxed, intimate ambience (about 800 passengers). We particularly appreciated: - the most efficient embarkation and disembarkation we have ever experienced (car to cabin in under 20 minutes, with luggage following a few minutes later) - tea and coffee included and served at the table at the end of dinner (some lines no longer do that). Tea (wide choice) and coffee freely available on deck 8 most waking hours. - free shuttles at ports (although we mostly walked) - beautiful medieval ports and a lovely cruise along the Seine - not accesssible on larger ships. - personal and prompt responses from staff to queries or concerns. e.g. staff remembered our preferences despite our changing dinner sitting (as per our request). - announcements clear and in English. Just enough but not too much. - enrichment programme. I attended 4 gardening lectures which were interesting and useful. There were also art, craft and line dancing classes available, all well attended. - classical music duo playing every evening. - entertainment team did well, including the ships own band. Again not glitzy but enjoyable. - fellow cruisers seemed kind and considerate, interesting and not noisy (adults only on this cruise)! - evening activities in the bars were self-contained and the rest of the ship remained quiet - no casino / gambling machines - easy to promenade right round the ship. - good written summary port information for each stop, and no hard sell re excursions. - well attended Sunday service taken by an officer. - the small ship was quick and easy to get around. - repeated sightings of dolphins as we cruised! All in all an unfussy, relaxed cruise on a small older ship, with personal service from helpful staff, visiting beautiful places. The Cruise and Maritime style suits us and we would certainly return if the price, timing and destinations matched our requirements. Read Less
2 Helpful Votes
Sail Date: October 2017
We picked this cruise because it looked an interesting itinerary, departed from the UK and appeared to be really good value for money. Booked directly with CMV we were delighted to find we had been given a 4 category upgrade from 8 to 12. ... Read More
We picked this cruise because it looked an interesting itinerary, departed from the UK and appeared to be really good value for money. Booked directly with CMV we were delighted to find we had been given a 4 category upgrade from 8 to 12. We parked at the port and embarkation was quick and efficient. Our cabin was midships and was quite a good size with 2 large windows and lots of storage space (16 small drawers, 8 large drawers and 2 double wardrobes). Tea and coffee making facilities in the cabin although we didn't use them. Our cabin steward kept the cabin spotlessly clean and really tidy. The location was convenient as it was really close to the central staircase. The ship is old and has a feeling of older style cruising which we really enjoyed. Marco Polo is an adults only ship and at the age of 51 I was at the younger end of the age range of people on board. Dress code for dinner was announced every day. There were 2 formal; 3 informal and 2 casual. The dress code was expected in the buffet as well and for dinner the buffet tables were set with properly with tablecloths. Most people seemed happy to follow the dress code which I like. There were 2 restaurants: the Waldorf (formal) or Marcos (buffet). Breakfast was buffet style in both but in the Waldorf the waiters served your drinks. A reasonable selection of items and both had chefs cooking any style of eggs you wished. The omelettes were particularly good. For lunch and dinner the food choices tended to be the same or similar in both but obviously in the Waldorf you were served and the food was beautifully presented. The buffet is not huge so there were often people waiting for tables. Dinner was really, really good. We went to the Waldorf every night. Five courses: appetiser, soup, salad, main, cheese or dessert. The staff were so friendly and so cheery and we were lucky to get a table with 3 other couples who were fantastic company. There was teatime (sandwiches and cakes) 15.30 to 16.30 every day and late night snacks were brought round all bars at about 11pm. On Gala Dinner night there was a sumptuous buffet at 11pm with the most amazing food sculptures although I think most people on dinner sitting 2 were probably still too full from dinner. We opted for the drinks package which at £119 for 7 days (£17 per person per day) is very good value. Whilst drinks are not particularly expensive in the bars you could spend the £17 by having 3 glasses of wine and a diet coke every day