476 Princess Ruby Princess Cruise Reviews

This was a three night hop from Vancouver down to Los Angeles, an excellent way to pick up cruise credits en route to free laundry. :) The Ruby is not our favorite ship by a long shot. It’s small, and it feels small, despite her ... Read More
This was a three night hop from Vancouver down to Los Angeles, an excellent way to pick up cruise credits en route to free laundry. :) The Ruby is not our favorite ship by a long shot. It’s small, and it feels small, despite her ability to carry so many people. When we got on board, I couldn’t believe the Horizon Court wasn’t a snack bar. What the heck? This was our second time embarking at Vancouver, so we know this wasn’t typical for them - or at least, this wasn’t what they used to be. There were three ships in port and boarding was a zoo. We came into the garage and were shuffled into a queue to a single elevator with our luggage to go down to the second garage level to drop off our luggage, then into another queue to take another elevator back up to queue up to register to get on board. Word to the wise: if you use a cane or are handicapped at all, GET A WHEELCHAIR as soon as you arrive. I was using a cane and was in significant pain by the time we finally got through all the check-ins, customs, immigrations, etc. Just... swallow your pride and use the damn chair. The food was, unfortunately, the least inspiring we’ve had on Princess. Not bad, just not great. Well, no. The Horizon Court selection really was quite poor, probably because it was just so darn small. Dinners were average - nothing special, which was disappointing. What really got my goat, however, was Princess is now so into increasing revenue on board the ships, the menu in the dining rooms include “selections from the Crown Grill for your convenience”... so if you didn’t get a chance to make a reservation at the Crown Grill (the pay-extra dining experience) you can fork over $19 - $29 for an entree in the regular dining room for an upgraded dinner. That is one slippery slope, IMO. Where does that stop? When do we start paying for all our meals, regardless of what we order, in the dining room? This I do not like. At ALL. I didn’t see anyone order upgraded meals, so hopefully that will stop, but who knows, maybe they will expand the practice. I sure hope not, but they seem to be pushing sales for as much as they possibly can, all the darn time. They’re now selling escape room activities, albeit for only $5 each, but it’s another pay-to-play, and $20 for a family of four. Bingo is getting more and more expensive (it’s now $59 for the most expensive package). Gelato will set you back $1.50/scoop, and sodas are $9.95/day + 15% gratuity + tax. Don’t ask about the unlimited booze, you can’t afford it. Someone (anyone) needs to teach them what afternoon tea is. It is NOT a hard roll and sugar cookies. It is finger sandwiches and little decorative cakes. It is scones with clotted cream and jam on BOTH SIDES of the scone after it has been split. It is a selection of tea (not just Earl Grey, which is all they had). That was just bad. How about the good stuff? The staff is great as ever. I love the trivia games (I wish they would schedule them a bit further apart from bingo...) Disembarking was a breeze (although the LA Port is a pig, there’s almost no where to sit while you wait for your ride, but that’s not Princess’ fault). Will we take Princess again? Unquestionably. Just not the Ruby Princess. Read Less
Sail Date September 2019
My wife have always wanted to visit Alaska by a cruise ship. So it was between Princess and Holland America as they offered the most itineraries with Glacier Bay. Holland America's Eurodam had a very similar itinerary as our Ruby ... Read More
My wife have always wanted to visit Alaska by a cruise ship. So it was between Princess and Holland America as they offered the most itineraries with Glacier Bay. Holland America's Eurodam had a very similar itinerary as our Ruby Princess and almost chose that over the Ruby. The service aboard Ruby was very good. Room steward was excellent. Our mini-suite cabin was more than spacious for 2 passengers. We had assigned seating for the 5:30 PM dinner in DaVinci and the food and service was good. We also tried Crab Shack and Share. The food was probably a little better than DaVinci but the service and roominess was much much better. DaVinci dining room is a little crammed with a lot of tables. The extra pay restaurants offer much more room which seems like a real luxury when on a cruise ship. The buffet food in the Horizon restaurant was OK but the problem there is over crowding. It was very hard to find a table and when you did, you almost always had to hunt for silverware because they were not replenished quickly enough. I believe the staff there worked very hard. Perhaps Princess just does not have enough personnel in the buffet restaurant during peak hours. Anyway, by second day, we started to use DaVinci for breakfast also. If you go there when the restaurant opens up, you can get seated right away. Or, if you don't mind seating with fellow passengers, you can get seated right away also. This ended up being much more fun anyway because after the first, "Where are you from?" you never have a dull meal. You'd be amazed how many interesting people you meet from all over the world. On our cruise, we met a lot of interesting Australians who were travelling all the way back to Sydney on the Ruby as this was her last Alaska trip of the season and will be travelling to Australia for 6 months. I believe the Cruise Director had a very good programming for the entire cruise. We did some Zumba for the first time in our lives, sat through some lectures on Alaska, watched some live shows and watched movie on the top deck. All was pretty good and the vibe of the ship makes you relax. When I was tired, it was awesome to be able to just retire to your room to take a nap or whatever. One thing that disappointed me during the cruise was the myriad of tired and worn furniture I saw. I thought the Ruby crew could have done better with ship appearance. Perhaps the corporate office reduced the budget for ship upkeep? The stops on this trip was great. We did a Princess sponsored excursion at each port except Victoria. Embarkation and disembarkation was very smooth. Pro tip: Arrive for embarkation at the Seattle port after 2 PM. The lines are very short by then and you get get on board in less than 30 minutes. Read Less
Sail Date September 2019
They main thing I want to point out is that this ship is dated and it mostly shows in the cabins. The buffet food was marginal, but hey, there is only so much you can do with the buffet food. Main dining was hit or miss, but mostly ... Read More
They main thing I want to point out is that this ship is dated and it mostly shows in the cabins. The buffet food was marginal, but hey, there is only so much you can do with the buffet food. Main dining was hit or miss, but mostly hit - especially the desserts. The Curtis Stone Share was a neat experience, but could have been better if staff didn't keep mixing up our dishes. The entertainment was amazing. Princess needs to spend a little more in in the tech and props department to support the fabulous talent they have. Service was hit or miss but mainly a hit. Cabin stewards were great. I loved this Alaska experience and it was very multi-generational and good for people of all ages. My son loved it; but Princess needs to get on board with accommodating to kids with special needs. I mostly loved the ports. Having only a few hours in Ketchikan and Victoria was a waste of a stop. Wish there had been more time do more than see the tourist trap type shops. Princess only steers you to the preferred shops that they associate with. Read Less
Sail Date August 2019
Overall, it was a nice cruise. Phone reps were fairly knowledgeable and helpful. Had a couple of issues that needed to be resolved and unfortunately, management fell short. The two that I spoke to were rude and very short with me, so be ... Read More
Overall, it was a nice cruise. Phone reps were fairly knowledgeable and helpful. Had a couple of issues that needed to be resolved and unfortunately, management fell short. The two that I spoke to were rude and very short with me, so be aware, problems will NOT be resolved. You will leave feeling very unimportant. The cruise itself was very nice. The dinners were wonderful. Got to try many new dishes I would have never tried before. The staff was very attentive. Lots of food choices. The pizza, burger and ice cream areas are not as great. Kinda like fast food. Enjoyed our time on the ports. Juneau - did the Whale Watching and Mendenhall Glacier tour. Skagway - Did the Yukon Discovery tour through Southeast tours. Ketchikan - did the Misty Fjords excursion that was highly recommended by Princess, but I would NOT recommend it. It was a little pricey and did not live up to the hype. The Valet Port express was very helpful. I used the Princess shuttle, which was convenient., but cost a bit more. Ubering, especially with more than 2 people is more cost effective. Everything went smoothly with disembarkation. Read Less
