"No matter which dinning room we ended up in, they would come and visit us to make sure our diet and our meals were taken care of.The wait staff, cooks and the room attendant (Romel) were great...."Read More
We have never cruised with NCL prior to this cruise and this will also be our last. We originally selected NCL because of the South Africa itinerary booking it in August 2021. From beginning to end the cruise was disorganized with the left hand not knowing what the right hand was doing. Our Durban port of call was cancelled with no real explanation except "out of our control" and the itinerary ...
This was a 12 day South African cruise we booked early. We were told that we were getting a great price for a this cruise (35%), only to find out many were getting up to 55%. We booked early because it was filling up fast. All lies by NCL. This was not our first cruise with NCL, but our fifth. We use Carnival for many years, but decide to scale down a little from the fun ship. Our past experiences ...
This cruise was chosen because very few ships visit Africa. The cost was high, and as the cruise approached, deals were offered to those who were not yet signed up. This was carefully orchestrated so that previously committed passengers would not get any refunds or future cruise credits. (Do not have NCL arrange airfare, because later deals don’t include air and cannot be compared with early ...
Great experience on the NCL Jade, so we thought we’d try this one.
The Positives - The rooms are fantastic, best standard room I’ve been stayed in. The bathrooms are spacious and very nice. Embarkation was also top notch.
Staff - They are trying very hard, there are just either not enough of them or they are unprepared to handle the number of passengers (referring to dinning and ...
This was our 6th cruise with Norwegian out of a total of 22 cruises. We chose this cruise mainly for the passage of the suez canal.
On the first day no welcome talk from the captain. Next days just a few times the weather forcast and position of the ship. (not every day!). Also the last day not a word of thanks. Have never seen the captain nor staff captain. They seem to forget that they are ...
We had cruised with Norwegian once before and enjoyed it, but this cruise went beyond our expectations as far as staff, ship amenities and cleanliness, and ports. My wife and I splurged on a two bedroom suite and it was perfect. The main bathroom is outstanding and the size of the balcony and main living area are spacious. It comes with a butler and concierge as well as a cabin steward, and all ...
We have cruised many times on multiple cruise lines but this was our first with NCL, and probably our last.
Major deficiencies in communication on this vessel/ cruise line have already been covered by other reviews. We had a 10.30 arrival time for departure confirmed but this made no difference. Numbered cards for priority were handed out as people arrived. The boarding procedure was ...
This cruise was originally booked for September 2020 but was rescheduled due to COVID. The cruise had to be rescheduled 4 times. The last time it was rescheduled was because the cruise was dry docked in Italy and I paid an extra plane ticket to fly to Greece in order to make the cruise. Every time I rescheduled there were new fees to be paid that Norwegian would not let me pay with cruise credits ...
About the Reviewer: I’m a middle-aged American male who traveled sort of solo this trip. This was my 30th Norwegian Cruise Line voyage and my 53rd cruise overall. I have sailed primarily on NCL with a handful of cruises with Celebrity, Royal Caribbean, MSC and Carnival. This was my sixth cruise back after the pandemic restart and my third back with Norwegian Cruise Line. I had just come from a ...
This was our 2nd cruise this year; we pretty much had to cruise to use up expiring Future Cruise Credit. We were traveling as a family of 3 myself, my husband, and our Five year old.
We chose this itinerary as we were in the UK for an extended trip and wanted to visit Greece and Turkey. We decided on the Jade as we much prefer this class of ships. We cruised the Breakaway earlier this year and ...