so it you're going to drink more than that it is absolutely worth it. There is an extensive list of cocktails (£4 or less) and other drinks available. The only negative about the drinks package is it says you have to book in the first 24 hours but that is not quite true. If you try to book on your second day (having boarded the previous afternoon) they will expect you to pay for 7 days even though you only have 6 days left and you have spent money in the bar the previous evening. If it is not a daily thing they should focus on it being £119 for 7 days rather than focusing on £17 per day. There are lots of activities and entertainments on board and everyone can choose to join in as much or as little as they wish. Games, quizzes, sports, lectures (our had gardening), classes (painting and crafts) even a session to take your knitting and have a natter with other knitters. Just sitting in the lounges doing crosswords and puzzles which were issued every day was a popular activity. We only went to one show (We will Rock You) which was fantastic. There was a very talented violin/piano duo performing in the lounge bar regularly every day and later in the evening you could head up to Scotts bar for a late cabaret followed by a disco. The ports we visited were Honfleur, Antwerp and Rouen. I suppose times are dependent on tides etc but we didn't get all that much time to spend anywhere. Rouen in particular was badly planned. We arrived in the evening but not many people left the ship as it is quite some way to the town so would have involved taxis and been quite expensive. the next day was Monday and most things were either shut all day or in the morning so we didn't get to see inside the beautiful cathedral or the Joan of Arc museum. The last shuttle back to the ship was 1pm but all aboard was 2.30pm so we could have had more time had they arrange the shuttles for longer. Cruising down the Seine was a very enjoyable day. Disembarking was very easy for us as we opted for the carry your own bags option and just walked off at 7am thus avoiding queues for lifts and car park chaos. We also got to keep our bags in the cabin and finish packing in the morning rather than have them ready by midnight the night before. The requirement to vacate cabins by 7.30am seemed a bit harsh (particularly as the ship is now going into dry dock). I'm sure we would have all appreciated a lie-in, a casual breakfast at the normal time then a leisurely disembarkation after rush hour. In summary we loved the whole experience. A small intimate ship with superb staff and wonderful fellow guests. We would book a cruise with CMV again. Read Less
20 Helpful Votes
Sail Date: September 2017
Travel thousands of miles across storm- tossed ocean to cruise the St Lawrence River by night and see all the pretty flashing lights on the navigation aides along the length of the river. Watch burning cinders spewing from the funnel over ... Read More
Travel thousands of miles across storm- tossed ocean to cruise the St Lawrence River by night and see all the pretty flashing lights on the navigation aides along the length of the river. Watch burning cinders spewing from the funnel over the decks as we incinerate the on board rubbish and pollute the sea. By day relax on the open decks surrounded by reeking ashtrays, cigarette smoke and crew members varnishing the taffrails and re-caulking the deck under your feet as you queue for chips. Take a trip ashore in one of our skilfully manned tenders. For your enjoyment we will lose our way in the fog for an hour whilst trying to return to the ship and for thrills re-embark you at midships on the windward side of the vessel for you to experience the 2-metre rise and fall of the swell as you try to get a footing on the landing stage. Break a leg folks! Dine in our fabulous restaurant and watch as your dinner and long-stemmed wine glass slide gracefully across the table and onto the deck where the glass shatters into a hundred pieces while the waiter pours hot coffee down your neck. Have fun in your cabin trying not to cut your feet on the broken glass from the litre glass bottles of water which have slid off the dresser and smashed on the deck, soaking the carpet and your clothes that have been thrown from the open drawers of the dresser. Have fun staggering along the deck and up companionways to reach a toilet because a crew member is in your cabin bathroom replacing and sealing the shower wall. Qualify for NHS hearing aids on your return home by sitting through several of our showtime presentations by our singers. (NB. It is pure conjecture that no whales have ever been seen from the ship because the singers perfectly reproduce the whale alarm call). Finally, watch the Northern Ireland authorities emergency response as we sail into Belfast with the Red Ensign upside down and the Captain, speaking from bridge, teaches the crew some new Russian vocabulary. If you are queueing on a beach awaiting evacuation in the face of a pursuing army then board this vessel. Those are the only circumstances in which this should be done. Read Less