Sail Date August 2019
Booking a Club Class Mini Suite entitled us to priority embarkation - the process could not have been quicker or smoother. We had both red and white wine (half bottle of each) in our room on arrival, canapes on request, and the cabin was ... Read More
Booking a Club Class Mini Suite entitled us to priority embarkation - the process could not have been quicker or smoother. We had both red and white wine (half bottle of each) in our room on arrival, canapes on request, and the cabin was superior in both comfort and layout (see cabin review below for more detail). The ship was easy to navigate and never seemed crowded, even in the most public places! There was something for everyone in terms of entertainment, whether it be bingo, trivia, comedy etc. Of particular note is the very talented Pianist Liam Stewart who performed most evenings in Crooners Bar. The highlight of our cruise was undoubtedly the Club Class dining experience. Absolutely 'anytime dining' in a separate area of the main dining room, with dedicated Maitre D and wait staff who displayed impeccable customer service, and who made the experience very pleasurable indeed. The food was of a very high standard, presented beautifully and in a timely manner, with such delicious offerings as Lobster tail. The bar has been set rather high, and now that we have experienced Club Class dining (in fact Club Class sailing) it will be very hard to book a lower category in future. Read Less
Sail Date August 2019
We departed from Seattle. Right from check in of baggage to embarkation, was a breeze. Ship was really clean and well maintained throughout the cruise. We were a group of 23 including kids. All of them enjoyed the cruise. My friends ... Read More
We departed from Seattle. Right from check in of baggage to embarkation, was a breeze. Ship was really clean and well maintained throughout the cruise. We were a group of 23 including kids. All of them enjoyed the cruise. My friends balcony rooms were nice. Even my stateroom with Ocean View was good. I would say for four it was spacious. They always kept the rooms very clean. Also the aisles were very clean. Fairly large window but I wish it had a balcony. Food choices were good. But not great. Overall I would say they were fine. Can't be too picky for a cruise. Loved the free desserts in Intl Cafe. Good selection I should say. I would definitely recommend this cruise ship if the ports are want you want to visit. Overall a very good experience. Unusually warm weather in Alaska . But beware of Internet access. PRETTY SLOW. and practically USELESS. They need to do something about it. Read Less
Sail Date July 2019
Pre-Cruise We flew out of DAL the day before the cruise on Southwest. There were four adults in our party with plenty of luggage so when we got to the taxi stand we asked the young man there if he could get us a minivan taxi and ... Read More
Pre-Cruise We flew out of DAL the day before the cruise on Southwest. There were four adults in our party with plenty of luggage so when we got to the taxi stand we asked the young man there if he could get us a minivan taxi and he got us one immediately. We stayed at the Hyatt Regency Downtown......close enough to Pike Place Market so we could walk there the next morning. We got up the day of the cruise and walked to Pike Place Market and ate breakfast at Lowell's around 7:30 ish. Excellent breakfast. After eating, we spent about an hour and a half walking around the market. We walked back to our hotel and were ready to go to the pier by 10:00. We asked the concierge to help us get a minivan taxi and he said it might take a while since they were sometimes hard to find but he found one that would pick us up in fifteen minutes. Embarkation We got to Pier 91, which is shared with Holland America and had just a little trouble finding a porter since they were still helping people who were still getting off the ship, however we found a very nice man who ran down a porter for us and we were in the terminal by 10:30. Our friends had never cruised Princess before so we stayed with them, but still had no more than a couple of minutes waiting on security, check-in or anything else. The only real wait we had was in the holding area. We were in group 4 and only had to wait around 15 minutes before we were walking up to the ship. We were probably on the ship by 11:30. Something a little different on this cruise that I had never experienced before was that the security person who checked our card getting on also was the person taking the picture that is usually taken in the terminal. That was a little bit of a backlog. Ship I thought the ship was in pretty good condition, not excellent, but nothing that would cause me not to go on her again. We were in a balcony on the Caribe deck, room C610. Our cabin steward was excellent....I don't think we've ever had one who wasn't and he took very good care of us and our needs. I know dining is very subjective but it was good for the most part. We ate in the Michaelangelo dining room on five of the seven nights. It was Anytime Dining. Our servers were excellent the first night so we asked for them each night and we were accommodated. We ate breakfast and lunch in the Horizon Court or Salty Dog Grill most days and both of them were very good. I used the omelet station each morning and was very pleased. My biggest disappointment was the entertainment. The comedian was good the first night but the shows were very average, and we always enjoy them. The other entertainment around the ship wasn't very good either. We normally spend a lot of time in the Piazza, or whatever it's called on other lines, but not this time. We do love the International Cafe. I bought the coffee card so we had brewed coffee, hot chocolate and specialty drinks there. I also eat more cookies on a cruise than I do the rest of the year combined, and they were awesome. Ports We love all of these ports but there's not enough time in Ketchikan or Victoria. I wonder if it has something to do with the timing of the Glacier Bay touring, which is awesome. Excursions We did independent excursions everywhere but Victoria and I'll get to that shortly. In Juneau, we did the Mendenhall Glacier and Juneau Whale Watch Tour. We had to spend way too much time at Mendenhall, with thousands of others, but we did walk to Nugget Falls, which is worth the walk. The whale watching in Auke Bay was awesome as usual. I actually took a picture of a whale they've named Sasha that I took a picture of in 2010. Same markings on the fluke. In Skagway, we rented a car from Avis and drove to Carcross, Yukon and then on to Emerald Lake. It's an awesome drive, which we've done before, but it eats up a lot of your day. We ate at the Bistro in Carcross, which was really pretty good. Glacier Bay was spectacular again. We had been there once before. In Ketchikan, we did the Alleutian Ballad tour. We booked it on our own and got there before the cruise ship crowd. That's the boat from Deadliest Catch. I didn't really know if I would like it, but it was a wonderful excursion. The stories those guys tell is awesome and seeing the eagles was the best part of that trip. In Victoria, we did our only ship excursion since we were only there a short period of time. We did the Orca Whale Watch excursion. We didn't see any orcas but we did see a mother humpback with her calf and they showed out for about an hour. The calf breached several times for us until he evidently got tired. Debarkation The Port Valet program is awesome. We put our luggage out the night before and didn't see it again until we got to DAL. No charge. We got an UberXL to take us to the Space Needle and then another one to take us to the airport. The walk to get one at the terminal is about 1/4 mile but it's very well marked. I would give the cruise 4.5 stars if that was possible. The less than average entertainment and the lack of time in Ketchikan and Victoria were the only real downers. Read Less
Sail Date July 2019
An Alaskan cruise was always on our bucket list, and decided to go for our 30th Anniversary We invited any friends and family that were interested in going and ended up with a group of 13. Of that group 7 were first time cruisers. They ... Read More
