• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Norwegian Jade Cruise Reviews

4.0 / 5.0
Editor Rating
1965 reviews
22 Awards
Boarding in Pireaus
Getting ready to return to the NCL Jade at Santorini
See all photos
Cruiser Rating
3.8
Average
1965 reviews
Ratings by category
Cabins
Dining
Entertainment
Public Rooms
Fitness Recreation
Family
Enrichment
Service
Value For Money
Featured Review
Not my scene
"By the time you gather everyone up, and get going you've wasted potential shore time, then they bring you back to the port, and you have to arrange your own travel out again, wasting more time.We were given typically 7-8 hours max of shore time, but by the time you factor in transfers, and security and all that it becomes much less...."Read More
Yetizod avatar

Yetizod

First Time Cruiser

Age 40s

Filters

1-10 of 1,965 Norwegian Jade Cruise Reviews


Treated Like a Common Criminal

Review for Norwegian Jade to Europe - All

User Avatar
Puppetman
10+ Cruises • Age 70s

NCL standards and quality including entertainment and activities have been slipping for some time but my experience on the final night brought things to a whole new level. We have been on 11 cruises with NCL and are classed as Platinum guests but my last experience has left me feeling like the scum of the earth. I queried a charge of $267 on the bill for Beauty Salon/Spa which we never used. ...
Read More

Sail Date: June 2022


PCR test

Review for Norwegian Jade to Europe - Eastern Mediterranean

User Avatar
juleswalsh
2-5 Cruises • Age 50s

We recently travelled with NCL, prior the cruise I called three different times to cofirm if we needed an PCR test, every time, even a week before the crusie, we were advise yes and this needed to be within 72 hours before sailing. I board a professional lab to do this for us. Basically I wanted it doinf professionally as I did not want it getting lost in the post, or us not doing it right. ...
Read More

Sail Date: June 2022


Group sailing on Norwegian Jade

Review for Norwegian Jade to Europe - All

User Avatar
Chetthedog
6-10 Cruises • Age 70s

We choose this cruise because of the location that it cruised. The ship was okay. the shore excursions were really good. The problem was with the booking. We were a group of 15. It was a nightmare trying to get NCL to correct errors on birth dates and names. They also did not live up to their contract to pay for transfers from the ships docking port to the airport except for a few of us. There ...
Read More

Sail Date: June 2022

Cabin Type: Mid-Ship Balcony


Great to be back cruising, but Norwegian didn't do enough to lure me away from other cruise lines

Review for Norwegian Jade to Europe - All

User Avatar
tsellekaerts
2-5 Cruises • Age 50s

Our cruise seemed about half full - perhaps a bit more - only half of the breakfast buffet at the very back of the ship was open each morning. Make sure you download the app before getting on the ship! I've uploaded one day's worth of the Freestyle Daily as photos. Service - It seems like Norwegian has been reading the reviews here, because some of the things other people complained ...
Read More

Sail Date: May 2022

Cabin Type: Mini-Suite with Balcony

Traveled with children


Wonderful experience

Review for Norwegian Jade to Europe - All

User Avatar
PerAqua
First Time Cruiser • Age 60s

This was the first but not last time we went on a cruise. Very relaxing with excellent food, service and entertainment onboard. If you spend your money right (choose what is important/necessary for you) this way of traveling can give you "bang for the buck" and not be too expensive. A lot of nice international people onboard (from 40 different countries). The only thing I can think of that can ...
Read More

Sail Date: May 2022


NCL Has Poor Communication Regarding Covid Testing Requirements

Review for Norwegian Jade to Europe - All

User Avatar
AMR7
2-5 Cruises • Age 60s

My wife and I chose this cruise because a visit to the Holy Land had been on our bucket list. The staff on the ship generally were competent, the excursions well run however their front desk staff were on a couple occasions aloof and dismissive. We had a metal ventilation grate fall off the ceiling 2 nights in a row and hit the floor adjacent to the bed. The HVAC system in our cabin was noisy so ...
Read More

Sail Date: May 2022

Cabin Type: Mid-Ship Balcony


Great Itinerary, Poor Cruise Ship Experience

Review for Norwegian Jade to Europe - All

User Avatar
freddy penguin
10+ Cruises

Picked this cruise for the itinerary, specifically interested in visiting the religious sites. Embarkation went smoothly as the Piraeus (Athens) port was extremely organized in the COVID testing process and check in. Within an hour we were onboard the ship and our luggage was delivered about three hours later. Unfortunately our experience started going downhill on day one. We tried to attend ...
Read More

Sail Date: May 2022


Shambolic organisation & communication

Review for Norwegian Jade to Europe - All

User Avatar
djbmc1968
First Time Cruiser • Age 50s

1st ever cruise taken & also wanted to visit Israel During the booking process I was was initially advised that a Covid lateral flow antigen test would be required before travel. After booking & at very short notice - 4 days before embarkation - was then advised by NCL via email that Israel required a PCR test within 72 hours of embarkation. After much inconvenience and at a cost of £160 for ...
Read More

Sail Date: May 2022


Over charge no invoice!!!

Review for Norwegian Jade to Europe - All

User Avatar
LAJI1971
2-5 Cruises • Age 50s

I spend around 200$ on board and they over cherge me with onother 260$..avoid NCL! So i want to make it clear no ivoce was send ito me ,they just rob your bank account!!!Make sure you double check all rewievs before book your cruise with NCL!!!!!!!!!!!.Thet are checking your personal water bootle as well when you are bording on your intinerary,is just unbeliveably how rude they are!They also ...
Read More

Sail Date: May 2022


NCL Jade Service Issues

Review for Norwegian Jade to Europe - All

User Avatar
aliced2
6-10 Cruises • Age 70s

The NCL Jade May 1, embarkation Anthens, round trip. The following issues occurred during the 7 night cruise. 1) Lack of communication that an antigen test was required before boarding, which was redundant due to the PCR test that was required before we could board. 2) Port being removed without prior notification until on board and reviewing itinerary. And notification that a 2nd PCR would ...
Read More

Sail Date: May 2022

Cabin Type: Balcony


Find a Norwegian Jade Cruise from $451

Other Norwegian (NCL) Ship Cruise Reviews
Norwegian Pearl Cruise Reviews
Norwegian Pearl Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.