4 Helpful Votes
Sail Date: August 2017
After reading a review posted by a fellow passenger on this 28 night cruise, I'm wondering whether we were actually on the same holiday ! Everyone is entitled to their views, but to me, the difference between the previous review and the ... Read More
After reading a review posted by a fellow passenger on this 28 night cruise, I'm wondering whether we were actually on the same holiday ! Everyone is entitled to their views, but to me, the difference between the previous review and the one below is more to do with attitude and expectation. I had already prepared my review (just not posted it yet), so I will leave it up to the reader to decide who had the best holiday experience. This cruise was our 2nd with CMV and on the Marco Polo. A previous 12 night cruise to Iceland last October became the taster to this 28 night return transatlantic cruise to Canada and therefore we were aware of what to expect from this ship before we booked. Firstly, we had found the standard cabins to be too small - for us - for a month long trip, so we splashed out and booked a DeLuxe Outside cabin for this cruise, which - with so many sea days - turned out to be a good move. The Itinerary, was Liverpool, Cobh, St John's (Newfoundland), Halifax (Nova Scotia), Charlottetown (Prince Edward Islands), Gaspe (Quebec), Montreal, Quebec City (2 days) Sept-Iles, Havre-Saint-Pierre, Cap-aux-Meules, Sydney (Nova Scotia), Corner Brook (Newfoundland) & a final port of St Anthony (Newfoundland) that unfortunately had to be cancelled. The Ship - is old by current cruising standards, but charming at the same time. It is kept spotlessly clean by the staff, and for us, this compensates for the obvious wear and tear you can see around the ship. Having said that, I am led to believe that the Marco Polo will soon be going into dry dock for a 'make over' so it will be interesting to see what they do to her. She has a loyal fan base who cruise regularly on her, and I can understand why, as she is probably one of the most honest and friendly ships I have ever been on. She doesn't profess to be all singing and dancing with glitz everywhere you look - but if your expectations are realistic and you open yourself to the quirkiness of the ship, she will embrace you and give you a warm homely feeling. (Apologies if this is a bit too lyrical !!) Embarkation at Liverpool was speedy and well organised. Cabin - A DeLuxe Oceanview on Deck 11. Great size and layout, with 3 large windows, kingsize bed, settee & chair, stool and coffee table. Fridge/Minibar, Tea & Coffee making facility, and bowl of fruit replenished as necessary. The two double wardrobes provided plenty of hanging space for clothes and there were drawers galore which helped in keeping the room tidy. The only downside (for us) was that the bathroom had a full size bath with overhead shower. We prefer a walk-in shower which is what you get with the more standard cabins. By the way, its true what they say about the higher you are, the more motion you feel !!!! We do not suffer from sea sickness, but if you are prone to this malaise, then stick to a lower deck cabin. Dining - If you are used to the selection you get on the premium cruise ships, then you will feel limited with Marco Polo. The food is good, but the choice is limited and repetitive. Breakfast can be taken in either the Bistro Buffet, or MDR - both are buffet style, although tea and coffee are served to your table in the Dining Room. Lunch is also served Buffet style in the Bistro and by Table service in the MDR. An addition when weather permits is the Pool Grill which has a Burger / Pizza / Fries selection on the open aft deck. Buffets are notorious for being difficult to find seats, but we only had 2 occasions at Breakfast during the 28 nights when it was full and we walked out and waited 15 mins. Afternoon Tea is also served in the Buffet around 3.15 each day - the pastries and scones were lovely. Dinner is a 5 course affair in the MDR (two sittings 6.00 pm and 8.00 p.m.) and of all the food served on this ship, I found this to be the best quality & choice. And if you hadn't eaten enough during the day, they provided a