An Alaskan cruise was always on our bucket list, and decided to go for our 30th Anniversary We invited any friends and family that were interested in going and ended up with a group of 13. Of that group 7 were first time cruisers. They all absolutely loved it. Those of us that had something to compare it to were a bit disappointed. We’ve always looked forward to the entertainment at night, and felt that was below par. The scheduling in the dining room (we had the late seating) made it extremely difficult to make it to many of the things going on around the ship. We always felt like we had to rush through dinner then literally run across the ship to make it to the show, hoping there was still a seat available. The shows were very disappointing. Some of our group actually fell asleep! Although we all loved the comedian! We loved Alaska. We did Whale Watching and the Menenhall Glacier in Juneau. It was fantastic! We saw Orcas and Humpbacks, Eagles and Seals. Our weather was perfect. In Skagway we took the train to the white pass. It was very scenic and once again our weather was perfect. We spent the afternoon browsing through the shops in the town. The next day was Glacier Bay and that was the highlight of the entire trip. It was breathtaking, everywhere you looked was like a picture postcard! Once again our weather was spectacular. We were told that they only had 12 days a year that were that nice. We really lucked out! On to Ketchikan, we only had a half day there, but there wasn’t a whole lot to do. We went and saw the Lumberjack Show. It was fun. Our last stop was in Victoria Canada. We were only there from 7:00 pm until 11:00 pm so there wasn’t much time to do anything. We walked through downtown and Chinatown. It seemed like it would be a great place to visit but by the time we made it there things were starting to close. All in all, I would definitely recommend doing an Alaskan Cruise, it was beautiful. Unfortunately, I might consider a different cruise line if the entertainment is a big thing to you Read Less
Sail Date June 2019
My sister and I decided we needed to visit Alaska and thought a cruise would be the best place to start. Based on other recommendations, we chose Princess cruise line and we had a great time. There were times where we really didn't ... Read More
My sister and I decided we needed to visit Alaska and thought a cruise would be the best place to start. Based on other recommendations, we chose Princess cruise line and we had a great time. There were times where we really didn't know what to expect, but that's sometimes fun when on vacation. Princess staff takes care of the details and we just went with the flow. We made sure to get a balcony room because we both wanted time away from people but wanted to be able to breathe in the fresh air and see the beauty of Alaska. Our cabin was surprisingly spacious...for a ship. We obviously had single beds, but we had plenty of room to walk around and packed well so we could use our closets and put our suitcases under our beds. The balcony was a must and we spent quite a bit of time out there. I suggest bringing slippers because the mat on the floor is rough on the toes. The bathroom was great and the shower had great water pressure and was roomy enough. Even though Princess says it supplies toiletrees, the conditioner is with the shampoo and if you have conditioning needs, what is supplied is not enough. We ended up buying a small conditioner in the ship shop. Dining was great and we were lucky to be paired with a great waiter and assistant. The food choices were plenty and I'd suggest eating in a dining room; don't eat the buffet all the time. It's great for breakfast and lunch, but eating better food at night is a must AND you can order as much/little as you'd like. We weren't big entertainment users, but we did enjoy the live shows at night; the quality was that of a mini-broadway production and were quite pleased. We did play bingo and did play some in the casino and both experiences were fun! In addition, during the Glacier Bay day, the cruise invited a park ranger to discuss glaciers and that was one of our highlights. We were able to put her commentary on our TV and viewed from our balcony! What a spectacular day that was! Our shore excursions were arranged through Princess much before our trip. We decided to do that to avoid lines and full trips. In each port, we did book one trip and were generally pleased. We loved going to Mendenhall Glacier in Juneau, we enjoyed the train ride in Skagway, we took the boat to the Fjords in Ketchikan and loved that trip, although we had no time to explore the city. We also LOVED Victoria but the time at that port was too short, so we didn't book an excursion. Luckily we didn't! As for getting on the ship and off, the staff has a well-oiled machine and they were helpful! People need to ask questions if they have them, but the answers are right there in a friendly face! Read Less
Sail Date June 2019
I chose this cruise based on the itinerary, I really wanted to go to Glacier Bay, and having sailed and enjoyed Princess before it seemed like a no brainer. We went into Seattle a day early so we could see the Space Needle and Chihuly ... Read More
I chose this cruise based on the itinerary, I really wanted to go to Glacier Bay, and having sailed and enjoyed Princess before it seemed like a no brainer. We went into Seattle a day early so we could see the Space Needle and Chihuly Gardens, and they were both worth the trip. We also had dinner in Seattle at Zeeke's pizza and it was awesome. I knew the Ruby had been renovated late last year, so we expected a beautiful ship, and while the ship was very nice, it wasn't any better than any other ship we've been on. Embarkation: totally seamless and smooth, we were on the ship in less than half an hour from the time we arrived at the port. We stayed in a B2 Premium Balcony on deck 10 and we enjoyed the extra size of the balcony. Our room was efficient with plenty of storage, our luggage slid under the bed for easy storage. Being oversized myself, I always find the bathrooms a joke, unless we book a suite, and this one was no different. We had 3 cabins, 2 on the Starboard and 1 on the port side of the ship, and we were close enough to the center elevators so navigating the ship was never a problem. We shoes anytime dining because of the late times in Alaska, and we never waited more than a minute or two for a table for six. The dining room menu lacked creativity to me, and even though we never chose to order from it, I think it's nice to have some Premium items on the menu at an additional price if you want them. We had 5 dinners in the dining room, they were OK at best, at least to me. We also had breakfast in the dining room a couple of times, man, breakfast on a cruise ship really has a way to go, I actually got up and left one morning after seeing the menu and went to the International Café, which was awesome. We also had dinner at Share one evening and one night at the Salty Dog gastropub. The Salty Dog was really good, one of the best burgers I've ever had, I would have liked to go back for a 2nd meal but couldn't find the time to. Share, well Share is the best restaurant I've ever been to on a cruises ship, it was simply wonderful. If you're ever on a ship that has Share, go. Because we took our 81 year old Mother on this cruise, we went to most of the production shows because she wanted to go to them. To me, they were similar to a High School production, absolutely nothing special, except for the comedian who performed in the theatre, he was really good. The service staff on the ship was exceptional, they always greeted you with a smile and were very polite and courteous. We did shore excursions in each port: in Juneau we did the Whale watching and Mendenhall Glacier. We saw both Orcas and Humpbacks, so that was awesome. The visitor cent at the glacier was way overcrowded because it had started raining and everyone was trying to stay dry. My wife was at Mendenhall several years ago and she was shocked at how much it has receded in the time since she was first there. In Skagway we did the train and bridge tour with a stop and lunch at Jewel Gardens. It was all good. Glacier Bay was breathtaking, so calm and serene. We saw whales while in the Bay, and we saw a Brown Bear on the shore when we were headed out of the Bay, pretty cool. In Ketchikan, the rest of the group did an Nature hike, and I went to a few stores along Front Street and then to a restaurant/bar to sample some of the local brews. Victoria was almost a joke, you don't get into port until around 7 PM and have to be back on the ship by 11. We booked a tour to the gardens so Mom could see them, but our bus sat in the parking lot for half an hour waiting for clearance from Princess to leave, so we lost valuable time looking at the parking lot, very frustrating. Disembarkation was a breeze, we had signed up for the Port Valet program and it was awesome, I highly recommend it. Overall, we enjoyed the cruise, we just with the food was better. Read Less
