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Sail Date: November 2018
Recommended by friends who had been and we loved this cruise! Flew to Nice and used the Costa coach transfer to Savonna. Embarkation was very efficient and cruise terminal in Savonna comfortable. First stop was Marseille, the cruise ... Read More
Recommended by friends who had been and we loved this cruise! Flew to Nice and used the Costa coach transfer to Savonna. Embarkation was very efficient and cruise terminal in Savonna comfortable. First stop was Marseille, the cruise terminal is about 10km from town centre with free bus shuttle provided by the port. In Cadiz the railway station is right next to the terminal. In Madeira, St Martin, St Kitts, Antigua and Martinique we shared minibuses or taxis - we were in party of 4 - for 25 to 30 USdollars or euros per person. In Philipsburg the water taxi is great to get you to the beach. Five days at sea were very relaxing with good activities . We enjoyed the Italian course with Marco and took part in table tennis "tournaments""- we had brought our bats. Food on the Pacifica was superb, our waiter Ramir very helpful and spoke good English. Got a delicious birthday cake for only 11 euros - and card from captain. The entertainers dealt brilliantly with all the languages, shows were good and plenty of live music and dancing in bars. We left the ship in Guadeloupe and disembarkation was quick and efficient. A great cruise and would definitely go with Costa again Read Less
Sail Date: October 2018
Single traveler on 'Isole Del Sole' cruise with 'Costa Pacifica' from Savona. I chose this cruise to experience 'Costa Crociere', Madeira and Canary Islands with some more sea days again. Embarkation - The process from arrival at the ... Read More
Single traveler on 'Isole Del Sole' cruise with 'Costa Pacifica' from Savona. I chose this cruise to experience 'Costa Crociere', Madeira and Canary Islands with some more sea days again. Embarkation - The process from arrival at the terminal to my stateroom took about 2 hours, but I was repeatedly addressed in German, my native language. The stateroom was not yet ready at shortly after 01:00pm, but I already could store my hand luggage and grab my board card. Security Drill - It took less than 30 minutes and was held in Italian, English and German languages shortly before departure; movies in other languages were available on the TV in the stateroom the entire cruise. Cruise guests had to bring life vests from their staterooms. The Ship - 'Costa Pacifica' is a classic cruise liner, 9 years old, with a more traditional form, compared to newer ships. Interiors featured the theme music, with many colorful symbols and images in warm colors. There were always lots of free sun loungers on the very spacious sun decks, even in quiet areas. The cruise was outsold and the ship appeared crowded sometimes. 'Costa Pacifica' was well maintained and in good shape, given its age. Orientation signs on board were good. Crew And Staff - The crew was friendly, caring and attentive, always trying to talk to their guests in each their languages, a charming Babylonian language jumble. The stateroom stewardess made a good job and was always open for a small talk. Dining - There were different theme evenings in the main dining room, but I couldn't find a menu before entering the restaurant, and since I am a buffet type of passenger, generally avoiding long sessions in the main dining rooms, I did not visit the main dining room at all. In the evenings, the 'Ristorante Buffet La Paloma' was open from 07:00pm to 09:00pm, there were queues sometimes, since the buffets are arranged on long bars, not allowing guests to jump. Plastic table ware was used, but the offered food was among the best things on the cruise. Different variations of meat - including very good Bratwurst - and fish, a selection of pasta and different potato and vegetable preparations, very delicious small bites from the patisserie were always offered for lunch and dinner. Other deli was presented at special events at the main pool for example, as well as hamburgers and fries daily from 11:00am to 02:00pm. For 'La Merenda' from 04:00pm to 05:00pm, the restaurant was always very crowded, for good reason, the many different bites were very good; queues at the basket with freshly fried cinnamon rolls. On sea days, the 'Ristorante Buffet La Paloma' was crowded for breakfast; choice and quality was always very good, except for the fluid scrambled eggs. I had the 'Pranzo & Cena' beverage package, since only some beverages for breakfast and 'La Merenda' - coffee, hot chocolate and tea, plus juices for breakfast - were included in the cruise fare. The guest can get beverages at the end of every buffet line in the 'Ristorante Buffet La Paloma' at lunch and dinner, manually served by friendly staff, a full plastic cup with 250ml to 300ml out of cans or bottles. The 'Carta