buffet in all the lounges at 11.00 p.m. each night !!!! During our 28 night cruise, there were 4 Formal Nights which the majority of passengers adhered to. The remaining nights were a mix of Informal or Casual depending on whether we had been in Port all day or not. Mostly, men wore Jacket (usually taken off within minutes of sitting down !!) & open neck shirt for Informal, and just short sleeve shirt / polo on casual nights. Overall, I would say Ladies dressed up more than I have seen on P & O / Princess / Royal Caribbean etc although the atmosphere never made you feel you had to. Entertainment - This is one of the reasons we chose to cruise on CMVs Marco Polo again. I have never met an Entertainment Team that puts so much effort into their job. The 4/5 headline singers (including the Cruise Director) were outstanding, and also doubled up on hosting onboard quizzes / bingo / games etc. and also provided Cabaret in Scotts Bar at 11.00 p.m. each evening. The twice nightly (8.00 p.m. & 10.00 p.m.) main Shows in the Marco Polo Lounge were superb and very well attended. On a couple of the evenings early in the cruise, a Comedian joined the ship, and likewise we were joined by a Ventriloquist / Comedian for a couple of shows on our way home. The 7 strong dance troupe were amazing, as was the Live Band. In fact I can honestly say that the whole Entertainment team was one of the best and most committed I have ever come across. A big plus for the CMV line in my opinion. Only one downside to the entertainment was that for the whole 28 nights, the large Columbus Lounge had the resident Russian Classical duo playing in the evening. Im not against classical music, but this limited the use of this Lounge - at least to us. I would have liked to have heard some occasional upbeat music in this area, and move the classical team around a bit. Onboard Lectures - I would imagine that these become more important, the more sea days you have in your Itinerary, and become extremely important when you are sailing across the North Atlantic - both ways !!! We had 4 great Speakers giving presentations on a wide range of subjects from the History of Newfoundland through to the photographing over a period of years, of a lioness and her family in India. A WW11 Historian (who did a very convincing impression of Winston Churchill) also gave us an in-depth explanation of events such as the sinking of the Bismark, the D-Day Landings and the Dambusters. All good stuff. Shore Excursions - As with all cruise lines, these are expensive for what they are, but if you are not up to the hassle of researching your ports and arranging private tours, then just book them and enjoy. The Excursion staff are first class, and Sue (the Manager) is extremely good at her job. The tours are well organised and simply administered without fuss. Maybe its because this Ship is so much smaller than many, but disembarkation onto the tours went without a hitch - as far as I could see. Overall Enjoyment - A great cruise, which included a number of great ports in Canada that many ships are too big to call at - a fabulous Itinerary, with just one exception 'Sept Isles' - not a lot there, and my advice is not to take the Shuttle into Town - what town ?!? Either do one of the ships tours further afield, or stay on the ship and have a cheap massage !! If you are prone to motion sickness, I wouldn't take the Marco Polo on a North Transatlantic Voyage unless the Itinerary was something special. Don't get me wrong, we felt safe on her and she rode the waves well, but she's small, so there is movement. BUT, I can't wait for her to come out of the re-fit next year and book again. To us, she is a 'special' ship and probably always will be. Read Less
43 Helpful Votes
Sail Date: August 2017
We chose this cruise because of the itinerary. I was a bit concerned because I had never cruised with this company before, and also because of the age of the ship, but I was very impressed with everything about the Marco Polo. The ... Read More