Sail Date June 2019
Third cruise but first time in Alaska. We selected this cruise for the itinerary. Our group was large and multi-generational (ranging from seniors to toddlers), with a variety of room types. STATEROOM - Excellent Our first time ... Read More
Third cruise but first time in Alaska. We selected this cruise for the itinerary. Our group was large and multi-generational (ranging from seniors to toddlers), with a variety of room types. STATEROOM - Excellent Our first time splurging on a mini-suite with balcony and we found it worth the price, particularly for sailing in Alaska (spectacular views all day - we saw whales and seals from the balcony!) and for wrangling young children who can't yet sleep in bunk beds without falling out. The room was comfortable and the view from the balcony was amazing. Several family members had purchased interior rooms and ended up spending most of their time in our room. Only caveat was a strong odor from the bathroom that was resolved by keeping the lid down whenever the toilet was not in use. DINING - Pretty good in the dining room, very tired of the buffet by the end Except for the first night, the food in the traditional dining room was generally quite good/decent. Our last cruise with Princess was a number of years ago, and we were surprised to find the addition of "for-charge" food items in the menu (e.g., extra $20 for a large steak). One family member did order off the "for-charge" menu and the portion size was enormous. Children's menu was limited to hamburgers, chicken strips, hot dogs, etc. which was disappointing if you want your kids to eat healthier than that for a week-long cruise. The lunch buffet had gone downhill from what we remembered, though we still enjoyed the fresh fruit. I was desperate for variety in food by the end of the trip. SHIPBOARD ENTERTAINMENT We enjoyed the one production show we made it to (don't expect Broadway and you won't be disappointed), and loved the live music onboard. In general, however, we found the activities to be very focused on shopping and tailored to an older crowd. Not a lot going on during the day for kids or couples not very interested in purchasing jewelry or t-shirts. The pool wasn't covered so it was often too cold to swim, so days at sea weren't particularly fun for us. A bit of a downer. PORTS AND SHORE EXCURSIONS The highlight of the trip for us was the opportunity to see Alaska. Juneau - Rented a minivan and drove to Mendenhall Glacier and St. Therese's. The Glacier was lovely for a short excursion until the huge buses arrived and then it was way too crowded. My least favorite port. Skagway - We did an independent tour with Chilkoot Charters, which was amazing. We took a small van out to Carcross with multiple stops along the way (max 25 people) and then the train back. Beautiful scenery, and highly recommend for a first experience with Skagway. Glacier Bay - We chose this itinerary because of the opportunity to sail through Glacier Bay, and this is where our balcony paid off. Marred by the lack of onboard activities for kids, which made it difficult for adults to enjoy the scenery. Ketchikan - We did the lumberjack show which was fine, and then walked around port. I would choose a more active shore excursion next time, with the opportunity to really enjoy Tongass rainforest. Victoria - We didn't dock until evening, so only had about an hour in the port (we walked to the fishermen's wharf and let the kids play in a local playground) before needing to put the kids to bed. This was a beautiful area and I wish we'd had more time to explore. I forgot how long it stays light out up north, and we could definitely have booked a trip to Buchart Gardens or a horse-drawn tour of the town. Overall pleasant experience but may try another cruise line next time. Read Less
Sail Date May 2019
Let's be honest - Alaska pretty much sells itself. We could have been on a tugboat and still fallen in love with Alaska. But, that being said, there are still a few things to point out about this ship. Embarkation out of Seattle ... Read More
Let's be honest - Alaska pretty much sells itself. We could have been on a tugboat and still fallen in love with Alaska. But, that being said, there are still a few things to point out about this ship. Embarkation out of Seattle was a dream. We arrived via uber and 45 minutes later we were in our cabin WITH OUR SUITCASES. Seriously - it was amazing. We did anytime dining and therefore always sat with a different group of people. We tend to prefer the dining hall to the upstairs buffet. the food was excellent in both places but there were some challenges and room for improvement. The chairs are very small. I am a larger woman and I can say the chairs are probably smaller than an airplane seat. I can sit pretty comfortably in an airplane seat but I could not in the dining room or the buffet. So, if you have a big butt, beware. The service in the buffet was pretty bad. You sit and wait for coffee and OJ and every time we had the same experience - we cruise the floor for a long time trying to find an open space. We finally find something and there is no silverware so we need to steal it from another table. Then, halfway through our meal, someone would come by with drinks. It's a terrible system and one of the reason we preferred the dining hall. the boat was very clean and nice. the common areas were beautiful and I really liked the decor. I was not too impressed with the entertainment or shows, however. Besdies, the chairs in the theater were worse than the the dining hall. Seriously, I'm about 250 lbs and I could not fit into the theater chair. I had to sit with my butt skootched all the way up. This is my 8th cruise (first on princess) and I've never had this sort of trouble with the seating. The shore excursions were all wonderful. Great ports, great itinerary, beautiful and breathtaking scenes. Hope you enjoy it! Read Less
Sail Date May 2019
Background Information Working toward Elite status on Princess - we had 10 prior to this. Cobbled together this cruise with the 3n Coral Princess LA to Vancouver into our own Pacific Coastal/Pacific Northwest vacation. Second time ... Read More
Background Information Working toward Elite status on Princess - we had 10 prior to this. Cobbled together this cruise with the 3n Coral Princess LA to Vancouver into our own Pacific Coastal/Pacific Northwest vacation. Second time sailing on Ruby (1st time was in 2014) - this is the first Princess ship that we've repeated. Travel to Embarkation Port After disembarking Coral Princess, we stayed two nights in Vancouver. Hotel Information In between our Coral and Ruby cruises, we stayed at the Sunset Inn & Suites in downtown Vancouver. We had a 6th floor king bedroom suite. The room was appointed with modern light wood flooring and hard furnishings. There were separate rooms for bedroom, living/dining, bath, and full kitchen, plus hall closet. Plenty of space. Bed was comfortable. Bedroom has a window A/C and two fans were provided. Continental breakfast is provided but due to limited space in the lobby you actually take it back to your room to eat. Hotel is located a couple blocks from Davie St in the West End area. For the hotel location & spaciousness of the suite, it was a tremendous value for the price. Embarkation Took a taxi over to Canada Place (cost $11). Arrived at port 10:30 am. Since we had priority embarkation privileges with Princess Platinum loyalty status, we ignored the check in begins at 1pm time. It was quite chaotic in the cruise terminal with 3 ships in port. We were thru security and checked in by 11:15 am. Elite/Platinum started boarding by 11:20am. Cabins were not promised available until 1pm - we went at 12:50 and the cabin was ready along with our luggage delivered. Muster drill was at 3:30pm (life jackets not required), and sailaway was at 4:45pm. Cabin We booked an inside sideways stateroom on Riviera deck. We were amazed at the amount of interior space we had. Lots of storage nooks & crannies plus a wall of closets and shelves. Center console area in the middle of the room. Nightstands on both sides of the bed. Spacious walking area around the bed and console. Princess Luxury Bed - got to enjoy this again. TV has the full Medallion setup with