Costa' must be shown or handed over to the staff for paying therefore, any purchased beverage package is noted with its code on the card. Tap water was free, available from dispensers in the 'Ristorante Buffet La Paloma'. Hand disinfection was available at every buffet, but was not taken very seriously by most guests on this cruise. The dress code was casual, long pants were required in the evening. The Guests - Majority from Italy, followed by cruise guests from German speaking countries. Other remarkable groups were from France, Spain, UK and Eastern Europe. The cruise was like all Europe on one ship. From my observation - I saw people in wheel chairs and with rollators - the ship was very kid friendly, with different kinds of kindergarten like care, plus a dedicated pool and play area. Kids were involved in festivities and had their appearances as special guests. Shore Excursions - This is something I usually organize on my own. Disembarkation and Embarkation at ports of call was quickly without long waiting. The ship was always very punctual, but harbor stays were short. Guests were not allowed to bring beverages on board, but could walk in with even big bottles sometimes. Entertainment - The program offered something for everyone, with live music every day, plus the shows in the theater of course. There were also entertainment offers in other languages than Italian. Over all, the program appeared a little bit limited, especially on sea days. Shopping - Some few shops offered different things, from clothes to gifts, spirits and tobacco, as well as perfumes. There was no intrusive spa promotion on this cruise. The photo area was under renovation, temporarily moved to another location. Internet - I had purchased the Internet 500mb package, the internet speed was not so good, temporarily overloaded or even unavailable sometimes on sea days. Disembarkation - Cruise guests were assigned to disembarkation time slots and had to leave their staterooms until 08:00am, spending time until disembarkation with breakfast or waiting in crowded lounges. The baggage was easy to find in the terminal, on-board accounting was correct. Thank you 'Costa Crociere' for an again wonderful cruise with so good food, charming multilingualism and your warm Italian hospitality on bella 'Costa Pacifica'! Read Less
1 Helpful Vote
Sail Date: August 2018
This was my first cruise with Costa (Baltic Sea 12 days), and honesty I was very sceptic about chosing this company (mostly due to the accident with Costa Concordia). We cruise a lot with our family and tried many cruise companies but ... Read More
This was my first cruise with Costa (Baltic Sea 12 days), and honesty I was very sceptic about chosing this company (mostly due to the accident with Costa Concordia). We cruise a lot with our family and tried many cruise companies but Costa surprised me totally! The ship Costa Pacifica – it is not the biggest and most splendorous one, but clean and very well maintained, which is unusual for Italian companies. Costa was bought by Carnival some time ago and you can really see the American influence on their service. My favourite place on the ship was Amarillo Cioccolateria. The best coffee is being served here, and you get advised on coffees like you were in a coffee factory! Absolutely fantastic! The swimming pool had warm water, so that children can spend hours in it and do would not get cold. ( and believe me - they do!) Waiters – nice, helpfull, always smiling We were very also positively surprised with all the maintainance services on the ship. One evening hour toilette broke down, I informed the guest service, and within 30 minutes the problem was solved! Very tasty food. You have a wide range on vegetables, bread, meet, fresh made pastas (their pastas are fantastic – my daughter was eating 2 plates of it every day! And the cook preparing them always knew what would be the best for a child). Also the food in the restaurants during the dinner was delicious! High quality, various dishes, cuisines and we were served very quickly every evening ( we were there with 5 year old child, so it was really a priority ) Entertainment. Every evening there was something worth seeing. They have an incredible tenor who was on stage 3 times during the cruise and every time got a standing ovation. Absolutely brilliant! Also on the last evening the tenor sang in the restaurant during our dinner which was a lovely goodbye for all of us. Well skilled dancers and very interesting choreography every evening. We also enjoyed the animation team. They were on duty from 10 AM till midnight every day and honesty, they kept everyone entertained. Kids club – wonderful, patient ladies who can communicate in English, German , Italian , Russian and other languages. Our daughter just loved it there. Peppa Pig is present on the ship and you can take pictures with her for your children, apart from those taken by professional photographers. That was fabulous! Not like we experienced it on other ships, where you can see the Mascot once or twice during the cruise. Children could get engaged in various activities with Peppa almost every evening, and there was a beautiful Peppa Pig playground in the top deck with pool (warm water). We were there for my husband’S birthday and he got some free “stuff” from Costa (birthday picture, cake and offer for spa treatments). Also on the gala evening we got invited to the theatre for cocktails with Captain, which was a wonderful surprise. So now we are searching for another cruise with Costa, because this was definitely worth the money and the time we spent there. I truly recommend! Read Less