We chose this cruise because of the itinerary. I was a bit concerned because I had never cruised with this company before, and also because of the age of the ship, but I was very impressed with everything about the Marco Polo. The embarkation at Liverpool was faultless. Our cases were taken from us as they were unloaded from our transport and by the time we embarked the first case was already in our cabin and the other arrived shortly afterwards. The crew, from the Captain down to the cleaning staff were friendly, helpfull, and just so very nice. Our cabin, a category 12, number 473 was mid ships and quite roomy with 2 big windows, 2 wardrobes, each with a small set of drawers inside. 2 large chests of drawers either side of a dressing table. The beds were really comfortable, and the little shower room was also very good. Our bed linen seemed to be changed several times a week, and the towels replaced as often as you wanted them to be. We had a kettle and tea/coffee making facilities, but not everyone seemed to have these, but we were very pleased to be able to make a cup of tea first thing in the morning. The food was always very good and of an amazing variety. I have an allergy to prawns and shrimp, and I was given a menu each evening, for the following day, to choose my meals so that the chef could ensure that none of my choices included any hint of prawns or shrimp. I have never had such care on any other cruise line, and I have sailed on many. We always had breakfast in the dining room as it was buffet style, but with an egg station where you could have your eggs cooked in a variety of ways. Lots of fresh fruit every day and lots of cereals, granola, and always hot porridge for those who wanted it. We seldom had lunch because we were out and about, but the few days we did we opted for the little kitchen outdoors outside the Bistro where they cooked burgers, pizzas etc to order, along with fries and some salad accompaniments. Every afternoon at 3.30, there were sandwiches and cakes etc in the Bistro. Dinner was always a great choice, 5 courses if you wanted to eat them all, and several choices of each course. The entertainment was a great surprise to me. On big ships they have scenery, special effects and a huge cast, but on this little ship they had wonderful singers and dancers who just gave it their all, with no fancy special effects. So talented, and they always gave such a good show. There were also a couple of visiting comedians who gave shows alternately with the dancers, and also an amazing violin/piano duo who gave classical concerts and also entertained in the lounge. There were quizzes and other entertainment day and night, and a cabaret at 11 each evening which we were always too tired to stay up for, but always sounded great fun. The service was excellent. The dining room wait staff, and the wine waiters were really attentive, and could not be faulted. Our room maid did an excellent job of keeping our cabin clean. Although she spoke very little English, she was always smiling and happy to supply anything extra we wanted. Our first 2 ports were Dublin and Cobh, neither of which we booked excursions for. Unfortunately it rained heavily on both days, so we did not go off the ship until after lunch, when we just took the free shuttle into Dublin and walked to Trinity and queued to see the Book of Kells, which was well worth doing. In Cobh we walked the few hundred yards from the ship along the promenade to the Titanic Experience. This was excellent, it takes place in the original port terminal building that was used to take on passengers for the Titanic's last fateful voyage. A very worthwhile visitor attraction. Next port was St.Mary's in the Scilly Isles. We took the ship excursion to Tresco to see the Abbey Gardens. This was lovely, the gardens were beautiful and the red squirrels playing were an added bonus. In the afternoon we visited St. Mary's and after a lunch of Cornish pasty (huge, we really felt stuffed after them!) we had another ship's tour around the Island on a mini bus. Excellent tour guide/driver who told us all we should know about life in the Scilly Isles. Guernsey next. We did not go on a ship's excursion, just took the tender ashort and caught the ferry to Herm, where we walked over the island to Shell Beach and had a coffee and walked back. Herm is lovely, no traffic, just the quad bikes, some with trailers to take guests luggage to the hotels from the dock. We also took the local service bus in St Peter Port which takes an hour and a half to go right around the island and costs £1 only!! Very good value, and gave us a good idea of the island in the short time we had left before getting back on the ship. Honfleur. Good for passengers who wanted to go to Monet's house or the D day landing beaches etc, but as we did none of those, it was a bit boring. Edinburgh. Great, even though rammed with visitors for the Festival. A short walk from our dock was the Royal Yacht Britannia and we got there before opening and spend 2 hours touring it, and had a scrumptious scone with jam and cream and tea in the restaurant on the top deck! Orkney. Delightful! Took the ship's tour Scenic Orkney which included a stop for coffee and cakes. Lovely area but very