lots of free on demand movies. Dreaded shower curtain in the bathroom and a slightly bigger than a postage stamp sized shower. Ship Information This was our second time sailing Ruby. Changes since 2014: SHARE replaced Sabatini’s, Slice is new name with expanded options for Lido deck pizzeria, Salty Dog Grill is new name and expanded options for Lido deck grill, Salty Dog Gastropub occupies the corner section of the Wheelhouse Bar, Coffee & Cones is new name with expanded options for Lido deck ice cream, MedallionNet Internet. No BOGO happy hour. Activities You definitely want to be outside for sailaway from Vancouver- one of the most beautiful ports to sail out of going under the Lion’s Gate bridge. Elite/Platinum/Suite Cocktail hour - guacamole & chips were the featured hors d’oeuvres. Entertainment Saw comedian Carlos Oscar - past Princess entertainer of the year. We’d seen him before so we knew he was super funny. There was a performer in the Princess Theatre, but it wasn’t a full production show and we didn’t see her. Dining Lunch - Slice (pizza & caprese toast) plus seafood ceviche & chips and salsa from buffet Snacks - International Cafe Dinner/Dessert - Salty Dog Gastropub (Scott had the calamari frites, Ernesto burger, and the strawberries & cream dessert. I had the lobster mac & cheese, crab cake, and the bourbon chocolate pot de crème dessert). I had a second Princess coupon book from our Coral Princess cruise, so we got to use the buy 1 get 1 speciality dining on embarkation day offer. Cover charge is $12pp. Disembarkation We left the cabin about 7:30 (required to leave by 8) and went to the International Café for a lite bite. We were off the ship around 8:00 and thru customs by 8:30 - alas no Global Entry. We took a Lyft to our post-cruise hotel Hilton Seattle. Note: Ride sharing picks up/drops off way outside the port area for Pier 91. If you have a lot of luggage and/or it’s raining, you’d be better off taking a taxi. Service We had consistent service during the cruise - no major issues, no examples of above & beyond. Pretty much what I expect on a short cruise like this. Tips & Tricks - Unless you live on the coast, it doesn’t make sense to fly in just to do a one night cruise. But if you can combine it with some pre- or post-land vacation time, or with another cruise (being mindful of the PVCA act), then it’s a great way to get a quick cruise credit toward higher loyalty status. Final Thoughts This was our 19th cruise - 12th on Princess. Hello & goodbye - that’s what a one night cruise feels like! It was our second time on Ruby so it was a chance to check out what had changed since our 2014 cruise. The upgraded dining venues on the Lido deck offer some great new food options. We got to finally try the Salty Dog Gastropub which we enjoyed. Ruby has the Princess Luxury Bed so that was very nice. The inside sideway stateroom was rather spacious - for the right type of itinerary, we’d consider booking this type of cabin again. Hotel Information We did our post-cruise night at the Hilton Seattle in downtown. Hotel is undergoing guest room modernizations. Our king room had the new sepia/gray color palette and new furnishings. Clearly catering to the hipsters, there are no drawers to store any clothes, just the hanging closet. The nightstands are tables with one skinny pullout drawer. The bathroom has an annoying sliding door so that means less privacy and more light exposure to the bedroom. Lots of plugs & USB ports around the room. Mini fridge & coffeemaker but no microwave. Good bedding. Read Less
Sail Date May 2019
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00. Stateroom L311- nice and clean. Furniture had a ... Read More
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00. Stateroom L311- nice and clean. Furniture had a few scratches. No USB Ports. No barrel chair. Bed was heavenly. Balcony could use paint. Got Lotus Spa lotion every day. Had to remind steward for ice once. Buffet- nice selection. Mainly made salads for lunch. Coffee and Cones- pizza was good. Baristas seemed like making coffee was a bother. Salty Dog Grill- the Triple Smoke Burger is outstanding. Will cook burger to order. Fries were always fresh. Chef’s Table- WONDERFUL! International Cafe- great as always. Casino- too many of the same machines. Spa- wanted the thermal spa. Signed up and went the first night. Got lost. No one to help. Went back again at 9:10 (closes at 10). They were picking up water. Just relaxed at 9:40 and housekeeping came in. Got my money back and will never go back. Shops- wanted Matrishka Dolls. Asked if they would be available next day. They said yes. Went back next day and they were gone! Asked for them and they said no. On disembarkation they were in the window. Bummed. Disembarkation was easy but too soon! Took a Princess transfer to the airport. Had a bit of a wait so I checked bags and took Sky Train to Outlet Mall (2 stops). Customs was harried. Would have been a 5 except for spa experience and shops/dining options not keeping their hours. Read Less
Sail Date May 2019
This was our fifth Princess cruise, and our second on the Ruby. EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby ... Read More
This was our fifth Princess cruise, and our second on the Ruby. EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby level for this cruise, we didn’t have priority boarding, but we only waited another 20 minutes before our boarding group was called. We ate lunch in the Da Vinci dining room, and our cabin was ready for us at 1:00 PM. Our luggage showed up a little later, not sure of the time since we were out exploring. CABIN: Baja Deck B521. This was our first time in an interior cabin. Good location, quiet. Clean, not spacious but enough room for the two of us. The bed was extremely comfortable—great upgrade from the old foam egg crate solution. The motion-detecting night light at the base of the desk was handy. Our steward Manuel kept everything clean and tidy. (A tip if you use the new TV: you have to watch the opening safety video all the way to the end before you are able to change the channel. If you stop in the middle of the video, when you turn on the TV again, the video will start from the beginning. This was a feature we hadn’t experienced on our last cruise.) SHIP: I saw somewhere that they added extra cabins when the Ruby was in dry dock—I don’t know if that’s accurate, but the ship certainly felt more crowded than when we sailed in Feb. 2018. The safety muster was more chaotic than in the past. There were lines for afternoon tea and for the pub lunch in the Crown Grill, but they weren’t too bad if you’re patient. The ship has been refurbished and we noticed certain things: new carpeting in the stateroom hallways is very nice, but we miss the old color scheme that signaled whether you were on the port or starboard side. The new beds are great—we slept quite soundly. The service desk was very helpful when we asked about a missing OBC. They contacted the home office and were able to resolve the mystery, and the credit appeared on our statement before we docked in Vancouver. DINING: We had the early seating for traditional dining in Botticelli, and I have to say I preferred when the seating started later, at 5:45. A 5:00 seating is too early. Dinner was excellent every night, and the food was well-prepared. Everything was fresh and the portions were right-sized. Our server, Arren, and his assistant, Francis, were helpful and attentive, and remembered our preferences each night. We ate breakfast and lunch in the dining room several days, and in the Caribe buffet on the others. I prefer the breakfast menu in the dining room but the service was inconsistent and slow at times (we missed the start of our CC M&M because breakfast ran long). The staff seemed overwhelmed by the crowd. We ate dinner only once in the Horizon and I was not impressed by the selection of food. We purchased the coffee package and had great service from the baristas at the International Court. We were put off by the new up-sell items on the dinner menu, offering “Crown Grill” steaks, etc. We miss having the afternoon happy hour/“Buy one, get one drink for $1” that used to accompany the trivia game in Explorers Lounge. That was always a great social activity and encouraged passengers to mingle and form teams. Apparently other passengers miss it too—the afternoon trivia games were not as well attended as in the past. ENTERTAINMENT: We enjoyed all of the evening shows. We had seen the comic Carlos Oscar on a previous cruise, and he was great as usual. He performed two nights. The musical guest Tricia Kelly is a talented vocalist and does wonderful impressions. The magician Julien Losa performed in Club Fusion and he was very funny. The updated “Colors of the World” benefited from its new staging and musical selections. The new production “Once upon a Dream” was fun and a bit campy. The Princess singers and dancers certainly work hard to entertain. There were some fun evening activities in the Piazza, and we especially enjoyed the “Dancing with the Staff” competition. The line dancing in Explorers Lounge was another fun activity and was well-attended. The cruise director’s staff did an admirable job getting passengers engaged, more so than on our past Princess cruises. DISEMBARKATION: We chose walk-off because we were staying in Vancouver for a few days. The disembarkation seemed rather chaotic but we were able to skirt around the crowds and exit the ship. Inside the terminal at Vancouver, there was a bit of a wait for customs. All in all, the Ruby looks great after her recent refurbishment, the staff was helpful and friendly, and this was a great cruise. Read Less