15 Helpful Votes
Sail Date: February 2018
Before the cruise I read a lot critical reviews about Costa but I just thought that Americans are to demanding and as an European I can manage with European customers and service. I was totally wrong. We have cruised before e.g. Princess ... Read More
Before the cruise I read a lot critical reviews about Costa but I just thought that Americans are to demanding and as an European I can manage with European customers and service. I was totally wrong. We have cruised before e.g. Princess Cruises and have loved every second. This time was different. Ok, I have to admit that the ship seemed quite nice and cabin was also proper and clean. For first hour I was satisfied with my choise. Then it began: We did not get our luggage to our cabin until around 6:45 pm and were late few minutes from dinner (7:00) even though we changed our clothes in a hurry. We were not let in anymore and we were advised to go to dinner buffet. That was something I have never seen in a cruise ship and we are not even picky. Plastic plates, nothing to eat, nothing. Normal 5 Euros lunch buffet for construction workes is fine dining compared to this one. I would describe it as a snack bar with unappealing choises. Then we noticed that there is also pizza available which would have made this dinner buffet somehow ok. Pizza, pay extra 4,25$. As going through the ship I also noticed directly that you have to pay extra for everything. We had a drinking package but not even water available in a cabin and you cannot get water bottle from bar. So, you pay to get water to your cabin. Ice-cream extra 1,5$ etc. At this point we were quite disappointed already but still tried to make our cruise comfortable. It did not work, the whole cruise was just pain. Customer service is slow, announcement spoken in bad english after many other languages. Many customers like us are not native english speakers but that is the only language we can use there, so it was hard to handle things because my english is not in excellent level and staff spoke even worse english. Still I could have lived with this food issue, bad customer service and all extra payings. But fellow travelers.... Loud, rude, unpolite. We spend the end of our vacation again in a AI-hotel in Dominican Rep. and were so thankful for civilized way other customers acted in a hotel. Customers were north americans and from Scandinavia. Not pushing in line, not shouting in big groups, always paying attention to other peoples presence and not just thinking of themselves. Read Less
8 Helpful Votes
Sail Date: February 2018
We took this cruise for two reasons: the great itinerary (initially 6 port stops in 6 days, although the last one in St. Maarten was cancelled after the Sept. hurricanes), and the fact that it was one of the only cruise ships departing ... Read More
We took this cruise for two reasons: the great itinerary (initially 6 port stops in 6 days, although the last one in St. Maarten was cancelled after the Sept. hurricanes), and the fact that it was one of the only cruise ships departing from the Dominican Republic where we were spending 3 more weeks on this trip. All-in-all, we weren’t disappointed. We expected that the other passengers would be mostly European, but we were flabbergasted to find out that we were the amongst the only English-first-language passengers on the entire ship! (we only heard English being spoken by any passengers between themselves once on the entire cruise). The passengers were about 30% Italian, 30% French (including many from Martinique and Guadeloupe, and some French-Canadians), 30% Spanish- and Portuguese-speaking (I think mainly from South America), and 9.99% Northern European, who mostly had to communicate with the service crew in English, who were mostly Fillipino, Chinese and Indian, and English was their only second language. Anyway, we didn’t view this as a disadvantage since it lent a decidedly European flair to the cruise, and this may have been the reason that they assigned us our own table-for-two at dinner. The Isla Catalina stop was basically a beach day at a very nice island beach just a few km off the coast of the D.R. near La Romana. The other four port stops were