windy! Stornaway. Took the Lewis and Harris tour. Very interesting place and we had an excellent guide who told us the history of the place. Beautiful beaches. Tobermory Mull. Nice little place. Lots of tours on offer but we chose the Whale and Wildlife tour and unfortunately we had some very heavy rain showers, so apart from 3 porpoise we didn't see very much. Belfast. We took the Antrim Coast and Giant's Causeway tour. This was an excellent tour, helped by the lovely weather. It was 8 hours and we were worried it would be boring, but our guide Lorna was really good. We had lots of photo stops at beautiful beaches and glens and the time just flew. We had lunch (included in thr price) at the Royal Court Hotel in Portrush which was excellent. Melon, roast beef with Yorkshire puds, roast and mashed potatoes and mixed vegetables, followed by a delicious fruit pavlova! Also included was either wine, beer or soft drinks. We tried a half of Guinness each! Lorna suggested trying it with a dash of blackcurrent, and it was really nice! Back to Liverpool! Disembarkation was very smooth. There was plenty of room in the lounge to wait for our call to leave, and we did not see anyone have a problem. It was chaotic getting out of the port, but that was because the Isle of Man ferry came in just as we were trying to leave. Sorry this is such a long report, but hopefully it may help if anyone is planning a similar cruise. Read Less
1 Helpful Vote
Sail Date: August 2017
I originally drafted this review of the British Isles Discovery Cruise (Cruise and Maritime) some weeks ago but it read like “What I did on my holidays”. So, I abandoned that approach and will instead to focus on the ... Read More
I originally drafted this review of the British Isles Discovery Cruise (Cruise and Maritime) some weeks ago but it read like “What I did on my holidays”. So, I abandoned that approach and will instead to focus on the experience which should make for a shorter piece and be more helpful to the reader. Suffice it to say my wife and I left from Liverpool (Pier Head) Terminal on 20th August and arrived back on 1st September. Our cruise took us to Dublin, Cobh (near Cork), St Mary’s (Isles of Scilly), Guernsey, Honfleur in France (for Bayeux), Edinburgh, Orkney, Lewis (Outer Hebrides), Mull (Inner Hebrides) and Belfast. MV Marco Polo is an older cruise ship, first built in former East Germany in 1964 and named the Aleksandr Pushkin. She has recently been fully refitted and carries around 800 passengers and 300 crew. A Russian Captain oversaw a multi-national crew who were pretty much unfailingly helpful, cheery and polite. We were first-time cruisers and admittedly in our mid-60’s, were among the younger passengers. We dined each evening with two other North West couples of a similar vintage who had, in each case, extensive experience of sea cruise holidays. I can only report that the holiday was a wonderful experience from beginning to end. The ship was an ideal size – large enough to provide a comprehensive range of services – small enough to feel personal and comfortable. The food was plentiful and varied without being overwhelming and was of a consistently high quality. My wife is a lifelong vegetarian and was well catered for and the drinks prices were reasonable with pre-booked all-inclusive packages available if required. The range of available excursions (we selected three) was very comprehensive at each location and the provision was prompt and well-organised. The local guides were really excellent and provided plenty of interesting and informative background for each trip. The on-board entertainment was good and unobtrusive and the staff worked very hard to provide a quality service. Our cabin was a ‘Superior Plus’ twin on the Pacific deck with a large window to view the outside world. The sunsets were particularly pleasant to view. I am sure that I could pick holes if pressed, but why bother? Overall, this was a super holiday and excellent value. WE had the added bonus of meeting up with old friends and relatives in five of the ten ports and are now enthusiastic convers to the cruising experience ……. On smaller ships! Read Less
11 Helpful Votes
Sail Date: August 2017
Enjoyed the overnight cruise from Greenock to Liverpool on the Marco Polo. Great value for money, very good food and okay entertainment, very reasonably priced drinks. This is an old ship but the public areas are well maintained but ... Read More