Sail Date May 2019
While the Alaska Cruise was pleasant & enjoyed, here are a few thoughts on our experience. Parking: $18/day is overpricing for parking. Other Airports only charge $10/day long term and provide a shuttle. No shuttle here Food: ... Read More
While the Alaska Cruise was pleasant & enjoyed, here are a few thoughts on our experience. Parking: $18/day is overpricing for parking. Other Airports only charge $10/day long term and provide a shuttle. No shuttle here Food: In general pretty good with the exception of the Lido Deck Horizon Court. It appeared that about 60 percent of the ships guests were Asian. The group came in mass, saved the majority of tables, were rude and wasted enormous amounts of food. One person took a whole tray off the service line for their table. Because of the chilly weather the Horizon was always filled to capacity. Pizza: The specialty daily pizzas weak. Vegetable pizza is not a pizza. What happened to the Duck Pizza? Pineapple is something that does not belong on a pizza The Chef’s Table: dinner was exceptional….good job and a wonderful experience. The Crown Grill: still can’t make a good steak. The portions are too large and lack flavor. My New York was dry, poorly seasoned and not seared well as the kitchen can’t use an open flame to sear meat. No demi glaze or béarnaise sauces were offered. I had to ask. Share: was a nice change and presented a perfect menu with flavorful food. Shows: Why have the shows been cut down to 45 min. Used to be at least one hour. The Princess Band is really good Bars: Miss the ability to use a Crows Nest bar forward to watch the ship enter & leave port, read and have a drink. Internet: Offer it for free…Viking does The State Room Account: the daily and final on board bill lacked any details. Was my bar charge a mixed drink, a coffee or a soft drink. Who can remember. Tell us what we ordered Wine Packages: what happened to the wine packages? We always bought a few. Not interested in a $71/day beverage package. Don’t drink that much. Toilet Issues: A Bad Smell: The ship had a bad plumbing issue. Toilets wouldn’t flush, one couple on Deck 8 we talked to had their toilet overflow and also had a wall leak. The men’s toilet on Deck 6 off the Showroom was full of feces and would not flush. The smell was very noticeable not just on that deck Read Less
Sail Date April 2019
I had never been to Alaska (or Canada) before, and I already had experience with Princess, so we booked this cruise. First off, the ship was really nice, way better than the Star Princess (which desperately needs an upgrade). The beds ... Read More
I had never been to Alaska (or Canada) before, and I already had experience with Princess, so we booked this cruise. First off, the ship was really nice, way better than the Star Princess (which desperately needs an upgrade). The beds are very, very comfortable. I booked a mini-suite, which I prefer over the suite due to the combination tub/shower. (I disliked the separate shower in the suite because it's tiny and there is nothing to hold onto). There was plenty of sitting room in the living area, plus there are two tv's in the stateroom. I enjoyed the overall look of the ship, which seems to have undergone an upgrade. The dining was good news/bad news: The Michaelangelo and Da Vinci dining rooms served very good food (included in the fare). The Crown Grill was just as outstanding on the Ruby as it had been on the Star (try their filet mignon!) and well worth the $29 charge. However, the Share by Curtis Stone and Salty Dog restaurants (which are not included in the fare) were major disappointments. The entertainment activities need improvement. There just isn't enough to do on the ship during the day. I enjoyed the night time entertainment in the various venues, and I really appreciated the first-run movies at my disposal. But there really isn't much to do before dinner. I would recommend replacing the often obnoxious trivia games with something more substantive, such as a lecture series. The service was really, really good. I cannot say enough about the consistent helpfulness of everyone I encountered. Bravo to Princess' training department! The ports were pretty good: Loved Skagway especially. I recommend taking the train ride there. I also enjoyed viewing Glacier Bay although I think it was twice as long as it should have been. But still, very beautiful. I would definitely go again. Read Less
Sail Date April 2019
The cruise was fabulous. Truly magical! My only complaint was that sometimes the toilet flushed and sometimes it did not. It was a system wide problem and Princess compensated us for our trouble. Still, it was annoying. The dining ... Read More
The cruise was fabulous. Truly magical! My only complaint was that sometimes the toilet flushed and sometimes it did not. It was a system wide problem and Princess compensated us for our trouble. Still, it was annoying. The dining was wonderful! Food was delicious and our waiter Aurelia and Asst. waiter Lido went out of their way to provide service that went above and beyond. The shows were quite nice. Some of the guest entertainers were not to our taste. They were good, but they played a selection of music that was designed for people in their 80s. Movies under the Stars was great and not too cold. Blankets were provided upon request. The Naturalist onboard was an interesting and engaging speaker. The guest lecturer spoke on Olympic games and the Nobel Prizes. He offered some unique tidbits of information and had personally met many of the people he spoke about. We only booked 3 shore excursions through the ship. One of them was for a tour of the Bishop Museum. Unfortunately, the tour was cancelled and no reason given even though it was listed as sold out. Sadly, we were not informed of the cancellation until 2 days beforehand. By that time most of the excursions were already booked so we had to settle for a less than optimal tour. The best shore excursion was snorkeling in Nawiliwili. The company took pains to keep everyone safe and to make sure everyone was enjoying themselves. Ensenada was both safe and fun. We took a locally operated 45min harbor tour through Juanitos (located right along the ocean walk) for $2,50 per person. It was a great deal and got to see sea lions VERY close up (within 7 feet of them). Overall it had a few bumps in the road, but was still a fabulous cruise and would happily do it again! Read Less
Sail Date April 2019
Unfortunately, this cruise had several issues which made the experience less than optimum. This was our 43rd cruise, our 9th on Princess. We normally cruise on Celebrity, so we have something to compare. The overall cruise was very nice ... Read More