four very interesting and beautiful islands of the Lesser Antilles, St. Kitts, Antigua, Martinique, and Guadeloupe. We were not interested in beach, catamaran or scuba tours and wanted to see the interior, seascapes, and historical sites on these islands. We only took one Costa tour (in St. Kitts) due to the relatively short port stop, and we had previously booked the remainder of shore tours via the internet with private operators, all of which were probably better, longer, and cheaper than those offered by Costa. The food was generally very good, especially in the main dining room, where the dinners were six courses with fresh plates and the right cutlery for each course, and the service was excellent. It was mainly Italian with only limited pasta, with mainly fresh ingredients in imaginative dishes. However, beef and shrimp offerings were limited, and steak and lobster were never offered except for a significant additional cost, even for the gala dinner. The desserts at dinner, especially the chocolate ones, and also in the buffet at meal and snack times, were excellent. Every day they offered excellent small sandwiches, real Italian pizza, and those excellent desserts in the buffet. However, that was it for snack foods. The ship was very clean, with handrails and walls being wiped down often. The entertainment in the theatre was pretty good, as far as it went. The lead male and female singers, as well at the dozen dancers were very good, but most of the shows were limited to 45-60 minutes. However there was no show at all one night, and another night was wasted on “The Voice of the Sea”, basically a corny passenger karaoke show with judges (although this drew the largest crowd from the mostly European passengers – Italian culture at its finest!). However, we had recently taken an MSC cruise which, although no better in other regards, offered far superior, longer, and more varied theatre entertainment. In fairness, MSC seems to be head and shoulders above most other cruise lines in this one cruise feature. The bigger disappointment was the remaining entertainment in the lounges, where the singers and musicians were quite mediocre. In the main dance lounge, I kid you not, they actually sang that classic, great 1960s hit “Itsy bitsy teeny weenie yellow polka dot bikini” in heavily-accented English with a Latin beat with dozens dancing to it! Again, Italian culture at it’s finest! Drink prices were EUR 5-6 for basic beer/wine/liquor, up to EUR 10 for fancy cocktails. The basic drink package was EUR 188, so you would each have to have almost 6 drinks/day to break even. Like all cruise lines, they state that bringing alcohol on board is not allowed, but we put a bag of wine and a bottle of scotch in a plastic bottle in our luggage and it was not detected, saving us a few hundred dollars. Juice/water/coffee/tea was available free only at breakfast, but only water at lunch/dinner, and they had the audacity to put up a sign saying not to fill your water bottles with the free bulk water (yeah, right!). However, this is a remnant of European culture where one must never stoop to drinking safe tap water, but only expensive bottled water that costs as much as the wine or beer! As I said, the lower level Filipino, Indian and Chinese staff were generally hard-working, polite, and excellent at their jobs, but some of the mostly Italian senior staff were insufferably snotty. I asked one of them a simple question, which they replied in a haughty and rude tone, and then later it turned out the answer they gave me was totally wrong! One little thing, however, really showed their attempt to extract every Euro from the passengers: at the port stop in St. Kitts the ship docked at the commercial port some 3 km from the city centre where the two other piers were taken by other cruise ships. I would guess that the port authorities would charge more for the premium central piers, however its not unusual for a cruise ship to have to dock at a more distant pier and run a shuttle bus service to the town centre. What is unusual, however is to have the audacity to charge the passengers EUR 7 to take this shuttle! However, apart from these minor annoyances, this was a pretty good cruise, and is recommended if you want to see these particular ports and you can get the cruise for a good price. Read Less
4 Helpful Votes
Sail Date: January 2018
for the ilands , the menbers off the excursions were not very patient whit people from quebec, everytime we ask for information they said read your paper you get at your room ,only 1 restaurent la carte and buffet all the reste must ... Read More