Enjoyed the overnight cruise from Greenock to Liverpool on the Marco Polo. Great value for money, very good food and okay entertainment, very reasonably priced drinks. This is an old ship but the public areas are well maintained but somewhat dated as you'd expect. The cabin we had (432) was a premier twin with two windows and ample storage space. Good spacious cabin with furniture showing a bit of wear and tear. But the bed ..... it was so hard it was like lying on a brick wall. If the bed had been better I'd have given an extra star and would have been more likely to cruise with CMV again. The disembarkation was quite slow given the fact that this is a small ship. Having docked at 9am I'd have thought you could have had everyone off quicker. The buffet breakfast in the dining room was okay but there really isn't enough room for people to get back and forward between tables, it was a bit of an assault course. For an overnight it was an enjoyable experience but we had to go to bed early the next evening in Liverpool to make up for lack of sleep on the ship. Read Less
1 Helpful Vote
Sail Date: August 2017
Cabin was clean and comfortable but I wouldn't want to be on for a long cruise 14+ nights as wardrobe space was at a minimum. There was a good range of public areas and bars. The accommodation round the pool was good with a bar and ... Read More
Cabin was clean and comfortable but I wouldn't want to be on for a long cruise 14+ nights as wardrobe space was at a minimum. There was a good range of public areas and bars. The accommodation round the pool was good with a bar and outdoor grill. The buffet restaurant was spoiled by the smokers right outside the door. If you were entering from outside you had to run the gauntlet through the smoke. All in all the cruise was enjoyable but what spoiled it for us was the crew. They were unhelpful, unfriendly and down right rude at times. From reception to shops and bars you hardly got smile let alone an acknowledgement. No one greeted you or smiled as you arrived to be served or when you passed them in the corridor. Maybe we are just spoiled by the fantastic crews on board Fred Olsen cruise lines who are happy to meet you, remember you by name and are pleasant, smiley and engaging. Read Less
1 Helpful Vote
Sail Date: August 2017
All good - except charged for a bottle of water in the cabin not used- we deliberately made a point of not opening the bottles of water in the cabin - did manage to get money back with a bit of awkwardness-also staff not terribly friendly ... Read More
All good - except charged for a bottle of water in the cabin not used- we deliberately made a point of not opening the bottles of water in the cabin - did manage to get money back with a bit of awkwardness-also staff not terribly friendly at the reception while dealing with it! My main moan was the dreadful Wellness Package I had pre - booked for £129!!! To cut a very long story short - don't bother with getting it! - not worth the money and hassle I had trying to sort it. It was a disaster from the start to the finish - thought with pre booking it and the price I would have red carpet treatment - oh how I was wrong! Don't Do It!!! But apart from that -thoroughly enjoyed the trip - even with two extremely choppy nights at sea! - don't forget the sea sickness pills and you will be fine! Would book with the cruise line again - but keeping to small trips. Read Less
4 Helpful Votes
Sail Date: August 2017
I had Read so many reviews slating this ship - so decided see for myself. Big mistake! Should have avoided! Food stone cold. Restaurant rush you through your meals. 5 courses in 40 minutes! The only thing good is the drinks package ... Read More
I had Read so many reviews slating this ship - so decided see for myself. Big mistake! Should have avoided! Food stone cold. Restaurant rush you through your meals. 5 courses in 40 minutes! The only thing good is the drinks package because we wouldn't have got through this trip without it! Service appalling. No one around to serve if you want a drink in the pool area. Staff non existent in bars except behind it. Staff give the impression they really do not want to be working for this company. Thank God it was for only 4 nights. I feel sorry for people booked for two months! Cabins dated and awful. Nothing to do in the day. Disabled beware as very little facilities to get on and off at ports. Never again. Miles to civilisation once on shore. Complained but too late - they already had my money so they are not bothered. You have been warned! Read Less
Marco Polo Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.5
Entertainment 3.0 3.6
Public Rooms 4.0 3.8
Fitness Recreation 3.0 3.1
Family 1.0 3.1
Shore Excursion 4.0 3.3
Enrichment 4.0 3.2
Service 4.0 3.9
Value For Money 5.0 3.6
Rates 4.0 3.6

Find a Marco Polo Cruise