Unfortunately, this cruise had several issues which made the experience less than optimum. This was our 43rd cruise, our 9th on Princess. We normally cruise on Celebrity, so we have something to compare. The overall cruise was very nice with the following exceptions: (1) The "best internet at sea" was much less than the moniker would indicate! There were problems logging on, and even worse, logging off. The first day we used all 250 minutes while trying desperately to log off! To their credit, the minutes were restored, but the problems continued throughout the cruise. There were times when the service was extremely slow and others when it actually locked up. Could be a band width issue. There appears to be many issues which need to be addressed before this internet service is ready for prime time. (2) Two of the production shows were the same ones we saw in December on the Crown Princess and were good but not spectacular. The third production show was only thirty (30) minutes long with no costume changes or set changes. Singers and dancers were good as usual, but nothing exceptional. The Naturalist actually saved the day for us! He was interesting, knowledgeable, and in many cases extremely funny and personable. He was our highlight of the on-board entertainment. (3) Now for the main issue that soured the sweetness. The Anytime dining experience started out with 10-15 minute waiting times, which is acceptable for the first few days. During the middle of the cruise, the waiting times disappeared as one would expect. But on the final Formal Night (which, by the way, should be made OPTIONAL, since the dining room staff was allowing people in jeans and tee shirts in the dining room on all three Formal Nights!) we were told that the wait would be about 15-30 minutes. We were given a pager and retreated to the hallway outside the dining room where we waited FIFTY (50) MINUTES. We finally went to the greeter with our complaint and were escorted UPSTAIRS to the other dining room, where we were seated and then waited 10 more minutes before getting served. Apparently they were accommodating two (2) tables of $100.00 a plate "special diners", and it appeared that they were sorely understaffed to serve everyone. The lobster was tasteless and the usual cheerful wait staff appeared to be less than thrilled to be working that night! Very strange indeed.... Makes me want to rethink my cruise line choices in the future. Having trashed Princess, let me say there were pluses on board. Again, the Naturalist was our saving grace for the lecturers. The other lecturer was focused on Olympic history and was interesting for the first ten minutes, but after that worked the same as a double-dose of Nyquil for me. What the hell, one can always use a short nap on a cruise, right?!?!? The other highlight of our cruise was the Starlight Lounge, which I have commented on above. Read Less
Sail Date April 2019
We had been on another cruise line in the Caribbean and wanted to see Hawaii again. We found the Princess cruise online the booking process was very easy,the cruise was 15 days from LA as compared to 7 days from Honalulu. All in all ... Read More
We had been on another cruise line in the Caribbean and wanted to see Hawaii again. We found the Princess cruise online the booking process was very easy,the cruise was 15 days from LA as compared to 7 days from Honalulu. All in all princess was a car better deal. The Ruby had been recently updated and we had no issues with our room, the cabin was well kept by the steward. We enjoyed eating in the dining room as often as we were able the food and service was great. The buffet was good and we are there on port days so we could have more shore time the buffet coffee was weak but the fresh brew In the international care was an improvement for 2 bucks a cup the pastries are free and the almond croissants and blueberry muffins should not be missed. In the pool area there is a pizzeria, I am from the NY area and am a bit of a Pizza snob, the thin crust was excellent and available 11 to 11 daily. The princess tours were early below average, our first tour to waterfalls on hilo was awful.later we booked a Roberts Hawaii tour through excursions group which was a Huge improvement. As a whole considering everything we will certainly travel with princess again the staff was great and the food was very good.(I am back home now and will be dieting so my clothes will fit again) Read Less
Sail Date April 2019
We are about to celebrate our 40th wedding anniversary and wanted to do something special. We flew to Hawaii 13 years ago and spent two weeks on Maui and Kauai. We like cruising but have never been on a cruise over 7 days. We thought it ... Read More
We are about to celebrate our 40th wedding anniversary and wanted to do something special. We flew to Hawaii 13 years ago and spent two weeks on Maui and Kauai. We like cruising but have never been on a cruise over 7 days. We thought it would be fun to cruise out of Los Angeles instead of flying this time. We booked a Club Class mini-suite accommodation. The embarkation process was a delight - efficient, speedy, the best experience we've had on a cruise line to date. We loved our room (described below). Our cabin steward was friendly, attentive, accommodating. He kept our room clean and our ice bucket stocked. We never experienced any toilet issues but unfortunately other passengers did. Club Class anytime dining was a special treat. Service was excellent, efficient and timely. Lots of delicious menu selections including chateaubriand, filet mignon, prawns, lobster, beef wellington to name a few. Our waiter was very knowledgeable and was constantly checking to make sure we liked our meal. Bar service was good. Alcoholic beverages were reasonably priced compared to other cruises we've been on. Overall the variety of entertainment was very good and there was always something to do. Unfortunately, we had unusually cool weather this trip. The pools were closed for the first 3 days of the cruise and we had fairly rough seas the second day. This put quite a damper on the outdoor activites. Time in the Hawaiian ports was too little but the 10 days at sea it took to get there and back was way too long. I would suggest flying to Hawaii and cruising around the islands if you like a cruise experience. However, I much preferred the 2 weeks we spent on the islands previously and wish we had flown again. I didn't come home feeling I had a Hawaiian vacation at all with our sight seeing limited by bad weather and lack-luster shore excursions. I booked our excursions ahead of time and wish I had waited till we were in Hawaii. I could have avoided being committed to an excursion despite the bad weather. Hilo waterfall and botanic garden excursion scenic but drenched in rain. Pali coastline excursion very disappointing. The Pali coastline road was closed due to a mudslide that occured the previous November. Why offer this exursion? Waimea and fern grotto the best excursion of them all. Haleakala excursion a bust. Road a bus up to top of mist enshrouded volcano. Couldn't see a thing. Why not cancel this tour on such a day? Maui Ocean center nothing special - suggest avoiding. Avoid the jewelry store. (I know. Who is foolish enough to buy jewelry on a ship but I found a piece I really liked). Store manager didn't follow through as promised with warranty information. Disembarkation the best we've experienced yet. Organized, timely, efficient. Didn't crowd everyone into a small area or force us to walk down crowded steps. Good control of crowds. Took airport shuttle provided by Princess and got to airport 3 hours ahead of flight. Would agree that this is definitely a cruise frequented by older adults. While many were disabled, the majority were active and lively. Overall would recommend this cruise based on food, service, entertainment. If you want a true Hawaiian experience, fly to the islands instead. It's hard to experience paradise just a few hours a day on a stop over while cruising. Read Less
Sail Date April 2019
We chose this cruise because it was pretty cheap and embarked from the west coast. We love cruises that are more than 7 days. Hadn't been to Hawaii in a few years. When we cruise we're essentially onboard for the boat ride, we ... Read More
We chose this cruise because it was pretty cheap and embarked from the west coast. We love cruises that are more than 7 days. Hadn't been to Hawaii in a few years. When we cruise we're essentially onboard for the boat ride, we don't spend hardly anything onboard... we like to go cheap and go a lot. We are Elite level cruisers on Princess, Royal and Celebrity. OK, Ruby Princess surprises: Positive Surprise - touch your card on the panel and the stateroom door unlocks, no more swiping the magstripe. Positive Surprise - Stateroom TV is huge, maybe 40" diagonal, and its HD. There are tons of free TV Shows and Movies, good ones, all for free ON DEMAND 24/7. Positive Surprise - we actually found a hut tub that was HOT, unbelievable! Its the one way aft on deck 17, and bonus... no kids allowed. Positive Surprise - We were able to go for the entire length of the cruise without going to the main dining room once... huge plus since it wastes so much of one's time. Negative Surprise - they've changed the whole internet thing. The new thing is "Medallion Net". Now offers daily service which really works better for handheld devices. They heavily favor it, to the point that they've made the "minutes" plan extremely hard to use, error prone and confusing as possible. Get this, whenever you log off the internet you have to type in your credentials again, then go through 3 pages of stuff where you say Go Online on each page. I used up all the minutes on my plan, so I wanted to start to use my wife's plan (we both get 250 minutes for being Elite). Their software would not allow me to switch to the other plan on the same device, insisted I sign up for a daily plan. I couldn't even get to my shipboard account without signing up for more internet. So here's the logic, lets give our crappiest alternative away for free to our best customers! Negative Surprise - Ruby is larger than the Grand Princess, a ship that we love and have cruised on at least 6 times. We really felt crowded on this ship. For Trivia and any sort of entertainment in the Explorer's Lounge, they routinely set up several rows of chairs at the back of the room to attempt to accommodate the overflow. Theater was jammed most every night. Negative Surprise - The demographics on this one... too many MAGA hats, I mean it was spooky. Nothing Princess could do about that just, be prepared. End of surprises... We probably would NOT do the Ruby Princess again because of the crowdedness. While onboard, we decided that we've pretty much exhausted the Princess thing on the west coast and are planning on cruising out of Florida for a while on Royal and Celebrity. Read Less