for the ilands , the menbers off the excursions were not very patient whit people from quebec, everytime we ask for information they said read your paper you get at your room ,only 1 restaurent la carte and buffet all the reste must pay ,theatre show are done by 9pm then left whit there bars ship,there was entertainement was ok. was clean and cabin also the dinning the service was very good exelente waiters excursions were goog but expensive and everything in euro , one off our freinds was at the pool a italien lady took the long chair he ask for it back. went to explain to the people in charge they said nothing cold be done fellt very ognored,when we were leaving the cruize they ask how many people were loking foward to go home everybody put there hand up exept 1 ,then he ask wouls anyone like to spend another week on board only 1 person put her hand up, so i think you need to work on the social for quebec everyone was desappointed did not feel support was good Read Less
4 Helpful Votes
Sail Date: January 2018
We picked this cruise as a package leaving La Romana in the Dominican Republic a one week cruise and then a one week stay at the Be Live Canoa in La Romana. At almost every port new travellers boarding the ship, and every time a safety ... Read More
We picked this cruise as a package leaving La Romana in the Dominican Republic a one week cruise and then a one week stay at the Be Live Canoa in La Romana. At almost every port new travellers boarding the ship, and every time a safety drill onboard even as late as10:30pm at night blasting in our rooms even us who already did our drill on the first day. Food menu is basically always the same day to day. If you look for tea in the evening the hide it away, and you must ask for it. Who knows why? The state rooms are well kept, and ship is clean. We had a cabine on the second level and heard loud noises from the floor above us which were the fridge units for the dining area. At all times of the night heard shovelling noises and piling of boxes or so. Last day of cruise they offered us to sleep on the eight floor balcony room, and we did, sleped like a baby no noise. We should have complained sooner. I had my lounge chair taken away from me by an Italian tourist, him saying its an italian boat and they have sonority over us. Called security and argued for a while but he won, and me off looking for another place to sit. We watched him and his group to get off the chair but they never left. He had people relaying him to sit in my place. They can keep there ships. Never again will our group of 10 travel on any Italian ship including the Costa line. Does not compare in any way to Celebrity or Royal Caribbean which we both did years before. Read Less
4 Helpful Votes
Sail Date: October 2017
The cruise in October was my 65th birthday present to myself and also the itinerary had great appeal, embarking in Barcelona. Interestingly , there were new passengers on a daily basis, so there were new faces most mornings at ... Read More
The cruise in October was my 65th birthday present to myself and also the itinerary had great appeal, embarking in Barcelona. Interestingly , there were new passengers on a daily basis, so there were new faces most mornings at breakfast.I noticed at least 8-10 wheelchair bound passengers during the seven day trip, fantastic to have such provision for disabled people.For once , the British speaking passengers were the minority, which added to the fun we had. large Italian families travelling together in addition to other folk from all over the world.Offshore shuttles, for those of us not wishing to join booked excursions were punctilious and well organised.The office"staff' went to so much trouble to assist us on disembarkation day, we hade a late evening flight to Dubai, so they kept our luggage in the office and let us stay on Board until 15h00, they phoned the taxi company to change our collection time, all with a smile and such efficiency (Laura and Miekle) World Class Service indeed. Read Less
3 Helpful Votes
Sail Date: September 2017
First of all Good prices - Wifi was too expensive and not properly received - The ship cleaned all day long and the pool well kept Our Cabin was properly done every time we needed by Ian Magdaraog - Astonished entertainment ... Read More
First of all Good prices - Wifi was too expensive and not properly received - The ship cleaned all day long and the pool well kept Our Cabin was properly done every time we needed by Ian Magdaraog - Astonished entertainment by people singing different languages - Good and various food for all tastes - Hospitality Service well managed with the help of foreign languages - Mainly Rodrigo with his smile - Very good and warm bar services - with smiling and friendly bar maids - mainly Remy and the blonde girl (forgot her name) The everyday shows were very good with different teams and the show delivered by the various people (non entertainment team) on the day before our departure was great- can't imagine such good talents behind the scene We bought various good excursions - value for money - To end : Very Good cruise to be renewed every time now and then when in need of rest Read Less
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