Sail Date March 2019
We’ve sailed with Princess in the past and know we will get a high quality ship and experience. Our recent cruise from LA to Hawaii and back was no different. Beautiful ship, comfortable mini-suite, fun activities, terrific crew, and a ... Read More
We’ve sailed with Princess in the past and know we will get a high quality ship and experience. Our recent cruise from LA to Hawaii and back was no different. Beautiful ship, comfortable mini-suite, fun activities, terrific crew, and a bunch of food. It took 4 days to get to Hilo. We visited Hilo, Honolulu, Kauai and Maui. Then 5 days to Ensenada, Mexico and one final day to LA. The boarding and disembarkation processes were very smooth. All of the islands were beautiful & offered different sites. Hilo is full of volcanoes. Honolulu has Pearl Harbor and Luaus. Kauai has waterfalls and beaches where movies were filmed. Maui is the nicest. Nice downtown near the port with plenty of shops. Would recommend Kimos for lunch. Right on the Pacific, great fish tacos and a huge Ice cream cake desert. Ensenada was a disappointment though. Not much to see or do. Read Less
Sail Date March 2019
We have gone to Hawaii on Princess before and had a great experience. We wanted to go again and explore more. We had Princess arrange our flight and travel to the ship. This went very smoothly. We did wait at the airport for about 1 ... Read More
We have gone to Hawaii on Princess before and had a great experience. We wanted to go again and explore more. We had Princess arrange our flight and travel to the ship. This went very smoothly. We did wait at the airport for about 1 hour because our flight arrived at approximately 10:00 a.m and embarkation was not until 1:00 supposedly. When we arrived at the Embarkation facility, it was very well organized and the lines were kept short. Princess has really refined this procedure. We originally sailed on the Ruby shortly after it was built (2009) and it was shiny and new back then. Even though it has gone in for refurbishment recently it appears most of this has been technology based. The ship itself is showing its age. There is some wear and tear in places. (sun fading in the rooms, wear on the wood on the chairs in the common areas). Not enough to make us unhappy but if you are looking for a bright, new ship, this one is not for you. We were in Baha 748 which was a rear facing balcony. I can't recommend this room enough! The balcony was larger than the traditional balcony and we had wake views for our sailing. The bed was marvelous and the bedding was luxurious. My husband is generally picky about his mattress and he slept well the entire time with no aches or pains. Our room steward was fantastic! We tipped him daily and really developed a relationship with him and it showed in the care he kept in our room. We did not access a lot of the entertainment but did go to the Piazza everyday and interacted with the cruise director staff. Jerry was a new staff member and he was very engaging. We really enjoyed him. We chose the early dining option in the Botticelli dining room and the food was very good. Our wait staff were not really engaging which was disappointing especially as the next section over had a very good server who was super friendly and great with his guests. I think you have the luck of the draw on this one. Our shore excursions were all private ones except the Adventure to Hana which we booked through Princess due to time constraints. We did an small plane flight above Kauai and found it the most enjoyable excursion we took. I highly recommend it. The vendor was Wings over Kauai. I would love to take this cruise again and will continue to cruise with Princess. Read Less
Sail Date March 2019
Celebrating our 50th anniversary -- always wanted to cruise to Hawaii! Long days at sea -- special!! I have to admit after reading a number of reviews of the Ruby I was unsure if we chose the right ship - so we decided to make the best of ... Read More
Celebrating our 50th anniversary -- always wanted to cruise to Hawaii! Long days at sea -- special!! I have to admit after reading a number of reviews of the Ruby I was unsure if we chose the right ship - so we decided to make the best of it. Which we did - sure it's not perfect but so much of what I had read seemed to have been fixed or I just didn't notice. Flew in the day before staying in Long Beach at the Hampton -- the service and room was wonderful. Great area with small restaurants right across the street. Got a Lyft to the port the next day which took over a half hour. Embarkation was disappointing as I felt like they were herding cows -- "go there, go here" and some of the workers were rude even yelling at us for going where we were told to go!! So it wasn't a good start. Disembarking was better but they need more porters as my husband had to go outside the terminal to get someone to help with the luggage. We had a balcony room on deck 10 -- the balcony was the biggest we've ever had. The room was very nice/clean - closet was huge. Lots of room to store things. The BED was the most comfortable we've ever had on a cruise. Our room steward was so helpful and kept our room clean daily -- and our sheets were changed at least three times during our 15 days onboard. Food was the most disappointing - only ate in the dinning room four times -- food wasn't anything to write home about so we ate at the buffet that way we could try some things and then go back to get what we liked. The service in the dinning room was great but unfortunely very slow getting the food out. Service in the Horizon Court (Lido Deck) was very good and attentive. There was alot to do onboard - some of our highlights were -- Mark Harris a Naturalist who had so much to share about the ocean, birds, etc. The Walker Black Duo - a husband/wife team who did a fabulous job night after night singing in different lounges. Enjoyed a number of movies "under the stars" -- they provided blankets, popcorn, pizza and cookies!! They ran a number of movies and concerts during the day too. Shore excursions -- Hilo - Volcanoes National Park - Kilauea -- so worth the trip. Never heard of this before but there was a free shuttle to Wal-Mart!!(I believe it was provided by Roberts Hawaiian Tours.) After our tour we jumped on the shuttle (10 minute drive) to purchase souvenirs and macadamia nuts! Oahu - Island Safari Jeep Tour -- wow!! A 6 hour private tour of the island. Our guide was Sean who had a great personality and certainly knew the island. For lunch we stopped at Giovanni's food truck and ordered the most amazing garlic shrimp! Kauai - Journey to Waimea Canyon (Roberts Hawaii tour). Nani was our bus driver - very entertaining and knowelable. Waimea Canyon is a must see - Grand Canyon of the Pacific. Maui - Whale Watching Tour - so cool -- humpback whales. After the tour we stayed in town (which has a lot of little shops) then took the tender back to the ship. Ensenada - disappointed that the ship had to stop here. We did take a shuttle to town - not impressed at all! Walked back to the pier and were glad to get onboard. So overall our cruise onboard the Ruby was "special"!! Read Less
Sail Date March 2019
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 4.5 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 3.9
Family 5.0 3.9
Shore Excursion 5.0 3.9
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 5.0 3.9
Rates 4.0 4.2

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